2018 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 54 29 11 3 3 0 0 83 6 35
2018 IS-03 73 13 0 7 7 0 0 87 13 15
2017 IS 32 35 12 17 0 0 3 69 18 34
2017 IS-03 47 33 0 13 0 0 7 86 14 15
2014 IS 18 47 21 12 3 0 0 65 15 34
2011 IS 43 35 17 4 0 0 0 78 4 23

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 31 9 6 6 0 0 80 11 35
2018 IS-03 53 27 13 7 0 0 0 80 7 15
2017 IS 35 42 9 6 9 0 0 77 14 34
2017 IS-03 47 33 7 0 13 0 0 80 13 15
2014 IS 26 47 12 12 3 0 0 74 15 34
2011 IS 26 48 9 9 9 0 0 74 17 23

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 54 29 9 3 6 0 0 83 9 35
2018 IS-03 60 20 13 0 7 0 0 80 7 15
2017 IS 50 30 9 3 9 0 0 80 12 34
2017 IS-03 60 20 7 0 13 0 0 80 13 15
2014 IS 39 36 15 6 3 0 0 76 9 33
2011 IS 43 30 13 4 9 0 0 74 13 23

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 54 29 9 9 0 0 0 83 9 35
2018 IS-03 80 13 7 0 0 0 0 93 0 15
2017 IS 37 29 17 12 6 0 0 65 17 34
2017 IS-03 33 33 20 7 7 0 0 67 13 15
2014 IS 26 41 12 9 9 0 3 70 18 34
2011 IS 39 39 9 13 0 0 0 78 13 23

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 37 14 6 3 0 0 77 9 35
2018 IS-03 53 20 20 7 0 0 0 73 7 15
2017 IS 23 50 10 6 12 0 0 73 17 34
2017 IS-03 27 47 7 7 13 0 0 73 20 15
2014 IS 15 50 18 12 6 0 0 65 18 34
2011 IS 35 39 13 4 9 0 0 74 13 23

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 44 29 15 9 3 0 0 74 12 34
2018 IS-03 60 13 13 7 7 0 0 73 13 15
2017 IS 30 41 6 6 17 0 0 71 23 34
2017 IS-03 40 33 0 7 20 0 0 73 27 15
2014 IS 12 47 21 12 9 0 0 59 21 34
2011 IS 13 57 4 17 9 0 0 70 26 23

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 34 20 9 3 0 0 69 11 35
2018 IS-03 53 13 27 7 0 0 0 67 7 15
2017 IS 27 44 6 9 14 0 0 71 23 34
2017 IS-03 40 47 0 7 7 0 0 87 13 15

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 43 0 3 3 0 0 94 6 35
2018 IS-03 47 47 0 7 0 0 0 93 7 15
2017 IS 36 47 6 9 3 0 0 83 12 34
2017 IS-03 47 47 7 0 0 0 0 93 0 15
2014 IS 35 50 9 3 3 0 0 85 6 34
2011 IS 52 17 17 9 4 0 0 70 13 23

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 43 6 6 3 0 0 86 9 35
2018 IS-03 53 27 7 13 0 0 0 80 13 15
2017 IS 36 27 12 12 14 0 0 63 26 34
2017 IS-03 40 27 7 7 20 0 0 67 27 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 54 29 6 9 3 0 0 83 11 35
2018 IS-03 67 13 13 7 0 0 0 80 7 15
2017 IS 46 33 12 6 3 0 0 80 9 34
2017 IS-03 53 33 7 0 7 0 0 87 7 15
2014 IS 47 24 18 12 0 0 0 71 12 34
2011 IS 48 35 9 4 4 0 0 83 9 23

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 43 14 6 6 0 0 74 11 35
2018 IS-03 40 27 20 7 7 0 0 67 13 15
2017 IS 27 35 12 9 17 0 0 63 26 34
2017 IS-03 33 40 7 0 20 0 0 73 20 15
2014 IS 15 32 24 24 3 3 0 48 27 34
2011 IS 17 43 17 17 4 0 0 61 22 23

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 34 11 14 3 0 0 71 17 35
2018 IS-03 53 20 7 20 0 0 0 73 20 15
2017 IS 36 30 12 9 14 0 0 65 23 34
2017 IS-03 40 27 7 7 20 0 0 67 27 15
2014 IS 26 26 21 15 12 0 0 53 26 34

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 51 9 9 3 0 0 80 11 35
2018 IS-03 47 40 7 7 0 0 0 87 7 15
2017 IS 42 18 17 14 9 0 0 60 23 34
2017 IS-03 60 0 20 13 7 0 0 60 20 15
2014 IS 12 56 9 18 6 0 0 68 24 34
2011 IS 30 39 17 13 0 0 0 70 13 23

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 26 11 11 3 0 0 74 14 35
2018 IS-03 60 13 13 13 0 0 0 73 13 15
2017 IS 42 33 9 6 12 0 0 74 17 34
2017 IS-03 60 7 13 7 13 0 0 67 20 15
2014 IS 21 44 18 15 3 0 0 65 18 34
2011 IS 35 43 9 4 9 0 0 78 13 23

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 31 14 3 3 0 0 80 6 35
2018 IS-03 60 33 7 0 0 0 0 93 0 15
2017 IS 59 35 6 0 0 0 0 94 0 34
2017 IS-03 67 33 0 0 0 0 0 100 0 15
2014 IS 38 32 12 9 9 0 0 71 18 34
2011 IS 48 26 26 0 0 0 0 74 0 23

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 17 43 23 11 0 0 34 23 35
2018 IS-03 7 7 40 27 20 0 0 47 13 15
2017 IS 12 9 53 18 9 0 0 27 20 34
2017 IS-03 13 7 53 13 13 0 0 27 20 15
2014 IS 21 29 32 9 6 3 0 15 52 34
2011 IS 17 17 39 26 0 0 0 26 35 23

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 20 20 26 23 3 3 52 27 35
2018 IS-03 7 13 20 7 47 7 0 57 21 15
2017 IS 14 18 32 27 6 0 3 34 34 34
2017 IS-03 13 13 33 27 13 0 0 40 27 15
2014 IS 9 12 41 21 15 0 3 36 21 34
2011 IS 17 26 26 22 4 0 4 27 45 23

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 34 26 9 11 0 0 20 54 35
2018 IS-03 13 40 13 7 27 0 0 33 53 15
2017 IS 20 16 50 12 3 0 0 14 36 34
2017 IS-03 27 7 47 13 7 0 0 20 33 15
2014 IS 35 35 15 6 6 0 3 12 73 34
2011 IS 22 39 35 4 0 0 0 4 61 23

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 20 34 29 14 0 0 43 23 35
2018 IS-03 7 7 33 20 33 0 0 53 13 15
2017 IS 9 14 38 30 9 0 0 39 23 34
2017 IS-03 7 20 33 27 13 0 0 40 27 15
2014 IS 3 47 12 26 12 0 0 38 50 34
2011 IS 4 22 48 17 9 0 0 26 26 23

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 20 29 26 17 3 0 44 26 35
2018 IS-03 7 7 20 27 33 7 0 64 14 15
2017 IS 12 12 25 32 14 0 6 49 25 34
2017 IS-03 13 7 20 27 20 0 13 54 23 15
2014 IS 9 26 29 21 12 3 0 33 36 34
2011 IS 9 23 27 27 9 0 5 38 33 22

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 23 29 14 14 6 3 31 38 35
2018 IS-03 13 7 20 7 33 13 7 50 25 15
2017 IS 26 24 23 14 9 0 4 24 52 34
2017 IS-03 20 27 33 13 7 0 0 20 47 15
2014 IS 6 9 32 29 12 6 6 47 17 34
2011 IS 14 27 27 9 14 5 5 25 45 22

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 15 47 9 12 0 0 21 32 34
2018 IS-03 13 7 40 13 27 0 0 40 20 15
2017 IS 15 21 44 14 6 0 0 20 36 34
2017 IS-03 13 13 60 13 0 0 0 13 27 15
2014 IS 24 32 24 12 9 0 0 21 56 34
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 23 17 3 3 9 9 72 7 35
2018 IS-03 40 27 13 0 0 13 7 83 0 15
2017 IS 26 29 15 12 9 7 3 61 22 34
2017 IS-03 40 27 7 0 13 7 7 77 15 15
2014 IS 29 32 15 3 0 9 12 78 4 34

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 65 26 3 3 3 0 0 91 6 34
2018 IS-03 79 7 0 7 7 0 0 86 14 14
2017 IS 50 24 12 9 6 0 0 74 14 34
2017 IS-03 60 20 13 0 7 0 0 80 7 15
2014 IS 44 29 12 15 0 0 0 74 15 34

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 23 20 11 3 29 3 50 21 35
2018 IS-03 13 13 20 7 0 40 7 50 13 15
2017 IS 12 9 18 27 12 20 3 27 50 33
2017 IS-03 21 0 21 14 21 14 7 27 45 14
2014 IS 3 26 12 18 9 24 9 43 39 34

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 69 29 0 3 0 0 0 97 3 35
2018 IS-03 87 13 0 0 0 0 0 100 0 15
2017 IS 44 41 6 10 0 0 0 85 10 34
2017 IS-03 73 20 7 0 0 0 0 93 0 15
2014 IS 44 41 3 12 0 0 0 85 12 34

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 60 34 3 0 0 3 0 97 0 35
2018 IS-03 53 33 7 0 0 7 0 93 0 15
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 60 23 14 3 0 0 0 83 3 35
2018 IS-03 67 13 20 0 0 0 0 80 0 15
2017 IS 47 30 3 12 9 0 0 77 20 34
2017 IS-03 60 20 0 0 20 0 0 80 20 15
2014 IS 26 29 18 18 6 0 3 58 24 34
2011 IS 26 52 4 4 13 0 0 78 17 23

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 26 11 0 0 0 0 89 0 35
2018 IS-03 80 7 13 0 0 0 0 87 0 15
2017 IS 53 27 12 6 3 0 0 80 9 34
2017 IS-03 67 20 0 7 7 0 0 87 13 15
2014 IS 38 35 15 6 3 3 0 76 9 34
2011 IS 30 39 9 13 4 4 0 73 18 23

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 20 11 6 0 0 0 83 6 35
2018 IS-03 73 13 7 7 0 0 0 87 7 15
2017 IS 53 30 3 12 3 0 0 83 14 34
2017 IS-03 67 20 0 7 7 0 0 87 13 15
2014 IS 29 38 24 6 3 0 0 68 9 34
2011 IS 39 26 13 13 9 0 0 65 22 23

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 68 24 6 0 0 3 0 94 0 34
2018 IS-03 79 14 0 0 0 7 0 100 0 14
2017 IS 56 33 6 3 3 0 0 88 6 34
2017 IS-03 73 20 0 0 7 0 0 93 7 15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 68 18 12 3 0 0 0 85 3 34
2018 IS-03 79 7 14 0 0 0 0 86 0 14
2017 IS 51 28 6 9 6 0 0 79 15 33
2017 IS-03 73 13 0 0 13 0 0 87 13 15
2014 IS 32 38 18 6 6 0 0 71 12 34
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 31 6 9 6 0 0 80 14 35
2018 IS-03 60 27 7 0 7 0 0 87 7 15
2017 IS 36 38 12 9 6 0 0 74 14 34
2017 IS-03 33 47 7 7 7 0 0 80 13 15
2014 IS 24 44 12 3 9 9 0 74 13 34
2011 IS 17 35 22 9 0 13 4 63 11 23

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 29 9 9 3 0 0 80 11 35
2018 IS-03 73 13 7 0 7 0 0 87 7 15
2017 IS 26 51 9 9 6 0 0 77 14 34
2017 IS-03 27 53 7 0 13 0 0 80 13 15
2014 IS 21 41 21 9 9 0 0 62 18 34
2011 IS 30 35 9 22 0 4 0 68 23 23

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 37 11 9 6 3 0 74 15 35
2018 IS-03 60 13 7 7 7 7 0 79 14 15
2017 IS 20 29 15 23 6 7 0 53 31 34
2017 IS-03 20 40 7 13 13 7 0 64 29 15
2014 IS 6 38 26 21 9 0 0 44 29 34
2011 IS 9 43 17 17 9 4 0 55 27 23

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 40 9 17 9 3 0 65 26 35
2018 IS-03 47 27 7 0 13 7 0 79 14 15
2017 IS 12 39 9 24 17 0 0 50 41 34
2017 IS-03 13 40 7 27 13 0 0 53 40 15
2014 IS 9 32 12 35 9 3 0 42 45 34
2011 IS 9 30 4 43 9 4 0 41 55 23
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 57 9 3 3 0 0 86 6 35
2018 IS-03 27 60 7 0 7 0 0 87 7 15
2017 IS 29 39 6 20 6 0 0 68 26 34
2017 IS-03 40 33 0 20 7 0 0 73 27 15
2014 IS 26 44 9 18 3 0 0 71 21 34
2011 IS 26 48 4 13 9 0 0 74 22 23

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 43 20 6 3 3 0 71 9 35
2018 IS-03 27 20 33 7 7 7 0 50 14 15
2017 IS 18 32 17 18 9 7 0 53 29 34
2017 IS-03 27 40 7 7 13 7 0 71 21 15
2014 IS 9 53 12 21 6 0 0 62 26 34
2011 IS 22 39 17 9 4 0 9 67 14 23

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 31 23 3 0 0 0 74 3 35
2018 IS-03 40 27 33 0 0 0 0 67 0 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 21 24 21 3 18 6 38 31 34
2018 IS-03 14 14 14 14 7 36 0 44 33 14
2017 IS 12 32 18 14 9 10 6 51 27 34
2017 IS-03 20 40 0 13 7 7 13 75 25 15
2014 IS 0 24 30 18 15 12 0 28 38 33
2011 IS 17 22 30 13 0 13 4 47 16 23

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 29 23 0 3 9 0 72 3 35
2018 IS-03 40 20 13 0 7 20 0 75 8 15
2017 IS 48 37 6 6 3 0 0 86 9 34
2017 IS-03 67 27 0 7 0 0 0 93 7 15
2014 IS 38 29 6 9 12 6 0 72 22 34
2011 IS 33 38 19 10 0 0 0 71 10 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 26 20 20 6 3 0 53 26 35
2018 IS-03 20 33 20 13 13 0 0 53 27 15
2017 IS 18 30 12 20 20 0 0 48 40 34
2017 IS-03 7 27 7 33 27 0 0 33 60 15
2014 IS 9 15 12 26 32 3 3 25 63 34
2011 IS 4 22 4 26 43 0 0 26 70 23

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 51 17 9 3 0 0 71 11 35
2018 IS-03 20 53 7 13 7 0 0 73 20 15
2017 IS 21 36 23 12 9 0 0 57 20 34
2017 IS-03 20 40 20 7 13 0 0 60 20 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 20 6 6 3 9 0 84 9 35
2018 IS-03 53 13 7 7 0 20 0 83 8 15
2017 IS 21 41 17 12 3 6 0 66 16 34
2017 IS-03 33 40 13 7 7 0 0 73 13 15
2014 IS 26 41 15 9 3 6 0 72 13 34

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 24 18 0 0 0 0 82 0 34
2018 IS-03 67 7 27 0 0 0 0 73 0 15
2017 IS 34 31 24 9 3 0 0 64 12 33
2017 IS-03 57 7 29 0 7 0 0 64 7 14
2014 IS 29 32 18 9 3 9 0 68 13 34
2011 IS 30 48 9 9 0 4 0 82 9 23

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 77 17 3 3 0 0 0 94 3 35
2018 IS-03 87 13 0 0 0 0 0 100 0 15
2017 IS 53 30 9 3 6 0 0 83 9 34
2017 IS-03 73 7 0 7 13 0 0 80 20 15
2014 IS 38 47 9 6 0 0 0 85 6 34
2011 IS 39 43 9 4 0 4 0 86 5 23

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 26 26 3 0 0 0 71 3 35
2018 IS-03 60 20 13 7 0 0 0 80 7 15
2017 IS 35 31 20 6 6 3 0 67 12 34
2017 IS-03 47 27 20 0 7 0 0 73 7 15
2014 IS 18 41 18 18 6 0 0 59 24 34
2011 IS 9 45 23 18 0 5 0 57 19 22

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 37 14 6 0 3 0 79 6 35
2018 IS-03 60 20 7 13 0 0 0 80 13 15
2017 IS 29 45 3 14 9 0 0 74 23 34
2017 IS-03 47 27 0 20 7 0 0 73 27 15
2014 IS 24 38 12 24 3 0 0 62 26 34
2011 IS 22 43 9 22 0 4 0 68 23 23

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 24 12 12 3 9 3 70 17 34
2018 IS-03 40 20 7 13 0 13 7 75 17 15
2017 IS 23 35 12 12 14 3 0 61 28 34
2017 IS-03 33 27 13 7 13 7 0 64 21 15
2014 IS 12 29 12 29 15 3 0 42 45 34
2011 IS 23 23 14 27 14 0 0 45 41 22
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IS 29 40 31 35
2018 IS-03 13 53 33 15
2017 IS 38 16 46 34
2017 IS-03 40 7 53 15
2014 IS 41 12 47 34
2011 IS 48 22 30 23

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 IS 10 10 60 10 10 0 10
2017 IS 8 15 45 17 8 8 13
2014 IS 7 0 86 7 9999 0 14
2011 IS 0 9 91 0 9999 0 11
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 9 14 9 6 46 14 29 36 35
2018 IS-03 7 7 0 7 7 53 20 50 50 15
2017 IS 6 15 24 14 3 27 12 33 28 34
2017 IS-03 13 13 13 7 0 33 20 57 14 15
2014 IS 3 26 26 9 0 21 15 45 14 34

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 23 20 9 3 23 3 58 15 35
2018 IS-03 27 13 13 0 7 33 7 67 11 15
2017 IS 17 29 12 14 6 18 3 59 26 34
2017 IS-03 33 33 0 20 0 7 7 77 23 15
2014 IS 6 26 32 15 3 15 3 39 21 34
2011 IS 35 30 26 4 0 4 0 68 5 23
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 11 11 6 0 51 14 50 17 35
2018 IS-03 7 7 0 13 0 53 20 50 50 15
2017 IS 6 9 12 3 3 48 20 45 18 34
2017 IS-03 7 7 20 0 0 33 33 40 0 15
2014 IS 3 15 24 0 0 44 15 43 0 34

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 34 9 11 0 20 3 74 15 35
2018 IS-03 27 13 7 13 0 33 7 67 22 15
2017 IS 29 17 9 6 3 31 6 73 14 34
2017 IS-03 47 13 7 7 0 13 13 82 9 15
2014 IS 3 26 35 3 3 26 3 42 8 34
2011 IS 35 43 9 0 0 13 0 90 0 23
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 31 6 11 11 0 0 71 23 35
2018 IS-03 47 40 7 0 7 0 0 87 7 15
2017 IS 41 26 18 7 6 0 3 68 13 34
2017 IS-03 40 40 0 7 7 0 7 86 14 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 23 40 11 9 0 0 40 20 35
2018 IS-03 33 33 33 0 0 0 0 67 0 15
2017 IS 17 23 36 12 10 0 3 41 22 34
2017 IS-03 7 33 47 0 7 0 7 43 7 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 37 37 6 3 0 0 54 9 35
2018 IS-03 33 33 33 0 0 0 0 67 0 15
2017 IS 17 51 14 9 6 0 3 70 15 34
2017 IS-03 13 53 20 0 7 0 7 71 7 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 17 37 17 3 0 0 43 20 35
2018 IS-03 40 20 40 0 0 0 0 60 0 15
2017 IS 23 33 21 12 9 0 3 57 21 34
2017 IS-03 13 33 33 7 7 0 7 50 14 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 31 20 6 0 0 0 74 6 35
2018 IS-03 67 33 0 0 0 0 0 100 0 15
2017 IS 52 27 12 3 0 0 6 84 3 34
2017 IS-03 60 27 0 0 0 0 13 100 0 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 29 14 17 9 0 0 60 26 35
2018 IS-03 47 27 13 7 7 0 0 73 13 15
2017 IS 37 12 23 22 6 0 0 49 28 34
2017 IS-03 47 13 13 20 7 0 0 60 27 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 31 31 11 0 0 0 57 11 35
2018 IS-03 47 13 27 13 0 0 0 60 13 15
2017 IS 21 33 26 6 12 0 3 56 18 34
2017 IS-03 20 33 27 0 13 0 7 57 14 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 14 43 20 20 3 0 0 57 23 35
2018 IS-03 27 47 20 7 0 0 0 73 7 15
2017 IS 9 48 20 14 9 0 0 57 23 34
2017 IS-03 7 40 40 0 13 0 0 47 13 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 37 23 14 0 0 3 62 15 35
2018 IS-03 40 40 7 7 0 0 7 86 7 15
2017 IS 30 33 12 17 6 0 3 64 24 34
2017 IS-03 33 27 20 7 7 0 7 64 14 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 34 20 6 3 0 0 71 9 35
2018 IS-03 47 40 7 7 0 0 0 87 7 15
2017 IS 43 33 14 3 4 0 3 78 7 34
2017 IS-03 53 27 13 0 0 0 7 86 0 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 71 11 9 6 0 3 0 85 6 35
2018 IS-03 87 0 7 0 0 7 0 93 0 15
2017 IS 65 21 6 9 0 0 0 86 9 34
2017 IS-03 67 13 7 13 0 0 0 80 13 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 91 6 0 0 0 0 3 100 0 34
2018 IS-03 93 7 0 0 0 0 0 100 0 14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 86 9 3 0 0 0 3 97 0 35
2018 IS-03 93 7 0 0 0 0 0 100 0 15
2017 IS 80 9 6 3 3 0 0 88 6 34
2017 IS-03 87 7 0 7 0 0 0 93 7 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 31 6 6 0 0 0 89 6 35
2018 IS-03 80 20 0 0 0 0 0 100 0 15
2017 IS 65 30 6 0 0 0 0 94 0 34
2017 IS-03 73 27 0 0 0 0 0 100 0 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 60 29 3 6 3 0 0 89 9 35
2018 IS-03 80 13 0 0 7 0 0 93 7 15
2017 IS 57 26 6 3 9 0 0 83 12 34
2017 IS-03 53 27 0 7 13 0 0 80 20 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 21 3 0 3 0 35 91 5 34
2018 IS-03 64 0 0 0 0 0 36 100 0 14
2017 IS 54 9 3 0 6 0 29 87 9 34
2017 IS-03 53 0 0 0 0 0 47 100 0 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 26 9 0 0 0 3 91 0 35
2018 IS-03 73 13 13 0 0 0 0 87 0 15
2017 IS 83 6 3 0 0 0 9 97 0 34
2017 IS-03 67 7 7 0 0 0 20 92 0 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 17 17 9 11 0 0 63 20 35
2018 IS-03 40 13 20 13 13 0 0 53 27 15
2017 IS 31 29 20 9 12 0 0 60 20 34
2017 IS-03 13 47 13 7 20 0 0 60 27 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 37 17 0 3 0 0 80 3 35
2018 IS-03 60 33 7 0 0 0 0 93 0 15
2017 IS 58 27 6 4 3 0 3 87 7 34
2017 IS-03 60 20 7 0 7 0 7 86 7 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 14 43 29 14 0 0 0 57 14 35
2018 IS-03 27 53 20 0 0 0 0 80 0 15
2017 IS 12 44 23 12 9 0 0 56 21 34
2017 IS-03 7 53 27 7 7 0 0 60 13 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 17 40 23 17 0 0 40 20 35
2018 IS-03 0 0 40 33 27 0 0 60 0 15
2017 IS 15 15 24 35 12 0 0 46 30 34
2017 IS-03 7 13 27 47 7 0 0 53 20 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 44 21 12 0 6 0 66 13 34
2018 IS-03 29 29 29 7 0 7 0 62 8 14
2017 IS 9 35 23 23 0 10 0 48 26 34
2017 IS-03 13 47 13 20 0 7 0 64 21 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 43 17 11 0 6 0 70 12 35
2018 IS-03 40 40 13 0 0 7 0 86 0 15
2017 IS 6 48 14 20 12 0 0 54 32 34
2017 IS-03 13 47 13 7 20 0 0 60 27 15
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 23 14 3 11 3 0 47 53 35
2018 IS-03 67 13 7 0 7 7 0 71 29 15
2017 IS 38 32 12 7 10 3 0 39 61 34
2017 IS-03 60 20 13 7 0 0 0 60 40 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 22 18
2017 IS 31 19

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 39 18
2017 IS 24 19

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 33 18
2017 IS 31 19

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IS 56 18
2017 IS 44 19

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IS 6 18
2017 IS 0 19

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IS 17 18

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IS 28 18
2017 IS 37 19

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IS 0 53 24 18 0 6 17
2017 IS 0 59 18 5 7 11 18

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 50 50 18

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 11 28 17 17 11 6 27 40 18
2017 IS 34 37 5 15 5 5 0 75 20 20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 0 28 6 17 17 22 18 36 18
2017 IS 5 29 15 0 22 5 24 48 32 20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 14 9 9 9 0 9 72 19 35
2018 IS-03 53 13 13 7 0 0 13 77 8 15
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