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The Managing for Results Self-Assessment Tool

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Key Terms and Definitions

A number of commonly used terms appear throughout the Self-Assessment Tool. Some of them are defined below. For a better understanding of other terms, consult the Treasury Board's lexicon: http://www.tbs-sct.gc.ca/eval/pubs/RMAF-CGRR/rmafcgrr05_e.asp

Activity: An operation or work process internal to an organization, intended to produce specific outputs (e.g. products or services). Activities are the primary link in the chain through which outcomes are achieved.

Input: Resources (human, material, financial, etc.) used to carry out activities, produce outputs and/or accomplish results.

Logic model: An illustration of the results chain or how the activities of a policy, program or initiative are expected to lead to the achievement of the final outcomes. Usually displayed as a flow chart.

Outcome: An external consequence attributed to an organization, policy, program or initiative that is considered significant in relation to its commitments. Outcomes may be described as immediate, intermediate or final, direct or indirect, intended or unintended.

Output: Direct products or services stemming from the activities of a policy, program or initiative, and delivered to a target group or population.

Performance measure: An indicator that provides information (either qualitative or quantitative) on the extent to which a policy, program or initiative is achieving its outcomes.

Planned results (targets): Clear and concrete statement of results (including outputs and outcomes) to be achieved within the time frame of parliamentary and departmental planning and reporting (1-3 years), against which actual results can be compared.

Results chain: The causal or logical relationship linking activities and outputs with the outcomes of a given policy, program or initiative that they are intended to produce. Usually displayed as a flow chart.

The diagram on the next page presents a logic model or results chain illustratinghow these terms interrelate.

Graphic of Results Chain

 
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