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2010-11
Departmental Performance Report
Office of the Commissioner of Official Languages
Supplementary Information (Tables)
Table of Contents
User Fees and Regulatory Charges/External Fees
User Fees and Regulatory Charges
User Fee: Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)
Fee Type: Other products and services (O)
Fee-setting Authority: Access to Information Act
Date Last Modified: 1992
Performance Standards: Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension must be sent within 30 days after receipt of request.
The Access to Information Act provides more details: http://lois.justice.gc.ca/en/A-1/index.html.Performance Results: In 2010-2011 OCOL received 17 requests and 15 consultations under the Access to Information Act, two requests and one consultation under the Privacy Act. Three ATI requests were late and one complaint was received.
| 2010-11 ($ thousands) | Planning Years ($ thousands) | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| - | 0.1 | 80 | 2011-12 | - | 80 |
| 2012-13 | - | 80 | |||
| 2013-14 | - | 80 | |||
Other Information:
Policy on Service Standards for External Fees
The electronic table Policy on Service Standards for External Fees can be found on the Treasury Board Secretariat's website.
| External Fee | Service Standard | Performance Results | Stakeholder Consultation |
|---|---|---|---|
|
Fees charged for the processing of access requests filed under the Access to Information Act (ATIA) |
Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension must be sent within 30 days after receipt of request. |
The deadlines stipulated in the Act were respected in 82 per cent of the cases. | The service standard is established by the Access to Information Act and the Access to Information Regulations. |
Green Procurement
Use of Green Consolidated Procurement Instruments
OCOL is contributing to the protection of the environment within its procurement activities by taking into account environmental considerations. While OCOL has not yet established its own specific green procurement targets, it relies on established PWGSC Standing Offer arrangements for the acquisition of a large majority of its goods and services.
Initiatives include, but are not restricted to, the following:
- Buying high-content recycled paper, which is used for all in-house printing activities
- Recycling toner cartridges used in office printers
- Reducing the number of replacement printers
- Ensuring new printers have print duplex settings
- Ensuring photocopiers are identified as network printers
- Replacing servers with models that require less energy and produce less heat
- Use of a hybrid vehicle
Internal Audits (2010–2011)
| Name of Internal Audit | Internal Audit Type | Status | Completion Date |
|---|---|---|---|
| Audit of IM/IT Governance | Assurance | Completed | April 21, 2010 |
| Audit of Integrated Planning Practices | Assurance | Completed | April 2011 |
| Audit of Parliamentary Relations | Assurance | In progress | June 2011 |
| Audit of Investigation Practices | Assurance | In progress | March 2012 |
Evaluations — nil