2018 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 44 8 17 9 0 0 66 26 475
2018 First official language - French 33 43 8 11 4 0 1 77 15 174
2017 First official language - English 23 40 9 17 11 0 0 64 28 511
2017 First official language - French 36 35 13 11 3 0 1 72 15 173
2014 First official language - English 26 36 10 18 10 0 0 62 28 510
2014 First official language - French 26 46 12 11 4 0 1 72 15 163
2011 First official language - English 25 45 11 14 5 0 1 71 19 476
2011 First official language - French 41 39 10 4 6 0 1 80 10 144
2008 First official language - English 20 46 9 14 10 0 0 66 25 416
2008 First official language - French 23 47 15 8 6 0 1 71 15 110

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 35 9 6 2 0 0 83 8 474
2018 First official language - French 47 40 9 2 2 0 0 87 4 174
2017 First official language - English 53 30 8 7 2 0 0 83 9 511
2017 First official language - French 50 42 7 1 1 0 0 92 2 173
2014 First official language - English 52 33 8 6 1 0 0 85 7 509
2014 First official language - French 46 39 10 3 2 0 0 85 5 162
2011 First official language - English 50 35 9 4 2 0 0 85 6 477
2011 First official language - French 55 33 6 4 1 0 1 89 5 143
2008 First official language - English 52 33 7 6 1 0 0 85 8 416
2008 First official language - French 38 50 8 3 1 0 0 88 4 110

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 30 6 5 4 0 0 86 9 472
2018 First official language - French 45 46 4 2 3 0 0 91 5 174
2017 First official language - English 59 26 5 7 2 0 0 86 9 511
2017 First official language - French 53 37 7 1 2 0 0 90 3 173
2014 First official language - English 58 30 5 4 3 0 0 88 7 510
2014 First official language - French 49 40 8 2 2 0 0 89 3 163
2011 First official language - English 55 34 4 5 1 0 0 89 6 476
2011 First official language - French 55 36 3 3 2 0 1 92 5 144
2008 First official language - English 54 39 3 3 1 0 0 93 4 417
2008 First official language - French 41 45 9 4 1 0 0 86 5 110

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 34 7 12 12 0 0 69 24 472
2018 First official language - French 47 35 6 5 5 1 0 83 10 172
2017 First official language - English 33 30 11 14 12 0 0 63 26 511
2017 First official language - French 38 35 13 6 4 0 3 76 11 173
2014 First official language - English 37 29 10 14 9 0 0 67 23 510
2014 First official language - French 39 32 14 8 5 1 0 72 13 163
2011 First official language - English 36 37 9 10 7 0 0 74 17 474
2011 First official language - French 43 35 13 3 4 1 1 79 7 143

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 42 9 8 4 0 0 78 13 475
2018 First official language - French 43 36 11 6 4 1 0 80 10 173
2017 First official language - English 39 42 9 8 3 0 0 80 11 512
2017 First official language - French 42 47 8 2 1 0 0 89 3 173
2014 First official language - English 42 40 8 7 3 0 0 82 10 510
2014 First official language - French 41 39 11 6 3 0 0 80 9 163
2011 First official language - English 40 41 9 6 3 0 0 82 9 475
2011 First official language - French 43 41 7 7 1 0 1 84 9 143
2008 First official language - English 44 36 9 8 3 0 0 80 10 417
2008 First official language - French 38 45 8 5 5 0 0 83 9 110

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 33 13 15 15 0 0 56 31 473
2018 First official language - French 30 38 15 10 6 1 0 69 16 173
2017 First official language - English 23 31 15 14 16 0 0 55 30 512
2017 First official language - French 29 39 15 8 7 0 1 69 16 173
2014 First official language - English 21 36 13 14 15 0 0 58 29 510
2014 First official language - French 23 39 19 11 8 0 0 63 19 163
2011 First official language - English 18 41 13 17 11 0 0 59 28 477
2011 First official language - French 24 41 17 10 6 2 1 66 17 144

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 40 10 12 6 0 0 72 18 472
2018 First official language - French 35 42 11 5 6 1 0 78 11 174
2017 First official language - English 35 38 11 11 6 1 0 73 16 510
2017 First official language - French 30 43 16 7 3 0 1 74 10 173

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 35 9 4 3 1 0 84 7 474
2018 First official language - French 46 37 10 3 2 1 0 84 6 173
2017 First official language - English 48 32 11 5 3 0 0 81 8 511
2017 First official language - French 41 46 6 4 3 1 0 87 7 172
2014 First official language - English 44 38 9 5 3 1 0 83 8 510
2014 First official language - French 37 42 12 6 3 1 0 79 9 163
2011 First official language - English 38 42 11 6 3 1 0 81 8 475
2011 First official language - French 35 44 12 5 4 1 1 80 9 144
2008 First official language - English 45 39 7 4 4 2 0 86 8 417
2008 First official language - French 35 51 8 4 2 0 0 86 6 109

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 32 11 14 13 0 0 62 27 474
2018 First official language - French 35 39 12 10 4 1 0 75 13 174
2017 First official language - English 28 35 11 11 14 0 0 63 26 511
2017 First official language - French 31 45 12 7 5 0 0 76 12 173

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 34 7 3 0 0 0 90 3 471
2018 First official language - French 53 37 7 2 1 0 0 90 3 173
2017 First official language - English 60 30 6 2 1 0 0 90 4 510
2017 First official language - French 53 40 6 1 1 0 0 92 2 171
2014 First official language - English 74 21 4 1 1 0 0 94 2 510
2014 First official language - French 60 32 5 2 2 0 0 92 4 163
2011 First official language - English 70 24 5 1 0 0 0 94 1 477
2011 First official language - French 67 26 6 1 0 0 1 93 1 144

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 38 11 13 10 0 0 65 23 473
2018 First official language - French 32 38 13 10 6 0 1 71 16 173
2017 First official language - English 29 35 12 14 10 0 0 64 24 509
2017 First official language - French 29 49 13 5 4 0 1 78 9 171
2014 First official language - English 22 38 11 15 13 0 0 61 28 509
2014 First official language - French 18 50 13 11 9 0 0 67 20 163
2011 First official language - English 30 41 9 12 8 0 0 71 20 475
2011 First official language - French 35 36 14 11 3 0 1 72 14 144

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 34 16 12 9 0 0 63 21 470
2018 First official language - French 33 30 21 10 4 0 1 65 14 174
2017 First official language - English 31 32 16 11 10 1 0 63 21 511
2017 First official language - French 33 35 22 6 4 0 0 68 10 171
2014 First official language - English 30 36 11 13 10 0 0 66 23 507
2014 First official language - French 26 40 18 10 6 0 0 66 16 163

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 33 14 14 15 0 0 57 29 474
2018 First official language - French 32 41 14 10 3 0 0 73 13 174
2017 First official language - English 25 37 12 13 12 0 0 63 25 510
2017 First official language - French 33 44 14 7 3 0 0 77 10 171
2014 First official language - English 28 37 11 13 10 0 0 66 23 510
2014 First official language - French 26 44 17 9 5 0 0 70 14 162
2011 First official language - English 29 45 11 11 4 0 0 74 15 476
2011 First official language - French 37 41 12 6 2 1 1 80 8 144

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 38 11 6 5 0 0 79 10 473
2018 First official language - French 47 37 10 4 2 0 0 84 7 173
2017 First official language - English 43 40 9 5 3 0 0 83 8 508
2017 First official language - French 48 43 6 2 2 0 0 90 4 171
2014 First official language - English 48 35 9 6 3 0 0 83 9 510
2014 First official language - French 44 42 8 3 3 0 0 86 5 163
2011 First official language - English 46 39 9 4 2 0 0 85 6 475
2011 First official language - French 47 42 5 6 0 0 1 89 6 144
2008 First official language - English 48 37 7 6 2 0 0 85 9 417
2008 First official language - French 41 46 5 5 3 0 0 87 7 110

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 29 23 12 15 0 0 50 27 475
2018 First official language - French 31 33 16 11 9 0 1 65 20 174
2017 First official language - English 21 32 22 14 10 0 1 53 25 512
2017 First official language - French 24 44 15 10 6 0 1 69 16 173
2014 First official language - English 24 31 19 13 12 0 1 55 25 510
2014 First official language - French 27 35 17 12 8 0 0 62 20 163
2011 First official language - English 21 29 26 12 12 0 0 50 24 477
2011 First official language - French 19 43 21 11 6 0 1 62 16 144
2008 First official language - English 14 31 21 15 18 0 0 45 33 415
2008 First official language - French 11 38 24 15 12 0 0 49 27 110

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 7 17 27 29 16 1 3 47 25 472
2018 First official language - French 2 18 30 34 14 0 1 49 21 174
2017 First official language - English 6 15 26 28 21 1 3 51 22 509
2017 First official language - French 5 15 29 33 12 2 4 48 21 172
2014 First official language - English 6 16 32 26 15 1 4 43 23 507
2014 First official language - French 9 19 28 23 14 0 6 40 30 163
2011 First official language - English 6 13 34 24 16 2 5 43 21 476
2011 First official language - French 6 18 30 24 15 2 6 43 25 143
2008 First official language - English 6 18 36 26 9 2 3 37 25 416
2008 First official language - French 5 25 35 24 7 1 4 32 31 110

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 18 24 26 18 2 3 45 30 472
2018 First official language - French 4 16 27 32 18 2 1 51 21 174
2017 First official language - English 7 13 23 28 24 3 3 55 21 508
2017 First official language - French 3 9 25 24 29 5 6 59 13 173
2014 First official language - English 9 12 24 29 21 2 3 53 22 508
2014 First official language - French 5 14 24 27 20 2 7 52 21 163
2011 First official language - English 4 12 24 29 23 2 6 57 17 477
2011 First official language - French 7 9 24 27 25 1 6 56 18 142
2008 First official language - English 10 14 28 29 14 2 4 46 25 415
2008 First official language - French 7 20 34 22 9 5 4 34 30 110

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 7 14 32 25 17 2 3 44 22 471
2018 First official language - French 15 18 28 21 13 1 3 36 35 174
2017 First official language - English 7 13 31 27 17 3 3 46 21 509
2017 First official language - French 11 24 28 18 12 3 4 32 37 173
2014 First official language - English 11 18 31 22 14 0 3 38 30 507
2014 First official language - French 28 25 18 13 10 0 5 25 56 163
2011 First official language - English 6 16 29 26 16 2 5 46 23 473
2011 First official language - French 17 24 25 17 13 1 4 32 43 142
2008 First official language - English 8 15 28 27 15 3 4 45 25 415
2008 First official language - French 7 27 29 23 9 3 2 33 36 110

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 5 11 30 36 16 0 2 54 16 468
2018 First official language - French 1 9 35 38 12 1 4 53 10 174
2017 First official language - English 5 11 28 33 20 1 3 55 16 506
2017 First official language - French 1 15 27 35 17 1 3 55 17 171
2014 First official language - English 3 10 27 38 18 0 3 58 14 507
2014 First official language - French 2 12 35 30 15 0 4 48 15 163
2011 First official language - English 3 9 31 36 16 1 4 55 12 472
2011 First official language - French 6 19 29 28 14 2 3 44 26 142
2008 First official language - English 3 11 40 29 13 1 3 43 15 415
2008 First official language - French 5 18 35 29 10 2 2 41 24 110

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 26 24 11 10 1 1 21 54 471
2018 First official language - French 10 21 37 20 9 1 2 30 32 173
2017 First official language - English 17 21 28 19 11 1 3 31 39 508
2017 First official language - French 9 20 26 25 12 2 6 40 31 173
2014 First official language - English 16 23 29 17 12 1 2 30 40 507
2014 First official language - French 17 25 28 16 9 2 3 26 44 163
2011 First official language - English 14 22 29 19 10 1 3 31 38 476
2011 First official language - French 10 21 23 25 13 1 6 41 34 142
2008 First official language - English 20 24 29 14 8 1 4 24 46 412
2008 First official language - French 10 26 35 17 5 1 5 23 39 110

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 19 23 21 16 1 2 38 39 471
2018 First official language - French 9 14 30 28 14 2 3 45 24 174
2017 First official language - English 11 14 27 25 14 3 5 43 28 508
2017 First official language - French 5 15 28 23 18 7 5 46 22 173
2014 First official language - English 10 13 22 31 17 3 4 52 24 504
2014 First official language - French 10 14 21 25 21 1 8 50 27 163
2011 First official language - English 7 15 26 29 14 2 7 47 24 476
2011 First official language - French 3 14 20 32 21 2 8 59 19 142
2008 First official language - English 19 20 28 14 13 2 4 29 41 415
2008 First official language - French 4 16 30 33 10 3 5 46 22 110

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 19 32 20 13 2 3 34 32 473
2018 First official language - French 12 17 31 22 13 2 4 38 30 171
2017 First official language - English 9 17 34 19 13 3 4 35 28 509
2017 First official language - French 7 17 40 14 12 5 4 29 27 173
2014 First official language - English 14 19 32 19 11 1 4 32 35 507
2014 First official language - French 18 23 29 17 9 0 3 27 42 163
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 28 18 16 16 6 1 47 34 475
2018 First official language - French 21 33 18 14 6 6 2 59 22 171
2017 First official language - English 19 24 15 17 18 3 4 47 37 511
2017 First official language - French 25 29 15 15 6 5 5 60 23 173
2014 First official language - English 22 27 13 17 16 3 1 51 35 508
2014 First official language - French 27 34 15 9 7 2 6 66 18 163

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 29 7 18 17 1 0 57 35 474
2018 First official language - French 41 35 8 9 6 2 0 77 15 172
2017 First official language - English 31 26 10 16 15 1 0 58 32 512
2017 First official language - French 42 35 11 6 4 1 1 79 10 173
2014 First official language - English 30 29 10 15 16 1 0 59 31 509
2014 First official language - French 40 38 8 4 8 2 0 80 13 163

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 18 16 21 24 10 1 30 51 471
2018 First official language - French 13 24 17 14 15 15 2 44 35 172
2017 First official language - English 8 16 13 21 24 18 1 30 55 512
2017 First official language - French 11 15 19 20 10 21 3 34 40 173
2014 First official language - English 7 16 17 22 21 15 2 27 52 510
2014 First official language - French 10 23 18 15 10 20 3 43 33 163

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 35 8 12 7 0 0 72 20 474
2018 First official language - French 44 38 12 4 3 0 0 82 6 170
2017 First official language - English 35 35 8 11 9 1 0 72 20 511
2017 First official language - French 45 41 8 5 2 0 0 85 7 173
2014 First official language - English 34 38 8 14 6 0 0 72 20 510
2014 First official language - French 40 43 10 5 2 0 0 83 7 163

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 38 12 9 5 1 0 74 14 474
2018 First official language - French 39 43 8 6 3 0 1 82 9 171
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 32 15 12 8 0 0 65 20 475
2018 First official language - French 44 33 9 10 4 0 0 77 14 174
2017 First official language - English 32 31 12 11 13 0 0 64 24 509
2017 First official language - French 35 44 9 7 2 0 2 81 9 172
2014 First official language - English 36 32 10 12 10 1 0 68 22 510
2014 First official language - French 44 35 13 4 4 0 0 79 8 163
2011 First official language - English 25 43 12 13 6 0 0 68 20 475
2011 First official language - French 35 40 13 8 4 0 1 75 12 143
2008 First official language - English 30 39 9 14 7 0 0 70 21 417
2008 First official language - French 25 38 15 13 6 1 1 65 19 110

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 29 12 6 6 2 0 75 12 473
2018 First official language - French 50 26 12 5 5 2 0 78 10 174
2017 First official language - English 46 25 11 7 9 2 1 73 16 512
2017 First official language - French 45 34 10 5 3 2 1 81 8 172
2014 First official language - English 48 22 9 10 7 2 1 73 18 510
2014 First official language - French 47 34 7 5 4 1 1 83 9 163
2011 First official language - English 39 31 14 10 5 1 0 71 15 476
2011 First official language - French 42 36 10 5 4 3 1 80 9 142
2008 First official language - English 38 33 11 10 5 3 0 73 15 417
2008 First official language - French 37 33 16 3 7 3 1 73 10 110

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 28 13 13 7 1 1 67 20 474
2018 First official language - French 53 27 9 5 5 1 0 81 10 173
2017 First official language - English 39 25 12 12 11 1 0 65 23 510
2017 First official language - French 40 45 7 5 2 0 2 86 7 173
2014 First official language - English 38 28 9 12 10 1 1 68 23 509
2014 First official language - French 42 35 13 5 4 1 1 78 9 163
2011 First official language - English 32 34 12 12 8 0 0 67 21 476
2011 First official language - French 42 34 11 8 4 0 2 77 12 143
2008 First official language - English 34 33 11 12 9 1 0 68 21 417
2008 First official language - French 29 38 9 16 7 0 0 67 24 110

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 27 10 4 6 2 0 80 10 470
2018 First official language - French 63 20 8 4 4 1 0 84 8 174
2017 First official language - English 52 20 11 6 8 2 1 74 15 512
2017 First official language - French 58 30 5 2 2 1 2 91 4 173

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 28 12 8 7 0 0 73 15 472
2018 First official language - French 58 24 8 5 5 0 0 82 10 174
2017 First official language - English 47 22 11 8 11 0 0 69 19 511
2017 First official language - French 52 32 7 4 3 0 1 85 8 173
2014 First official language - English 49 26 10 7 7 0 0 75 15 510
2014 First official language - French 50 32 10 4 3 0 0 83 7 163
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 34 20 4 1 0 5 73 6 79
2018 First official language - French 26 45 8 14 0 0 8 77 15 31
2017 First official language - English 37 23 9 11 10 4 6 67 23 77
2017 First official language - French 37 25 18 6 0 3 11 72 7 29
2014 First official language - English 24 42 6 11 7 6 4 73 20 69
2014 First official language - French 19 47 3 0 6 0 25 89 8 35

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 25 15 8 9 4 0 67 18 474
2018 First official language - French 38 33 16 6 3 5 0 74 9 174
2017 First official language - English 40 26 12 8 8 5 1 70 17 512
2017 First official language - French 37 42 14 3 2 3 0 81 5 173
2014 First official language - English 42 27 13 7 7 4 0 72 15 510
2014 First official language - French 36 34 15 9 2 4 1 73 11 163
2011 First official language - English 39 29 15 7 7 3 0 70 15 475
2011 First official language - French 33 31 16 7 4 8 1 70 12 144

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 29 14 12 14 1 0 60 26 470
2018 First official language - French 32 38 15 8 5 1 0 71 14 174
2017 First official language - English 35 27 10 13 13 1 0 63 27 512
2017 First official language - French 28 39 20 8 3 1 0 68 12 172
2014 First official language - English 33 30 11 14 11 1 0 63 25 510
2014 First official language - French 30 35 20 9 5 1 0 66 14 163
2011 First official language - English 28 33 15 10 11 2 0 63 22 474
2011 First official language - French 27 37 10 13 9 4 1 67 22 143
2008 First official language - English 25 35 11 13 14 1 0 61 28 417
2008 First official language - French 25 27 17 17 14 1 0 52 31 109

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 26 16 16 17 3 0 50 34 470
2018 First official language - French 23 33 22 11 6 4 0 59 18 174
2017 First official language - English 24 27 14 16 15 4 0 53 33 511
2017 First official language - French 19 36 25 9 6 5 0 58 16 173
2014 First official language - English 23 28 13 18 13 4 0 53 32 508
2014 First official language - French 19 29 21 17 8 6 0 50 27 163
2011 First official language - English 15 33 18 18 12 5 0 50 31 476
2011 First official language - French 17 35 21 16 6 5 1 55 23 143
2008 First official language - English 15 31 13 20 15 5 1 49 37 416
2008 First official language - French 19 23 21 22 10 5 1 44 34 110

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 25 14 20 21 1 0 44 42 474
2018 First official language - French 22 38 19 12 7 2 0 61 19 174
2017 First official language - English 19 27 11 22 19 3 0 48 42 508
2017 First official language - French 17 39 22 14 4 2 0 58 19 172
2014 First official language - English 19 29 14 19 16 3 0 49 37 510
2014 First official language - French 16 36 28 11 7 2 0 53 18 162
2011 First official language - English 15 34 15 18 14 4 0 51 33 474
2011 First official language - French 21 30 18 18 7 5 1 54 27 144
2008 First official language - English 18 33 12 20 14 3 0 52 35 416
2008 First official language - French 21 32 16 23 7 1 0 53 30 110
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 37 20 12 8 0 0 60 20 474
2018 First official language - French 23 48 18 6 2 3 0 73 9 174
2017 First official language - English 25 34 20 12 8 1 1 59 20 508
2017 First official language - French 25 46 20 5 2 1 0 72 7 172
2014 First official language - English 26 38 18 8 7 3 0 67 15 510
2014 First official language - French 26 42 20 8 3 2 0 68 11 163
2011 First official language - English 20 38 22 11 5 3 0 60 17 476
2011 First official language - French 29 40 16 8 2 4 1 73 10 144

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 33 10 9 8 1 0 72 17 472
2018 First official language - French 33 37 15 9 2 3 1 73 11 173
2017 First official language - English 42 31 9 9 6 2 1 76 15 508
2017 First official language - French 41 36 15 5 2 2 0 79 6 173
2014 First official language - English 52 29 7 7 3 2 0 83 10 510
2014 First official language - French 41 39 9 6 1 2 1 82 8 163
2011 First official language - English 46 30 9 7 5 3 1 79 12 474
2011 First official language - French 42 36 6 8 4 1 3 81 13 144
2008 First official language - English 39 35 10 8 4 3 0 77 13 416
2008 First official language - French 26 39 8 17 6 5 0 68 23 109

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 32 20 9 8 0 0 62 17 473
2018 First official language - French 34 39 20 4 2 2 0 74 5 174

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 20 15 18 23 7 2 39 45 471
2018 First official language - French 17 25 16 16 12 12 1 49 33 171
2017 First official language - English 14 19 13 18 21 13 2 38 46 509
2017 First official language - French 18 21 17 16 11 13 5 47 32 173
2014 First official language - English 17 20 12 19 20 9 1 42 44 510
2014 First official language - French 14 21 20 17 12 11 5 41 34 163
2011 First official language - English 15 17 21 15 19 11 3 37 39 476
2011 First official language - French 16 19 18 11 11 18 6 47 29 144

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 22 16 23 20 2 0 40 44 476
2018 First official language - French 24 36 20 10 8 1 0 61 18 174
2017 First official language - English 19 26 13 18 22 3 0 46 41 512
2017 First official language - French 23 41 15 12 5 2 0 66 18 172
2014 First official language - English 19 29 14 18 17 3 0 49 36 510
2014 First official language - French 14 41 18 17 7 2 0 57 25 162
2011 First official language - English 19 30 15 18 16 1 1 50 34 477
2011 First official language - French 37 28 14 10 6 2 2 67 18 142
2008 First official language - English 13 36 15 18 17 1 0 50 35 415
2008 First official language - French 17 37 25 8 10 2 0 56 19 110

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 20 10 19 33 1 2 36 54 474
2018 First official language - French 13 22 18 20 20 4 4 37 44 174
2017 First official language - English 17 20 11 17 31 3 2 38 51 512
2017 First official language - French 16 32 17 9 21 2 4 50 32 173
2014 First official language - English 16 18 13 18 29 3 3 36 50 509
2014 First official language - French 9 22 18 17 26 1 7 34 47 162
2011 First official language - English 11 28 11 20 27 1 2 40 48 474
2011 First official language - French 20 21 20 13 21 2 3 43 36 144
2008 First official language - English 12 28 13 20 24 2 1 41 46 415
2008 First official language - French 10 20 21 24 19 5 2 32 46 110

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 32 21 14 12 3 0 52 27 474
2018 First official language - French 22 37 22 12 3 4 1 62 15 172
2017 First official language - English 20 32 18 13 13 4 0 54 27 512
2017 First official language - French 19 36 26 8 5 4 1 58 14 172

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 32 16 6 7 5 0 68 15 473
2018 First official language - French 33 38 17 6 2 5 0 74 8 174
2017 First official language - English 34 27 18 6 8 7 0 66 14 512
2017 First official language - French 30 42 15 3 4 6 1 77 7 173
2014 First official language - English 40 30 17 4 3 4 1 74 8 510
2014 First official language - French 37 34 16 5 1 7 0 77 7 162

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 33 14 9 8 2 0 68 18 471
2018 First official language - French 36 46 11 3 2 3 0 84 5 174
2017 First official language - English 34 36 12 11 6 2 0 71 17 512
2017 First official language - French 30 49 14 3 2 3 0 81 5 173
2014 First official language - English 39 35 13 6 5 2 0 75 11 510
2014 First official language - French 38 37 14 6 2 3 0 77 8 163
2011 First official language - English 32 37 14 7 6 3 0 71 14 477
2011 First official language - French 34 38 13 6 4 3 1 76 11 143

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 35 8 8 7 0 0 77 15 472
2018 First official language - French 51 39 7 2 2 0 0 89 4 174
2017 First official language - English 45 33 7 7 8 0 0 78 15 511
2017 First official language - French 46 43 7 2 1 0 0 89 4 173
2014 First official language - English 49 32 7 6 7 0 0 81 12 509
2014 First official language - French 48 41 5 3 3 0 0 89 5 162
2011 First official language - English 43 37 10 6 5 0 0 79 11 475
2011 First official language - French 43 42 5 6 3 1 1 86 9 142
2008 First official language - English 40 36 9 8 7 0 0 76 15 417
2008 First official language - French 30 39 12 11 7 1 0 70 18 110

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 34 17 10 11 0 0 62 21 474
2018 First official language - French 37 37 11 10 5 1 0 74 15 172
2017 First official language - English 32 31 15 10 11 1 0 63 21 512
2017 First official language - French 38 39 14 6 2 1 0 78 8 172
2014 First official language - English 30 36 12 15 7 0 0 66 22 509
2014 First official language - French 39 32 14 8 5 1 0 73 13 161
2011 First official language - English 30 39 13 11 7 1 0 69 18 475
2011 First official language - French 39 31 18 6 6 0 1 70 12 144

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 35 14 12 10 0 0 63 23 470
2018 First official language - French 38 37 10 9 6 0 0 75 15 173
2017 First official language - English 33 32 12 11 11 1 0 66 22 512
2017 First official language - French 37 39 16 5 3 1 0 77 8 172
2014 First official language - English 32 35 12 14 8 0 0 67 22 509
2014 First official language - French 37 33 15 8 7 0 0 70 15 162
2011 First official language - English 29 40 12 13 6 1 0 69 19 475
2011 First official language - French 34 39 14 7 6 1 1 73 12 144
2008 First official language - English 26 41 12 14 8 0 0 67 22 417
2008 First official language - French 25 39 17 14 6 0 1 64 19 109

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 25 17 14 11 2 1 56 26 474
2018 First official language - French 31 34 10 15 7 3 0 67 22 174
2017 First official language - English 32 24 15 11 12 4 1 60 24 511
2017 First official language - French 36 26 18 8 5 7 0 66 14 172
2014 First official language - English 37 23 12 13 10 5 1 63 24 510
2014 First official language - French 37 28 17 8 8 1 1 67 16 162
2011 First official language - English 33 29 15 10 9 4 1 65 20 475
2011 First official language - French 37 27 10 8 9 7 2 70 19 144
2008 First official language - English 32 29 12 12 6 8 2 67 20 417
2008 First official language - French 25 31 18 10 7 7 1 61 19 110
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 17 38 45 475
2018 First official language - French 22 43 35 173
2017 First official language - English 19 47 34 512
2017 First official language - French 18 47 35 172
2014 First official language - English 17 50 33 509
2014 First official language - French 22 47 31 162
2011 First official language - English 17 48 35 477
2011 First official language - French 20 55 25 144

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 13 7 49 20 2 9 84
2018 First official language - French 11 14 59 14 0 2 38
2017 First official language - English 9 9 37 26 7 12 99
2017 First official language - French 9 17 45 14 0 16 32
2014 First official language - English 15 8 32 30 9999 16 87
2014 First official language - French 15 12 58 13 9999 2 38
2011 First official language - English 16 18 26 30 9999 9 82
2011 First official language - French 24 20 46 11 9999 0 30
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 18 82 474
2018 First official language - French 10 90 173

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 66 85
2018 First official language - French 48 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 52 85
2018 First official language - French 47 17

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 85
2018 First official language - French 0 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 85
2018 First official language - French 35 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 85
2018 First official language - French 30 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 48 85
2018 First official language - French 41 17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 23 85
2018 First official language - French 48 17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 59 85
2018 First official language - French 53 17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 40 85
2018 First official language - French 35 17

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 85
2018 First official language - French 0 17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 43 85
2018 First official language - French 35 17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 48 85
2018 First official language - French 53 17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 85
2018 First official language - French 47 17

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 85
2018 First official language - French 0 17

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 85
2018 First official language - French 0 17

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 80
2018 First official language - French 29 17

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 80
2018 First official language - French 36 17

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 80
2018 First official language - French 30 17

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 80
2018 First official language - French 0 17

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 71 80
2018 First official language - French 48 17

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 18 18 13 14 20 4 41 35 472
2018 First official language - French 14 16 20 5 9 30 6 48 21 169
2017 First official language - English 13 16 18 11 13 22 8 41 34 512
2017 First official language - French 15 18 15 6 4 33 9 58 17 173
2014 First official language - English 13 15 20 10 10 28 5 41 30 510
2014 First official language - French 10 18 21 5 6 34 5 47 18 162

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 24 20 12 9 7 0 56 23 474
2018 First official language - French 30 37 11 9 2 9 1 74 13 171
2017 First official language - English 26 33 18 7 8 7 1 64 16 512
2017 First official language - French 26 39 15 6 2 11 2 74 9 173
2014 First official language - English 23 23 22 10 8 14 0 54 21 510
2014 First official language - French 21 31 19 3 5 18 3 66 10 161
2011 First official language - English 30 30 18 7 6 9 1 66 14 475
2011 First official language - French 33 28 12 8 4 12 2 71 14 144
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 11 89 475
2018 First official language - French 4 96 171

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 14 23 6 10 26 5 45 23 472
2018 First official language - French 13 18 21 2 1 35 8 56 6 173
2017 First official language - English 14 12 21 4 7 32 9 44 19 511
2017 First official language - French 14 20 17 2 2 38 8 63 6 172
2014 First official language - English 14 12 24 3 4 37 6 45 14 510
2014 First official language - French 8 18 21 3 2 40 6 50 11 162

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 25 20 7 8 9 0 62 16 474
2018 First official language - French 30 36 16 1 1 14 2 78 3 173
2017 First official language - English 28 29 19 5 7 11 2 66 13 507
2017 First official language - French 29 33 17 1 1 16 2 77 2 173
2014 First official language - English 31 23 19 4 4 18 1 67 10 510
2014 First official language - French 19 35 17 3 3 21 3 70 8 161
2011 First official language - English 36 30 16 3 3 12 0 75 7 473
2011 First official language - French 36 38 5 3 1 17 1 89 5 144
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 24 22 17 21 0 1 40 39 476
2018 First official language - French 21 21 21 18 15 0 3 44 35 174
2017 First official language - English 21 25 21 17 15 0 1 46 33 510
2017 First official language - French 19 20 19 17 19 1 6 42 38 172

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 17 29 18 26 0 0 27 44 476
2018 First official language - French 13 21 36 16 12 0 1 35 28 174
2017 First official language - English 9 20 27 24 20 0 0 30 44 511
2017 First official language - French 10 24 30 21 13 0 2 35 35 173

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 34 24 12 7 0 2 56 19 472
2018 First official language - French 17 39 30 7 4 1 3 58 11 174
2017 First official language - English 25 33 21 10 8 1 3 60 18 507
2017 First official language - French 19 28 32 13 5 0 3 48 19 172

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 16 19 20 30 0 1 30 51 474
2018 First official language - French 14 32 26 12 13 1 2 47 26 173
2017 First official language - English 14 21 24 16 23 0 1 36 40 509
2017 First official language - French 12 28 24 19 12 1 3 42 33 173

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 20 19 12 17 0 5 50 31 470
2018 First official language - French 36 23 22 4 9 0 6 62 14 174
2017 First official language - English 26 22 20 12 13 1 6 52 26 510
2017 First official language - French 25 28 13 11 11 1 11 60 25 173

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 23 26 15 18 0 1 40 34 474
2018 First official language - French 29 26 22 13 8 1 0 56 21 174
2017 First official language - English 20 25 24 17 13 0 0 45 31 508
2017 First official language - French 24 32 27 10 7 1 1 56 17 172

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 30 21 13 7 1 1 58 21 473
2018 First official language - French 33 29 20 14 4 1 1 62 18 173
2017 First official language - English 27 30 22 12 8 0 1 58 20 508
2017 First official language - French 35 28 19 9 3 1 5 67 13 171

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 31 20 10 5 0 1 64 16 471
2018 First official language - French 33 40 18 4 2 1 1 75 6 172
2017 First official language - English 37 31 16 9 6 0 1 69 15 508
2017 First official language - French 33 38 19 6 1 2 2 74 7 172

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 30 19 9 5 0 1 67 14 472
2018 First official language - French 43 32 17 4 2 0 2 77 6 171
2017 First official language - English 41 31 13 7 7 0 1 73 14 508
2017 First official language - French 40 32 15 7 2 1 3 74 10 171

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 31 21 8 6 1 1 64 14 469
2018 First official language - French 34 23 27 9 3 1 3 59 13 172
2017 First official language - English 34 34 19 8 4 1 1 69 12 507
2017 First official language - French 30 34 18 12 4 0 1 65 17 172

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 23 17 5 5 1 1 72 11 472
2018 First official language - French 57 25 9 4 3 1 2 84 7 170
2017 First official language - English 52 25 11 7 4 0 1 78 11 510
2017 First official language - French 58 21 14 5 1 0 2 80 6 173

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 66 14 8 2 3 1 5 86 6 471
2018 First official language - French 73 14 5 2 1 1 6 92 3 173

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 62 14 8 7 4 0 3 79 12 471
2018 First official language - French 76 11 2 5 3 1 2 89 9 173
2017 First official language - English 66 14 6 5 5 1 2 83 11 511
2017 First official language - French 77 10 6 3 1 0 4 90 4 173

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 38 15 6 4 0 0 75 10 474
2018 First official language - French 50 30 11 5 1 0 2 82 7 173
2017 First official language - English 44 31 16 5 3 0 1 75 9 510
2017 First official language - French 50 27 12 6 2 0 3 79 9 171

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 23 15 7 7 0 1 71 14 470
2018 First official language - French 59 19 9 4 7 0 3 80 11 173
2017 First official language - English 54 21 10 6 7 1 1 76 13 512
2017 First official language - French 68 14 4 6 3 1 4 86 10 173

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 16 8 4 1 0 23 83 7 468
2018 First official language - French 52 13 6 2 1 0 26 88 4 172
2017 First official language - English 51 14 8 2 1 0 23 85 5 509
2017 First official language - French 57 10 6 1 1 0 25 89 3 173

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 25 14 5 0 0 5 80 6 469
2018 First official language - French 60 19 12 3 1 1 5 83 4 172
2017 First official language - English 55 26 10 3 1 1 4 85 4 507
2017 First official language - French 66 16 5 4 1 0 7 89 5 172

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 70 16 4 3 3 0 3 89 7 472
2018 First official language - French 68 13 7 3 4 0 6 86 7 172
2017 First official language - English 74 13 5 1 2 1 3 91 4 510
2017 First official language - French 76 11 5 1 2 0 5 92 3 173

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 30 15 3 3 0 1 79 6 470
2018 First official language - French 54 24 13 3 3 1 2 80 6 173
2017 First official language - English 51 30 12 3 2 0 2 83 5 509
2017 First official language - French 47 30 12 5 2 0 3 80 7 173

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 6 23 37 21 12 0 0 30 33 475
2018 First official language - French 10 29 43 13 5 0 0 39 18 174
2017 First official language - English 7 18 41 20 12 1 1 26 32 511
2017 First official language - French 6 29 41 16 7 1 0 36 23 173

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 27 36 15 4 0 0 19 45 467
2018 First official language - French 5 18 41 24 11 0 1 36 23 172
2017 First official language - English 11 25 43 14 6 0 1 20 37 508
2017 First official language - French 7 18 41 22 11 0 0 34 25 171

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 40 17 11 7 1 0 65 18 473
2018 First official language - French 27 48 13 7 2 3 0 77 9 174
2017 First official language - English 17 38 16 14 11 4 0 57 26 511
2017 First official language - French 17 42 18 12 4 6 1 63 18 172

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 26 21 19 15 1 0 44 35 473
2018 First official language - French 22 42 17 12 5 2 1 66 17 172
2017 First official language - English 13 33 18 18 16 3 0 47 35 512
2017 First official language - French 19 44 16 14 6 1 0 64 20 172
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 22 19 11 14 3 0 31 69 474
2018 First official language - French 30 19 24 14 11 2 0 31 69 173
2017 First official language - English 31 19 21 10 14 5 1 33 67 511
2017 First official language - French 29 25 13 15 18 1 0 29 71 173

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 318
2018 First official language - French 16 118
2017 First official language - English 24 324
2017 First official language - French 24 119

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 318
2018 First official language - French 38 118
2017 First official language - English 39 324
2017 First official language - French 38 119

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 318
2018 First official language - French 25 118
2017 First official language - English 11 324
2017 First official language - French 19 119

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 318
2018 First official language - French 25 118
2017 First official language - English 21 324
2017 First official language - French 27 119

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 318
2018 First official language - French 9 118
2017 First official language - English 8 324
2017 First official language - French 7 119

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 318
2018 First official language - French 32 118

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 318
2018 First official language - French 47 118
2017 First official language - English 56 324
2017 First official language - French 48 119

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 2 45 20 13 4 16 296
2018 First official language - French 4 40 19 13 10 14 110
2017 First official language - English 8 42 24 9 5 13 317
2017 First official language - French 7 51 16 11 5 10 117

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 34 66 317
2018 First official language - French 32 68 117

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 19 17 19 27 1 7 31 50 316
2018 First official language - French 12 25 22 11 16 2 14 43 31 118
2017 First official language - English 12 22 14 17 27 2 6 37 48 323
2017 First official language - French 10 22 14 21 14 2 16 39 43 118

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 2 7 13 14 57 1 6 9 77 317
2018 First official language - French 5 7 16 22 41 1 8 13 69 117
2017 First official language - English 1 10 10 13 58 1 7 12 77 323
2017 First official language - French 2 7 12 16 47 1 14 11 75 120

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 13 15 8 10 1 9 64 20 473
2018 First official language - French 51 11 13 6 7 2 10 70 15 174
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