2018 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 76. Are you currently a shift worker

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 68 32 0 0 0 0 0 100 0 10
2018 Non-shift worker 23 44 8 16 8 0 1 68 24 650
2017 Shift worker 31 43 20 0 6 0 0 75 6 16
2017 Non-shift worker 26 38 9 16 9 0 1 65 25 667
2014 Shift worker 22 44 14 9 10 0 0 67 19 22
2014 Non-shift worker 26 38 11 17 9 0 0 64 26 651
2011 Shift worker 47 46 0 6 0 0 0 94 6 19
2011 Non-shift worker 28 44 11 11 5 0 1 72 17 600

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 49 0 0 0 0 0 100 0 10
2018 Non-shift worker 48 36 9 5 2 0 0 84 7 649
2017 Shift worker 44 43 13 0 0 0 0 87 0 16
2017 Non-shift worker 52 33 8 6 2 0 0 85 7 667
2014 Shift worker 26 50 20 5 0 0 0 76 5 21
2014 Non-shift worker 51 34 8 5 2 0 0 85 7 650
2011 Shift worker 56 44 0 0 0 0 0 100 0 18
2011 Non-shift worker 52 34 8 4 2 0 0 86 6 601

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 53 0 0 0 0 0 100 0 10
2018 Non-shift worker 53 34 5 4 3 0 0 87 7 647
2017 Shift worker 44 44 12 0 0 0 0 88 0 16
2017 Non-shift worker 58 29 5 5 2 0 0 87 7 667
2014 Shift worker 34 45 17 3 0 0 0 80 3 22
2014 Non-shift worker 56 32 5 3 3 0 0 89 6 651
2011 Shift worker 48 47 5 0 0 0 0 95 0 19
2011 Non-shift worker 56 34 4 5 1 0 0 90 6 600

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 57 32 0 0 0 11 0 100 0 10
2018 Non-shift worker 38 41 10 8 4 0 0 79 12 649
2017 Shift worker 19 75 6 0 0 0 0 94 0 16
2017 Non-shift worker 40 42 9 7 3 0 0 82 9 668
2014 Shift worker 44 28 7 17 5 0 0 71 22 22
2014 Non-shift worker 42 40 8 7 3 0 0 82 9 651
2011 Shift worker 47 47 5 0 0 0 0 95 0 19
2011 Non-shift worker 41 41 8 6 3 0 0 82 9 598

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 37 31 11 0 10 11 0 76 12 10
2018 Non-shift worker 24 34 14 14 13 0 0 58 27 647
2017 Shift worker 23 57 13 7 0 0 0 80 7 16
2017 Non-shift worker 25 32 15 13 14 0 1 58 27 668
2014 Shift worker 18 27 28 14 13 0 0 45 28 22
2014 Non-shift worker 22 37 14 13 13 0 0 59 27 651
2011 Shift worker 15 63 12 11 0 0 0 78 11 19
2011 Non-shift worker 20 40 14 15 10 1 0 60 26 601

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 41 27 21 0 11 0 0 68 11 10
2018 Non-shift worker 32 41 10 10 6 0 0 74 16 647
2017 Shift worker 31 42 20 7 0 0 0 73 7 16
2017 Non-shift worker 33 40 11 10 5 0 0 74 15 666

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 20 21 10 0 0 0 68 10 10
2018 Non-shift worker 47 35 9 4 3 1 0 84 7 648
2017 Shift worker 49 30 14 7 0 0 0 79 7 16
2017 Non-shift worker 47 35 9 5 3 0 0 82 8 666
2014 Shift worker 27 55 9 0 8 0 0 82 8 22
2014 Non-shift worker 43 38 10 6 3 1 0 82 8 651
2011 Shift worker 26 50 18 6 0 0 0 76 6 18
2011 Non-shift worker 38 43 10 5 3 1 0 81 8 600

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 21 21 0 10 0 0 68 10 10
2018 Non-shift worker 30 34 12 13 11 0 0 65 24 649
2017 Shift worker 12 67 0 21 0 0 0 79 21 16
2017 Non-shift worker 29 37 12 10 12 0 0 66 22 667

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 79 21 0 0 0 0 0 100 0 10
2018 Non-shift worker 54 35 7 2 1 0 0 90 3 645
2017 Shift worker 49 51 0 0 0 0 0 100 0 16
2017 Non-shift worker 59 32 6 2 1 0 0 91 3 664
2014 Shift worker 64 14 13 9 0 0 0 78 9 22
2014 Non-shift worker 71 24 4 1 1 0 0 94 2 651
2011 Shift worker 62 38 0 0 0 0 0 100 0 19
2011 Non-shift worker 70 24 5 1 0 0 0 94 1 601

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 58 21 21 0 0 0 0 79 0 10
2018 Non-shift worker 30 33 17 12 8 0 1 63 20 645
2017 Shift worker 42 25 33 0 0 0 0 67 0 16
2017 Non-shift worker 31 33 17 10 8 0 0 64 19 665
2014 Shift worker 8 36 18 24 14 0 0 44 38 22
2014 Non-shift worker 30 37 12 12 9 0 0 66 21 648

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 58 10 11 11 10 0 0 68 21 10
2018 Non-shift worker 25 36 14 13 12 0 0 61 25 649
2017 Shift worker 29 51 13 7 0 0 0 80 7 16
2017 Non-shift worker 27 39 12 12 10 0 0 66 22 664
2014 Shift worker 13 46 22 9 5 0 5 62 15 22
2014 Non-shift worker 28 38 12 12 9 0 0 67 21 650
2011 Shift worker 31 59 10 0 0 0 0 90 0 19
2011 Non-shift worker 31 44 11 10 3 1 0 75 13 600

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 79 10 11 0 0 0 0 89 0 10
2018 Non-shift worker 41 39 11 5 4 0 0 80 9 647
2017 Shift worker 50 50 0 0 0 0 0 100 0 16
2017 Non-shift worker 44 40 8 5 3 0 0 84 7 662
2014 Shift worker 14 64 8 5 9 0 0 78 14 22
2014 Non-shift worker 48 36 8 5 2 0 0 84 8 651
2011 Shift worker 52 43 5 0 0 0 0 95 0 19
2011 Non-shift worker 46 39 8 5 1 0 0 86 6 599

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 20 41 11 11 11 0 7 65 23 10
2018 Non-shift worker 23 30 21 11 14 0 0 54 26 650
2017 Shift worker 43 44 6 7 0 0 0 87 7 16
2017 Non-shift worker 21 34 20 13 10 0 1 56 23 668
2014 Shift worker 22 37 17 15 9 0 0 58 24 22
2014 Non-shift worker 25 32 19 13 11 0 1 57 24 651
2011 Shift worker 15 53 21 6 5 0 0 68 12 19
2011 Non-shift worker 21 32 25 12 10 0 1 53 22 601

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 10 20 21 32 16 0 0 48 30 10
2018 Non-shift worker 6 17 28 30 16 1 2 48 23 647
2017 Shift worker 0 0 61 32 0 7 0 34 0 16
2017 Non-shift worker 6 16 26 29 19 2 3 51 22 664
2014 Shift worker 9 30 34 18 10 0 0 27 39 22
2014 Non-shift worker 7 16 31 25 15 1 4 43 25 648
2011 Shift worker 0 15 25 39 16 0 5 58 15 19
2011 Non-shift worker 6 14 33 24 16 2 5 42 22 599

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 10 0 20 32 38 0 0 70 10 10
2018 Non-shift worker 8 18 25 27 17 2 2 46 28 647
2017 Shift worker 0 7 36 20 25 13 0 51 8 16
2017 Non-shift worker 6 12 23 27 25 3 4 56 19 664
2014 Shift worker 10 34 14 27 10 0 5 39 46 22
2014 Non-shift worker 8 12 24 29 21 2 4 53 21 649
2011 Shift worker 0 5 16 22 42 0 15 75 6 19
2011 Non-shift worker 4 12 24 29 23 2 6 56 18 599

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 10 32 32 9 16 0 0 25 42 10
2018 Non-shift worker 10 15 31 24 16 2 3 42 26 646
2017 Shift worker 14 19 47 20 0 0 0 20 33 16
2017 Non-shift worker 8 16 29 24 16 3 4 43 25 665
2014 Shift worker 33 24 29 0 5 0 9 5 63 22
2014 Non-shift worker 14 19 28 21 14 0 4 36 35 648
2011 Shift worker 21 21 28 25 5 0 0 30 42 19
2011 Non-shift worker 8 18 28 24 16 1 5 43 27 595

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 10 0 43 30 16 0 0 47 10 10
2018 Non-shift worker 4 10 31 37 15 0 3 53 15 643
2017 Shift worker 0 0 37 51 12 0 0 63 0 16
2017 Non-shift worker 4 12 28 33 20 1 3 55 17 660
2014 Shift worker 5 22 28 30 10 0 5 42 28 22
2014 Non-shift worker 3 11 29 37 17 0 3 56 14 648
2011 Shift worker 5 20 32 33 9 0 0 42 26 19
2011 Non-shift worker 3 11 31 35 15 1 4 53 15 594

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 10 20 21 21 16 10 0 42 34 10
2018 Non-shift worker 24 24 27 13 9 1 2 23 49 645
2017 Shift worker 0 19 43 27 6 0 6 35 20 16
2017 Non-shift worker 15 21 27 20 11 2 4 33 38 664
2014 Shift worker 19 21 37 13 5 5 0 18 42 22
2014 Non-shift worker 16 23 29 17 11 1 2 29 41 648
2011 Shift worker 5 15 39 26 14 0 0 41 20 19
2011 Non-shift worker 13 22 28 20 11 1 4 33 38 598

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 10 9 11 31 39 0 0 70 20 10
2018 Non-shift worker 16 19 25 22 15 1 2 38 36 646
2017 Shift worker 0 19 36 28 6 6 6 38 21 16
2017 Non-shift worker 10 14 27 24 15 4 5 44 27 664
2014 Shift worker 14 23 22 24 7 5 5 33 42 22
2014 Non-shift worker 10 13 22 30 19 2 5 52 24 645
2011 Shift worker 0 21 23 35 11 0 10 51 23 18
2011 Non-shift worker 6 15 25 30 15 2 7 50 23 599

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 10 21 11 38 9 10 0 52 36 10
2018 Non-shift worker 11 19 32 20 13 2 3 35 32 645
2017 Shift worker 7 19 37 26 0 12 0 29 29 16
2017 Non-shift worker 8 17 36 18 13 3 4 33 28 665
2014 Shift worker 19 22 37 13 0 5 5 14 45 22
2014 Non-shift worker 15 20 31 19 11 1 3 31 37 648
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 16 20 43 11 0 11 0 40 12 10
2018 Non-shift worker 17 29 18 16 14 6 2 49 32 647
2017 Shift worker 31 31 11 20 7 0 0 62 27 16
2017 Non-shift worker 20 25 15 16 15 4 4 50 34 667
2014 Shift worker 15 36 23 16 5 5 0 54 22 22
2014 Non-shift worker 23 28 13 15 15 3 2 55 31 649

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 36 43 0 21 0 0 0 79 21 10
2018 Non-shift worker 31 31 8 15 14 1 0 62 30 647
2017 Shift worker 43 37 6 7 7 0 0 80 14 16
2017 Non-shift worker 33 28 11 14 13 1 0 63 27 668
2014 Shift worker 28 33 17 9 8 5 0 64 19 22
2014 Non-shift worker 32 31 9 12 14 1 0 64 27 650

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 7 9 42 32 0 11 0 18 35 10
2018 Non-shift worker 10 20 16 19 22 11 2 34 48 644
2017 Shift worker 12 26 18 20 14 11 0 42 38 16
2017 Non-shift worker 9 16 14 20 21 19 1 31 51 668
2014 Shift worker 0 17 33 18 10 22 0 22 35 22
2014 Non-shift worker 8 18 17 21 19 16 2 31 48 651

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 68 21 11 0 0 0 0 89 0 10
2018 Non-shift worker 38 36 9 10 6 0 0 74 16 645
2017 Shift worker 49 31 13 0 7 0 0 80 7 16
2017 Non-shift worker 37 37 8 10 7 1 0 75 17 667
2014 Shift worker 27 60 10 0 3 0 0 87 3 22
2014 Non-shift worker 36 38 8 12 5 0 0 74 18 651

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 42 11 0 0 0 0 89 0 10
2018 Non-shift worker 36 40 11 8 5 1 0 76 13 646
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 21 21 0 11 0 0 68 11 10
2018 Non-shift worker 36 33 13 12 7 0 0 68 19 650
2017 Shift worker 25 50 12 7 7 0 0 74 14 16
2017 Non-shift worker 33 34 11 10 10 0 1 68 20 664
2014 Shift worker 26 32 33 9 0 0 0 58 9 22
2014 Non-shift worker 38 32 10 10 9 1 0 71 19 651
2011 Shift worker 27 46 22 5 0 0 0 73 5 19
2011 Non-shift worker 27 42 12 13 6 0 0 70 18 598

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 57 32 0 0 11 0 0 89 11 10
2018 Non-shift worker 45 29 12 6 5 2 0 76 12 648
2017 Shift worker 38 30 13 13 7 0 0 67 20 16
2017 Non-shift worker 46 27 11 6 8 2 1 75 14 667
2014 Shift worker 16 56 5 14 9 0 0 72 23 22
2014 Non-shift worker 49 24 8 9 6 2 1 75 16 651
2011 Shift worker 42 37 16 5 0 0 0 78 5 19
2011 Non-shift worker 39 32 13 9 5 2 0 72 14 598

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 36 53 0 0 11 0 0 89 11 10
2018 Non-shift worker 42 28 12 11 6 1 1 70 18 648
2017 Shift worker 50 30 6 7 7 0 0 80 14 16
2017 Non-shift worker 39 30 11 10 8 1 1 70 19 666
2014 Shift worker 11 56 14 9 9 0 0 67 19 22
2014 Non-shift worker 40 29 10 11 9 1 1 70 20 650
2011 Shift worker 36 42 16 5 0 0 0 78 5 19
2011 Non-shift worker 34 34 12 12 7 0 1 69 19 599

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 68 21 0 0 11 0 0 89 11 10
2018 Non-shift worker 54 26 9 4 5 2 0 81 9 645
2017 Shift worker 63 17 13 0 7 0 0 80 7 16
2017 Non-shift worker 53 23 9 5 6 2 1 78 12 668

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 58 21 10 0 11 0 0 79 11 10
2018 Non-shift worker 48 27 11 7 7 0 0 75 14 647
2017 Shift worker 57 23 6 7 7 0 0 80 14 16
2017 Non-shift worker 48 24 11 7 9 0 0 73 16 667
2014 Shift worker 21 51 18 5 5 0 0 72 9 22
2014 Non-shift worker 50 27 9 7 6 0 0 77 14 651
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Non-shift worker 32 37 16 7 1 0 7 74 8 111
2017 Non-shift worker 37 23 11 10 7 4 8 68 19 105
2014 Non-shift worker 23 43 5 8 7 4 11 77 17 103

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 68 0 32 0 0 0 0 68 0 10
2018 Non-shift worker 38 27 15 7 7 4 0 69 16 649
2017 Shift worker 49 37 7 7 0 0 0 86 7 16
2017 Non-shift worker 39 30 13 7 7 4 0 73 14 668
2014 Shift worker 20 42 29 5 0 5 0 65 5 22
2014 Non-shift worker 41 28 13 8 6 4 0 72 14 651
2011 Shift worker 26 38 16 9 0 10 0 71 11 19
2011 Non-shift worker 38 29 16 7 6 4 1 70 14 599

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 58 21 11 10 0 0 0 79 10 10
2018 Non-shift worker 30 32 14 12 12 1 0 62 23 645
2017 Shift worker 38 29 26 7 0 0 0 67 7 16
2017 Non-shift worker 34 30 12 12 11 1 0 64 24 667
2014 Shift worker 21 37 22 14 5 0 0 58 19 22
2014 Non-shift worker 32 31 13 13 10 1 0 64 23 651
2011 Shift worker 27 43 10 11 0 9 0 76 12 19
2011 Non-shift worker 27 34 14 11 11 2 0 63 22 597

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 29 49 11 0 10 0 0 79 10 10
2018 Non-shift worker 22 28 17 15 14 3 0 52 30 645
2017 Shift worker 18 43 27 13 0 0 0 61 13 16
2017 Non-shift worker 23 29 16 14 13 5 0 54 29 667
2014 Shift worker 7 33 14 24 13 5 5 43 41 22
2014 Non-shift worker 22 28 15 18 12 5 0 53 31 649
2011 Shift worker 16 43 16 11 0 15 0 69 13 19
2011 Non-shift worker 15 33 19 17 11 5 0 51 29 599

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 21 11 0 10 10 0 76 12 10
2018 Non-shift worker 18 29 16 18 17 1 0 48 36 649
2017 Shift worker 31 36 20 7 7 0 0 67 14 16
2017 Non-shift worker 18 30 13 20 15 3 0 50 36 663
2014 Shift worker 12 28 22 24 5 9 0 44 32 22
2014 Non-shift worker 18 31 17 17 14 3 0 50 33 650
2011 Shift worker 21 42 22 10 0 5 0 66 11 19
2011 Non-shift worker 17 33 15 19 13 4 0 52 32 598
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 30 11 0 0 10 0 88 0 10
2018 Non-shift worker 22 41 20 10 6 1 0 63 17 649
2017 Shift worker 36 43 14 7 0 0 0 79 7 16
2017 Non-shift worker 24 37 20 10 7 1 0 62 18 663
2014 Shift worker 16 36 23 20 0 5 0 55 21 22
2014 Non-shift worker 27 39 18 8 6 3 0 67 14 651
2011 Shift worker 42 43 5 10 0 0 0 85 10 19
2011 Non-shift worker 22 39 21 10 5 3 0 62 16 600

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 21 10 11 0 9 0 77 12 10
2018 Non-shift worker 37 35 11 9 7 2 1 73 16 646
2017 Shift worker 61 25 0 14 0 0 0 86 14 16
2017 Non-shift worker 42 32 11 7 5 2 1 76 13 664
2014 Shift worker 32 49 14 5 0 0 0 81 5 22
2014 Non-shift worker 50 31 7 7 3 2 0 83 10 651
2011 Shift worker 38 47 5 10 0 0 0 85 10 19
2011 Non-shift worker 45 31 8 7 5 3 1 79 12 598

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 38 31 21 0 0 10 0 76 0 10
2018 Non-shift worker 31 34 20 8 6 0 0 66 14 648

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 21 11 11 10 21 0 60 27 10
2018 Non-shift worker 16 21 16 18 20 8 1 41 42 643
2017 Shift worker 18 31 19 13 14 0 6 52 28 16
2017 Non-shift worker 15 19 14 18 19 13 2 40 43 665
2014 Shift worker 10 18 26 24 9 8 5 32 38 22
2014 Non-shift worker 17 21 14 19 18 10 2 42 42 651
2011 Shift worker 10 13 16 16 5 20 20 38 35 19
2011 Non-shift worker 15 18 20 14 17 13 3 39 37 600

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 32 11 0 10 0 0 79 10 10
2018 Non-shift worker 18 26 17 20 17 2 0 45 38 651
2017 Shift worker 24 57 13 6 0 0 0 81 6 16
2017 Non-shift worker 20 29 13 17 18 3 0 51 35 667
2014 Shift worker 14 30 29 14 5 8 0 48 21 22
2014 Non-shift worker 18 32 14 18 15 2 0 51 34 650
2011 Shift worker 52 30 18 0 0 0 0 82 0 19
2011 Non-shift worker 23 30 15 17 14 1 1 53 32 599

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 40 7 21 11 10 10 0 52 24 10
2018 Non-shift worker 13 21 12 19 30 2 3 36 52 649
2017 Shift worker 30 31 20 7 6 0 6 65 14 16
2017 Non-shift worker 16 22 12 15 29 3 2 41 47 668
2014 Shift worker 5 32 22 18 19 5 0 38 38 22
2014 Non-shift worker 14 18 15 18 28 2 4 35 49 649
2011 Shift worker 22 37 15 12 5 0 9 65 18 19
2011 Non-shift worker 13 26 13 19 26 2 2 40 47 598

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 36 21 21 10 0 10 0 64 12 10
2018 Non-shift worker 19 34 21 13 10 3 1 54 24 647
2017 Shift worker 24 44 18 7 7 0 0 68 14 16
2017 Non-shift worker 20 32 20 12 11 4 0 55 24 667

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 68 10 21 0 0 0 0 79 0 10
2018 Non-shift worker 32 34 17 6 6 5 0 69 13 648
2017 Shift worker 36 44 7 0 0 7 6 92 0 16
2017 Non-shift worker 33 30 18 5 7 7 0 68 13 668
2014 Shift worker 26 41 24 9 0 0 0 67 9 22
2014 Non-shift worker 40 31 17 4 3 5 0 75 8 650

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 42 11 0 0 0 0 89 0 10
2018 Non-shift worker 34 37 13 8 6 2 0 72 14 646
2017 Shift worker 43 43 0 7 0 7 0 93 7 16
2017 Non-shift worker 32 39 12 9 5 2 0 73 14 668
2014 Shift worker 22 40 29 9 0 0 0 62 9 22
2014 Non-shift worker 39 35 13 5 5 3 0 76 11 651
2011 Shift worker 30 37 28 5 0 0 0 67 5 19
2011 Non-shift worker 32 38 13 7 6 3 0 73 14 600

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 68 21 11 0 0 0 0 89 0 10
2018 Non-shift worker 44 36 8 6 6 0 0 80 12 647
2017 Shift worker 49 37 14 0 0 0 0 86 0 16
2017 Non-shift worker 45 35 7 6 6 0 0 81 12 667
2014 Shift worker 23 64 9 0 5 0 0 86 5 22
2014 Non-shift worker 50 33 6 5 6 0 0 83 11 649
2011 Shift worker 47 48 0 5 0 0 0 95 5 19
2011 Non-shift worker 43 38 9 6 4 0 0 81 10 597

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 36 43 21 0 0 0 0 79 0 10
2018 Non-shift worker 30 35 15 10 10 0 0 65 20 647
2017 Shift worker 46 26 14 7 0 7 0 77 8 15
2017 Non-shift worker 33 33 15 9 9 1 0 67 18 668
2014 Shift worker 13 31 33 14 9 0 0 44 23 22
2014 Non-shift worker 33 35 12 13 6 1 0 68 20 648
2011 Shift worker 46 32 17 5 0 0 0 78 5 19
2011 Non-shift worker 31 38 14 10 7 0 0 69 17 599

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 42 11 0 0 0 0 89 0 10
2018 Non-shift worker 30 35 13 12 9 0 0 65 21 644
2017 Shift worker 46 32 15 7 0 0 0 78 7 15
2017 Non-shift worker 34 33 13 10 9 1 0 68 19 668
2014 Shift worker 14 29 33 15 9 0 0 44 24 22
2014 Non-shift worker 33 35 12 13 7 0 0 68 20 649
2011 Shift worker 47 31 11 11 0 0 0 78 11 19
2011 Non-shift worker 29 40 12 11 6 1 0 70 18 599

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 36 43 0 21 0 0 0 79 21 10
2018 Non-shift worker 30 27 16 14 10 3 1 59 25 649
2017 Shift worker 46 12 20 7 0 15 0 68 9 15
2017 Non-shift worker 33 25 16 11 10 5 1 61 22 667
2014 Shift worker 22 42 13 9 14 0 0 65 23 22
2014 Non-shift worker 37 24 13 12 9 4 1 64 22 650
2011 Shift worker 35 33 12 5 0 10 5 80 6 19
2011 Non-shift worker 34 28 14 10 9 4 1 65 20 599
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Shift worker 11 51 39 10
2018 Non-shift worker 19 39 42 649
2017 Shift worker 14 69 17 16
2017 Non-shift worker 19 47 35 667
2014 Shift worker 21 47 32 22
2014 Non-shift worker 18 50 32 649
2011 Shift worker 16 68 16 19
2011 Non-shift worker 18 49 33 601
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 16 10 21 11 0 42 0 45 18 10
2018 Non-shift worker 13 17 19 11 13 22 5 42 32 642
2017 Shift worker 31 6 17 7 0 27 12 60 11 16
2017 Non-shift worker 13 17 17 10 11 25 8 44 31 668
2014 Shift worker 9 9 46 5 0 21 9 27 7 22
2014 Non-shift worker 12 16 19 9 10 29 5 43 28 650

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 27 62 0 11 0 0 0 89 11 10
2018 Non-shift worker 27 27 18 11 8 8 1 60 21 646
2017 Shift worker 37 17 27 7 0 6 6 62 8 16
2017 Non-shift worker 26 35 17 6 7 8 1 66 15 668
2014 Shift worker 14 32 37 0 0 17 0 56 0 22
2014 Non-shift worker 23 25 20 8 8 14 1 57 19 649
2011 Shift worker 32 37 16 0 0 15 0 81 0 19
2011 Non-shift worker 31 30 16 7 6 9 1 67 14 599
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Shift worker 0 100 10
2018 Non-shift worker 9 91 647

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 48 58

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 78 58

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 0 58

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 10 58

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 26 58

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 13 58

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 15 58

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 20 58

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 41 58

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 10 58

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 24 58

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 27 58

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 0 58

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 18 58

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 26 58

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 10 58

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 14 58

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 0 58

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 12 58

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 60 58

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 9 55

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 9 55

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 13 55

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 12 55

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 41 55

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 17 55

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 49 55

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 0 55

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 70 55

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Non-shift worker 11 55

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 16 10 32 0 0 42 0 45 0 10
2018 Non-shift worker 16 15 22 5 8 28 6 47 19 646
2017 Shift worker 31 23 12 0 0 34 0 83 0 16
2017 Non-shift worker 13 14 20 4 6 34 9 48 17 666
2014 Shift worker 0 22 43 0 0 31 5 34 0 22
2014 Non-shift worker 13 13 22 4 4 38 6 46 14 650

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 38 52 11 0 0 0 0 89 0 10
2018 Non-shift worker 30 28 19 5 6 10 1 66 13 648
2017 Shift worker 49 11 26 0 0 14 0 70 0 16
2017 Non-shift worker 28 31 18 4 5 12 2 69 10 663
2014 Shift worker 14 50 28 0 0 8 0 69 0 22
2014 Non-shift worker 28 25 18 4 4 19 2 67 10 649
2011 Shift worker 33 44 5 0 0 18 0 94 0 18
2011 Non-shift worker 36 32 14 3 2 13 0 78 7 598
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 0 38 10 31 10 0 11 42 46 10
2018 Non-shift worker 17 22 22 18 19 0 2 40 38 651
2017 Shift worker 30 32 6 13 6 0 14 72 22 16
2017 Non-shift worker 20 23 20 17 16 0 2 45 34 665

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 27 11 32 21 9 0 0 37 30 10
2018 Non-shift worker 11 18 31 17 23 0 1 29 40 651
2017 Shift worker 17 25 25 20 13 0 0 42 33 16
2017 Non-shift worker 9 21 28 23 18 0 1 30 42 667

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 27 54 20 0 0 0 0 80 0 10
2018 Non-shift worker 20 34 26 12 6 0 2 56 18 647
2017 Shift worker 0 57 31 0 6 0 6 61 6 16
2017 Non-shift worker 24 31 24 11 7 1 3 57 19 662

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 21 11 9 10 0 0 70 20 10
2018 Non-shift worker 13 20 21 18 26 0 1 33 45 648
2017 Shift worker 6 39 30 6 13 0 6 48 20 16
2017 Non-shift worker 14 22 24 17 21 1 2 37 39 665

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 36 21 32 0 0 0 10 64 0 10
2018 Non-shift worker 29 20 19 10 15 0 5 52 27 645
2017 Shift worker 17 40 13 0 7 6 18 74 9 16
2017 Non-shift worker 26 23 19 12 13 1 7 53 27 666

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 0 36 53 0 0 10 0 40 0 10
2018 Non-shift worker 21 23 24 15 16 0 1 44 31 649
2017 Shift worker 23 42 21 7 7 0 0 65 14 16
2017 Non-shift worker 21 27 25 16 12 0 0 47 28 663

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 21 11 11 0 0 10 76 12 10
2018 Non-shift worker 27 30 21 13 7 1 1 58 20 647
2017 Shift worker 42 38 20 0 0 0 0 80 0 16
2017 Non-shift worker 29 29 21 11 7 0 2 60 19 662

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 27 41 21 10 0 0 0 68 10 10
2018 Non-shift worker 32 33 20 8 5 0 1 67 13 644
2017 Shift worker 42 38 20 0 0 0 0 80 0 16
2017 Non-shift worker 35 33 17 8 5 1 2 70 13 663

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 18 31 20 10 0 0 21 61 13 10
2018 Non-shift worker 33 28 23 9 5 1 1 63 14 642
2017 Shift worker 29 18 24 21 7 0 0 48 28 16
2017 Non-shift worker 33 34 19 8 4 0 1 68 13 662

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 58 21 10 0 0 0 10 88 0 10
2018 Non-shift worker 50 23 15 5 5 1 1 75 10 643
2017 Shift worker 68 25 0 7 0 0 0 93 7 16
2017 Non-shift worker 53 24 12 6 4 0 1 78 10 666

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 89 11 0 0 0 0 0 100 0 10
2018 Non-shift worker 68 14 7 2 2 1 5 87 5 645

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 89 0 0 11 0 0 0 89 11 10
2018 Non-shift worker 66 13 7 7 4 0 3 82 11 645
2017 Shift worker 73 20 7 0 0 0 0 93 0 16
2017 Non-shift worker 69 13 6 5 4 1 2 84 9 667

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 16 21 32 20 11 0 0 37 30 10
2018 Non-shift worker 7 25 39 19 10 0 0 32 30 650
2017 Shift worker 18 30 25 27 0 0 0 48 27 16
2017 Non-shift worker 7 21 41 19 11 1 1 28 30 667

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 10 11 52 27 0 0 0 27 21 10
2018 Non-shift worker 14 25 37 17 6 0 0 23 40 638
2017 Shift worker 0 14 38 24 23 0 0 48 14 16
2017 Non-shift worker 10 24 43 16 6 0 0 23 34 662

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 36 32 11 11 10 0 0 68 21 10
2018 Non-shift worker 25 42 16 10 5 2 0 68 16 648
2017 Shift worker 25 36 7 14 0 19 0 74 17 16
2017 Non-shift worker 17 39 16 13 10 4 0 58 25 666

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 27 41 11 21 0 0 0 68 21 10
2018 Non-shift worker 18 30 20 17 13 2 0 49 30 646
2017 Shift worker 31 39 0 30 0 0 0 70 30 15
2017 Non-shift worker 14 35 17 17 14 2 0 51 31 668
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 11 48 11 20 10 0 0 11 89 10
2018 Non-shift worker 30 21 21 12 13 2 0 31 69 648
2017 Shift worker 56 20 6 6 13 0 0 56 44 16
2017 Non-shift worker 30 20 19 11 15 4 1 31 69 667

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 59 20 0 0 10 0 11 88 12 10
2018 Non-shift worker 46 12 14 7 9 1 10 66 18 648
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