2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 90. What is your sexual orientation?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 48 9 13 5 0 0 73 18 20750
2018 Gay or lesbian 23 45 9 16 7 0 0 68 23 557
2018 Bisexual 27 44 8 15 7 0 0 71 22 390
2018 Other 23 41 11 18 7 0 0 64 25 153
2018 Prefer not to answer 22 45 10 15 7 0 0 67 23 5447

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 40 12 6 3 0 0 78 10 20672
2018 Gay or lesbian 39 36 13 8 4 0 0 75 12 557
2018 Bisexual 37 34 15 9 5 0 0 72 13 391
2018 Other 33 33 20 9 5 0 0 66 14 153
2018 Prefer not to answer 35 40 13 7 4 0 0 76 11 5435

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 40 9 6 3 0 0 83 8 20546
2018 Gay or lesbian 42 39 11 6 2 0 0 81 9 546
2018 Bisexual 45 34 9 9 3 0 0 79 12 387
2018 Other 45 31 14 6 4 0 0 76 10 152
2018 Prefer not to answer 40 40 10 6 4 0 0 80 10 5409

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 48 34 9 6 3 0 0 82 9 20691
2018 Gay or lesbian 44 34 10 6 4 0 1 79 10 555
2018 Bisexual 46 33 11 6 4 0 0 79 10 390
2018 Other 42 27 16 9 4 1 1 70 14 152
2018 Prefer not to answer 39 36 11 8 5 0 0 76 13 5430

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 43 12 7 4 0 0 78 10 20636
2018 Gay or lesbian 33 42 13 8 4 0 0 75 12 553
2018 Bisexual 35 38 14 8 5 0 0 73 13 386
2018 Other 28 39 15 7 11 0 0 67 18 151
2018 Prefer not to answer 30 42 14 8 6 0 0 72 14 5417

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 36 18 12 8 0 0 62 20 20685
2018 Gay or lesbian 23 41 15 12 9 0 0 64 21 554
2018 Bisexual 27 33 13 13 13 0 0 60 27 391
2018 Other 24 31 19 13 13 0 1 56 26 150
2018 Prefer not to answer 20 35 19 13 12 0 0 55 25 5434

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 34 43 12 8 3 0 0 78 11 20716
2018 Gay or lesbian 31 42 13 11 3 0 0 74 14 555
2018 Bisexual 34 38 13 9 5 0 0 73 14 391
2018 Other 34 37 16 8 3 0 1 72 12 152
2018 Prefer not to answer 30 42 13 9 5 0 0 72 14 5439

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 48 39 7 3 1 0 0 88 5 20727
2018 Gay or lesbian 46 40 8 4 2 0 0 86 6 556
2018 Bisexual 50 35 7 6 2 1 0 85 8 391
2018 Other 48 31 11 5 4 0 0 80 9 152
2018 Prefer not to answer 45 39 9 4 2 0 0 84 7 5434

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 39 15 11 6 0 0 69 17 20681
2018 Gay or lesbian 29 39 14 11 7 0 0 68 18 556
2018 Bisexual 33 37 12 11 7 0 0 70 18 387
2018 Other 27 35 18 10 8 0 1 63 18 152
2018 Prefer not to answer 23 37 17 12 10 0 0 60 22 5426

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 51 35 10 3 1 0 0 86 4 20564
2018 Gay or lesbian 50 34 11 4 1 0 0 84 6 548
2018 Bisexual 47 34 10 5 3 0 0 81 8 388
2018 Other 46 34 12 4 3 0 0 80 7 149
2018 Prefer not to answer 49 34 11 4 2 0 0 84 6 5412

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 38 15 12 7 0 0 65 20 20643
2018 Gay or lesbian 26 36 14 14 9 0 1 62 23 554
2018 Bisexual 28 32 17 14 10 1 0 60 23 391
2018 Other 27 30 18 13 11 0 1 58 25 151
2018 Prefer not to answer 23 36 17 13 11 0 0 59 24 5420

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 35 17 11 7 0 0 65 17 20584
2018 Gay or lesbian 31 30 17 12 9 0 1 62 21 553
2018 Bisexual 32 28 16 13 10 0 0 61 23 391
2018 Other 29 29 21 9 12 0 1 58 21 151
2018 Prefer not to answer 25 34 19 11 10 0 0 60 21 5406

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 39 14 9 5 0 0 72 13 20633
2018 Gay or lesbian 31 37 16 11 5 0 0 68 15 554
2018 Bisexual 33 35 13 10 7 0 0 69 18 390
2018 Other 31 29 19 9 11 1 1 61 20 152
2018 Prefer not to answer 27 37 17 11 7 0 0 65 18 5412

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 40 10 5 3 0 0 81 8 20710
2018 Gay or lesbian 37 43 12 6 3 0 0 80 9 555
2018 Bisexual 42 37 11 6 3 0 0 79 9 390
2018 Other 37 41 10 6 6 0 0 78 12 152
2018 Prefer not to answer 36 40 14 6 3 0 0 77 9 5431

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 32 15 5 2 0 1 77 8 20761
2018 Gay or lesbian 42 32 15 6 4 0 1 75 10 556
2018 Bisexual 45 31 14 4 4 1 2 78 8 389
2018 Other 51 26 10 9 3 0 1 78 13 153
2018 Prefer not to answer 40 33 16 6 4 0 1 74 10 5460

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 9 24 36 20 9 1 1 29 34 20673
2018 Gay or lesbian 9 24 39 19 7 0 1 26 34 555
2018 Bisexual 9 20 38 21 9 1 2 32 29 389
2018 Other 11 19 37 20 9 2 3 30 31 153
2018 Prefer not to answer 12 25 36 16 7 1 2 24 39 5425

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 9 17 29 26 15 2 2 43 27 20607
2018 Gay or lesbian 9 21 31 23 14 1 1 38 31 553
2018 Bisexual 8 20 27 25 17 2 1 43 29 385
2018 Other 20 18 25 16 15 3 3 33 40 151
2018 Prefer not to answer 13 20 29 21 12 3 3 35 34 5412

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 12 21 31 22 11 1 2 34 33 20600
2018 Gay or lesbian 15 25 28 19 11 1 1 31 41 554
2018 Bisexual 12 17 30 23 14 2 3 39 30 389
2018 Other 20 25 22 16 13 1 3 30 46 152
2018 Prefer not to answer 14 21 31 19 9 2 3 30 37 5394

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 6 13 30 30 17 1 2 48 20 20566
2018 Gay or lesbian 9 15 25 32 16 1 2 49 25 551
2018 Bisexual 7 12 27 30 21 1 2 53 20 389
2018 Other 10 14 28 24 20 1 3 46 25 152
2018 Prefer not to answer 9 15 31 27 13 2 3 42 25 5406

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 11 20 29 23 14 1 2 38 32 20629
2018 Gay or lesbian 14 18 30 21 13 1 2 35 34 554
2018 Bisexual 13 19 24 24 15 1 3 41 33 388
2018 Other 18 16 26 18 17 2 3 38 35 152
2018 Prefer not to answer 15 22 29 19 11 1 3 32 38 5410

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 10 17 26 25 16 3 3 44 28 20581
2018 Gay or lesbian 11 18 25 25 16 2 2 43 31 552
2018 Bisexual 12 16 27 20 20 3 2 42 29 388
2018 Other 17 17 21 22 17 3 3 42 36 152
2018 Prefer not to answer 13 18 27 22 13 4 4 38 33 5398

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 12 21 34 18 10 2 2 30 35 20661
2018 Gay or lesbian 16 24 32 17 8 1 1 26 42 556
2018 Bisexual 15 20 30 19 13 1 2 33 36 388
2018 Other 20 21 30 12 13 1 2 26 42 152
2018 Prefer not to answer 15 22 31 17 9 3 3 28 40 5425
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 36 19 8 5 5 2 65 15 20680
2018 Gay or lesbian 26 33 19 8 7 3 3 63 17 556
2018 Bisexual 31 29 14 10 6 6 5 67 17 389
2018 Other 24 28 21 8 6 8 5 60 16 153
2018 Prefer not to answer 20 33 23 10 7 5 2 57 18 5422

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 46 32 8 8 5 1 0 79 13 20636
2018 Gay or lesbian 45 31 7 9 6 1 0 77 16 554
2018 Bisexual 49 28 6 8 8 1 0 78 16 387
2018 Other 37 37 10 8 5 3 0 76 14 153
2018 Prefer not to answer 38 31 12 10 8 2 0 70 18 5421

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 25 20 14 10 15 2 49 28 20639
2018 Gay or lesbian 16 23 22 15 13 11 1 43 32 554
2018 Bisexual 18 22 17 14 13 15 1 48 32 387
2018 Other 16 21 20 14 9 18 3 46 29 153
2018 Prefer not to answer 14 21 23 14 12 15 2 42 31 5420

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 36 6 6 2 0 0 86 8 20663
2018 Gay or lesbian 47 37 6 8 3 0 0 84 10 555
2018 Bisexual 48 36 7 5 3 1 0 84 8 388
2018 Other 45 37 13 3 1 1 0 83 4 153
2018 Prefer not to answer 41 37 10 7 4 0 0 79 11 5403

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 40 14 4 2 2 1 79 6 20680
2018 Gay or lesbian 36 41 12 6 3 2 0 79 9 556
2018 Bisexual 38 39 12 4 4 2 1 80 8 386
2018 Other 28 43 17 5 3 3 1 74 8 152
2018 Prefer not to answer 31 39 18 6 4 3 1 72 10 5428
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 42 35 11 7 4 1 0 78 11 20624
2018 Gay or lesbian 39 39 10 6 5 1 0 79 11 554
2018 Bisexual 43 31 11 7 7 1 1 74 14 390
2018 Other 40 32 14 10 4 0 0 72 14 150
2018 Prefer not to answer 38 35 14 7 5 1 0 73 13 5413

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 51 30 9 5 3 2 0 83 8 20596
2018 Gay or lesbian 49 27 13 6 3 1 1 78 9 556
2018 Bisexual 52 23 9 8 5 3 0 78 13 389
2018 Other 45 32 10 7 5 1 0 78 12 148
2018 Prefer not to answer 44 30 13 6 5 2 1 76 11 5402

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 32 9 6 3 1 0 82 9 20547
2018 Gay or lesbian 47 33 8 7 4 0 0 81 11 553
2018 Bisexual 50 26 9 8 6 1 1 77 14 388
2018 Other 47 29 12 5 5 0 1 77 11 149
2018 Prefer not to answer 43 33 12 7 5 1 0 76 12 5393

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 56 26 9 4 3 1 0 84 7 20577
2018 Gay or lesbian 55 26 10 5 4 1 0 82 9 555
2018 Bisexual 59 20 9 4 5 2 0 81 9 389
2018 Other 56 17 15 7 5 1 1 73 12 148
2018 Prefer not to answer 49 28 12 5 5 2 0 78 10 5391

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 52 29 9 5 4 0 0 82 9 20607
2018 Gay or lesbian 49 28 11 8 4 0 0 77 12 555
2018 Bisexual 54 24 9 6 6 1 0 78 12 389
2018 Other 49 24 12 10 5 0 0 73 15 148
2018 Prefer not to answer 46 29 12 7 5 0 0 76 12 5421
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 38 11 8 4 1 3 76 13 3116
2018 Gay or lesbian 35 40 12 3 8 0 1 76 12 92
2018 Bisexual 33 22 15 15 7 4 4 59 24 27
2018 Other 50 0 17 8 16 0 8 55 27 12
2018 Prefer not to answer 32 34 13 10 7 2 3 69 18 672

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 34 32 15 7 5 6 0 71 13 20729
2018 Gay or lesbian 28 33 16 9 8 6 0 65 18 555
2018 Bisexual 37 27 14 6 7 8 0 70 14 392
2018 Other 20 24 23 11 9 12 1 51 22 150
2018 Prefer not to answer 26 29 19 9 8 7 0 60 19 5444

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 33 16 11 7 2 0 65 18 20663
2018 Gay or lesbian 25 32 18 11 11 2 0 59 23 555
2018 Bisexual 32 31 15 11 8 3 0 65 20 392
2018 Other 21 24 23 13 15 5 1 47 29 152
2018 Prefer not to answer 24 29 20 13 10 3 0 55 24 5423

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 32 20 14 8 5 0 56 23 20664
2018 Gay or lesbian 17 30 19 16 12 6 0 51 29 555
2018 Bisexual 24 26 19 16 10 6 0 52 28 389
2018 Other 18 22 19 16 15 9 1 45 34 150
2018 Prefer not to answer 18 26 22 15 11 6 0 48 29 5424

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 34 18 15 9 3 0 57 24 20693
2018 Gay or lesbian 18 34 17 16 12 3 0 54 29 554
2018 Bisexual 22 31 16 16 12 3 0 54 29 392
2018 Other 20 23 19 20 15 4 0 44 36 151
2018 Prefer not to answer 18 29 20 16 12 4 0 50 29 5437
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 44 16 7 3 1 0 74 10 20645
2018 Gay or lesbian 30 39 16 10 4 1 0 70 14 551
2018 Bisexual 34 42 10 9 3 1 0 77 13 387
2018 Other 24 34 22 10 7 4 0 60 17 152
2018 Prefer not to answer 25 40 19 9 5 1 0 67 14 5426

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 39 12 7 3 2 1 78 10 20646
2018 Gay or lesbian 37 38 11 8 5 1 0 77 13 552
2018 Bisexual 39 32 14 7 5 2 1 73 12 389
2018 Other 29 31 15 15 6 3 2 62 22 151
2018 Prefer not to answer 30 38 16 7 5 2 1 71 13 5427

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 39 14 5 3 1 0 78 8 20596
2018 Gay or lesbian 35 37 16 6 5 1 0 73 11 550
2018 Bisexual 41 33 16 4 5 1 0 74 10 389
2018 Other 31 33 23 8 4 1 0 65 12 151
2018 Prefer not to answer 31 37 18 7 5 1 0 69 13 5395

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 23 28 19 13 10 6 1 55 25 20655
2018 Gay or lesbian 24 26 18 15 12 5 1 53 28 550
2018 Bisexual 26 22 16 14 13 7 1 53 30 388
2018 Other 19 21 18 11 17 10 3 46 33 150
2018 Prefer not to answer 18 26 20 14 15 6 1 47 31 5428

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 35 18 13 8 2 0 61 22 20649
2018 Gay or lesbian 21 37 16 15 9 1 0 59 25 547
2018 Bisexual 29 30 14 15 10 3 0 60 26 390
2018 Other 23 27 20 15 14 1 1 50 30 151
2018 Prefer not to answer 20 30 19 15 13 2 0 51 29 5423

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 31 15 14 12 1 1 57 27 20645
2018 Gay or lesbian 24 33 15 14 12 1 2 58 26 549
2018 Bisexual 31 27 12 13 15 1 0 60 28 389
2018 Other 23 26 13 16 17 4 1 52 35 150
2018 Prefer not to answer 19 28 17 15 18 2 1 48 34 5420

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 35 23 10 6 4 0 59 17 20684
2018 Gay or lesbian 22 31 23 13 8 2 0 54 22 551
2018 Bisexual 25 32 18 10 9 4 1 60 21 389
2018 Other 19 28 21 13 15 5 1 49 29 151
2018 Prefer not to answer 17 32 24 12 10 4 1 52 23 5428

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 52 34 9 2 2 1 0 87 4 20629
2018 Gay or lesbian 49 35 8 3 3 2 0 85 7 552
2018 Bisexual 52 31 9 4 3 1 0 84 7 388
2018 Other 38 33 17 5 4 2 1 73 10 152
2018 Prefer not to answer 41 36 13 4 3 3 0 79 7 5419

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 36 9 3 2 1 0 86 5 20622
2018 Gay or lesbian 44 38 9 5 3 1 0 84 8 554
2018 Bisexual 48 33 10 5 3 1 0 82 8 387
2018 Other 35 31 17 10 3 2 1 69 14 151
2018 Prefer not to answer 39 37 13 5 4 2 0 77 9 5416

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 51 35 8 4 2 0 0 86 6 20598
2018 Gay or lesbian 49 36 7 4 3 0 0 86 7 555
2018 Bisexual 55 28 9 4 4 0 0 83 8 384
2018 Other 42 33 12 6 6 1 0 76 12 150
2018 Prefer not to answer 41 36 12 6 5 0 0 77 11 5405

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 33 13 6 4 0 0 77 10 20626
2018 Gay or lesbian 40 32 16 7 5 0 0 72 13 549
2018 Bisexual 48 26 15 6 4 1 0 75 10 389
2018 Other 36 27 21 6 9 1 0 64 15 151
2018 Prefer not to answer 33 33 18 8 7 1 0 67 16 5420

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 40 36 13 7 4 0 0 76 11 20533
2018 Gay or lesbian 36 36 15 8 6 0 0 71 14 551
2018 Bisexual 44 31 12 8 4 1 0 75 13 382
2018 Other 31 28 23 8 11 0 0 59 19 151
2018 Prefer not to answer 31 35 18 9 6 0 0 66 16 5399

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 27 18 10 7 3 0 64 17 20678
2018 Gay or lesbian 32 25 18 13 8 4 1 59 22 556
2018 Bisexual 32 24 18 11 11 4 0 58 23 388
2018 Other 29 18 22 11 13 7 0 51 25 150
2018 Prefer not to answer 28 26 21 11 9 4 0 57 21 5426
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Heterosexual 22 44 33 20795
2018 Gay or lesbian 26 39 35 558
2018 Bisexual 28 36 36 391
2018 Other 24 46 30 151
2018 Prefer not to answer 21 39 40 5467

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Heterosexual 22 46 19 5 4 4 4643
2018 Gay or lesbian 18 43 20 8 4 7 146
2018 Bisexual 5 40 25 8 13 7 108
2018 Other 19 33 24 9 6 8 36
2018 Prefer not to answer 23 41 19 5 4 8 1148
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 11 89 20762
2018 Gay or lesbian 14 86 557
2018 Bisexual 19 81 391
2018 Other 18 82 153
2018 Prefer not to answer 15 85 5454

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 50 2347
2018 Gay or lesbian 62 76
2018 Bisexual 54 76
2018 Other 53 28
2018 Prefer not to answer 49 807

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 60 2347
2018 Gay or lesbian 64 76
2018 Bisexual 61 76
2018 Other 61 28
2018 Prefer not to answer 65 807

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 2347
2018 Bisexual 7 76
2018 Prefer not to answer 6 807

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Gay or lesbian 0 76
2018 Bisexual 0 76
2018 Other 0 28

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 2347
2018 Gay or lesbian 7 76
2018 Prefer not to answer 5 807

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 2347
2018 Prefer not to answer 12 807

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 2347
2018 Prefer not to answer 4 807

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 35 2345
2018 Gay or lesbian 41 76
2018 Bisexual 26 75
2018 Other 44 28
2018 Prefer not to answer 38 805

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 37 2345
2018 Gay or lesbian 38 76
2018 Bisexual 40 75
2018 Other 39 28
2018 Prefer not to answer 40 805

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 39 2345
2018 Gay or lesbian 41 76
2018 Bisexual 42 75
2018 Other 40 28
2018 Prefer not to answer 44 805

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 41 2345
2018 Gay or lesbian 47 76
2018 Bisexual 48 75
2018 Other 40 28
2018 Prefer not to answer 41 805

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 27 2345
2018 Gay or lesbian 28 76
2018 Bisexual 32 75
2018 Other 25 28
2018 Prefer not to answer 29 805

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 55 2345
2018 Gay or lesbian 64 76
2018 Bisexual 64 75
2018 Other 49 28
2018 Prefer not to answer 51 805

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 34 2345
2018 Gay or lesbian 41 76
2018 Bisexual 32 75
2018 Other 32 28
2018 Prefer not to answer 35 805

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 2345
2018 Prefer not to answer 1 805

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 2345
2018 Gay or lesbian 16 76
2018 Prefer not to answer 8 805

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 2345
2018 Gay or lesbian 13 76
2018 Prefer not to answer 10 805

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 47 2345
2018 Gay or lesbian 56 76
2018 Bisexual 35 75
2018 Other 62 28
2018 Prefer not to answer 51 805

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 21 2345
2018 Gay or lesbian 19 76
2018 Bisexual 15 75
2018 Other 28 28
2018 Prefer not to answer 24 805

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 2345
2018 Gay or lesbian 9 76
2018 Bisexual 18 75
2018 Other 32 28
2018 Prefer not to answer 16 805

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 47 2345
2018 Gay or lesbian 60 75
2018 Bisexual 53 76
2018 Other 35 28
2018 Prefer not to answer 45 804

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 26 2345
2018 Bisexual 30 76
2018 Prefer not to answer 24 804

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 2345
2018 Prefer not to answer 3 804

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 22 2345
2018 Gay or lesbian 20 75
2018 Bisexual 20 76
2018 Other 25 28
2018 Prefer not to answer 25 804

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 2345
2018 Bisexual 9 76
2018 Prefer not to answer 9 804

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 2345
2018 Gay or lesbian 7 75
2018 Prefer not to answer 7 804

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 2345
2018 Gay or lesbian 16 75
2018 Bisexual 13 76
2018 Other 22 28
2018 Prefer not to answer 14 804

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 2345
2018 Gay or lesbian 7 75
2018 Bisexual 12 76
2018 Other 18 28
2018 Prefer not to answer 11 804

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 28 2345
2018 Gay or lesbian 26 75
2018 Bisexual 27 76
2018 Other 32 28
2018 Prefer not to answer 28 804

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 2186
2018 Bisexual 16 74
2018 Prefer not to answer 10 748

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 21 2186
2018 Gay or lesbian 12 70
2018 Bisexual 21 74
2018 Other 32 25
2018 Prefer not to answer 14 748

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 2186
2018 Bisexual 8 74
2018 Prefer not to answer 10 748

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 2186
2018 Bisexual 11 74
2018 Prefer not to answer 5 748

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 2186
2018 Bisexual 7 74
2018 Prefer not to answer 7 748

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 2186
2018 Gay or lesbian 11 70
2018 Bisexual 11 74
2018 Other 20 25
2018 Prefer not to answer 9 748

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 2186
2018 Bisexual 11 74
2018 Prefer not to answer 9 748

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 2186
2018 Bisexual 20 74
2018 Prefer not to answer 11 748

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 2186
2018 Bisexual 14 74
2018 Prefer not to answer 14 748

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 25 2186
2018 Gay or lesbian 26 70
2018 Bisexual 35 74
2018 Other 44 25
2018 Prefer not to answer 28 748

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 2186
2018 Bisexual 11 74
2018 Prefer not to answer 10 748

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 44 2186
2018 Gay or lesbian 46 70
2018 Bisexual 55 74
2018 Other 48 25
2018 Prefer not to answer 48 748

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 2186
2018 Prefer not to answer 2 748

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 54 2186
2018 Gay or lesbian 57 70
2018 Bisexual 48 74
2018 Other 61 25
2018 Prefer not to answer 60 748

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 2186
2018 Bisexual 0 74
2018 Prefer not to answer 3 748

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 2186
2018 Gay or lesbian 11 70
2018 Bisexual 10 74
2018 Other 20 25
2018 Prefer not to answer 14 748

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 20 20 6 5 22 5 58 14 20683
2018 Gay or lesbian 23 21 19 5 8 19 5 58 17 553
2018 Bisexual 23 16 19 8 8 22 5 53 21 390
2018 Other 15 10 26 8 8 25 7 37 25 153
2018 Prefer not to answer 18 18 24 6 7 21 5 49 18 5452

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 33 15 5 3 6 1 75 9 20701
2018 Gay or lesbian 38 30 14 7 6 4 0 71 14 550
2018 Bisexual 39 25 14 10 4 7 0 69 15 389
2018 Other 29 24 23 9 7 6 2 57 17 153
2018 Prefer not to answer 29 30 21 6 5 8 1 65 13 5437
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 7 93 20751
2018 Gay or lesbian 9 91 554
2018 Bisexual 10 90 390
2018 Other 19 81 154
2018 Prefer not to answer 9 91 5444

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 31 1379
2018 Gay or lesbian 53 49
2018 Bisexual 38 38
2018 Other 47 29
2018 Prefer not to answer 31 496

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 78 1379
2018 Gay or lesbian 76 49
2018 Bisexual 66 38
2018 Other 80 29
2018 Prefer not to answer 77 496

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 1379
2018 Prefer not to answer 3 496

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Gay or lesbian 0 49
2018 Bisexual 0 38
2018 Other 0 29

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 1379
2018 Prefer not to answer 7 496

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 1379
2018 Gay or lesbian 17 49
2018 Prefer not to answer 10 496

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 1379
2018 Prefer not to answer 9 496

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 28 1377
2018 Bisexual 18 39
2018 Prefer not to answer 34 496

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 21 1377
2018 Bisexual 15 39
2018 Prefer not to answer 26 496

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 18 1377
2018 Other 18 28
2018 Prefer not to answer 24 496

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 1377
2018 Gay or lesbian 0 48
2018 Prefer not to answer 10 496

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 27 1377
2018 Gay or lesbian 26 48
2018 Bisexual 37 39
2018 Other 28 28
2018 Prefer not to answer 29 496

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 25 1377
2018 Gay or lesbian 11 48
2018 Bisexual 45 39
2018 Other 24 28
2018 Prefer not to answer 25 496

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 1377
2018 Gay or lesbian 54 48
2018 Prefer not to answer 3 496

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 1377
2018 Other 22 28
2018 Prefer not to answer 2 496

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 1377
2018 Bisexual 15 39
2018 Prefer not to answer 7 496

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 1377
2018 Bisexual 18 39
2018 Prefer not to answer 11 496

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 1377
2018 Bisexual 0 39
2018 Prefer not to answer 3 496

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 1377
2018 Gay or lesbian 25 48
2018 Bisexual 15 39
2018 Other 29 28
2018 Prefer not to answer 15 496

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Gay or lesbian 0 48
2018 Bisexual 0 39

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 18 1377
2018 Gay or lesbian 17 48
2018 Bisexual 22 39
2018 Other 22 28
2018 Prefer not to answer 16 496

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 27 1377
2018 Gay or lesbian 24 49
2018 Bisexual 36 39
2018 Other 21 29
2018 Prefer not to answer 24 498

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 1377
2018 Gay or lesbian 22 49
2018 Prefer not to answer 14 498

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 1377
2018 Prefer not to answer 3 498

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 1377
2018 Gay or lesbian 22 49
2018 Prefer not to answer 18 498

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 1377
2018 Bisexual 13 39
2018 Prefer not to answer 3 498

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 1377
2018 Prefer not to answer 7 498

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 1377
2018 Bisexual 14 39
2018 Prefer not to answer 9 498

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 1377
2018 Gay or lesbian 10 49
2018 Prefer not to answer 9 498

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 50 1377
2018 Gay or lesbian 55 49
2018 Bisexual 33 39
2018 Other 45 29
2018 Prefer not to answer 52 498

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 1292
2018 Prefer not to answer 5 462

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 1292
2018 Gay or lesbian 18 46
2018 Bisexual 15 36
2018 Other 22 27
2018 Prefer not to answer 11 462

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 1292
2018 Other 0 27
2018 Prefer not to answer 3 462

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 1292
2018 Other 0 27

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 1292
2018 Bisexual 0 36
2018 Prefer not to answer 2 462

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 1292
2018 Gay or lesbian 0 46
2018 Prefer not to answer 3 462

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 1292
2018 Prefer not to answer 6 462

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 1292
2018 Gay or lesbian 18 46
2018 Prefer not to answer 9 462

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 1292
2018 Gay or lesbian 15 46
2018 Prefer not to answer 10 462

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 21 1292
2018 Gay or lesbian 30 46
2018 Bisexual 41 36
2018 Other 26 27
2018 Prefer not to answer 23 462

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 1292
2018 Gay or lesbian 11 46
2018 Prefer not to answer 8 462

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 41 1292
2018 Gay or lesbian 44 46
2018 Bisexual 56 36
2018 Other 38 27
2018 Prefer not to answer 43 462

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 1292
2018 Other 0 27
2018 Prefer not to answer 2 462

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 62 1292
2018 Gay or lesbian 69 46
2018 Bisexual 56 36
2018 Other 70 27
2018 Prefer not to answer 67 462

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 1292
2018 Bisexual 0 36
2018 Prefer not to answer 4 462

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 1292
2018 Gay or lesbian 15 46
2018 Bisexual 19 36
2018 Other 41 27
2018 Prefer not to answer 12 462

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 20 21 3 3 24 5 62 8 20702
2018 Gay or lesbian 27 21 17 4 6 22 3 64 13 553
2018 Bisexual 26 15 20 4 6 25 4 58 14 391
2018 Other 19 12 21 5 7 29 7 49 19 153
2018 Prefer not to answer 19 19 26 4 5 23 5 53 11 5447

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 39 32 15 3 3 6 1 77 6 20726
2018 Gay or lesbian 39 32 14 5 4 5 1 75 10 552
2018 Bisexual 42 24 17 5 5 6 1 71 11 389
2018 Other 29 25 22 5 6 12 1 62 13 152
2018 Prefer not to answer 30 29 21 5 4 9 1 66 10 5442
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 28 29 21 10 10 0 1 58 20 20726
2018 Gay or lesbian 28 30 19 8 15 0 1 58 22 556
2018 Bisexual 22 25 24 13 15 0 1 48 28 390
2018 Other 25 26 16 12 17 1 3 53 30 149
2018 Prefer not to answer 25 28 21 11 12 1 2 55 23 5430

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 28 29 15 8 0 1 48 23 20705
2018 Gay or lesbian 19 28 28 16 9 0 0 47 25 555
2018 Bisexual 21 30 23 16 9 0 1 52 25 387
2018 Other 20 19 28 19 10 0 3 41 30 150
2018 Prefer not to answer 17 26 28 15 11 1 1 44 27 5432

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 29 23 11 7 0 2 58 19 20631
2018 Gay or lesbian 27 28 24 9 9 0 2 57 19 556
2018 Bisexual 31 27 19 12 7 1 4 61 19 387
2018 Other 29 21 16 19 7 0 7 54 29 151
2018 Prefer not to answer 24 26 23 13 10 1 3 52 24 5406

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 25 21 13 9 1 2 56 22 20637
2018 Gay or lesbian 26 25 21 13 11 1 2 53 25 553
2018 Bisexual 29 21 21 15 10 1 4 53 26 387
2018 Other 29 19 16 14 15 3 5 52 31 149
2018 Prefer not to answer 25 23 21 14 12 3 3 51 27 5406

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 60 18 8 3 2 0 9 86 5 20653
2018 Gay or lesbian 60 18 9 2 3 1 7 85 5 552
2018 Bisexual 61 16 8 3 2 0 9 86 5 389
2018 Other 59 14 7 4 3 1 12 83 8 148
2018 Prefer not to answer 54 18 9 3 3 1 12 83 7 5400

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 28 19 9 6 0 1 66 15 20690
2018 Gay or lesbian 37 28 20 9 5 0 1 66 15 556
2018 Bisexual 36 23 21 10 9 0 0 59 19 387
2018 Other 36 20 22 8 10 0 3 58 19 149
2018 Prefer not to answer 31 27 22 9 9 1 2 59 19 5424

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 35 21 9 4 1 1 65 14 20640
2018 Gay or lesbian 23 36 24 11 5 1 0 59 16 554
2018 Bisexual 30 31 20 10 7 0 2 63 17 389
2018 Other 25 29 17 13 10 1 3 58 24 150
2018 Prefer not to answer 23 32 24 10 7 2 3 58 17 5423

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 23 32 25 13 6 0 1 56 19 20625
2018 Gay or lesbian 20 31 26 14 9 1 0 52 22 555
2018 Bisexual 24 32 20 12 11 0 2 57 23 390
2018 Other 22 24 23 14 12 1 4 49 27 151
2018 Prefer not to answer 19 30 24 14 9 1 2 51 24 5424

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 32 20 9 5 0 1 65 14 20624
2018 Gay or lesbian 31 32 22 9 7 0 0 63 15 554
2018 Bisexual 32 28 18 12 8 0 2 61 21 390
2018 Other 30 26 21 10 10 1 2 58 21 149
2018 Prefer not to answer 26 32 20 11 7 1 2 60 19 5421

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 31 24 13 7 0 1 56 20 20583
2018 Gay or lesbian 23 30 24 14 8 0 0 53 22 551
2018 Bisexual 27 30 23 10 9 0 1 58 19 387
2018 Other 24 23 24 15 10 1 3 49 26 149
2018 Prefer not to answer 22 28 24 14 9 1 2 51 24 5420

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 56 22 11 5 3 0 2 80 8 20559
2018 Gay or lesbian 49 24 15 5 5 0 1 74 10 552
2018 Bisexual 50 24 11 5 6 0 3 77 11 390
2018 Other 46 20 17 10 3 0 4 69 13 148
2018 Prefer not to answer 46 24 13 6 5 1 4 74 12 5393

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 70 14 6 2 2 0 5 89 4 20596
2018 Gay or lesbian 66 17 8 2 3 0 4 87 5 552
2018 Bisexual 69 13 6 3 3 0 5 86 7 388
2018 Other 55 21 9 5 3 1 5 81 9 149
2018 Prefer not to answer 59 18 8 4 3 1 7 83 8 5411

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 71 13 6 3 3 1 3 87 7 20606
2018 Gay or lesbian 64 17 8 4 4 1 3 84 8 555
2018 Bisexual 67 10 8 5 4 2 4 82 10 389
2018 Other 60 15 8 4 8 0 5 79 13 151
2018 Prefer not to answer 59 16 8 4 5 2 5 81 10 5412

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 58 26 9 3 2 0 1 85 5 20679
2018 Gay or lesbian 54 27 12 4 3 0 0 81 6 556
2018 Bisexual 58 24 9 4 3 0 1 84 7 389
2018 Other 55 25 14 2 2 1 2 82 4 154
2018 Prefer not to answer 51 28 11 4 3 1 2 81 7 5434

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 58 21 10 5 5 0 1 80 10 20602
2018 Gay or lesbian 51 23 13 7 5 1 0 75 12 552
2018 Bisexual 58 18 10 6 6 0 1 77 13 387
2018 Other 54 16 14 7 5 1 2 73 13 151
2018 Prefer not to answer 48 24 12 7 6 1 2 74 13 5416

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 52 11 5 2 1 0 29 89 4 20505
2018 Gay or lesbian 51 13 6 1 1 0 27 88 4 552
2018 Bisexual 59 5 3 1 1 0 30 92 3 387
2018 Other 46 8 3 1 1 2 39 91 3 151
2018 Prefer not to answer 49 11 5 2 1 1 31 88 4 5382

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 58 21 10 3 2 0 6 84 5 20594
2018 Gay or lesbian 56 23 11 3 2 1 5 84 5 557
2018 Bisexual 61 18 9 6 2 1 4 83 8 386
2018 Other 48 17 14 6 1 3 10 75 8 151
2018 Prefer not to answer 52 21 11 4 3 1 8 81 7 5387

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 58 16 9 6 8 0 3 77 14 20684
2018 Gay or lesbian 56 17 10 5 9 1 3 76 14 554
2018 Bisexual 50 13 14 8 14 0 1 64 22 389
2018 Other 48 17 11 6 15 1 3 67 21 151
2018 Prefer not to answer 52 18 8 6 9 1 5 75 16 5422

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 30 15 5 3 0 2 76 8 20647
2018 Gay or lesbian 44 32 15 5 3 0 1 77 8 557
2018 Bisexual 37 31 18 8 4 0 1 69 12 387
2018 Other 40 23 13 9 9 0 5 67 19 151
2018 Prefer not to answer 43 30 14 5 3 1 4 76 9 5413

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 34 35 11 4 0 0 49 16 20755
2018 Gay or lesbian 13 34 34 14 5 0 0 47 19 559
2018 Bisexual 11 32 40 13 3 0 0 43 17 390
2018 Other 13 26 34 20 6 0 0 40 26 153
2018 Prefer not to answer 12 28 38 15 7 0 0 40 22 5452

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 9 18 40 23 10 0 0 33 27 20490
2018 Gay or lesbian 10 18 43 19 9 0 0 28 28 550
2018 Bisexual 13 21 36 21 9 0 0 30 34 386
2018 Other 13 29 31 18 8 0 1 26 43 154
2018 Prefer not to answer 13 22 41 18 6 0 1 24 35 5384

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 42 13 6 2 2 0 78 8 20686
2018 Gay or lesbian 32 37 14 9 6 2 0 70 15 555
2018 Bisexual 30 37 15 10 5 3 0 69 16 386
2018 Other 24 37 11 15 9 4 0 63 25 150
2018 Prefer not to answer 28 42 16 7 4 3 0 72 11 5438

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 39 16 10 6 1 0 67 17 20700
2018 Gay or lesbian 25 34 19 12 9 1 0 60 21 555
2018 Bisexual 25 33 15 14 10 2 0 60 24 385
2018 Other 18 25 25 16 14 2 0 44 31 151
2018 Prefer not to answer 21 35 19 13 9 3 0 58 23 5446
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 39 31 16 7 5 2 1 40 60 20782
2018 Gay or lesbian 34 32 16 7 7 3 1 36 64 557
2018 Bisexual 28 28 21 10 8 3 2 30 70 391
2018 Other 36 28 18 7 5 3 2 38 62 153
2018 Prefer not to answer 36 31 16 6 6 4 1 38 62 5465

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 18 12029
2018 Gay or lesbian 18 346
2018 Bisexual 30 261
2018 Other 25 90
2018 Prefer not to answer 15 3204

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 33 12029
2018 Gay or lesbian 38 346
2018 Bisexual 44 261
2018 Other 45 90
2018 Prefer not to answer 29 3204

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 26 12029
2018 Gay or lesbian 21 346
2018 Bisexual 34 261
2018 Other 30 90
2018 Prefer not to answer 22 3204

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 32 12029
2018 Gay or lesbian 33 346
2018 Bisexual 37 261
2018 Other 33 90
2018 Prefer not to answer 30 3204

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 12029
2018 Gay or lesbian 5 346
2018 Bisexual 7 261
2018 Other 8 90
2018 Prefer not to answer 5 3204

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 32 12029
2018 Gay or lesbian 35 346
2018 Bisexual 32 261
2018 Other 34 90
2018 Prefer not to answer 33 3204

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 32 12029
2018 Gay or lesbian 32 346
2018 Bisexual 27 261
2018 Other 40 90
2018 Prefer not to answer 36 3204

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Heterosexual 7 54 17 9 4 9 11485
2018 Gay or lesbian 7 58 13 7 4 11 335
2018 Bisexual 5 47 17 12 5 14 255
2018 Other 12 38 23 4 6 17 79
2018 Prefer not to answer 8 52 17 9 4 11 2962

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 54 46 11927
2018 Gay or lesbian 55 45 346
2018 Bisexual 50 50 261
2018 Other 52 48 87
2018 Prefer not to answer 55 45 3152

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 12 26 21 16 15 2 9 42 34 11984
2018 Gay or lesbian 14 23 21 13 19 1 9 41 35 346
2018 Bisexual 15 26 15 19 15 2 7 45 38 260
2018 Other 15 24 20 12 18 2 9 43 34 89
2018 Prefer not to answer 11 24 22 15 17 2 9 39 36 3181

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 7 20 19 20 23 2 8 31 48 11974
2018 Gay or lesbian 8 17 17 18 28 2 10 28 52 345
2018 Bisexual 5 18 15 23 29 3 6 26 57 261
2018 Other 12 17 20 12 30 2 7 32 47 90
2018 Prefer not to answer 8 19 20 19 24 2 8 30 48 3187

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 57 16 10 5 4 1 7 80 10 20701
2018 Gay or lesbian 50 16 10 8 9 1 7 71 18 558
2018 Bisexual 45 18 12 7 8 2 9 70 17 388
2018 Other 49 13 11 7 7 2 11 71 16 153
2018 Prefer not to answer 48 17 11 6 6 3 10 74 14 5443
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