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User Fees/External Fees

Table 3.7: The User Fees Act


Broker Licence and Examination Fees
 
Fee Type Fee-setting Authority Date Last Modified
Regulatory Customs Act 1992
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
375 412 753
Performance Standard
Results received 4–6 weeks from the date of exam.
Performance Results
Results were received within nine weeks from the date of exam. This is due to a change in how the exams are marked. Corrective action has been taken to ensure the performance standard is met.
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
400
400
400
750
750
750

 


Customs Sufferance Warehouse Licence Fees
 
Fee Type Fee-setting Authority Date Last Modified
Regulatory Customs Act 1996
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
600 581 1,550
Performance Standard
Application processed in 60 business days.
Performance Results
95% of all applications that were fully completed according to the requirements of the Customs Sufferance Warehouses Regulations were processed within 60 business days.
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
600
600
600
1,550
1,550
1,550

 


Customs Bonded Warehouse Licence Fees
 
Fee Type Fee-setting Authority Date Last Modified
Regulatory Customs Tariff 1996
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
500 475 1,600
Performance Standard
Operator to receive notice of determination within four weeks after an audit or examination.
Performance Results
Operator receives notice of determination 100% of the time within four weeks
after an audit or examination.
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
500
500
500
1,600
1,600
1,600

 


Storage Charges for Queen's and Frontier Warehouses
 
Fee Type Fee-setting Authority Date Last Modified
Regulatory Customs Act 1992
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
250 115 415
Performance Standard
Goods to be handled with care and stored in a secure manner to safeguard against damage or loss.
Performance Results
One successful claim made against the Crown.
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
250
250
250
415
415
415

 


Customs Special Services Fees
 
Fee Type Fee-setting Authority Date Last Modified
Regulatory Customs Act 1986
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
400 234 750
Performance Standard
The Special Services (Customs) Regulations are currently under review. Service standards are being developed as part of this review.
Performance Results
These fees are collected once services are rendered (e.g. verification of paperwork). There are no delays or waiting periods associated with the services in question. To date (since the CBSA took over the collection of these fees from the CFIA), the CBSA has not received any complaints from the public regarding the fees or the method used to collect the fees.
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
250
250
250
650
650
650

 


Canadian Food Inspection Agency (CFIA) Fees Notice
 
Fee Type Fee-setting Authority Date Last Modified
Regulatory Canadian Food Inspection Agency Act 1997
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
2,300 2,213 6,583
Performance Standard
Inspection activities are to be provided in accordance with corresponding federal regulations.
Performance Results
Inspection activities were provided in accordance with corresponding federal regulations.
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
2,300
2,300
2,300
6,600
6,600
6,600

 


NEXUS Program
 
Fee Type Fee-setting Authority Date Last Modified
Regulatory Customs Act 2002
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
3,900 2,708 5,750
Performance Standard
4–6 weeks
Performance Results
80% processed within 4–6 weeks.*
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
2,500
1,875
1,875
5,800
5,800
5,800

 


Free and Secure Trade (FAST) Program
 
Fee Type Fee-setting Authority Date Last Modified
Regulatory Customs Act 2002
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
700 487 3,625
Performance Standard
4–6 weeks
Performance Results
4–6 weeks*
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
  425
1,200
  575
3,700
3,700
3,700

 


CANPASS Program
 
Fee Type Fee-setting Authority Date Last Modified
Regulatory Customs Act 2006
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
500 693 3,658
Performance Standard
4–6 weeks
Performance Results
80% processed within 4–6 weeks.*
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
500
500
500
3,700
3,700
3,700

 


Sub-total: Regulatory
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
9,525 7,918 24,684
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
7,725
7,875
7,250
24,765
24,765
24,765

 


Fees Charged for Processing Access Requests Filed Under the Access to Information Act
 
Fee Type Fee-setting Authority Date Last Modified
Other products and services Access to Information Act 1992
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
5 8 2,547
Performance Standard
Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the Access to Information Act. Notice of extension to be sent within 30 days after receipt of request. The Act provides more details.
Performance Results
There were 1,197 access requests completed in 2007–2008: 45.2% were completed on time; 54.8% were completed late. The results reflect a significant effort to reduce the accumulated inventory of requests while managing a growing workload. Significant resources were expended to address workload (including the remaining inventory) and to otherwise support the function while permanent staffing and training activities are under way. Overall compliance with legislative time frames continues to improve as investments are made and elements of the CBSA’s three-year plan to strengthen and stabilize the access to information and privacy function are completed.
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
8
8
9
2,250
2,100
2,100

 


Sub-total: Other Products and Services
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
5 8 2,547
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
8
8
9
2,250
2,100
2,100

 


Total User Fees
 
2007–2008 (thousands of dollars)
Forecast Revenue Actual Revenue Full Cost
9,530 7,926 27,231
 
Planning Years (thousands of dollars)
Fiscal Year Forecast Revenue Estimated Full Cost
2008–2009
2009–2010
2010–2011
7,733
7,883
7,259
27,015
26,865
26,865

*  The performance results provided reflect the Canadian portion of the application process up to inviting applicants to attend an office to finalize their memberships. The CBSA will review the existing published performance standards for processing applications with its partner (U.S. Customs and Border Protection) and consult with stakeholders (including the public) to clarify the processing standards and adjust time frames as required. Revised time frames will be made available to the public on the Internet and in program brochures and guides.

Table 3.8: Policy on Service Standards for External Fees


Policy on Service Standards for External Fees
External Fee Service Standard Performance Result Stakeholder Consultation
Broker licence and examination fees Results received
4–6 weeks from date of exam.
Results were received within nine weeks from the date of exam. This is due to a change in how the exams are marked. Corrective action has been taken to ensure the performance standard is met. Consultation undertaken through the Border Commercial Consultative Committee.
Customs sufferance warehouse licence fees Application processed in 60 business days. 95% of all applications that were fully completed according to the requirements of the Customs Sufferance Warehouse Regulations were processed within 60 business days.
Customs bonded warehouse licence fees Operator to receive notice of determination within four weeks after an audit or examination. Operator receives notice of determination 100% of the time within four weeks after an audit or examination.
Storage charges for Queen's and frontier warehouses Goods to be handled with care and stored in a secure manner to safeguard against damage or loss. One successful claim made against the Crown.
NEXUS program 4–6 weeks* 80% processed within
4–6 weeks.*
*The performance results provided reflect the Canadian portion of the application process up to inviting applicants to attend an office to finalize their memberships. The CBSA will review the existing published performance standards for processing applications with its partner (U.S. Customs and Border Protection) and consult with stakeholders (including the public) to clarify the processing standards and adjust time frames as required. Revised time frames will be made available to the public on the Internet and in program brochures and guides.
FAST program 4–6 weeks* 4–6 weeks*
CANPASS program (Private Boats, Private and Corporate Aircraft, Air) 4–6 weeks* 80% processed within
4–6 weeks.*
Customs special services fees The Special Services (Customs) Regulations are currently under review. Service standards are being developed as part of this review. These fees are collected once services are rendered (e.g. verification of paperwork). There are no delays or waiting periods associated with the services in question. To date (since the CBSA took over the collection of these fees from the CFIA), the CBSA has not received any complaints from the public regarding the fees or the method used to collect the fees.  
Fees charged for processing access requests filed under the Access to Information Act Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the Act. Notice of extension to be sent within 30 days after receipt of request. The Act provides more details. There were 1,197 access requests completed in 2007–2008: 45.2% were completed on time, 54.8% were completed late. The results reflect a significant effort to reduce the accumulated inventory of requests while managing a growing workload. Significant resources were expended to address workload (including the remaining inventory) and to otherwise support the function while permanent staffing and training activities are under way. Overall compliance with legislative time frames continues to improve as investments are made and elements of the CBSA’s three-year plan to strengthen and stabilize the access to information and privacy function are completed. The service standard is established by the Act and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board of Canada Secretariat for amendments made in 1986 and 1992.
CFIA fees notice Inspection activities are to be provided in accordance with corresponding federal regulations. Inspection activities were provided in accordance with corresponding federal regulations.