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Section III – Supplementary Information

Financial Highlights



For the period ending March 31, 2009
Condensed Statement of Financial Position (unaudited)
(in thousands of dollars)
  2009 2008 Percentage Variance
Assets 163,155 142,054 15%
Liabilities 145,687 119,544 22%
Equity 17,468 22,510 (22)%
Total Liabilities and Equity 163,155 142,054 15%



For the period ending March 31, 2009
Condensed Statement of Operations (unaudited)
(in thousands of dollars)
  2009 2008 Percentage Variance
Expenses 3,380,378 3,197,486 6%
Revenues 21,746 21,410 2%
Net Cost of Operations 3,358,632 3,176,076 6%

Financial Highlights Chart

This chart shows how the expenses at VAC are dispensed.

Text Version


Expenses – Where Fund Go
Pensions and allowances 65%
Health care benefits 33%
Canada Remembers 1.4%
Veterans Review and Appeal Board 0.5%
Office of the Ombudsman 0.1%

Financial Statements

The Portfolio's 2008-2009 Financial Statements are available on the VAC Web site at the following address: www.vac-acc.gc.ca/general/sub.cfm?source=department/reports/departmental-financial-statements/2008-09


Consultations

VAC has a well-established track record of cooperation with Canada's major Veterans' organizations and key stakeholders, a reputation that is achieved through regular contact, consultation and communication. Two key activities feed this mutually-beneficial relationship: consultation sessions and advisory bodies.

Consultation sessions with key stakeholder groups create visibility, solicit input, develop consensus and gain support for ongoing improvements. The groups consulted on a regular basis are: The Royal Canadian Legion; Army, Navy and Airforce Veterans in Canada; National Council of Veterans' Associations; Canadian Peacekeeping Veterans Association; Canadian Association of Veterans in United Nations Peacekeeping; and the Gulf War Veterans Association of Canada. In most cases these sessions are used to solicit feedback and advice on existing programs, policies and procedures, providing the Department with a clearer picture of what is working well and what could work better. In some instances, with the appropriate authority to do so, consultation sessions also serve to share information and seek input on proposed changes to program authorities. A number of multilateral sessions (April, January and February) and regional sessions (November, February) were held during 2008-09, covering topics such as the National Long-term Care Strategy, results of a review of VAC's case management process, and key policy initiatives. Ongoing interaction between the Department and Veterans' organizations continues to be a mutually-beneficial arrangement which ultimately serves Canada's Veterans well.

VAC regularly consults with other federal departments (directly or through the Federal Healthcare Partnership), provincial, territorial and regional health authorities, and with other countries through the Senior International Forum.

Another forum for consultation is the Veterans Ombudsman's town halls and outreach program.

VAC has established the following advisory bodies to conduct studies and provide expert advice to the Department on the implementation and effectiveness of its programs and services: the Gerontological Advisory Council (GAC); the New Veterans Charter Advisory Group (NVCAG); and the Special Needs Advisory Group (SNAG). These groups bring academics together with representatives from key Veterans' organizations and other stakeholders. Each of these groups met twice during the 2008-09 fiscal year. The NVCAG is currently preparing a report, expected by the Department in Fall 2009, identifying gaps in benefits and services with respect to the New Veterans Charter.

A VAC-DND-RCMP Mental Health Advisory Committee (experts from the academic, research, practitioner and business community as well as client group representatives) has been established to provide information, expertise and advice to VAC, DND and the RCMP on research, trends, strategies, approaches, and best practices in the field of mental health and social support.

The Veterans Ombudsman created an Advisory Committee that is reflective of all facets of the Veterans' community. The Advisory Committee has proven to be an effective sounding board for the Veterans Ombudsman's initiatives and recommendations.


List of Electronic Tables

The following tables can be found on the Treasury Board of Canada Secretariat Web site at:

www.tbs-sct.gc.ca/dpr-rmr/2008-2009/index-eng.asp

Sources of Non-respendable Revenue
Details on Project Spending
Details on Transfer Payment Programs
Sustainable Development Strategy
Green Procurement
Response to Parliamentary Committees
Internal Audits
Evaluations


Web sites

The following Web sites will provide more detailed information on material provided in this report. If further information is required, contact may be made through the VAC through the VAC general enquiries lines.

Veterans Affairs Canada:
http://www.vac-acc.gc.ca

Veterans Review and Appeal Board:
http://www.vrab-tacra.gc.ca

Office of the Veterans Ombudsman:
http://www.ombudsman-veterans.gc.ca


Contact Information

If you wish to make a general enquiry about VAC, its programs or services, please call 1-866-522-2122. If you wish to make a general enquiry about the Veterans Review and Appeal Board, please call 1-800-450-8006. To contact the Office of the Veterans Ombudsman, please call 1-877-330-4343.


Portfolio Publications

The Portfolio produces a variety of publications on its programs and services. Copies of these publications can be obtained from your nearest VAC district or regional office.

For more information or if you have any questions, please contact:

Corporate Planning Division
Veterans Affairs Canada
P.O. Box 7700
Charlottetown, PE C1A 8M9
Electronic Mail: plan@vac-acc.gc.ca