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SECTION II: Analysis of Program Activities by Strategic Outcome

Program activity: Regulation and supervision of the Canadian broadcasting industry

Financial resources


2008-09 2009-10 2010-11
$24.6 million $24.6 million $24.6 million

Human resources


2008-09 2009-10 2010-11
248 235 235

The broadcasting section provides the CRTC with advice and recommendations in support of the Commission’s mandate, as described in the Broadcasting Act.

To meet its objectives, the CRTC must encourage the promotion of Canadian creativity and the reflection of Canadian society, and ensure that Canadian programming is prominently displayed.

To achieve its desired outcomes, the CRTC will:

  • diversify services to reinforce the Canadian broadcasting system
  • increase the presence, participation and portrayal of persons with disabilities
  • improve the representation of our ethnocultural and Aboriginal societies, and
  • ensure licensee compliance with regulations and conditions.

The CRTC measures success using a variety of indicators, including: the number of scheduled hours of Canadian programming, the viewership for Canadian programs, the amount of money invested in Canadian talent development, the availability of ethnocultural and Aboriginal programming, and the availability of programming in official minority languages.

Program activity: Regulation and monitoring of the Canadian telecommunications industry

Financial resources


2008-09

2009-10

2010-11

$21.3 million

$21.3 million

$21.3 million


Human resources


2008-09

2009-10

2010-11

212

200

200


The telecommunications section advises the CRTC on the realization of objectives set out in the Telecommunications Act.

The telecommunications industry continues to rapidly evolve and the introduction of new services provides businesses and consumers with better and faster ways to communicate. These changes, however, also raise complex issues.

The CRTC will continue to address these issues and take advantage of emerging technologies to better serve the telecommunications industry and the Canadian public.

To continue to ensure access to a wide variety of communications services for all Canadians, the CRTC will:

  • foster increased reliance on market forces for the provision of telecommunications services
  • ensure that regulation, where required, is efficient and effective, and
  • promote access to reliable and affordable telecommunications services.

The CRTC will also continue to monitor the evolution of new technologies in the telecommunications industry and the impact of regulation and deregulation. The CRTC will assess progress with regard to its strategic outcome using national and international indicators, such as competition analysis, national trends in market share in regulated and unregulated markets, and financial and economic measurements.

Shared activity: policy development and research

The CRTC’s Policy Development and Research section researches and analyzes trends and developments with respect to the financial, technological, legal and market conditions of the broadcasting and telecommunications sectors. In addition, the section recommends new policy measures that enable the Commission to respond to the evolving social, cultural and economic dynamics of the Canadian marketplace.

The CRTC will continue to study the Canadian marketplace, compare trends in the communications industry with international benchmarks, determine consumer needs and conduct strategic research in collaboration with stakeholders in order to:

  • ensure that broadcasting and telecommunications policies and regulations are responsive to the needs of Canadians;
  • measure and report on progress to make certain that Canadians have access to high-quality services at affordable prices and that programming in Canada is reflective of Canadian society; and
  • foster increased reliance on market forces for the provision of telecommunications and broadcasting services.