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Ministry Summary
Vote | (thousands of dollars) | 2009–10 | 2008–09 | Difference |
Main Estimates | Main Estimates | |||
Canada Revenue Agency | ||||
1 | Program expenditures and recoverable expenditures | |||
on behalf of the Canada Pension Plan and the | ||||
Employment Insurance Act | 3,114,391 | 2,933,062 | 181,329 | |
(S) | Contributions to employee benefit plans | 413,423 | 400,644 | 12,779 |
(S) | Minister of National Revenue – Salary and motor car | |||
allowance | 78 | 76 | 2 | |
(S) | Payments to provinces under the Softwood Lumber | |||
Products Export Charge Act | 429,000 | . . . . . | 429,000 | |
(S) | Children’s Special Allowance payments | 221,000 | 219,000 | 2,000 |
(S) | Spending of revenues received through the conduct of | |||
its operations pursuant to section 60 of the Canada | ||||
Revenue Agency Act | 204,803 | 161,263 | 43,540 | |
(S) | Payments to private collection agencies pursuant to | |||
Section 17.1 of the Financial Administration Act | 5,279 | 23,316 | (18,037) | |
Total Department | 4,387,974 | 3,737,361 | 650,613 |
Note: Details may not add to totals due to rounding.
Strategic Outcome
Taxpayers meet their obligations and Canada’s revenue base is protected.
Program Activity Descriptions
Reporting Compliance
Verifying the complete and accurate disclosure by taxpayers of all required information to establish tax liabilities and protect the tax base through audit, enforcement, and incentive administrative activities. Activities for enhancing compliance include; increasing taxpayers’ understanding of their tax obligations through outreach activities, client service, and education; identifying and addressing non-compliance through risk assessment, audit and investigation; and establishing strategic partnerships with stakeholders to leverage compliance efforts.
Taxpayer and Business Assistance
Assisting taxpayers and businesses in meeting their obligations under the self-assessment system through the provision of accurate and timely responses to their enquiries; information products through various media such as, Website, pamphlets and brochures; targeted outreach activities and services; income and commodity tax rulings and interpretations; Canada Pension Plan and Employment Insurance Act eligibility determinations; services relating to the registration of pension and other deferred income plans; and services relating to the registration of charities.
Assessment of Returns and Payment Processing
Processing and validating taxpayer returns for both individuals and businesses through initial assessment, validation, accounting, and adjustments; registering businesses for the Business Number, establishing, and maintaining accounts; and receiving payments.
Accounts Receivable and Returns Compliance
Identifying and addressing non-compliance with the registration, filing, and remittance requirements of theActs administered by the Canada Revenue Agency and managing the level of debt. These are achieved through the collection of accounts receivable and the development, implementation, and maintenance of national systems, policies, and guidelines. This framework facilitates and enforces compliance with the requirements for the filing, reporting, withholding, and payment of individual and corporate tax returns, employer source deductions, Goods and Services Tax/Harmonized Sales Tax, and other levies, as well as delinquent non-tax account receivables administered on behalf of other government departments and agencies.
Appeals
Providing a timely and impartial dispute resolution process for taxpayers who disagree with decisions made by the CRA, by actively engaging in dialogue with the taxpayer and exploring alternative processes to resolve disputes when appropriate, as well as assisting the Department of Justice in handling appeals to the courts.
Strategic Outcome
Eligible families and individuals receive timely and correct benefit payments.
Program Activity Descriptions
Benefit Programs
Providing Canadians with income-based benefits and other services that contribute directly to their economic and social well being through administration of the Canada Child Tax Benefit, Goods and Services Tax/Harmonised Sales Tax credit, Children’s Special Allowances, the Disability Tax Credit, the Universal Child Care Benefit, and Working Income Tax Benefit (WITB) advance payments as well as a range of ongoing benefits and one-time payment programs on behalf of the provinces and territories, and other federal government departments. Assisting benefit recipients in meeting their obligations through the provision of timely responses to their enquiries.
Strategic Outcome
Taxpayers and benefit recipients receive an independent and impartial review of their service-related complaints.
Program Activity Descriptions
Taxpayers’ Ombudsman
Taxpayers’ Ombudsman reports directly to the Minister of National Revenue and operating independently at arm’s length from the management of the CRA and the CRA Board of Management, provides advice to the Minister of National Revenue about service matters in the CRA; addresses requests for reviews made by taxpayers and benefit recipients with respect to service matters including the service rights outlined in the Taxpayer Bill of Rights ; and identifies and reviews systemic and emerging service-related issues within the CRA that have a negative impact on taxpayers and benefit recipients.
Strategic Outcome
The following program activity supports all strategic outcomes within this organization.
Program Activity Descriptions
Internal Services
Internal Services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Services; Materiel Services; Acquisition Services; and Travel and Other Administrative Services. Internal Services include only those activities and resources that apply across an organization and not to those provided specifically to a program.
Program by Activities
(thousands of dollars) | 2009–10 Main Estimates | 2008–09 | |||
Budgetary | Total | Main Estimates | |||
Operating | Contributions | Less: | |||
and other | Revenues | ||||
transfer | credited | ||||
payments | to the vote | ||||
Internal Services | 1,377,922 | . . . . . | 82,068 | 1,295,854 | . . . . . |
Reporting Compliance | 922,168 | . . . . . | 91 | 922,077 | 1,363,569 |
Taxpayer and Business Assistance | 300,108 | 432,000 | 41,482 | 690,626 | 350,466 |
Assessment of Returns and Payment Processing | 615,892 | . . . . . | 27,975 | 587,917 | 839,090 |
Accounts Receivable and Returns Compliance | 542,803 | . . . . . | 113,091 | 429,712 | 643,111 |
Benefit Programs | 110,916 | 221,000 | 350 | 331,566 | 379,837 |
Appeals | 139,444 | . . . . . | 12,549 | 126,895 | 161,288 |
Taxpayers’ Ombudsman | 3,328 | . . . . . | . . . . . | 3,328 | . . . . . |
4,012,580 | 653,000 | 277,606 | 4,387,974 | 3,737,361 |
Note: Details may not add to totals due to rounding.
Transfer Payments
(dollars) | 2009–10 | 2008–09 |
Main Estimates | Main Estimates | |
Contributions | ||
Contributions in support of the Charities Regulatory Reform | 3,000,000 | 3,000,000 |
Total contributions | 3,000,000 | 3,000,000 |
Other Transfer Payments | ||
(S) Payments to provinces under the Softwood Lumber Products Export | ||
Charge Act | 429,000,000 | . . . . . |
(S) Children’s Special Allowance payments | 221,000,000 | 219,000,000 |
Total other transfer payments | 650,000,000 | 219,000,000 |
Total | 653,000,000 | 222,000,000 |