Program Activity Architecture

The image shows that Veterans Affairs' Program Activity Architecture (PAA) is composed of four strategic outcomes (two for Veterans Affairs Canada, one for the Veterans Review and Appeal Board, and one for the Office of the Veterans Ombudsman); seven program activities; and fifteen sub activities.

Strategic Outcome #1

Eligible Veterans and other clients achieve their optimum level of well-being through programs and services that support their care, treatment, independence, and re-establishment

Program Activities

• Compensation and Financial Support
  • Disability and Death Compensation
  • Financial Support
  • Bureau of Pensions Advocates
• Veterans Health Care and Re-establishment
  • Long-Term and Nursing Home Care
  • Health Care Benefits and Other Health and Re-establishment Services
  • Home Care and Other Veterans Independence Program Services

Strategic Outcome #2

Canadians remember and demonstrate their recognition of all those who served in Canada's efforts during war, military conflict and peace

Program Activities

• Remembrance Outreach
  • Information Products and Learning Initiatives
  • Ceremonies and Events
  • Partnerships
• National and International Memorials
  • Funeral and Burial Program
  • Memorials and Cemetery/Grave Maintenance
  • European Operations

Strategic Outcome #3

Fair and effective resolution of disability pension, disability award, and War Veterans Allowance appeals from Canada's war Veterans, Canadian Forces members and Veterans, Royal Canadian Mounted Police clients, qualified civilians and their families

Program Activities

• Veterans Review and Appeal Board redress process for disability pensions and awards

Strategic Outcome #4

Ombudsman recommendations advance Veterans Affairs' fair and equitable treatment of eligible clients

Program Activities

• Office of the Veterans Ombudsman independent review and recommendations on individual complaints and systemic issues

Internal Services

• Internal Services is a program activity that supports all Strategic Outcomes within the Portfolio.
  • Governance and Management Support
  • Resource Management Services
  • Asset Management Services