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Request and Pay Online - Access to Information and Privacy

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Request and Pay Online - Access to Information and Privacy - Transcript

SOT: Tony Clement facing camera.

Minister Clement: I’m Tony Clement, President of the Treasury Board of Canada.  It’s my pleasure to share with you how the Government of Canada is modernizing the way Canadians access government information.  We are launching a new pilot project that enables Canadians to request and pay for access to information and privacy requests online, making the process simpler, faster and more convenient.

VO/SOT: Images of the online application form being filled out.

Narrator: Access to Information and Privacy requests made to three government agencies - Shared Services Canada, Citizenship and Immigration Canada and the Treasury Board of Canada Secretariat, can be sent in through their websites.

By filling out your request online rather than printing it out and sending it by mail – the Government will receive it immediately and begin working on it sooner. Follow these simple steps to complete your request form.

When accessing the website, you will be prompted to select the Department for which you want to file a request.

Enter the required information and provide the details of what you are looking for.

Once you are done, you will be directed to pay for your request by credit card using a secure link before sending it in electronically.

This pilot is the first step towards offering this online option throughout the Government of Canada in order to serve Canadians better.

SOT: Tony Clement facing camera or facing computer over the shoulder shot

Minister Clement: Government information has never been so accessible and Canadians are requesting and receiving it in record numbers. This online request option will only increase that access. We look forward to making it as easy and convenient as possible for Canadians to get the information that they are looking for. For more on what the Government of Canada is doing to make information available, please visit open.gc.ca. Thank you.

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