2018 Public Service Employee Survey Results for Employment and Social Development Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 47 10 12 5 0 0 73 16 2336
2018 Non-supervisor 27 47 9 12 5 0 1 74 17 12308
2017 Supervisor 28 45 10 12 5 0 0 73 17 2449
2017 Non-supervisor 27 42 11 14 6 0 0 69 20 13361
2014 Supervisor 28 42 11 14 5 0 0 70 19 2563
2014 Non-supervisor 23 41 12 15 8 0 0 64 23 12732
2011 Supervisor 28 39 13 13 6 0 1 67 19 3060
2011 Non-supervisor 24 41 12 15 8 0 1 66 23 13848
2008 Supervisor 23 41 14 14 7 0 1 64 22 2548
2008 Non-supervisor 21 41 13 16 9 0 1 63 25 12125

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 40 7 5 2 0 0 86 7 2333
2018 Non-supervisor 33 39 14 9 5 0 0 72 14 12262
2017 Supervisor 45 40 8 5 2 0 0 85 7 2445
2017 Non-supervisor 33 39 15 8 5 0 0 72 14 13358
2014 Supervisor 43 40 8 6 3 0 0 83 9 2564
2014 Non-supervisor 28 40 15 10 7 0 0 68 16 12746
2011 Supervisor 45 38 8 6 3 0 0 83 9 3065
2011 Non-supervisor 34 36 14 9 6 0 0 71 15 13845
2008 Supervisor 44 40 7 6 3 0 0 84 9 2548
2008 Non-supervisor 29 41 14 9 6 0 0 70 15 12121

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 39 5 4 2 0 0 90 6 2316
2018 Non-supervisor 39 39 10 7 4 0 0 79 11 12205
2017 Supervisor 53 37 5 4 2 0 0 90 6 2443
2017 Non-supervisor 40 38 10 7 4 0 0 79 11 13355
2014 Supervisor 49 38 5 5 2 0 0 88 7 2561
2014 Non-supervisor 36 40 11 8 5 0 0 76 14 12734
2011 Supervisor 49 40 5 4 2 0 0 89 6 3059
2011 Non-supervisor 38 40 9 7 5 0 0 78 12 13864
2008 Supervisor 49 42 4 3 2 0 0 91 5 2548
2008 Non-supervisor 37 42 9 7 4 0 0 80 11 12123

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 35 10 9 5 0 0 76 14 2329
2018 Non-supervisor 40 35 11 8 5 0 1 76 13 12277
2017 Supervisor 40 35 9 10 6 0 0 75 16 2441
2017 Non-supervisor 41 33 11 8 6 0 1 75 14 13358
2014 Supervisor 38 35 11 10 6 0 0 73 16 2561
2014 Non-supervisor 32 34 14 10 8 0 1 67 19 12735
2011 Supervisor 36 40 9 10 4 0 0 77 14 3065
2011 Non-supervisor 34 36 12 9 7 0 1 71 16 13859

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 43 8 6 3 0 0 84 8 2326
2018 Non-supervisor 32 42 13 8 5 0 0 74 13 12247
2017 Supervisor 39 45 7 5 3 0 0 84 9 2447
2017 Non-supervisor 31 44 12 8 5 0 0 75 13 13367
2014 Supervisor 35 45 10 7 4 0 0 80 10 2562
2014 Non-supervisor 25 45 14 9 7 0 0 70 16 12739
2011 Supervisor 36 43 9 7 4 0 0 79 12 3062
2011 Non-supervisor 30 41 13 9 7 0 0 71 16 13843
2008 Supervisor 39 42 8 7 4 0 0 82 11 2532
2008 Non-supervisor 31 42 12 9 5 0 0 73 15 12030

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 38 13 11 6 0 0 69 18 2334
2018 Non-supervisor 25 34 18 13 10 0 0 59 23 12295
2017 Supervisor 28 41 13 12 6 0 0 69 18 2446
2017 Non-supervisor 24 35 17 14 10 0 0 60 24 13363
2014 Supervisor 25 39 15 13 7 0 0 64 21 2562
2014 Non-supervisor 18 34 19 16 12 0 0 52 28 12739
2011 Supervisor 23 40 15 14 8 0 0 63 22 3068
2011 Non-supervisor 18 35 18 16 13 0 0 53 29 13860

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 43 11 10 4 0 0 75 14 2334
2018 Non-supervisor 32 42 12 9 4 0 0 75 13 12297
2017 Supervisor 30 47 9 9 4 0 0 77 13 2449
2017 Non-supervisor 33 43 11 9 4 0 0 76 13 13356

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 36 5 2 1 0 0 91 3 2327
2018 Non-supervisor 43 41 9 4 2 0 0 85 6 12287
2017 Supervisor 48 40 6 3 2 0 0 89 5 2443
2017 Non-supervisor 41 41 10 5 3 0 0 82 8 13346
2014 Supervisor 48 39 8 3 2 0 0 88 5 2562
2014 Non-supervisor 34 43 13 6 4 1 0 78 9 12737
2011 Supervisor 42 43 8 5 2 0 0 85 7 3067
2011 Non-supervisor 33 43 12 7 4 1 0 76 11 13846
2008 Supervisor 49 37 6 5 3 0 0 86 7 2544
2008 Non-supervisor 39 41 10 5 3 1 0 81 9 12117

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 41 10 8 5 0 0 77 13 2317
2018 Non-supervisor 27 37 16 11 8 0 0 65 19 12256
2017 Supervisor 33 41 10 9 7 0 0 74 16 2444
2017 Non-supervisor 27 37 16 11 9 0 0 64 20 13356

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 34 5 3 1 0 0 91 4 2295
2018 Non-supervisor 48 35 10 4 2 0 0 84 6 12187
2017 Supervisor 56 35 5 2 1 0 0 92 3 2444
2017 Non-supervisor 49 35 10 3 2 0 0 85 5 13338
2014 Supervisor 64 27 6 2 1 0 0 92 3 2563
2014 Non-supervisor 55 31 9 3 2 0 0 86 5 12731
2011 Supervisor 60 30 6 2 1 0 0 90 3 3068
2011 Non-supervisor 54 32 9 3 2 0 0 86 5 13856

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 40 8 7 4 0 0 80 11 2312
2018 Non-supervisor 21 34 18 15 10 0 1 56 26 12244
2017 Supervisor 38 44 7 8 4 0 0 82 11 2437
2017 Non-supervisor 23 35 17 15 10 1 1 58 25 13315
2014 Supervisor 30 44 9 11 6 0 0 74 17 2563
2014 Non-supervisor 14 35 17 18 15 0 1 50 33 12739
2011 Supervisor 35 41 9 10 5 0 0 76 15 3065
2011 Non-supervisor 19 34 16 16 14 0 1 54 30 13854

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 34 10 8 4 0 0 78 12 2311
2018 Non-supervisor 25 32 19 13 9 0 1 58 23 12228
2017 Supervisor 40 38 10 7 5 0 0 78 12 2443
2017 Non-supervisor 26 33 18 13 9 0 1 59 22 13319
2014 Supervisor 35 39 12 9 5 0 0 74 15 2564
2014 Non-supervisor 20 33 20 14 12 0 1 54 27 12741

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 37 12 9 4 0 0 74 13 2318
2018 Non-supervisor 30 39 15 10 6 0 0 69 16 12231
2017 Supervisor 35 42 11 8 4 0 0 77 12 2445
2017 Non-supervisor 30 39 14 10 6 0 0 70 16 13322
2014 Supervisor 33 39 12 11 5 0 0 72 16 2563
2014 Non-supervisor 23 39 17 12 8 0 0 63 20 12735
2011 Supervisor 34 43 11 8 3 0 0 78 11 3064
2011 Non-supervisor 30 41 13 10 5 1 0 71 15 13841

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 40 9 5 3 0 0 84 8 2325
2018 Non-supervisor 38 40 13 6 4 0 0 77 10 12273
2017 Supervisor 43 42 9 5 2 0 0 84 7 2436
2017 Non-supervisor 37 40 12 6 4 0 0 77 10 13319
2014 Supervisor 41 41 10 5 3 0 0 82 8 2561
2014 Non-supervisor 33 41 13 7 5 0 0 74 12 12730
2011 Supervisor 40 43 8 6 3 0 0 83 9 3067
2011 Non-supervisor 35 42 11 8 5 0 0 76 12 13861
2008 Supervisor 44 42 6 6 3 0 0 86 8 2547
2008 Non-supervisor 36 43 10 8 4 0 0 79 11 12126

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 32 23 14 9 0 1 53 23 2335
2018 Non-supervisor 46 29 15 5 3 0 2 77 8 12326
2017 Supervisor 21 36 22 13 7 0 1 58 20 2451
2017 Non-supervisor 46 31 13 4 2 0 3 80 7 13369
2014 Supervisor 23 34 23 13 7 0 1 57 20 2563
2014 Non-supervisor 45 31 14 5 3 0 2 78 8 12744
2011 Supervisor 20 34 22 15 8 0 0 54 23 3068
2011 Non-supervisor 40 32 15 6 5 0 2 74 11 13853
2008 Supervisor 14 30 26 19 11 0 0 44 30 2549
2008 Non-supervisor 32 34 19 8 5 0 1 68 13 12120

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 33 37 13 4 0 0 17 46 2333
2018 Non-supervisor 10 23 33 20 10 1 2 31 35 12274
2017 Supervisor 11 28 42 13 4 0 1 18 40 2445
2017 Non-supervisor 10 21 32 19 11 2 5 32 33 13313
2014 Supervisor 12 33 38 12 4 0 1 17 45 2557
2014 Non-supervisor 13 28 34 15 7 1 3 23 42 12722
2011 Supervisor 17 36 33 9 4 0 1 13 54 3066
2011 Non-supervisor 16 29 32 13 6 1 2 20 47 13832
2008 Supervisor 18 38 33 9 2 0 0 11 56 2548
2008 Non-supervisor 17 31 32 13 5 1 2 18 49 12096

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 21 35 25 9 1 1 34 30 2331
2018 Non-supervisor 9 16 27 25 17 3 3 44 27 12221
2017 Supervisor 8 20 35 23 11 1 2 35 29 2441
2017 Non-supervisor 8 16 26 22 17 4 6 44 27 13264
2014 Supervisor 11 24 36 19 8 1 1 27 36 2558
2014 Non-supervisor 14 23 29 18 10 3 4 29 39 12710
2011 Supervisor 18 29 31 16 6 1 1 22 47 3066
2011 Non-supervisor 18 24 28 17 8 2 3 26 44 13821
2008 Supervisor 23 30 29 14 4 0 1 18 53 2544
2008 Non-supervisor 17 26 28 17 8 2 2 26 45 12087

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 30 30 12 3 0 1 15 54 2327
2018 Non-supervisor 14 21 27 19 12 3 5 33 37 12233
2017 Supervisor 23 31 30 11 4 1 1 16 54 2444
2017 Non-supervisor 13 19 27 17 12 4 9 33 36 13275
2014 Supervisor 25 33 27 10 4 1 1 14 59 2554
2014 Non-supervisor 17 24 27 14 8 3 7 25 45 12713
2011 Supervisor 30 31 25 10 3 0 1 13 62 3057
2011 Non-supervisor 20 25 26 14 7 3 6 24 48 13822
2008 Supervisor 29 32 26 10 3 0 1 13 61 2542
2008 Non-supervisor 19 25 28 15 6 2 4 23 47 12077

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 26 38 17 5 0 1 22 40 2325
2018 Non-supervisor 9 14 29 25 17 2 5 45 25 12194
2017 Supervisor 12 26 38 18 5 0 1 23 38 2442
2017 Non-supervisor 9 14 27 24 16 2 8 45 25 13230
2014 Supervisor 13 28 38 17 4 0 1 21 41 2553
2014 Non-supervisor 10 17 30 23 12 2 7 38 29 12686
2011 Supervisor 17 30 34 14 4 0 1 19 47 3055
2011 Non-supervisor 13 19 30 21 11 1 6 34 34 13801
2008 Supervisor 19 30 35 13 3 0 0 16 49 2544
2008 Non-supervisor 12 20 33 22 9 1 4 32 33 12073

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 33 30 12 4 0 1 17 53 2331
2018 Non-supervisor 13 18 26 21 15 2 4 39 33 12231
2017 Supervisor 18 31 33 12 5 0 1 17 50 2442
2017 Non-supervisor 12 17 25 19 16 3 8 40 32 13288
2014 Supervisor 27 34 27 8 3 0 1 12 61 2560
2014 Non-supervisor 20 23 26 15 10 2 5 26 46 12716
2011 Supervisor 31 32 25 8 2 0 1 10 64 3066
2011 Non-supervisor 22 23 26 15 9 2 4 25 48 13833
2008 Supervisor 29 33 26 8 2 0 1 11 63 2543
2008 Non-supervisor 20 25 26 16 8 1 3 26 47 12077

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 25 34 18 5 0 1 24 41 2314
2018 Non-supervisor 13 19 25 20 15 4 4 38 35 12203
2017 Supervisor 13 25 34 19 7 0 1 27 38 2441
2017 Non-supervisor 12 18 24 18 15 5 7 38 34 13293
2014 Supervisor 11 20 32 25 9 0 1 35 32 2555
2014 Non-supervisor 12 17 25 22 13 4 7 39 33 12705
2011 Supervisor 12 20 33 22 9 0 2 33 33 3059
2011 Non-supervisor 13 17 24 22 13 4 7 39 34 13805
2008 Supervisor 18 26 33 18 5 0 1 23 44 2543
2008 Non-supervisor 15 21 26 20 11 3 4 33 39 12089

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 31 33 11 2 0 1 13 54 2333
2018 Non-supervisor 16 23 31 15 10 3 3 26 41 12274
2017 Supervisor 21 31 34 9 3 0 1 12 53 2443
2017 Non-supervisor 15 22 31 14 10 4 5 27 40 13301
2014 Supervisor 21 31 33 10 4 1 1 14 53 2558
2014 Non-supervisor 17 24 31 13 7 3 4 22 45 12711
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 42 15 9 4 2 2 70 14 2332
2018 Non-supervisor 21 29 20 9 8 8 4 57 20 12256
2017 Supervisor 29 40 13 8 5 2 2 72 14 2446
2017 Non-supervisor 26 28 15 10 7 7 6 62 20 13358
2014 Supervisor 34 38 12 9 4 1 2 74 13 2562
2014 Non-supervisor 25 30 17 10 8 6 4 61 20 12739

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 32 7 6 3 0 0 84 10 2323
2018 Non-supervisor 41 31 10 9 6 1 0 74 16 12224
2017 Supervisor 53 32 5 6 3 0 0 85 10 2445
2017 Non-supervisor 45 30 9 9 6 2 0 76 15 13353
2014 Supervisor 54 29 6 7 4 0 0 83 10 2563
2014 Non-supervisor 41 30 10 10 7 2 0 72 17 12735

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 39 16 15 7 3 2 59 24 2327
2018 Non-supervisor 12 18 20 15 13 20 3 39 36 12234
2017 Supervisor 15 40 14 17 9 4 1 57 28 2447
2017 Non-supervisor 11 18 18 16 12 22 3 38 38 13358
2014 Supervisor 14 38 17 17 10 2 1 54 28 2563
2014 Non-supervisor 8 17 20 18 17 18 3 32 43 12741

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 40 6 6 2 0 0 85 9 2324
2018 Non-supervisor 47 36 8 6 3 0 0 83 9 12235
2017 Supervisor 44 41 6 6 3 0 0 85 9 2441
2017 Non-supervisor 44 39 8 6 3 0 0 83 9 13346
2014 Supervisor 43 44 6 5 2 0 0 87 7 2564
2014 Non-supervisor 39 41 9 7 3 0 0 80 10 12733

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 42 9 3 2 0 0 86 5 2331
2018 Non-supervisor 34 38 16 5 3 3 1 75 8 12268
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 37 11 8 4 0 0 77 13 2321
2018 Non-supervisor 38 35 12 9 5 1 1 74 14 12262
2017 Supervisor 37 39 10 9 5 0 0 77 14 2447
2017 Non-supervisor 38 36 12 8 5 1 1 75 13 13360
2014 Supervisor 36 38 11 10 5 0 0 74 15 2564
2014 Non-supervisor 34 37 13 9 6 1 0 72 15 12741
2011 Supervisor 32 40 12 10 6 0 0 72 16 3067
2011 Non-supervisor 30 37 14 11 7 1 0 68 18 13860
2008 Supervisor 28 39 12 12 8 1 1 68 20 2546
2008 Non-supervisor 26 34 15 13 11 1 1 61 24 12118

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 32 10 5 3 1 0 82 9 2321
2018 Non-supervisor 46 30 11 6 4 2 1 78 10 12237
2017 Supervisor 47 34 9 6 4 1 0 81 9 2445
2017 Non-supervisor 46 31 11 5 3 2 1 80 9 13363
2014 Supervisor 46 33 11 6 4 1 0 79 10 2563
2014 Non-supervisor 40 32 13 7 5 3 1 75 11 12743
2011 Supervisor 41 34 11 8 4 1 0 76 12 3069
2011 Non-supervisor 39 32 14 7 5 2 0 73 12 13856
2008 Supervisor 40 34 10 8 6 1 1 76 14 2548
2008 Non-supervisor 34 32 14 8 7 3 1 69 16 12120

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 33 8 7 3 0 0 82 10 2309
2018 Non-supervisor 44 33 11 7 4 1 0 77 12 12215
2017 Supervisor 47 35 7 7 4 0 0 82 11 2447
2017 Non-supervisor 44 34 10 7 4 1 0 79 11 13346
2014 Supervisor 45 35 8 8 4 0 0 81 11 2564
2014 Non-supervisor 38 35 11 9 5 1 0 75 14 12737
2011 Supervisor 41 37 9 9 4 0 0 78 13 3066
2011 Non-supervisor 36 36 11 10 6 1 0 73 16 13846
2008 Supervisor 39 36 8 10 6 0 0 76 16 2543
2008 Non-supervisor 32 36 12 11 8 1 0 69 19 12109

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 26 8 4 3 1 0 84 7 2320
2018 Non-supervisor 53 27 10 4 4 2 0 81 8 12231
2017 Supervisor 56 26 9 4 4 1 0 83 8 2445
2017 Non-supervisor 54 26 10 4 4 2 0 82 8 13352

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 30 10 6 4 0 0 80 10 2320
2018 Non-supervisor 48 28 11 6 5 1 0 77 11 12249
2017 Supervisor 51 30 8 6 4 0 0 81 11 2440
2017 Non-supervisor 51 27 10 6 4 1 0 79 10 13337
2014 Supervisor 47 32 9 7 4 0 0 79 11 2560
2014 Non-supervisor 44 31 12 7 6 0 0 75 13 12732
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 37 13 10 4 2 4 71 15 2335
2017 Supervisor 26 41 12 11 5 2 4 71 16 2444
2014 Supervisor 26 38 13 10 6 2 4 69 17 2561

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 36 14 9 5 2 0 72 14 2336
2018 Non-supervisor 30 30 17 7 5 10 0 67 14 12301
2017 Supervisor 34 36 13 10 5 3 0 72 15 2446
2017 Non-supervisor 30 30 15 7 5 12 1 68 15 13370
2014 Supervisor 29 40 13 10 5 3 0 72 15 2559
2014 Non-supervisor 23 30 18 9 7 12 0 60 19 12730
2011 Supervisor 26 36 17 11 7 5 0 64 18 3066
2011 Non-supervisor 20 28 21 10 9 11 1 55 22 13856

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 38 14 10 5 0 0 70 16 2325
2018 Non-supervisor 28 31 18 11 7 4 0 62 19 12265
2017 Supervisor 30 39 14 10 6 1 0 70 16 2444
2017 Non-supervisor 28 31 18 11 8 5 0 61 19 13366
2014 Supervisor 24 39 18 12 6 0 0 64 19 2560
2014 Non-supervisor 19 30 22 14 11 5 0 51 26 12731
2011 Supervisor 20 35 19 15 10 1 0 56 25 3066
2011 Non-supervisor 16 28 23 15 14 4 0 45 31 13834
2008 Supervisor 22 35 16 15 11 1 0 58 26 2547
2008 Non-supervisor 17 30 20 15 13 4 0 50 30 12109

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 40 18 15 7 1 0 59 22 2331
2018 Non-supervisor 20 28 21 13 8 8 0 53 24 12248
2017 Supervisor 19 40 17 15 7 2 0 60 22 2445
2017 Non-supervisor 21 28 20 13 9 10 0 54 24 13343
2014 Supervisor 14 38 21 18 8 1 0 52 26 2559
2014 Non-supervisor 14 25 23 17 12 9 0 42 32 12725
2011 Supervisor 9 35 20 23 11 3 0 45 34 3069
2011 Non-supervisor 9 26 23 20 14 7 0 38 37 13834
2008 Supervisor 8 33 18 25 14 2 0 42 40 2546
2008 Non-supervisor 9 27 22 21 14 7 0 38 38 12116

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 39 16 17 8 0 0 59 25 2336
2018 Non-supervisor 20 31 19 16 10 4 0 53 27 12287
2017 Supervisor 20 40 15 16 8 1 0 61 24 2444
2017 Non-supervisor 21 32 17 14 10 6 0 56 25 13343
2014 Supervisor 16 39 16 18 9 1 0 56 28 2559
2014 Non-supervisor 14 29 19 19 14 5 0 46 34 12719
2011 Supervisor 12 40 16 20 12 1 0 51 33 3065
2011 Non-supervisor 11 31 19 20 15 3 0 44 36 13840
2008 Supervisor 13 39 15 22 11 1 0 52 33 2546
2008 Non-supervisor 12 34 16 21 14 3 0 47 36 12119
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 47 13 8 2 0 0 76 10 2326
2018 Non-supervisor 26 44 17 8 3 1 0 71 12 12271
2017 Supervisor 29 47 14 8 3 0 0 76 10 2442
2017 Non-supervisor 27 43 16 8 4 2 0 72 12 13351
2014 Supervisor 28 46 15 8 3 0 0 74 11 2560
2014 Non-supervisor 22 42 19 9 5 2 0 66 14 12729
2011 Supervisor 24 47 13 11 5 1 0 71 16 3070
2011 Non-supervisor 21 42 18 10 6 2 0 65 17 13841

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 38 9 5 2 0 1 84 7 2329
2018 Non-supervisor 31 39 13 9 5 2 1 73 14 12265
2017 Supervisor 48 37 7 5 2 1 0 86 7 2444
2017 Non-supervisor 35 38 12 8 4 3 1 76 12 13339
2014 Supervisor 50 37 7 4 2 1 0 88 6 2554
2014 Non-supervisor 34 40 11 7 4 3 1 77 12 12730
2011 Supervisor 42 37 9 7 4 2 0 80 11 3065
2011 Non-supervisor 30 36 13 10 6 5 1 70 16 13807
2008 Supervisor 38 37 9 9 4 2 1 77 14 2547
2008 Non-supervisor 25 36 13 11 8 5 1 65 21 12106

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 40 14 6 2 0 0 78 8 2322
2018 Non-supervisor 32 39 17 6 4 1 0 72 11 12227

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 25 20 14 10 6 4 51 27 2332
2018 Non-supervisor 18 25 20 14 12 10 2 49 29 12263
2017 Supervisor 22 24 16 16 12 5 5 51 31 2441
2017 Non-supervisor 18 24 17 13 13 12 3 49 31 13333
2014 Supervisor 22 25 16 15 13 6 4 52 30 2557
2014 Non-supervisor 15 23 18 16 15 11 2 43 36 12726
2011 Supervisor 15 22 19 16 13 9 6 44 34 3069
2011 Non-supervisor 12 23 19 16 15 13 2 41 36 13861

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 42 15 12 6 1 0 67 18 2334
2018 Non-supervisor 22 32 18 14 11 3 0 55 26 12269
2017 Supervisor 26 42 13 11 7 1 0 69 18 2445
2017 Non-supervisor 23 32 17 13 10 4 0 58 24 13348
2014 Supervisor 20 40 15 15 7 1 0 62 23 2557
2014 Non-supervisor 17 31 18 16 14 4 1 50 31 12722
2011 Supervisor 19 38 16 17 9 1 0 58 26 3062
2011 Non-supervisor 15 31 19 17 15 2 1 48 33 13856
2008 Supervisor 17 40 17 16 9 0 0 58 26 2547
2008 Non-supervisor 14 32 20 18 14 2 0 47 33 12119

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 34 13 12 11 1 1 64 23 2332
2018 Non-supervisor 20 28 16 15 16 3 2 50 33 12271
2017 Supervisor 28 33 13 12 13 1 1 62 25 2446
2017 Non-supervisor 20 27 15 16 17 4 2 50 35 13349
2014 Supervisor 24 30 13 16 15 1 1 55 32 2555
2014 Non-supervisor 12 22 17 19 25 3 3 36 47 12721
2011 Supervisor 19 33 14 16 16 1 1 53 33 3061
2011 Non-supervisor 11 24 16 20 25 2 2 36 47 13851
2008 Supervisor 23 37 11 15 13 1 1 61 28 2548
2008 Non-supervisor 15 32 15 18 17 2 1 48 36 12109

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 42 17 8 4 1 0 71 12 2337
2018 Non-supervisor 18 32 24 12 9 5 0 53 22 12286
2017 Supervisor 27 44 16 8 4 1 0 72 12 2443
2017 Non-supervisor 18 32 22 13 8 7 1 54 23 13345

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 37 9 2 1 1 0 87 4 2318
2018 Non-supervisor 44 35 12 3 3 3 0 81 6 12261
2017 Supervisor 45 37 11 3 2 2 0 84 5 2441
2017 Non-supervisor 40 35 14 3 3 4 1 79 7 13341
2014 Supervisor 47 34 11 3 2 2 0 83 5 2553
2014 Non-supervisor 38 35 14 4 3 6 1 77 7 12706

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 38 9 3 2 0 0 86 5 2318
2018 Non-supervisor 42 37 11 5 3 2 0 80 8 12260
2017 Supervisor 44 42 8 4 2 1 0 87 5 2446
2017 Non-supervisor 41 39 11 5 3 2 0 81 8 13334
2014 Supervisor 45 38 9 4 2 1 0 84 6 2555
2014 Non-supervisor 36 37 14 6 4 4 0 76 10 12714
2011 Supervisor 35 41 13 6 3 2 0 78 9 3059
2011 Non-supervisor 28 37 17 7 6 4 0 69 14 13845

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 34 7 4 2 0 0 87 6 2316
2018 Non-supervisor 48 36 9 4 3 0 0 84 7 12247
2017 Supervisor 49 38 6 5 2 0 0 87 7 2449
2017 Non-supervisor 47 37 9 4 3 0 0 84 7 13368
2014 Supervisor 50 35 8 4 2 0 0 85 6 2550
2014 Non-supervisor 40 39 11 6 4 1 0 79 10 12711
2011 Supervisor 38 42 11 5 3 0 0 80 9 3064
2011 Non-supervisor 33 39 14 8 6 1 0 72 14 13814
2008 Supervisor 33 43 12 7 5 0 0 76 12 2543
2008 Non-supervisor 28 41 14 9 6 1 0 70 16 12112

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 35 14 7 4 0 0 74 11 2320
2018 Non-supervisor 36 32 17 8 6 1 0 69 14 12256
2017 Supervisor 37 36 15 8 4 0 0 73 12 2446
2017 Non-supervisor 34 33 16 9 6 1 0 68 15 13341
2014 Supervisor 27 38 16 12 6 0 0 66 18 2553
2014 Non-supervisor 21 35 20 13 10 1 0 57 23 12721
2011 Supervisor 25 36 20 11 7 1 0 62 18 3065
2011 Non-supervisor 21 34 21 13 10 1 0 56 23 13845

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 37 14 7 4 0 0 75 11 2313
2018 Non-supervisor 34 35 16 9 5 0 0 70 14 12180
2017 Supervisor 36 39 14 8 4 0 0 74 12 2446
2017 Non-supervisor 33 36 16 9 6 0 0 70 14 13349
2014 Supervisor 28 40 15 12 5 0 0 68 17 2553
2014 Non-supervisor 21 37 20 13 8 1 0 58 22 12716
2011 Supervisor 25 40 17 11 7 0 0 65 18 3058
2011 Non-supervisor 20 36 19 14 10 1 0 57 23 13819
2008 Supervisor 24 41 14 13 7 0 0 66 20 2543
2008 Non-supervisor 23 39 17 13 8 0 0 62 21 12104

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 25 19 13 8 3 0 59 21 2326
2018 Non-supervisor 27 24 21 13 10 4 0 54 25 12270
2017 Supervisor 31 25 20 13 8 3 0 58 22 2449
2017 Non-supervisor 26 24 20 13 10 6 1 54 25 13351
2014 Supervisor 25 24 21 16 10 4 0 51 27 2552
2014 Non-supervisor 20 24 20 16 13 6 1 47 31 12714
2011 Supervisor 25 26 21 14 9 4 0 54 24 3067
2011 Non-supervisor 23 25 19 15 13 6 1 50 30 13833
2008 Supervisor 25 30 16 16 9 3 1 57 26 2544
2008 Non-supervisor 22 27 18 16 11 6 1 52 29 12110
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 36 32 33 2338
2018 Non-supervisor 29 35 36 12333
2017 Supervisor 35 33 32 2447
2017 Non-supervisor 28 37 36 13368
2014 Supervisor 36 31 34 2555
2014 Non-supervisor 28 36 36 12719
2011 Supervisor 35 33 31 3071
2011 Non-supervisor 29 37 34 13856

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 14 40 37 2 1 6 834
2018 Non-supervisor 12 35 35 6 6 6 3574
2017 Supervisor 17 39 34 5 1 6 859
2017 Non-supervisor 15 33 33 6 8 6 3687
2014 Supervisor 15 35 39 6 9999 4 919
2014 Non-supervisor 16 29 36 9 9999 10 3605
2011 Supervisor 20 35 35 5 9999 5 1088
2011 Non-supervisor 18 28 34 8 9999 12 4036
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 2336
2018 Non-supervisor 14 86 12318

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 272
2018 Non-supervisor 51 1674

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 272
2018 Non-supervisor 58 1674

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 272
2018 Non-supervisor 1 1674

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 272
2018 Non-supervisor 5 1674

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 272
2018 Non-supervisor 17 1674

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 272
2018 Non-supervisor 4 1674

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 273
2018 Non-supervisor 42 1674

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 273
2018 Non-supervisor 39 1674

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 49 273
2018 Non-supervisor 43 1674

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 273
2018 Non-supervisor 39 1674

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 273
2018 Non-supervisor 26 1674

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 273
2018 Non-supervisor 57 1674

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 273
2018 Non-supervisor 35 1674

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 273
2018 Non-supervisor 1 1674

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 273
2018 Non-supervisor 10 1674

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 273
2018 Non-supervisor 12 1674

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 273
2018 Non-supervisor 48 1674

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 273
2018 Non-supervisor 25 1674

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 273
2018 Non-supervisor 18 1674

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 60 273
2018 Non-supervisor 52 1672

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 273
2018 Non-supervisor 26 1672

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 273
2018 Non-supervisor 4 1672

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 273
2018 Non-supervisor 23 1672

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 273
2018 Non-supervisor 9 1672

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 273
2018 Non-supervisor 7 1672

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 273
2018 Non-supervisor 13 1672

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 273
2018 Non-supervisor 11 1672

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 273
2018 Non-supervisor 27 1672

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 264
2018 Non-supervisor 12 1558

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 264
2018 Non-supervisor 19 1558

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 264
2018 Non-supervisor 12 1558

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 264
2018 Non-supervisor 7 1558

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 264
2018 Non-supervisor 11 1558

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 264
2018 Non-supervisor 9 1558

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 264
2018 Non-supervisor 9 1558

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 264
2018 Non-supervisor 12 1558

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 264
2018 Non-supervisor 12 1558

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 264
2018 Non-supervisor 28 1558

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 264
2018 Non-supervisor 9 1558

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 264
2018 Non-supervisor 44 1558

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 264
2018 Non-supervisor 51 1558

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 264
2018 Non-supervisor 4 1558

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 264
2018 Non-supervisor 15 1558

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 25 20 6 4 18 6 60 14 2332
2018 Non-supervisor 15 15 22 6 6 28 7 47 19 12275
2017 Supervisor 20 23 18 8 6 18 7 58 18 2449
2017 Non-supervisor 15 15 18 6 7 30 10 49 21 13366
2014 Supervisor 20 22 18 6 5 22 7 60 15 2555
2014 Non-supervisor 12 15 20 6 6 32 9 45 21 12710

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 35 17 5 3 4 1 74 8 2333
2018 Non-supervisor 29 31 19 6 5 10 1 67 12 12281
2017 Supervisor 35 34 15 6 4 5 1 73 11 2441
2017 Non-supervisor 28 29 17 6 5 13 2 67 13 13344
2014 Supervisor 32 33 17 5 4 9 1 71 10 2555
2014 Non-supervisor 22 28 20 6 5 17 2 61 14 12711
2011 Supervisor 30 39 16 6 3 6 0 74 9 3065
2011 Non-supervisor 28 35 17 7 4 10 0 69 12 13834
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 2333
2018 Non-supervisor 7 93 12279

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 126
2018 Non-supervisor 36 891

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 74 126
2018 Non-supervisor 76 891

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 126
2018 Non-supervisor 1 891

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 126
2018 Non-supervisor 6 891

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 126
2018 Non-supervisor 14 891

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 126
2018 Non-supervisor 8 891

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 125
2018 Non-supervisor 26 889

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 125
2018 Non-supervisor 20 889

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 125
2018 Non-supervisor 13 889

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 125
2018 Non-supervisor 6 889

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 125
2018 Non-supervisor 29 889

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 125
2018 Non-supervisor 20 889

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 125
2018 Non-supervisor 4 889

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 125
2018 Non-supervisor 8 889

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 125
2018 Non-supervisor 17 889

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 125
2018 Non-supervisor 1 889

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 125
2018 Non-supervisor 24 889

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 125
2018 Non-supervisor 0 889

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 125
2018 Non-supervisor 18 889

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 126
2018 Non-supervisor 33 892

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 126
2018 Non-supervisor 15 892

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 126
2018 Non-supervisor 4 892

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 126
2018 Non-supervisor 20 892

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 126
2018 Non-supervisor 9 892

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 126
2018 Non-supervisor 9 892

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 126
2018 Non-supervisor 45 892

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 123
2018 Non-supervisor 5 829

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 123
2018 Non-supervisor 12 829

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 123
2018 Non-supervisor 2 829

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 123
2018 Non-supervisor 8 829

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 123
2018 Non-supervisor 14 829

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 123
2018 Non-supervisor 12 829

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 123
2018 Non-supervisor 28 829

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 123
2018 Non-supervisor 9 829

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 123
2018 Non-supervisor 45 829

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 123
2018 Non-supervisor 60 829

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 123
2018 Non-supervisor 16 829

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 24 20 3 2 22 6 65 8 2336
2018 Non-supervisor 17 15 23 3 4 31 7 52 11 12284
2017 Supervisor 23 22 19 2 2 24 8 66 6 2449
2017 Non-supervisor 16 16 19 3 3 34 9 56 11 13357
2014 Supervisor 22 21 17 2 2 29 8 67 6 2548
2014 Non-supervisor 12 15 21 3 3 37 9 50 12 12704

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 34 16 2 2 6 1 78 5 2338
2018 Non-supervisor 31 30 19 4 4 11 1 70 8 12299
2017 Supervisor 39 34 13 3 2 8 1 81 5 2447
2017 Non-supervisor 31 30 16 3 3 14 2 73 8 13343
2014 Supervisor 36 32 15 3 2 12 1 78 5 2545
2014 Non-supervisor 23 29 19 4 3 20 2 67 8 12703
2011 Supervisor 37 38 13 3 2 7 0 81 5 3063
2011 Non-supervisor 31 36 15 4 3 11 0 76 7 13810
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 21 24 18 23 0 1 34 42 2333
2018 Non-supervisor 16 22 21 16 24 0 2 39 40 12298
2017 Supervisor 16 19 20 19 25 0 2 36 44 2443
2017 Non-supervisor 19 22 19 16 22 0 2 42 39 13345

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 20 31 24 17 0 0 27 41 2328
2018 Non-supervisor 19 25 28 15 10 0 1 45 26 12279
2017 Supervisor 8 22 31 23 16 0 0 30 39 2444
2017 Non-supervisor 20 26 26 15 11 0 2 47 26 13345

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 25 31 21 14 0 0 35 35 2318
2018 Non-supervisor 26 26 22 13 9 1 4 54 22 12241
2017 Supervisor 10 27 30 21 12 0 1 37 33 2443
2017 Non-supervisor 27 25 20 12 9 1 6 56 22 13315

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 20 30 23 17 0 1 29 41 2320
2018 Non-supervisor 23 24 22 15 12 1 2 48 29 12245
2017 Supervisor 10 23 27 22 17 0 1 33 39 2447
2017 Non-supervisor 24 24 21 14 12 2 3 50 28 13345

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 28 19 10 7 0 3 62 18 2323
2018 Non-supervisor 54 20 10 3 2 1 10 83 6 12257
2017 Supervisor 30 27 20 11 7 0 4 60 19 2443
2017 Non-supervisor 51 20 9 3 2 1 13 83 6 13331

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 27 26 15 12 0 0 47 27 2330
2018 Non-supervisor 31 26 22 10 9 0 1 58 20 12290
2017 Supervisor 20 29 27 13 10 0 0 50 23 2438
2017 Non-supervisor 30 29 21 11 8 0 1 59 19 13320

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 35 30 12 6 0 0 52 18 2327
2018 Non-supervisor 26 31 24 10 6 1 2 59 17 12254
2017 Supervisor 22 35 24 13 7 0 1 57 20 2436
2017 Non-supervisor 28 30 21 11 6 1 3 61 17 13319

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 30 32 17 9 0 0 42 26 2329
2018 Non-supervisor 24 31 23 12 7 1 2 56 20 12262
2017 Supervisor 14 33 28 17 8 0 1 47 25 2436
2017 Non-supervisor 26 30 22 12 7 1 3 57 20 13307

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 34 27 14 6 0 1 53 20 2325
2018 Non-supervisor 29 30 21 11 7 1 2 61 18 12255
2017 Supervisor 22 35 23 12 7 0 1 57 19 2435
2017 Non-supervisor 31 29 19 10 6 1 3 63 17 13315

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 29 27 17 11 0 0 46 28 2318
2018 Non-supervisor 24 29 24 13 9 0 1 54 22 12213
2017 Supervisor 18 29 27 15 10 0 1 48 26 2433
2017 Non-supervisor 25 30 22 12 8 1 2 56 21 13294

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 26 13 6 5 0 1 76 11 2319
2018 Non-supervisor 46 24 15 7 5 0 3 72 13 12212
2017 Supervisor 52 25 12 6 4 0 1 78 10 2443
2017 Non-supervisor 47 24 15 7 5 0 2 73 12 13334

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 16 6 3 2 0 5 88 5 2318
2018 Non-supervisor 62 16 8 3 4 1 6 84 7 12239

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 69 14 6 3 3 1 4 87 7 2317
2018 Non-supervisor 67 13 6 4 4 1 5 85 8 12239
2017 Supervisor 72 13 6 3 3 1 2 88 7 2444
2017 Non-supervisor 68 13 6 4 4 1 5 86 8 13342

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 28 13 4 2 0 1 80 7 2329
2018 Non-supervisor 56 24 10 4 3 0 2 83 7 12269
2017 Supervisor 53 29 10 4 2 0 1 83 6 2446
2017 Non-supervisor 57 24 9 4 3 0 3 85 6 13329

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 23 11 7 5 0 1 78 11 2326
2018 Non-supervisor 57 19 10 6 5 0 2 78 11 12234
2017 Supervisor 60 20 9 5 4 0 2 82 9 2444
2017 Non-supervisor 61 18 8 5 4 1 3 82 9 13331

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 33 21 8 4 0 1 67 12 2316
2018 Non-supervisor 54 5 2 1 1 0 37 95 2 12183
2017 Supervisor 37 33 17 7 4 0 1 71 11 2443
2017 Non-supervisor 56 6 2 1 1 0 35 95 2 13321

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 65 22 8 2 1 0 3 90 2 2321
2018 Non-supervisor 57 18 10 4 3 1 8 82 7 12223
2017 Supervisor 69 19 6 2 1 0 3 91 3 2435
2017 Non-supervisor 59 17 8 4 2 1 9 85 6 13263

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 13 5 3 2 0 2 91 4 2331
2018 Non-supervisor 56 16 9 6 7 1 5 76 14 12272
2017 Supervisor 75 13 4 2 2 0 2 91 5 2446
2017 Non-supervisor 52 17 10 7 8 1 6 74 15 13347

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 29 14 4 2 0 1 80 6 2329
2018 Non-supervisor 42 29 17 6 4 0 3 73 9 12251
2017 Supervisor 52 29 12 4 2 0 1 82 5 2439
2017 Non-supervisor 43 30 14 5 3 0 4 77 8 13325

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 25 42 19 6 0 0 33 25 2334
2018 Non-supervisor 14 31 36 13 5 0 0 46 18 12319
2017 Supervisor 6 23 44 18 8 0 0 29 26 2449
2017 Non-supervisor 13 31 37 13 6 0 0 44 19 13365

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 26 42 15 4 0 0 19 39 2307
2018 Non-supervisor 12 20 38 21 9 0 0 30 32 12178
2017 Supervisor 10 26 43 16 6 0 0 21 36 2442
2017 Non-supervisor 10 20 38 20 10 0 1 31 31 13327

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 43 11 5 2 0 0 82 7 2325
2018 Non-supervisor 30 41 15 8 4 2 0 72 12 12287
2017 Supervisor 37 43 10 6 3 1 0 81 9 2445
2017 Non-supervisor 27 41 15 9 5 3 0 70 15 13360

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 41 16 12 6 1 0 66 18 2334
2018 Non-supervisor 23 36 17 13 9 2 0 60 23 12287
2017 Supervisor 19 45 16 14 7 1 0 64 21 2446
2017 Non-supervisor 18 38 17 14 10 2 0 57 25 13356
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 27 24 13 12 1 0 22 78 2338
2018 Non-supervisor 25 23 21 14 15 1 1 25 75 12315
2017 Supervisor 27 25 21 13 12 2 1 27 73 2447
2017 Non-supervisor 29 22 19 12 15 2 1 30 70 13372

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 1788
2018 Non-supervisor 24 8987
2017 Supervisor 13 1716
2017 Non-supervisor 22 8980

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 1788
2018 Non-supervisor 35 8987
2017 Supervisor 33 1716
2017 Non-supervisor 31 8980

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 1788
2018 Non-supervisor 30 8987
2017 Supervisor 17 1716
2017 Non-supervisor 25 8980

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 60 1788
2018 Non-supervisor 41 8987
2017 Supervisor 64 1716
2017 Non-supervisor 41 8980

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 1788
2018 Non-supervisor 8 8987
2017 Supervisor 6 1716
2017 Non-supervisor 7 8980

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 1788
2018 Non-supervisor 27 8987

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 1788
2018 Non-supervisor 37 8987
2017 Supervisor 35 1716
2017 Non-supervisor 41 8980

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 3 37 22 13 6 19 1727
2018 Non-supervisor 4 43 18 11 6 18 8597
2017 Supervisor 5 43 22 10 5 15 1689
2017 Non-supervisor 6 50 19 9 4 12 8799

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 23 77 1776
2018 Non-supervisor 29 71 8937

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 19 19 20 27 1 6 29 51 1783
2018 Non-supervisor 10 21 16 18 27 1 7 33 49 8958
2017 Supervisor 9 20 15 18 29 1 8 32 51 1722
2017 Non-supervisor 10 21 15 17 26 2 9 35 48 9026

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 8 12 18 54 1 5 11 76 1784
2018 Non-supervisor 4 10 13 20 45 2 5 15 70 8965
2017 Supervisor 2 6 9 16 60 2 5 9 82 1722
2017 Non-supervisor 3 9 11 17 50 2 8 13 74 9026

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 18 18 11 11 0 6 58 23 2337
2018 Non-supervisor 34 16 16 11 13 1 8 56 27 12298
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