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Table 2a: User Fees Act
The table presents revenue and user fees costs.
User fee: fees may be charged under the Access to Information Act.
Fee type: other products and services
Fee-setting authority: Access to Information Act
Date last modified: 2000
Performance standard: response must be provided within 30 days following receipt of request. Pursuant to section 9 of the Act, the response time may be extended; notice of extension must then be sent within 30 days after receipt of request. Further details on the Access to Information Act can be found at: http://laws.justice.gc.ca/en/A_1/index.html.
Performance results:
(in thousands of dollars)
| 2008-2009 | Planning years | ||||
|---|---|---|---|---|---|
| Planned revenue | Actual revenue | Full cost | Fiscal year | Planned revenue | Estimated full cost |
| 0.2 | 0.1 | 66.1 | 2009-2010 | 0.2 | 67.0 |
| 2010-2011 | 0.2 | 68.0 | |||
| 2011-2012 | 0.2 | 69.0 | |||
Other information: N/A
Table 2b: Policy on Service Standards for User Fees
In line with the Policy on service standards for user fees, the table presents the latest performance results and main events or plans regarding stakeholder consultation.
| User fee | Service standard1 | Performance result2 | Stakeholder consultation |
|---|---|---|---|
| Fees charged for processing access requests submitted to the Agency under the Access to Information Act | Response must be provided within 30 days following receipt of request. Pursuant to section 9 of the Act, the response time may be extended in certain situations; notice of extension must then be sent to the applicant within 30 days after receipt of request. Further details on the Access to Information Act can be found at: http://laws.justice.gc.ca/en/A_1/index.html. | Response given to 53% of requests within the normal 30-day timeframe. With respect to 26% of requests, response time was extended pursuant to section 9 of the Act, and in all those cases the applicants were notified. |
The Access to Information Act establishes the service standard, in particular by setting processing times. |
Other information:
Some access requests may be processed informally, and that no fee is charged in such cases.
Notes:
1 Pursuant to the Policy on Service Standards for User Fees:
- Performance standards may not have received parliamentary review.
- Service standards may not respect all performance standard establishment requirements under the User Fees Act (e.g. international comparison; independent complaint address).
2 Performance results are not legally subject to section 5.1 of the User Fees Act regarding fee reductions for unachieved performance.
