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Section IV Reference Information

4.1 Contact Information

The department offers a wealth of information, resources and reference tools. To learn more about Canadian foreign policy and international relations or about the department itself, use any of the following contacts:


Telephone: 1-800-267-8376 toll free in Canada or 613-944-4000 in the National Capital Region and outside Canada
TTY: 613-944-9136
Fax: 613-996-9709
Email: enqserv@international.gc.ca
Mail: Enquiries Services (BCI)
Department of Foreign Affairs and International Trade
125 Sussex Drive, Ottawa, ON K1A 0G2
Web: http://www.international.gc.ca
Medi Services: 613-995-1874 or fax 613-995-1405

How to Contact Organizations Related to the Department


Canadian Commercial Corporation
Mail: 200 Promenade du Portage, Gatineau, QC  K1A 0G4
Telephone: 1-800-230-6349 toll free in Canada or 819-997-5006 in the National Capital Region and outside Canada
Fax: 819-953-6088
Web: http://www.ccc.ca


Canadian International Development Agency
Mail: 200 Promenade du Portage, Gatineau, QC  K1A 0G4
Telephone: 1-800-748-8191 toll free in Canada or 613-996-0034 in the National Capital Region and outside Canada
Fax: 613-995-2121
Web: http://www.acdi-cida.gc.ca


Export Development Canada
Mail: 151 O’Connor Street, Ottawa, ON  K1A 1K3
Telephone: 613-598-2500
Fax: 613-237-2690
TTY: 1-866-574-0451
Web: http://www.edc.ca


International Development Research Centre
Mail: 250 Albert Street, 18th Floor, P.O. Box 8500, Ottawa, ON  K1G 3H9
Telephone: 613-236-6163
Fax: 613-238-7230
Web: http://www.idrc.ca


International Joint Commission
Mail: Canadian Sector
234 Laurier Avenue West, 22nd Floor, Ottawa, ON  K1P 6K6
Telephone: 613-947-1420
Fax: 613-993-5583
Web: http://www.ijc.org


North American Free Trade Agreement
Mail: NAFTA—Canadian Section, 90 Sparks Street, Suite 705, Ottawa, ON  K1P 5B4
Telephone: 613-992-9388
Fax: 613-992-9392
Web: http://www.nafta-sec-alena.org/DefaultSite/index.html


Passport Canada
Mail: Passport Canada, Foreign Affairs and International Trade
Gatineau, QC  K1A 0G3
Telephone: 1-800-567-6868 toll free in Canada or 819-994-3500 in the National Capital Region and outside Canada
TTY: 819-997-8338 or 1-866-255-7655
Web: http://www.ppt.gc.ca


Rights & Democracy: International Centre for Human Rights and Democratic Development
Mail: 1001 de Maisonneuve Boulevard East, Suite 1100, Montreal, QC  H2L 4P9
Telephone: 514-283-6073
Fax: 514-283-3792
Web: http://www.ichrdd.ca

4.2 Acronyms and Abbreviations


AMIS
APEC
APGCI
ASEAN
AU
CARICOM
CFSI
CIDA
CMP
CPIC
CSC
CWC
DFAIT
DND
eCRM
African Union Mission in Sudan
Asia-Pacific Economic Cooperation forum
Asia-Pacific Gateway and Corridor Initiative
Association of Southeast Asian Nations
African Union
Caribbean Community
Canadian Foreign Service Institute
Canadian International Development Agency
Canada-Mexico Partnership
Canadian Police Information Centre
Correctional Service Canada
Chemical Weapons Convention
Department of Foreign Affairs and International Trade
Department of National Defence
A non-proprietary electronic client relationship management system
EDC
ERI
EU
FDI
FIPA
FSDs
FTA
FTE
FY
G7
Export Development Canada
Enhanced Representation Initiative
European Union
Foreign direct investment
Foreign Investment Protection and Promotion Agreement
Foreign Service Directives
Free trade agreement
Full-time equivalent
Fiscal year
Group of seven leading industrialized nations (Canada, France, Germany, Italy, Japan, United Kingdom, United States)
G8
GCS
GPP
GPSF
HIV/AIDS
G7 plus Russia
Global Commerce Strategy
Global Partnership Program
Global Peace and Security Fund
Human immunodeficiency virus/acquired immunodeficiency syndrome
HOM
IAEA
IBOC
ICC
ICT
IFIs
IM/IT
ISAF
ISO
IT
MAF
MINUSTAH UN
MOU
MRRS
NAFTA
NATO
NGO
NORAD
NRCan
OAS
OECD
Head of Mission
International Atomic Energy Agency
International Business Opportunities Centre
International Criminal Court
Information and communications technologies
International financial institutions
Information management/information technology
International Security Assistance Force
International Organization for Standardization
Information technology
Management Accountability Framework
Stabilization Mission in Haiti
Memorandum of understanding
Management, Resources and Results Structure
North American Free Trade Agreement
North Atlantic Treaty Organization
Non-governmental organization
North American Aerospace Defense Command
Natural Resources Canada
Organization of American States
Organization for Economic Cooperation and Development
OSCE
PAA
PCO
PDAC
PEMD-A
Organization for Security and Cooperation in Europe
Program Activity Architecture
Privy Council Office
Prospectors and Developers Association of Canada
Program for Export Market Development for Trade Associations
PMO
PRT
PSEPC
Prime Minister’s Office
Provincial Reconstruction Team (in Afghanistan)
Public Safety and Emergency Preparedness Canada
PSI
R2P
R&D
RBAF
RCMP
RMAF
ROCA
RPP
S&T
SAFTI
SLA
SMEs
SO
SPP
START
TBS
TCS
TRIO
Proliferation Security Initiative
Responsibility to Protect
Research and development
Risk-based Audit Framework
Royal Canadian Mounted Police
Results-based Management Accountability Framework
Registration of Canadians Abroad
Report on Plans and Priorities
Science and technology
Secure and Facilitated International Travel Initiative
Softwood Lumber Agreement
Small and medium-sized enterprises
Strategic outcome
Security and Prosperity Partnership
Stabilization and Reconstruction Task Force
Treasury Board Secretariat
Trade Commissioner Service
DFAIT’s eCRM system—a tool to manage interactions with Canadian clients through the Virtual Trade Commissioner portal
UN
UNESCO

United Nations
United Nations Educational, Scientific and Cultural Organization
USDIA
VTC
WHTI
WMD
WTO
WUF
U.S. direct investment abroad
Virtual Trade Commissioner
Western Hemisphere Travel Initiative
Weapons and materials of mass destruction
World Trade Organization
World Urban Forum

4.3 Index

Advantage Canada
Afghanistan, Kandahar
African Union (AU)
Agriculture and Agri-Food Canada
Airbus A350
Albania
Alberta
Algeria
Arar inquiry
Arctic Council
Armenia
Asbestos
Asian Development Bank
Asia-Pacific Economic Cooperation forum(APEC)
Asia-Pacific Gateway and Corridor Initiative(APGCI)
Association of Southeast Asian Nations(ASEAN)
Atlantic Canada Opportunities Agency
Australia
Austria
Avian influenza
Balkans
Bangladesh
Belarus
Belgium
Bolivia
Bon Voyage, But...
Bosnia and Herzegovina
Brazil
British Columbia (BC)
Bulgaria
Burma
Burundi
Cambodia
Canada-Arab Business Council
Canada Border Services Agency
Canada Economic Development for Quebec Regions
Canada Fund for Local Initiatives
Canada-Mexico Partnership(CMP)
Canada Post
Canadian Foreign Service Institute(CFSI)
Canadian International Development Agency(CIDA)
Canadian Police Information Centre(CPIC)
Chemical Weapons Convention
Chile
China
Clerk of the Privy Council
Citizenship and Immigration Canada
Climate change
Colombia
Commonwealth
Conference Board of Canada
Conference on Disarmament
Congo
Corporate social responsibility
Correctional Service Canada
Cte d’Ivoire
Croatia
Cuba
Cyprus
Czech Republic
Darfur
Democracy Council
Democratic Republic of Congo
Department of National Defence(DND)
Doha Round
eCRM
Ecuador
El Salvador
Enhanced Representation Initiative(ERI)
European Free Trade Association
European Union(EU)
Export Development Canada(EDC)
Export USA
Federation of Canadian Municipalities
Finland
Foreign direct investment(FDI)
Foreign Investment Protection and Promotion Agreement(FIPA)
Foreign Service Directives(FSDs)
Foreign Service Institute(CFSI)
France
Francophonie
Free trade agreement(FTA)
G7
G8
Gaza, West Bank
Germany
Ghana
Global Commerce Strategy(GCS)
Global Partnership Program(GPP)
Global Peace and Security Fund(GPSF)
Greece
Gulf Cooperation Council
Guyana
Haiti
Hamas
HIV/AIDS
Honduras
Honorary Consul Program
House of Commons
Hungary
India
Indonesia, Java
Industry Canada
Information technology
Inter-American Drug Control Commission
Interdepartmental Working Group on Common Services Abroad
International Atomic Energy Agency (IAEA)
International Business Opportunities Centre(IBOC)
International Civil Aviation Organization
International Conference on the Great Lakes
International Criminal Court(ICC)
International Development Research Centre
International financial institutions(IFIs)
International Joint Commission
International Security Assistance Force(ISAF)
International Traffic in Arms Regulations(ITAR)
International Youth Program
Iran
Iraq
Ireland
ISO 9001:2000 certification
Israel
Italy
Japan
Jordan
Justice Canada
Kazakhstan
Korea
Kosovo
Latvia
Lebanon
Libya
Luxembourg
Madagascar
Mali
Management Accountability Framework(MAF)
Management, Resources and Results Structure(MRRS)
Mdecins Sans Frontires
Memorandum of understanding(MOU)
Mexico
MINUSTAH
Mozambique
Muslim Communities Working Group
NAFTA
NATO
Natural disasters
Natural Resources Canada(NRCan)
Netherlands
New Brunswick
New Zealand
Nicaragua
Nigeria
NORAD
Nova Scotia
Nuclear Safety Commission
Nuclear Suppliers Group)
Olympic Games, Olympics
Ontario
Organisation for the Prohibition of Chemical Weapons
Organization for Economic Cooperation and Development(OECD)
Organization for Security and Cooperation in Europe(OSCE
Organization of American States(OAS)
Organized crime
Pakistan
Palestinian refugees
Panama
Peacekeepers, peacekeeping
Peru
Philippines
Portugal
Privy Council Office(PCO)
Program Activity Architecture(PAA)
Program for Export Market Development for Trade Associations(PEMD-A)
Proliferation Security Initiative(PSI)
Provincial Reconstruction Team(PRT)
Public Service Employment Act
Public Works and Government Services Canada
Quebec
Red Cross
Registration of Canadians Abroad(ROCA)
Rendez-Vous website
Responsibility to Protect(R2P)
Results-based Management Accountability Framework(RMAF)
Risk-based Audit Framework(RBAF)
Romania
Royal Canadian Mounted Police(RCMP)
Russia
Rwanda
St. Lucia
Saudi Arabia
Science and technology (S&T)
Secure and Facilitated International Travel Initiative(SAFTI)
Security and Prosperity Partnership(SPP)
Serbia
Service Canada
Service Delivery Standards
Sierra Leone
Slovenia
Slovakia
Small and medium-sized enterprises(SMEs)
Softwood Lumber Agreement(SLA)
South Africa
Spain
Speech from the Throne
Sri Lanka
Stabilization and Reconstruction Task Force(START)
Sudan
Sustainable development strategy
Sweden
Switzerland
Telefilm Canada
Terrorism
Timor-Leste
Trade Commissioner Service(TCS)
Transport Canada
Treasury Board Secretariat(TBS)
TRIO
Turkey
Uganda
United Arab Emirates
United Kingdom
United Nations(UN)
UN Afghanistan Regulations
UN Al-Qaida and Taliban Sanctions Committee
UN Convention against Corruption
UN Educational, Scientific and Cultural Organization(UNESCO)
UN Ethics Office
UN Forum on Forests
UN General Assembly
UN Global Strategy on Combating Terrorism
UN Human Rights Council
UN Office for Drugs and Crime
UN Peacebuilding Commission
UN Programme of Action on Small Arms and Light Weapons
UN Security Council
UN Stabilization Mission in Haiti (MINUSTAH)
UN Suppression of Terrorism Regulations
UN World Investment Report
Venezuela
Veterans Affairs Canada
Vietnam
Virtual Trade Commissioner(VTC)
Weapons and materials of mass destruction(WMD)
Western Economic Diversification Canada
Western Hemisphere Travel Initiative(WHTI)
World Bank
World Trade Organization(WTO)
World Urban Forum(WUF)