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Chapter II: The Framework for Labour-Management Relations
Chapter III: The Historical Background
Chapter VI: Facing Up to the Problems
Appendix 1: Details of Key Findings
Appendix 2: Departments and Agencies Consulted
Appendix 3: Bargaining Agents Consulted
Appendix 4 Hearings with Management Representatives
Appendix 5: Hearings with Bargaining Agents
Appendix 6: Template Interviewees
Appendix 7: Bargaining Agent Membership
Appendix 8: Committee Members and Staff