2018 Public Service Employee Survey Results for Employment and Social Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 12 40 11 18 18 0 0 53 36 99
2018 TI-05 10 41 11 21 17 0 0 51 38 81
2017 TI 13 44 12 18 14 0 0 56 32 126
2017 TI-05 13 45 12 15 15 0 0 58 30 119
2014 TI 11 34 10 31 15 0 0 45 46 116
2011 TI 17 42 11 16 14 0 0 59 30 140
2011 TI-05 17 42 10 16 14 0 0 59 30 138
2008 TI 8 50 12 18 13 0 0 58 31 111
2008 TI-05 7 50 12 18 13 0 0 57 31 109

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 56 30 7 5 2 0 0 86 7 99
2018 TI-05 53 31 9 6 1 0 0 84 7 81
2017 TI 51 37 5 3 2 0 1 89 6 126
2017 TI-05 50 38 5 3 2 0 1 89 6 119
2014 TI 46 33 9 7 4 0 0 79 11 117
2011 TI 52 33 6 7 2 0 0 85 9 139
2011 TI-05 52 33 6 7 2 0 0 85 9 137
2008 TI 60 29 5 4 2 0 0 89 5 111
2008 TI-05 60 29 6 4 2 0 0 89 6 109

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 55 33 4 6 1 0 0 89 7 96
2018 TI-05 53 34 5 6 1 0 0 87 8 79
2017 TI 57 34 3 3 2 0 0 91 5 126
2017 TI-05 55 36 3 3 2 0 0 91 6 119
2014 TI 51 34 7 4 4 0 0 84 9 116
2011 TI 50 40 5 4 1 0 0 91 4 139
2011 TI-05 50 41 4 4 1 0 0 91 4 137
2008 TI 58 39 3 1 0 0 0 96 1 111
2008 TI-05 57 39 3 1 0 0 0 96 1 109

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 28 35 17 12 8 0 0 62 20 98
2018 TI-05 28 35 17 12 7 0 0 63 20 81
2017 TI 43 29 13 11 4 0 0 72 15 126
2017 TI-05 44 27 14 11 4 0 0 71 15 119
2014 TI 12 25 10 19 32 0 1 38 52 117
2011 TI 34 34 11 13 6 1 1 69 20 140
2011 TI-05 33 35 10 13 7 1 1 70 20 138

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 48 36 6 5 4 0 0 84 9 96
2018 TI-05 47 36 5 6 5 0 0 83 12 78
2017 TI 40 45 6 8 2 0 0 84 10 126
2017 TI-05 39 46 5 8 2 0 0 84 11 119
2014 TI 18 58 8 7 9 0 0 76 16 117
2011 TI 42 36 11 7 4 0 0 79 11 140
2011 TI-05 42 36 11 7 4 0 0 78 11 138
2008 TI 50 44 4 1 2 0 0 94 3 109
2008 TI-05 49 45 4 1 2 0 0 93 3 107

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 18 26 23 19 13 0 0 44 33 98
2018 TI-05 18 24 26 20 13 0 0 41 33 80
2017 TI 19 28 23 16 13 1 1 48 29 126
2017 TI-05 19 28 24 14 13 1 1 48 28 119
2014 TI 12 27 22 21 17 0 0 39 38 117
2011 TI 11 31 21 16 21 0 0 41 37 140
2011 TI-05 10 31 22 16 21 0 0 41 37 138

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 28 44 14 9 5 0 0 71 14 98
2018 TI-05 31 46 12 9 2 0 0 77 11 81
2017 TI 32 39 12 11 6 0 0 71 17 125
2017 TI-05 33 41 13 8 6 0 0 74 14 118

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 46 36 8 7 2 1 0 82 9 98
2018 TI-05 46 36 10 6 1 1 0 83 8 81
2017 TI 34 48 11 5 2 0 0 81 8 126
2017 TI-05 34 48 10 6 2 0 0 82 8 119
2014 TI 25 34 22 9 8 0 1 59 18 117
2011 TI 22 50 10 11 6 1 0 72 17 139
2011 TI-05 22 50 10 10 7 1 0 73 17 137
2008 TI 41 40 8 7 3 2 0 82 10 111
2008 TI-05 39 40 8 7 3 2 0 81 10 109

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 19 30 22 15 13 0 0 49 29 98
2018 TI-05 20 30 25 12 14 0 0 49 26 81
2017 TI 21 36 13 18 13 0 0 57 31 126
2017 TI-05 20 36 13 18 12 0 0 56 31 119

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 57 33 8 1 1 0 0 89 2 95
2018 TI-05 53 36 9 1 1 0 0 88 3 78
2017 TI 55 37 5 2 2 0 0 91 4 126
2017 TI-05 53 39 4 2 2 0 0 92 4 119
2014 TI 54 34 8 3 2 0 0 88 4 117
2011 TI 56 34 6 3 0 0 0 91 3 140
2011 TI-05 57 34 7 3 0 0 0 91 3 138

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 17 35 15 17 17 0 0 52 33 96
2018 TI-05 15 38 13 18 16 0 0 53 34 79
2017 TI 24 35 14 17 9 1 0 59 26 126
2017 TI-05 24 34 14 17 10 1 0 58 27 119
2014 TI 9 24 10 27 30 0 1 33 58 117
2011 TI 18 29 18 24 12 0 0 47 35 139
2011 TI-05 18 29 18 24 12 0 0 47 36 137

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 23 29 17 13 17 0 0 52 31 98
2018 TI-05 23 28 19 13 19 0 0 50 31 80
2017 TI 23 42 16 13 6 0 0 65 20 126
2017 TI-05 22 42 16 13 7 0 0 64 20 119
2014 TI 10 33 18 25 14 0 0 44 38 117

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 23 34 19 16 8 0 0 57 25 97
2018 TI-05 20 33 21 18 9 0 0 53 26 80
2017 TI 23 40 12 16 10 0 0 63 25 126
2017 TI-05 23 40 12 14 10 0 0 63 24 119
2014 TI 10 21 27 24 17 1 0 32 41 117
2011 TI 21 36 17 14 11 1 0 58 25 140
2011 TI-05 21 36 17 14 11 1 0 57 26 138

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 44 33 15 6 1 0 0 78 7 99
2018 TI-05 44 31 17 6 1 0 0 75 7 81
2017 TI 43 43 5 7 2 0 0 86 9 126
2017 TI-05 44 42 5 7 2 0 0 86 9 119
2014 TI 24 52 8 10 6 0 0 76 16 117
2011 TI 46 39 4 9 1 0 0 85 11 140
2011 TI-05 46 38 4 9 1 0 0 85 11 138
2008 TI 54 37 4 4 2 0 0 91 5 111
2008 TI-05 53 38 4 4 2 0 0 91 6 109

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 24 40 21 13 1 0 0 64 14 98
2018 TI-05 25 43 19 13 1 0 0 68 14 80
2017 TI 20 39 19 14 5 1 3 61 19 126
2017 TI-05 20 40 18 13 5 1 3 62 18 119
2014 TI 21 34 28 9 8 0 0 55 16 117
2011 TI 24 45 16 6 7 1 1 71 13 140
2011 TI-05 25 44 16 6 7 1 1 70 13 138
2008 TI 17 36 25 14 8 0 0 53 22 111
2008 TI-05 17 36 26 14 8 0 0 52 22 109

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 16 35 32 12 4 0 0 16 52 99
2018 TI-05 14 35 36 11 5 0 0 16 48 81
2017 TI 13 24 33 19 9 2 1 29 38 126
2017 TI-05 12 23 35 19 9 2 1 29 36 119
2014 TI 25 33 30 7 4 0 1 11 58 116
2011 TI 7 26 41 19 6 0 2 25 34 140
2011 TI-05 7 26 40 19 6 0 2 25 34 138
2008 TI 9 29 37 19 5 1 0 25 38 111
2008 TI-05 9 28 38 18 6 1 0 24 38 109

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 22 19 31 19 5 2 1 25 43 98
2018 TI-05 23 16 31 21 5 3 1 27 40 80
2017 TI 20 19 26 16 13 3 2 31 41 125
2017 TI-05 19 19 27 17 13 3 3 32 39 118
2014 TI 39 27 21 9 2 1 1 11 67 117
2011 TI 14 24 24 27 6 1 3 35 40 140
2011 TI-05 14 24 25 27 7 1 3 35 40 138
2008 TI 17 32 26 18 6 0 0 24 50 111
2008 TI-05 17 33 27 17 6 0 0 23 50 109

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 32 29 22 11 5 0 0 16 62 99
2018 TI-05 31 28 23 11 6 0 0 17 59 81
2017 TI 24 24 29 15 6 2 0 22 49 126
2017 TI-05 24 22 29 16 6 2 0 23 48 119
2014 TI 42 23 24 8 3 0 0 11 65 117
2011 TI 19 25 30 17 5 1 3 22 46 139
2011 TI-05 20 25 31 16 5 1 3 22 46 137
2008 TI 9 23 41 23 3 0 2 26 33 111
2008 TI-05 9 24 41 21 3 0 2 24 34 109

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 13 21 31 23 11 0 0 34 34 99
2018 TI-05 15 20 28 27 10 0 0 37 35 81
2017 TI 9 17 32 19 19 2 1 39 27 126
2017 TI-05 8 17 33 20 19 2 1 40 26 119
2014 TI 15 20 30 27 6 1 1 34 35 116
2011 TI 14 19 30 24 9 1 3 35 34 139
2011 TI-05 14 18 31 25 9 1 3 36 33 137
2008 TI 7 17 40 28 7 0 1 35 25 111
2008 TI-05 7 17 40 27 7 0 1 34 25 109

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 22 30 24 14 5 2 2 20 55 99
2018 TI-05 22 27 27 15 4 2 2 19 52 81
2017 TI 20 23 27 17 7 4 2 26 45 126
2017 TI-05 19 23 28 16 8 4 2 26 45 119
2014 TI 39 35 15 7 2 1 1 9 76 117
2011 TI 26 18 33 14 6 1 2 21 45 140
2011 TI-05 26 18 33 13 7 1 2 20 46 138
2008 TI 25 34 24 12 4 1 0 15 60 111
2008 TI-05 26 35 25 10 4 1 0 14 61 109

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 16 22 28 20 8 1 4 30 40 99
2018 TI-05 17 19 30 19 10 1 5 30 38 81
2017 TI 10 14 28 21 15 5 6 40 28 126
2017 TI-05 9 13 29 21 16 6 6 42 25 119
2014 TI 25 29 21 16 4 3 3 22 57 117
2011 TI 12 9 22 25 24 2 6 54 22 138
2011 TI-05 12 9 22 25 24 2 6 54 22 136
2008 TI 12 24 38 14 9 1 2 24 37 111
2008 TI-05 12 25 39 13 9 1 2 23 38 109

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 34 27 23 13 2 0 0 15 62 99
2018 TI-05 33 28 25 11 2 0 0 14 62 81
2017 TI 28 30 25 10 3 3 2 14 61 126
2017 TI-05 28 29 25 10 3 3 2 14 60 119
2014 TI 39 33 19 9 0 0 0 9 73 117
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 15 14 17 22 23 5 3 32 49 99
2018 TI-05 14 14 20 22 22 6 2 30 49 81
2017 TI 13 23 20 19 20 4 2 38 41 126
2017 TI-05 13 23 21 18 19 4 2 38 40 119
2014 TI 16 29 18 16 15 4 0 48 33 116

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 22 25 12 20 19 1 0 48 40 99
2018 TI-05 21 23 15 21 19 1 0 45 40 81
2017 TI 30 24 9 18 18 1 0 54 36 126
2017 TI-05 31 24 7 18 18 1 0 56 37 119
2014 TI 28 32 13 16 9 2 0 61 26 116

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 6 11 17 18 29 16 2 21 58 99
2018 TI-05 6 12 15 19 28 17 2 23 58 81
2017 TI 4 15 22 20 24 16 0 22 52 126
2017 TI-05 4 15 22 20 23 16 0 22 52 119
2014 TI 3 11 20 25 30 11 1 16 62 117

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 23 34 11 18 13 0 0 58 31 99
2018 TI-05 21 35 14 19 12 0 0 56 31 81
2017 TI 23 39 9 15 14 0 0 62 29 126
2017 TI-05 23 41 8 14 13 0 0 64 28 119
2014 TI 21 51 4 14 9 0 0 73 23 117

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 23 37 22 9 7 1 0 61 16 99
2018 TI-05 25 35 25 7 7 1 0 60 15 81
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 26 32 19 16 6 1 0 58 23 98
2018 TI-05 25 35 20 14 6 1 0 60 20 81
2017 TI 31 37 15 10 7 0 1 68 17 126
2017 TI-05 30 37 15 10 7 0 1 67 18 119
2014 TI 25 33 20 14 9 0 0 57 23 117
2011 TI 20 37 18 10 14 1 0 57 25 139
2011 TI-05 20 37 18 10 15 1 0 57 25 137
2008 TI 23 39 15 10 13 0 0 62 23 111
2008 TI-05 24 38 16 10 13 0 0 61 23 109

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 31 30 16 14 6 2 0 63 21 99
2018 TI-05 30 30 17 15 6 2 0 61 22 81
2017 TI 30 36 14 9 8 2 1 68 18 126
2017 TI-05 30 36 13 10 8 2 1 68 19 119
2014 TI 26 32 16 16 9 1 0 59 25 117
2011 TI 23 35 19 9 10 4 0 60 20 140
2011 TI-05 22 36 19 9 10 4 0 60 20 138
2008 TI 28 28 17 12 12 4 0 58 24 111
2008 TI-05 28 27 17 12 12 4 0 57 25 109

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 26 40 12 14 6 1 0 67 20 99
2018 TI-05 26 41 11 16 5 1 0 68 21 81
2017 TI 30 42 9 13 5 2 0 73 18 126
2017 TI-05 29 42 8 13 6 2 0 72 20 119
2014 TI 26 41 10 16 8 0 0 67 24 117
2011 TI 27 39 14 10 9 1 0 67 19 140
2011 TI-05 27 39 14 10 9 1 0 66 20 138
2008 TI 28 41 9 11 10 1 0 70 21 111
2008 TI-05 28 40 9 11 10 1 0 69 21 109

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 46 23 14 10 5 1 0 70 15 99
2018 TI-05 46 25 12 12 4 1 0 71 16 81
2017 TI 46 28 9 5 10 2 0 76 15 126
2017 TI-05 45 28 9 5 11 2 0 74 16 119

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 36 25 22 8 7 1 0 62 15 99
2018 TI-05 36 25 26 6 6 1 0 61 13 81
2017 TI 46 29 9 8 8 1 0 75 16 126
2017 TI-05 45 28 10 8 8 1 0 73 17 119
2014 TI 25 36 12 14 13 1 0 61 27 117
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 14 24 21 12 16 12 0 44 32 99
2018 TI-05 11 26 22 10 17 14 0 43 31 81
2017 TI 13 27 21 13 12 14 0 47 29 126
2017 TI-05 13 27 20 13 12 15 0 47 29 119
2014 TI 12 21 16 20 23 8 1 36 47 117
2011 TI 14 28 20 11 14 12 1 48 29 139
2011 TI-05 14 28 20 11 15 12 1 48 29 137

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 13 31 18 14 17 6 0 47 33 99
2018 TI-05 11 32 20 15 16 6 0 46 33 81
2017 TI 14 25 19 18 17 6 0 42 38 126
2017 TI-05 14 25 20 17 17 6 0 42 36 119
2014 TI 8 15 14 20 40 2 1 24 61 117
2011 TI 12 25 24 14 22 4 0 38 38 138
2011 TI-05 11 25 24 14 23 4 0 37 38 136
2008 TI 11 29 16 23 19 3 0 41 43 111
2008 TI-05 10 29 17 23 18 3 0 41 42 109

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 9 21 23 19 17 9 0 34 40 98
2018 TI-05 6 22 26 20 16 10 0 32 40 81
2017 TI 10 21 18 21 21 8 0 34 46 126
2017 TI-05 10 20 19 20 22 9 0 33 46 119
2014 TI 5 8 14 23 44 3 1 14 71 117
2011 TI 6 19 22 24 21 9 0 28 49 139
2011 TI-05 6 19 22 23 21 9 0 27 49 137
2008 TI 6 18 23 32 16 5 0 26 50 111
2008 TI-05 6 18 23 31 17 6 0 25 50 109

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 9 29 18 22 19 2 0 39 43 98
2018 TI-05 9 28 20 23 17 2 0 38 42 81
2017 TI 13 23 23 18 17 6 0 38 38 126
2017 TI-05 12 23 24 18 17 6 0 37 37 119
2014 TI 6 12 16 22 42 1 1 18 65 117
2011 TI 10 26 22 20 18 4 0 37 40 139
2011 TI-05 9 26 23 20 18 4 0 37 39 137
2008 TI 7 41 16 21 13 3 0 49 34 111
2008 TI-05 6 41 17 20 13 3 0 49 34 109
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 19 44 21 9 5 1 0 64 14 99
2018 TI-05 21 44 20 9 5 1 0 66 14 81
2017 TI 22 41 22 8 6 1 0 64 14 125
2017 TI-05 22 42 21 9 6 1 0 64 14 118
2014 TI 9 27 25 20 20 0 0 36 39 117
2011 TI 12 39 26 12 10 1 1 51 22 140
2011 TI-05 12 39 25 12 10 1 1 51 23 138

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 31 34 11 13 7 3 0 68 21 99
2018 TI-05 31 36 10 14 6 4 0 69 21 81
2017 TI 38 37 12 9 4 1 0 75 13 124
2017 TI-05 37 38 12 8 4 1 0 76 13 117
2014 TI 31 39 13 10 3 4 0 72 14 117
2011 TI 28 36 18 11 6 2 0 65 17 140
2011 TI-05 28 36 18 10 6 2 0 65 16 138
2008 TI 21 39 14 15 5 5 1 63 22 111
2008 TI-05 21 39 15 16 6 5 0 63 22 109

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 20 43 17 10 9 0 0 63 19 98
2018 TI-05 21 41 19 9 10 0 0 63 19 80

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 18 25 17 12 21 5 1 46 35 99
2018 TI-05 19 22 20 10 23 5 1 43 36 81
2017 TI 17 25 18 10 24 6 1 45 37 124
2017 TI-05 16 24 19 10 24 6 1 43 37 117
2014 TI 13 27 17 20 18 5 0 42 40 117
2011 TI 16 27 16 14 15 12 0 48 34 139
2011 TI-05 15 26 16 15 15 12 0 48 34 137

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 12 27 17 21 20 2 0 40 42 99
2018 TI-05 11 26 15 23 22 2 0 38 47 81
2017 TI 16 32 19 18 12 3 0 50 31 126
2017 TI-05 15 31 20 17 12 3 0 48 31 119
2014 TI 13 18 16 28 21 3 0 32 51 117
2011 TI 13 24 22 21 18 1 1 38 39 139
2011 TI-05 12 25 23 21 18 1 1 38 39 137
2008 TI 10 31 17 24 17 1 0 41 41 110
2008 TI-05 9 31 18 24 17 1 0 41 41 108

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 14 21 21 21 19 2 1 36 42 99
2018 TI-05 12 23 20 20 21 2 1 37 42 81
2017 TI 10 32 13 18 18 6 2 46 40 126
2017 TI-05 10 30 14 18 19 6 2 44 40 119
2014 TI 8 20 10 27 34 0 1 28 62 117
2011 TI 6 17 19 28 25 2 3 25 56 140
2011 TI-05 7 17 18 28 25 2 3 24 56 138
2008 TI 10 30 11 24 19 3 4 43 46 110
2008 TI-05 9 31 11 24 19 3 4 43 46 108

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 14 30 20 21 12 2 0 45 34 99
2018 TI-05 12 30 21 22 12 2 0 43 35 81
2017 TI 12 35 22 13 13 6 0 49 27 126
2017 TI-05 11 34 23 12 13 6 0 48 27 119

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 31 36 18 4 7 4 0 69 12 98
2018 TI-05 28 39 16 5 8 5 0 70 13 80
2017 TI 33 27 23 5 6 5 1 65 11 123
2017 TI-05 32 27 23 5 6 6 1 63 12 116
2014 TI 25 37 22 7 3 7 0 66 10 117

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 29 33 12 13 7 6 0 65 22 98
2018 TI-05 26 34 14 13 6 8 0 65 20 80
2017 TI 24 39 17 8 8 4 0 66 17 125
2017 TI-05 23 39 17 8 9 4 0 65 18 118
2014 TI 21 28 28 8 9 4 1 52 18 117
2011 TI 21 45 13 7 9 5 0 69 17 138
2011 TI-05 21 45 13 7 10 5 0 69 17 136

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 40 31 12 10 7 0 0 70 17 98
2018 TI-05 40 31 13 8 9 0 0 71 16 80
2017 TI 31 45 8 9 6 0 0 76 16 125
2017 TI-05 31 44 8 10 7 0 0 75 17 118
2014 TI 16 38 21 16 8 1 1 54 24 117
2011 TI 27 45 12 9 7 1 0 72 16 139
2011 TI-05 26 45 12 9 7 1 0 72 16 137
2008 TI 25 44 14 11 6 0 0 69 17 111
2008 TI-05 25 44 14 11 6 0 0 69 17 109

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 22 31 21 17 8 0 0 53 26 98
2018 TI-05 21 31 23 16 9 0 0 53 25 80
2017 TI 28 29 17 16 9 1 0 58 25 124
2017 TI-05 29 29 17 15 9 1 0 58 25 118
2014 TI 6 21 20 32 20 0 1 28 52 117
2011 TI 18 35 21 16 9 1 0 53 25 140
2011 TI-05 17 36 21 17 9 1 0 53 26 138

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 18 37 17 20 7 0 0 55 28 98
2018 TI-05 18 38 18 19 9 0 0 55 28 80
2017 TI 27 32 17 14 9 1 0 59 23 124
2017 TI-05 27 33 16 14 9 1 0 60 23 117
2014 TI 5 23 13 36 23 0 0 28 59 117
2011 TI 15 33 24 17 10 1 0 49 28 139
2011 TI-05 15 34 24 17 10 1 0 49 27 137
2008 TI 11 46 19 13 11 1 0 57 24 111
2008 TI-05 11 45 19 13 11 1 0 56 24 109

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 23 21 22 17 11 3 1 47 30 98
2018 TI-05 24 24 23 16 11 3 0 49 28 80
2017 TI 28 19 21 14 10 8 0 51 27 125
2017 TI-05 28 19 20 13 11 8 0 52 26 118
2014 TI 9 17 21 26 24 3 1 27 51 117
2011 TI 22 22 14 19 14 8 1 47 37 139
2011 TI-05 21 21 15 20 15 8 1 46 38 137
2008 TI 20 36 20 12 5 6 1 60 18 111
2008 TI-05 19 36 20 12 6 6 1 59 19 109
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 TI 18 38 44 98
2018 TI-05 19 39 43 80
2017 TI 16 46 39 126
2017 TI-05 16 46 38 119
2014 TI 38 21 40 117
2011 TI 24 37 39 140
2011 TI-05 23 37 40 138

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 TI 17 28 44 0 6 6 18
2017 TI 31 5 38 15 5 7 19
2017 TI-05 32 5 34 16 5 7 18
2014 TI 27 5 42 20 9999 7 45
2011 TI 33 6 33 27 9999 0 33
2011 TI-05 31 6 34 28 9999 0 32
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 TI 28 72 98
2018 TI-05 26 74 80

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 TI 63 27

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 TI 70 27

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 TI 0 27

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 TI 0 27

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 TI 30 27

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 TI 48 27

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 TI 44 27

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 TI 48 27

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 TI 44 27

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 TI 48 27

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 TI 63 27

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 TI 33 27

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 TI 0 27

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 TI 67 27

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 TI 30 27

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 TI 19 27

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 TI 52 27

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 TI 33 27

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 TI 30 27

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 TI 22 27

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 TI 22 27

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 TI 0 24

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 TI 42 24

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 TI 58 24

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 TI 0 24

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 TI 67 24

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 7 17 20 10 26 16 3 30 45 99
2018 TI-05 7 15 21 10 25 19 4 29 44 81
2017 TI 8 17 20 9 15 27 5 36 34 126
2017 TI-05 8 16 20 8 15 28 5 35 35 119
2014 TI 8 14 16 15 15 28 4 32 44 117

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 13 36 14 12 18 5 1 52 33 98
2018 TI-05 14 38 14 10 19 5 1 55 31 80
2017 TI 18 30 24 9 11 8 1 52 22 125
2017 TI-05 17 30 24 9 11 8 1 52 22 118
2014 TI 12 21 24 16 14 13 0 38 34 117
2011 TI 22 29 21 11 10 7 0 55 22 139
2011 TI-05 21 29 21 11 10 7 0 54 23 137
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 TI 16 84 99
2018 TI-05 16 84 81

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 TI 50 16

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 TI 0 16

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 TI 0 16

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 TI 0 16

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 TI 0 16

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 TI 38 16

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 TI 0 16

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 TI 0 16

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 TI 0 16

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 TI 31 16

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 TI 0 16

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 TI 31 16

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 TI 31 16

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 TI 31 16

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 TI 0 16

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 TI 0 16

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 TI 50 16

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 TI 0 14

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 TI 0 14

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 TI 0 14

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 TI 0 14

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 TI 43 14

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 TI 64 14

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 TI 0 14

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 12 13 26 3 12 31 3 38 23 98
2018 TI-05 11 10 26 2 12 35 4 34 24 81
2017 TI 8 14 21 8 6 33 10 38 24 126
2017 TI-05 8 14 20 7 6 34 11 40 24 119
2014 TI 6 14 26 8 4 34 8 34 22 117

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 21 26 24 6 12 10 1 52 21 97
2018 TI-05 20 28 21 6 13 11 1 54 21 80
2017 TI 21 29 22 6 6 13 3 60 14 125
2017 TI-05 20 30 23 5 6 13 3 59 14 118
2014 TI 15 23 32 5 5 18 2 48 13 117
2011 TI 28 32 20 5 6 9 0 66 12 139
2011 TI-05 28 32 20 5 6 9 0 66 12 137
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 5 18 23 26 27 0 0 23 54 99
2018 TI-05 6 20 22 23 28 0 0 26 52 81
2017 TI 6 24 22 18 28 0 2 31 47 126
2017 TI-05 7 25 24 17 26 0 2 32 44 119

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 11 17 30 20 21 0 0 28 41 99
2018 TI-05 11 19 31 17 22 0 0 30 40 81
2017 TI 11 18 29 21 19 2 0 30 41 126
2017 TI-05 11 19 29 20 18 2 0 31 39 119

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 15 29 24 15 16 0 0 44 31 99
2018 TI-05 16 30 26 14 15 0 0 46 28 81
2017 TI 21 28 20 16 11 2 2 51 28 124
2017 TI-05 21 30 20 14 11 3 2 53 27 117

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 10 21 26 23 20 0 1 31 43 97
2018 TI-05 11 22 28 18 20 0 1 33 38 79
2017 TI 16 17 28 17 21 1 1 34 38 126
2017 TI-05 17 18 28 16 20 1 1 36 36 119

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 43 28 18 5 1 0 5 74 6 98
2018 TI-05 48 28 14 6 1 0 4 78 8 80
2017 TI 46 24 17 3 2 2 7 77 5 126
2017 TI-05 47 23 15 3 2 2 7 78 5 119

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 18 21 22 20 18 0 0 39 38 99
2018 TI-05 19 25 21 19 17 0 0 43 36 81
2017 TI 18 30 30 9 12 1 1 48 21 126
2017 TI-05 16 32 30 9 11 1 1 49 21 119

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 15 31 28 14 10 0 1 47 24 99
2018 TI-05 17 33 22 15 12 0 0 51 27 81
2017 TI 19 29 27 12 8 4 1 51 21 125
2017 TI-05 20 29 26 11 8 4 1 52 20 118

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 12 28 26 17 14 0 2 41 32 99
2018 TI-05 11 33 25 16 15 0 0 44 31 81
2017 TI 15 32 23 15 10 4 1 49 27 125
2017 TI-05 15 33 24 14 9 4 1 50 25 118

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 22 26 27 17 6 0 1 49 23 99
2018 TI-05 26 27 27 15 5 0 0 53 20 81
2017 TI 25 32 20 12 8 2 2 59 21 126
2017 TI-05 25 32 18 12 8 2 2 60 21 119

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 14 23 25 18 19 0 0 37 37 99
2018 TI-05 14 23 26 17 20 0 0 37 37 81
2017 TI 11 33 27 13 13 1 2 45 27 126
2017 TI-05 12 33 26 14 12 1 2 46 27 119

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 33 28 15 15 9 0 0 60 24 98
2018 TI-05 33 26 16 16 9 0 0 59 25 80
2017 TI 30 27 17 14 11 1 0 58 25 126
2017 TI-05 29 27 18 13 12 1 0 57 25 119

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 51 21 10 7 8 0 3 74 16 99
2018 TI-05 53 20 9 7 9 0 2 75 16 81

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 48 19 18 6 7 0 1 68 13 99
2018 TI-05 52 20 15 6 7 0 0 72 14 81
2017 TI 50 25 11 7 7 1 0 75 14 124
2017 TI-05 52 23 10 6 8 1 0 76 14 118

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 40 28 18 9 4 0 0 69 13 99
2018 TI-05 43 30 15 9 4 0 0 73 12 81
2017 TI 48 29 11 5 6 1 1 78 11 126
2017 TI-05 50 30 8 5 6 1 1 81 11 119

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 41 27 14 12 6 0 0 67 18 98
2018 TI-05 43 26 14 13 5 0 0 69 18 80
2017 TI 52 22 9 6 9 2 0 75 16 126
2017 TI-05 52 22 10 6 9 2 0 75 15 119

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 35 4 6 0 0 0 55 86 0 98
2018 TI-05 35 4 3 0 0 0 59 94 0 80
2017 TI 48 2 2 1 1 1 46 94 3 124
2017 TI-05 50 3 2 1 1 1 44 94 3 117

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 30 30 22 9 6 0 2 62 15 99
2018 TI-05 28 31 22 9 7 0 2 61 16 81
2017 TI 43 27 16 6 2 2 4 74 9 122
2017 TI-05 43 27 15 6 3 2 5 74 9 115

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 63 23 11 1 1 0 1 87 2 99
2018 TI-05 67 22 9 1 1 0 0 89 2 81
2017 TI 62 20 8 2 2 1 5 87 5 126
2017 TI-05 61 20 8 2 2 1 5 86 5 119

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 31 36 15 7 5 1 4 71 13 97
2018 TI-05 32 35 13 9 6 1 4 71 16 79
2017 TI 30 39 18 7 1 2 4 73 8 126
2017 TI-05 27 41 18 8 1 2 4 72 9 119

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 7 23 36 20 13 0 0 30 33 99
2018 TI-05 7 23 36 21 12 0 0 31 33 81
2017 TI 4 25 45 16 11 0 0 28 27 126
2017 TI-05 4 24 45 16 11 0 0 28 27 119

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 17 23 41 12 6 0 0 18 41 98
2018 TI-05 18 24 41 11 6 0 0 18 41 80
2017 TI 8 24 45 19 5 0 0 24 32 125
2017 TI-05 8 25 44 18 5 0 0 23 33 118

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 24 37 20 10 7 1 0 62 18 98
2018 TI-05 24 38 24 8 8 0 0 61 15 80
2017 TI 25 43 15 8 7 3 0 69 15 126
2017 TI-05 24 43 13 8 8 3 0 70 16 119

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 15 33 12 21 18 1 0 49 39 97
2018 TI-05 13 34 15 19 19 1 0 47 38 80
2017 TI 15 33 14 18 20 0 0 48 38 126
2017 TI-05 15 34 15 15 20 0 0 49 36 119
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 5 15 39 15 25 0 0 5 95 97
2018 TI-05 6 15 39 13 27 0 0 6 94 79
2017 TI 21 21 24 17 15 2 0 22 78 126
2017 TI-05 23 22 23 16 13 2 0 23 77 119

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 TI 23 92
2018 TI-05 26 74
2017 TI 16 95
2017 TI-05 15 88

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 TI 46 92
2018 TI-05 41 74
2017 TI 31 95
2017 TI-05 29 88

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 TI 24 92
2018 TI-05 26 74
2017 TI 22 95
2017 TI-05 23 88

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 TI 45 92
2018 TI-05 38 74
2017 TI 44 95
2017 TI-05 41 88

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 TI 9 92
2018 TI-05 8 74
2017 TI 3 95
2017 TI-05 3 88

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 TI 72 92
2018 TI-05 74 74

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 TI 32 92
2018 TI-05 35 74
2017 TI 52 95
2017 TI-05 54 88

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 TI 3 19 27 14 10 27 90
2018 TI-05 3 19 30 15 12 21 73
2017 TI 5 39 27 12 6 11 94
2017 TI-05 6 42 28 12 3 10 87

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 TI 21 79 92
2018 TI-05 22 78 74

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 3 9 26 21 36 2 3 13 60 92
2018 TI-05 4 9 23 20 38 1 4 14 61 74
2017 TI 5 23 20 14 28 1 10 31 47 96
2017 TI-05 5 24 20 13 27 1 10 32 45 89

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 1 3 16 16 58 3 2 5 78 92
2018 TI-05 1 4 14 18 59 1 3 6 80 74
2017 TI 2 7 16 12 52 1 9 11 72 96
2017 TI-05 2 8 16 12 51 1 10 12 71 89

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 TI 21 16 22 13 16 0 11 42 33 99
2018 TI-05 22 19 20 10 17 0 12 46 31 81
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