2018 Public Service Employee Survey Results for Employment and Social Development Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 46 8 14 6 0 0 73 19 9486
2018 First official language - French 28 48 12 8 3 0 1 77 12 5128
2017 First official language - English 27 40 10 15 7 0 0 68 23 10254
2017 First official language - French 28 45 12 10 4 0 0 74 14 5534
2014 First official language - English 23 40 11 17 9 0 0 64 26 9635
2014 First official language - French 24 44 15 12 5 0 0 68 17 5573
2011 First official language - English 24 41 11 15 8 0 1 66 24 10768
2011 First official language - French 24 42 14 13 6 0 1 67 19 6061
2008 First official language - English 20 41 11 17 10 0 0 62 27 9678
2008 First official language - French 23 41 16 13 5 0 1 65 19 4918

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 38 14 9 5 0 0 73 14 9454
2018 First official language - French 35 42 13 7 3 0 0 77 11 5112
2017 First official language - English 36 37 13 9 5 0 0 73 14 10255
2017 First official language - French 33 43 14 7 3 0 0 76 10 5530
2014 First official language - English 31 38 14 9 7 0 0 70 16 9643
2014 First official language - French 29 43 15 8 5 0 0 72 13 5580
2011 First official language - English 36 35 13 9 7 0 0 72 16 10769
2011 First official language - French 36 39 13 8 4 0 0 75 12 6061
2008 First official language - English 31 40 13 9 6 0 0 71 16 9677
2008 First official language - French 34 42 13 7 3 0 0 76 11 4914

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 38 9 7 4 0 0 80 11 9393
2018 First official language - French 39 42 9 7 3 0 0 81 10 5100
2017 First official language - English 44 36 9 7 4 0 0 80 11 10250
2017 First official language - French 39 41 10 7 3 0 0 80 10 5528
2014 First official language - English 39 38 9 8 5 0 0 78 13 9633
2014 First official language - French 36 42 11 7 4 0 0 78 12 5575
2011 First official language - English 42 38 8 7 5 0 0 81 12 10783
2011 First official language - French 36 44 9 6 4 0 0 80 11 6061
2008 First official language - English 40 41 8 7 4 0 0 81 11 9678
2008 First official language - French 39 44 9 5 3 0 0 83 8 4916

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 34 10 9 6 0 0 74 15 9463
2018 First official language - French 41 37 11 6 3 0 1 79 9 5113
2017 First official language - English 41 32 10 9 7 0 0 73 17 10248
2017 First official language - French 39 37 12 6 4 0 2 77 10 5532
2014 First official language - English 34 33 12 11 9 0 0 67 20 9634
2014 First official language - French 31 37 16 9 5 1 2 70 14 5575
2011 First official language - English 36 35 10 11 8 0 0 71 18 10779
2011 First official language - French 33 39 14 8 4 0 2 73 12 6068

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 41 12 8 5 0 0 75 14 9438
2018 First official language - French 32 45 13 7 3 0 0 77 10 5105
2017 First official language - English 33 42 11 8 6 0 0 75 14 10261
2017 First official language - French 31 47 13 6 3 0 0 78 9 5533
2014 First official language - English 28 44 12 9 7 0 0 71 17 9636
2014 First official language - French 24 48 15 8 4 0 0 73 12 5579
2011 First official language - English 31 40 11 10 8 0 0 71 17 10768
2011 First official language - French 31 43 14 7 4 0 0 74 11 6057
2008 First official language - English 32 42 10 10 6 0 0 74 16 9587
2008 First official language - French 34 42 13 7 3 0 0 76 10 4898

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 33 17 14 12 0 0 58 25 9479
2018 First official language - French 28 37 19 10 5 0 0 66 16 5120
2017 First official language - English 25 34 15 14 11 0 0 59 26 10259
2017 First official language - French 25 38 19 11 6 0 0 64 17 5530
2014 First official language - English 19 33 17 17 14 0 0 52 31 9636
2014 First official language - French 19 38 22 14 7 0 0 57 21 5578
2011 First official language - English 18 35 15 17 14 0 0 53 31 10779
2011 First official language - French 20 38 21 14 7 0 0 57 21 6071

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 40 11 10 5 0 0 74 15 9480
2018 First official language - French 29 46 14 7 3 0 0 75 10 5122
2017 First official language - English 34 42 10 9 4 0 0 76 14 10258
2017 First official language - French 30 46 13 7 3 0 0 77 10 5528

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 38 8 4 2 0 0 86 6 9475
2018 First official language - French 41 45 10 3 1 0 0 86 4 5109
2017 First official language - English 45 38 9 5 3 0 0 83 8 10251
2017 First official language - French 37 46 11 4 2 0 0 84 6 5520
2014 First official language - English 39 39 12 6 4 1 0 79 10 9635
2014 First official language - French 33 47 13 5 2 1 0 80 7 5578
2011 First official language - English 36 41 11 7 4 1 0 78 11 10770
2011 First official language - French 31 46 13 6 3 1 0 78 9 6063
2008 First official language - English 42 39 9 6 4 1 0 82 10 9668
2008 First official language - French 40 42 11 4 2 1 0 82 7 4916

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 36 14 12 9 0 0 65 21 9447
2018 First official language - French 29 41 18 9 4 0 0 70 13 5097
2017 First official language - English 28 36 14 12 10 0 0 64 22 10249
2017 First official language - French 26 41 17 9 6 0 0 68 15 5532

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 33 9 4 2 0 0 84 6 9385
2018 First official language - French 46 39 10 3 1 0 0 85 4 5066
2017 First official language - English 53 33 9 3 2 0 0 86 5 10244
2017 First official language - French 45 41 10 3 1 0 0 86 4 5519
2014 First official language - English 59 28 8 3 2 0 0 87 5 9630
2014 First official language - French 51 35 10 2 1 0 0 86 3 5577
2011 First official language - English 58 29 8 3 2 0 0 87 5 10782
2011 First official language - French 50 37 9 3 1 0 0 86 4 6063

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 35 15 14 11 0 0 60 25 9434
2018 First official language - French 24 35 20 13 7 0 1 60 20 5092
2017 First official language - English 25 36 14 14 10 0 0 62 24 10222
2017 First official language - French 23 38 18 13 6 0 1 62 20 5510
2014 First official language - English 18 37 13 16 15 0 0 55 31 9636
2014 First official language - French 15 36 21 17 10 0 1 51 28 5579
2011 First official language - English 22 35 12 15 14 0 0 58 30 10777
2011 First official language - French 21 36 19 15 9 0 1 57 24 6064

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 31 17 13 10 0 1 59 24 9423
2018 First official language - French 30 35 18 11 5 0 1 65 17 5087
2017 First official language - English 29 32 16 13 10 0 1 61 23 10227
2017 First official language - French 27 37 19 11 6 0 1 64 16 5515
2014 First official language - English 23 33 17 14 13 0 0 56 27 9636
2014 First official language - French 22 36 21 13 7 0 1 59 20 5582

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 36 14 11 7 0 0 68 18 9430
2018 First official language - French 30 43 16 8 3 0 0 73 11 5088
2017 First official language - English 32 38 12 10 7 0 0 71 17 10233
2017 First official language - French 29 43 15 8 4 0 0 73 12 5514
2014 First official language - English 26 37 14 13 9 0 0 63 22 9632
2014 First official language - French 23 44 19 10 4 0 0 67 14 5579
2011 First official language - English 33 39 12 10 6 1 0 72 16 10765
2011 First official language - French 27 45 15 9 3 0 0 72 12 6062

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 38 12 7 4 0 0 77 11 9461
2018 First official language - French 38 43 12 5 3 0 0 81 7 5106
2017 First official language - English 39 38 11 7 4 0 0 77 11 10223
2017 First official language - French 37 43 12 5 2 0 0 80 8 5513
2014 First official language - English 36 39 12 8 6 0 0 75 13 9627
2014 First official language - French 31 46 14 6 3 0 0 77 9 5577
2011 First official language - English 36 40 11 8 5 0 0 76 13 10784
2011 First official language - French 36 45 11 6 3 0 0 80 9 6065
2008 First official language - English 36 42 9 8 4 0 0 78 13 9678
2008 First official language - French 39 43 10 5 2 0 0 82 7 4918

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 28 17 7 5 0 2 71 12 9499
2018 First official language - French 44 32 14 5 3 0 1 77 8 5130
2017 First official language - English 42 30 15 6 4 1 3 75 10 10261
2017 First official language - French 43 35 13 5 2 0 1 80 7 5537
2014 First official language - English 40 30 17 7 5 0 2 72 11 9639
2014 First official language - French 44 35 13 4 2 0 1 80 7 5581
2011 First official language - English 36 31 17 8 6 0 2 68 14 10772
2011 First official language - French 38 35 15 7 4 0 1 74 11 6070
2008 First official language - English 30 32 20 10 6 0 1 62 17 9677
2008 First official language - French 29 37 19 10 5 0 1 66 15 4915

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 23 34 19 9 1 2 29 35 9449
2018 First official language - French 10 29 32 19 8 1 2 27 40 5126
2017 First official language - English 11 20 34 18 10 1 5 31 33 10224
2017 First official language - French 9 26 33 17 9 2 4 28 37 5515
2014 First official language - English 13 26 35 15 7 1 3 23 41 9619
2014 First official language - French 11 33 33 14 5 1 2 20 46 5575
2011 First official language - English 17 28 33 13 6 1 2 20 46 10767
2011 First official language - French 15 36 30 12 5 1 2 17 52 6055
2008 First official language - English 18 29 34 13 5 1 1 18 48 9653
2008 First official language - French 16 38 29 12 3 0 2 16 55 4914

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 16 28 25 17 3 3 45 26 9413
2018 First official language - French 8 20 29 25 13 3 2 39 30 5105
2017 First official language - English 9 15 27 23 17 3 6 45 26 10184
2017 First official language - French 8 19 29 20 14 5 5 39 30 5501
2014 First official language - English 14 22 29 19 11 2 3 31 38 9615
2014 First official language - French 12 25 32 16 8 3 3 25 40 5568
2011 First official language - English 19 22 27 18 9 2 3 28 43 10755
2011 First official language - French 17 29 30 14 6 2 2 22 47 6057
2008 First official language - English 18 24 28 18 8 2 2 27 43 9646
2008 First official language - French 19 31 27 14 6 2 2 20 51 4908

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 20 27 20 12 3 5 35 36 9421
2018 First official language - French 18 26 28 14 7 3 4 22 48 5106
2017 First official language - English 13 18 27 18 13 3 8 35 35 10188
2017 First official language - French 16 25 28 12 8 3 7 22 46 5511
2014 First official language - English 17 23 27 16 9 3 6 27 44 9613
2014 First official language - French 21 30 26 10 5 3 5 17 55 5568
2011 First official language - English 20 23 26 16 8 2 5 26 46 10749
2011 First official language - French 24 31 25 10 4 2 4 15 59 6051
2008 First official language - English 21 23 28 16 6 2 4 24 46 9644
2008 First official language - French 22 31 26 11 4 2 3 17 56 4899

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 14 28 25 17 1 4 44 26 9390
2018 First official language - French 10 19 33 22 11 2 3 34 30 5095
2017 First official language - English 10 14 27 24 17 2 8 45 26 10148
2017 First official language - French 9 19 32 21 11 2 6 35 30 5504
2014 First official language - English 10 17 30 23 12 1 6 39 29 9591
2014 First official language - French 10 22 35 19 8 2 4 29 34 5562
2011 First official language - English 11 17 31 23 11 1 6 37 30 10740
2011 First official language - French 18 27 30 15 6 1 3 21 47 6041
2008 First official language - English 12 18 33 23 9 1 4 34 32 9640
2008 First official language - French 15 29 33 15 6 1 2 21 45 4901

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 19 27 19 14 2 3 35 36 9415
2018 First official language - French 12 23 26 21 12 2 4 36 37 5116
2017 First official language - English 13 18 26 18 15 2 7 37 35 10200
2017 First official language - French 12 20 27 17 14 2 7 34 36 5510
2014 First official language - English 22 23 26 14 9 2 4 25 47 9618
2014 First official language - French 19 28 26 13 8 1 5 22 51 5572
2011 First official language - English 24 23 26 14 8 1 4 23 50 10762
2011 First official language - French 23 28 25 13 7 1 4 20 53 6061
2008 First official language - English 23 25 26 15 8 1 2 24 49 9643
2008 First official language - French 19 30 26 14 6 1 3 22 51 4901

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 17 27 21 15 3 4 39 32 9387
2018 First official language - French 15 25 27 17 10 3 3 28 43 5098
2017 First official language - English 10 16 26 20 16 5 7 41 30 10205
2017 First official language - French 15 25 25 15 10 5 5 28 44 5509
2014 First official language - English 11 16 26 24 14 4 7 42 29 9607
2014 First official language - French 14 22 27 20 9 4 4 32 39 5567
2011 First official language - English 13 15 26 23 14 3 7 40 31 10738
2011 First official language - French 14 22 26 20 10 3 5 33 39 6049
2008 First official language - English 14 19 28 22 11 2 4 34 36 9653
2008 First official language - French 18 27 25 17 7 2 4 25 48 4904

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 23 30 15 9 2 2 26 43 9457
2018 First official language - French 16 26 32 13 7 3 2 21 45 5117
2017 First official language - English 16 22 30 14 10 3 5 26 42 10212
2017 First official language - French 15 24 33 13 7 4 5 22 43 5511
2014 First official language - English 20 24 30 13 7 3 4 22 47 9616
2014 First official language - French 15 28 34 12 5 3 3 18 46 5567
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 29 21 10 8 7 4 56 21 9449
2018 First official language - French 22 35 18 8 5 8 5 66 14 5105
2017 First official language - English 28 27 15 11 8 6 5 62 21 10252
2017 First official language - French 24 34 16 9 5 7 6 66 15 5532
2014 First official language - English 29 29 15 10 9 4 3 63 21 9636
2014 First official language - French 23 34 19 9 5 6 5 63 16 5579

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 30 10 11 8 1 0 71 19 9419
2018 First official language - French 47 35 8 6 3 1 0 83 8 5094
2017 First official language - English 46 27 8 10 7 1 0 74 18 10252
2017 First official language - French 46 36 8 5 3 1 0 83 8 5527
2014 First official language - English 43 27 9 11 8 2 0 71 20 9634
2014 First official language - French 43 36 10 6 3 1 0 80 10 5577

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 21 19 16 14 16 2 41 36 9423
2018 First official language - French 13 23 20 13 8 19 3 47 28 5104
2017 First official language - English 12 19 17 16 14 19 2 40 38 10253
2017 First official language - French 11 24 18 15 9 20 3 45 31 5533
2014 First official language - English 9 19 18 18 18 15 2 34 44 9641
2014 First official language - French 9 23 22 16 10 16 3 39 33 5577

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 35 8 7 3 0 0 81 11 9428
2018 First official language - French 48 40 7 3 1 0 0 88 5 5097
2017 First official language - English 44 37 7 8 4 0 0 81 12 10237
2017 First official language - French 44 44 7 3 2 0 0 88 5 5531
2014 First official language - English 39 39 9 9 4 0 0 79 12 9637
2014 First official language - French 39 46 9 4 2 0 0 86 6 5576

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 37 15 6 3 3 1 76 9 9454
2018 First official language - French 35 42 15 4 1 2 1 80 5 5110
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 34 11 9 6 1 0 73 16 9441
2018 First official language - French 38 39 13 7 3 1 1 77 10 5107
2017 First official language - English 40 34 11 9 6 1 0 75 15 10256
2017 First official language - French 34 42 13 7 4 1 1 77 10 5531
2014 First official language - English 35 35 12 9 7 1 0 71 17 9641
2014 First official language - French 32 41 14 8 4 0 1 74 12 5578
2011 First official language - English 30 36 13 11 9 1 0 67 20 10786
2011 First official language - French 30 40 15 10 4 0 0 71 14 6063
2008 First official language - English 25 34 14 14 12 1 0 60 26 9672
2008 First official language - French 28 36 16 11 7 0 1 66 18 4915

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 28 11 7 5 2 1 77 12 9421
2018 First official language - French 45 35 11 4 2 2 0 82 7 5103
2017 First official language - English 49 28 10 6 4 2 1 79 11 10255
2017 First official language - French 42 37 11 4 2 3 1 82 7 5534
2014 First official language - English 43 29 12 7 5 2 1 75 13 9641
2014 First official language - French 37 38 13 5 3 2 0 78 9 5579
2011 First official language - English 41 30 13 8 5 2 0 73 14 10781
2011 First official language - French 35 37 15 6 3 2 0 74 10 6064
2008 First official language - English 36 31 13 9 8 3 1 69 17 9677
2008 First official language - French 34 36 14 7 5 3 1 73 12 4914

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 31 10 8 5 1 0 77 13 9402
2018 First official language - French 43 37 11 6 2 1 0 81 8 5088
2017 First official language - English 47 31 9 8 5 1 0 78 12 10246
2017 First official language - French 41 40 11 5 2 1 0 82 8 5528
2014 First official language - English 41 32 10 9 6 1 0 75 15 9635
2014 First official language - French 36 41 12 7 3 1 0 78 10 5580
2011 First official language - English 38 34 9 11 7 1 0 73 17 10770
2011 First official language - French 34 41 13 8 3 0 0 76 12 6063
2008 First official language - English 34 34 10 12 9 1 0 69 21 9668
2008 First official language - French 33 39 13 9 5 1 0 73 14 4908

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 24 10 4 5 2 0 80 9 9419
2018 First official language - French 53 31 10 3 2 1 0 85 6 5098
2017 First official language - English 56 23 10 4 5 2 0 81 9 10248
2017 First official language - French 51 31 10 3 3 1 0 83 7 5530

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 49 27 11 7 6 0 0 77 13 9433
2018 First official language - French 47 32 12 5 3 0 0 79 9 5104
2017 First official language - English 53 25 9 7 5 0 0 79 12 10233
2017 First official language - French 48 33 11 5 3 0 0 81 8 5525
2014 First official language - English 46 28 11 7 6 0 0 75 14 9627
2014 First official language - French 41 36 13 6 4 0 0 78 10 5580
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 36 11 10 5 1 3 72 16 1387
2018 First official language - French 26 39 15 9 4 2 5 70 14 938
2017 First official language - English 27 40 10 13 5 2 3 70 19 1442
2017 First official language - French 24 43 14 8 3 2 5 72 12 994
2014 First official language - English 28 36 11 12 6 2 4 69 19 1537
2014 First official language - French 23 41 16 8 4 3 3 69 14 1004

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 28 16 8 7 9 0 67 16 9485
2018 First official language - French 28 36 17 6 3 9 0 71 10 5119
2017 First official language - English 33 27 15 8 6 10 0 67 17 10262
2017 First official language - French 27 37 15 6 4 10 1 72 11 5535
2014 First official language - English 25 29 17 10 8 11 0 61 20 9631
2014 First official language - French 20 37 19 8 4 11 0 65 14 5579
2011 First official language - English 22 27 20 11 10 10 0 55 24 10775
2011 First official language - French 19 33 21 9 5 11 1 60 16 6067

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 29 17 11 8 4 0 62 21 9455
2018 First official language - French 26 37 20 9 4 3 0 65 14 5101
2017 First official language - English 30 29 16 11 9 4 0 62 21 10253
2017 First official language - French 24 37 20 9 5 4 0 64 15 5538
2014 First official language - English 21 29 19 14 12 4 0 53 27 9635
2014 First official language - French 16 35 25 13 7 4 0 53 21 5577
2011 First official language - English 18 28 19 15 16 3 0 47 33 10760
2011 First official language - French 14 32 26 15 9 4 0 48 25 6061
2008 First official language - English 19 30 17 16 15 3 0 50 32 9664
2008 First official language - French 16 34 24 13 9 4 0 52 23 4915

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 28 19 15 10 7 0 53 27 9437
2018 First official language - French 18 34 24 12 5 7 0 56 18 5108
2017 First official language - English 22 27 17 14 10 9 0 54 27 10249
2017 First official language - French 17 34 23 11 5 9 0 57 18 5520
2014 First official language - English 15 26 19 18 13 8 0 44 35 9633
2014 First official language - French 11 29 29 16 7 7 0 44 25 5573
2011 First official language - English 10 27 19 21 17 6 0 39 41 10762
2011 First official language - French 8 28 29 19 9 7 0 39 30 6061
2008 First official language - English 9 27 17 23 17 6 0 39 43 9674
2008 First official language - French 8 29 29 19 9 6 0 39 30 4911

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 30 17 17 12 4 0 52 30 9477
2018 First official language - French 18 37 22 13 6 3 0 57 20 5113
2017 First official language - English 21 31 15 16 12 5 0 55 29 10241
2017 First official language - French 19 39 20 12 6 4 0 61 18 5526
2014 First official language - English 15 29 15 20 16 4 0 46 38 9631
2014 First official language - French 13 35 24 15 9 3 0 50 25 5572
2011 First official language - English 11 31 16 21 18 3 0 43 40 10770
2011 First official language - French 11 36 23 18 9 3 0 49 27 6055
2008 First official language - English 12 33 13 23 16 2 0 46 40 9673
2008 First official language - French 12 39 22 18 8 2 0 52 26 4917
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 43 16 9 4 1 0 71 13 9457
2018 First official language - French 24 48 18 7 2 1 0 73 8 5108
2017 First official language - English 29 41 15 9 4 2 0 71 13 10242
2017 First official language - French 25 49 17 6 2 1 0 75 8 5533
2014 First official language - English 24 40 18 10 6 2 0 66 16 9639
2014 First official language - French 21 48 19 7 3 2 0 70 10 5576
2011 First official language - English 22 41 16 12 8 2 0 64 20 10771
2011 First official language - French 22 46 19 9 3 1 0 69 12 6063

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 35 36 13 8 5 2 1 74 14 9450
2018 First official language - French 30 44 13 7 3 2 1 76 11 5112
2017 First official language - English 40 35 11 7 4 3 1 77 12 10236
2017 First official language - French 31 43 11 8 3 3 1 77 11 5529
2014 First official language - English 40 36 10 7 4 3 1 79 11 9638
2014 First official language - French 30 46 11 7 3 2 1 79 10 5578
2011 First official language - English 34 35 11 9 6 5 1 73 15 10743
2011 First official language - French 28 40 13 10 5 4 1 71 15 6050
2008 First official language - English 28 36 12 11 8 5 1 67 20 9667
2008 First official language - French 25 37 14 11 6 5 1 66 18 4910

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 36 16 7 5 1 0 72 12 9411
2018 First official language - French 31 44 17 5 2 1 0 76 7 5105

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 23 18 14 14 9 2 48 31 9453
2018 First official language - French 16 28 22 13 8 10 3 51 24 5110
2017 First official language - English 21 22 16 14 14 11 2 49 33 10232
2017 First official language - French 15 27 19 13 9 12 5 51 26 5524
2014 First official language - English 18 22 16 16 17 10 2 45 36 9634
2014 First official language - French 13 26 21 15 12 11 3 45 32 5581
2011 First official language - English 14 22 18 17 16 10 3 41 38 10782
2011 First official language - French 11 24 21 15 11 15 4 43 31 6069

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 31 16 15 13 3 0 55 28 9454
2018 First official language - French 21 38 21 11 6 3 0 61 18 5117
2017 First official language - English 24 31 15 14 12 4 0 57 27 10251
2017 First official language - French 24 40 18 10 5 3 0 66 15 5523
2014 First official language - English 17 29 16 17 16 4 1 48 35 9642
2014 First official language - French 19 37 21 13 7 3 0 58 20 5577
2011 First official language - English 15 31 17 18 17 2 0 47 36 10774
2011 First official language - French 17 35 22 16 8 2 0 53 24 6067
2008 First official language - English 14 33 17 18 17 2 0 47 36 9673
2008 First official language - French 16 35 24 16 7 1 0 52 24 4916

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 27 14 15 18 2 1 51 35 9457
2018 First official language - French 21 33 18 13 11 2 2 56 25 5115
2017 First official language - English 22 26 14 16 19 3 2 50 36 10250
2017 First official language - French 20 32 16 14 11 4 2 56 27 5525
2014 First official language - English 14 21 14 19 27 2 2 37 48 9641
2014 First official language - French 14 27 19 18 17 3 3 43 37 5575
2011 First official language - English 12 24 14 19 28 2 2 37 49 10771
2011 First official language - French 13 28 20 18 16 2 2 43 37 6063
2008 First official language - English 15 31 13 19 19 1 1 47 39 9670
2008 First official language - French 18 36 18 15 10 2 2 56 26 4909

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 32 22 12 10 4 0 55 23 9464
2018 First official language - French 18 36 25 10 4 5 0 58 15 5127
2017 First official language - English 20 32 19 13 9 6 1 56 24 10244
2017 First official language - French 17 37 24 10 5 6 1 58 17 5524

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 33 12 4 3 2 0 81 7 9437
2018 First official language - French 42 40 12 2 1 3 0 84 4 5113
2017 First official language - English 44 32 13 4 3 4 1 79 7 10242
2017 First official language - French 35 42 14 3 2 4 1 81 5 5520
2014 First official language - English 42 31 14 4 3 5 1 77 8 9627
2014 First official language - French 34 42 13 3 2 5 1 81 5 5576

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 35 11 6 3 1 0 79 9 9435
2018 First official language - French 43 41 10 3 1 2 0 85 4 5114
2017 First official language - English 43 36 10 6 3 2 0 81 9 10241
2017 First official language - French 38 44 11 3 1 2 0 84 5 5520
2014 First official language - English 40 33 13 7 4 3 0 76 11 9633
2014 First official language - French 33 45 13 4 2 3 0 81 6 5580
2011 First official language - English 31 36 15 7 7 4 0 69 15 10768
2011 First official language - French 26 42 18 6 3 4 0 72 9 6056

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 33 10 5 4 0 0 82 9 9424
2018 First official language - French 49 40 7 3 1 0 0 89 4 5113
2017 First official language - English 49 34 8 5 4 0 0 83 9 10262
2017 First official language - French 44 43 8 3 1 0 0 88 4 5535
2014 First official language - English 43 34 11 7 5 0 0 78 11 9630
2014 First official language - French 38 46 10 4 2 0 0 84 6 5575
2011 First official language - English 35 36 13 8 7 1 0 72 15 10759
2011 First official language - French 30 45 15 6 3 1 0 76 9 6039
2008 First official language - English 30 39 13 10 7 1 0 70 17 9666
2008 First official language - French 27 46 15 7 4 1 0 74 11 4913

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 31 16 9 7 1 0 67 16 9437
2018 First official language - French 39 36 16 6 3 1 0 75 9 5110
2017 First official language - English 35 31 16 10 8 1 0 67 17 10242
2017 First official language - French 35 39 16 6 3 1 0 74 10 5526
2014 First official language - English 23 32 18 15 11 1 0 56 26 9639
2014 First official language - French 21 40 22 11 5 1 0 62 16 5581
2011 First official language - English 22 32 19 14 12 1 0 55 26 10772
2011 First official language - French 21 38 23 10 6 1 0 60 16 6058

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 34 16 10 6 0 0 68 16 9383
2018 First official language - French 37 39 15 6 3 0 0 76 9 5083
2017 First official language - English 34 34 15 10 7 0 0 68 17 10244
2017 First official language - French 33 42 16 6 3 0 0 75 9 5532
2014 First official language - English 23 35 17 15 10 0 0 58 25 9639
2014 First official language - French 21 41 23 10 5 1 0 63 15 5575
2011 First official language - English 22 35 17 14 11 1 0 57 26 10750
2011 First official language - French 20 41 22 11 5 1 0 61 16 6049
2008 First official language - English 23 38 15 15 9 0 0 62 24 9654
2008 First official language - French 22 42 21 10 4 0 0 65 15 4916

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 23 20 14 12 4 0 52 27 9448
2018 First official language - French 30 26 21 10 7 4 0 60 18 5120
2017 First official language - English 27 22 19 14 12 5 1 52 28 10247
2017 First official language - French 28 29 20 11 6 6 0 60 18 5533
2014 First official language - English 21 23 18 17 15 5 1 47 34 9636
2014 First official language - French 20 27 23 15 9 6 0 50 25 5575
2011 First official language - English 23 23 18 16 14 5 1 49 32 10760
2011 First official language - French 22 28 21 13 9 6 0 54 24 6059
2008 First official language - English 22 26 17 17 12 5 1 51 31 9666
2008 First official language - French 23 31 19 13 8 5 1 57 22 4911
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 30 32 38 9503
2018 First official language - French 29 39 32 5136
2017 First official language - English 29 33 38 10260
2017 First official language - French 28 42 30 5533
2014 First official language - English 29 32 39 9642
2014 First official language - French 29 40 31 5578
2011 First official language - English 30 34 36 10779
2011 First official language - French 31 41 29 6071

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 13 34 37 6 6 5 2892
2018 First official language - French 12 41 33 3 4 7 1509
2017 First official language - English 15 31 34 7 8 6 2980
2017 First official language - French 15 40 30 3 5 7 1557
2014 First official language - English 15 29 37 10 9999 10 2861
2014 First official language - French 17 32 35 7 9999 8 1647
2011 First official language - English 18 27 34 9 9999 12 3223
2011 First official language - French 20 34 34 5 9999 7 1874
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 15 85 9490
2018 First official language - French 10 90 5134

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 1420
2018 First official language - French 47 515

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 57 1420
2018 First official language - French 58 515

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 1420
2018 First official language - French 6 515

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 1420
2018 First official language - French 4 515

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 1420
2018 First official language - French 7 515

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 1420
2018 First official language - French 5 515

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 45 1420
2018 First official language - French 34 516

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 1420
2018 First official language - French 39 516

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 1420
2018 First official language - French 42 516

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 39 1420
2018 First official language - French 38 516

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 1420
2018 First official language - French 22 516

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 55 1420
2018 First official language - French 61 516

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 1420
2018 First official language - French 31 516

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 First official language - English 1 1420
2018 First official language - French 2 516

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 1420
2018 First official language - French 7 516

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 1420
2018 First official language - French 9 516

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 48 1420
2018 First official language - French 42 516

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 1420
2018 First official language - French 18 516

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 18 1420
2018 First official language - French 16 516

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 53 1418
2018 First official language - French 53 516

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 26 1418
2018 First official language - French 27 516

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 1418
2018 First official language - French 6 516

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 1418
2018 First official language - French 22 516

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 1418
2018 First official language - French 8 516

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 1418
2018 First official language - French 8 516

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 1418
2018 First official language - French 16 516

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 1418
2018 First official language - French 11 516

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 1418
2018 First official language - French 22 516

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 1336
2018 First official language - French 15 475

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 1336
2018 First official language - French 21 475

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 1336
2018 First official language - French 15 475

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 1336
2018 First official language - French 9 475

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 1336
2018 First official language - French 10 475

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 1336
2018 First official language - French 10 475

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 1336
2018 First official language - French 14 475

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 1336
2018 First official language - French 9 475

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 1336
2018 First official language - French 13 475

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 1336
2018 First official language - French 23 475

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 1336
2018 First official language - French 9 475

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 1336
2018 First official language - French 39 475

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 54 1336
2018 First official language - French 42 475

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 1336
2018 First official language - French 6 475

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 15 1336
2018 First official language - French 13 475

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 15 23 7 7 25 6 46 20 9458
2018 First official language - French 16 19 19 4 4 30 9 56 13 5121
2017 First official language - English 17 15 19 6 8 27 9 48 22 10264
2017 First official language - French 14 19 17 5 4 30 11 55 16 5532
2014 First official language - English 15 15 21 7 7 28 7 46 22 9637
2014 First official language - French 10 17 18 5 4 34 11 51 17 5578

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 28 19 7 5 9 1 65 14 9463
2018 First official language - French 30 37 17 4 3 9 1 74 8 5122
2017 First official language - English 31 27 17 7 6 12 1 67 14 10236
2017 First official language - French 26 36 17 5 3 12 1 72 9 5527
2014 First official language - English 25 25 20 7 6 15 1 60 15 9636
2014 First official language - French 20 35 19 4 3 18 2 67 9 5580
2011 First official language - English 30 32 17 7 5 8 0 68 13 10762
2011 First official language - French 25 41 17 5 2 10 0 73 8 6063
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 8 92 9472
2018 First official language - French 5 95 5111

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 755
2018 First official language - French 36 255

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 76 755
2018 First official language - French 77 255

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 755
2018 First official language - French 2 255

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 755
2018 First official language - French 7 255

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 755
2018 First official language - French 9 255

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 755
2018 First official language - French 7 255

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 752
2018 First official language - French 20 255

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 First official language - English 21 752
2018 First official language - French 19 255

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 15 752
2018 First official language - French 12 255

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 752
2018 First official language - French 4 255

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 First official language - English 30 752
2018 First official language - French 23 255

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 752
2018 First official language - French 19 255

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 752
2018 First official language - French 6 255

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 752
2018 First official language - French 8 255

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 752
2018 First official language - French 18 255

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 First official language - English 25 752
2018 First official language - French 16 255

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 752
2018 First official language - French 0 255

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 15 752
2018 First official language - French 25 255

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 29 756
2018 First official language - French 41 255

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 756
2018 First official language - French 14 255

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 756
2018 First official language - French 5 255

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 20 756
2018 First official language - French 18 255

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 756
2018 First official language - French 2 255

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 7 756
2018 First official language - French 6 255

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 756
2018 First official language - French 10 255

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 756
2018 First official language - French 7 255

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 47 756
2018 First official language - French 39 255

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 704
2018 First official language - French 6 241

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 704
2018 First official language - French 14 241

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 704
2018 First official language - French 4 241

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 2 704
2018 First official language - French 3 241

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 704
2018 First official language - French 5 241

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 4 704
2018 First official language - French 4 241

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 704
2018 First official language - French 11 241

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 14 704
2018 First official language - French 13 241

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 704
2018 First official language - French 11 241

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 29 704
2018 First official language - French 22 241

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 704
2018 First official language - French 9 241

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 704
2018 First official language - French 44 241

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 63 704
2018 First official language - French 50 241

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 5 704
2018 First official language - French 5 241

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 15 704
2018 First official language - French 12 241

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 15 24 3 4 29 6 52 12 9466
2018 First official language - French 17 20 19 3 2 32 8 61 8 5127
2017 First official language - English 19 14 20 3 4 32 8 55 11 10253
2017 First official language - French 15 20 17 3 2 33 10 62 9 5534
2014 First official language - English 15 14 22 4 3 34 8 50 12 9635
2014 First official language - French 11 19 17 3 2 39 10 59 8 5574

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 27 20 4 4 10 1 69 9 9482
2018 First official language - French 30 37 17 3 2 11 1 76 6 5128
2017 First official language - English 35 27 16 4 3 13 2 73 8 10245
2017 First official language - French 28 37 15 3 2 14 2 77 6 5525
2014 First official language - English 28 26 19 4 3 18 2 67 9 9632
2014 First official language - French 21 35 17 2 2 21 2 73 5 5573
2011 First official language - English 35 32 15 4 3 10 0 75 8 10759
2011 First official language - French 28 43 14 3 1 11 0 79 5 6057
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 23 21 15 23 0 1 40 39 9481
2018 First official language - French 15 19 22 17 25 0 2 34 43 5125
2017 First official language - English 20 23 19 15 21 0 2 44 37 10236
2017 First official language - French 15 18 20 17 25 0 3 35 44 5532

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 25 27 16 12 0 1 44 29 9463
2018 First official language - French 15 24 32 18 10 0 1 39 28 5119
2017 First official language - English 19 26 25 15 12 0 2 46 28 10242
2017 First official language - French 16 24 30 17 11 0 2 40 29 5529

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 25 22 13 10 1 4 54 24 9435
2018 First official language - French 19 26 27 16 9 0 3 46 25 5098
2017 First official language - English 27 26 19 12 10 1 5 57 23 10231
2017 First official language - French 18 25 27 15 10 1 4 46 26 5508

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 23 23 16 14 1 2 45 31 9430
2018 First official language - French 20 23 26 17 11 1 2 44 30 5111
2017 First official language - English 23 23 21 15 14 2 3 48 30 10240
2017 First official language - French 20 23 24 16 12 1 4 45 29 5532

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 20 10 4 3 1 8 81 8 9443
2018 First official language - French 47 24 13 4 3 1 10 78 8 5113
2017 First official language - English 52 20 10 4 3 1 11 81 8 10227
2017 First official language - French 41 23 13 5 3 1 14 75 9 5525

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 26 22 11 10 0 1 56 22 9480
2018 First official language - French 30 27 23 11 8 0 1 58 18 5114
2017 First official language - English 27 29 22 12 9 0 1 57 21 10221
2017 First official language - French 30 28 22 11 7 0 1 59 18 5518

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 32 24 10 7 1 2 57 18 9444
2018 First official language - French 24 32 26 10 4 1 2 59 14 5111
2017 First official language - English 27 31 21 12 7 1 2 59 19 10223
2017 First official language - French 28 31 23 10 4 1 3 62 15 5512

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 30 24 13 9 1 2 54 22 9454
2018 First official language - French 22 32 25 13 5 1 2 55 19 5110
2017 First official language - English 24 30 22 12 8 1 3 56 21 10207
2017 First official language - French 24 30 25 12 6 1 3 56 19 5516

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 30 21 11 7 0 2 60 19 9438
2018 First official language - French 26 32 23 11 5 1 2 60 17 5117
2017 First official language - English 31 30 18 11 7 1 2 63 18 10216
2017 First official language - French 28 31 21 10 5 1 3 62 16 5514

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 29 24 13 10 0 1 53 23 9420
2018 First official language - French 22 30 26 14 7 0 1 53 21 5086
2017 First official language - English 24 30 22 13 9 1 2 55 22 10197
2017 First official language - French 23 30 25 13 7 1 2 54 21 5509

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 24 14 7 6 0 3 72 13 9411
2018 First official language - French 48 23 15 6 3 0 3 74 10 5094
2017 First official language - English 47 25 14 7 5 0 2 73 12 10228
2017 First official language - French 50 23 14 6 4 0 3 75 10 5530

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 63 16 8 4 4 1 5 83 8 9436
2018 First official language - French 63 17 7 3 2 1 8 87 5 5095

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 67 13 6 4 4 1 4 85 9 9439
2018 First official language - French 68 13 6 3 3 1 6 87 7 5091
2017 First official language - English 69 13 6 4 3 1 4 86 7 10239
2017 First official language - French 69 12 5 4 3 1 6 87 8 5528

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 26 10 4 3 0 1 83 7 9466
2018 First official language - French 57 22 11 4 3 0 3 81 7 5109
2017 First official language - English 57 26 8 4 3 0 2 85 6 10230
2017 First official language - French 56 23 10 4 2 0 4 83 7 5526

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 21 11 6 6 0 1 77 12 9449
2018 First official language - French 60 17 10 5 4 0 3 80 10 5087
2017 First official language - English 61 19 9 5 4 1 2 82 9 10233
2017 First official language - French 63 16 8 5 4 0 5 83 9 5522

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 50 10 5 2 1 0 33 89 4 9392
2018 First official language - French 53 9 6 2 1 0 29 87 5 5084
2017 First official language - English 53 10 4 2 1 0 31 90 4 10222
2017 First official language - French 54 9 5 2 1 0 28 88 4 5524

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 20 10 4 3 1 7 82 7 9426
2018 First official language - French 63 16 8 3 1 1 8 86 5 5094
2017 First official language - English 59 19 8 4 2 1 8 84 7 10175
2017 First official language - French 64 15 7 3 1 1 10 88 4 5503

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 17 9 5 7 0 4 78 13 9473
2018 First official language - French 62 14 8 5 5 0 6 80 11 5106
2017 First official language - English 54 18 9 7 8 1 4 75 15 10242
2017 First official language - French 58 15 9 5 5 1 7 79 11 5532

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 30 15 5 3 0 3 75 9 9455
2018 First official language - French 43 27 17 6 3 0 3 73 9 5102
2017 First official language - English 44 31 13 5 3 1 3 79 8 10219
2017 First official language - French 45 28 15 5 3 0 4 76 8 5526

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 31 35 14 6 0 0 45 20 9497
2018 First official language - French 13 29 40 14 4 0 0 43 18 5130
2017 First official language - English 12 30 37 13 7 0 0 43 21 10259
2017 First official language - French 11 28 40 14 5 0 0 40 20 5533

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 22 39 18 7 0 0 26 36 9384
2018 First official language - French 8 20 39 23 10 0 0 33 27 5080
2017 First official language - English 12 22 39 19 8 0 0 27 34 10227
2017 First official language - French 6 20 39 22 12 0 1 34 27 5523

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 39 14 8 5 2 0 73 13 9474
2018 First official language - French 30 44 16 6 2 2 0 76 8 5115
2017 First official language - English 30 39 13 9 6 3 0 72 15 10255
2017 First official language - French 24 44 18 7 3 4 0 71 11 5530

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 34 16 14 10 2 0 59 24 9472
2018 First official language - French 22 41 19 11 6 1 0 64 17 5129
2017 First official language - English 19 36 16 16 11 2 0 57 27 10249
2017 First official language - French 16 44 20 12 6 1 0 61 19 5535
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 24 21 13 15 2 1 25 75 9494
2018 First official language - French 24 23 22 15 14 1 1 24 76 5136
2017 First official language - English 28 23 19 12 14 3 1 30 70 10261
2017 First official language - French 28 21 20 13 14 2 1 29 71 5537

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 23 6946
2018 First official language - French 22 3807
2017 First official language - English 21 6918
2017 First official language - French 20 3771

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 6946
2018 First official language - French 39 3807
2017 First official language - English 29 6918
2017 First official language - French 35 3771

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 27 6946
2018 First official language - French 31 3807
2017 First official language - English 23 6918
2017 First official language - French 25 3771

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 46 6946
2018 First official language - French 41 3807
2017 First official language - English 46 6918
2017 First official language - French 42 3771

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 6946
2018 First official language - French 12 3807
2017 First official language - English 5 6918
2017 First official language - French 11 3771

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 6946
2018 First official language - French 28 3807

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 6946
2018 First official language - French 37 3807
2017 First official language - English 40 6918
2017 First official language - French 41 3771

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 4 42 19 12 5 18 6646
2018 First official language - French 4 43 19 10 7 17 3658
2017 First official language - English 5 49 19 10 4 13 6775
2017 First official language - French 6 50 19 8 5 12 3706

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 30 70 6903
2018 First official language - French 25 75 3791

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 20 16 18 28 1 5 33 50 6926
2018 First official language - French 8 20 18 19 24 1 9 32 48 3795
2017 First official language - English 11 22 14 16 27 2 7 36 48 6945
2017 First official language - French 8 19 16 18 26 2 12 31 50 3795

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 11 12 19 48 2 5 15 71 6930
2018 First official language - French 3 9 15 22 44 1 6 13 71 3800
2017 First official language - English 3 9 11 16 53 2 7 13 75 6941
2017 First official language - French 3 7 11 18 51 2 9 11 77 3800

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 17 15 10 13 1 7 58 25 9493
2018 First official language - French 31 15 18 13 13 1 9 52 29 5119
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