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Table 9: Status Report on Major Crown Projects

Project name: Long-Term Vision and Plan for the Parliamentary Precinct

1. Description

PWGSC is the custodian of the buildings and grounds within the Parliamentary Precinct. Part of this important mandate is to maintain the historical and architectural integrity of these assets.

A Long Term Vision and Plan (LTVP) for the Parliamentary Precinct was developed to help guide the fulfillment of this mandate. It was originally approved in 2001. In May 2005, Cabinet instructed the Minister of PWGSC to return with options to revise the LTVP and its associated costs.

A revised LTVP was presented and approved by Cabinet in June 2007. This update which was undertaken in conjunction with the Parliamentary Partners – the Senate, the House of Commons and the Library of Parliament, established a comprehensive approach for rehabilitating the heritage buildings, providing additional parliamentary accommodations and creating a secure and welcoming environment for parliamentarians, staff, visitors and tourists.

One of the key features of the 2007 LTVP is a new Implementation Strategy. This strategy is composed of a broad strategic direction and a series of cyclical five-year programs. These cycles provide greater flexibility in planning and implementation based on changing government and parliamentary priorities, building conditions, etc. This flexibility allows for more accurate costing and more realistic project timelines.

Each five-year program is composed of three components:

1. The Major Capital Program of the first five-year program of work will focus on advancing the critical West Block Program. The West Block Program includes:
   • Securing space in order to be able to empty the La Promenade and Wellington buildings. This required the fit-up of almost a million square feet of space in seven buildings in the downtown core (C.D. Howe, Clarica, Confederation, 119 Queen Street, 131 Queen Street, 155 Queen Street, and 181 Queen Street) and the relocation of over 1300 parliamentary staff and over a dozen major parliamentary support functions;
   • Restoration and fit-up of the La Promenade building, Wellington building, former Bank of Montreal building replacing the Confederation room (Room 200) buildings and the construction of a new food production facility for Parliament Hill. These projects must be completed before the West Block Building Rehabilitation Project can begin;
   • Stabilization and preparation of the West Block Building for the major renovation, including exterior stabilization of the building’s masonry and towers; and
   • The West Block’s major rehabilitation and transformation to support the Chamber functions of the House of Commons (infill).
2. The Recapitalization Program includes a series of urgent building interventions (related mostly to exterior masonry repairs) required to ensure the ongoing viability of buildings and address health and safety issues. These projects are a part of the full restoration work that will ultimately be done on these buildings and by undertaking them early will ensure that future projects are less complicated and costly. The major focus of this program for the first five years includes:
   • Centre Block rehabilitation of portions of the roof and ventilation towers;
   • East Block exterior envelope repair of the 1867 wing with an initial focus on the north-west tower and the south-east corner;
   • Confederation Building repairs to the entire building envelope, including masonry, windows and roof;
   • Emergency work required – for example, the West Block water main; and
   • Ground work such as the North perimeter wall and slope stabilization.
3. The Planning Program focuses on the development of more refined plans and reliable cost estimates for projects in the next five-year program. This includes:
   • East Block renovation and Infill Feasibility Study;
   • Security and Visitor Services Facility – Feasibility Study;
   • West Terrace Pavilion – West Sector Master Plan; and
   • Centre Block Renovations.

An important element in the LTVP is a strong reporting framework that enables the Parliamentary Partners and PWGSC to set both long-term direction and achieve immediate priorities. The revised LTVP has strong oversight and accountability measures that will ensure more effective management of the costing, planning and scheduling of the LTVP through new government approvals every five years. In addition to the annual Departmental Performance Report, the Parliamentary Precinct provides regular quarterly report cards to the Minister and the Parliamentary Precinct Oversight Advisory Committee. An annual report on progress of the LTVP program to the Treasury Board Secretariat is also provided.

2. Project Phase: Ongoing

3. Leading and Participating Departments

• Lead Department or Agency: PWGSC
• Contracting Authority: PWGSC
• Participating Departments and Agencies: Senate of Canada, House of Commons, Library of Parliament
• Consultations and Approvals with: The National Capital Commission (NCC) and Federal Heritage Buildings Review Office (FHBRO)

4. Prime Contractors and Major Sub-Contractors

See separate notes for each of the following projects: West Block Renovation Program and Wellington Building Renovation Project.

5. Major Milestones

Milestone	RPP 2007-2008	DPR 2007-2008
Memorandum to Cabinet – Update on the LTVP for the Parliamentary Precinct	Not included	Completed – July 2002
Memorandum to Cabinet – LTVP for the Parliamentary Precinct – Update	Not included	Completed – May 2005
Memorandum to Cabinet – The Long Term Vision and Plan for the Parliamentary Precinct – Update 2007	Not included	Completed – June 2007

6. Progress Report and Explanation of Variances

Progress against each of the three programs in fiscal year 2007-2008 to-date is highlighted below:

1. The Major Capital Program continues to focus on advancing the critical West Block Program. This includes vacating and fit-up of key buildings to enable vacating West Block so it can be renovated.
   • Completed fit-up of 119 and 131 Queen Street, in order to relocate functions displaced from the La Promenade and Wellington buildings. The La Promenade and Wellington buildings will be used as interim Parliamentary Offices and Committee rooms during the renovation of West Block;
   • Continuing renovation of La Promenade building – specifically interior demolition and replacement of windows;
   • Wellington – relocation of occupants underway, design work for the building initiated;
   • Former Bank of Montreal building renovation design work underway. This building will permanently replace West Block’s Confederation room (Room 200);
   • Food Production Facility for Parliament Hill will be permanently moved off site to a remote location to free up space for core parliamentary functions. Design and construct processes underway; and
   • West Block building – finishing rehabilitation work on the Southeast Tower, construction to start on the North Tower, design ongoing for the building renovation and infill; the infill will serve as an interim chamber for the House of Commons.
2. The Recapitalization Program continues to focus on a series of urgent building interventions (related mostly to exterior masonry repairs) required to ensure the ongoing viability of buildings and address health and safety issues. Work has been initiated and includes:
   • Centre Block - project definition and determining scope of work for rooftop elements and towers;
   • East Block – project definition and determining scope of work to rehabilitate building exterior masonry;
   • Confederation building – project definition and determining scope of work to rehabilitate building exterior masonry and interior building systems;
   • Emergency work – West Block water main emergency repair completed; and
   • Grounds – continue work on the North Perimeter wall and North Slope Stabilization.
3. The Planning Program continues to focus on the development of more refined plans and reliable cost estimates for projects in the next Five-year Program. Work has been initiated and includes:
   • East Block – initiation of Renovation and Infill Feasibility Study;
   • Security and Visitor Services Facility – initiation of a Feasibility Study for Visitor Services and Screening;
   • West Terrace Pavilion – work to commence to initiate a West Sector Area Master Plan;
   • Immediate Security Measures – initiate studies for immediate security measures; and
   • Canadian Museum of Contemporary Photography – initiation of a Feasibility Study for Committee Room use.

See separate notes for additional information on the following initiatives: West Block Renovation Program and Wellington Building Renovation Project.

7. Industrial Benefits

See separate notes for each of the following initiatives: West Block Renovation Program and Wellington Building Renovation Project.

Summary of Non-recurring Expenditures

See separate notes for each of the following initiatives: West Block Renovation Program and Wellington Building Renovation Project.

Project Name: West Block Renovation Program

1. Description

The West Block, located within the parliamentary Precinct, is the oldest of the parliamentary buildings located on the "Hill". The three-storey building was built in three phases starting in 1859 and completed in 1906. The West Block provides accommodation for Members of Parliament (MPs) and for parliamentary functions and support services.

Renovations of the building are required for health and safety and asset integrity reasons. In order to implement the renovations, the building has to be completely vacated, thus requiring the provision of alternate accommodations for the MPs, parliamentary functions and support services. Consequently, the program of work will be undertaken in two phases.

Phase 1 involves:

• Emergency stabilization of towers;
• Repairs and conservation of the exterior masonry;
• Fit-up of alternate accommodations in the Clarica, C.D. Howe,  La Promenade, and Wellington buildings for MP offices, support services and committee rooms; and
• The permanent relocation of the food production facility for Parliament Hill to a remote site.

Phase 2 involves:

• Fit-up of space in the former Bank of Montreal building to relocate Confederation room (Ceremonial Room 200);
• Asbestos abatement, interior demolition, and general rehabilitation of the West Block building; and
• Associated infrastructure to support legislative functions during the renovation of the Centre Block, including a courtyard infill to accommodate chamber activities and construction of a security screening facility.

The most recent Preliminary Project Approval (June 2005) in current dollars is $769.2 million (GST excluded) / $821.5 million (GST included).  This approval includes most swing space projects, however, it does not include the funding for the Wellington Building. 

The current schedule calls for MPs and support staff to vacate the West Block in 2010-2011 (Phase 1), with rehabilitation work (Phase 2) to start shortly thereafter.

2. Project Phase:

West Block Building: Project Definition (Design); and
Interim Locations: Project Definition (Design), Project Implementation through Project Close-out

3. Leading and Participating Departments and Agencies

• Lead Department or Agency: PWGSC
• Contracting Authority: PWGSC
• Participating Departments and Agencies: Senate of Canada, House of Commons, Library of Parliament
• Consultations and Approvals with: The National Capital Commission (NCC) and Federal Heritage Buildings Review Office (FHBRO)

4. Prime Contractors and Major Sub-Contractors

• Prime Contractor (design consultant) for the West Block building is a joint venture – ARCOP/FGM, architects – Montreal, Quebec
• Prime Contractor (design consultant) for the La Promenade Renovation project is KWC Architects Inc. Ottawa, Ontario

5. Major Milestones

Milestones reported against the West Block Renovation Program include:

Milestone	RPP 2007-2008	DPR 2007-2008
Revised Preliminary Project Approval (PPA)	Completed - June 2005	Completed - June 2005
Partial Effective Project Approval (Phase 1)	Completed - June 2005	Completed - June 2005
$17. million Spending Authority Approved	Approved – December 2006	Approved – December 2006
Full Effective Project Approval (Phase 1)	October 2007	Partial EPA (Phase 1) – February 2007
Revised PPA for West Block Program	December 2008	Q1 2010-2011
Effective Project Approval (Phase 2)	December 2008	Q1 2010-2011
La Promenade swing space completion	December 2009	Q1 2010-2011
MPs vacate West Block	December 2009	Q1 - Q2 2010-2011
Major construction start	Summer 2010	Q3 2010-2011
Major construction completion	Summer 2018	Q3 2020-2021

6. Progress Report and Explanations of Variances

Variances of the Major Milestones:

Previous reported milestones have been revised to reflect progressive iterations of the various projects within the West Block Renovation Program.  Program milestones, the overall program/project schedules and program cost changes are in response to schedule slippage in the La Promenade Renovation Project.  This slippage is the result of: challenges in relocating commercial tenants; changes to the functional program and design; and difficulties in relocating the La Promenade committee rooms.  This delay impacts the move schedule for MPs from the West Block and therefore affects the overall West Block Renovation Program schedule.   An active management approach has been instituted to avoid further delays, and lessons learned have been captured and are being applied to subsequent projects of this nature.

In addition, in an attempt to accelerate the overall schedule of the West Block Renovation Program, we are exploring strategies to advance the program schedule.  This includes exploring the relocation of committee rooms at the same time as moving Members of Parliament.  This would enable the West Block to be completely vacant during construction, therefore reducing potential construction work delays and allowing for simultaneous construction activities.

Progress Report and Status Update:

West Block Renovation Program activities for 2007-2008 to-date include:

• La Promenade building demolition project (Package 1) was tendered and the demolition is nearing completion with replacement of windows ongoing.  Package 2, fit-up of the building, has been posted for tender and expected to be awarded in the second quarter 2008-2009;
• A prime consultant contract has been awarded for the former Bank of Montreal building in the first quarter 2008-2009;
• A contract has been awarded (first quarter 2008-2009) for the design, construction and purchase of the Food Production Facility project. Design work is underway and construction is expected to begin in third quarter 2008-2009;
• The West Block building design concept phase is underway and will continue to the end of design development at which point we will seek revised EPA;
• The West Block Southeast Tower Repair project (pilot) remains under construction and is slated to be complete in the third quarter 2008-2009;
• The North Tower Repair project’s construction contract has been awarded (first quarter 2008-2009) and the contractor is ready to start; and
• The West Block Investigations Program is ongoing. For example, work is being conducted with three Canadian universities to analyze and recommend approaches for seismic reinforcement; approaches will be incorporated into the design of the main West Block building as well as the Centre and East Block buildings. 

7. Industrial Benefits

A number of multi-million dollar contracts will be awarded for the building construction phase, as well as for the Building Components and Connectivity (BCC) component of the project (information technology systems, multimedia systems, furniture and miscellaneous equipment). The number of available jobs will be determined upon award of the West Block building construction contract and the BCC contracts for the West Block renovation program.

Summary of Non-recurring Expenditures

($ Millions)	Estimated Total Expenditure (PPA – June 2005)	Actual Expenditures to March 31, 2008	Planned Spending 2008-2009	Future Years’ Requirements
West Block Renovation Program (incl. swing space – excluding Wellington) (current dollars – GST excluded)	$769.2	$66.9	$40.9	$661.4 (PPA – June 2005)

Project Name: Wellington Building Renovation Project

1. Description

The Wellington Building, located at 180 Wellington Street, in Ottawa is a recognized federal heritage building and key Parliament Hill asset. It is a six-storey structure first built in 1925 and later enlarged in the 1950’s by the Metropolitan Life Insurance Company. The House of Commons has been the major tenant since the Crown expropriated the building in 1973 to provide future accommodation for the needs of Parliament and the Government of Canada. Seven commercial tenants occupy the ground floor facing Sparks Street.

Renovations of the building are required for health and safety reasons and involve extensive exterior and interior work. The building systems and life safety systems are obsolete and have long surpassed their life expectancy (over 40 years old). Work will comprise asbestos removal, upgrading obsolete building systems, meeting new seismic and environmental standards, reinforcing the structure, restoring the exterior masonry and renovating the interior space.

The planned start of construction is in the third quarter of 2009-2010, with completion of the committee rooms in the third quarter of 2014-2015 and parliamentary office units in the third quarter of 2015-2016. The building will be completely vacated during the renovations. The current cost estimate (Preliminary Project Approval (PPA) – February 2008) in constant dollars is $425.2 million (GST excluded) / $445.3 million (GST included).

The work will be completed in two overlapping stages to expedite project delivery.

The Wellington project is a key enabler of the LTVP by relocating Parliamentarians and functions from the West and East Blocks and thus facilitating the renovation of the Centre Block. Initially it will facilitate the West Block program by providing interim accommodations for the West Block committee rooms during its renovation. It will also provide office units for the Senate during renovation of the East Block.

2. Project Phase: Planning Phase

3. Leading and Participating Departments and Agencies

• Lead Department or Agency: PWGSC
• Contracting Authority: PWGSC
• Participating Departments and Agencies: Senate of Canada and House of Commons
• Consultations and Approvals with: The National Capital Commission (NCC) and Federal Heritage Buildings Review Office (FHBRO)

4. Prime Contractor and Major Sub-Contractors

The contract award for the prime consultant architectural and engineering design team is scheduled for second quarter of 2008-2009.

5. Major Milestones

Milestones reported against the Wellington Building Renovation Project.

Milestone	RPP 2007-2008	DPR 2007-2008
Initial Functional Program	Completed – May 2005	Preliminary Functional Program – Revised completed – July 2007
Revised PPA and Phase 1 Effective Project Approval	April 2007	Revised PPA and Stage 1 EPA – Completed – February 2008
Consultant Contract Award	September 2007	Q2 2008-2009
Revised Functional Program	March 2008	Q2 2008-2009
Phase 2 Effective Project Approval (EPA)	January 2009	Stage 2 EPA – Q2 2010-2011
Phase 1 Construction Start	July 2009	Stage 1 Construction Start – Q1 2010-2011
Phase 1 Construction Completion	September 2010	Stage 1 Construction Completion – Q3 2011-2012
Phase 2 Construction Start	September 2010	Stage 2 Construction Start – Q4 2010-2011
Phase 2 Construction Completion	August 2013	Stage 2 Construction Completion: Committee Rooms – Q3 2014-2015 Parliamentary Office Units – Q3 2015-2016

6. Progress Report and Explanations of Variances

Variances of the Major Milestones:

Previous reported milestones have been revised to reflect progressive iteration of the project requirements. Project milestones, the overall project schedule and project cost changes can be attributed to three major drivers: change in the building's use, national building code changes, and construction cost escalation. The shift from the original project scope of restoring the Wellington Building to accommodate parliamentary support services to that of accommodating ten committee rooms and 69 parliamentary suites has had a significant impact on project requirements such as structural design, information technology, and security. In addition, subsequent to the 2001 cost estimate, the seismic code and sustainability standards have changed significantly.

Note: These changes have direct cost implications, which are compounded when project escalation is considered. The total estimated cost is now expressed in current dollars (including escalation) whereas previously it was in constant dollars.

Progress Report and Status Update:

Since obtaining PPA in June 2001, pre-planning activities were undertaken pertaining to the swing space needed to vacate the building and studies were conducted to address areas such as House of Commons program requirements, to analyze the need to completely empty the building (including commercial tenants) during the renovation, to assess the building condition, to develop approaches to meet sustainability objectives, the new seismic code, conservation of the heritage fabric, and to develop cost estimates, project schedules and risk management plans.

Revised PPA and partial EPA were received in February 2008. Current activities include the preparation of a Threat Risk Assessment and associated Security Design Guidelines, a Blast Mitigation Study, and the final Functional Program. A Prime Consultant contract for architectural services was awarded in the second quarter of 2008-2009.

7. Industrial Benefits

A number of multi-million dollar contracts will be awarded for the building construction phase, as well as for the Building Components and Connectivity (BCC) component of the project (information technology systems, multimedia systems, furniture and miscellaneous equipment). The number of available jobs will be determined upon award of the construction contract and the BCC contracts for the Wellington Building Renovation Project.

Summary of Non-Recurring Expenditures:

($millions)	Current Estimated Total Expenditure (PPA – February 2008)	Actual Expenditures to March 31, 2008	Planned Spending 2008-2009	Future Years Requirement
Wellington Building Renovation Project – (Current dollars GST excluded)	$425.2	$3.5	$5.0	$416.6

Project Name: Government of Canada Pension Modernization Project (GCPMP)

1. Description

The GCPMP is a major component of PWGSC's Transformation of Pension Administration agenda. The purpose of this project is to renew PWGSC's pension administration systems and services, and transform its business processes. This will allow PWGSC to provide industry standard pension administration services to employees, employers and pensioners.

PWGSC's approximately 40-year-old systems and business-process infrastructure for pension administration are in grave need of renewal. The limited capabilities of existing processes and the archaic technology of the legacy systems severely compromise PWGSC's ability to sustain current service levels. As well, they severely limit PWGSC's ability to offer future services that are comparable to the delivery performance and cost-effectiveness industry standards.

Employers are looking to provide better and broader services to their employees. Demographic trends indicate that by 2016, approximately 40% of the current public service will have become eligible for retirement. As a result, increasingly large numbers of employees are seeking retirement counselling and want access to capabilities that allow them to analyze their pension benefit options. Similarly, demands for enrolment services are increasing as new employees are hired to replace retirees. At the same time, pension administration business units face significant losses of experienced, trained personnel, as approximately 42% of the compensation trainers, supervisors, managers, and coaches will be eligible to retire by the fall of 2009.

The GCPMP has completed its Project Definition Phase. A Requirements Mapping and Gap Analysis for the business and technical requirements and the solution proposed was completed in the spring of 2006; this exercise included the mapping of the proposed future business processes as well as the core processes built into the solution’s commercial products. The project team has also completed the preliminary system design and implementation planning, developed substantive estimates, and received Effective Project Approval (EPA) from Treasury Board in June 2007.

In July 2007, the project began its Implementation Phase activities, which are expected to take 4½ years to complete. The project will replace the current pension systems and business processes with commercial-off-the-shelf software applications and industry-standard business processes. Implementation will involve using a phased approach that will introduce new systems and functionality over five releases. The first release will first introduce a new interactive voice response system, as well as modern case management tools, for the pension services centre in Shediac, New Brunswick. The next release will add enhanced case management tools and document imaging capabilities. This will be followed by the replacement of the systems and processes currently used to administer both active member accounts and retired member accounts. Finally, the project will introduce new processes and system functionality in support of pension fund accounting and reporting.

The project is currently completing the first release, and is expecting to complete the implementation in the fall of 2008, as planned.

2. Project Phase

The two Transformation of Pension Administration projects, the GCPMP and the Centralization of Pension Services Delivery Project (CPSDP) are currently in their Implementation Phases. Implementation activities began in July 2007 and are expected to be completed in January 2012.

3. Leading and Participating Departments and Agencies

Sponsoring Department: Public Works and Government Services Canada

Contracting Authority: Public Works and Government Services Canada

Stakeholder Departments: Treasury Board Secretariat, Department of National Defence

4. Prime and Major Sub-Contractor

Prime Contractor: EDS Canada Inc. (EDS)

Major Sub-Contractors: James Evans and Associates, Siebel Systems, and Vangent (formerly Pearson Canada Solutions)

5. Major Milestones

Milestone	Date completed
Project Definition Phase (from PPA to EPA):
Preliminary Project Approval (PPA) received from Treasury Board (TB)	May 3, 2004
Release of draft RFP (Completion: May 2004)	May 25, 2004
Consultations with vendors (Completion: July 2004)	July 2004
Release of final RFP (Completion: September 2004)	October 22, 2004 (Release of RFP was delayed to allow the project to address feedback from consultations)
Close of bidding period (Completion: December 31, 2004)	January 31, 2005 (Bidding period was extended at the request of the bidders)
Evaluation of bids (Completion: March 2005)	May 27, 2005 (Completion date was deferred to accommodate the extended bidding period and the larger than expected number of bids)
Preparation of the TB submission for contract authority / Contract award (Completion: June 2005)	November 4, 2005 – Contract signed with EDS November 7, 2005 – Vendor began work (contract award was deferred to accommodate the extended bidding and evaluation periods. TB approved the contract award to EDS Canada Inc. on October 31, 2005)
Requirements Mapping and Gap Analysis These activities were rescheduled from original planned date of January 2006 to April 2006 following contract award.	April 2006
Architecture and Design (Completion: September 2006)	September 2006
Effective Project Approval (Completion: November 2006)	June 13, 2007 (Completion of the Treasury Board Submission was delayed to accommodate Treasury Board’s request to prepare a single submission for both the GCPMP and the Centralization of Pension Services Delivery Project)
Implementation Phase (EPA to Close-Out):
Phase 5 – EPA Start-Up Activities (Completion: January 2008)	March 2008 (Final Crown approval and sign-off of vendor deliverables was completed March 7, 2008)
Phase 6 – Design, Construction and Implementation: Release 1.0 – Client Services Basic Case Management and Interactive Voice Response (IVR) (Completion: October 2008) Release 1.5 – Enhanced Case Management and Imaging (Completion: July 2009) Release 2.0 – Replacement of current system and business processes for the administration of active accounts (Contributors) (Completion: February 2010) Release 2.5 – Improved business processes and system functionality for the administration of Service Acquisition, Leave Without Pay (LWOP) and Pension Benefits Division Act (PBDA) (Completion: July 2010) Software Upgrade (Completion: Spring 2011) Release 3.0 – Replacement of current system and business processes for the administration of retired member accounts (Annuitants) and improvement of Accounting and reporting functionality (Completion: October2011)	(See note below)
Phase 7 – Final Maintenance Transition (Completion: January 2012)
Phase 8 – Close-out Phase (Completion: January 2012)

Note: The dates for the implementation phase have been updated to reflect the implementation plans completed during the preparation of the TB Submission for EPA.

6. Progress Report and Explanation of Variances

The initiation and preliminary planning phases were conducted from September 2000 to January 2004, leading up to the finalization and presentation of the Treasury Board Submission for Preliminary Project Approval (PPA) in April 2004. Approval in principle was received from the Treasury Board in March 2004. PPA was received in May 2004, and the project proceeded with the Project Definition Phase.

Following the receipt of PPA, the GCPMP completed and released a draft Request for Proposal (RFP) for the procurement of a contractor for the development and implementation of business transformation and the COTS software-based solution. Industry feedback was analyzed and integrated into the final RFP, which was released in October 2004. The close of the bidding period was extended from December 2004 to January 2005 at the request of bidders. The evaluation of bids was conducted from February to May 2005. Contractor selection was based on the evaluation processes and scoring specified in the RFP. These processes included: the evaluation of hard copy proposals; an evaluation of each bidder’s corporate capabilities, references, presentations and readiness assessment; and the evaluation of financial proposals.

As the EDS Canada Inc. proposal was fully compliant and obtained the highest proposal score, EDS was the recommended bidder. An independent third-party (fairness monitor) was engaged to observe and verify that the evaluation process was conducted with integrity, objectivity and impartiality. The fairness monitor reported that the recommended bidder was selected appropriately.

On November 4, 2005, following approval from Treasury Board, a contract was signed with EDS for the provision of professional services to complete the Project Definition Phase for the new commercial-off-the-shelf (COTS) based pension administration system. The EDS team, including product specialists from James Evans and Associates Ltd. (Penfax), Siebel Systems, and Pearson Canada Solutions (now named Vangent), joined the GCPMP team on November 7, 2005.

The Project Definition Phase activities completed in 2006-2007 included:

• A Requirements Mapping and Gap Analysis between the GCPMP requirements specification and the selected COTS-based solution, including the mapping of the proposed future business processes as well as the product management processes;
• The Architecture and Design of the new pension administration solution; and
• The development of detailed implementation plans to support both the preparation of substantive cost estimates for all work to complete the GCPMP delivery and the TB Submission for Effective Project Approval.

Following the completion of these activities in late 2006, the GCPMP completed its business case and prepared its request for Effective Project Approval from the Treasury Board. The presentation of the TB Submission for EPA was delayed from its original target date of December 2006 to June 2007, to accommodate more pressing Treasury Board priorities.

The project is now proceeding with the actual implementation of the new COTS software based pension administration systems and services. To date the project has begun work on the implementation of two of the five planned releases. Implementation of the five releases is expected to occur over 4 ½ years and progress to date includes the following:

• The implementation of Release 1.0, which is focused on Client Services, began in October 2007 and is expected to be completed in October 2008. This release is introducing new case management capabilities and an enhanced Interactive Voice Response system in the PWGSC Superannuation Directorate in Shediac, New Brunswick.
• The implementation of Release 1.5, which is focused on enhanced case management and the imaging of documents, has been delayed by one month and will begin in June 2008. This delay was primarily due to delays in obtaining imaging expertise while the service provider (Cheque Redemption and Control Directorate in Matane, Quebec), completed the procurement of its professional services.
• The implementation of Release 2.0, which is focused on the administration of active member accounts (including the calculation of estimates), began in January 2008. Detailed design of the new pension system and processes is currently in progress and is expected to be completed in September 2008.
• The implementation of Release 2.5, which is focused on Service Buyback, Leave Without Pay, and Pension Benefit Division, is expected to begin in May 2009 and be completed in July 2010.
• The implementation of Release 3.0, which is focused on the administration of retired member accounts and accounting functions, is expected to begin in April 2011 and be completed in October 2011.
• Final project closeout is expected to be completed in January 2012.

The contract with EDS includes options for the completion of the releases of the GCPMP solution. These options include professional services, COTS software, and maintenance and support services as required to implement the new pension system for the Public Service Superannuation Act (PSSA). Although the project is focused on the PSSA administration, the project will implement a multi-plan solution that will provide for other pension plans within the public service.

7. Industrial Benefits

A multi-million dollar contract has been awarded for the COTS products, as well as for the implementation of the new systems and business processes, support services and ongoing maintenance. The products will include Penfax for core pension administration and Siebel for the Customer Relationship Management functions. Implementation of the new solution, business processes and associated business transformation, is the responsibility of the System Integrator to whom the contract was awarded. The implementation will be conducted in several phases over a four and a half year period (July 2007 to January 2012). During that time, it is expected that there will be some temporary positions required to support the system implementation and business transformation activities in both the National Capital Area and Shediac, New Brunswick. In the long term, the project will provide the infrastructure and processes essential to the sustainability of current pension administration operations, and positions, in Shediac, New Brunswick.

Project Name: Shared Travel Services Initiative (STSI)

1. Description

The STSI is an end-to-end travel solution aimed at delivering value to the Government of Canada and savings to Canadian taxpayers. Its objective is to provide high-quality travel services to Government of Canada employees within an integrated travel management system that enables departments to manage travel more efficiently and maintain the Government of Canada's priority of transparency and accountability in the public sector. STSI offers fully functional, comprehensive and seamlessly integrated travel services to employees travelling on government business, and allows for better travel expense management. Travel services include the following:

• Full-service travel call centre;
• On-line pre-trip approvals;
• On-line reservation service;
• Travel expense claim service;
• Business Intelligence Service;
• Employee Portal;
• Employee traveler service network; and
• Travel Credit Card.

2. Project Phase

The last component of the STSI, the Expense Management Tool (EMT), has been designed and fully implemented across the Government of Canada. STSI is now focusing its efforts on working closely with the Treasury Board Secretariat and other government departments to increase adoption and usage of all services and tools.

3. Leading and Participating Departments and Agencies

Lead Department or Agency	The STSI is a joint-initiative between Public Works and Government Services (PWGSC) and Treasury Board Secretariat (TBS).
Contracting Authority	PWGSC, Acquisitions Branch
Participating Departments and Agencies	The STSI solution applies to all departments and agencies listed within the Financial Administration Act. The following seven departments were engaged as Vanguards in the Production Acceptance Test of the EMT: Atlantic Canada Opportunity Agency (ACOA), Health Canada, Indian and Northern Affairs Canada, National Energy Board, PWGSC, Statistics Canada, and Veterans Affairs Canada.

4. Prime and Major Subcontractors

Prime Contractor	Accenture Inc.
Major Subcontractors	Amex Canada Inc, Bell Canada Inc, and Concur Technologies Inc.

5. Major Milestones

Major Milestones	Date
Travel Card and Travel Call Centre	April 1, 2004
On-line Booking Tool and Travel Portal	November 2004
Expense Management Tool - Pilot Phase	December 2005
Expense Management Tool - Production Phase	June 2006

6. Progress Report and Explanations of Variances

• The Project Management Plan was due February 5, 2004 — but was not finalized until August 13, 2004.
• The Travel Card and Travel Call Centre were implemented on schedule April 1, 2004.
• The On-line Booking Tool and Travel Portal were to have been rolled out at the same time as the Travel Card and Travel Call Centre, however; initial technological issues with the functionality of the On-line Booking Tool and operating the Travel Portal within the government secure network delayed the actual implementation until November 24, 2004.
• The EMT Pilot Phase originally scheduled to commence in late July 2004 was delayed until December 5, 2005, due to design problems, contractual and authorities issues. This delay caused a delay in the government-wide roll-out, which commenced in June 2006.
• STSI continues to work with Treasury Board Secretariat and other government departments to raise adoption of the full suite of travel services and tools.
• STSI has completed the design and implementation of the project and is now in the process of transitioning to a steady-state program.

7. Industrial Benefits

Canadian industry in the following regions of Canada will benefit from this project: N/A

Summary of Expenditures:

($millions)	Actual Expenditure 2007-2008	Planned Spending 2008-2009	Planned Spending 2009-2010	Planned Spending 2010-2011
STSI	8.733	9.480	9.480	9.480

Additional information for the above table:
All expenditures are recovered through various sources of revenues. The Accenture contract runs until 2011-2012. Program funding requirements will likely change at that point. STSI received the authorities from Treasury Board in 2007-2008 to recover costs (established rate) from other government departments for fiscal years 2007-2008 and 2008-2009. STSI will be submitting a request in the fall of 2008-2009 to Treasury Board for on going authorities to generate revenues.

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