2018 Public Service Employee Survey Results for Employment and Social Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	45	8	10	3	0	1	79	13	1254
2018	CR-03	40	42	9	6	3	0	1	82	9	367
2018	CR-04	29	47	8	12	3	0	1	77	15	790
2018	CR-05	39	35	8	14	2	2	2	77	16	66
2017	CR	34	40	9	13	5	0	0	73	17	1608
2017	CR-03	38	38	10	11	3	0	0	76	14	471
2017	CR-04	33	39	9	13	6	0	0	72	19	882
2017	CR-05	28	45	9	13	5	0	0	73	18	241
2014	CR	26	41	12	14	7	0	0	67	21	1668
2014	CR-03	31	41	11	12	5	0	0	72	17	481
2014	CR-04	25	41	11	14	8	0	0	66	22	891
2014	CR-05	22	40	14	19	5	0	0	62	24	287
2011	CR	25	39	11	14	9	0	1	65	23	1820
2011	CR-03	29	40	10	11	9	0	1	70	20	434
2011	CR-04	24	39	12	15	9	0	1	64	24	1256
2011	CR-05	27	31	11	19	8	0	3	60	29	108
2008	CR	20	39	13	16	10	0	1	60	27	1649
2008	CR-03	23	36	15	15	9	1	1	59	25	375
2008	CR-04	20	40	12	18	10	0	1	60	28	1128
2008	CR-05	19	43	19	9	10	0	0	62	19	120

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	29	38	16	10	6	0	1	67	16	1248
2018	CR-03	25	38	17	11	8	0	0	63	19	366
2018	CR-04	31	37	16	10	5	0	1	68	16	786
2018	CR-05	33	47	9	5	3	2	2	83	8	66
2017	CR	32	33	20	8	6	0	0	66	15	1613
2017	CR-03	34	32	18	8	8	0	0	66	16	474
2017	CR-04	31	35	20	9	5	0	0	66	13	884
2017	CR-05	30	31	21	10	7	0	1	61	17	241
2014	CR	23	38	19	10	9	0	1	62	19	1669
2014	CR-03	23	37	20	9	10	0	1	61	19	481
2014	CR-04	24	38	18	11	9	0	0	62	20	890
2014	CR-05	22	40	19	9	9	0	0	63	18	289
2011	CR	32	31	15	10	10	0	0	64	20	1818
2011	CR-03	35	27	14	10	12	1	0	63	23	430
2011	CR-04	31	33	16	10	9	0	0	65	20	1259
2011	CR-05	34	30	17	7	11	1	0	64	19	107
2008	CR	26	36	18	11	8	0	0	62	19	1648
2008	CR-03	28	31	18	11	12	0	0	59	23	374
2008	CR-04	25	38	19	11	8	0	1	63	18	1128
2008	CR-05	34	38	16	8	3	0	1	72	12	120

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	35	14	10	6	0	0	71	16	1252
2018	CR-03	33	35	16	9	7	0	0	68	16	367
2018	CR-04	36	35	13	11	5	0	0	71	16	789
2018	CR-05	40	40	8	8	3	2	0	81	11	65
2017	CR	37	33	13	10	7	0	0	71	17	1613
2017	CR-03	36	33	14	8	8	0	0	70	16	474
2017	CR-04	37	34	12	10	6	0	0	72	16	885
2017	CR-05	36	31	11	15	7	0	0	67	22	240
2014	CR	30	37	13	11	9	0	0	67	20	1669
2014	CR-03	28	36	14	11	10	0	1	64	22	480
2014	CR-04	29	38	13	11	9	0	0	67	19	891
2014	CR-05	32	37	12	11	7	0	0	69	18	289
2011	CR	33	35	11	10	10	0	0	69	21	1822
2011	CR-03	31	35	10	10	13	1	0	66	23	434
2011	CR-04	33	36	11	10	10	0	0	69	20	1258
2011	CR-05	36	32	9	12	10	0	0	69	22	108
2008	CR	32	36	12	10	8	0	0	69	19	1650
2008	CR-03	33	29	14	11	12	1	0	62	23	375
2008	CR-04	33	37	12	10	7	0	0	70	18	1129
2008	CR-05	33	46	10	7	3	1	0	80	10	120

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	44	33	13	5	4	0	1	78	9	1253
2018	CR-03	41	34	14	5	4	1	1	76	9	367
2018	CR-04	45	33	12	5	3	0	1	79	8	790
2018	CR-05	50	29	14	3	3	2	0	80	6	66
2017	CR	42	33	13	6	5	1	1	76	11	1613
2017	CR-03	43	31	12	6	5	1	1	76	12	473
2017	CR-04	43	34	12	5	5	0	1	78	10	885
2017	CR-05	37	33	14	10	5	0	0	71	16	241
2014	CR	30	36	16	10	6	1	1	68	17	1667
2014	CR-03	33	35	16	8	6	0	2	69	14	481
2014	CR-04	29	38	15	10	6	1	1	69	16	889
2014	CR-05	26	34	17	14	8	0	1	61	22	288
2011	CR	37	35	13	8	5	1	1	73	14	1823
2011	CR-03	37	34	14	8	4	0	3	73	12	435
2011	CR-04	36	36	13	8	6	1	1	73	14	1259
2011	CR-05	38	35	10	8	6	0	3	75	14	108

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	44	13	6	4	0	0	77	10	1251
2018	CR-03	35	43	14	4	4	0	0	78	8	370
2018	CR-04	32	43	13	7	4	0	0	75	12	784
2018	CR-05	35	48	11	2	3	2	0	85	5	66
2017	CR	33	41	15	7	4	0	0	74	11	1611
2017	CR-03	36	39	13	8	4	0	0	75	12	475
2017	CR-04	32	43	15	6	3	0	0	76	9	882
2017	CR-05	27	38	17	12	6	0	0	65	18	240
2014	CR	24	44	16	9	7	0	0	68	16	1670
2014	CR-03	24	48	15	6	7	0	0	72	13	481
2014	CR-04	26	43	15	9	7	0	0	69	16	891
2014	CR-05	17	42	19	13	8	0	0	59	21	289
2011	CR	32	37	14	9	8	0	0	69	17	1822
2011	CR-03	36	35	14	7	7	0	0	72	14	434
2011	CR-04	31	39	14	9	8	0	0	70	17	1258
2011	CR-05	26	30	18	15	11	0	1	56	26	108
2008	CR	32	39	13	9	6	0	0	72	15	1634
2008	CR-03	35	34	14	8	8	0	0	70	16	372
2008	CR-04	31	41	13	9	6	0	0	72	15	1117
2008	CR-05	31	38	17	11	3	0	0	69	14	119

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	26	34	18	12	9	0	1	61	21	1257
2018	CR-03	26	34	16	12	11	0	0	60	24	370
2018	CR-04	26	35	18	12	8	0	1	61	20	790
2018	CR-05	27	27	24	11	8	3	0	56	19	66
2017	CR	25	34	18	13	9	0	0	60	22	1609
2017	CR-03	27	34	17	12	10	0	0	61	22	473
2017	CR-04	25	35	19	11	9	1	0	60	20	881
2017	CR-05	23	32	17	19	9	0	0	55	28	241
2014	CR	17	35	20	16	12	0	0	52	28	1670
2014	CR-03	17	35	23	14	11	0	0	52	25	481
2014	CR-04	18	36	19	15	11	1	0	54	26	891
2014	CR-05	13	30	17	22	17	0	0	43	39	289
2011	CR	20	34	18	15	13	0	0	54	28	1820
2011	CR-03	22	36	17	14	11	0	0	58	25	432
2011	CR-04	19	33	19	15	13	0	0	53	28	1259
2011	CR-05	18	36	12	14	20	1	0	54	34	107

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	39	12	5	3	0	80	8	1256
2018	CR-03	46	36	11	4	2	0	83	6	368
2018	CR-04	38	39	13	6	3	0	78	9	791
2018	CR-05	33	45	12	6	2	2	80	8	66
2017	CR	41	41	9	6	3	0	82	8	1611
2017	CR-03	46	39	7	4	3	0	86	7	473
2017	CR-04	40	42	9	6	3	0	82	9	884
2017	CR-05	36	40	13	7	3	0	76	11	240

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	51	37	7	3	1	1	89	4	1256
2018	CR-03	59	32	6	1	1	0	92	2	367
2018	CR-04	48	39	8	4	1	1	88	4	792
2018	CR-05	47	44	3	2	2	3	94	3	66
2017	CR	49	37	8	3	2	1	87	5	1609
2017	CR-03	54	35	7	1	2	1	89	3	472
2017	CR-04	48	39	8	3	2	1	87	5	882
2017	CR-05	43	37	12	4	4	0	80	8	241
2014	CR	38	42	12	4	3	0	80	8	1669
2014	CR-03	44	41	9	3	2	1	86	5	481
2014	CR-04	37	43	13	4	3	0	80	7	890
2014	CR-05	32	40	14	7	8	0	72	15	289
2011	CR	38	41	10	4	4	1	81	9	1820
2011	CR-03	45	39	8	4	2	1	86	6	433
2011	CR-04	37	42	12	4	4	1	80	8	1257
2011	CR-05	32	43	6	9	9	1	76	19	108
2008	CR	44	39	9	4	3	1	84	8	1645
2008	CR-03	48	36	8	3	3	1	85	6	373
2008	CR-04	43	39	9	5	3	1	83	8	1126
2008	CR-05	38	43	10	7	3	1	81	9	120

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	29	36	19	9	7	0	65	16	1245
2018	CR-03	30	37	16	9	8	0	67	17	366
2018	CR-04	29	35	19	9	7	1	64	16	783
2018	CR-05	30	30	23	8	8	2	62	15	66
2017	CR	29	36	16	10	8	1	66	18	1613
2017	CR-03	31	36	18	7	8	1	68	14	475
2017	CR-04	29	37	15	11	7	1	67	18	883
2017	CR-05	25	33	17	13	11	0	59	25	241

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	53	30	12	3	1	0	84	4	1249
2018	CR-03	58	26	12	2	2	0	84	4	367
2018	CR-04	52	32	12	3	1	0	84	4	785
2018	CR-05	45	36	12	0	3	3	84	3	66
2017	CR	55	30	10	2	2	0	86	4	1614
2017	CR-03	59	27	9	3	2	1	87	4	475
2017	CR-04	56	31	10	2	2	0	87	3	885
2017	CR-05	44	37	11	4	4	0	81	8	240
2014	CR	59	28	9	2	1	0	87	3	1667
2014	CR-03	62	27	7	1	2	0	89	4	481
2014	CR-04	58	29	9	2	1	0	88	4	889
2014	CR-05	55	28	14	2	1	0	83	3	288
2011	CR	58	28	9	3	2	0	86	5	1821
2011	CR-03	62	27	8	2	1	0	89	3	433
2011	CR-04	58	28	9	3	2	0	85	5	1258
2011	CR-05	55	29	10	4	3	0	83	6	108

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	22	35	19	13	10	1	1	57	23	1248
2018	CR-03	22	38	20	9	10	0	1	61	19	367
2018	CR-04	21	33	19	15	10	1	1	55	25	785
2018	CR-05	18	43	14	11	9	3	2	65	21	65
2017	CR	23	35	18	14	8	1	1	60	22	1610
2017	CR-03	26	37	17	11	8	1	1	64	19	472
2017	CR-04	23	35	18	15	7	1	1	59	22	883
2017	CR-05	22	31	18	18	10	0	1	53	29	241
2014	CR	15	36	20	17	12	0	1	51	29	1667
2014	CR-03	15	38	19	16	10	0	1	54	27	479
2014	CR-04	16	36	21	15	11	1	1	52	27	890
2014	CR-05	10	30	20	21	17	1	0	41	39	289
2011	CR	21	35	17	13	12	1	1	57	25	1824
2011	CR-03	24	37	17	11	9	1	1	62	20	435
2011	CR-04	20	35	17	13	13	1	1	56	27	1260
2011	CR-05	19	38	19	11	11	0	2	58	23	108

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	25	32	22	11	8	0	1	58	20	1250
2018	CR-03	28	34	20	9	8	0	1	63	17	370
2018	CR-04	24	31	22	12	9	0	1	56	21	784
2018	CR-05	23	32	27	9	3	2	5	58	13	66
2017	CR	28	33	19	11	8	1	1	61	19	1611
2017	CR-03	30	35	19	7	7	1	1	66	15	473
2017	CR-04	28	32	19	13	7	1	1	61	20	885
2017	CR-05	23	29	21	14	11	1	2	53	26	240
2014	CR	21	33	22	14	10	0	1	54	24	1667
2014	CR-03	22	37	19	12	9	0	1	60	21	478
2014	CR-04	22	32	24	14	8	0	1	55	22	891
2014	CR-05	14	27	23	20	16	0	0	41	36	289

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	39	15	8	4	0	0	73	12	1252
2018	CR-03	37	37	14	4	6	0	1	75	11	369
2018	CR-04	33	40	14	9	4	0	0	73	13	786
2018	CR-05	36	35	17	9	0	2	2	73	9	66
2017	CR	35	37	15	8	4	0	0	73	12	1609
2017	CR-03	35	37	15	6	6	0	1	73	12	472
2017	CR-04	35	37	15	9	3	0	0	73	12	884
2017	CR-05	33	37	16	8	4	1	1	72	11	239
2014	CR	24	39	19	11	6	0	0	64	17	1668
2014	CR-03	27	41	18	8	5	0	0	68	14	479
2014	CR-04	24	38	20	11	6	1	0	63	17	891
2014	CR-05	19	39	19	13	8	0	0	59	22	289
2011	CR	34	39	13	8	5	1	1	74	13	1814
2011	CR-03	38	37	12	7	5	0	1	76	12	434
2011	CR-04	33	40	14	8	4	1	1	74	12	1251
2011	CR-05	29	41	11	13	6	1	0	70	19	108

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	43	37	13	4	3	0	81	7	1253
2018	CR-03	47	35	12	3	3	0	83	5	369
2018	CR-04	41	38	13	5	3	0	79	7	789
2018	CR-05	44	42	6	3	3	2	87	6	64
2017	CR	44	35	12	5	3	0	79	8	1609
2017	CR-03	51	31	10	4	3	0	82	7	472
2017	CR-04	43	36	12	5	3	0	80	8	884
2017	CR-05	34	38	19	5	5	0	71	10	239
2014	CR	35	40	13	7	5	0	75	12	1664
2014	CR-03	36	42	11	5	5	0	79	10	478
2014	CR-04	35	38	15	7	4	1	74	11	888
2014	CR-05	32	38	13	10	7	0	71	16	289
2011	CR	37	38	11	7	6	0	75	13	1823
2011	CR-03	43	34	11	6	7	0	77	12	435
2011	CR-04	35	40	12	8	6	0	75	13	1258
2011	CR-05	31	40	12	7	9	0	71	17	108
2008	CR	37	40	11	8	4	0	78	12	1650
2008	CR-03	40	35	13	7	5	0	74	12	375
2008	CR-04	36	42	10	8	3	0	79	12	1129
2008	CR-05	37	40	12	8	4	0	77	12	120

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	53	29	12	3	2	1	1	83	5	1257
2018	CR-03	63	24	9	1	1	1	1	89	2	371
2018	CR-04	46	32	14	4	2	1	1	80	6	790
2018	CR-05	63	23	9	3	0	2	0	88	3	65
2017	CR	54	28	11	3	2	1	2	84	5	1610
2017	CR-03	64	25	8	1	1	0	1	90	2	473
2017	CR-04	47	28	14	4	2	1	3	78	7	883
2017	CR-05	58	30	7	2	1	1	1	90	3	240
2014	CR	50	30	12	4	3	0	1	81	7	1669
2014	CR-03	62	28	7	2	1	0	0	90	3	480
2014	CR-04	42	31	14	6	4	1	2	75	10	891
2014	CR-05	52	31	11	1	3	0	3	85	4	289
2011	CR	45	30	14	6	5	0	1	75	11	1820
2011	CR-03	54	29	9	5	3	0	1	83	8	434
2011	CR-04	42	30	15	6	5	0	1	73	11	1257
2011	CR-05	42	32	13	6	7	0	1	75	12	107
2008	CR	39	31	16	8	4	0	1	71	12	1648
2008	CR-03	48	27	14	7	3	0	1	76	10	375
2008	CR-04	38	32	16	8	4	0	1	71	13	1128
2008	CR-05	27	35	21	12	6	0	0	62	18	120

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	9	20	32	22	13	2	4	36	30	1250
2018	CR-03	5	16	35	21	18	1	4	40	22	367
2018	CR-04	10	21	31	22	11	2	3	34	33	788
2018	CR-05	11	23	28	18	15	2	3	35	35	65
2017	CR	8	17	30	21	15	2	7	39	28	1599
2017	CR-03	5	13	27	25	19	3	8	49	20	464
2017	CR-04	9	19	32	19	13	3	6	35	31	881
2017	CR-05	8	20	32	19	15	0	6	36	30	240
2014	CR	10	27	35	16	8	1	3	25	39	1666
2014	CR-03	7	23	35	20	11	2	2	32	31	481
2014	CR-04	11	31	33	16	5	1	3	22	44	888
2014	CR-05	11	27	37	12	9	0	3	23	39	288
2011	CR	15	24	31	16	9	2	4	26	41	1813
2011	CR-03	13	24	34	16	9	0	3	26	38	432
2011	CR-04	14	24	31	16	9	2	4	26	41	1252
2011	CR-05	23	31	21	15	6	1	3	21	57	108
2008	CR	14	27	32	16	7	1	2	24	43	1646
2008	CR-03	14	25	30	18	8	1	3	27	41	375
2008	CR-04	13	28	33	16	7	1	2	24	43	1125
2008	CR-05	25	30	31	11	3	0	0	14	55	120

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	7	14	25	22	23	5	4	49	23	1242
2018	CR-03	8	12	25	21	26	4	4	51	22	365
2018	CR-04	7	15	25	22	21	6	4	48	24	782
2018	CR-05	2	22	26	26	17	5	3	47	25	65
2017	CR	7	13	22	23	21	6	9	51	24	1586
2017	CR-03	7	14	18	23	23	6	10	54	24	460
2017	CR-04	7	13	23	22	21	5	9	50	23	873
2017	CR-05	10	13	23	24	16	5	9	47	27	239
2014	CR	13	23	29	17	10	4	4	29	40	1661
2014	CR-03	9	21	29	18	14	5	5	35	33	477
2014	CR-04	13	24	29	17	9	3	4	28	41	886
2014	CR-05	20	25	28	12	9	3	2	22	48	289
2011	CR	19	19	27	16	11	4	4	29	41	1808
2011	CR-03	18	21	27	14	13	3	4	29	43	429
2011	CR-04	18	18	28	17	11	4	5	30	39	1251
2011	CR-05	31	21	21	12	9	2	4	23	54	107
2008	CR	14	23	27	18	12	3	3	32	39	1643
2008	CR-03	12	26	25	20	11	2	4	33	41	375
2008	CR-04	14	21	29	18	13	3	3	32	37	1125
2008	CR-05	23	30	24	15	5	2	1	21	54	119

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	6	14	25	24	19	5	7	49	23	1243
2018	CR-03	4	12	21	25	22	6	10	56	19	364
2018	CR-04	7	14	26	24	18	4	6	47	24	785
2018	CR-05	8	17	28	23	15	6	3	42	27	65
2017	CR	8	11	21	20	20	6	14	50	23	1587
2017	CR-03	6	8	14	22	25	9	17	63	19	459
2017	CR-04	8	12	24	20	18	5	12	46	25	875
2017	CR-05	9	13	23	20	20	3	13	46	26	239
2014	CR	10	19	27	19	12	5	9	35	33	1664
2014	CR-03	7	15	25	19	16	7	11	43	27	480
2014	CR-04	11	21	28	19	9	4	8	33	35	888
2014	CR-05	12	21	29	17	10	5	7	30	38	288
2011	CR	13	20	25	19	12	4	7	35	37	1805
2011	CR-03	9	19	24	21	13	6	8	39	33	427
2011	CR-04	14	20	25	19	11	4	7	34	38	1250
2011	CR-05	17	28	24	19	8	1	3	29	46	108
2008	CR	13	21	29	18	10	4	6	31	37	1639
2008	CR-03	10	18	24	21	14	4	7	40	33	372
2008	CR-04	13	20	30	18	9	4	6	30	37	1122
2008	CR-05	17	32	31	14	4	1	1	19	50	119

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	3	8	22	31	28	3	5	65	11	1238
2018	CR-03	1	4	18	32	36	3	5	74	6	364
2018	CR-04	3	9	24	31	25	3	5	61	13	780
2018	CR-05	2	13	25	33	22	5	2	58	15	64
2017	CR	4	8	18	29	25	3	12	64	15	1585
2017	CR-03	3	6	12	28	32	4	15	74	11	457
2017	CR-04	5	9	22	28	23	3	10	58	16	877
2017	CR-05	5	10	14	34	22	2	14	66	17	237
2014	CR	6	11	27	31	16	2	6	52	18	1658
2014	CR-03	4	7	21	34	22	4	7	63	13	477
2014	CR-04	6	13	31	31	13	1	6	47	20	885
2014	CR-05	6	11	27	30	16	2	8	51	18	287
2011	CR	7	14	29	26	16	2	6	46	23	1812
2011	CR-03	5	11	27	26	21	3	7	52	18	429
2011	CR-04	8	14	30	26	15	2	6	44	24	1254
2011	CR-05	12	11	35	27	14	1	0	41	23	108
2008	CR	7	14	30	27	16	1	5	45	22	1640
2008	CR-03	5	13	28	28	17	2	8	50	19	373
2008	CR-04	7	14	31	27	16	1	4	45	22	1121
2008	CR-05	13	23	33	22	9	1	1	31	36	120

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	7	12	23	28	21	3	6	54	20	1249
2018	CR-03	5	12	24	27	25	2	6	56	18	364
2018	CR-04	8	12	22	29	18	4	7	53	22	789
2018	CR-05	5	11	29	27	24	3	2	54	16	66
2017	CR	7	11	23	21	24	3	11	53	20	1591
2017	CR-03	6	11	22	20	26	3	12	54	19	463
2017	CR-04	8	11	23	21	22	3	11	51	22	875
2017	CR-05	7	10	21	25	24	4	10	57	19	239
2014	CR	15	20	28	17	12	2	5	32	38	1665
2014	CR-03	11	14	29	21	16	2	7	41	27	478
2014	CR-04	17	23	29	15	11	1	5	27	43	889
2014	CR-05	16	24	25	20	10	1	4	32	42	289
2011	CR	17	20	25	18	12	2	5	33	40	1812
2011	CR-03	17	21	23	19	13	3	5	34	41	429
2011	CR-04	17	20	25	19	12	2	6	33	40	1254
2011	CR-05	23	19	30	16	6	2	5	24	45	108
2008	CR	17	20	26	19	13	1	4	34	39	1641
2008	CR-03	15	22	27	16	16	1	5	33	38	372
2008	CR-04	17	20	24	21	13	1	4	35	39	1123
2008	CR-05	21	23	28	15	11	2	1	26	44	120

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	11	16	22	20	18	6	6	44	31	1243
2018	CR-03	12	15	23	21	18	5	7	44	30	365
2018	CR-04	11	16	22	21	18	6	5	44	31	783
2018	CR-05	11	25	23	15	9	11	6	30	43	65
2017	CR	11	16	21	18	18	7	10	43	32	1596
2017	CR-03	8	14	22	18	19	8	11	46	27	463
2017	CR-04	12	14	20	18	19	7	10	44	32	880
2017	CR-05	13	24	23	16	11	6	7	31	42	239
2014	CR	13	21	24	20	12	4	6	35	38	1664
2014	CR-03	11	18	26	20	14	6	6	38	32	479
2014	CR-04	13	21	23	21	11	4	7	36	38	888
2014	CR-05	17	26	22	15	11	4	5	28	47	289
2011	CR	12	17	21	22	14	5	8	42	33	1810
2011	CR-03	10	18	21	21	18	7	6	45	31	428
2011	CR-04	13	16	21	23	14	5	9	42	33	1253
2011	CR-05	18	19	22	18	11	2	10	33	42	108
2008	CR	13	20	23	22	13	3	6	38	36	1643
2008	CR-03	14	19	20	21	15	3	8	40	37	375
2008	CR-04	12	20	24	23	13	3	6	39	35	1122
2008	CR-05	17	30	25	13	10	4	2	24	50	120

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	8	17	29	21	17	4	5	42	27	1248
2018	CR-03	4	10	26	24	24	5	6	54	16	365
2018	CR-04	10	20	30	19	14	3	4	36	32	788
2018	CR-05	9	14	31	25	11	8	3	40	26	65
2017	CR	8	15	26	19	17	6	10	43	27	1595
2017	CR-03	7	10	18	21	23	7	14	56	21	460
2017	CR-04	9	17	28	19	15	5	8	39	29	883
2017	CR-05	8	16	33	17	16	5	6	37	26	238
2014	CR	11	20	30	17	11	5	7	32	35	1662
2014	CR-03	7	12	27	23	17	6	9	46	22	478
2014	CR-04	13	23	31	13	8	4	6	24	41	886
2014	CR-05	11	22	28	19	11	4	6	33	36	289

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	20	30	20	10	8	8	4	57	20	1257
2018	CR-03	20	28	21	11	11	7	2	53	23	369
2018	CR-04	20	31	19	9	7	8	4	59	19	791
2018	CR-05	26	26	23	5	3	11	8	63	9	66
2017	CR	24	28	17	11	8	7	4	59	21	1612
2017	CR-03	24	28	18	12	8	6	3	58	22	474
2017	CR-04	25	28	16	10	8	7	5	61	21	883
2017	CR-05	20	29	17	11	9	9	5	57	23	241
2014	CR	21	31	20	11	9	5	3	57	21	1666
2014	CR-03	21	36	17	11	10	4	2	60	22	480
2014	CR-04	23	30	20	11	7	5	4	58	20	888
2014	CR-05	18	27	22	11	11	6	4	50	25	289

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	39	31	11	9	7	2	1	72	16	1256
2018	CR-03	39	32	10	9	10	1	0	71	19	367
2018	CR-04	39	31	12	9	7	2	1	72	16	792
2018	CR-05	50	30	9	5	2	3	2	84	6	66
2017	CR	42	30	11	9	6	2	1	73	15	1610
2017	CR-03	40	31	12	10	6	1	1	72	16	474
2017	CR-04	45	29	10	7	7	2	1	75	15	881
2017	CR-05	36	31	12	10	6	4	0	70	17	241
2014	CR	36	31	12	10	8	2	0	69	19	1667
2014	CR-03	33	33	11	10	10	2	1	68	21	480
2014	CR-04	40	30	13	9	7	1	0	70	16	889
2014	CR-05	30	32	13	14	10	1	1	63	24	289

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	12	20	20	15	12	19	2	41	34	1250
2018	CR-03	13	23	17	17	16	13	0	42	38	366
2018	CR-04	11	19	20	15	10	21	3	40	33	787
2018	CR-05	12	17	23	14	6	26	3	40	28	66
2017	CR	12	20	18	16	12	21	2	41	36	1608
2017	CR-03	12	22	18	14	14	18	2	42	35	473
2017	CR-04	13	18	18	17	11	21	2	40	37	880
2017	CR-05	10	20	16	17	14	23	1	39	40	241
2014	CR	8	19	21	17	18	15	2	32	43	1669
2014	CR-03	10	20	17	20	19	13	1	35	45	481
2014	CR-04	8	17	23	16	18	16	2	31	42	890
2014	CR-05	5	21	21	18	20	14	1	31	44	289

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	43	38	9	7	3	0	0	81	10	1257
2018	CR-03	39	37	13	9	3	0	0	75	12	368
2018	CR-04	43	39	8	6	2	0	1	83	9	792
2018	CR-05	56	32	5	3	2	3	0	91	5	66
2017	CR	39	40	10	7	4	1	0	80	11	1608
2017	CR-03	35	42	10	7	6	0	0	78	13	473
2017	CR-04	42	39	9	6	3	1	0	82	9	880
2017	CR-05	38	38	13	8	3	0	0	76	11	241
2014	CR	32	43	13	9	4	0	0	75	13	1668
2014	CR-03	27	44	13	10	5	0	0	71	16	481
2014	CR-04	36	40	13	8	3	0	0	76	11	890
2014	CR-05	26	49	11	10	4	1	0	76	14	288

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	31	37	18	6	3	4	2	72	9	1255
2018	CR-03	31	37	19	7	2	4	1	71	9	369
2018	CR-04	30	38	18	6	3	3	2	72	9	790
2018	CR-05	32	35	17	6	2	5	5	73	8	66

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	37	36	12	7	5	1	1	75	12	1251
2018	CR-03	38	36	11	8	6	1	1	75	14	368
2018	CR-04	37	37	12	7	5	1	1	76	12	786
2018	CR-05	36	33	18	8	3	2	0	71	11	66
2017	CR	39	33	14	7	5	1	1	74	12	1612
2017	CR-03	42	33	12	6	6	0	0	76	12	473
2017	CR-04	39	34	14	7	4	1	1	74	11	884
2017	CR-05	34	33	17	7	7	1	1	68	14	241
2014	CR	31	36	16	9	7	1	1	68	16	1670
2014	CR-03	32	35	15	9	8	1	0	68	17	481
2014	CR-04	32	35	17	9	6	1	0	68	15	891
2014	CR-05	28	36	16	11	6	1	1	66	18	289
2011	CR	32	36	14	9	8	1	0	69	17	1818
2011	CR-03	37	34	14	7	7	0	0	71	15	432
2011	CR-04	30	37	14	10	8	1	0	68	18	1257
2011	CR-05	36	29	14	8	11	1	0	66	20	107
2008	CR	28	32	16	13	10	1	1	61	23	1650
2008	CR-03	28	30	15	14	10	1	2	60	25	374
2008	CR-04	28	32	16	13	10	1	1	61	23	1130
2008	CR-05	26	34	18	15	7	1	0	61	22	120

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	46	30	11	5	4	3	1	79	9	1250
2018	CR-03	45	28	13	8	4	1	0	75	12	368
2018	CR-04	47	30	10	4	4	3	1	81	9	786
2018	CR-05	43	35	12	2	3	5	0	82	5	65
2017	CR	46	30	12	5	3	2	1	78	9	1614
2017	CR-03	50	29	11	4	4	2	1	81	8	474
2017	CR-04	45	30	13	6	3	2	1	78	9	885
2017	CR-05	44	30	13	6	4	3	1	76	10	241
2014	CR	38	34	13	6	5	4	1	75	12	1670
2014	CR-03	39	35	11	6	5	3	1	77	12	481
2014	CR-04	41	31	14	5	4	4	1	76	10	891
2014	CR-05	30	38	11	11	6	3	1	71	17	289
2011	CR	40	32	13	6	5	2	1	74	12	1819
2011	CR-03	42	33	12	5	6	2	1	76	11	433
2011	CR-04	39	31	14	7	5	3	1	73	12	1256
2011	CR-05	36	35	10	6	8	3	1	74	15	108
2008	CR	34	32	14	8	6	4	1	70	15	1650
2008	CR-03	31	34	14	8	8	4	1	69	17	374
2008	CR-04	36	31	14	8	6	5	1	71	14	1130
2008	CR-05	31	34	19	8	4	4	0	68	12	120

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	44	33	11	6	4	1	1	78	10	1248
2018	CR-03	43	34	9	8	5	0	1	78	13	368
2018	CR-04	44	33	12	5	4	2	1	78	10	784
2018	CR-05	52	26	15	2	2	3	0	81	3	65
2017	CR	44	33	12	6	4	1	0	78	10	1606
2017	CR-03	49	30	11	4	5	0	0	80	9	473
2017	CR-04	42	34	12	8	3	2	0	78	11	880
2017	CR-05	41	37	13	5	4	1	0	78	8	240
2014	CR	35	36	12	9	6	1	0	73	14	1667
2014	CR-03	37	35	12	9	6	0	1	73	15	480
2014	CR-04	36	37	12	8	5	2	0	74	13	889
2014	CR-05	31	38	13	8	7	2	1	70	16	289
2011	CR	38	35	12	9	5	1	0	73	14	1815
2011	CR-03	41	32	12	9	5	1	0	74	14	433
2011	CR-04	37	35	12	9	5	1	0	73	15	1254
2011	CR-05	37	37	9	8	7	0	1	75	15	107
2008	CR	35	32	14	10	8	1	0	68	18	1646
2008	CR-03	34	32	14	10	8	2	0	68	18	374
2008	CR-04	35	33	13	10	8	1	1	68	18	1126
2008	CR-05	37	31	16	9	7	1	0	68	16	120

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	50	28	11	4	4	3	80	9	1251
2018	CR-03	46	30	13	4	4	2	78	9	369
2018	CR-04	51	27	10	4	4	3	81	9	786
2018	CR-05	53	32	9	2	2	3	88	3	66
2017	CR	53	25	11	4	4	3	81	8	1611
2017	CR-03	51	27	12	3	4	3	80	8	475
2017	CR-04	55	24	10	3	3	4	83	7	884
2017	CR-05	50	25	11	7	4	3	78	11	238

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	49	29	11	5	5	1	79	10	1248
2018	CR-03	49	31	9	5	6	0	79	12	367
2018	CR-04	49	28	12	4	5	1	78	9	786
2018	CR-05	52	29	11	5	3	2	82	8	66
2017	CR	52	27	10	6	4	1	80	10	1610
2017	CR-03	51	28	8	7	5	0	80	12	473
2017	CR-04	53	27	11	5	4	1	80	9	884
2017	CR-05	49	28	12	7	4	1	77	11	239
2014	CR	41	34	12	6	6	0	76	12	1667
2014	CR-03	41	35	10	6	7	0	77	13	480
2014	CR-04	44	34	12	5	4	1	78	10	889
2014	CR-05	33	36	14	10	7	0	69	17	289

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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	29	18	5	5	8	1	70	11	1259
2018	CR-03	37	27	18	5	4	8	0	70	11	371
2018	CR-04	36	29	17	5	5	7	1	70	11	792
2018	CR-05	23	34	17	3	6	17	0	69	11	65
2017	CR	35	29	14	6	6	10	1	72	13	1615
2017	CR-03	39	29	13	5	5	7	1	74	11	475
2017	CR-04	34	28	14	6	6	12	1	71	13	885
2017	CR-05	31	30	16	7	8	7	1	67	16	241
2014	CR	25	32	17	8	7	10	0	64	17	1667
2014	CR-03	27	34	17	8	7	7	0	66	16	479
2014	CR-04	26	33	17	7	6	10	1	66	15	890
2014	CR-05	20	31	17	12	9	11	0	57	24	289
2011	CR	23	27	20	9	9	11	1	57	20	1821
2011	CR-03	26	27	19	10	7	10	1	60	19	434
2011	CR-04	23	27	21	8	9	11	1	57	20	1258
2011	CR-05	13	29	15	11	11	20	1	53	28	108

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	29	19	7	6	4	1	67	14	1259
2018	CR-03	37	27	18	8	5	5	0	67	14	371
2018	CR-04	35	29	19	7	6	4	1	67	14	793
2018	CR-05	30	28	23	6	5	6	2	63	12	64
2017	CR	33	30	16	8	7	5	1	67	15	1613
2017	CR-03	39	29	17	5	5	4	1	71	11	474
2017	CR-04	32	31	16	8	7	6	0	66	16	884
2017	CR-05	28	31	15	10	9	5	1	63	21	241
2014	CR	22	31	21	12	9	5	0	56	22	1666
2014	CR-03	25	35	18	9	7	5	1	64	18	478
2014	CR-04	22	31	22	11	9	5	0	56	21	891
2014	CR-05	15	28	21	18	12	5	0	46	32	289
2011	CR	20	27	22	11	14	5	0	50	27	1814
2011	CR-03	27	27	19	11	12	3	0	56	24	431
2011	CR-04	18	27	23	11	14	5	0	48	27	1255
2011	CR-05	11	23	24	9	23	8	1	38	36	108
2008	CR	21	30	20	12	11	5	0	54	25	1646
2008	CR-03	24	27	22	10	13	4	0	53	24	373
2008	CR-04	21	30	20	13	11	5	1	54	25	1128
2008	CR-05	16	38	20	14	9	3	0	55	24	120

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	28	20	9	6	9	0	61	17	1252
2018	CR-03	30	28	17	10	6	10	0	64	17	368
2018	CR-04	27	28	21	9	6	9	1	60	17	787
2018	CR-05	18	27	27	9	5	14	0	53	16	66
2017	CR	27	26	20	9	6	11	0	60	17	1612
2017	CR-03	33	25	21	8	5	8	0	63	14	474
2017	CR-04	26	26	20	9	6	13	0	59	18	884
2017	CR-05	22	27	20	12	8	10	1	55	22	240
2014	CR	16	28	22	13	11	9	0	49	26	1666
2014	CR-03	18	33	21	11	9	8	1	55	22	479
2014	CR-04	17	27	24	12	11	9	0	48	25	890
2014	CR-05	12	26	20	19	13	9	0	42	36	289
2011	CR	13	27	23	15	13	9	0	44	31	1813
2011	CR-03	18	28	23	14	10	7	0	49	26	431
2011	CR-04	12	28	23	15	14	9	0	43	32	1254
2011	CR-05	6	22	22	21	16	12	1	32	42	107
2008	CR	12	28	23	17	12	8	0	44	31	1646
2008	CR-03	16	26	23	16	11	7	0	45	30	371
2008	CR-04	12	28	22	17	12	9	0	43	32	1129
2008	CR-05	7	32	26	21	8	6	1	41	31	120

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	31	18	11	7	5	61	20	1258
2018	CR-03	29	33	15	11	7	6	65	19	370
2018	CR-04	27	29	19	12	7	5	59	20	791
2018	CR-05	27	35	18	9	5	6	66	15	66
2017	CR	28	32	17	10	7	6	65	18	1607
2017	CR-03	33	30	16	8	5	7	68	14	474
2017	CR-04	27	32	17	11	7	6	63	19	880
2017	CR-05	24	34	16	10	10	6	62	21	239
2014	CR	17	32	19	16	12	5	52	29	1667
2014	CR-03	20	36	18	11	10	4	59	22	479
2014	CR-04	17	31	19	16	12	5	50	30	890
2014	CR-05	12	27	18	21	15	6	42	38	289
2011	CR	15	33	18	15	15	4	50	32	1815
2011	CR-03	20	33	18	14	11	3	55	26	433
2011	CR-04	14	33	19	16	15	4	49	32	1254
2011	CR-05	9	30	13	22	23	2	40	47	107
2008	CR	16	35	16	17	12	3	53	30	1646
2008	CR-03	17	35	18	16	11	3	53	28	374
2008	CR-04	16	36	16	17	13	3	53	31	1126
2008	CR-05	16	37	19	14	14	0	53	28	120

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	43	16	5	3	2	0	76	8	1259
2018	CR-03	35	44	15	2	2	1	0	80	5	370
2018	CR-04	31	41	18	5	3	2	0	73	8	792
2018	CR-05	27	53	6	8	3	3	0	83	11	66
2017	CR	33	42	14	5	3	2	0	77	8	1611
2017	CR-03	38	41	12	4	3	3	0	81	7	474
2017	CR-04	31	44	15	5	3	3	0	77	8	883
2017	CR-05	31	41	16	6	4	2	0	73	10	240
2014	CR	25	41	19	7	5	3	0	68	12	1667
2014	CR-03	29	40	19	6	3	3	1	71	9	478
2014	CR-04	25	43	19	6	4	3	0	70	11	891
2014	CR-05	17	39	18	13	7	4	1	59	22	289
2011	CR	23	41	18	8	7	3	0	66	16	1820
2011	CR-03	27	41	17	7	6	3	0	70	13	433
2011	CR-04	23	41	18	9	6	3	0	66	16	1258
2011	CR-05	16	40	17	10	16	2	0	57	26	108

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	39	13	7	5	3	1	75	12	1252
2018	CR-03	37	36	12	8	5	1	1	74	13	371
2018	CR-04	32	41	13	6	4	3	1	75	11	785
2018	CR-05	28	37	9	9	6	8	3	72	17	65
2017	CR	38	34	12	8	4	4	1	76	12	1610
2017	CR-03	41	32	12	8	4	3	1	75	12	473
2017	CR-04	38	35	11	8	3	4	2	77	12	882
2017	CR-05	35	32	15	9	5	3	1	71	14	241
2014	CR	33	41	12	6	4	4	1	77	11	1670
2014	CR-03	35	42	11	6	3	4	0	79	9	481
2014	CR-04	33	40	12	6	4	4	1	76	11	891
2014	CR-05	31	42	10	7	7	3	1	75	14	289
2011	CR	31	34	14	8	6	5	1	70	15	1816
2011	CR-03	35	34	13	7	4	4	1	73	13	430
2011	CR-04	30	34	14	9	6	5	2	69	16	1256
2011	CR-05	27	37	13	8	8	6	0	68	18	108
2008	CR	26	35	14	10	8	5	2	66	19	1647
2008	CR-03	30	33	14	10	8	3	2	67	18	374
2008	CR-04	24	36	14	10	7	6	2	66	19	1127
2008	CR-05	26	34	14	11	8	7	0	64	21	120

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	36	18	4	5	2	0	73	9	1249
2018	CR-03	36	35	19	5	4	1	1	71	9	368
2018	CR-04	35	36	18	4	4	2	0	73	9	784
2018	CR-05	32	42	12	6	5	3	0	77	11	66

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	22	26	19	12	11	9	1	53	25	1257
2018	CR-03	24	26	20	9	12	7	1	55	23	370
2018	CR-04	22	26	19	13	10	9	1	53	26	790
2018	CR-05	18	23	21	12	9	12	5	49	25	66
2017	CR	21	23	17	12	10	13	3	53	27	1610
2017	CR-03	22	24	18	12	9	12	2	54	25	474
2017	CR-04	20	23	17	13	10	14	4	53	27	882
2017	CR-05	21	24	15	12	12	12	4	53	29	240
2014	CR	16	26	17	14	14	10	2	48	32	1670
2014	CR-03	18	29	16	12	11	12	2	54	28	481
2014	CR-04	16	25	18	13	15	10	3	47	32	891
2014	CR-05	14	25	17	18	15	9	2	43	38	289
2011	CR	16	24	18	13	14	12	3	46	32	1821
2011	CR-03	19	28	16	12	13	10	2	53	28	435
2011	CR-04	15	23	19	14	15	12	3	44	34	1257
2011	CR-05	9	18	24	14	13	19	3	35	35	108

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	29	20	10	9	4	0	59	20	1254
2018	CR-03	28	30	21	7	10	4	0	60	18	367
2018	CR-04	27	29	19	11	9	4	1	59	21	790
2018	CR-05	26	23	18	18	8	8	0	52	28	66
2017	CR	28	29	18	10	9	6	1	61	20	1612
2017	CR-03	31	31	18	8	9	4	0	64	17	474
2017	CR-04	27	29	19	10	8	6	1	60	19	884
2017	CR-05	23	27	18	14	10	7	0	54	26	240
2014	CR	20	29	19	14	14	5	1	52	29	1668
2014	CR-03	22	31	18	12	12	5	0	56	26	480
2014	CR-04	19	29	19	12	13	5	2	52	27	891
2014	CR-05	16	25	18	19	18	4	1	43	38	289
2011	CR	17	30	19	15	16	3	1	48	32	1819
2011	CR-03	21	29	18	12	15	3	1	52	29	433
2011	CR-04	15	30	20	16	15	3	1	47	32	1257
2011	CR-05	12	30	19	12	27	0	0	42	39	108
2008	CR	15	29	22	16	15	3	0	45	33	1649
2008	CR-03	17	24	20	21	17	2	1	42	38	374
2008	CR-04	15	29	22	15	15	3	0	46	31	1130
2008	CR-05	13	35	23	13	13	3	1	50	27	120

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	24	28	16	13	14	3	2	54	29	1256
2018	CR-03	24	26	19	12	15	3	1	53	28	371
2018	CR-04	25	28	15	14	14	3	2	55	29	790
2018	CR-05	24	18	20	15	15	5	3	46	33	66
2017	CR	23	25	16	14	16	5	3	52	31	1611
2017	CR-03	24	26	17	12	15	4	2	54	28	473
2017	CR-04	23	24	16	13	15	5	3	52	31	883
2017	CR-05	18	27	13	17	19	4	2	48	38	241
2014	CR	14	20	17	17	26	3	3	36	46	1668
2014	CR-03	15	25	16	14	25	3	3	42	41	481
2014	CR-04	15	18	17	18	25	4	3	35	46	890
2014	CR-05	9	17	17	18	35	2	2	27	55	289
2011	CR	12	21	17	18	27	3	3	35	47	1820
2011	CR-03	15	23	14	17	25	3	3	40	45	432
2011	CR-04	11	21	18	18	27	3	3	34	47	1259
2011	CR-05	6	14	16	19	35	4	6	23	60	108
2008	CR	15	27	16	19	20	2	2	43	40	1644
2008	CR-03	17	26	14	18	23	2	1	44	42	369
2008	CR-04	14	27	17	19	19	2	2	42	40	1129
2008	CR-05	15	33	16	13	20	2	2	50	34	120

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	20	30	26	9	7	7	1	55	17	1255
2018	CR-03	21	31	26	9	6	6	1	55	16	370
2018	CR-04	20	31	26	9	7	7	1	55	18	788
2018	CR-05	23	29	29	5	6	8	2	57	12	66
2017	CR	21	30	22	10	8	9	1	56	20	1610
2017	CR-03	25	28	21	9	8	7	1	58	19	474
2017	CR-04	19	31	23	11	7	9	1	55	20	881
2017	CR-05	20	28	23	11	8	9	1	53	21	241

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	47	34	10	3	3	2	1	83	6	1250
2018	CR-03	51	31	10	3	2	2	1	84	5	372
2018	CR-04	46	35	11	4	3	2	1	82	7	783
2018	CR-05	37	46	6	2	3	6	0	89	5	65
2017	CR	44	31	13	3	3	4	1	79	7	1609
2017	CR-03	47	29	13	3	3	3	2	80	7	474
2017	CR-04	44	31	14	3	3	4	0	78	7	880
2017	CR-05	39	35	12	4	4	5	0	79	8	241
2014	CR	38	35	15	4	3	4	1	77	7	1668
2014	CR-03	41	34	13	5	3	3	1	78	8	480
2014	CR-04	38	35	16	4	3	3	1	76	7	890
2014	CR-05	33	38	13	3	6	7	1	77	9	289

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	46	35	11	4	3	2	0	83	6	1252
2018	CR-03	46	34	13	4	3	1	0	80	7	370
2018	CR-04	45	37	11	3	2	2	0	83	6	786
2018	CR-05	50	35	5	5	2	5	0	89	6	66
2017	CR	46	34	11	4	2	2	0	83	6	1609
2017	CR-03	50	31	11	3	3	1	1	83	6	473
2017	CR-04	45	35	12	4	2	2	0	82	6	881
2017	CR-05	43	38	10	6	1	2	0	83	7	241
2014	CR	38	37	13	5	3	3	0	78	9	1668
2014	CR-03	39	38	12	6	3	2	0	79	9	480
2014	CR-04	40	36	13	6	3	3	0	78	9	890
2014	CR-05	32	39	17	5	4	3	0	73	9	289
2011	CR	32	36	16	6	6	4	1	70	13	1818
2011	CR-03	34	39	13	6	5	3	0	76	11	434
2011	CR-04	32	34	18	6	6	4	1	69	13	1256
2011	CR-05	23	39	16	8	7	7	0	67	16	107

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	51	33	8	4	4	0	0	84	7	1256
2018	CR-03	52	30	10	3	3	0	0	83	7	372
2018	CR-04	50	34	8	4	3	1	0	85	7	788
2018	CR-05	59	29	5	3	2	2	2	91	5	66
2017	CR	50	34	10	3	2	0	0	84	6	1613
2017	CR-03	53	31	11	3	2	0	0	84	5	475
2017	CR-04	49	35	9	4	2	0	0	85	6	883
2017	CR-05	44	36	12	3	3	1	0	81	7	241
2014	CR	41	38	11	5	4	1	0	80	9	1666
2014	CR-03	45	36	8	6	4	1	0	82	10	480
2014	CR-04	41	38	12	5	3	1	0	80	8	888
2014	CR-05	33	43	12	6	4	0	0	77	11	289
2011	CR	36	35	14	8	6	1	0	72	14	1809
2011	CR-03	40	34	13	7	6	1	0	74	13	434
2011	CR-04	35	35	15	8	6	1	0	71	14	1248
2011	CR-05	31	34	15	9	5	6	0	69	15	106
2008	CR	31	39	14	8	7	0	0	71	15	1642
2008	CR-03	32	39	13	9	7	0	0	71	16	371
2008	CR-04	32	39	14	8	7	0	0	71	15	1126
2008	CR-05	28	44	15	6	6	1	1	73	12	119

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	42	31	16	5	5	1	73	10	1251
2018	CR-03	43	31	15	5	6	1	74	11	369
2018	CR-04	41	30	17	5	5	1	72	11	786
2018	CR-05	45	32	15	3	3	2	78	6	66
2017	CR	40	31	15	8	5	1	72	13	1610
2017	CR-03	46	28	14	6	5	0	74	12	474
2017	CR-04	39	32	15	8	5	1	72	13	883
2017	CR-05	31	35	17	11	5	2	66	16	240
2014	CR	24	35	19	10	9	1	61	20	1670
2014	CR-03	29	37	16	7	9	1	67	17	481
2014	CR-04	24	36	21	10	8	1	61	18	891
2014	CR-05	16	32	21	17	13	1	48	31	289
2011	CR	24	34	20	10	10	1	59	21	1816
2011	CR-03	30	34	20	7	9	1	64	16	431
2011	CR-04	23	34	20	11	10	1	58	21	1257
2011	CR-05	14	36	21	16	12	2	50	29	107

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	39	34	14	7	5	1	74	11	1245
2018	CR-03	41	33	14	6	5	1	75	11	371
2018	CR-04	39	33	15	7	5	1	73	11	779
2018	CR-05	41	39	9	6	3	2	82	9	66
2017	CR	38	35	14	7	4	1	74	12	1610
2017	CR-03	44	29	15	6	4	0	74	11	475
2017	CR-04	37	37	14	8	4	1	75	11	881
2017	CR-05	30	40	15	8	6	1	71	14	240
2014	CR	23	37	19	11	8	1	61	20	1667
2014	CR-03	28	38	17	9	8	1	66	17	481
2014	CR-04	23	39	19	11	8	1	62	19	889
2014	CR-05	15	33	24	15	12	1	48	27	288
2011	CR	24	36	18	11	10	1	60	21	1809
2011	CR-03	28	34	17	11	8	2	64	20	430
2011	CR-04	23	37	19	11	10	1	60	21	1251
2011	CR-05	18	33	21	14	14	1	51	28	107
2008	CR	29	37	17	11	6	1	66	18	1646
2008	CR-03	31	37	15	10	7	0	68	17	375
2008	CR-04	29	36	16	12	6	1	66	18	1125
2008	CR-05	23	37	28	8	4	1	61	12	120

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	24	21	10	9	5	1	58	20	1253
2018	CR-03	31	24	19	10	10	4	1	58	22	372
2018	CR-04	30	25	22	9	9	5	1	57	20	785
2018	CR-05	41	20	15	11	3	9	2	68	15	66
2017	CR	31	23	19	11	8	7	0	59	20	1610
2017	CR-03	34	23	20	8	8	6	0	61	17	473
2017	CR-04	31	24	20	11	7	7	0	59	20	882
2017	CR-05	26	24	17	14	11	7	0	54	27	241
2014	CR	24	26	18	13	13	5	0	53	27	1668
2014	CR-03	29	27	17	9	14	5	0	58	23	481
2014	CR-04	24	26	19	14	11	5	1	53	26	890
2014	CR-05	16	26	18	15	21	4	0	43	38	288
2011	CR	27	26	16	12	12	6	1	57	26	1815
2011	CR-03	29	29	15	11	10	6	0	62	22	432
2011	CR-04	27	25	16	13	13	5	0	56	27	1255
2011	CR-05	21	24	18	7	18	9	3	51	29	107
2008	CR	27	25	19	13	9	6	1	56	24	1645
2008	CR-03	28	27	16	12	11	6	1	59	25	374
2008	CR-04	28	25	19	14	9	5	0	56	24	1125
2008	CR-05	21	23	24	14	6	9	3	50	23	120

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CR	25	37	38	1260
2018	CR-03	23	32	45	371
2018	CR-04	26	40	35	792
2018	CR-05	32	26	42	66
2017	CR	24	40	36	1612
2017	CR-03	22	40	38	475
2017	CR-04	23	42	35	882
2017	CR-05	32	31	38	241
2014	CR	27	37	36	1669
2014	CR-03	25	40	34	480
2014	CR-04	27	37	36	891
2014	CR-05	30	34	37	289
2011	CR	27	40	33	1820
2011	CR-03	25	48	27	433
2011	CR-04	27	38	35	1258
2011	CR-05	37	32	31	108

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CR	12	39	31	3	9	6	316
2018	CR-03	10	42	26	3	9	9	86
2018	CR-04	12	38	33	4	8	4	203
2017	CR	16	32	31	4	10	6	387
2017	CR-03	15	33	30	3	12	7	104
2017	CR-04	20	31	30	5	7	6	203
2017	CR-05	8	33	37	4	15	4	76
2014	CR	18	29	33	9	9999	11	448
2014	CR-03	17	27	28	13	9999	14	120
2014	CR-04	21	34	27	7	9999	11	242
2014	CR-05	11	18	56	8	9999	8	85
2011	CR	22	28	27	8	9999	16	493
2011	CR-03	26	26	24	8	9999	15	107
2011	CR-04	19	29	28	7	9999	16	340
2011	CR-05	30	28	25	8	9999	10	40

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	15	85	1256
2018	CR-03	19	81	370
2018	CR-04	14	86	792

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CR	59	186
2018	CR-03	68	71
2018	CR-04	51	108

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CR	53	186
2018	CR-03	52	71
2018	CR-04	55	108

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Total responses
2018	CR	186
2018	CR-03	71
2018	CR-04	108

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CR	7	186
2018	CR-04	9	108

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CR	6	186
2018	CR-04	9	108

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CR	4	186
2018	CR-04	6	108

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CR	36	186
2018	CR-03	38	71
2018	CR-04	35	108

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CR	37	186
2018	CR-03	38	71
2018	CR-04	37	108

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CR	46	186
2018	CR-03	51	71
2018	CR-04	40	108

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CR	37	186
2018	CR-03	39	71
2018	CR-04	33	108

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	CR	26	186
2018	CR-03	28	71
2018	CR-04	23	108

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CR	50	186
2018	CR-03	63	71
2018	CR-04	41	108

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CR	29	186
2018	CR-03	28	71
2018	CR-04	30	108

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	CR	6	186
2018	CR-03	8	71

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	CR	15	186
2018	CR-03	10	71
2018	CR-04	18	108

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CR	44	186
2018	CR-03	41	71
2018	CR-04	44	108

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	CR	20	186
2018	CR-03	31	71
2018	CR-04	14	108

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CR	23	186
2018	CR-03	17	71
2018	CR-04	27	108

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CR	48	186
2018	CR-03	45	71
2018	CR-04	50	108

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	CR	25	186
2018	CR-03	25	71
2018	CR-04	24	108

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CR	3	186

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CR	29	186
2018	CR-03	32	71
2018	CR-04	26	108

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	CR	6	186
2018	CR-04	7	108

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	10	186
2018	CR-03	11	71
2018	CR-04	9	108

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CR	9	186
2018	CR-03	7	71
2018	CR-04	9	108

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CR	9	186
2018	CR-03	8	71
2018	CR-04	10	108

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CR	29	186
2018	CR-03	28	71
2018	CR-04	29	108

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CR	15	168
2018	CR-03	13	63
2018	CR-04	17	98

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	CR	15	168
2018	CR-03	17	63
2018	CR-04	15	98

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CR	9	168
2018	CR-03	16	63
2018	CR-04	5	98

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CR	5	168

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CR	8	168
2018	CR-04	11	98

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CR	8	168
2018	CR-03	8	63
2018	CR-04	8	98

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CR	3	168
2018	CR-03	0	63

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CR	15	168
2018	CR-03	11	63
2018	CR-04	18	98

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CR	14	168
2018	CR-03	16	63
2018	CR-04	13	98

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CR	27	168
2018	CR-03	30	63
2018	CR-04	22	98

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	8	168
2018	CR-03	8	63
2018	CR-04	8	98

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CR	40	168
2018	CR-03	40	63
2018	CR-04	39	98

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CR	47	168
2018	CR-03	49	63
2018	CR-04	45	98

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CR	5	168

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CR	19	168
2018	CR-03	22	63
2018	CR-04	18	98

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	19	17	21	5	7	24	7	53	17	1258
2018	CR-03	23	19	22	5	9	17	5	54	17	372
2018	CR-04	17	16	20	6	6	27	9	52	18	792
2018	CR-05	18	9	26	6	2	31	8	45	13	65
2017	CR	18	16	19	5	6	26	10	53	17	1610
2017	CR-03	20	19	19	5	6	22	7	56	17	473
2017	CR-04	17	15	19	5	6	27	11	52	18	883
2017	CR-05	15	14	22	5	5	27	11	47	16	240
2014	CR	14	19	20	6	7	24	9	50	20	1669
2014	CR-03	19	21	19	6	8	21	6	55	19	480
2014	CR-04	12	18	21	7	7	24	11	47	21	891
2014	CR-05	11	20	17	6	8	27	11	50	23	289

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	28	18	5	5	9	1	70	11	1258
2018	CR-03	36	28	17	6	5	8	0	69	13	372
2018	CR-04	34	29	18	4	5	9	1	70	10	791
2018	CR-05	35	30	14	6	2	14	0	75	9	66
2017	CR	31	29	17	5	5	12	1	69	11	1607
2017	CR-03	33	30	18	5	4	9	1	70	10	471
2017	CR-04	32	27	18	5	5	13	1	68	11	882
2017	CR-05	26	32	14	5	5	17	1	71	12	241
2014	CR	24	31	19	6	5	13	2	65	13	1668
2014	CR-03	27	33	18	5	5	9	2	68	11	479
2014	CR-04	23	30	20	6	5	15	2	64	12	891
2014	CR-05	20	30	19	7	8	15	2	60	17	289
2011	CR	31	33	17	6	5	9	0	71	11	1820
2011	CR-03	34	33	17	5	5	7	0	72	10	433
2011	CR-04	31	33	17	6	5	9	0	70	12	1257
2011	CR-05	23	38	17	4	2	17	0	73	7	108

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	7	93	1250
2018	CR-03	8	92	367
2018	CR-04	6	94	788

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CR	35	86
2018	CR-04	25	51

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CR	76	86
2018	CR-04	76	51

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	CR	0	86
2018	CR-04	0	51

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CR	0	86
2018	CR-04	0	51

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CR	8	86
2018	CR-04	10	51

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CR	9	86
2018	CR-04	12	51

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	CR	22	85
2018	CR-04	20	51

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	CR	19	85
2018	CR-04	18	51

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	CR	12	85
2018	CR-04	10	51

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	CR	12	85
2018	CR-03	20	30

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	CR	28	85
2018	CR-04	24	51

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	CR	18	85
2018	CR-04	22	51

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	CR	7	85

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	CR	14	85
2018	CR-04	16	51

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	CR	0	85
2018	CR-04	0	51

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	CR	28	85
2018	CR-04	31	51

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	CR	0	85
2018	CR-04	0	51

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CR	22	85
2018	CR-04	25	51

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CR	33	86
2018	CR-04	35	51

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	CR	13	86
2018	CR-04	12	51

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CR	29	86
2018	CR-04	31	51

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	10	86
2018	CR-03	20	30

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CR	6	86

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CR	10	86
2018	CR-04	14	51

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CR	38	86
2018	CR-04	37	51

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CR	8	76

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CR	0	76
2018	CR-04	0	48

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CR	16	76
2018	CR-04	17	48

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CR	16	76
2018	CR-04	17	48

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CR	28	76
2018	CR-04	27	48

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	9	76

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CR	39	76
2018	CR-04	40	48

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CR	58	76
2018	CR-04	58	48

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CR	14	76
2018	CR-04	13	48

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	21	18	22	3	4	25	7	57	10	1253
2018	CR-03	27	19	24	4	4	19	4	60	9	368
2018	CR-04	18	17	22	3	4	28	8	55	10	788
2018	CR-05	26	14	21	3	3	27	6	59	9	66
2017	CR	19	18	19	2	4	29	9	59	10	1611
2017	CR-03	22	22	19	3	3	25	7	64	8	472
2017	CR-04	19	15	20	2	4	30	10	57	10	884
2017	CR-05	17	17	18	5	3	32	9	57	13	241
2014	CR	15	19	22	3	4	28	9	55	11	1670
2014	CR-03	20	23	19	2	4	24	8	63	9	481
2014	CR-04	13	17	24	4	4	29	9	49	12	891
2014	CR-05	13	21	18	4	4	31	8	57	13	289

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	28	18	2	5	10	1	71	8	1256
2018	CR-03	38	27	19	4	4	9	0	71	8	369
2018	CR-04	35	29	18	2	5	9	2	72	8	790
2018	CR-05	33	27	17	2	3	18	0	74	6	66
2017	CR	35	28	16	3	3	13	2	74	6	1610
2017	CR-03	37	30	15	2	2	11	2	77	5	472
2017	CR-04	35	27	16	2	3	14	2	74	7	883
2017	CR-05	29	28	19	5	2	15	2	69	8	241
2014	CR	26	31	19	3	3	16	2	69	8	1669
2014	CR-03	30	34	14	3	3	13	2	76	8	481
2014	CR-04	25	29	21	3	3	16	2	66	8	890
2014	CR-05	22	33	19	3	3	18	2	68	8	289
2011	CR	34	32	16	4	3	11	0	75	7	1816
2011	CR-03	40	31	13	4	3	9	0	78	8	432
2011	CR-04	33	33	16	4	2	12	0	75	7	1256
2011	CR-05	23	35	21	3	2	16	0	69	6	107

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	20	21	21	16	20	0	2	42	37	1254
2018	CR-03	22	24	21	16	15	1	1	47	32	370
2018	CR-04	19	20	21	16	21	0	2	40	38	789
2018	CR-05	21	14	17	17	29	2	2	36	47	66
2017	CR	21	22	18	16	19	1	3	45	36	1612
2017	CR-03	24	25	17	15	15	1	3	51	32	474
2017	CR-04	21	23	18	16	18	1	3	46	36	883
2017	CR-05	16	16	22	18	25	1	2	33	45	241

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	26	29	26	12	5	0	1	56	18	1256
2018	CR-03	34	33	21	9	3	0	1	68	12	368
2018	CR-04	23	27	29	13	6	0	2	51	20	791
2018	CR-05	14	35	30	15	5	2	0	49	20	66
2017	CR	30	27	25	10	6	1	2	58	17	1611
2017	CR-03	39	27	21	5	4	0	3	69	10	472
2017	CR-04	24	27	27	12	8	1	1	52	20	884
2017	CR-05	31	26	22	13	7	0	1	57	20	241

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	28	19	8	4	1	4	68	12	1249
2018	CR-03	46	26	17	2	3	1	5	77	5	366
2018	CR-04	32	29	21	10	4	1	3	64	14	788
2018	CR-05	31	30	19	13	5	2	2	63	18	64
2017	CR	39	25	15	7	5	2	6	70	14	1609
2017	CR-03	49	21	12	5	3	2	8	78	9	472
2017	CR-04	34	28	16	9	7	2	5	67	16	883
2017	CR-05	37	23	18	8	5	1	8	66	14	240

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	26	19	9	8	2	4	63	17	1251
2018	CR-03	36	27	17	8	7	1	3	66	16	368
2018	CR-04	32	25	19	9	8	2	4	61	18	786
2018	CR-05	24	35	24	9	5	2	2	61	14	66
2017	CR	35	24	17	10	7	2	5	63	18	1608
2017	CR-03	38	25	14	9	6	2	6	68	16	470
2017	CR-04	35	24	17	10	8	3	4	63	19	883
2017	CR-05	30	22	23	13	7	2	3	55	21	241

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	63	15	7	2	1	1	11	89	3	1252
2018	CR-03	67	15	7	1	1	1	7	90	2	371
2018	CR-04	63	15	7	2	1	1	12	89	3	784
2018	CR-05	58	20	5	5	0	3	11	89	5	66
2017	CR	60	15	6	2	1	1	15	90	3	1604
2017	CR-03	64	14	6	1	1	1	13	90	2	470
2017	CR-04	61	13	5	1	1	2	17	91	3	879
2017	CR-05	50	21	10	5	0	1	13	82	7	241

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	25	19	7	7	0	2	67	14	1250
2018	CR-03	44	25	18	6	5	0	2	70	12	368
2018	CR-04	38	26	18	7	8	1	2	66	15	786
2018	CR-05	38	18	26	8	6	2	3	59	14	66
2017	CR	40	27	17	8	6	1	2	68	14	1603
2017	CR-03	46	27	12	7	4	0	3	76	11	471
2017	CR-04	38	27	19	8	6	1	1	67	14	880
2017	CR-05	34	26	20	11	7	1	2	61	18	239

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	29	20	7	4	1	4	67	12	1251
2018	CR-03	37	28	18	7	4	1	3	68	12	368
2018	CR-04	32	31	21	7	4	1	4	67	11	788
2018	CR-05	31	29	18	6	5	3	8	67	12	65
2017	CR	39	28	17	7	3	2	4	71	11	1597
2017	CR-03	43	27	16	6	3	1	4	73	9	471
2017	CR-04	38	28	17	8	3	2	4	70	12	875
2017	CR-05	35	32	17	8	3	2	4	71	11	238

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	31	20	9	4	1	3	65	14	1253
2018	CR-03	38	32	17	8	3	1	2	72	11	368
2018	CR-04	29	32	20	10	5	1	3	63	16	790
2018	CR-05	29	26	29	3	6	2	5	59	10	65
2017	CR	36	28	19	7	4	2	4	68	12	1598
2017	CR-03	44	25	16	6	2	2	6	74	8	469
2017	CR-04	34	28	19	8	6	2	3	65	15	877
2017	CR-05	30	32	23	8	4	1	3	64	12	239

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	36	30	19	7	5	1	3	69	12	1252
2018	CR-03	42	29	17	5	5	1	2	73	10	369
2018	CR-04	33	31	19	8	4	1	3	67	13	789
2018	CR-05	34	28	23	5	6	2	3	65	11	65
2017	CR	40	27	15	8	4	2	4	71	12	1601
2017	CR-03	47	26	12	6	2	1	5	78	9	470
2017	CR-04	39	27	16	8	5	1	4	70	14	879
2017	CR-05	32	30	18	8	5	2	4	66	15	239

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	30	19	10	6	1	2	64	17	1239
2018	CR-03	44	29	14	7	4	1	2	75	11	365
2018	CR-04	27	31	21	12	7	1	2	59	19	781
2018	CR-05	24	32	29	10	3	2	2	57	13	63
2017	CR	35	28	18	9	5	2	3	67	15	1597
2017	CR-03	48	25	13	5	2	2	5	79	7	469
2017	CR-04	30	30	20	10	7	2	2	62	17	876
2017	CR-05	32	28	18	13	5	1	3	62	18	239

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	52	23	12	4	4	1	4	78	9	1247
2018	CR-03	54	22	14	4	4	1	2	77	8	370
2018	CR-04	52	24	11	4	4	1	4	79	9	782
2018	CR-05	57	15	15	6	2	2	3	76	8	65
2017	CR	55	21	13	4	3	1	3	79	7	1604
2017	CR-03	59	21	10	3	2	1	4	84	6	469
2017	CR-04	57	20	14	3	3	1	3	79	6	881
2017	CR-05	41	26	16	6	6	1	3	70	13	240

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	63	16	8	3	3	1	6	85	6	1251
2018	CR-03	66	15	9	2	2	1	4	85	5	369
2018	CR-04	62	16	8	3	3	1	7	85	6	787
2018	CR-05	65	17	5	2	5	2	6	88	7	65

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	67	11	6	5	5	2	5	83	11	1248
2018	CR-03	62	13	8	7	7	1	3	77	14	369
2018	CR-04	68	11	5	4	4	2	5	85	9	785
2018	CR-05	72	8	6	3	3	3	5	87	7	65
2017	CR	66	13	6	4	4	1	5	85	9	1608
2017	CR-03	67	14	6	3	4	1	4	86	8	470
2017	CR-04	67	13	5	4	4	1	6	86	9	883
2017	CR-05	63	13	9	3	5	2	4	81	9	241

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	55	24	11	3	4	1	3	81	8	1253
2018	CR-03	48	27	14	3	6	1	2	77	9	371
2018	CR-04	58	23	9	4	3	1	3	84	7	785
2018	CR-05	58	18	11	2	5	3	5	82	7	66
2017	CR	55	25	9	4	3	1	4	83	7	1605
2017	CR-03	50	28	10	5	3	0	3	81	8	468
2017	CR-04	58	23	8	4	3	1	5	85	7	883
2017	CR-05	56	23	12	3	3	0	3	82	6	240

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	61	16	9	5	5	1	2	79	11	1249
2018	CR-03	60	16	9	7	6	1	1	77	14	370
2018	CR-04	62	16	10	4	4	1	3	81	9	783
2018	CR-05	55	17	5	9	6	2	6	78	17	65
2017	CR	63	16	8	5	3	1	4	83	9	1597
2017	CR-03	63	15	9	6	3	1	3	81	9	466
2017	CR-04	64	15	7	5	3	1	5	84	9	877
2017	CR-05	60	18	10	4	5	1	3	80	9	240

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	58	5	2	0	0	1	33	95	1	1241
2018	CR-03	60	7	4	0	1	0	27	93	2	367
2018	CR-04	56	4	2	1	0	1	36	96	1	777
2018	CR-05	67	5	0	2	0	2	26	98	2	66
2017	CR	58	5	2	1	1	1	32	94	2	1605
2017	CR-03	56	6	3	1	0	1	32	93	2	468
2017	CR-04	59	5	2	1	1	1	32	95	2	883
2017	CR-05	56	6	3	1	0	0	33	93	2	240

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	66	14	6	2	1	1	11	90	3	1243
2018	CR-03	72	10	4	1	1	0	12	93	2	366
2018	CR-04	64	15	6	2	1	1	10	89	4	781
2018	CR-05	65	14	6	3	2	2	9	88	5	65
2017	CR	66	13	5	2	1	1	12	91	3	1593
2017	CR-03	66	12	3	1	0	2	15	94	2	465
2017	CR-04	68	12	6	2	1	1	11	91	3	876
2017	CR-05	59	17	7	2	3	1	10	86	6	238

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	44	18	12	8	12	1	4	65	22	1252
2018	CR-03	42	18	12	12	13	1	2	62	26	370
2018	CR-04	43	19	14	7	12	1	4	65	20	785
2018	CR-05	59	15	5	5	6	3	8	83	12	66
2017	CR	40	18	13	11	12	2	5	62	24	1607
2017	CR-03	35	20	16	13	12	2	3	58	25	469
2017	CR-04	41	19	12	10	11	1	6	64	23	884
2017	CR-05	45	14	13	8	13	3	4	63	23	240

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	45	26	15	5	4	1	4	75	10	1246
2018	CR-03	44	27	15	5	5	1	4	74	10	370
2018	CR-04	46	27	14	5	4	1	3	76	9	779
2018	CR-05	39	23	18	3	6	2	9	69	10	66
2017	CR	48	27	13	4	3	1	4	79	7	1604
2017	CR-03	51	27	11	5	2	1	5	82	7	469
2017	CR-04	47	28	13	4	3	1	4	79	7	880
2017	CR-05	46	24	17	5	3	1	3	73	9	241

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	22	34	30	9	4	0	1	57	13	1257
2018	CR-03	26	38	24	9	3	0	0	64	12	370
2018	CR-04	21	33	33	9	4	1	1	54	13	790
2018	CR-05	21	35	32	8	3	2	0	57	11	66
2017	CR	20	35	32	9	3	1	1	56	12	1606
2017	CR-03	27	38	27	5	1	1	1	66	6	472
2017	CR-04	18	34	33	10	4	1	1	53	14	881
2017	CR-05	15	31	37	11	5	0	0	47	17	240

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	6	15	38	25	15	0	1	40	21	1238
2018	CR-03	6	13	38	25	18	0	1	43	18	362
2018	CR-04	7	16	37	25	14	0	1	40	23	781
2018	CR-05	3	18	38	25	14	2	0	39	22	65
2017	CR	6	13	35	28	16	1	1	45	20	1606
2017	CR-03	4	9	30	31	23	1	2	56	13	468
2017	CR-04	6	15	39	26	13	1	1	40	21	883
2017	CR-05	12	18	30	25	13	1	1	40	30	241

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	39	15	7	4	3	0	73	11	1260
2018	CR-03	33	38	15	6	4	4	0	74	10	370
2018	CR-04	31	39	16	7	3	3	0	73	11	794
2018	CR-05	31	46	9	3	5	6	0	82	8	65
2017	CR	26	40	14	9	6	5	0	69	16	1610
2017	CR-03	29	37	16	9	5	5	1	69	15	473
2017	CR-04	25	42	15	8	5	5	0	71	14	882
2017	CR-05	21	39	12	12	10	6	0	64	24	241

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	27	35	17	11	7	3	64	19	1257
2018	CR-03	29	30	18	10	9	4	61	20	370
2018	CR-04	26	37	17	11	6	3	65	18	791
2018	CR-05	31	45	11	3	5	6	80	8	65
2017	CR	21	38	17	12	8	3	62	21	1613
2017	CR-03	24	37	19	10	7	3	63	18	474
2017	CR-04	21	38	16	12	8	4	62	21	884
2017	CR-05	17	40	18	13	10	1	59	23	241

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	29	22	18	14	14	2	1	30	70	1261
2018	CR-03	27	23	20	13	13	3	1	28	72	371
2018	CR-04	30	21	18	14	14	2	1	31	69	793
2018	CR-05	27	18	11	15	21	3	5	30	70	66
2017	CR	31	21	18	12	13	3	1	33	67	1613
2017	CR-03	31	25	17	11	11	4	1	32	68	474
2017	CR-04	34	19	18	12	13	3	1	35	65	885
2017	CR-05	22	19	22	13	22	2	1	23	77	240

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	22	851
2018	CR-03	20	257
2018	CR-04	22	532
2018	CR-05	29	42
2017	CR	22	1033
2017	CR-03	17	298
2017	CR-04	23	545
2017	CR-05	29	180

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	29	851
2018	CR-03	28	257
2018	CR-04	29	532
2018	CR-05	33	42
2017	CR	26	1033
2017	CR-03	23	298
2017	CR-04	25	545
2017	CR-05	38	180

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	30	851
2018	CR-03	27	257
2018	CR-04	31	532
2018	CR-05	33	42
2017	CR	25	1033
2017	CR-03	28	298
2017	CR-04	25	545
2017	CR-05	23	180

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CR	33	851
2018	CR-03	37	257
2018	CR-04	31	532
2018	CR-05	19	42
2017	CR	35	1033
2017	CR-03	34	298
2017	CR-04	32	545
2017	CR-05	46	180

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CR	8	851
2018	CR-03	6	257
2018	CR-04	8	532
2018	CR-05	12	42
2017	CR	7	1033
2017	CR-03	5	298
2017	CR-04	8	545
2017	CR-05	9	180

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CR	22	851
2018	CR-03	16	257
2018	CR-04	24	532
2018	CR-05	29	42

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CR	42	851
2018	CR-03	41	257
2018	CR-04	42	532
2018	CR-05	57	42
2017	CR	45	1033
2017	CR-03	45	298
2017	CR-04	48	545
2017	CR-05	41	180

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CR	7	52	17	9	4	12	791
2018	CR-03	9	54	14	8	3	12	235
2018	CR-04	6	52	17	10	5	10	498
2018	CR-05	5	34	24	5	5	27	41
2017	CR	6	54	17	10	3	11	994
2017	CR-03	9	55	14	8	4	10	283
2017	CR-04	5	57	15	11	2	10	525
2017	CR-05	4	42	25	10	4	15	176

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	35	65	844
2018	CR-03	42	58	253
2018	CR-04	33	67	529
2018	CR-05	28	72	43

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	13	23	16	16	23	2	7	40	42	845
2018	CR-03	17	27	17	13	19	1	5	47	34	255
2018	CR-04	11	23	15	18	24	2	7	37	46	527
2018	CR-05	16	14	16	12	33	0	9	33	49	43
2017	CR	14	21	16	16	23	2	9	39	43	1041
2017	CR-03	16	27	16	13	18	1	8	48	34	304
2017	CR-04	12	19	16	17	23	3	10	36	46	548
2017	CR-05	13	17	17	17	28	1	6	33	49	179

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	5	17	15	20	36	2	5	23	60	847
2018	CR-03	6	24	17	18	29	2	4	32	50	255
2018	CR-04	4	13	15	21	39	3	5	19	64	529
2018	CR-05	2	19	7	9	53	0	9	23	69	43
2017	CR	6	12	13	17	45	2	6	19	67	1040
2017	CR-03	7	15	15	16	42	1	4	23	62	303
2017	CR-04	5	11	13	17	45	2	6	17	69	547
2017	CR-05	4	11	11	15	49	2	8	17	71	180

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	42	13	13	8	10	3	11	64	21	1261
2018	CR-03	46	12	14	7	9	2	10	66	18	370
2018	CR-04	39	15	13	8	11	2	11	63	22	795
2018	CR-05	45	5	9	12	12	3	14	60	29	66

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Employment and Social Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.