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1. Service to the public
2. Management and coordination
3. Availability and dissemination of information
4. Official languages
5. Presentation and visibility
Institutions
Central agencies
1. Service to the public
2. Management of communications
3. Public environment
4. Availability and dissemination of information
5. Content and presentation
6. Visibility
7. Procurement
Appendix B - List of institutions
1. Introduction
2. Administrative arrangements
3. Official languages
4. Advertising
5. Copyright
6. Identification of government publications
7. Special publications
Annex A: Official languages
Annex B: Order in Council
Application
Initiation
Solicitation
Evaluation
Public opinion research services
Reporting
Resolution
Annex A: Definitions
Appendix E - Fair Communication Practices
1. Introduction
2. Purpose
3. Scope
4. Type of communications
5. Elimination of sexual stereotyping
6. Fair and representative depiction of visible and ethnic minorities and aboriginal
peoples
7. Communicating with persons with disabilities
8. Implementation
9. Enquiries
Appendix F - Best Practices in Media Relations
1. Introduction
2. Objective
3. Guidelines