2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 23 47 10 13 6 0 1 70 20 588
2018 Has not served in the Canadian military 24 47 9 14 5 0 0 72 19 27097
2017 Has served in the Canadian military 23 42 13 14 8 0 0 65 22 610
2017 Has not served in the Canadian military 25 43 11 14 7 0 0 68 21 28459

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 40 37 12 7 4 0 0 77 11 588
2018 Has not served in the Canadian military 37 40 12 7 4 0 0 77 10 27009
2017 Has served in the Canadian military 38 37 13 8 4 0 0 76 11 611
2017 Has not served in the Canadian military 37 40 12 7 4 0 0 77 11 28440

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 45 34 11 6 5 0 0 78 11 584
2018 Has not served in the Canadian military 42 40 9 6 3 0 0 82 9 26839
2017 Has served in the Canadian military 43 39 8 7 3 0 0 82 10 610
2017 Has not served in the Canadian military 43 40 9 6 3 0 0 82 9 28414

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 49 30 12 5 2 0 1 80 8 587
2018 Has not served in the Canadian military 46 34 9 6 3 0 0 81 10 27021
2017 Has served in the Canadian military 45 33 9 7 5 0 0 79 12 611
2017 Has not served in the Canadian military 44 35 9 7 4 0 0 80 11 28425

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 36 37 14 7 6 0 0 73 13 583
2018 Has not served in the Canadian military 34 43 12 7 4 0 0 76 11 26951
2017 Has served in the Canadian military 32 44 11 7 5 0 0 76 13 610
2017 Has not served in the Canadian military 31 45 12 7 4 0 0 76 11 28450

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 26 33 19 12 9 0 1 59 22 588
2018 Has not served in the Canadian military 25 36 18 12 9 0 0 61 21 27014
2017 Has served in the Canadian military 24 34 18 13 10 0 0 59 23 610
2017 Has not served in the Canadian military 23 37 17 13 9 0 0 61 22 28433

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 31 40 13 10 6 0 0 72 15 588
2018 Has not served in the Canadian military 33 43 12 8 3 0 0 76 12 27052
2017 Has served in the Canadian military 30 41 13 12 4 0 0 71 16 611
2017 Has not served in the Canadian military 33 45 11 8 3 0 0 78 12 28423

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 45 39 10 3 2 1 0 85 6 588
2018 Has not served in the Canadian military 48 39 8 4 2 0 0 87 5 27063
2017 Has served in the Canadian military 43 37 11 6 2 1 0 81 8 610
2017 Has not served in the Canadian military 43 40 9 4 2 0 0 84 7 28411

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 31 36 15 11 7 0 0 66 18 585
2018 Has not served in the Canadian military 28 38 15 11 7 0 0 67 18 27006
2017 Has served in the Canadian military 26 37 15 12 9 0 0 64 21 610
2017 Has not served in the Canadian military 26 38 16 11 8 0 0 65 20 28413

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 47 35 12 4 3 0 0 82 6 582
2018 Has not served in the Canadian military 50 35 10 3 2 0 0 85 5 26859
2017 Has served in the Canadian military 50 34 10 5 1 0 0 84 6 607
2017 Has not served in the Canadian military 51 35 9 3 1 0 0 86 4 28390

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 27 33 17 13 9 0 0 61 22 586
2018 Has not served in the Canadian military 26 37 16 12 8 0 0 64 21 26956
2017 Has served in the Canadian military 25 39 13 14 8 0 0 65 23 607
2017 Has not served in the Canadian military 26 39 14 12 8 0 0 66 20 28365

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 29 32 17 10 11 0 0 61 22 584
2018 Has not served in the Canadian military 29 34 18 11 7 0 0 64 18 26886
2017 Has served in the Canadian military 27 33 15 13 11 0 0 60 24 607
2017 Has not served in the Canadian military 29 35 17 11 7 0 0 64 19 28367

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 35 31 19 10 5 0 0 66 15 586
2018 Has not served in the Canadian military 32 39 15 9 5 0 0 71 14 26941
2017 Has served in the Canadian military 29 38 14 12 6 0 0 68 18 605
2017 Has not served in the Canadian military 32 40 14 9 5 0 0 72 14 28366

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 40 37 12 6 4 0 0 78 10 588
2018 Has not served in the Canadian military 40 40 11 5 3 0 0 81 8 27040
2017 Has served in the Canadian military 37 42 12 6 3 0 0 79 9 606
2017 Has not served in the Canadian military 39 41 11 5 3 0 0 80 9 28330

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 39 35 16 7 3 0 1 74 10 594
2018 Has not served in the Canadian military 44 32 15 6 3 0 1 77 8 27119
2017 Has served in the Canadian military 37 36 14 6 2 1 3 77 9 611
2017 Has not served in the Canadian military 45 34 13 4 2 0 2 80 7 28462

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 24 35 19 10 1 1 29 35 586
2018 Has not served in the Canadian military 10 24 36 19 8 1 2 28 35 26995
2017 Has served in the Canadian military 11 24 35 15 10 1 3 27 37 607
2017 Has not served in the Canadian military 10 23 36 17 9 1 4 28 35 28335

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 17 32 24 14 1 2 39 28 585
2018 Has not served in the Canadian military 10 18 29 25 15 2 2 41 29 26908
2017 Has served in the Canadian military 12 20 26 20 16 2 3 38 35 605
2017 Has not served in the Canadian military 10 18 29 21 15 3 4 39 30 28245

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 13 25 28 20 10 1 2 32 39 586
2018 Has not served in the Canadian military 12 21 31 21 11 2 3 34 34 26885
2017 Has served in the Canadian military 14 22 27 20 11 3 3 34 38 607
2017 Has not served in the Canadian military 12 20 30 19 12 2 5 33 34 28284

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 6 15 30 30 16 0 2 47 22 582
2018 Has not served in the Canadian military 7 13 30 29 16 1 3 47 21 26866
2017 Has served in the Canadian military 8 13 30 25 18 1 4 45 23 602
2017 Has not served in the Canadian military 7 13 30 27 17 2 5 47 22 28168

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 13 21 29 21 13 1 3 35 35 587
2018 Has not served in the Canadian military 12 20 29 22 14 1 3 37 33 26933
2017 Has served in the Canadian military 13 20 28 19 14 2 4 35 36 605
2017 Has not served in the Canadian military 12 19 28 20 15 2 5 37 33 28267

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 12 16 25 23 19 2 3 44 29 583
2018 Has not served in the Canadian military 10 17 26 25 16 3 3 43 29 26872
2017 Has served in the Canadian military 12 13 28 21 17 4 4 42 28 606
2017 Has not served in the Canadian military 9 16 26 23 16 4 6 43 28 28280

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 16 20 35 16 9 2 1 26 38 589
2018 Has not served in the Canadian military 12 22 33 18 10 2 2 29 36 26979
2017 Has served in the Canadian military 17 21 31 14 12 3 3 27 41 607
2017 Has not served in the Canadian military 12 21 33 16 10 3 4 29 35 28290
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 25 34 20 9 5 6 2 64 15 592
2018 Has not served in the Canadian military 24 35 20 9 6 5 2 63 15 26993
2017 Has served in the Canadian military 30 30 16 9 6 6 3 66 16 610
2017 Has not served in the Canadian military 29 33 16 8 6 5 4 68 15 28446

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 47 32 9 7 4 1 0 80 11 591
2018 Has not served in the Canadian military 44 32 9 8 5 1 0 77 14 26948
2017 Has served in the Canadian military 45 30 11 6 5 1 1 77 12 609
2017 Has not served in the Canadian military 47 31 9 7 5 1 0 78 13 28454

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 14 25 22 9 10 17 2 48 24 589
2018 Has not served in the Canadian military 16 24 20 14 10 15 2 47 29 26949
2017 Has served in the Canadian military 13 20 20 17 10 19 1 41 33 610
2017 Has not served in the Canadian military 13 23 19 15 11 18 2 45 32 28424

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 51 35 6 6 2 0 0 87 7 591
2018 Has not served in the Canadian military 48 37 7 6 2 0 0 85 8 26954
2017 Has served in the Canadian military 45 39 7 6 3 0 1 84 9 609
2017 Has not served in the Canadian military 44 39 7 6 3 0 0 84 9 28400

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 36 38 17 4 2 2 0 76 6 590
2018 Has not served in the Canadian military 36 40 14 4 3 2 1 78 7 26997
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 37 38 12 7 4 1 0 76 11 590
2018 Has not served in the Canadian military 41 35 12 7 4 1 0 77 11 26924
2017 Has served in the Canadian military 39 34 13 8 4 1 1 75 12 610
2017 Has not served in the Canadian military 40 37 11 8 4 1 0 78 12 28465

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 49 29 12 4 4 1 0 80 8 590
2018 Has not served in the Canadian military 50 30 10 5 3 2 0 81 9 26882
2017 Has served in the Canadian military 48 30 9 4 4 2 1 82 9 611
2017 Has not served in the Canadian military 48 31 10 5 3 2 1 81 8 28459

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 47 32 11 6 3 1 0 79 9 589
2018 Has not served in the Canadian military 48 32 9 6 4 1 0 81 10 26821
2017 Has served in the Canadian military 49 30 9 7 4 0 0 80 11 610
2017 Has not served in the Canadian military 47 34 9 6 4 1 0 81 10 28445

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 55 26 10 4 3 1 0 83 7 588
2018 Has not served in the Canadian military 55 26 10 4 4 1 0 82 8 26852
2017 Has served in the Canadian military 57 22 10 3 5 2 1 81 9 608
2017 Has not served in the Canadian military 56 25 10 4 3 2 0 82 7 28434

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 50 27 11 6 5 0 0 77 11 589
2018 Has not served in the Canadian military 51 29 10 5 4 0 0 80 10 26912
2017 Has served in the Canadian military 56 25 9 5 4 1 0 81 10 610
2017 Has not served in the Canadian military 55 27 9 5 4 0 0 82 9 28407
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 32 41 16 6 4 0 1 74 10 93
2018 Has not served in the Canadian military 35 37 11 8 5 1 3 75 14 3859
2017 Has served in the Canadian military 34 35 10 13 5 1 2 71 19 99
2017 Has not served in the Canadian military 35 38 10 9 4 1 2 76 14 3902

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 31 30 15 8 7 9 0 67 17 590
2018 Has not served in the Canadian military 32 31 16 8 6 6 0 68 14 27063
2017 Has served in the Canadian military 29 30 15 9 9 8 0 64 19 610
2017 Has not served in the Canadian military 31 32 15 8 6 8 0 68 15 28462

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 26 31 18 12 10 3 0 59 22 586
2018 Has not served in the Canadian military 29 32 17 11 8 3 0 63 19 26981
2017 Has served in the Canadian military 25 29 17 15 12 3 0 56 27 611
2017 Has not served in the Canadian military 27 32 17 12 9 3 0 61 21 28460

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 18 30 20 14 11 7 0 51 27 588
2018 Has not served in the Canadian military 20 31 20 14 9 5 0 54 24 26973
2017 Has served in the Canadian military 17 26 20 18 13 6 0 46 33 610
2017 Has not served in the Canadian military 19 30 19 15 10 7 0 53 27 28438

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 20 33 18 16 10 3 0 54 27 590
2018 Has not served in the Canadian military 21 33 18 15 9 3 0 56 25 27018
2017 Has served in the Canadian military 20 30 20 14 11 4 0 52 26 610
2017 Has not served in the Canadian military 20 34 16 15 10 4 0 57 26 28420
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 27 42 18 8 4 0 0 70 12 590
2018 Has not served in the Canadian military 29 43 16 8 3 1 0 73 11 26960
2017 Has served in the Canadian military 28 41 16 8 5 1 0 70 14 611
2017 Has not served in the Canadian military 30 42 15 8 4 1 0 72 13 28418

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 37 38 13 5 4 1 1 77 10 590
2018 Has not served in the Canadian military 36 39 13 7 3 2 1 76 11 26961
2017 Has served in the Canadian military 43 35 9 7 4 2 1 80 11 610
2017 Has not served in the Canadian military 39 37 11 6 3 3 1 79 10 28386

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 38 35 14 7 5 1 0 74 11 591
2018 Has not served in the Canadian military 37 38 15 6 3 1 0 76 9 26880

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 24 25 17 14 12 8 1 53 28 590
2018 Has not served in the Canadian military 22 28 19 13 11 6 1 54 26 26968
2017 Has served in the Canadian military 21 24 17 15 12 10 2 51 30 611
2017 Has not served in the Canadian military 21 27 17 14 11 8 2 53 28 28384

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 22 32 18 15 11 3 0 55 27 592
2018 Has not served in the Canadian military 24 34 18 13 9 2 0 59 23 26954
2017 Has served in the Canadian military 23 30 18 16 9 4 1 55 26 610
2017 Has not served in the Canadian military 25 35 16 13 9 2 0 61 23 28412

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 23 28 15 14 17 2 1 52 32 591
2018 Has not served in the Canadian military 24 30 15 14 14 1 1 55 29 26950
2017 Has served in the Canadian military 21 26 14 17 18 3 2 49 36 610
2017 Has not served in the Canadian military 23 30 14 15 14 2 1 55 30 28424

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 22 31 23 13 9 3 0 54 22 592
2018 Has not served in the Canadian military 21 34 23 11 7 4 0 58 18 26998
2017 Has served in the Canadian military 21 31 21 14 9 5 0 54 24 610
2017 Has not served in the Canadian military 20 34 22 11 7 5 1 58 19 28434

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 53 30 9 4 2 2 1 85 5 588
2018 Has not served in the Canadian military 49 34 10 3 2 2 0 85 5 26933
2017 Has served in the Canadian military 42 35 13 4 1 3 1 81 5 611
2017 Has not served in the Canadian military 43 35 13 3 2 3 0 81 6 28399

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 47 34 10 6 2 1 0 82 8 586
2018 Has not served in the Canadian military 47 36 10 4 2 1 0 84 6 26924
2017 Has served in the Canadian military 41 37 13 5 2 2 0 79 8 609
2017 Has not served in the Canadian military 43 38 10 4 2 2 0 83 7 28434

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 49 31 12 6 4 0 0 79 9 588
2018 Has not served in the Canadian military 49 35 9 4 3 0 0 84 7 26886
2017 Has served in the Canadian military 41 36 11 6 5 0 0 78 11 610
2017 Has not served in the Canadian military 46 37 9 5 3 0 0 83 8 28437

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 40 30 16 8 7 0 0 69 15 589
2018 Has not served in the Canadian military 41 33 14 6 5 0 0 75 11 26927
2017 Has served in the Canadian military 34 32 17 10 6 1 0 67 16 609
2017 Has not served in the Canadian military 37 34 15 7 5 1 0 72 13 28403

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 39 30 16 8 6 0 0 70 14 587
2018 Has not served in the Canadian military 38 36 14 8 4 0 0 74 12 26807
2017 Has served in the Canadian military 32 36 15 11 6 0 0 68 18 608
2017 Has not served in the Canadian military 35 37 14 9 5 0 0 72 14 28410

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 34 22 21 11 9 3 0 58 20 590
2018 Has not served in the Canadian military 34 27 19 10 7 3 0 62 18 26990
2017 Has served in the Canadian military 29 24 18 14 8 6 1 57 24 610
2017 Has not served in the Canadian military 31 27 19 11 7 5 0 62 19 28405
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Has served in the Canadian military 23 43 34 591
2018 Has not served in the Canadian military 22 43 35 27158
2017 Has served in the Canadian military 23 47 31 609
2017 Has not served in the Canadian military 22 45 33 28453

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Has served in the Canadian military 27 33 18 7 4 11 138
2018 Has not served in the Canadian military 22 45 19 5 4 5 6015
2017 Has served in the Canadian military 32 29 21 7 5 7 138
2017 Has not served in the Canadian military 24 41 16 5 8 6 6253
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Has served in the Canadian military 14 86 594
2018 Has not served in the Canadian military 12 88 27114

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 35 82
2018 Has not served in the Canadian military 51 3313

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 67 82
2018 Has not served in the Canadian military 61 3313

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 82
2018 Has not served in the Canadian military 6 3313

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 0 82
2018 Has not served in the Canadian military 0 3313

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 82
2018 Has not served in the Canadian military 4 3313

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 82
2018 Has not served in the Canadian military 11 3313

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 82
2018 Has not served in the Canadian military 3 3313

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 42 82
2018 Has not served in the Canadian military 36 3307

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 49 82
2018 Has not served in the Canadian military 37 3307

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 37 82
2018 Has not served in the Canadian military 41 3307

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 42 82
2018 Has not served in the Canadian military 41 3307

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 37 82
2018 Has not served in the Canadian military 27 3307

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 48 82
2018 Has not served in the Canadian military 54 3307

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 32 82
2018 Has not served in the Canadian military 34 3307

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 15 82
2018 Has not served in the Canadian military 10 3307

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 53 82
2018 Has not served in the Canadian military 48 3307

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 18 82
2018 Has not served in the Canadian military 22 3307

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 22 82
2018 Has not served in the Canadian military 14 3307

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 42 82
2018 Has not served in the Canadian military 47 3307

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 27 82
2018 Has not served in the Canadian military 25 3307

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 31 82
2018 Has not served in the Canadian military 23 3307

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 82
2018 Has not served in the Canadian military 9 3307

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 15 82
2018 Has not served in the Canadian military 6 3307

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 82
2018 Has not served in the Canadian military 9 3307

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 28 82
2018 Has not served in the Canadian military 28 3307

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 70
2018 Has not served in the Canadian military 11 3090

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 70
2018 Has not served in the Canadian military 19 3090

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 70
2018 Has not served in the Canadian military 9 3090

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 70
2018 Has not served in the Canadian military 10 3090

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 70
2018 Has not served in the Canadian military 10 3090

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 70
2018 Has not served in the Canadian military 13 3090

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 20 70
2018 Has not served in the Canadian military 26 3090

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 70
2018 Has not served in the Canadian military 8 3090

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 42 70
2018 Has not served in the Canadian military 45 3090

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 70
2018 Has not served in the Canadian military 2 3090

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 44 70
2018 Has not served in the Canadian military 56 3090

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 21 70
2018 Has not served in the Canadian military 12 3090

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 21 18 19 8 6 24 4 55 19 592
2018 Has not served in the Canadian military 21 20 21 6 5 21 5 56 15 27016
2017 Has served in the Canadian military 20 21 21 6 6 22 4 56 16 609
2017 Has not served in the Canadian military 21 20 19 5 6 23 7 58 16 28454

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 38 29 19 6 4 4 1 70 10 592
2018 Has not served in the Canadian military 36 32 16 5 4 6 1 73 10 27017
2017 Has served in the Canadian military 35 32 15 6 4 7 1 73 11 610
2017 Has not served in the Canadian military 35 33 15 5 4 7 1 74 10 28424
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Has served in the Canadian military 10 90 588
2018 Has not served in the Canadian military 7 93 27079

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 23 57
2018 Has not served in the Canadian military 32 1959

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 75 57
2018 Has not served in the Canadian military 77 1959

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 0 57
2018 Has not served in the Canadian military 0 1959

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 57
2018 Has not served in the Canadian military 6 1959

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 57
2018 Has not served in the Canadian military 9 1959

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 24 57
2018 Has not served in the Canadian military 29 1956

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 16 57
2018 Has not served in the Canadian military 22 1956

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 18 57
2018 Has not served in the Canadian military 19 1956

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 25 57
2018 Has not served in the Canadian military 28 1956

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 30 57
2018 Has not served in the Canadian military 25 1956

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 0 57
2018 Has not served in the Canadian military 2 1956

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 11 57
2018 Has not served in the Canadian military 11 1956

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 15 57
2018 Has not served in the Canadian military 18 1956

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 0 57
2018 Has not served in the Canadian military 0 1956

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 21 57
2018 Has not served in the Canadian military 17 1956

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 24 57
2018 Has not served in the Canadian military 26 1960

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 57
2018 Has not served in the Canadian military 13 1960

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 16 57
2018 Has not served in the Canadian military 19 1960

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 53 57
2018 Has not served in the Canadian military 50 1960

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 53
2018 Has not served in the Canadian military 13 1834

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 0 53
2018 Has not served in the Canadian military 6 1834

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 19 53
2018 Has not served in the Canadian military 22 1834

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 13 53
2018 Has not served in the Canadian military 8 1834

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 32 53
2018 Has not served in the Canadian military 42 1834

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 53
2018 Has not served in the Canadian military 1 1834

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 53 53
2018 Has not served in the Canadian military 63 1834

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 25 53
2018 Has not served in the Canadian military 13 1834

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 24 17 21 3 5 27 3 59 11 590
2018 Has not served in the Canadian military 23 20 22 3 3 24 5 60 9 27038
2017 Has served in the Canadian military 23 19 21 3 4 27 4 60 10 610
2017 Has not served in the Canadian military 22 20 19 3 3 27 6 62 9 28441

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 40 30 17 4 4 5 0 74 8 590
2018 Has not served in the Canadian military 37 32 16 4 3 7 1 75 7 27052
2017 Has served in the Canadian military 36 32 15 4 4 8 1 74 9 610
2017 Has not served in the Canadian military 37 32 15 3 3 9 1 77 7 28380
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 25 28 23 12 12 1 0 53 24 591
2018 Has not served in the Canadian military 27 29 21 10 10 0 1 57 21 27047
2017 Has served in the Canadian military 25 26 18 15 13 1 2 52 29 611
2017 Has not served in the Canadian military 27 28 19 12 12 1 2 56 24 28414

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 21 25 29 16 8 0 0 47 24 590
2018 Has not served in the Canadian military 19 28 28 15 9 0 1 47 24 27020
2017 Has served in the Canadian military 19 27 29 12 11 1 1 47 24 610
2017 Has not served in the Canadian military 20 29 27 14 8 0 1 50 23 28403

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 27 25 25 15 7 0 1 53 22 584
2018 Has not served in the Canadian military 27 28 23 12 7 1 3 57 20 26923
2017 Has served in the Canadian military 27 29 19 12 9 1 2 58 22 610
2017 Has not served in the Canadian military 27 29 21 12 7 1 4 58 20 28368

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 25 26 23 14 9 0 2 52 24 591
2018 Has not served in the Canadian military 28 24 21 13 9 2 3 55 23 26923
2017 Has served in the Canadian military 26 25 20 13 11 2 2 54 25 611
2017 Has not served in the Canadian military 28 24 20 13 9 2 4 55 24 28402

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 57 20 9 3 2 0 9 84 6 588
2018 Has not served in the Canadian military 59 17 8 3 2 1 10 85 5 26938
2017 Has served in the Canadian military 55 18 9 3 2 1 12 84 6 611
2017 Has not served in the Canadian military 54 17 8 3 2 1 15 86 5 28351

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 39 25 21 9 5 0 1 65 14 589
2018 Has not served in the Canadian military 36 28 20 9 6 0 1 65 15 26998
2017 Has served in the Canadian military 36 32 19 8 3 0 1 69 12 606
2017 Has not served in the Canadian military 33 31 21 9 6 0 1 64 15 28312

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 26 34 22 11 6 0 1 61 17 591
2018 Has not served in the Canadian military 27 34 22 9 5 1 1 63 14 26945
2017 Has served in the Canadian military 27 31 20 11 7 1 2 60 19 607
2017 Has not served in the Canadian military 29 33 21 10 5 1 2 63 15 28281

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 22 30 27 12 8 0 1 53 20 589
2018 Has not served in the Canadian military 22 31 24 13 7 1 1 55 20 26932
2017 Has served in the Canadian military 22 29 22 15 9 1 2 52 25 608
2017 Has not served in the Canadian military 23 31 23 14 7 1 2 55 21 28304

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 32 32 19 10 5 0 2 65 15 592
2018 Has not served in the Canadian military 31 32 20 10 5 0 1 64 15 26925
2017 Has served in the Canadian military 33 29 18 13 5 1 2 63 19 607
2017 Has not served in the Canadian military 32 31 19 10 5 1 2 65 15 28299

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 25 30 23 13 7 0 0 56 21 590
2018 Has not served in the Canadian military 25 30 24 13 7 0 1 55 21 26876
2017 Has served in the Canadian military 25 29 24 11 8 1 1 56 20 607
2017 Has not served in the Canadian military 25 31 22 12 7 1 2 57 20 28249

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 54 22 11 5 5 0 2 78 10 588
2018 Has not served in the Canadian military 53 23 12 5 4 0 3 79 9 26828
2017 Has served in the Canadian military 56 23 11 5 4 0 1 80 9 609
2017 Has not served in the Canadian military 53 24 12 5 3 0 3 79 9 28426

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 70 13 8 2 3 0 5 87 5 591
2018 Has not served in the Canadian military 68 15 7 2 2 1 6 88 5 26884

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 69 12 9 4 3 0 3 83 8 590
2018 Has not served in the Canadian military 68 13 6 4 4 1 4 86 8 26897
2017 Has served in the Canadian military 72 12 7 3 2 1 2 87 6 610
2017 Has not served in the Canadian military 70 13 6 4 3 1 4 87 7 28413

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 57 28 9 3 3 0 1 86 5 587
2018 Has not served in the Canadian military 56 27 10 3 2 0 2 84 6 27008
2017 Has served in the Canadian military 62 23 9 3 1 0 1 86 4 610
2017 Has not served in the Canadian military 58 26 8 3 2 0 3 86 5 28392

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 53 23 12 5 6 0 1 77 11 587
2018 Has not served in the Canadian military 56 22 10 6 5 0 2 79 11 26906
2017 Has served in the Canadian military 61 18 8 6 4 1 2 81 10 610
2017 Has not served in the Canadian military 59 20 9 5 4 1 3 82 9 28396

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 50 11 4 1 1 0 32 90 3 584
2018 Has not served in the Canadian military 52 11 5 2 1 0 29 89 4 26775
2017 Has served in the Canadian military 51 9 4 2 1 1 32 90 4 610
2017 Has not served in the Canadian military 53 11 4 2 1 1 29 91 3 28377

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 58 21 11 3 2 0 5 83 6 585
2018 Has not served in the Canadian military 57 21 10 3 2 0 6 84 6 26875
2017 Has served in the Canadian military 58 19 10 3 2 1 7 83 6 604
2017 Has not served in the Canadian military 59 20 9 3 2 1 8 85 5 28243

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 60 15 9 5 8 0 3 77 14 588
2018 Has not served in the Canadian military 57 16 9 6 8 1 4 76 15 26995
2017 Has served in the Canadian military 55 17 10 7 8 0 4 75 15 611
2017 Has not served in the Canadian military 53 18 9 7 9 1 4 74 16 28433

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 47 26 16 6 3 0 2 74 10 588
2018 Has not served in the Canadian military 45 30 15 5 3 0 2 76 8 26949
2017 Has served in the Canadian military 45 32 12 5 3 0 2 79 8 611
2017 Has not served in the Canadian military 45 31 14 5 2 0 3 78 8 28383

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 16 31 35 14 4 0 0 47 18 592
2018 Has not served in the Canadian military 15 33 36 12 5 0 0 47 17 27109
2017 Has served in the Canadian military 11 30 40 11 7 1 0 42 18 610
2017 Has not served in the Canadian military 13 31 38 13 5 0 0 44 18 28460

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 18 36 23 12 0 0 36 28 589
2018 Has not served in the Canadian military 10 19 40 22 9 0 0 31 28 26753
2017 Has served in the Canadian military 8 17 39 24 11 1 0 35 25 609
2017 Has not served in the Canadian military 8 19 41 22 9 0 0 31 28 28333

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 35 39 16 6 4 2 0 74 10 586
2018 Has not served in the Canadian military 33 42 14 6 3 2 0 77 9 27018
2017 Has served in the Canadian military 24 42 18 8 4 4 1 70 12 609
2017 Has not served in the Canadian military 27 43 15 7 4 3 0 73 12 28388

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 27 34 17 13 8 2 0 62 21 588
2018 Has not served in the Canadian military 26 38 17 11 7 2 0 65 18 27041
2017 Has served in the Canadian military 15 39 17 18 8 2 0 56 27 610
2017 Has not served in the Canadian military 19 40 18 13 8 2 0 61 21 28419
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 37 29 19 7 4 3 1 38 62 594
2018 Has not served in the Canadian military 38 31 16 6 5 3 1 39 61 27146
2017 Has served in the Canadian military 37 25 18 8 6 5 1 39 61 611
2017 Has not served in the Canadian military 38 28 16 7 6 4 1 40 60 28459

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 19 352
2018 Has not served in the Canadian military 18 15792
2017 Has served in the Canadian military 22 347
2017 Has not served in the Canadian military 19 16035

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 32 352
2018 Has not served in the Canadian military 32 15792
2017 Has served in the Canadian military 36 347
2017 Has not served in the Canadian military 35 16035

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 23 352
2018 Has not served in the Canadian military 25 15792
2017 Has served in the Canadian military 13 347
2017 Has not served in the Canadian military 16 16035

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 31 352
2018 Has not served in the Canadian military 32 15792
2017 Has served in the Canadian military 40 347
2017 Has not served in the Canadian military 37 16035

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 6 352
2018 Has not served in the Canadian military 6 15792
2017 Has served in the Canadian military 5 347
2017 Has not served in the Canadian military 4 16035

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 27 352
2018 Has not served in the Canadian military 32 15792

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 37 352
2018 Has not served in the Canadian military 33 15792
2017 Has served in the Canadian military 42 347
2017 Has not served in the Canadian military 44 16035

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Has served in the Canadian military 5 51 17 9 5 13 338
2018 Has not served in the Canadian military 7 54 17 9 4 9 14915
2017 Has served in the Canadian military 7 56 18 7 3 9 343
2017 Has not served in the Canadian military 7 62 15 7 3 6 15810

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Has served in the Canadian military 51 49 346
2018 Has not served in the Canadian military 54 46 15625

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 11 23 23 18 16 2 7 37 38 351
2018 Has not served in the Canadian military 12 25 21 16 15 2 9 42 35 15715
2017 Has served in the Canadian military 13 18 18 16 22 2 10 36 44 348
2017 Has not served in the Canadian military 11 22 18 16 20 2 11 38 42 16207

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 7 20 18 20 26 3 7 30 50 351
2018 Has not served in the Canadian military 7 20 19 20 24 2 8 31 48 15711
2017 Has served in the Canadian military 7 15 17 14 36 3 8 24 56 348
2017 Has not served in the Canadian military 5 16 15 20 32 2 9 24 59 16198

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 49 15 12 8 7 1 7 71 16 595
2018 Has not served in the Canadian military 55 16 10 5 5 2 8 78 11 27030
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