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Table 2: User Fees―User Fees Act (Access to Information and Privacy Office, Treasury Board of Canada Secretariat)
User Fee: Fees charged for the processing of access requests filed under the Access to Information Act (ITIA)
Fee Type: Other products and services (O)
Fee-Setting Authority: Access to Information Act
Date Last Modified: 1992
Performance Standard: Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request.
Performance Results: Statutory deadlines met 96% of the time.
Other Information: It is the Secretariat's practice to waive fees where the total owing per request amounts to less than $25, when the request has not been answered within the legislated time frames and additional costs would normally have been incurred, or there is a public interest in disclosure. There was a significant increase in the number of times fees were waived in 2007-08 due to the informal processing of monthly requests for the reports generated by the Coordination of Access to Information Requests System (CAIRS). It was also due to an electronic disclosure service that we offer. To reduce costs and increase efficiency, documents released are occasionally provided on CD-ROM, which means that no reproduction fees are charged to the applicant.
| 2007-08 | Planning Years | ||||
|---|---|---|---|---|---|
| Forecast Revenue | Actual Revenue | Full Cost | Fiscal Year | Forecast Revenue | Estimated Full Cost |
| 2.0 | 0.867 | 481.4 | 2008-09 | 2.0 | 520.0 |
| 2009-10 | 2.1 | 540.0 | |||
| 2010-11 | 2.2 | 560.0 | |||
| Total | 6.3 | 1620.0 | |||
Table 3: External Fees―Policy on Service Standards for External Fees (Access to Information and Privacy Office, Treasury Board of Canada Secretariat)
| External Fee | Service Standard | Performance Result | Stakeholder Consultation |
|---|---|---|---|
|
Fees charged for the processing of access requests filed under the Access to Information Act (ATIA) |
Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request. |
Statutory deadlines met 96% of the time. |
The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken for amendments done in 1986 and 1992. |
Other Information:
Five complaints were filed with the Office of the Information Commissioner relating to delays or time extensions taken. Two were resolved to the satisfaction of the Information Commissioner; three others have been carried forward to 2008-09.
It is the Secretariat's practice to waive fees where the total owing per request amounts to less than $25, when the request has not been answered within the legislated time frames and additional costs would normally have been incurred, or there is a public interest in disclosure. There was a significant increase in the number of times fees were waived in 2007-08 due to the informal processing of monthly requests for the reports generated by the Coordination of Access to Information Requests System (CAIRS). It was also due to an electronic disclosure service that we offer. To reduce costs and increase efficiency, documents released are occasionally provided on CD-ROM, which means that no reproduction fees are charged to the applicant.