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Improved workplace conditions and practices that enhance the health, safety and well being of working Canadians
The goal of this program is to provide free information on occupational health and safety to support Canadians in their efforts to improve workplace safety and health. Citizens are provided information through a free and impartial personalized service via telephone, e-mail, person-to-person, fax or mail. Alternatively, they can independently access a broad range of electronic and print resources developed to support safety and health information needs of Canadians. This may include cost recovery products and services and is supported financially by contributions from various stakeholders.
Through health and safety information development, CCOHS collects, processes, analyzes, evaluates, creates and publishes authoritative information resources on occupational health and safety for the benefit of all working Canadians. This information is used for education and training, research, policy development, development of best practices, improvement of health and safety programs, achieving compliance, and for personal use. When the product or service provided by CCOHS is to identifiable external recipients with benefits beyond those enjoyed by the general taxpayer, a user fee is charged.
CCOHS promotes and facilitates consultation and cooperation among federal, provincial and territorial jurisdictions and participation by labour, management and other stakeholders in the establishment and maintenance of high standards and occupational health and safety initiatives for the Canadian context. The sharing of resources results in the coordinated and mutually beneficial development of unique programs, products and services. Collaborative projects are usually supported with a combination of financial and non- financial contributions to the programs by partners and stakeholders and result in advancement of the health and safety initiatives.
Financial Resources ($ thousands) | Human Resources (FTEs) | |||||
---|---|---|---|---|---|---|
2012-13 | 2013-14 | 2014-15 | 2012-13 | 2013-14 | 2014-15 | |
$ 2,292 | $ 2,292 | $ 2,292 | 73 | 73 | 73 |
This section will contain a discussion of plans surrounding the expected results for our Planning Activity, occupational health and safety information development, delivery services and tripartite collaboration. The discussion will focus on the following expected results:
Performance Indicator | Targets |
---|---|
Satisfaction with and ease of access and retrieval of OHS information from Inquiries Service, web access and other CCOHS resources (such as our website, web portals, articles and presentations) | Overall 80% or higher on client satisfaction survey, web statistics and evaluation data |
Performance Indicator | Targets |
---|---|
Numbers of distributions of OHS information to employees and their employers to improve their understanding of OSH | Increase awareness by 10% through various contact points and communications sources |
Performance Indicator | Targets |
---|---|
Information is being applied in the workplace by employees, government and employers | Target of 72% using CCOHS information to make changes in the workplace |
Performance Indicator | Targets |
---|---|
Generate sufficient revenues through cost recovery to cover the differential between appropriations and expenditures | Target of $4.3 million through the sale of products, services, and contributions from stakeholders. |
In order to achieve the expected results, CCOHS plans to undertake the following activities:
Internal Services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Services; Material Services; Acquisition Services; and Travel and Other Administrative Services. Internal Services include only those activities and resources that apply across an organization and not to those provided specifically to a program.
Financial Resources ($ thousands) | Human Resources (FTEs) | |||||
---|---|---|---|---|---|---|
2012-13 | 2013-14 | 2014-15 | 2012-13 | 2013-14 | 2014-15 | |
$ 2,692 | $ 2,692 | $ 2,692 | 23 | 23 | 23 |
Plans for the year include follow-up activities as a result of our employee engagement survey. We will continue with our business planning process to engage employees and prepare them for new roles through participation in cross departmental working groups. This will increase their skills in anticipation of many retirements in the next few years.
Our second goal is to improve the overall working experience. This includes working on performance management, open communications, consistent and equal treatment of staff across the organization. This will also include incentives and rewards, based on established performance standards criteria.
We are also reviewing our IT resources and strategy to ensure adequate hardware and software to meet the ongoing needs of CCOHS.