2018 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 41 8 3 2 1 0 86 6 165
2018 First official language - French 44 39 9 4 1 0 3 85 5 194
2017 First official language - English 45 39 9 5 1 0 1 85 7 206
2017 First official language - French 44 39 11 5 0 0 1 84 5 223
2014 First official language - English 37 42 6 11 4 0 0 79 15 194
2014 First official language - French 41 37 15 3 3 0 0 79 6 228
2011 First official language - English 37 38 10 10 4 0 1 75 14 188
2011 First official language - French 42 41 10 3 2 0 3 85 5 227
2008 First official language - English 23 33 22 14 8 0 0 55 23 119
2008 First official language - French 20 38 20 12 7 2 1 60 19 143

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 44 10 7 2 0 0 82 8 165
2018 First official language - French 44 36 10 7 2 0 0 81 9 194
2017 First official language - English 42 40 7 8 3 0 0 82 11 206
2017 First official language - French 38 40 14 5 3 0 0 78 8 224
2014 First official language - English 33 45 9 8 4 0 0 79 12 193
2014 First official language - French 33 45 11 8 3 0 0 78 11 228
2011 First official language - English 34 49 8 5 5 0 0 83 10 189
2011 First official language - French 39 34 15 9 2 0 0 74 11 225
2008 First official language - English 28 50 13 6 4 0 0 77 10 119
2008 First official language - French 34 38 16 8 5 0 0 71 13 143

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 35 9 5 0 0 0 86 6 161
2018 First official language - French 49 31 10 7 2 0 0 81 10 194
2017 First official language - English 46 39 6 7 3 0 0 84 10 206
2017 First official language - French 43 36 13 5 3 0 0 79 9 224
2014 First official language - English 43 38 5 10 4 0 0 80 15 194
2014 First official language - French 42 37 12 7 3 0 0 78 9 227
2011 First official language - English 41 42 8 5 4 0 0 83 9 188
2011 First official language - French 37 38 12 7 5 0 0 76 12 227
2008 First official language - English 35 42 12 8 3 0 0 77 11 119
2008 First official language - French 39 41 8 6 6 0 0 80 12 143

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 25 12 8 2 0 0 79 10 164
2018 First official language - French 53 31 9 3 2 1 2 85 6 193
2017 First official language - English 48 32 11 5 3 1 0 81 8 205
2017 First official language - French 40 36 10 9 4 0 1 77 13 224
2014 First official language - English 34 40 14 5 4 2 1 76 9 193
2014 First official language - French 35 37 12 9 4 1 3 74 13 228
2011 First official language - English 39 37 12 7 4 0 1 77 11 188
2011 First official language - French 37 43 12 6 1 0 1 81 7 226

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 42 15 6 2 0 0 77 8 163
2018 First official language - French 41 42 9 7 1 0 0 83 8 194
2017 First official language - English 38 43 9 5 5 0 0 81 10 205
2017 First official language - French 37 42 14 5 2 0 0 79 7 224
2014 First official language - English 28 47 11 11 4 0 0 74 14 194
2014 First official language - French 33 43 13 7 4 0 0 76 11 227
2011 First official language - English 27 45 14 8 6 0 0 72 14 187
2011 First official language - French 35 37 15 7 5 0 0 72 12 227
2008 First official language - English 30 47 11 9 3 0 0 76 13 118
2008 First official language - French 32 42 12 10 4 0 0 74 14 143

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 33 16 11 2 1 1 70 14 165
2018 First official language - French 43 41 10 3 3 0 0 84 6 193
2017 First official language - English 35 37 9 13 5 1 0 72 19 206
2017 First official language - French 30 39 18 7 5 0 0 70 12 224
2014 First official language - English 21 42 17 12 7 0 0 63 20 194
2014 First official language - French 33 32 17 11 6 0 0 65 17 228
2011 First official language - English 21 47 11 15 6 0 0 68 21 188
2011 First official language - French 32 39 11 12 6 0 0 72 18 227

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 40 17 8 2 0 0 73 10 165
2018 First official language - French 39 42 9 7 3 0 0 81 10 194
2017 First official language - English 30 43 8 12 6 0 1 74 18 205
2017 First official language - French 31 37 19 9 4 0 0 68 13 223

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 59 36 2 1 0 0 0 96 2 165
2018 First official language - French 53 39 6 1 0 0 0 93 1 193
2017 First official language - English 54 33 6 4 3 0 0 87 7 206
2017 First official language - French 41 43 10 5 1 0 0 84 6 224
2014 First official language - English 43 39 12 3 2 0 0 82 6 194
2014 First official language - French 46 41 8 3 2 0 0 88 5 228
2011 First official language - English 44 37 10 4 3 1 0 82 7 189
2011 First official language - French 43 43 7 4 2 0 0 87 6 228
2008 First official language - English 49 33 9 5 4 0 0 82 9 119
2008 First official language - French 47 34 11 4 4 0 0 81 8 142

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 42 12 7 2 0 0 79 9 165
2018 First official language - French 39 42 12 4 1 1 0 83 5 191
2017 First official language - English 41 33 12 9 5 0 0 74 14 206
2017 First official language - French 34 38 16 9 3 0 0 72 12 224

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 33 11 0 1 0 0 88 2 163
2018 First official language - French 58 32 5 3 1 0 0 90 4 192
2017 First official language - English 58 34 7 1 0 0 0 92 1 205
2017 First official language - French 52 35 11 1 1 0 0 87 3 224
2014 First official language - English 62 29 5 3 1 0 0 91 4 194
2014 First official language - French 60 28 7 3 1 0 0 89 4 227
2011 First official language - English 51 39 8 2 1 0 0 90 2 187
2011 First official language - French 55 31 9 4 1 0 0 86 5 228

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 38 12 7 3 0 1 78 10 163
2018 First official language - French 36 40 13 5 4 0 1 77 10 191
2017 First official language - English 42 40 8 6 4 0 0 82 10 205
2017 First official language - French 30 41 17 6 5 0 1 71 11 224
2014 First official language - English 29 46 13 6 5 0 0 75 12 194
2014 First official language - French 27 40 14 13 5 0 0 67 19 228
2011 First official language - English 27 45 10 10 7 0 1 73 17 188
2011 First official language - French 36 40 12 7 4 0 0 76 12 225

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 35 12 7 5 0 0 76 12 162
2018 First official language - French 41 40 9 7 2 0 0 82 9 191
2017 First official language - English 44 36 8 7 4 0 1 81 11 204
2017 First official language - French 39 34 12 8 5 0 0 74 14 223
2014 First official language - English 32 38 13 10 6 0 1 71 16 194
2014 First official language - French 36 36 13 10 5 0 0 72 15 228

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 35 13 10 2 0 0 75 12 165
2018 First official language - French 44 36 15 4 1 0 0 79 5 192
2017 First official language - English 44 36 12 6 2 0 0 80 8 205
2017 First official language - French 34 40 18 5 3 0 0 74 8 224
2014 First official language - English 29 49 11 5 6 0 0 78 12 194
2014 First official language - French 32 38 17 10 3 1 0 70 13 228
2011 First official language - English 32 46 10 8 3 1 0 79 11 189
2011 First official language - French 42 33 17 5 2 1 0 76 7 228

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 40 15 4 1 0 0 80 5 165
2018 First official language - French 49 36 8 5 2 0 0 85 7 193
2017 First official language - English 47 37 9 3 4 0 0 84 7 205
2017 First official language - French 42 39 12 3 3 0 0 81 7 224
2014 First official language - English 37 45 11 4 3 0 0 82 7 194
2014 First official language - French 39 37 14 7 3 0 0 76 10 228
2011 First official language - English 37 47 7 6 3 0 0 84 9 189
2011 First official language - French 42 36 11 7 3 0 0 79 10 226
2008 First official language - English 30 55 8 3 4 0 0 86 7 119
2008 First official language - French 32 48 11 3 5 0 0 80 8 143

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 31 10 5 2 0 0 83 7 166
2018 First official language - French 45 33 17 2 2 0 1 79 5 193
2017 First official language - English 50 33 9 6 1 0 0 83 7 206
2017 First official language - French 42 37 13 5 2 0 0 79 8 224
2014 First official language - English 37 34 17 7 3 1 0 72 10 194
2014 First official language - French 38 39 14 5 3 0 0 77 9 228
2011 First official language - English 45 35 12 5 3 0 0 80 8 187
2011 First official language - French 41 33 18 6 2 0 0 74 8 227
2008 First official language - English 29 43 17 8 2 0 1 73 10 119
2008 First official language - French 30 40 16 10 3 0 0 70 14 143

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 5 17 44 23 11 0 1 34 22 165
2018 First official language - French 7 24 39 23 7 0 0 30 31 194
2017 First official language - English 4 21 38 21 11 0 5 34 26 206
2017 First official language - French 6 23 45 14 8 0 4 23 30 223
2014 First official language - English 9 28 39 15 7 1 1 23 38 193
2014 First official language - French 10 26 38 18 6 1 2 24 37 228
2011 First official language - English 11 21 40 15 10 0 2 26 33 188
2011 First official language - French 10 22 40 18 5 0 4 24 34 228
2008 First official language - English 13 23 37 16 8 1 2 25 37 119
2008 First official language - French 13 38 30 11 5 1 3 17 52 143

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 7 11 27 28 23 1 2 53 18 164
2018 First official language - French 6 15 29 27 21 1 2 49 21 193
2017 First official language - English 8 14 29 25 16 2 6 45 23 204
2017 First official language - French 7 19 29 24 12 5 5 40 29 223
2014 First official language - English 8 21 31 21 14 1 3 37 31 191
2014 First official language - French 10 24 27 21 9 6 4 33 37 228
2011 First official language - English 9 17 32 26 12 2 4 40 27 187
2011 First official language - French 9 18 28 25 12 2 6 41 29 228
2008 First official language - English 14 19 31 23 10 1 2 34 35 118
2008 First official language - French 14 29 24 19 9 2 2 29 45 143

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 19 29 24 18 1 0 42 28 165
2018 First official language - French 8 21 34 24 9 2 3 35 29 193
2017 First official language - English 8 17 35 21 15 1 4 38 26 206
2017 First official language - French 9 20 42 17 8 1 4 26 30 223
2014 First official language - English 14 29 27 16 10 1 3 27 44 193
2014 First official language - French 11 20 35 18 9 3 3 29 33 228
2011 First official language - English 12 22 28 24 8 3 4 34 37 187
2011 First official language - French 10 19 32 20 11 3 5 33 32 228
2008 First official language - English 14 26 30 15 12 0 3 28 41 119
2008 First official language - French 11 28 33 17 6 3 3 24 41 143

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 6 11 22 36 23 0 1 60 18 165
2018 First official language - French 3 16 30 30 17 1 3 48 20 193
2017 First official language - English 4 11 24 34 24 0 3 60 15 204
2017 First official language - French 4 18 35 27 9 2 4 39 24 221
2014 First official language - English 4 15 35 28 15 2 1 44 20 192
2014 First official language - French 5 20 33 27 11 3 1 39 26 228
2011 First official language - English 2 14 31 35 15 0 4 52 16 188
2011 First official language - French 4 15 33 33 11 1 4 46 19 227
2008 First official language - English 9 11 34 33 10 1 2 44 21 119
2008 First official language - French 8 20 41 24 3 1 3 28 29 143

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 13 26 27 22 3 0 50 24 163
2018 First official language - French 9 21 25 18 22 1 4 42 31 193
2017 First official language - English 9 15 29 22 19 1 5 44 25 205
2017 First official language - French 7 19 30 22 13 2 7 38 29 223
2014 First official language - English 12 26 23 19 14 2 4 36 40 193
2014 First official language - French 13 22 34 17 7 2 5 26 37 228
2011 First official language - English 9 20 32 22 12 1 4 36 30 187
2011 First official language - French 11 21 29 21 13 1 5 36 34 228
2008 First official language - English 11 15 33 29 9 1 2 40 27 119
2008 First official language - French 10 21 36 18 8 1 6 28 33 141

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 14 28 24 18 3 1 44 27 165
2018 First official language - French 9 25 28 18 13 3 3 34 37 192
2017 First official language - English 11 18 22 23 16 3 6 43 32 206
2017 First official language - French 14 28 22 18 7 5 5 28 47 223
2014 First official language - English 8 16 27 28 14 4 2 45 26 193
2014 First official language - French 10 21 26 23 11 6 3 37 34 228
2011 First official language - English 7 13 31 26 12 4 7 42 22 185
2011 First official language - French 5 15 25 27 18 3 7 50 23 228
2008 First official language - English 10 29 26 18 10 3 3 30 42 119
2008 First official language - French 13 32 22 15 9 2 6 27 50 143

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 19 35 19 17 1 0 36 29 166
2018 First official language - French 8 12 37 26 11 3 3 40 21 191
2017 First official language - English 8 17 37 20 12 3 3 34 26 206
2017 First official language - French 4 23 38 20 7 2 5 30 29 223
2014 First official language - English 14 24 33 14 12 2 1 26 40 193
2014 First official language - French 10 15 35 18 13 4 5 34 28 227
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 29 9 12 6 4 3 70 20 166
2018 First official language - French 30 35 16 7 3 4 5 71 11 193
2017 First official language - English 35 32 10 6 5 4 9 76 12 206
2017 First official language - French 29 30 15 9 6 7 4 66 17 224
2014 First official language - English 30 34 10 11 6 3 5 70 19 193
2014 First official language - French 30 28 13 12 7 5 4 64 21 228

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 33 6 11 3 3 0 79 15 165
2018 First official language - French 52 34 8 3 2 0 0 86 6 192
2017 First official language - English 57 25 6 7 4 0 0 82 11 206
2017 First official language - French 48 35 8 6 3 0 0 83 9 223
2014 First official language - English 44 31 7 10 7 0 0 76 17 194
2014 First official language - French 43 32 10 8 6 0 0 76 14 227

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 25 15 12 7 17 1 58 24 164
2018 First official language - French 19 27 19 11 6 12 5 55 22 191
2017 First official language - English 20 22 13 15 8 19 3 53 30 205
2017 First official language - French 14 26 17 12 9 16 5 51 27 224
2014 First official language - English 13 23 20 18 11 13 3 42 34 194
2014 First official language - French 14 23 16 17 13 15 2 45 36 228

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 34 7 5 1 1 0 86 6 166
2018 First official language - French 57 33 6 3 1 1 0 91 3 193
2017 First official language - English 57 33 4 5 1 0 0 90 6 206
2017 First official language - French 49 38 7 5 2 0 0 86 7 223
2014 First official language - English 46 35 9 7 2 1 0 82 9 193
2014 First official language - French 41 40 12 4 3 0 0 81 7 228

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 37 11 4 1 0 0 85 4 166
2018 First official language - French 47 38 10 1 2 1 0 87 3 192
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 27 10 8 3 0 0 80 11 165
2018 First official language - French 48 37 9 5 1 0 0 85 6 193
2017 First official language - English 43 35 8 7 6 0 0 78 13 206
2017 First official language - French 33 45 8 10 3 0 0 79 13 224
2014 First official language - English 40 33 11 11 3 1 1 74 15 194
2014 First official language - French 34 38 12 9 6 0 1 73 15 228
2011 First official language - English 35 40 6 9 10 0 0 75 19 188
2011 First official language - French 44 34 8 8 5 0 1 79 13 228
2008 First official language - English 20 37 18 11 14 0 0 57 25 119
2008 First official language - French 24 42 10 15 8 0 1 66 23 143

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 26 8 4 5 1 1 83 8 162
2018 First official language - French 52 34 9 5 0 0 0 86 5 193
2017 First official language - English 53 33 7 5 1 0 0 87 6 206
2017 First official language - French 39 39 13 5 2 1 1 80 7 224
2014 First official language - English 45 33 10 5 3 2 1 81 9 194
2014 First official language - French 40 37 8 6 5 3 1 80 12 228
2011 First official language - English 41 30 12 5 10 2 1 73 15 189
2011 First official language - French 45 29 13 6 5 1 1 75 12 228
2008 First official language - English 37 27 16 11 8 2 0 65 19 119
2008 First official language - French 29 35 15 8 8 2 1 67 17 143

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 26 9 7 3 1 0 81 10 164
2018 First official language - French 48 36 9 4 1 0 0 85 6 191
2017 First official language - English 49 35 6 8 3 1 0 84 11 206
2017 First official language - French 39 41 9 8 4 0 0 79 12 223
2014 First official language - English 40 35 12 9 3 2 0 75 12 194
2014 First official language - French 43 33 10 7 7 0 0 76 14 228
2011 First official language - English 34 40 7 8 9 1 0 75 18 189
2011 First official language - French 43 30 9 11 7 0 1 73 18 228
2008 First official language - English 26 27 17 18 12 1 0 53 30 119
2008 First official language - French 31 36 12 13 7 1 1 67 21 143

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 21 11 2 3 1 1 83 6 162
2018 First official language - French 61 24 10 3 2 0 0 85 4 191
2017 First official language - English 62 24 9 3 1 1 0 86 4 206
2017 First official language - French 51 32 8 4 5 0 0 83 9 224

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 28 9 5 6 0 0 80 11 163
2018 First official language - French 55 28 12 4 2 0 0 83 5 193
2017 First official language - English 56 25 10 5 3 0 0 81 9 202
2017 First official language - French 47 32 10 5 5 0 0 79 10 224
2014 First official language - English 48 31 10 7 4 1 0 79 11 194
2014 First official language - French 41 34 10 5 8 1 0 76 13 227
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 21 11 19 8 3 8 58 30 38
2018 First official language - French 29 39 11 6 0 5 10 80 7 62
2017 First official language - English 26 28 13 13 5 3 12 65 21 64
2017 First official language - French 18 41 18 7 3 4 8 68 12 84
2014 First official language - English 27 33 16 9 4 5 6 68 14 55
2014 First official language - French 24 34 17 7 6 3 9 65 15 87

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 29 10 7 5 6 0 76 13 165
2018 First official language - French 34 38 12 7 4 5 0 76 11 194
2017 First official language - English 44 28 10 8 3 6 0 78 12 206
2017 First official language - French 23 41 17 10 6 3 0 66 16 224
2014 First official language - English 27 39 13 12 6 4 0 68 18 193
2014 First official language - French 25 37 17 10 6 5 0 65 17 227
2011 First official language - English 24 32 16 14 7 5 1 60 23 188
2011 First official language - French 28 36 16 9 6 5 0 68 15 228

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 37 13 10 2 0 0 75 12 161
2018 First official language - French 36 40 15 5 3 1 1 77 8 194
2017 First official language - English 38 38 12 7 3 2 0 77 10 206
2017 First official language - French 19 43 19 11 6 1 0 63 17 224
2014 First official language - English 23 44 15 10 7 1 0 67 17 193
2014 First official language - French 23 41 19 9 6 3 0 66 15 228
2011 First official language - English 29 32 16 13 9 2 0 62 22 188
2011 First official language - French 29 37 17 10 6 1 1 67 16 227
2008 First official language - English 30 34 15 10 9 1 0 65 19 119
2008 First official language - French 31 29 14 12 9 4 1 63 22 143

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 33 14 17 3 7 0 63 22 165
2018 First official language - French 25 41 17 6 5 6 0 70 11 194
2017 First official language - English 21 38 14 11 9 7 0 63 21 205
2017 First official language - French 13 41 23 14 6 3 0 56 20 224
2014 First official language - English 15 36 21 17 9 3 0 52 26 193
2014 First official language - French 16 37 21 14 7 6 0 56 22 228
2011 First official language - English 13 40 17 18 7 5 0 56 27 189
2011 First official language - French 18 39 22 11 6 4 0 59 18 228
2008 First official language - English 15 37 16 24 6 3 0 53 30 119
2008 First official language - French 18 36 18 15 8 5 1 57 25 142

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 33 20 15 5 3 0 58 22 164
2018 First official language - French 23 45 18 6 5 4 0 71 11 194
2017 First official language - English 22 38 14 14 8 4 1 63 23 205
2017 First official language - French 18 39 19 17 5 1 0 58 23 223
2014 First official language - English 12 35 16 25 11 2 0 48 36 193
2014 First official language - French 21 33 20 14 8 4 0 56 23 227
2011 First official language - English 11 35 13 23 14 4 0 48 38 189
2011 First official language - French 18 36 23 16 7 0 0 54 23 227
2008 First official language - English 8 31 17 28 15 1 0 39 44 118
2008 First official language - French 18 28 18 23 11 2 0 47 35 142
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 45 12 5 0 0 0 83 5 166
2018 First official language - French 38 42 12 3 2 1 1 82 6 193
2017 First official language - English 41 42 9 6 2 1 0 83 8 205
2017 First official language - French 25 51 12 9 2 1 0 76 12 223
2014 First official language - English 28 46 11 11 2 1 0 75 14 194
2014 First official language - French 30 51 10 5 2 2 0 82 7 228
2011 First official language - English 29 43 11 11 5 1 0 73 16 189
2011 First official language - French 29 52 11 6 2 0 0 81 8 228

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 38 15 8 7 0 1 69 15 165
2018 First official language - French 31 38 16 8 5 2 1 71 13 194
2017 First official language - English 34 30 16 10 2 6 2 69 13 203
2017 First official language - French 26 38 14 10 7 3 2 67 18 224
2014 First official language - English 27 32 19 12 6 4 1 61 19 194
2014 First official language - French 26 39 13 11 8 2 2 67 19 228
2011 First official language - English 31 34 13 9 7 3 3 69 17 189
2011 First official language - French 36 35 13 8 4 3 2 74 13 228
2008 First official language - English 31 26 18 12 8 3 2 60 20 119
2008 First official language - French 29 31 17 13 8 2 0 61 21 143

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 38 16 7 3 1 0 74 9 166
2018 First official language - French 34 41 15 7 1 3 0 77 7 194

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 22 20 17 9 7 4 49 29 164
2018 First official language - French 19 26 19 11 10 11 5 53 24 194
2017 First official language - English 23 22 15 10 10 15 5 56 25 205
2017 First official language - French 10 27 18 13 12 12 7 46 32 224
2014 First official language - English 15 15 21 15 17 13 4 37 38 193
2014 First official language - French 12 22 18 19 14 12 4 39 39 226
2011 First official language - English 15 14 21 20 17 10 3 33 42 187
2011 First official language - French 16 26 15 11 10 15 6 53 27 228

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 33 14 9 6 2 1 70 16 166
2018 First official language - French 37 39 15 5 2 1 1 78 7 194
2017 First official language - English 46 28 8 9 4 4 0 78 14 204
2017 First official language - French 39 41 10 3 2 4 0 83 6 224
2014 First official language - English 35 27 9 11 12 4 3 66 24 194
2014 First official language - French 46 36 9 5 1 2 0 84 6 228
2011 First official language - English 29 34 12 13 9 1 2 64 23 188
2011 First official language - French 40 38 14 4 2 0 1 79 6 227
2008 First official language - English 8 34 21 17 18 1 0 43 36 119
2008 First official language - French 15 31 20 21 10 1 1 47 32 143

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 25 17 17 16 1 2 48 35 166
2018 First official language - French 24 31 16 11 10 2 6 60 23 194
2017 First official language - English 27 24 10 16 17 3 3 55 35 206
2017 First official language - French 18 31 14 15 12 3 5 54 30 224
2014 First official language - English 16 25 10 13 31 2 3 43 46 194
2014 First official language - French 16 22 18 20 17 5 3 41 39 228
2011 First official language - English 8 20 13 23 32 2 3 29 57 189
2011 First official language - French 15 19 20 18 22 2 4 36 43 227
2008 First official language - English 9 27 10 18 34 1 2 37 53 119
2008 First official language - French 12 27 17 19 21 1 3 40 42 143

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 44 19 7 3 3 1 71 10 165
2018 First official language - French 29 42 16 7 2 2 1 74 9 193
2017 First official language - English 32 37 19 6 4 1 0 70 11 205
2017 First official language - French 20 47 19 5 4 4 1 71 9 224

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 33 14 4 1 6 0 81 4 165
2018 First official language - French 48 34 11 2 1 4 0 86 3 194
2017 First official language - English 49 29 13 4 2 2 1 80 7 206
2017 First official language - French 34 41 14 4 2 3 1 78 7 223
2014 First official language - English 44 30 12 7 2 4 0 77 10 194
2014 First official language - French 38 39 12 4 3 6 0 81 7 228

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 37 12 2 1 2 0 85 3 165
2018 First official language - French 48 40 10 1 0 1 0 89 1 193
2017 First official language - English 50 34 10 3 0 1 1 86 4 205
2017 First official language - French 33 49 13 2 1 2 0 84 3 223
2014 First official language - English 37 36 13 7 3 3 0 75 11 194
2014 First official language - French 34 43 13 3 3 4 0 80 6 228
2011 First official language - English 32 42 13 6 4 3 1 76 10 188
2011 First official language - French 42 36 15 4 1 1 1 80 5 227

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 28 10 3 1 0 0 85 5 165
2018 First official language - French 65 28 5 1 2 0 0 93 2 194
2017 First official language - English 59 31 7 1 1 0 0 91 3 206
2017 First official language - French 44 42 8 3 3 0 0 86 6 223
2014 First official language - English 45 39 9 5 2 0 0 84 7 194
2014 First official language - French 43 42 7 3 5 0 0 85 8 228
2011 First official language - English 39 40 12 5 5 1 0 78 10 187
2011 First official language - French 48 35 11 5 1 0 0 83 6 227
2008 First official language - English 32 43 13 7 5 0 0 75 12 118
2008 First official language - French 37 37 15 6 4 0 1 74 11 142

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 33 16 6 2 1 0 76 8 163
2018 First official language - French 50 29 14 4 2 1 0 79 6 193
2017 First official language - English 46 35 13 5 1 0 0 80 7 206
2017 First official language - French 35 42 14 5 4 0 0 77 9 222
2014 First official language - English 27 41 17 11 4 1 0 69 15 193
2014 First official language - French 29 41 15 8 6 1 0 71 14 228
2011 First official language - English 24 39 19 11 7 1 0 63 18 187
2011 First official language - French 31 36 16 10 5 1 0 68 15 225

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 39 11 8 2 0 0 78 10 164
2018 First official language - French 50 30 14 3 2 0 0 80 5 192
2017 First official language - English 47 36 7 7 3 0 0 83 10 206
2017 First official language - French 34 46 12 4 5 0 0 80 9 222
2014 First official language - English 30 41 10 15 3 1 0 72 18 192
2014 First official language - French 29 45 13 9 4 1 0 74 13 228
2011 First official language - English 28 38 17 11 6 1 0 66 17 187
2011 First official language - French 32 42 13 11 3 0 0 74 14 228
2008 First official language - English 26 42 17 11 4 0 0 68 15 119
2008 First official language - French 25 37 18 12 8 0 0 62 20 143

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 28 18 12 8 1 1 61 21 165
2018 First official language - French 46 22 16 8 5 1 1 70 13 193
2017 First official language - English 34 23 19 12 5 6 1 61 18 206
2017 First official language - French 37 23 21 10 5 4 0 63 16 223
2014 First official language - English 25 23 20 15 12 4 2 51 28 193
2014 First official language - French 29 27 15 10 12 7 0 60 24 228
2011 First official language - English 25 23 20 13 15 4 0 50 29 188
2011 First official language - French 31 24 17 15 10 3 1 57 26 228
2008 First official language - English 22 30 14 18 11 4 0 54 31 119
2008 First official language - French 22 25 21 18 11 2 0 49 30 143
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 30 23 48 166
2018 First official language - French 31 31 38 194
2017 First official language - English 27 32 41 206
2017 First official language - French 29 40 30 224
2014 First official language - English 44 21 36 194
2014 First official language - French 32 37 31 228
2011 First official language - English 39 21 40 188
2011 First official language - French 38 30 32 226

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 13 21 38 12 12 4 50
2018 First official language - French 12 21 41 0 19 6 61
2017 First official language - English 12 12 38 5 23 9 56
2017 First official language - French 9 23 50 0 8 9 66
2014 First official language - English 9 18 52 5 9999 16 83
2014 First official language - French 10 23 55 3 9999 9 74
2011 First official language - English 7 11 58 10 9999 15 73
2011 First official language - French 11 14 66 4 9999 6 85
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 13 87 166
2018 First official language - French 11 89 193

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 20
2018 First official language - French 68 21

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 60 20
2018 First official language - French 51 21

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 20
2018 First official language - French 0 21

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 20
2018 First official language - French 0 21

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 20
2018 First official language - French 38 21

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 20
2018 First official language - French 44 21

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 56 20
2018 First official language - French 54 21

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 20
2018 First official language - French 44 21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 42 20
2018 First official language - French 24 21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 20
2018 First official language - French 55 21

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 54 20
2018 First official language - French 24 21

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 20
2018 First official language - French 0 21

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 20
2018 First official language - French 34 21

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 50 20
2018 First official language - French 69 21

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 20
2018 First official language - French 28 21

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 18
2018 First official language - French 39 20

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 18
2018 First official language - French 43 20

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 18
2018 First official language - French 0 20

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 13 20 7 4 32 5 50 18 165
2018 First official language - French 16 18 17 4 1 36 9 61 9 194
2017 First official language - English 21 13 18 3 2 34 9 60 10 205
2017 First official language - French 12 16 16 9 3 31 13 49 22 224
2014 First official language - English 12 18 21 7 3 31 8 49 16 193
2014 First official language - French 13 18 19 5 7 27 10 49 20 228

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 25 20 6 3 11 0 67 11 165
2018 First official language - French 28 35 13 5 3 15 1 75 9 194
2017 First official language - English 28 30 17 5 3 14 2 69 10 205
2017 First official language - French 20 33 17 9 4 15 3 64 15 224
2014 First official language - English 24 30 24 4 4 14 1 63 9 193
2014 First official language - French 21 33 17 4 8 16 2 65 15 228
2011 First official language - English 38 29 18 6 4 6 0 71 10 186
2011 First official language - French 42 37 11 4 3 3 0 82 6 227
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 4 96 166
2018 First official language - French 4 96 193

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 15 21 2 1 38 7 57 5 166
2018 First official language - French 18 16 15 3 2 36 10 64 8 192
2017 First official language - English 21 14 17 2 2 35 9 61 8 206
2017 First official language - French 12 15 16 4 2 38 13 55 12 223
2014 First official language - English 13 15 22 3 3 40 5 50 10 193
2014 First official language - French 14 16 19 3 3 36 9 54 11 228

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 30 19 4 1 11 2 72 6 166
2018 First official language - French 31 30 13 4 2 18 2 77 7 192
2017 First official language - English 35 26 13 3 3 16 3 76 8 204
2017 First official language - French 20 33 15 5 3 21 3 70 9 224
2014 First official language - English 24 31 21 3 3 17 1 67 7 193
2014 First official language - French 23 30 16 4 3 22 3 70 9 227
2011 First official language - English 38 33 14 5 2 7 1 78 7 189
2011 First official language - French 44 36 11 1 1 7 0 86 2 225
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 34 16 8 6 0 1 70 14 165
2018 First official language - French 37 26 18 7 9 0 2 64 17 194
2017 First official language - English 30 26 20 13 9 0 2 57 23 206
2017 First official language - French 25 29 16 14 14 0 2 55 29 223

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 30 26 9 8 0 0 57 17 165
2018 First official language - French 23 24 30 15 6 0 2 48 22 193
2017 First official language - English 27 32 22 12 5 0 1 60 18 205
2017 First official language - French 21 23 28 15 12 0 1 44 27 224

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 37 15 8 6 0 0 71 14 166
2018 First official language - French 27 26 31 11 4 0 2 54 15 192
2017 First official language - English 33 32 21 5 5 1 2 68 11 205
2017 First official language - French 23 28 23 13 11 0 1 52 24 224

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 21 21 12 10 0 1 56 22 163
2018 First official language - French 28 24 21 17 8 1 2 53 26 194
2017 First official language - English 26 28 24 12 8 0 1 56 20 205
2017 First official language - French 22 28 17 17 13 1 2 51 31 223

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 25 11 5 4 0 2 80 9 166
2018 First official language - French 46 25 19 3 4 0 4 73 7 193
2017 First official language - English 53 27 10 5 1 0 4 84 6 205
2017 First official language - French 39 28 14 5 6 1 7 73 12 222

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 24 19 8 8 1 0 64 16 166
2018 First official language - French 34 28 22 8 6 1 2 63 15 193
2017 First official language - English 34 33 18 11 3 0 1 68 14 206
2017 First official language - French 35 28 20 9 6 0 1 64 16 224

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 31 22 9 4 1 0 65 13 165
2018 First official language - French 34 32 21 9 2 0 2 67 12 190
2017 First official language - English 33 33 20 7 6 0 1 67 13 205
2017 First official language - French 25 30 26 10 5 1 3 58 16 224

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 31 22 15 3 0 0 60 18 165
2018 First official language - French 29 29 26 12 2 0 2 58 15 191
2017 First official language - English 29 28 25 11 6 0 1 57 17 205
2017 First official language - French 22 28 29 14 5 0 1 51 20 224

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 30 21 13 3 0 0 63 16 165
2018 First official language - French 35 30 17 13 4 0 1 66 17 190
2017 First official language - English 33 28 20 12 7 0 1 61 19 203
2017 First official language - French 27 32 21 12 7 0 1 59 19 224

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 29 19 7 5 0 1 70 11 163
2018 First official language - French 44 30 19 4 3 0 1 74 7 189
2017 First official language - English 40 29 19 7 3 0 1 70 11 204
2017 First official language - French 36 31 21 7 3 1 1 68 10 224

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 65 18 8 5 2 1 1 85 7 165
2018 First official language - French 69 16 6 3 1 0 5 89 4 191
2017 First official language - English 64 20 11 2 1 0 2 86 3 206
2017 First official language - French 62 21 7 4 3 0 3 85 8 224

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 82 10 3 1 1 0 3 94 3 164
2018 First official language - French 81 8 4 1 0 1 5 95 1 190

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 74 14 5 1 2 1 2 91 3 163
2018 First official language - French 77 10 5 3 1 1 2 90 4 191
2017 First official language - English 76 11 3 3 3 2 2 91 6 203
2017 First official language - French 67 14 6 5 3 1 4 85 8 223

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 29 8 5 3 0 1 85 8 165
2018 First official language - French 54 30 6 5 2 0 2 86 8 193
2017 First official language - English 54 31 7 2 3 0 1 87 5 204
2017 First official language - French 48 30 11 4 4 1 2 80 8 224

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 25 14 6 2 0 1 78 8 165
2018 First official language - French 62 19 7 5 4 0 3 84 9 193
2017 First official language - English 61 21 8 3 4 0 2 84 7 205
2017 First official language - French 57 19 11 3 6 0 3 79 9 224

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 60 11 5 1 0 0 23 91 2 163
2018 First official language - French 57 10 7 2 1 0 23 87 3 191
2017 First official language - English 61 13 5 2 0 0 19 90 4 205
2017 First official language - French 52 15 8 2 3 1 18 84 6 222

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 75 15 7 1 1 0 2 91 1 164
2018 First official language - French 72 12 5 2 1 1 8 92 3 192
2017 First official language - English 74 12 8 1 1 1 4 90 2 203
2017 First official language - French 67 17 5 0 1 0 9 92 2 223

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 18 11 7 11 0 1 72 18 165
2018 First official language - French 59 13 8 5 9 0 5 76 15 193
2017 First official language - English 45 22 14 7 9 0 2 69 17 205
2017 First official language - French 54 17 8 5 9 1 5 76 16 224

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 23 15 1 4 0 1 80 5 165
2018 First official language - French 57 26 9 3 2 0 3 86 5 193
2017 First official language - English 55 28 10 4 1 1 1 84 6 204
2017 First official language - French 55 25 10 4 1 1 4 84 5 223

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 39 31 10 2 1 0 57 12 166
2018 First official language - French 18 34 32 13 3 0 0 52 16 194
2017 First official language - English 14 41 29 9 6 0 0 56 14 206
2017 First official language - French 11 29 41 14 4 0 0 41 18 224

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 14 38 28 11 0 0 39 23 165
2018 First official language - French 4 16 30 30 19 0 1 49 20 192
2017 First official language - English 6 17 39 25 13 0 0 38 23 203
2017 First official language - French 3 18 34 29 16 0 0 45 22 223

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 38 22 12 2 2 0 63 14 163
2018 First official language - French 21 45 19 6 3 6 0 71 9 191
2017 First official language - English 20 38 19 10 5 7 1 63 16 206
2017 First official language - French 17 31 24 11 6 10 0 54 19 224

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 39 20 11 5 1 0 64 16 166
2018 First official language - French 20 47 20 7 3 3 0 70 10 193
2017 First official language - English 21 42 17 11 4 5 0 66 16 204
2017 First official language - French 16 44 22 10 8 1 0 60 18 223
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 32 18 1 3 3 1 43 57 165
2018 First official language - French 43 27 16 7 6 1 1 44 56 193
2017 First official language - English 31 25 24 6 7 6 2 33 67 206
2017 First official language - French 36 22 21 10 5 3 2 38 62 224

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 90
2018 First official language - French 22 107
2017 First official language - English 30 127
2017 First official language - French 21 127

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 90
2018 First official language - French 27 107
2017 First official language - English 30 127
2017 First official language - French 26 127

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 90
2018 First official language - French 25 107
2017 First official language - English 22 127
2017 First official language - French 19 127

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 90
2018 First official language - French 44 107
2017 First official language - English 42 127
2017 First official language - French 54 127

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 2 90
2018 First official language - French 7 107
2017 First official language - English 3 127
2017 First official language - French 2 127

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 90
2018 First official language - French 42 107

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 35 90
2018 First official language - French 28 107
2017 First official language - English 38 127
2017 First official language - French 38 127

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 4 65 16 6 4 6 86
2018 First official language - French 8 42 23 12 5 11 106
2017 First official language - English 5 56 20 9 3 7 123
2017 First official language - French 4 56 16 14 4 7 129

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 62 38 89
2018 First official language - French 69 31 106

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 29 16 12 8 3 5 60 22 90
2018 First official language - French 37 26 15 10 5 1 7 68 16 107
2017 First official language - English 18 37 9 15 11 2 8 61 29 127
2017 First official language - French 20 35 13 12 6 2 11 64 21 130

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 18 12 13 13 8 20 47 36 90
2018 First official language - French 15 15 16 7 12 0 35 45 30 106
2017 First official language - English 4 18 11 11 21 4 32 34 49 128
2017 First official language - French 9 16 17 12 22 2 22 33 45 130

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 25 12 6 4 1 8 77 10 165
2018 First official language - French 50 16 6 4 10 1 12 76 17 193
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