Employees who are considering making a disclosure can come to you for advice and guidance. This includes explaining how confidentiality is maintained.
Employees should also know where to go if they need more information, such as your organization’s own policy for disclosure. You can also refer employees to the related resources found on the Canada Public Service Agency website at www.psagency.gc.ca and the Public Sector Integrity Commissioner website at www.psic-ispc.gc.ca.
If an employee provides you with a disclosure, you must decide whether it qualifies as wrongdoing as defined by the PSDPA, or whether it is a situation that should be dealt with under another process or through another recourse mechanism such as a grievance, harassment complaint or a staffing complaint.
If you believe the employee’s information concerns a potential wrongdoing, follow the procedures established by your organization to deal with the disclosure at your level. Then outline to the employee the steps that will be taken.
You must protect the identity of the employee making a disclosure and other persons involved in a disclosure situation. This means you should keep disclosure records separate from existing files. You must also only reveal information about a disclosure to individuals authorized to deal with the situation, such as investigators, the Senior Officer for Disclosure or your chief executive (e.g. the Deputy Minister).