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Table 2-A: User Fees–User Fees Act (Access to Information and Privacy Office, Treasury Board of Canada Secretariat)


User Fee: Fees charged for the processing of access requests filed under the Access to Information Act.

Fee Type: Other products and services (O)

Fee-setting Authority: Access to Information Act (ATIA)

Date Last Modified: 1992

Performance Standards: Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension is to be sent within 30 days after receipt of request.

Performance Results: Statutory deadlines were met 97 per cent of the time.



($ thousands)
2008-09 Planning Years
Forecast Revenue Actual Revenue Full Cost Fiscal Year Forecast Revenue Estimated Full Cost
$2.1 $1.6 $491.1 2009-10 $2.1 $540.0
2010-11 $2.2 $560.0
2011-12 $2.0 $560.0
Total $6.3 $1660.0


Other Information:

It is the Secretariat’s practice to waive fees where the total owing per request amounts to less than $25.00, or when the request has not been answered within the legislated time frames and additional costs would normally apply, or where there is a public interest in the disclosure. The number of times fees were waived in 2008–09 was due to informal processing of monthly requests for reports generated by the Coordination of Access to Information Requests System (CAIRS). In order to reduce costs and increase efficiency, documents are also released occasionally on CD-ROM, which means that no reproduction fees are charged to the applicant.

 

Table 2-B: External Fees



External Fee Service Standard Performance Results Stakeholder Consultation
Fees charged for the processing of access to information requests under the Access to Information Act (ATIA). Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension is to be sent within 30 days after receipt of the request. Statutory deadlines met 97 per cent of the time. The service standard is established by the ATIA and related Regulations. Consultations with stakeholders were undertaken for amendments in 1986 and 1992.


1. As established pursuant to the Policy on Service Standards for External Fees:
  • service standards may not have received parliamentary review; and
  • service standards may not respect all performance standard establishment requirements under the User Fees Act (UFA) (e.g., international comparison and independent complaint address).
2. Performance results are not legally subject to section 5.1 of the UFA regarding fee reductions for unachieved performance.

Other Information:

There were no new complaints dealing with fees filed with the Office of the Information Commissioner for 2008–09.
It is the Secretariat’s practice to waive fees where the total owing per request amounts to less than $25.00, or when the request has not been answered within the legislated time frames and additional costs would normally apply, or where there is a public interest in the disclosure. The number of times fees were waived in 2008–09 was due to informal processing of monthly requests for reports generated by the Coordination of Access to Information Requests System (CAIRS). In order to reduce costs and increase efficiency, documents are also released occasionally on CD-ROM, which means that no reproduction fees are charged to the applicant.