2018 Public Service Employee Survey Results for Office of the Chief Electoral Officer by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 37 11 4 1 0 1 84 5 101
2018 Non-supervisor 44 41 8 3 2 0 2 87 5 259
2017 Supervisor 45 44 7 5 0 0 0 89 5 148
2017 Non-supervisor 44 36 12 5 1 0 2 82 7 281
2014 Supervisor 45 38 9 3 3 1 1 85 7 144
2014 Non-supervisor 37 39 12 9 3 0 0 76 12 281
2011 Supervisor 45 40 8 4 2 0 1 86 6 146
2011 Non-supervisor 36 40 11 7 4 0 2 77 11 274
2008 Supervisor 24 33 25 10 7 0 0 57 18 96
2008 Non-supervisor 20 37 18 14 8 2 1 58 23 166

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 37 5 3 1 0 0 91 4 101
2018 Non-supervisor 36 41 12 9 2 0 0 77 10 259
2017 Supervisor 51 36 7 4 1 0 0 87 6 148
2017 Non-supervisor 34 42 13 7 4 0 0 76 11 282
2014 Supervisor 34 53 7 4 1 0 0 87 6 144
2014 Non-supervisor 33 41 12 11 4 0 0 74 14 280
2011 Supervisor 41 42 11 3 2 0 0 83 6 143
2011 Non-supervisor 34 40 12 9 4 0 0 74 13 276
2008 Supervisor 40 41 10 6 3 0 0 80 9 96
2008 Non-supervisor 26 45 16 7 6 0 0 70 13 166

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 30 6 3 0 0 0 91 3 100
2018 Non-supervisor 46 34 11 8 2 0 0 80 10 256
2017 Supervisor 54 35 8 1 2 0 0 89 3 148
2017 Non-supervisor 39 38 10 8 4 0 0 78 13 282
2014 Supervisor 47 39 5 7 2 0 0 86 8 144
2014 Non-supervisor 39 36 11 10 4 0 0 75 14 280
2011 Supervisor 42 49 5 3 1 0 0 91 4 146
2011 Non-supervisor 37 35 13 8 6 0 0 73 14 274
2008 Supervisor 45 40 8 5 2 0 0 84 7 96
2008 Non-supervisor 33 43 10 8 7 0 0 76 14 166

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 28 13 9 4 0 0 74 13 100
2018 Non-supervisor 56 29 9 4 1 0 1 86 5 258
2017 Supervisor 36 40 12 7 5 0 0 76 12 147
2017 Non-supervisor 48 31 10 7 2 1 1 80 10 282
2014 Supervisor 29 44 11 11 3 1 1 75 14 144
2014 Non-supervisor 37 36 14 5 4 2 3 76 9 280
2011 Supervisor 34 42 13 7 3 0 1 76 10 145
2011 Non-supervisor 40 40 11 6 2 0 1 80 8 274

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 42 8 5 0 0 0 87 5 101
2018 Non-supervisor 36 42 12 7 2 0 0 78 9 257
2017 Supervisor 43 44 7 3 3 0 0 87 6 148
2017 Non-supervisor 35 42 13 6 4 0 0 76 10 281
2014 Supervisor 31 49 10 6 4 0 0 80 10 143
2014 Non-supervisor 30 43 12 11 4 0 0 73 15 281
2011 Supervisor 34 43 12 8 3 0 0 77 11 145
2011 Non-supervisor 30 39 16 8 7 0 0 69 15 273
2008 Supervisor 41 40 10 6 3 0 0 80 9 96
2008 Non-supervisor 25 47 12 12 5 0 0 72 16 165

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 31 20 11 1 0 0 67 12 100
2018 Non-supervisor 41 39 10 5 3 0 0 81 9 259
2017 Supervisor 27 42 14 12 5 0 0 69 17 148
2017 Non-supervisor 36 36 14 9 5 1 0 72 14 282
2014 Supervisor 23 38 18 12 8 1 0 62 20 144
2014 Non-supervisor 30 36 16 12 6 0 0 66 18 281
2011 Supervisor 22 43 15 12 8 0 0 66 19 145
2011 Non-supervisor 29 42 8 14 5 0 0 72 20 275

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 43 15 8 1 0 0 76 9 101
2018 Non-supervisor 38 40 11 7 3 0 0 79 10 259
2017 Supervisor 25 42 16 11 6 0 0 67 17 147
2017 Non-supervisor 33 40 12 10 4 0 0 73 14 281

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 37 4 0 0 0 0 96 0 102
2018 Non-supervisor 55 38 4 2 0 0 0 94 2 257
2017 Supervisor 48 39 7 5 0 0 0 87 5 148
2017 Non-supervisor 46 38 9 4 3 0 0 84 7 282
2014 Supervisor 47 39 9 2 2 1 0 88 4 144
2014 Non-supervisor 43 40 10 4 2 0 0 84 6 281
2011 Supervisor 49 40 7 3 1 1 0 89 4 146
2011 Non-supervisor 41 41 9 4 4 1 0 82 8 276
2008 Supervisor 55 32 6 4 2 0 0 88 6 96
2008 Non-supervisor 44 34 12 5 5 0 0 78 10 165

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 48 9 7 1 0 0 84 8 101
2018 Non-supervisor 40 40 13 5 2 1 0 81 7 256
2017 Supervisor 39 39 11 7 3 0 0 78 10 148
2017 Non-supervisor 37 34 15 9 5 0 0 71 14 282

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 29 4 3 0 0 0 93 3 101
2018 Non-supervisor 54 34 10 1 2 0 0 88 3 255
2017 Supervisor 63 32 5 1 0 0 0 95 1 147
2017 Non-supervisor 51 35 12 1 1 0 0 86 2 282
2014 Supervisor 63 28 5 2 2 0 0 91 4 143
2014 Non-supervisor 61 28 6 3 1 0 0 90 4 281
2011 Supervisor 59 33 7 1 0 0 0 92 1 146
2011 Non-supervisor 50 35 9 4 1 0 0 86 5 274

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 41 8 6 0 0 0 86 6 101
2018 Non-supervisor 35 39 14 5 5 0 1 75 11 254
2017 Supervisor 42 43 8 5 2 0 0 85 7 147
2017 Non-supervisor 33 39 15 6 6 0 1 73 12 282
2014 Supervisor 36 41 9 10 4 0 0 77 14 144
2014 Non-supervisor 23 44 16 10 6 1 0 68 16 281
2011 Supervisor 37 43 8 8 4 0 0 80 12 145
2011 Non-supervisor 29 42 13 9 7 0 1 71 15 273

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 41 7 1 3 0 0 89 4 101
2018 Non-supervisor 39 37 11 10 4 0 0 76 13 253
2017 Supervisor 42 40 11 5 2 0 0 81 8 146
2017 Non-supervisor 41 33 10 9 6 0 1 75 15 281
2014 Supervisor 38 38 12 6 6 0 0 76 12 144
2014 Non-supervisor 31 38 13 12 5 0 1 70 17 281

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 40 13 13 0 0 0 75 13 102
2018 Non-supervisor 45 34 14 4 2 0 0 79 6 256
2017 Supervisor 32 43 16 7 2 0 0 75 9 147
2017 Non-supervisor 42 35 15 4 3 0 0 78 7 282
2014 Supervisor 29 41 13 10 6 0 0 70 17 144
2014 Non-supervisor 31 45 14 6 4 1 0 77 10 281
2011 Supervisor 36 42 14 4 3 0 0 79 8 146
2011 Non-supervisor 38 38 14 7 1 1 0 77 9 276

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 41 8 4 0 0 0 88 4 102
2018 Non-supervisor 44 37 12 5 2 0 0 81 7 257
2017 Supervisor 49 39 6 2 4 0 0 88 6 147
2017 Non-supervisor 42 38 13 4 4 0 0 80 8 282
2014 Supervisor 36 43 12 6 3 0 0 79 9 144
2014 Non-supervisor 38 40 13 5 3 0 0 79 8 281
2011 Supervisor 41 37 12 7 2 0 0 79 9 145
2011 Non-supervisor 39 42 8 7 4 0 0 82 10 275
2008 Supervisor 40 47 8 2 3 0 0 86 5 96
2008 Non-supervisor 27 54 10 4 6 0 0 81 10 166

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 37 28 10 7 0 1 54 18 102
2018 Non-supervisor 61 30 8 0 0 0 0 91 1 258
2017 Supervisor 30 35 17 12 5 0 1 65 18 148
2017 Non-supervisor 53 35 9 2 0 0 0 89 2 282
2014 Supervisor 18 35 25 13 7 1 0 54 21 144
2014 Non-supervisor 49 37 10 3 1 0 0 86 3 281
2011 Supervisor 19 38 26 12 5 0 0 57 17 145
2011 Non-supervisor 55 32 9 2 1 0 0 87 3 274
2008 Supervisor 20 40 20 16 5 0 0 59 21 96
2008 Non-supervisor 36 42 14 6 2 0 1 78 8 166

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 32 42 16 4 0 1 20 37 102
2018 Non-supervisor 7 16 40 25 11 0 0 36 23 258
2017 Supervisor 7 28 44 17 4 0 0 21 35 148
2017 Non-supervisor 4 19 40 17 12 0 7 32 25 281
2014 Supervisor 15 31 37 12 4 1 1 16 47 144
2014 Non-supervisor 6 24 39 19 9 1 2 28 32 280
2011 Supervisor 16 23 39 16 4 1 1 20 40 146
2011 Non-supervisor 8 21 41 17 8 0 4 27 30 275
2008 Supervisor 11 41 31 11 4 0 1 16 53 96
2008 Non-supervisor 14 25 34 14 8 1 3 24 41 166

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 16 33 33 10 0 2 43 23 100
2018 Non-supervisor 6 12 26 26 27 1 2 55 19 258
2017 Supervisor 9 20 34 27 8 1 2 35 30 146
2017 Non-supervisor 7 15 26 24 17 4 7 46 24 281
2014 Supervisor 12 30 28 20 4 3 2 25 45 144
2014 Non-supervisor 7 19 29 22 15 4 4 40 28 278
2011 Supervisor 8 19 34 26 10 2 2 37 28 146
2011 Non-supervisor 9 16 28 26 14 2 6 42 27 274
2008 Supervisor 12 28 31 20 8 0 1 29 40 95
2008 Non-supervisor 16 23 25 21 11 2 2 34 41 166

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 23 35 23 7 0 1 30 34 101
2018 Non-supervisor 7 19 30 25 15 2 2 42 27 258
2017 Supervisor 10 25 40 18 6 1 0 25 35 148
2017 Non-supervisor 7 15 38 19 14 1 6 35 24 281
2014 Supervisor 17 24 36 13 8 3 1 21 42 144
2014 Non-supervisor 10 24 29 20 11 2 4 32 37 280
2011 Supervisor 12 20 34 21 10 2 2 31 33 146
2011 Non-supervisor 11 21 28 22 9 3 6 34 35 274
2008 Supervisor 8 30 31 22 7 0 1 29 39 96
2008 Non-supervisor 15 25 31 13 10 2 4 24 43 166

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 27 35 27 7 1 1 35 30 101
2018 Non-supervisor 5 9 23 35 25 0 3 62 15 258
2017 Supervisor 5 18 45 26 5 0 1 31 23 147
2017 Non-supervisor 4 13 22 33 23 2 5 59 17 278
2014 Supervisor 10 26 36 21 6 1 0 27 36 144
2014 Non-supervisor 2 14 32 31 16 2 2 50 17 279
2011 Supervisor 5 21 38 28 6 1 1 35 27 146
2011 Non-supervisor 1 11 29 36 16 0 5 56 13 274
2008 Supervisor 5 23 48 18 4 1 1 22 29 96
2008 Non-supervisor 10 12 31 34 8 1 3 44 23 166

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 30 35 13 7 0 1 20 44 101
2018 Non-supervisor 8 12 22 25 27 2 2 56 21 256
2017 Supervisor 14 25 38 17 4 0 1 22 40 148
2017 Non-supervisor 4 13 25 25 22 2 9 52 19 280
2014 Supervisor 20 37 27 9 2 1 4 11 60 144
2014 Non-supervisor 8 17 30 23 15 3 5 41 27 280
2011 Supervisor 14 32 32 16 4 1 1 20 48 146
2011 Non-supervisor 7 14 30 25 17 1 6 45 23 274
2008 Supervisor 11 25 34 23 4 0 2 28 37 96
2008 Non-supervisor 10 14 34 24 12 2 5 38 25 164

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 23 34 21 7 0 1 28 38 101
2018 Non-supervisor 8 19 25 21 19 5 2 43 30 257
2017 Supervisor 17 29 23 23 4 1 3 28 48 148
2017 Non-supervisor 11 20 22 19 15 6 6 40 35 281
2014 Supervisor 14 23 27 24 9 3 1 34 38 144
2014 Non-supervisor 7 17 26 26 14 7 4 45 26 280
2011 Supervisor 2 13 34 32 14 1 5 48 16 146
2011 Non-supervisor 8 14 24 25 16 4 8 47 26 272
2008 Supervisor 14 34 20 20 8 1 3 29 50 96
2008 Non-supervisor 11 29 25 14 11 4 6 28 44 166

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 17 45 19 5 0 1 25 30 101
2018 Non-supervisor 7 14 33 24 17 3 2 43 22 258
2017 Supervisor 7 24 44 19 4 1 1 23 32 148
2017 Non-supervisor 5 18 34 21 13 4 5 37 26 281
2014 Supervisor 15 23 40 11 9 1 1 21 39 144
2014 Non-supervisor 11 18 30 19 14 4 4 36 31 279
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 33 9 12 2 3 4 76 15 102
2018 Non-supervisor 31 32 14 9 6 4 4 69 16 258
2017 Supervisor 28 39 12 10 6 3 3 70 17 148
2017 Non-supervisor 34 27 13 6 5 7 8 71 13 282
2014 Supervisor 36 35 14 8 6 1 1 71 14 144
2014 Non-supervisor 28 29 10 13 7 6 7 65 24 280

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 32 5 8 1 0 0 86 9 102
2018 Non-supervisor 45 34 8 7 4 3 0 81 10 256
2017 Supervisor 50 33 6 8 3 0 0 83 11 147
2017 Non-supervisor 53 29 8 6 4 0 0 83 10 282
2014 Supervisor 47 37 6 5 4 0 1 85 9 144
2014 Non-supervisor 42 29 10 11 8 1 0 72 18 280

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 30 16 18 5 6 2 58 25 101
2018 Non-supervisor 20 24 18 9 7 18 4 56 21 255
2017 Supervisor 16 30 16 22 9 6 2 50 33 148
2017 Non-supervisor 17 20 15 9 9 24 5 53 25 281
2014 Supervisor 13 32 24 13 12 4 1 48 26 144
2014 Non-supervisor 14 18 15 19 12 19 3 41 39 281

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 42 4 6 0 0 0 90 6 102
2018 Non-supervisor 57 31 7 3 1 1 0 88 4 258
2017 Supervisor 47 40 7 6 1 0 0 86 7 147
2017 Non-supervisor 55 33 5 4 2 0 0 89 6 282
2014 Supervisor 41 47 8 2 2 0 0 88 4 144
2014 Non-supervisor 45 33 12 7 3 0 0 78 10 280

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 35 7 3 0 0 0 90 3 102
2018 Non-supervisor 45 39 11 2 2 1 0 84 4 257
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 31 12 9 2 0 0 77 11 102
2018 Non-supervisor 52 32 8 5 2 0 0 84 7 257
2017 Supervisor 34 44 9 8 4 0 0 78 12 148
2017 Non-supervisor 40 39 7 9 5 0 0 79 14 282
2014 Supervisor 32 44 10 7 6 0 1 77 12 144
2014 Non-supervisor 39 31 12 11 5 1 1 72 16 281
2011 Supervisor 35 46 6 8 5 0 1 81 13 145
2011 Non-supervisor 42 32 8 9 8 0 1 75 18 276
2008 Supervisor 25 40 14 11 9 0 1 65 21 96
2008 Non-supervisor 20 40 13 14 13 0 0 60 27 166

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 33 14 4 4 1 0 78 8 101
2018 Non-supervisor 57 30 7 4 1 0 1 88 5 255
2017 Supervisor 38 42 11 8 1 1 0 80 8 148
2017 Non-supervisor 49 34 9 4 2 0 1 84 6 282
2014 Supervisor 38 38 8 8 5 2 1 78 14 144
2014 Non-supervisor 44 34 10 4 4 3 1 81 8 281
2011 Supervisor 43 31 14 5 5 1 1 75 10 146
2011 Non-supervisor 43 29 11 6 8 2 1 74 15 276
2008 Supervisor 33 31 16 10 7 1 1 66 18 96
2008 Non-supervisor 33 31 15 9 9 2 1 66 19 166

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 35 10 4 4 0 0 82 8 100
2018 Non-supervisor 53 30 9 6 2 0 0 83 7 256
2017 Supervisor 38 45 7 7 4 0 0 83 10 147
2017 Non-supervisor 46 34 8 9 3 0 0 81 12 282
2014 Supervisor 42 36 10 8 4 1 0 78 12 144
2014 Non-supervisor 41 33 12 7 6 1 0 75 13 281
2011 Supervisor 38 38 8 10 5 0 1 77 16 146
2011 Non-supervisor 39 33 8 9 9 1 0 73 19 276
2008 Supervisor 32 33 7 19 7 0 1 66 26 96
2008 Non-supervisor 27 31 17 13 11 1 0 58 24 166

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 23 13 2 3 0 0 81 5 101
2018 Non-supervisor 62 23 9 2 2 1 0 86 5 253
2017 Supervisor 52 34 9 4 2 0 0 86 6 148
2017 Non-supervisor 58 26 8 3 4 1 0 84 7 282

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 26 12 5 4 0 0 78 9 102
2018 Non-supervisor 54 29 9 4 3 0 0 83 7 255
2017 Supervisor 45 32 10 10 4 0 0 77 14 147
2017 Non-supervisor 55 27 11 3 5 0 0 82 7 279
2014 Supervisor 40 36 11 7 6 0 0 76 14 143
2014 Non-supervisor 46 31 10 5 6 1 0 78 11 281
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 33 11 10 3 4 9 72 15 102
2017 Supervisor 22 36 16 10 4 4 10 66 15 148
2014 Supervisor 25 34 17 8 5 5 8 67 15 144

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 31 12 13 6 1 0 69 19 102
2018 Non-supervisor 38 35 11 5 4 7 0 79 9 258
2017 Supervisor 26 40 15 11 7 1 0 66 19 148
2017 Non-supervisor 37 32 13 8 3 6 0 74 12 282
2014 Supervisor 21 39 13 16 8 2 0 62 25 143
2014 Non-supervisor 28 37 16 9 5 5 0 68 14 280
2011 Supervisor 27 38 14 12 6 4 0 67 19 146
2011 Non-supervisor 26 33 17 11 7 5 1 63 19 275

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 39 14 12 1 0 0 73 13 101
2018 Non-supervisor 38 39 14 6 3 1 0 78 8 255
2017 Supervisor 21 44 17 11 6 1 0 65 18 148
2017 Non-supervisor 32 39 16 8 4 2 0 72 12 282
2014 Supervisor 21 39 15 16 8 1 0 61 24 144
2014 Non-supervisor 24 44 18 6 6 2 0 70 12 280
2011 Supervisor 27 38 14 13 6 0 1 66 19 146
2011 Non-supervisor 29 33 18 10 8 2 0 63 18 274
2008 Supervisor 35 31 13 14 5 1 1 68 19 96
2008 Non-supervisor 28 31 15 10 12 4 0 62 23 166

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 42 14 18 5 2 0 63 23 102
2018 Non-supervisor 28 36 16 8 4 8 0 70 13 258
2017 Supervisor 9 42 23 13 12 1 1 52 25 148
2017 Non-supervisor 21 38 16 12 5 7 0 63 19 281
2014 Supervisor 14 38 17 21 9 1 0 53 30 144
2014 Non-supervisor 17 36 23 12 7 6 0 55 20 280
2011 Supervisor 14 42 17 18 7 2 0 57 25 146
2011 Non-supervisor 16 37 21 13 7 5 0 57 20 275
2008 Supervisor 20 41 17 16 4 2 1 62 20 96
2008 Non-supervisor 15 34 16 21 10 5 0 51 32 165

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 44 18 19 4 0 0 59 23 102
2018 Non-supervisor 26 38 19 7 5 5 0 67 13 257
2017 Supervisor 14 39 20 17 7 1 1 54 25 147
2017 Non-supervisor 23 38 14 15 6 4 0 63 22 281
2014 Supervisor 18 32 20 20 10 1 0 51 30 144
2014 Non-supervisor 16 35 17 19 9 4 0 53 29 279
2011 Supervisor 14 38 22 18 8 1 0 52 26 146
2011 Non-supervisor 15 34 18 19 11 2 0 51 31 275
2008 Supervisor 19 25 22 24 9 0 0 44 34 95
2008 Non-supervisor 10 32 15 25 15 2 0 43 42 165
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 43 17 7 1 0 0 75 8 101
2018 Non-supervisor 41 43 10 3 1 1 0 85 5 259
2017 Supervisor 24 48 13 11 3 0 0 72 15 147
2017 Non-supervisor 37 46 9 5 2 1 0 83 7 281
2014 Supervisor 32 44 9 11 3 1 0 77 15 144
2014 Non-supervisor 28 52 12 6 1 2 0 81 8 281
2011 Supervisor 27 49 12 8 3 1 0 76 12 146
2011 Non-supervisor 29 48 10 9 3 1 0 78 12 276

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 39 18 8 2 0 0 72 10 102
2018 Non-supervisor 30 38 15 7 7 1 2 70 15 258
2017 Supervisor 29 40 12 11 6 1 2 71 17 148
2017 Non-supervisor 31 31 17 9 4 5 2 67 15 279
2014 Supervisor 29 33 16 12 8 2 0 63 21 144
2014 Non-supervisor 26 36 15 11 7 3 2 66 19 281
2011 Supervisor 40 35 11 7 3 2 1 78 11 146
2011 Non-supervisor 29 35 14 9 7 3 3 68 17 276
2008 Supervisor 38 27 15 13 6 1 1 66 19 96
2008 Non-supervisor 25 30 20 12 9 4 1 57 22 166

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 35 17 11 1 1 0 70 13 102
2018 Non-supervisor 36 41 15 5 2 2 0 78 6 259

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 23 18 22 6 10 1 49 31 101
2018 Non-supervisor 20 25 20 10 11 9 6 52 25 258
2017 Supervisor 16 22 19 15 13 11 4 44 34 148
2017 Non-supervisor 17 26 16 10 10 15 7 54 25 281
2014 Supervisor 11 21 14 20 18 12 4 38 45 144
2014 Non-supervisor 14 18 22 16 14 13 3 38 36 279
2011 Supervisor 15 21 19 19 10 10 7 43 34 146
2011 Non-supervisor 16 20 18 13 15 14 3 43 35 274

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 41 16 6 3 0 0 75 9 102
2018 Non-supervisor 37 34 14 7 5 2 1 73 13 259
2017 Supervisor 39 39 9 9 4 1 0 79 12 147
2017 Non-supervisor 44 33 10 5 3 6 0 82 8 281
2014 Supervisor 40 33 9 9 8 1 0 74 17 144
2014 Non-supervisor 41 32 9 6 6 4 2 77 13 281
2011 Supervisor 37 38 13 6 6 0 0 75 12 145
2011 Non-supervisor 33 36 13 10 5 1 2 71 15 275
2008 Supervisor 13 36 19 18 15 0 0 49 32 96
2008 Non-supervisor 11 31 21 20 14 2 1 43 35 166

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 31 12 18 9 0 1 61 27 102
2018 Non-supervisor 21 27 17 13 14 2 6 52 29 259
2017 Supervisor 28 30 20 12 9 0 1 58 21 148
2017 Non-supervisor 20 27 8 17 17 5 6 52 38 282
2014 Supervisor 14 21 20 17 22 3 2 37 42 144
2014 Non-supervisor 16 25 12 16 24 4 3 45 43 281
2011 Supervisor 18 19 18 14 26 1 3 39 42 146
2011 Non-supervisor 8 19 16 23 27 2 4 29 54 274
2008 Supervisor 13 23 21 16 21 2 5 38 39 96
2008 Non-supervisor 10 29 10 19 31 1 1 39 51 166

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 46 15 2 0 3 0 83 2 102
2018 Non-supervisor 25 41 19 9 3 2 1 68 12 257
2017 Supervisor 23 52 16 8 2 1 0 75 9 147
2017 Non-supervisor 27 38 21 4 5 3 1 68 10 282

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 34 12 2 2 4 0 83 4 102
2018 Non-supervisor 46 34 12 3 0 5 0 84 4 258
2017 Supervisor 40 38 12 5 3 1 1 80 8 148
2017 Non-supervisor 42 33 14 4 2 3 1 79 6 281
2014 Supervisor 42 35 9 6 4 3 0 80 10 144
2014 Non-supervisor 40 34 13 5 2 6 0 79 7 281

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 48 9 1 0 0 0 90 1 102
2018 Non-supervisor 50 34 11 2 1 2 0 86 2 257
2017 Supervisor 35 49 11 3 1 1 0 85 4 147
2017 Non-supervisor 45 38 12 2 1 2 1 85 3 281
2014 Supervisor 38 40 13 6 4 0 1 78 10 144
2014 Non-supervisor 35 40 13 5 2 5 0 78 8 281
2011 Supervisor 43 38 13 3 3 0 0 81 6 145
2011 Non-supervisor 34 40 15 5 3 3 1 77 8 275

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 30 12 2 0 0 0 86 2 102
2018 Non-supervisor 63 28 5 2 2 0 0 91 4 258
2017 Supervisor 46 44 7 1 2 0 0 90 3 147
2017 Non-supervisor 54 33 7 3 2 0 0 87 5 282
2014 Supervisor 45 34 9 6 4 0 1 80 11 144
2014 Non-supervisor 42 45 7 2 3 0 0 87 5 281
2011 Supervisor 45 37 12 3 2 0 0 82 5 146
2011 Non-supervisor 42 37 10 6 3 1 0 80 9 273
2008 Supervisor 43 40 9 6 1 0 0 83 7 95
2008 Non-supervisor 30 39 16 7 7 0 1 70 13 165

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 36 19 1 2 0 0 78 3 102
2018 Non-supervisor 48 29 13 6 3 1 0 78 9 255
2017 Supervisor 36 43 15 5 2 0 0 79 6 147
2017 Non-supervisor 42 36 13 5 3 0 0 79 9 281
2014 Supervisor 27 40 15 12 6 1 0 67 18 144
2014 Non-supervisor 29 42 16 8 4 1 0 71 12 279
2011 Supervisor 27 36 15 14 6 1 0 64 20 142
2011 Non-supervisor 27 39 19 8 6 1 0 67 15 275

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 39 12 6 1 0 0 81 7 100
2018 Non-supervisor 46 33 13 5 3 0 0 79 8 257
2017 Supervisor 38 45 8 6 3 0 0 83 9 146
2017 Non-supervisor 41 39 10 5 4 0 0 81 9 282
2014 Supervisor 27 42 10 14 5 1 0 70 20 144
2014 Non-supervisor 30 43 13 10 3 1 0 74 13 278
2011 Supervisor 29 40 16 12 3 0 0 69 15 146
2011 Non-supervisor 30 40 15 10 5 0 0 70 15 274
2008 Supervisor 32 33 21 10 3 0 0 66 14 96
2008 Non-supervisor 22 43 15 12 8 0 0 64 20 166

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 30 15 6 5 0 0 74 11 102
2018 Non-supervisor 38 23 18 11 7 2 2 63 19 257
2017 Supervisor 40 24 18 9 5 3 1 67 14 147
2017 Non-supervisor 34 23 21 12 6 5 1 60 18 282
2014 Supervisor 27 25 16 13 15 3 1 54 29 144
2014 Non-supervisor 27 25 17 12 10 7 1 57 24 279
2011 Supervisor 31 25 17 14 10 3 0 57 26 145
2011 Non-supervisor 26 23 19 14 13 3 1 52 28 276
2008 Supervisor 26 27 18 17 10 2 0 54 28 96
2008 Non-supervisor 20 28 17 19 12 4 0 49 33 166
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 25 38 36 102
2018 Non-supervisor 33 23 45 259
2017 Supervisor 24 43 33 148
2017 Non-supervisor 31 33 37 282
2014 Supervisor 43 29 28 144
2014 Non-supervisor 35 30 36 280
2011 Supervisor 38 29 33 146
2011 Non-supervisor 38 25 37 273

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 17 21 59 3 0 0 25
2018 Non-supervisor 11 21 34 6 20 7 86
2017 Supervisor 14 18 62 3 0 3 35
2017 Non-supervisor 10 18 38 2 21 11 87
2014 Supervisor 8 26 55 3 9999 8 62
2014 Non-supervisor 11 17 52 4 9999 17 96
2011 Supervisor 15 9 71 5 9999 0 55
2011 Non-supervisor 6 14 58 7 9999 15 105
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 16 84 102
2018 Non-supervisor 10 90 258

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 16
2018 Non-supervisor 64 25

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 25

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 25

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 16
2018 Non-supervisor 31 25

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 16
2018 Non-supervisor 49 25

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 70 16
2018 Non-supervisor 45 25

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 16
2018 Non-supervisor 46 25

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 63 16
2018 Non-supervisor 43 25

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 16
2018 Non-supervisor 38 25

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 16
2018 Non-supervisor 0 25

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 13 23 7 4 28 7 48 16 102
2018 Non-supervisor 17 17 16 5 2 37 7 60 12 258
2017 Supervisor 14 18 18 10 3 30 8 50 21 148
2017 Non-supervisor 17 13 17 5 2 34 12 57 13 281
2014 Supervisor 12 19 18 7 7 27 10 49 22 144
2014 Non-supervisor 12 18 21 5 5 31 8 49 17 279

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 35 21 9 2 4 0 66 12 102
2018 Non-supervisor 32 29 14 4 3 17 1 74 9 258
2017 Supervisor 22 34 18 10 4 9 3 64 16 148
2017 Non-supervisor 25 30 17 5 3 17 3 68 10 281
2014 Supervisor 24 32 18 5 10 9 2 63 17 144
2014 Non-supervisor 21 32 21 3 4 18 1 65 9 279
2011 Supervisor 43 32 17 2 3 3 0 77 5 145
2011 Non-supervisor 38 34 13 7 3 5 0 76 10 272
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 13 20 1 1 32 12 60 4 102
2018 Non-supervisor 16 17 17 3 1 39 7 62 7 257
2017 Supervisor 12 17 16 4 2 40 8 56 12 148
2017 Non-supervisor 18 13 17 2 2 35 13 60 9 281
2014 Supervisor 15 11 20 3 2 38 10 50 11 144
2014 Non-supervisor 13 18 20 3 3 38 6 54 10 279

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 29 20 3 1 10 3 72 5 101
2018 Non-supervisor 31 31 14 4 2 17 1 76 7 258
2017 Supervisor 24 34 14 6 2 17 2 72 10 147
2017 Non-supervisor 29 28 14 3 3 19 4 74 8 281
2014 Supervisor 26 28 19 2 4 19 2 68 8 144
2014 Non-supervisor 22 31 18 4 3 20 2 69 8 278
2011 Supervisor 44 37 13 0 1 4 1 86 1 145
2011 Non-supervisor 39 34 11 5 1 8 0 80 7 271
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 34 22 7 6 0 1 65 13 102
2018 Non-supervisor 39 28 15 8 9 0 2 68 17 258
2017 Supervisor 28 28 21 16 6 0 1 57 22 148
2017 Non-supervisor 27 27 16 13 14 1 2 55 28 281

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 14 37 22 14 0 0 27 36 101
2018 Non-supervisor 29 32 24 9 4 0 1 62 14 258
2017 Supervisor 7 24 30 23 16 0 0 31 39 148
2017 Non-supervisor 32 29 23 8 6 0 2 62 14 281

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 28 41 16 7 0 0 37 23 101
2018 Non-supervisor 39 32 16 7 4 0 1 72 11 258
2017 Supervisor 13 29 35 13 11 0 0 42 23 148
2017 Non-supervisor 35 31 16 8 7 1 2 69 15 281

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 24 26 25 16 0 0 33 41 102
2018 Non-supervisor 40 22 19 11 6 0 2 63 17 256
2017 Supervisor 6 29 23 24 18 0 1 35 41 148
2017 Non-supervisor 33 27 20 10 7 1 2 63 17 280

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 35 27 7 6 0 2 60 13 102
2018 Non-supervisor 59 21 11 2 3 0 4 83 5 258
2017 Supervisor 31 36 18 8 5 0 2 69 13 147
2017 Non-supervisor 53 24 9 3 3 1 7 83 7 280

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 31 29 11 10 0 1 50 21 102
2018 Non-supervisor 44 24 18 7 6 1 1 69 13 258
2017 Supervisor 21 36 25 12 5 0 1 57 17 148
2017 Non-supervisor 42 28 16 9 4 0 1 71 14 282

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 33 31 10 2 0 0 58 12 102
2018 Non-supervisor 37 31 17 9 3 1 2 70 12 254
2017 Supervisor 18 35 27 12 7 0 1 54 19 148
2017 Non-supervisor 35 29 21 7 4 1 3 67 12 281

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 30 33 19 4 0 0 43 24 102
2018 Non-supervisor 35 30 20 11 2 0 1 66 13 255
2017 Supervisor 12 30 29 22 7 0 0 42 29 148
2017 Non-supervisor 32 27 27 8 4 0 2 60 13 281

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 29 25 19 4 0 0 52 23 101
2018 Non-supervisor 39 30 16 10 4 0 1 69 14 255
2017 Supervisor 19 35 21 17 8 0 0 54 25 146
2017 Non-supervisor 35 27 20 10 6 0 1 63 16 281

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 30 31 9 4 0 0 56 13 100
2018 Non-supervisor 48 30 14 4 3 0 1 79 7 253
2017 Supervisor 24 35 28 8 4 1 0 59 12 147
2017 Non-supervisor 45 27 16 7 3 1 2 74 10 281

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 18 10 6 0 0 3 84 6 102
2018 Non-supervisor 69 17 6 3 2 1 3 89 6 255
2017 Supervisor 63 22 8 3 2 0 2 87 5 148
2017 Non-supervisor 63 20 9 4 2 0 2 85 6 282

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 80 6 8 1 0 0 6 91 1 102
2018 Non-supervisor 82 10 2 1 1 0 4 96 2 253

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 69 19 6 2 2 0 2 90 4 101
2018 Non-supervisor 78 9 5 2 1 2 2 91 4 254
2017 Supervisor 69 15 7 3 3 1 3 87 6 146
2017 Non-supervisor 73 11 4 4 3 1 3 88 8 280

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 38 10 8 2 0 2 80 10 102
2018 Non-supervisor 59 26 6 4 3 0 1 87 7 257
2017 Supervisor 37 43 13 3 4 0 1 80 8 147
2017 Non-supervisor 59 24 8 3 4 1 2 86 7 281

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 25 15 7 1 0 2 77 8 102
2018 Non-supervisor 61 20 8 5 4 0 1 82 9 257
2017 Supervisor 52 25 11 3 6 0 2 79 10 148
2017 Non-supervisor 63 18 9 3 4 0 3 83 8 281

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 29 17 5 2 0 2 75 7 102
2018 Non-supervisor 63 3 2 0 0 0 31 97 0 253
2017 Supervisor 43 31 16 4 5 0 1 75 9 148
2017 Non-supervisor 63 5 2 2 0 1 27 96 2 279

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 19 6 1 0 0 3 93 1 102
2018 Non-supervisor 74 11 6 2 1 1 6 91 3 255
2017 Supervisor 62 24 8 1 2 0 3 89 3 147
2017 Non-supervisor 75 9 6 0 1 1 8 93 1 279

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 79 12 1 4 1 1 2 94 5 102
2018 Non-supervisor 47 17 13 7 13 0 3 66 21 257
2017 Supervisor 65 17 5 5 3 1 4 86 9 148
2017 Non-supervisor 42 21 14 7 13 0 4 65 20 281

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 26 11 2 3 0 2 84 5 102
2018 Non-supervisor 56 25 13 2 3 0 2 82 5 257
2017 Supervisor 52 32 7 6 1 1 1 86 7 146
2017 Non-supervisor 56 24 11 3 2 1 4 83 5 281

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 31 37 21 3 0 0 40 23 102
2018 Non-supervisor 21 38 30 8 2 0 0 60 10 259
2017 Supervisor 7 25 47 14 7 0 0 32 21 148
2017 Non-supervisor 16 40 30 10 4 0 0 56 14 282

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 20 36 24 9 0 0 34 31 100
2018 Non-supervisor 4 13 33 31 18 0 1 49 17 258
2017 Supervisor 6 20 45 23 7 0 0 29 26 148
2017 Non-supervisor 4 16 32 29 19 0 1 48 20 278

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 50 17 11 1 1 0 71 12 102
2018 Non-supervisor 23 39 22 7 3 6 0 65 11 253
2017 Supervisor 14 37 23 14 6 6 1 54 21 148
2017 Non-supervisor 21 34 21 8 6 9 1 60 16 282

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 42 19 16 4 1 0 60 20 102
2018 Non-supervisor 24 44 19 6 3 3 0 70 10 258
2017 Supervisor 14 41 26 9 7 3 0 57 17 148
2017 Non-supervisor 20 44 16 11 6 3 0 66 17 279
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 33 16 5 6 0 0 40 60 100
2018 Non-supervisor 43 28 17 4 4 3 1 45 55 259
2017 Supervisor 30 26 26 9 4 3 1 31 69 148
2017 Non-supervisor 36 22 21 8 7 5 2 39 61 282

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 60
2018 Non-supervisor 21 137
2017 Supervisor 18 96
2017 Non-supervisor 30 158

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 60
2018 Non-supervisor 31 137
2017 Supervisor 22 96
2017 Non-supervisor 31 158

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 60
2018 Non-supervisor 27 137
2017 Supervisor 14 96
2017 Non-supervisor 25 158

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 60
2018 Non-supervisor 27 137
2017 Supervisor 65 96
2017 Non-supervisor 37 158

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 60
2018 Non-supervisor 5 137
2017 Supervisor 4 96
2017 Non-supervisor 2 158

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 49 60
2018 Non-supervisor 29 137

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 60
2018 Non-supervisor 31 137
2017 Supervisor 37 96
2017 Non-supervisor 38 158

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 2 45 30 8 4 10 60
2018 Non-supervisor 8 55 15 10 5 7 132
2017 Supervisor 4 57 19 13 4 3 95
2017 Non-supervisor 4 55 17 11 3 9 157

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 68 32 60
2018 Non-supervisor 65 35 135

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 28 12 17 11 2 2 60 28 60
2018 Non-supervisor 33 27 17 8 4 2 8 67 14 137
2017 Supervisor 18 33 12 19 6 1 11 58 29 97
2017 Non-supervisor 19 38 11 10 10 2 9 65 23 160

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 16 14 8 12 2 43 38 37 60
2018 Non-supervisor 19 16 15 11 13 5 22 48 32 136
2017 Supervisor 5 9 14 12 18 4 36 25 51 97
2017 Non-supervisor 7 22 14 11 23 2 22 37 45 161

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 19 8 8 10 0 6 72 20 101
2018 Non-supervisor 47 21 9 4 6 2 11 78 11 258
Report a problem or mistake on this page
Date modified: