2018 Public Service Employee Survey Results for Employment and Social Development Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	44	9	10	6	1	75	16	2935
2018	Non-visible minority	26	48	9	12	5	0	74	17	11537
2017	Visible minority	30	40	11	13	6	0	70	19	3172
2017	Non-visible minority	27	43	11	14	6	0	70	19	12522
2014	Visible minority	26	41	11	14	8	0	67	21	2673
2014	Non-visible minority	23	42	12	15	7	0	65	23	12449
2011	Visible minority	25	41	12	13	8	1	67	22	2475
2011	Non-visible minority	24	41	12	15	7	1	66	22	14259
2008	Visible minority	20	42	13	14	10	1	63	24	1735
2008	Non-visible minority	21	41	13	16	8	1	63	24	12897

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	38	14	9	6	70	15	2927
2018	Non-visible minority	36	39	13	8	4	75	12	11496
2017	Visible minority	31	37	16	9	7	68	16	3170
2017	Non-visible minority	36	39	13	8	4	75	12	12521
2014	Visible minority	28	38	16	11	7	66	18	2677
2014	Non-visible minority	31	40	14	9	6	72	14	12460
2011	Visible minority	31	35	15	10	9	66	19	2469
2011	Non-visible minority	37	37	12	8	5	74	14	14264
2008	Visible minority	27	39	14	10	9	67	19	1733
2008	Non-visible minority	32	41	13	9	5	74	13	12895

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	36	39	11	8	5	75	13	2906
2018	Non-visible minority	43	39	8	6	3	82	9	11444
2017	Visible minority	36	36	12	9	6	73	15	3169
2017	Non-visible minority	44	39	8	6	3	82	9	12515
2014	Visible minority	32	39	11	10	8	71	17	2674
2014	Non-visible minority	39	40	9	7	4	79	12	12448
2011	Visible minority	33	38	12	8	9	72	17	2471
2011	Non-visible minority	41	41	8	6	4	82	10	14276
2008	Visible minority	34	40	10	9	7	74	16	1736
2008	Non-visible minority	40	43	8	6	3	83	9	12894

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	35	11	8	6	0	1	74	14	2926
2018	Non-visible minority	41	35	10	8	5	0	1	77	13	11507
2017	Visible minority	38	34	12	8	7	0	1	73	15	3166
2017	Non-visible minority	41	33	10	8	6	0	1	75	14	12519
2014	Visible minority	31	35	16	10	8	0	1	67	18	2677
2014	Non-visible minority	33	34	13	10	8	0	1	69	18	12446
2011	Visible minority	34	35	12	10	7	1	1	71	17	2473
2011	Non-visible minority	35	37	12	9	6	0	1	73	16	14274

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	41	13	8	5	73	13	2919
2018	Non-visible minority	33	43	12	8	4	76	12	11483
2017	Visible minority	31	41	14	8	6	73	14	3171
2017	Non-visible minority	32	45	11	7	5	77	12	12528
2014	Visible minority	26	44	14	8	7	71	15	2676
2014	Non-visible minority	26	46	13	9	6	72	15	12453
2011	Visible minority	31	39	14	9	7	70	16	2473
2011	Non-visible minority	31	41	12	9	6	73	15	14254
2008	Visible minority	28	42	13	9	6	71	16	1718
2008	Non-visible minority	33	42	11	9	5	75	14	12803

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	25	33	17	12	11	0	1	59	23	2931
2018	Non-visible minority	26	35	17	13	9	0	0	61	21	11525
2017	Visible minority	24	34	17	13	11	1	0	58	24	3169
2017	Non-visible minority	25	36	16	13	9	0	0	62	22	12527
2014	Visible minority	20	32	20	15	13	0	0	52	28	2673
2014	Non-visible minority	19	36	18	16	11	0	0	55	27	12455
2011	Visible minority	20	33	18	14	14	1	0	53	28	2474
2011	Non-visible minority	19	36	17	16	11	0	0	55	28	14279

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	36	40	11	8	5	76	12	2928
2018	Non-visible minority	32	43	12	9	4	74	13	11530
2017	Visible minority	35	42	10	8	4	78	12	3169
2017	Non-visible minority	32	44	11	9	4	76	13	12522

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	50	36	8	3	2	1	87	5	2925
2018	Non-visible minority	44	41	9	4	2	0	86	6	11517
2017	Visible minority	45	38	9	4	3	0	83	8	3165
2017	Non-visible minority	41	42	9	5	2	0	83	7	12510
2014	Visible minority	42	39	10	4	4	1	82	8	2675
2014	Non-visible minority	35	43	12	5	3	0	79	9	12452
2011	Visible minority	41	39	10	6	4	1	80	10	2469
2011	Non-visible minority	33	44	12	7	4	1	78	10	14267
2008	Visible minority	43	38	9	5	4	1	82	8	1735
2008	Non-visible minority	41	41	9	5	3	1	82	9	12886

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	35	16	10	9	65	19	2911
2018	Non-visible minority	29	38	15	11	7	67	18	11490
2017	Visible minority	28	36	17	9	10	64	19	3170
2017	Non-visible minority	28	38	15	11	8	66	19	12517

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	50	33	11	4	2	83	7	2902
2018	Non-visible minority	49	36	9	4	2	85	5	11408
2017	Visible minority	51	32	11	3	2	84	6	3163
2017	Non-visible minority	50	36	9	3	2	87	5	12508
2014	Visible minority	58	29	9	2	2	87	4	2672
2014	Non-visible minority	56	31	9	3	2	87	4	12449
2011	Visible minority	55	29	10	3	2	85	5	2474
2011	Non-visible minority	55	32	8	3	2	87	5	14273

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	35	18	12	10	0	1	59	22	2910
2018	Non-visible minority	24	36	16	14	9	0	0	60	23	11475
2017	Visible minority	24	36	17	12	10	1	1	61	22	3156
2017	Non-visible minority	25	37	15	14	8	0	0	62	23	12483
2014	Visible minority	17	38	16	14	13	1	1	56	28	2676
2014	Non-visible minority	17	36	16	17	13	0	1	54	31	12454
2011	Visible minority	21	35	16	13	13	1	1	57	27	2470
2011	Non-visible minority	22	36	14	15	12	0	0	58	28	14273

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	27	32	18	12	10	1	60	22	2918
2018	Non-visible minority	29	32	17	13	8	0	62	21	11451
2017	Visible minority	27	32	18	12	10	1	60	22	3158
2017	Non-visible minority	28	34	17	12	8	1	63	21	12491
2014	Visible minority	21	34	20	12	12	1	56	24	2676
2014	Non-visible minority	23	34	18	14	11	0	57	25	12456

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	38	15	8	6	0	0	70	15	2905
2018	Non-visible minority	31	39	14	11	5	0	0	70	16	11475
2017	Visible minority	32	38	14	9	6	0	1	70	15	3160
2017	Non-visible minority	31	40	13	10	5	0	0	72	15	12494
2014	Visible minority	26	39	16	11	8	0	0	65	19	2673
2014	Non-visible minority	25	39	16	12	7	0	0	65	19	12452
2011	Visible minority	32	39	14	8	5	1	0	72	14	2472
2011	Non-visible minority	31	42	13	10	5	0	0	73	15	14260

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	38	39	13	6	4	77	10	2923
2018	Non-visible minority	39	40	12	6	3	79	10	11503
2017	Visible minority	38	37	14	6	5	76	10	3161
2017	Non-visible minority	38	41	11	6	3	79	10	12482
2014	Visible minority	34	42	13	5	5	76	10	2673
2014	Non-visible minority	34	41	13	7	5	76	12	12446
2011	Visible minority	35	38	14	7	6	73	13	2473
2011	Non-visible minority	36	42	10	7	4	78	12	14279
2008	Visible minority	32	44	11	8	5	77	12	1735
2008	Non-visible minority	38	42	9	7	3	80	11	12897

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	43	31	16	5	3	1	76	8	2939
2018	Non-visible minority	42	29	16	7	4	2	73	11	11547
2017	Visible minority	46	32	13	4	2	2	80	6	3171
2017	Non-visible minority	42	32	14	6	3	3	76	10	12532
2014	Visible minority	44	34	13	4	3	1	79	7	2675
2014	Non-visible minority	41	31	16	6	4	2	74	10	12459
2011	Visible minority	40	33	16	6	4	2	74	10	2475
2011	Non-visible minority	36	32	17	8	5	2	69	14	14269
2008	Visible minority	31	35	20	8	5	1	67	13	1735
2008	Non-visible minority	29	33	20	10	6	1	63	17	12893

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	11	22	33	20	9	1	3	31	35	2920
2018	Non-visible minority	11	25	34	19	9	1	2	28	37	11512
2017	Visible minority	11	20	32	19	10	2	7	32	33	3149
2017	Non-visible minority	10	23	34	18	10	1	4	29	35	12495
2014	Visible minority	14	25	33	16	7	2	4	24	40	2666
2014	Non-visible minority	12	30	34	14	6	1	2	21	43	12443
2011	Visible minority	17	25	32	15	6	1	4	22	44	2467
2011	Non-visible minority	16	31	32	12	6	1	2	18	49	14255
2008	Visible minority	18	28	33	13	5	2	2	19	47	1726
2008	Non-visible minority	17	33	32	12	4	1	1	17	51	12877

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	9	15	25	27	16	4	4	46	27	2904
2018	Non-visible minority	9	18	29	25	15	2	2	42	28	11470
2017	Visible minority	9	14	25	22	16	5	9	45	26	3129
2017	Non-visible minority	8	17	28	22	16	3	5	42	28	12462
2014	Visible minority	15	19	29	19	10	3	5	31	38	2666
2014	Non-visible minority	13	24	31	18	9	3	3	29	39	12430
2011	Visible minority	19	21	26	18	9	3	5	29	43	2464
2011	Non-visible minority	18	25	29	16	8	2	2	25	45	14249
2008	Visible minority	16	23	27	18	8	3	3	28	43	1725
2008	Non-visible minority	18	27	28	16	7	2	2	25	47	12865

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	14	20	27	19	11	3	6	33	36	2909
2018	Non-visible minority	16	23	28	17	10	2	4	30	41	11476
2017	Visible minority	14	16	27	17	12	5	9	33	36	3140
2017	Non-visible minority	14	22	27	16	11	3	7	30	40	12464
2014	Visible minority	18	22	26	15	9	4	6	26	45	2669
2014	Non-visible minority	19	26	27	14	7	2	6	23	48	12426
2011	Visible minority	20	21	26	16	7	3	7	26	46	2465
2011	Non-visible minority	22	27	26	13	6	2	5	21	52	14236
2008	Visible minority	20	22	30	14	6	3	4	22	46	1721
2008	Non-visible minority	21	26	27	15	6	2	3	21	50	12857

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	9	12	29	28	16	2	5	47	23	2902
2018	Non-visible minority	10	17	30	23	15	1	4	39	29	11442
2017	Visible minority	9	13	25	25	16	3	10	47	25	3127
2017	Non-visible minority	9	16	30	22	14	2	7	40	28	12432
2014	Visible minority	10	15	29	24	13	2	7	40	28	2661
2014	Non-visible minority	10	19	32	21	10	1	5	34	32	12406
2011	Visible minority	12	15	30	23	12	2	8	38	29	2456
2011	Non-visible minority	14	22	31	19	9	1	4	30	37	14227
2008	Visible minority	13	16	30	23	10	2	5	36	32	1721
2008	Non-visible minority	13	22	33	20	8	1	3	29	37	12855

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	13	17	26	23	15	2	5	40	32	2915
2018	Non-visible minority	14	21	27	19	13	2	4	34	37	11472
2017	Visible minority	10	16	24	20	16	3	10	41	30	3144
2017	Non-visible minority	13	20	27	17	15	2	6	35	36	12471
2014	Visible minority	18	21	27	16	11	2	5	30	42	2668
2014	Non-visible minority	21	26	26	13	8	1	4	23	50	12436
2011	Visible minority	20	20	26	17	10	2	6	29	43	2458
2011	Non-visible minority	24	26	25	13	7	1	3	21	52	14266
2008	Visible minority	20	23	26	17	9	2	3	28	45	1723
2008	Non-visible minority	22	27	26	14	7	1	3	22	51	12856

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	14	17	25	21	13	5	5	37	34	2907
2018	Non-visible minority	13	21	27	20	13	3	3	35	36	11437
2017	Visible minority	12	17	24	18	13	7	9	37	34	3136
2017	Non-visible minority	12	19	26	19	14	4	6	36	35	12484
2014	Visible minority	13	16	25	20	12	6	7	37	34	2667
2014	Non-visible minority	12	18	26	23	12	3	5	39	33	12422
2011	Visible minority	16	16	25	20	11	5	8	36	36	2453
2011	Non-visible minority	12	18	26	22	13	3	6	38	34	14237
2008	Visible minority	18	20	27	18	9	4	5	29	41	1729
2008	Non-visible minority	15	22	27	20	10	2	4	31	40	12863

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	15	21	29	16	11	4	4	29	39	2927
2018	Non-visible minority	18	25	31	14	8	2	2	23	44	11504
2017	Visible minority	14	19	28	15	11	5	8	30	38	3149
2017	Non-visible minority	16	24	32	13	9	3	4	23	43	12479
2014	Visible minority	16	20	30	15	9	5	6	27	40	2672
2014	Non-visible minority	18	27	32	12	6	2	3	19	47	12426

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	30	22	8	9	6	4	56	19	2919
2018	Non-visible minority	22	32	19	10	7	7	4	61	18	11493
2017	Visible minority	29	27	16	9	8	6	5	63	19	3168
2017	Non-visible minority	26	30	15	10	7	6	5	64	19	12521
2014	Visible minority	29	30	16	9	8	5	3	64	19	2673
2014	Non-visible minority	26	31	17	10	7	5	4	63	19	12456

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	39	31	12	9	7	1	71	16	2915
2018	Non-visible minority	44	32	9	9	6	1	77	14	11455
2017	Visible minority	45	28	9	8	8	2	75	16	3169
2017	Non-visible minority	46	31	8	8	5	1	78	14	12515
2014	Visible minority	43	28	11	9	8	2	72	17	2672
2014	Non-visible minority	43	31	9	10	6	1	75	16	12452

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	14	21	21	13	11	17	3	44	30	2913
2018	Non-visible minority	13	22	19	15	12	17	2	43	34	11472
2017	Visible minority	14	19	19	13	12	20	3	43	32	3164
2017	Non-visible minority	11	22	17	17	12	19	2	42	37	12527
2014	Visible minority	10	19	21	15	16	17	2	37	38	2677
2014	Non-visible minority	9	21	19	18	15	15	2	36	41	12454

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	44	35	10	6	4	1	80	10	2917
2018	Non-visible minority	48	37	7	6	2	0	85	8	11465
2017	Visible minority	43	37	9	6	4	0	81	10	3164
2017	Non-visible minority	44	39	7	6	3	0	84	9	12509
2014	Visible minority	37	42	10	8	3	1	79	11	2676
2014	Non-visible minority	40	42	8	7	3	0	82	10	12449

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	33	37	17	5	4	3	1	73	9	2922
2018	Non-visible minority	37	39	14	5	2	2	1	78	7	11500

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	40	34	11	7	6	1	1	75	14	2911
2018	Non-visible minority	38	36	12	9	5	1	0	74	14	11497
2017	Visible minority	41	33	11	7	6	1	1	76	13	3170
2017	Non-visible minority	37	37	11	8	5	1	1	75	13	12523
2014	Visible minority	36	36	12	8	6	1	0	73	14	2677
2014	Non-visible minority	34	38	13	9	6	1	0	72	15	12455
2011	Visible minority	34	36	13	10	7	1	0	70	17	2476
2011	Non-visible minority	30	38	14	11	7	1	0	68	18	14276
2008	Visible minority	27	34	16	11	10	1	1	62	22	1735
2008	Non-visible minority	26	35	14	13	10	1	1	62	24	12889

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	45	30	12	6	5	2	1	77	12	2905
2018	Non-visible minority	47	31	10	6	3	2	1	80	9	11479
2017	Visible minority	47	29	11	6	5	2	1	78	11	3169
2017	Non-visible minority	46	32	10	5	3	2	1	81	9	12525
2014	Visible minority	41	31	13	7	5	2	1	74	12	2675
2014	Non-visible minority	41	32	13	6	4	2	0	76	11	12459
2011	Visible minority	39	31	14	7	6	2	1	73	13	2474
2011	Non-visible minority	39	33	13	8	4	2	0	74	12	14274
2008	Visible minority	32	32	16	7	9	3	1	67	16	1735
2008	Non-visible minority	36	33	13	8	6	3	1	71	15	12893

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	31	10	7	5	1	1	78	12	2892
2018	Non-visible minority	44	33	10	7	4	1	0	78	11	11460
2017	Visible minority	47	31	10	6	5	1	0	79	11	3167
2017	Non-visible minority	44	35	9	7	4	1	0	80	11	12512
2014	Visible minority	41	35	11	7	5	1	1	77	12	2675
2014	Non-visible minority	39	36	11	9	5	1	0	76	14	12455
2011	Visible minority	39	33	11	9	7	1	0	73	16	2469
2011	Non-visible minority	37	37	10	10	5	1	0	74	15	14268
2008	Visible minority	32	35	12	10	9	1	1	68	19	1729
2008	Non-visible minority	34	36	11	11	8	1	0	70	19	12883

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	48	28	12	4	6	2	78	10	2907
2018	Non-visible minority	55	26	10	4	4	1	83	8	11470
2017	Visible minority	52	25	11	4	6	3	79	10	3169
2017	Non-visible minority	55	26	10	4	4	2	83	8	12515

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	47	28	12	5	6	1	76	12	2909
2018	Non-visible minority	49	29	11	6	4	0	78	11	11485
2017	Visible minority	50	26	11	6	6	1	77	11	3162
2017	Non-visible minority	52	28	10	6	4	0	80	10	12500
2014	Visible minority	43	32	12	6	6	0	76	12	2674
2014	Non-visible minority	45	31	11	7	5	0	76	12	12447

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	28	37	15	9	5	1	4	68	15	330
2018	Non-visible minority	30	37	12	10	4	2	4	72	15	1977
2017	Visible minority	27	39	12	12	4	2	3	70	17	333
2017	Non-visible minority	26	41	12	11	5	2	4	71	16	2084
2014	Visible minority	27	35	14	10	8	2	4	66	19	283
2014	Non-visible minority	26	39	13	10	5	2	4	69	17	2248

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	32	29	17	7	7	8	0	66	15	2928
2018	Non-visible minority	31	31	16	7	5	9	0	69	13	11534
2017	Visible minority	32	28	16	7	7	10	1	67	15	3174
2017	Non-visible minority	30	32	14	8	5	10	0	69	15	12528
2014	Visible minority	24	31	17	8	8	11	0	62	19	2672
2014	Non-visible minority	24	32	18	9	6	11	0	63	18	12452
2011	Visible minority	21	30	21	8	9	11	1	57	20	2468
2011	Non-visible minority	21	29	20	11	8	10	1	57	21	14279

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	30	17	10	8	4	0	63	19	2918
2018	Non-visible minority	29	33	18	11	7	3	0	63	18	11495
2017	Visible minority	30	30	18	9	8	4	1	63	18	3171
2017	Non-visible minority	27	33	18	11	7	4	0	63	19	12526
2014	Visible minority	22	29	21	12	11	5	0	54	24	2674
2014	Non-visible minority	19	32	21	14	10	4	0	53	25	12452
2011	Visible minority	18	29	24	11	13	5	1	49	26	2470
2011	Non-visible minority	16	29	22	16	14	3	0	47	31	14256
2008	Visible minority	19	29	22	10	12	6	1	52	24	1731
2008	Non-visible minority	18	32	19	16	13	3	0	51	30	12884

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	28	21	12	9	7	0	55	22	2921
2018	Non-visible minority	19	31	20	14	8	7	0	54	24	11482
2017	Visible minority	23	27	19	12	8	9	1	56	22	3163
2017	Non-visible minority	20	30	19	14	8	9	0	55	24	12512
2014	Visible minority	16	27	23	14	12	8	0	47	28	2673
2014	Non-visible minority	13	27	23	18	11	7	0	44	32	12448
2011	Visible minority	12	29	22	17	12	8	0	45	31	2468
2011	Non-visible minority	9	27	22	21	14	6	0	38	38	14259
2008	Visible minority	10	29	21	18	12	10	0	43	33	1732
2008	Non-visible minority	8	28	21	23	14	5	0	38	39	12889

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	33	18	12	10	3	58	23	2925
2018	Non-visible minority	19	33	18	17	10	4	53	28	11522
2017	Visible minority	24	33	16	12	9	5	60	23	3160
2017	Non-visible minority	20	34	17	15	10	5	56	26	12512
2014	Visible minority	17	31	18	15	13	5	51	29	2671
2014	Non-visible minority	14	31	19	19	13	4	47	34	12446
2011	Visible minority	15	34	18	17	13	4	51	30	2470
2011	Non-visible minority	10	33	19	21	15	3	44	37	14258
2008	Visible minority	15	36	17	18	12	3	52	30	1737
2008	Non-visible minority	12	35	16	22	13	2	48	36	12887

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	41	17	8	4	1	72	11	2929
2018	Non-visible minority	26	46	16	8	3	1	72	11	11496
2017	Visible minority	32	40	15	7	4	2	74	11	3163
2017	Non-visible minority	26	45	16	8	3	1	72	11	12516
2014	Visible minority	26	42	16	8	5	2	71	13	2674
2014	Non-visible minority	22	43	19	9	5	2	67	14	12454
2011	Visible minority	25	42	17	9	6	2	68	15	2470
2011	Non-visible minority	21	43	17	11	6	1	66	17	14265

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	31	37	14	8	6	2	1	71	14	2924
2018	Non-visible minority	34	39	12	8	4	2	1	75	12	11498
2017	Visible minority	36	35	12	7	5	4	1	75	13	3161
2017	Non-visible minority	37	38	11	7	3	3	1	78	11	12508
2014	Visible minority	35	38	12	7	4	4	1	76	11	2675
2014	Non-visible minority	37	40	10	7	3	2	1	80	10	12454
2011	Visible minority	30	35	13	9	6	6	1	70	16	2464
2011	Non-visible minority	32	37	12	9	5	4	1	72	15	14235
2008	Visible minority	25	35	13	10	10	6	1	65	22	1733
2008	Non-visible minority	27	36	13	11	7	4	1	67	19	12879

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	33	36	18	7	5	1	0	70	12	2911
2018	Non-visible minority	34	40	16	6	3	1	0	74	9	11466

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	19	24	20	12	13	9	2	49	28	2929
2018	Non-visible minority	19	25	20	14	11	9	2	49	29	11495
2017	Visible minority	20	23	17	12	15	12	3	49	31	3155
2017	Non-visible minority	19	24	17	14	12	11	3	50	30	12505
2014	Visible minority	16	22	19	13	16	11	2	44	34	2672
2014	Non-visible minority	16	24	18	16	14	10	2	45	35	12457
2011	Visible minority	13	22	20	13	16	12	4	41	35	2474
2011	Non-visible minority	13	23	19	17	14	12	3	42	36	14281

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	30	18	13	14	3	0	54	27	2923
2018	Non-visible minority	22	34	17	13	9	3	0	58	24	11509
2017	Visible minority	25	30	16	12	13	4	1	57	26	3165
2017	Non-visible minority	24	35	16	13	8	3	0	61	22	12515
2014	Visible minority	18	29	18	15	16	4	1	49	33	2678
2014	Non-visible minority	18	33	18	16	12	3	1	53	29	12455
2011	Visible minority	15	30	18	17	19	2	1	46	36	2474
2011	Non-visible minority	16	33	19	17	13	2	0	50	31	14268
2008	Visible minority	14	32	20	15	17	2	0	47	33	1734
2008	Non-visible minority	14	34	19	18	13	1	0	49	31	12891

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	21	26	16	13	19	4	1	49	34	2927
2018	Non-visible minority	22	30	15	15	14	2	2	54	30	11506
2017	Visible minority	20	25	16	15	19	4	2	48	36	3168
2017	Non-visible minority	21	29	14	15	15	3	2	53	32	12512
2014	Visible minority	14	20	16	18	27	3	2	36	47	2678
2014	Non-visible minority	14	24	16	19	22	3	3	40	43	12452
2011	Visible minority	13	22	16	17	28	2	1	36	47	2473
2011	Non-visible minority	12	26	16	19	23	2	2	40	44	14263
2008	Visible minority	17	30	15	16	19	2	1	48	36	1734
2008	Non-visible minority	16	33	15	18	16	1	1	50	35	12881

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	19	30	25	10	9	6	1	53	21	2931
2018	Non-visible minority	20	35	22	12	7	4	0	57	20	11519
2017	Visible minority	19	30	21	11	9	9	1	54	22	3165
2017	Non-visible minority	19	35	21	13	7	5	1	57	21	12509

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	41	34	13	5	5	2	0	77	10	2912
2018	Non-visible minority	45	36	11	3	2	3	0	84	5	11496
2017	Visible minority	39	32	14	4	6	4	1	75	10	3167
2017	Non-visible minority	41	36	13	3	2	4	1	81	5	12501
2014	Visible minority	36	33	15	6	6	4	0	73	12	2674
2014	Non-visible minority	40	35	14	3	2	5	1	80	6	12443

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	41	36	11	6	5	1	78	11	2914
2018	Non-visible minority	44	37	11	4	2	1	82	7	11493
2017	Visible minority	42	36	11	5	4	2	79	10	3163
2017	Non-visible minority	41	40	10	5	2	2	83	7	12504
2014	Visible minority	37	36	13	6	6	3	74	12	2676
2014	Non-visible minority	38	38	13	5	3	3	78	8	12451
2011	Visible minority	30	37	15	7	7	4	70	14	2472
2011	Non-visible minority	29	38	16	7	5	4	70	13	14255

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	46	35	10	4	4	0	82	8	2904
2018	Non-visible minority	49	35	8	4	3	0	85	7	11489
2017	Visible minority	48	34	9	4	4	0	83	8	3170
2017	Non-visible minority	47	38	8	5	3	0	85	7	12533
2014	Visible minority	42	37	12	5	4	1	80	9	2676
2014	Non-visible minority	41	39	10	6	3	0	80	9	12443
2011	Visible minority	35	38	14	6	5	1	74	12	2469
2011	Non-visible minority	33	40	13	7	6	0	74	13	14232
2008	Visible minority	29	40	15	8	7	1	70	15	1733
2008	Non-visible minority	29	42	14	9	6	1	71	15	12881

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	38	32	17	7	7	0	70	13	2912
2018	Non-visible minority	37	33	16	8	5	1	70	14	11495
2017	Visible minority	37	31	16	8	7	1	69	14	3166
2017	Non-visible minority	34	34	16	9	6	1	69	15	12508
2014	Visible minority	24	35	19	12	8	1	61	20	2678
2014	Non-visible minority	22	35	19	13	9	1	58	23	12455
2011	Visible minority	25	34	21	9	9	2	59	19	2476
2011	Non-visible minority	22	35	20	13	10	1	57	23	14257

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	35	34	16	8	6	0	69	15	2898
2018	Non-visible minority	35	36	15	8	5	0	71	13	11427
2017	Visible minority	35	34	16	8	6	1	69	14	3167
2017	Non-visible minority	33	38	15	9	5	0	71	14	12517
2014	Visible minority	23	36	20	12	8	1	60	20	2677
2014	Non-visible minority	22	38	19	13	8	0	60	21	12450
2011	Visible minority	23	35	20	11	9	1	59	20	2468
2011	Non-visible minority	21	37	19	13	9	1	59	23	14235
2008	Visible minority	22	40	18	12	8	1	62	20	1727
2008	Non-visible minority	23	40	16	14	7	0	63	21	12880

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	28	22	19	13	14	3	0	52	28	2913
2018	Non-visible minority	28	25	21	13	9	4	0	55	23	11513
2017	Visible minority	25	22	20	14	14	5	0	50	29	3169
2017	Non-visible minority	28	25	20	13	9	5	1	56	23	12519
2014	Visible minority	20	24	19	16	16	5	0	46	33	2676
2014	Non-visible minority	21	25	20	16	12	5	1	49	30	12448
2011	Visible minority	22	22	18	16	16	5	0	46	34	2468
2011	Non-visible minority	23	25	19	14	12	6	1	52	28	14255
2008	Visible minority	18	25	18	17	16	5	0	46	35	1733
2008	Non-visible minority	23	28	18	16	10	5	1	54	27	12881

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Visible minority	35	27	38	2938
2018	Non-visible minority	29	36	35	11559
2017	Visible minority	32	27	41	3171
2017	Non-visible minority	28	39	34	12528
2014	Visible minority	32	27	42	2677
2014	Non-visible minority	29	37	34	12456
2011	Visible minority	35	28	37	2476
2011	Non-visible minority	29	38	32	14276

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Visible minority	4	37	42	5	6	6	1024
2018	Non-visible minority	15	36	33	5	5	6	3337
2017	Visible minority	5	32	41	6	8	7	1017
2017	Non-visible minority	18	35	30	5	6	6	3487
2014	Visible minority	3	35	47	7	9999	9	849
2014	Non-visible minority	19	29	34	9	9999	9	3633
2011	Visible minority	5	31	47	8	9999	9	859
2011	Non-visible minority	21	30	31	7	9999	11	4210

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	15	85	2933
2018	Non-visible minority	13	87	11550

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Visible minority	47	454
2018	Non-visible minority	49	1465

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	63	454
2018	Non-visible minority	56	1465

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	454
2018	Non-visible minority	5	1465

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	454
2018	Non-visible minority	4	1465

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	19	454
2018	Non-visible minority	15	1465

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	3	454
2018	Non-visible minority	4	1465

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Visible minority	41	454
2018	Non-visible minority	42	1466

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Visible minority	38	454
2018	Non-visible minority	38	1466

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Visible minority	45	454
2018	Non-visible minority	43	1466

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Visible minority	39	454
2018	Non-visible minority	39	1466

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Visible minority	29	454
2018	Non-visible minority	25	1466

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Visible minority	58	454
2018	Non-visible minority	56	1466

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Visible minority	34	454
2018	Non-visible minority	36	1466

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	454
2018	Non-visible minority	9	1466

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	454
2018	Non-visible minority	12	1466

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Visible minority	52	454
2018	Non-visible minority	44	1466

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Visible minority	28	454
2018	Non-visible minority	24	1466

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	17	454
2018	Non-visible minority	18	1466

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	47	452
2018	Non-visible minority	55	1466

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	29	452
2018	Non-visible minority	26	1466

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	452
2018	Non-visible minority	6	1466

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	23	452
2018	Non-visible minority	21	1466

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	452
2018	Non-visible minority	9	1466

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	452
2018	Non-visible minority	6	1466

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	14	452
2018	Non-visible minority	13	1466

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	452
2018	Non-visible minority	12	1466

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	28	452
2018	Non-visible minority	25	1466

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	418
2018	Non-visible minority	12	1377

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	19	418
2018	Non-visible minority	20	1377

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	418
2018	Non-visible minority	11	1377

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	418
2018	Non-visible minority	7	1377

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	418
2018	Non-visible minority	11	1377

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	10	418
2018	Non-visible minority	9	1377

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	418
2018	Non-visible minority	10	1377

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	14	418
2018	Non-visible minority	10	1377

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	16	418
2018	Non-visible minority	11	1377

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	32	418
2018	Non-visible minority	27	1377

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	418
2018	Non-visible minority	8	1377

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	49	418
2018	Non-visible minority	43	1377

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	52	418
2018	Non-visible minority	51	1377

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	418
2018	Non-visible minority	4	1377

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	418
2018	Non-visible minority	15	1377

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	17	16	24	5	7	23	8	48	18	2916
2018	Non-visible minority	16	17	21	6	6	28	7	50	18	11523
2017	Visible minority	17	16	18	5	8	26	10	53	19	3173
2017	Non-visible minority	15	16	18	6	6	28	9	50	20	12528
2014	Visible minority	14	17	20	6	7	28	9	48	20	2677
2014	Non-visible minority	13	16	20	7	6	31	9	48	20	12453

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	29	28	20	6	5	10	2	65	13	2917
2018	Non-visible minority	31	32	18	6	4	9	1	69	11	11529
2017	Visible minority	30	27	16	5	6	14	2	67	13	3166
2017	Non-visible minority	29	31	17	6	5	11	1	69	12	12504
2014	Visible minority	23	27	20	5	6	17	1	61	14	2677
2014	Non-visible minority	23	29	20	6	5	15	1	63	13	12454
2011	Visible minority	28	33	16	6	5	11	0	69	12	2472
2011	Non-visible minority	28	36	17	6	4	8	0	70	11	14258

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	11	89	2928
2018	Non-visible minority	6	94	11516

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Visible minority	37	333
2018	Non-visible minority	35	665

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	76	333
2018	Non-visible minority	77	665

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	333
2018	Non-visible minority	1	665

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	333
2018	Non-visible minority	5	665

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	18	333
2018	Non-visible minority	10	665

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	333
2018	Non-visible minority	8	665

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Visible minority	58	331
2018	Non-visible minority	10	664

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Visible minority	40	331
2018	Non-visible minority	11	664

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Visible minority	35	331
2018	Non-visible minority	4	664

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	331
2018	Non-visible minority	3	664

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Visible minority	27	331
2018	Non-visible minority	29	664

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Visible minority	18	331
2018	Non-visible minority	23	664

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Visible minority	3	331
2018	Non-visible minority	5	664

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Visible minority	3	331
2018	Non-visible minority	2	664

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Visible minority	8	331
2018	Non-visible minority	8	664

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Visible minority	15	331
2018	Non-visible minority	18	664

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	331
2018	Non-visible minority	27	664

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Visible minority	0	331
2018	Non-visible minority	0	664

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	14	331
2018	Non-visible minority	20	664

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	29	334
2018	Non-visible minority	34	665

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	13	334
2018	Non-visible minority	16	665

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	3	334
2018	Non-visible minority	4	665

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	19	334
2018	Non-visible minority	19	665

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	334
2018	Non-visible minority	3	665

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	334
2018	Non-visible minority	6	665

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	334
2018	Non-visible minority	9	665

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	6	334
2018	Non-visible minority	10	665

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	49	334
2018	Non-visible minority	43	665

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	310
2018	Non-visible minority	5	623

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	14	310
2018	Non-visible minority	11	623

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	310
2018	Non-visible minority	4	623

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	2	310
2018	Non-visible minority	3	623

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	310
2018	Non-visible minority	3	623

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	5	310
2018	Non-visible minority	4	623

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	310
2018	Non-visible minority	8	623

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	17	310
2018	Non-visible minority	12	623

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	310
2018	Non-visible minority	11	623

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	27	310
2018	Non-visible minority	28	623

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	9	310
2018	Non-visible minority	8	623

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Visible minority	45	310
2018	Non-visible minority	47	623

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	2	310
2018	Non-visible minority	1	623

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	58	310
2018	Non-visible minority	60	623

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Visible minority	4	310
2018	Non-visible minority	5	623

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	12	310
2018	Non-visible minority	16	623

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	19	16	25	4	5	24	6	50	14	2933
2018	Non-visible minority	18	17	22	3	3	31	6	56	9	11521
2017	Visible minority	19	16	19	4	5	28	9	56	14	3169
2017	Non-visible minority	17	17	19	3	3	34	9	58	9	12524
2014	Visible minority	14	17	21	4	5	31	8	50	15	2677
2014	Non-visible minority	14	16	20	3	2	37	9	54	10	12447

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	27	21	5	5	10	2	65	12	2934
2018	Non-visible minority	33	32	18	3	3	10	1	73	7	11536
2017	Visible minority	31	27	16	4	5	14	2	70	11	3165
2017	Non-visible minority	33	31	15	3	2	13	2	76	6	12513
2014	Visible minority	24	27	19	4	5	19	2	64	11	2675
2014	Non-visible minority	26	30	18	3	2	19	2	71	7	12445
2011	Visible minority	30	33	16	5	4	12	0	72	10	2468
2011	Non-visible minority	33	37	14	4	2	10	0	78	7	14254

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	19	21	20	15	22	1	2	41	38	2928
2018	Non-visible minority	15	22	21	16	24	0	1	37	41	11538
2017	Visible minority	20	22	18	16	20	1	3	44	37	3157
2017	Non-visible minority	18	22	19	16	23	0	2	40	40	12516

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	19	24	28	15	11	2	44	27	2925
2018	Non-visible minority	17	25	29	17	11	1	42	29	11518
2017	Visible minority	21	26	24	15	11	2	48	27	3160
2017	Non-visible minority	18	25	27	16	12	1	43	29	12514

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	26	24	22	13	10	1	5	53	24	2914
2018	Non-visible minority	23	26	24	14	10	0	3	51	24	11481
2017	Visible minority	27	25	19	12	9	1	7	57	23	3150
2017	Non-visible minority	24	26	23	13	10	1	4	52	24	12494

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	22	22	15	14	2	3	47	30	2913
2018	Non-visible minority	20	23	24	17	13	1	2	44	31	11488
2017	Visible minority	24	24	20	13	12	2	5	51	27	3157
2017	Non-visible minority	21	23	22	16	13	1	2	47	30	12520

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	49	20	13	5	3	1	10	77	9	2917
2018	Non-visible minority	51	22	11	4	3	1	8	80	8	11499
2017	Visible minority	47	20	10	4	3	1	14	79	8	3155
2017	Non-visible minority	48	21	11	4	3	1	12	79	8	12503

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	29	24	22	11	11	2	54	23	2927
2018	Non-visible minority	29	27	22	11	9	1	57	20	11528
2017	Visible minority	28	26	21	12	10	1	56	23	3150
2017	Non-visible minority	28	30	22	11	8	1	59	19	12496

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	28	26	10	8	1	3	54	18	2923
2018	Non-visible minority	25	33	24	10	6	1	2	59	16	11496
2017	Visible minority	27	29	20	12	7	1	4	59	19	3152
2017	Non-visible minority	27	31	22	11	6	1	2	60	17	12490

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	28	23	13	7	1	3	54	21	2927
2018	Non-visible minority	22	31	25	13	7	1	1	54	21	11503
2017	Visible minority	26	28	21	11	8	1	4	58	20	3146
2017	Non-visible minority	23	31	23	13	7	1	2	55	21	12486

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	26	28	22	12	8	1	3	56	21	2919
2018	Non-visible minority	28	31	22	11	6	0	1	61	17	11499
2017	Visible minority	30	28	19	11	7	1	4	61	19	3152
2017	Non-visible minority	30	31	20	10	6	1	2	63	17	12485

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	24	27	23	14	9	1	2	53	23	2910
2018	Non-visible minority	22	30	25	13	9	0	1	52	22	11459
2017	Visible minority	26	28	21	12	9	1	3	56	22	3146
2017	Non-visible minority	23	30	23	13	8	1	1	55	22	12467

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	44	24	15	7	5	5	72	13	2907
2018	Non-visible minority	47	24	14	7	5	2	73	12	11463
2017	Visible minority	47	24	14	7	5	4	73	12	3150
2017	Non-visible minority	48	24	14	6	5	2	74	11	12514

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	56	18	10	4	5	1	7	80	9	2906
2018	Non-visible minority	65	16	7	3	3	1	6	86	6	11489

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	57	15	8	5	7	1	6	78	13	2912
2018	Non-visible minority	70	12	6	3	3	1	4	87	7	11485
2017	Visible minority	58	15	7	5	6	2	6	80	12	3153
2017	Non-visible minority	72	12	5	3	3	1	4	88	6	12519

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	55	23	11	4	4	0	3	81	8	2925
2018	Non-visible minority	56	25	11	4	3	0	2	83	6	11511
2017	Visible minority	55	23	8	5	4	1	5	83	9	3149
2017	Non-visible minority	57	26	9	3	2	0	3	85	6	12513

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	52	19	11	7	8	1	3	74	15	2921
2018	Non-visible minority	58	19	10	6	4	0	2	79	10	11475
2017	Visible minority	56	17	9	6	6	1	5	78	13	3154
2017	Non-visible minority	63	18	8	4	3	0	3	83	8	12506

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	51	9	6	2	1	0	30	86	6	2905
2018	Non-visible minority	51	10	5	2	1	0	32	89	4	11429
2017	Visible minority	52	9	5	2	2	1	29	88	5	3146
2017	Non-visible minority	53	10	4	2	1	0	30	90	4	12504

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	55	18	11	4	3	1	9	80	8	2910
2018	Non-visible minority	60	19	9	3	2	1	6	84	6	11469
2017	Visible minority	56	16	9	4	3	1	11	82	8	3136
2017	Non-visible minority	62	18	8	3	2	0	8	87	5	12448

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	51	16	9	7	10	1	6	72	18	2925
2018	Non-visible minority	61	16	9	5	5	0	4	80	11	11513
2017	Visible minority	45	18	10	8	12	1	6	68	21	3159
2017	Non-visible minority	58	17	9	6	5	1	5	79	12	12520

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	43	27	15	5	4	0	5	75	10	2920
2018	Non-visible minority	43	30	16	5	3	0	2	75	9	11498
2017	Visible minority	45	29	13	5	3	1	5	77	9	3150
2017	Non-visible minority	45	31	14	5	2	0	3	78	8	12501

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	16	29	35	13	6	1	45	19	2938
2018	Non-visible minority	13	31	37	14	5	0	44	19	11547
2017	Visible minority	14	29	36	12	7	1	44	19	3174
2017	Non-visible minority	11	30	38	14	6	0	41	21	12522

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	12	19	39	21	8	0	1	29	31	2904
2018	Non-visible minority	12	21	38	20	8	0	0	28	33	11424
2017	Visible minority	11	19	39	20	9	1	1	30	30	3158
2017	Non-visible minority	10	22	39	20	9	0	0	29	32	12498

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	30	38	16	8	5	3	71	13	2928
2018	Non-visible minority	32	42	14	7	4	2	75	11	11522
2017	Visible minority	27	38	15	9	6	4	68	15	3170
2017	Non-visible minority	28	42	14	8	5	3	72	13	12520

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	23	33	20	12	9	3	58	22	2930
2018	Non-visible minority	23	37	16	13	8	1	62	22	11531
2017	Visible minority	18	37	19	13	10	3	57	24	3172
2017	Non-visible minority	18	40	17	15	9	1	59	24	12516

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	25	23	19	12	17	2	1	26	74	2932
2018	Non-visible minority	24	24	22	14	14	1	1	24	76	11557
2017	Visible minority	28	22	18	11	15	3	2	29	71	3173
2017	Non-visible minority	29	22	19	12	14	2	1	30	70	12530

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	23	2090
2018	Non-visible minority	22	8560
2017	Visible minority	22	2115
2017	Non-visible minority	20	8506

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	35	2090
2018	Non-visible minority	36	8560
2017	Visible minority	32	2115
2017	Non-visible minority	31	8506

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	25	2090
2018	Non-visible minority	29	8560
2017	Visible minority	22	2115
2017	Non-visible minority	24	8506

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	44	2090
2018	Non-visible minority	44	8560
2017	Visible minority	44	2115
2017	Non-visible minority	45	8506

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Visible minority	7	2090
2018	Non-visible minority	8	8560
2017	Visible minority	6	2115
2017	Non-visible minority	7	8506

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Visible minority	26	2090
2018	Non-visible minority	29	8560

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Visible minority	32	2090
2018	Non-visible minority	37	8560
2017	Visible minority	37	2115
2017	Non-visible minority	41	8506

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Visible minority	5	45	18	10	5	17	1972
2018	Non-visible minority	4	42	19	11	6	18	8247
2017	Visible minority	6	53	17	8	4	12	2073
2017	Non-visible minority	5	48	20	10	4	13	8347

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	33	67	2070
2018	Non-visible minority	27	73	8524

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	12	23	18	16	23	1	7	38	42	2084
2018	Non-visible minority	9	20	16	19	28	1	7	31	51	8533
2017	Visible minority	12	22	17	16	24	2	8	37	44	2128
2017	Non-visible minority	10	21	14	17	27	2	9	34	50	8543

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	5	13	15	19	42	1	5	19	65	2084
2018	Non-visible minority	3	9	13	20	48	2	5	14	73	8542
2017	Visible minority	4	10	13	17	49	2	6	15	71	2127
2017	Non-visible minority	3	8	10	17	53	2	8	12	77	8545

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Visible minority	37	15	14	10	13	2	10	59	25	2933
2018	Non-visible minority	34	17	17	11	13	1	8	55	26	11540

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Employment and Social Development Canada by Question 89. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other