2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	35	45	6	10	3	0	80	13	5348
2018	3 to 10 years in the federal public service	23	49	9	14	5	0	72	20	8230
2018	11 to 20 years in the federal public service	20	47	10	15	7	0	68	22	8345
2018	More than 20 years in the federal public service	21	47	11	14	6	1	69	20	5736
2017	Less than 3 years in the federal public service	36	41	9	10	4	0	77	14	4530
2017	3 to 10 years in the federal public service	24	44	11	15	7	0	68	21	9146
2017	11 to 20 years in the federal public service	21	43	11	17	8	0	65	24	8892
2017	More than 20 years in the federal public service	23	44	11	14	7	0	67	21	6269
2014	Less than 3 years in the federal public service	37	43	8	9	3	0	80	12	3612
2014	3 to 10 years in the federal public service	24	44	11	14	6	0	69	20	10158
2014	11 to 20 years in the federal public service	22	43	11	15	8	0	66	23	9191
2014	More than 20 years in the federal public service	25	43	11	14	7	0	69	21	8586
2011	Less than 3 years in the federal public service	34	41	9	11	3	1	76	15	2769
2011	3 to 10 years in the federal public service	26	45	11	13	5	0	71	18	11287
2011	11 to 20 years in the federal public service	24	45	12	13	6	1	69	19	8483
2011	More than 20 years in the federal public service	28	44	12	10	5	1	73	15	8791
2008	Less than 3 years in the federal public service	34	43	9	9	3	1	78	13	3844
2008	3 to 10 years in the federal public service	25	46	10	13	5	0	71	19	9329
2008	11 to 20 years in the federal public service	21	47	12	13	6	0	68	20	8351
2008	More than 20 years in the federal public service	25	46	13	10	5	1	72	15	7264

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	35	39	15	7	3	74	10	5330
2018	3 to 10 years in the federal public service	35	41	13	7	4	76	11	8204
2018	11 to 20 years in the federal public service	38	40	11	7	4	78	10	8324
2018	More than 20 years in the federal public service	43	38	10	6	3	81	9	5714
2017	Less than 3 years in the federal public service	36	38	14	8	4	75	11	4530
2017	3 to 10 years in the federal public service	35	41	13	7	4	76	11	9134
2017	11 to 20 years in the federal public service	38	40	12	6	4	78	11	8885
2017	More than 20 years in the federal public service	41	39	11	5	4	80	9	6272
2014	Less than 3 years in the federal public service	37	40	13	6	4	77	10	3615
2014	3 to 10 years in the federal public service	33	41	14	8	4	75	12	10160
2014	11 to 20 years in the federal public service	37	40	12	7	4	77	10	9200
2014	More than 20 years in the federal public service	41	38	12	5	3	80	9	8588
2011	Less than 3 years in the federal public service	37	36	14	8	5	74	13	2765
2011	3 to 10 years in the federal public service	35	39	14	7	5	74	12	11286
2011	11 to 20 years in the federal public service	38	39	12	6	4	77	11	8482
2011	More than 20 years in the federal public service	44	36	11	5	3	81	8	8796
2008	Less than 3 years in the federal public service	30	43	14	9	5	73	13	3849
2008	3 to 10 years in the federal public service	31	44	13	7	4	75	12	9328
2008	11 to 20 years in the federal public service	33	44	12	7	4	77	11	8354
2008	More than 20 years in the federal public service	39	40	12	5	4	79	9	7263

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	41	39	11	7	3	80	9	5304
2018	3 to 10 years in the federal public service	40	41	10	6	3	81	9	8149
2018	11 to 20 years in the federal public service	43	41	8	6	3	83	9	8251
2018	More than 20 years in the federal public service	47	37	7	5	3	85	8	5690
2017	Less than 3 years in the federal public service	42	39	10	6	3	81	9	4526
2017	3 to 10 years in the federal public service	41	40	9	7	3	81	10	9128
2017	11 to 20 years in the federal public service	42	40	8	5	3	83	9	8873
2017	More than 20 years in the federal public service	46	38	7	5	3	85	8	6267
2014	Less than 3 years in the federal public service	42	39	10	6	3	81	9	3613
2014	3 to 10 years in the federal public service	39	41	9	7	3	80	10	10154
2014	11 to 20 years in the federal public service	42	40	9	5	3	83	8	9191
2014	More than 20 years in the federal public service	46	38	8	5	3	84	8	8583
2011	Less than 3 years in the federal public service	37	39	10	8	5	77	13	2766
2011	3 to 10 years in the federal public service	37	43	9	7	4	80	11	11294
2011	11 to 20 years in the federal public service	40	43	8	5	3	83	8	8487
2011	More than 20 years in the federal public service	45	40	8	4	3	86	6	8789
2008	Less than 3 years in the federal public service	35	44	9	8	4	80	12	3846
2008	3 to 10 years in the federal public service	37	47	8	5	3	83	8	9329
2008	11 to 20 years in the federal public service	38	46	8	5	3	84	8	8356
2008	More than 20 years in the federal public service	43	43	7	4	2	86	6	7269

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	56	30	9	3	1	1	0	87	5	5332
2018	3 to 10 years in the federal public service	47	34	10	6	3	0	0	81	9	8207
2018	11 to 20 years in the federal public service	43	36	9	7	4	0	0	79	12	8330
2018	More than 20 years in the federal public service	42	35	11	7	4	0	1	78	11	5715
2017	Less than 3 years in the federal public service	57	28	8	4	2	1	1	86	5	4527
2017	3 to 10 years in the federal public service	45	35	9	7	4	0	0	80	10	9128
2017	11 to 20 years in the federal public service	41	36	9	8	5	0	0	77	13	8882
2017	More than 20 years in the federal public service	39	38	10	7	5	0	1	77	12	6270
2014	Less than 3 years in the federal public service	53	30	9	4	2	1	1	85	6	3614
2014	3 to 10 years in the federal public service	43	35	11	7	4	0	0	79	10	10157
2014	11 to 20 years in the federal public service	39	37	11	8	5	0	0	76	13	9193
2014	More than 20 years in the federal public service	38	37	12	8	5	0	1	76	13	8589
2011	Less than 3 years in the federal public service	51	32	9	3	2	1	1	85	6	2769
2011	3 to 10 years in the federal public service	42	39	9	6	3	0	1	81	9	11285
2011	11 to 20 years in the federal public service	39	39	10	7	4	0	1	79	11	8482
2011	More than 20 years in the federal public service	39	39	11	6	3	0	1	79	10	8797

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	38	42	12	5	3	80	8	5312
2018	3 to 10 years in the federal public service	31	44	13	7	4	75	12	8181
2018	11 to 20 years in the federal public service	32	43	13	8	5	75	12	8298
2018	More than 20 years in the federal public service	35	41	11	8	5	77	12	5713
2017	Less than 3 years in the federal public service	36	43	12	6	2	79	8	4530
2017	3 to 10 years in the federal public service	29	46	12	7	4	76	12	9144
2017	11 to 20 years in the federal public service	29	46	12	8	5	75	13	8886
2017	More than 20 years in the federal public service	32	45	11	7	5	77	12	6270
2014	Less than 3 years in the federal public service	36	44	11	5	3	80	8	3615
2014	3 to 10 years in the federal public service	29	47	13	8	4	76	12	10158
2014	11 to 20 years in the federal public service	29	46	12	8	5	75	12	9200
2014	More than 20 years in the federal public service	32	46	11	7	4	78	11	8588
2011	Less than 3 years in the federal public service	35	41	13	6	4	76	11	2771
2011	3 to 10 years in the federal public service	31	44	13	8	5	75	12	11267
2011	11 to 20 years in the federal public service	32	44	12	8	4	76	12	8477
2011	More than 20 years in the federal public service	37	43	11	6	4	80	10	8790
2008	Less than 3 years in the federal public service	34	43	13	7	3	77	10	3841
2008	3 to 10 years in the federal public service	31	45	12	8	4	77	11	9296
2008	11 to 20 years in the federal public service	32	45	11	7	4	77	12	8307
2008	More than 20 years in the federal public service	37	42	10	6	4	80	10	7220

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	34	36	17	8	4	0	1	70	12	5324
2018	3 to 10 years in the federal public service	23	36	19	12	9	0	0	59	22	8200
2018	11 to 20 years in the federal public service	22	36	18	14	10	0	0	58	24	8333
2018	More than 20 years in the federal public service	23	35	18	13	10	0	0	59	23	5718
2017	Less than 3 years in the federal public service	33	37	17	8	3	1	1	72	12	4528
2017	3 to 10 years in the federal public service	22	38	18	13	9	0	0	60	22	9136
2017	11 to 20 years in the federal public service	20	37	17	15	10	0	0	57	25	8883
2017	More than 20 years in the federal public service	21	37	17	14	10	0	0	59	24	6266
2014	Less than 3 years in the federal public service	31	38	17	9	4	1	0	70	13	3614
2014	3 to 10 years in the federal public service	20	36	18	15	10	0	0	57	25	10157
2014	11 to 20 years in the federal public service	19	37	17	16	11	0	0	56	27	9197
2014	More than 20 years in the federal public service	20	37	18	14	11	0	0	57	25	8588
2011	Less than 3 years in the federal public service	28	41	15	9	5	1	1	70	14	2765
2011	3 to 10 years in the federal public service	19	40	16	16	9	0	0	59	25	11296
2011	11 to 20 years in the federal public service	17	39	17	16	11	0	0	56	27	8490
2011	More than 20 years in the federal public service	18	38	18	14	10	0	0	57	25	8807

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	46	39	9	5	2	84	6	5337
2018	3 to 10 years in the federal public service	32	44	13	8	3	76	11	8216
2018	11 to 20 years in the federal public service	28	45	12	10	4	74	14	8337
2018	More than 20 years in the federal public service	30	43	14	9	4	73	14	5724
2017	Less than 3 years in the federal public service	46	39	9	4	1	86	6	4529
2017	3 to 10 years in the federal public service	33	45	11	8	3	78	12	9136
2017	11 to 20 years in the federal public service	28	46	11	10	4	74	14	8873
2017	More than 20 years in the federal public service	29	47	11	9	4	76	13	6266

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	54	35	6	2	1	0	90	3	5340
2018	3 to 10 years in the federal public service	47	40	7	4	2	0	87	6	8230
2018	11 to 20 years in the federal public service	44	41	8	4	2	0	86	6	8332
2018	More than 20 years in the federal public service	47	39	9	4	2	0	86	6	5724
2017	Less than 3 years in the federal public service	54	34	7	3	1	1	89	4	4531
2017	3 to 10 years in the federal public service	43	40	9	4	3	0	84	7	9126
2017	11 to 20 years in the federal public service	40	42	10	5	3	1	82	8	8871
2017	More than 20 years in the federal public service	42	41	9	4	3	1	84	7	6262
2014	Less than 3 years in the federal public service	49	38	8	3	1	0	87	4	3614
2014	3 to 10 years in the federal public service	41	41	11	5	2	1	82	7	10154
2014	11 to 20 years in the federal public service	39	42	11	5	3	0	82	8	9193
2014	More than 20 years in the federal public service	42	41	10	4	2	1	83	7	8587
2011	Less than 3 years in the federal public service	45	41	9	3	2	1	86	5	2766
2011	3 to 10 years in the federal public service	37	45	10	5	2	1	82	7	11297
2011	11 to 20 years in the federal public service	37	45	10	5	2	1	82	8	8487
2011	More than 20 years in the federal public service	40	43	9	4	2	1	84	7	8805
2008	Less than 3 years in the federal public service	49	38	7	3	1	1	89	4	3849
2008	3 to 10 years in the federal public service	44	41	9	4	2	1	85	6	9326
2008	11 to 20 years in the federal public service	42	43	9	4	2	1	85	6	8353
2008	More than 20 years in the federal public service	46	40	8	4	2	1	86	6	7265

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	38	38	14	7	3	76	9	5328
2018	3 to 10 years in the federal public service	27	39	16	11	7	66	18	8216
2018	11 to 20 years in the federal public service	25	39	15	13	9	64	22	8318
2018	More than 20 years in the federal public service	27	37	15	12	8	64	21	5701
2017	Less than 3 years in the federal public service	38	38	14	7	3	76	10	4528
2017	3 to 10 years in the federal public service	25	40	16	11	8	65	19	9136
2017	11 to 20 years in the federal public service	23	38	16	13	10	61	23	8874
2017	More than 20 years in the federal public service	24	37	16	13	10	61	23	6252

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	51	33	11	3	1	85	4	5292
2018	3 to 10 years in the federal public service	47	37	11	3	2	84	5	8178
2018	11 to 20 years in the federal public service	50	36	9	3	2	86	5	8270
2018	More than 20 years in the federal public service	55	33	8	3	2	88	4	5674
2017	Less than 3 years in the federal public service	51	34	10	3	1	85	4	4524
2017	3 to 10 years in the federal public service	49	36	10	3	1	86	5	9120
2017	11 to 20 years in the federal public service	51	35	9	3	2	87	4	8867
2017	More than 20 years in the federal public service	55	33	7	3	1	88	4	6257
2014	Less than 3 years in the federal public service	63	26	8	2	1	90	3	3613
2014	3 to 10 years in the federal public service	59	29	8	2	1	88	3	10155
2014	11 to 20 years in the federal public service	60	29	7	2	1	89	3	9194
2014	More than 20 years in the federal public service	63	27	7	2	1	90	3	8581
2011	Less than 3 years in the federal public service	58	29	9	3	1	87	4	2770
2011	3 to 10 years in the federal public service	56	31	8	3	1	88	4	11304
2011	11 to 20 years in the federal public service	58	32	7	2	1	90	3	8487
2011	More than 20 years in the federal public service	63	28	6	1	1	91	3	8801

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	29	34	18	11	5	1	1	65	17	5319
2018	3 to 10 years in the federal public service	25	37	16	12	8	0	0	63	21	8203
2018	11 to 20 years in the federal public service	25	38	14	13	9	0	0	64	22	8302
2018	More than 20 years in the federal public service	27	37	14	12	9	0	0	65	22	5692
2017	Less than 3 years in the federal public service	30	36	17	10	5	1	1	67	15	4520
2017	3 to 10 years in the federal public service	25	39	14	13	8	0	0	65	21	9103
2017	11 to 20 years in the federal public service	25	40	13	13	9	0	0	65	22	8863
2017	More than 20 years in the federal public service	26	41	13	12	8	0	0	67	21	6258
2014	Less than 3 years in the federal public service	26	38	17	12	5	1	1	66	18	3614
2014	3 to 10 years in the federal public service	20	40	15	15	10	0	0	60	25	10161
2014	11 to 20 years in the federal public service	21	40	13	15	11	0	0	61	26	9198
2014	More than 20 years in the federal public service	22	41	12	14	10	0	0	64	24	8591
2011	Less than 3 years in the federal public service	29	39	15	8	6	2	1	70	15	2765
2011	3 to 10 years in the federal public service	25	41	14	12	6	1	1	67	19	11292
2011	11 to 20 years in the federal public service	27	41	12	11	7	0	0	69	19	8476
2011	More than 20 years in the federal public service	31	40	12	10	7	0	0	71	17	8794

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	34	33	18	9	5	0	1	67	14	5305
2018	3 to 10 years in the federal public service	28	35	18	11	8	0	0	63	19	8186
2018	11 to 20 years in the federal public service	28	35	17	11	8	0	0	63	19	8270
2018	More than 20 years in the federal public service	29	35	16	11	8	0	0	64	19	5685
2017	Less than 3 years in the federal public service	34	33	18	9	5	1	1	68	14	4516
2017	3 to 10 years in the federal public service	28	36	17	11	8	0	0	64	19	9113
2017	11 to 20 years in the federal public service	28	35	16	12	8	0	0	63	20	8859
2017	More than 20 years in the federal public service	28	36	16	12	7	0	0	64	19	6256
2014	Less than 3 years in the federal public service	31	34	19	11	5	1	1	65	16	3613
2014	3 to 10 years in the federal public service	25	36	17	13	9	0	0	61	22	10159
2014	11 to 20 years in the federal public service	26	36	16	13	10	0	0	62	22	9199
2014	More than 20 years in the federal public service	26	37	16	12	9	0	0	63	21	8586

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	42	38	12	6	2	0	0	80	8	5319
2018	3 to 10 years in the federal public service	30	40	16	9	5	0	0	70	14	8188
2018	11 to 20 years in the federal public service	28	38	16	11	6	0	0	67	17	8302
2018	More than 20 years in the federal public service	30	38	15	11	6	0	0	67	17	5692
2017	Less than 3 years in the federal public service	44	38	10	5	2	0	0	83	7	4522
2017	3 to 10 years in the federal public service	31	41	14	9	5	0	0	73	14	9110
2017	11 to 20 years in the federal public service	28	40	14	11	6	0	0	69	17	8860
2017	More than 20 years in the federal public service	28	40	15	11	6	0	0	68	17	6250
2014	Less than 3 years in the federal public service	43	40	10	5	2	0	0	83	7	3614
2014	3 to 10 years in the federal public service	30	42	15	9	5	0	0	72	13	10158
2014	11 to 20 years in the federal public service	27	40	15	11	6	0	0	68	17	9195
2014	More than 20 years in the federal public service	28	40	15	10	7	0	0	68	17	8591
2011	Less than 3 years in the federal public service	50	34	8	4	2	1	1	86	6	2767
2011	3 to 10 years in the federal public service	37	43	10	6	2	1	0	81	9	11283
2011	11 to 20 years in the federal public service	34	43	12	7	3	1	0	77	11	8480
2011	More than 20 years in the federal public service	37	41	12	7	3	0	0	79	10	8780

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	49	36	9	4	2	85	6	5327
2018	3 to 10 years in the federal public service	37	42	12	6	3	80	9	8231
2018	11 to 20 years in the federal public service	37	41	12	6	3	78	9	8324
2018	More than 20 years in the federal public service	41	40	11	6	3	80	9	5719
2017	Less than 3 years in the federal public service	48	36	10	4	2	84	6	4518
2017	3 to 10 years in the federal public service	37	42	11	6	3	80	9	9102
2017	11 to 20 years in the federal public service	36	42	12	6	4	79	9	8847
2017	More than 20 years in the federal public service	38	41	12	6	4	79	9	6241
2014	Less than 3 years in the federal public service	50	34	9	4	2	85	6	3611
2014	3 to 10 years in the federal public service	39	41	11	5	3	80	8	10159
2014	11 to 20 years in the federal public service	39	41	11	6	3	80	9	9191
2014	More than 20 years in the federal public service	41	41	10	5	3	82	8	8583
2011	Less than 3 years in the federal public service	43	39	10	5	2	83	7	2772
2011	3 to 10 years in the federal public service	37	43	10	6	3	81	9	11289
2011	11 to 20 years in the federal public service	37	44	10	6	3	81	9	8489
2011	More than 20 years in the federal public service	41	42	9	4	3	84	7	8805
2008	Less than 3 years in the federal public service	42	42	8	5	2	84	7	3850
2008	3 to 10 years in the federal public service	38	45	9	6	3	83	8	9331
2008	11 to 20 years in the federal public service	38	45	9	6	3	82	9	8357
2008	More than 20 years in the federal public service	43	42	8	5	3	85	7	7270

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	57	28	9	2	1	1	1	88	3	5341
2018	3 to 10 years in the federal public service	46	33	13	5	2	0	1	80	6	8236
2018	11 to 20 years in the federal public service	38	34	18	7	3	0	1	72	10	8370
2018	More than 20 years in the federal public service	35	32	19	8	4	0	1	68	13	5734
2017	Less than 3 years in the federal public service	59	28	8	2	1	1	2	89	3	4534
2017	3 to 10 years in the federal public service	48	34	11	3	1	0	2	83	5	9143
2017	11 to 20 years in the federal public service	39	36	15	5	2	0	2	77	8	8890
2017	More than 20 years in the federal public service	36	36	16	7	3	0	2	73	10	6273
2014	Less than 3 years in the federal public service	57	28	10	2	1	1	2	87	3	3613
2014	3 to 10 years in the federal public service	47	33	12	4	2	0	1	81	6	10163
2014	11 to 20 years in the federal public service	39	35	17	6	3	0	1	74	8	9198
2014	More than 20 years in the federal public service	35	34	18	7	4	0	1	70	11	8592
2011	Less than 3 years in the federal public service	56	27	10	2	1	1	2	86	3	2772
2011	3 to 10 years in the federal public service	44	34	14	4	2	0	1	80	6	11296
2011	11 to 20 years in the federal public service	35	36	19	6	3	0	1	71	10	8493
2011	More than 20 years in the federal public service	35	35	19	7	3	0	1	70	11	8801
2008	Less than 3 years in the federal public service	48	34	12	3	1	1	2	84	4	3849
2008	3 to 10 years in the federal public service	36	37	17	6	3	0	1	74	9	9328
2008	11 to 20 years in the federal public service	29	36	21	9	4	0	1	65	13	8357
2008	More than 20 years in the federal public service	28	36	21	9	5	0	1	65	13	7268

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	5	15	31	26	17	2	3	46	22	5320
2018	3 to 10 years in the federal public service	9	24	36	21	8	1	2	29	34	8198
2018	11 to 20 years in the federal public service	12	27	38	16	6	0	1	22	39	8330
2018	More than 20 years in the federal public service	12	29	39	14	5	0	1	19	42	5704
2017	Less than 3 years in the federal public service	4	12	30	25	19	3	7	48	19	4507
2017	3 to 10 years in the federal public service	9	21	36	19	10	1	4	31	32	9096
2017	11 to 20 years in the federal public service	13	27	37	14	7	1	2	21	41	8859
2017	More than 20 years in the federal public service	13	29	38	12	5	1	2	18	43	6244
2014	Less than 3 years in the federal public service	5	14	30	25	17	3	6	46	21	3606
2014	3 to 10 years in the federal public service	10	23	36	19	8	1	3	28	34	10141
2014	11 to 20 years in the federal public service	12	29	37	14	6	1	2	21	42	9182
2014	More than 20 years in the federal public service	12	31	38	12	4	0	2	17	44	8576
2011	Less than 3 years in the federal public service	4	13	30	25	18	3	7	48	19	2747
2011	3 to 10 years in the federal public service	8	22	37	20	9	1	3	30	32	11263
2011	11 to 20 years in the federal public service	12	29	37	14	5	1	2	20	42	8468
2011	More than 20 years in the federal public service	11	29	38	14	5	1	2	20	41	8771
2008	Less than 3 years in the federal public service	4	14	32	27	16	3	5	46	20	3834
2008	3 to 10 years in the federal public service	8	24	38	19	7	1	2	28	33	9311
2008	11 to 20 years in the federal public service	10	29	39	15	5	0	1	20	40	8343
2008	More than 20 years in the federal public service	10	30	38	15	5	0	1	20	41	7256

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	7	11	21	27	27	4	3	58	19	5291
2018	3 to 10 years in the federal public service	10	17	29	26	14	2	2	41	29	8172
2018	11 to 20 years in the federal public service	11	20	31	24	11	1	2	36	31	8308
2018	More than 20 years in the federal public service	11	21	34	22	10	1	1	33	33	5690
2017	Less than 3 years in the federal public service	6	10	21	23	28	5	7	58	19	4498
2017	3 to 10 years in the federal public service	11	17	28	21	16	2	5	40	30	9075
2017	11 to 20 years in the federal public service	12	20	31	21	12	2	3	34	33	8824
2017	More than 20 years in the federal public service	12	21	34	19	10	2	3	31	34	6222
2014	Less than 3 years in the federal public service	7	11	21	23	26	6	7	57	20	3602
2014	3 to 10 years in the federal public service	10	19	29	23	14	2	3	39	30	10126
2014	11 to 20 years in the federal public service	12	21	31	21	11	2	3	33	35	9169
2014	More than 20 years in the federal public service	11	22	34	20	9	2	2	30	34	8572
2011	Less than 3 years in the federal public service	7	11	21	24	25	5	7	56	20	2755
2011	3 to 10 years in the federal public service	9	17	28	25	16	2	4	43	27	11257
2011	11 to 20 years in the federal public service	10	20	30	23	12	2	3	37	31	8466
2011	More than 20 years in the federal public service	9	19	33	23	11	2	3	35	29	8767
2008	Less than 3 years in the federal public service	5	11	20	28	26	5	5	60	18	3829
2008	3 to 10 years in the federal public service	8	17	29	26	15	2	3	43	26	9296
2008	11 to 20 years in the federal public service	8	18	33	25	12	2	2	38	28	8328
2008	More than 20 years in the federal public service	8	18	33	24	12	2	2	38	28	7245

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	6	13	26	28	20	4	4	51	20	5293
2018	3 to 10 years in the federal public service	12	20	31	22	11	1	3	35	33	8161
2018	11 to 20 years in the federal public service	15	23	32	19	8	1	2	28	39	8306
2018	More than 20 years in the federal public service	15	25	33	17	6	1	2	24	42	5678
2017	Less than 3 years in the federal public service	6	12	25	21	22	5	8	50	21	4508
2017	3 to 10 years in the federal public service	11	20	30	20	12	2	5	35	33	9068
2017	11 to 20 years in the federal public service	14	21	33	18	9	1	3	28	37	8845
2017	More than 20 years in the federal public service	15	23	32	17	7	2	3	26	40	6239
2014	Less than 3 years in the federal public service	7	13	25	22	20	5	8	48	24	3601
2014	3 to 10 years in the federal public service	12	19	30	21	12	2	4	35	33	10125
2014	11 to 20 years in the federal public service	15	23	31	19	8	1	3	28	39	9175
2014	More than 20 years in the federal public service	15	23	33	17	8	1	3	26	40	8574
2011	Less than 3 years in the federal public service	7	15	26	20	18	5	9	44	26	2752
2011	3 to 10 years in the federal public service	10	19	30	21	13	2	5	36	31	11251
2011	11 to 20 years in the federal public service	13	21	33	20	9	2	3	30	36	8467
2011	More than 20 years in the federal public service	12	22	34	19	9	1	3	29	36	8759
2008	Less than 3 years in the federal public service	7	14	26	23	18	6	7	47	24	3833
2008	3 to 10 years in the federal public service	9	18	32	23	11	2	4	36	30	9298
2008	11 to 20 years in the federal public service	10	21	34	22	9	1	3	33	32	8331
2008	More than 20 years in the federal public service	10	20	34	22	9	1	3	33	31	7247

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	3	6	17	32	34	3	5	72	10	5289
2018	3 to 10 years in the federal public service	7	12	29	32	17	1	3	51	19	8158
2018	11 to 20 years in the federal public service	8	16	35	28	11	1	2	39	25	8290
2018	More than 20 years in the federal public service	9	19	38	23	8	1	1	32	30	5678
2017	Less than 3 years in the federal public service	3	5	16	28	35	3	10	72	10	4481
2017	3 to 10 years in the federal public service	7	11	27	29	18	1	6	52	19	9047
2017	11 to 20 years in the federal public service	8	15	35	27	12	1	3	40	24	8801
2017	More than 20 years in the federal public service	10	19	36	23	8	1	3	32	30	6211
2014	Less than 3 years in the federal public service	3	6	18	29	31	3	10	69	10	3591
2014	3 to 10 years in the federal public service	6	11	28	30	19	1	5	52	18	10115
2014	11 to 20 years in the federal public service	9	15	35	27	11	1	3	39	25	9154
2014	More than 20 years in the federal public service	10	19	38	22	8	1	2	31	30	8545
2011	Less than 3 years in the federal public service	3	6	18	28	31	3	11	69	10	2747
2011	3 to 10 years in the federal public service	5	11	28	30	18	1	5	52	18	11237
2011	11 to 20 years in the federal public service	8	15	35	27	11	1	3	39	24	8453
2011	More than 20 years in the federal public service	8	19	37	24	9	1	3	34	27	8759
2008	Less than 3 years in the federal public service	2	7	19	31	30	3	8	69	10	3830
2008	3 to 10 years in the federal public service	6	12	30	32	16	1	4	50	18	9295
2008	11 to 20 years in the federal public service	7	16	36	27	10	1	2	38	24	8334
2008	More than 20 years in the federal public service	8	18	38	24	9	1	2	34	27	7241

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	4	9	20	30	30	3	5	64	14	5300
2018	3 to 10 years in the federal public service	11	19	30	24	13	1	2	39	30	8177
2018	11 to 20 years in the federal public service	16	24	31	19	8	1	2	28	40	8314
2018	More than 20 years in the federal public service	16	27	31	16	7	0	2	24	44	5699
2017	Less than 3 years in the federal public service	3	8	18	25	32	4	10	66	13	4493
2017	3 to 10 years in the federal public service	10	17	28	23	16	1	5	41	29	9071
2017	11 to 20 years in the federal public service	16	22	31	18	9	1	3	28	40	8843
2017	More than 20 years in the federal public service	17	25	31	15	7	1	3	24	44	6233
2014	Less than 3 years in the federal public service	4	8	19	25	30	4	10	64	13	3597
2014	3 to 10 years in the federal public service	11	18	29	22	15	1	4	39	30	10129
2014	11 to 20 years in the federal public service	16	23	32	17	9	1	2	27	41	9172
2014	More than 20 years in the federal public service	18	26	31	15	7	1	2	23	46	8566
2011	Less than 3 years in the federal public service	4	10	21	23	27	4	10	59	17	2752
2011	3 to 10 years in the federal public service	11	18	29	22	14	1	4	39	30	11258
2011	11 to 20 years in the federal public service	16	25	31	16	9	1	3	26	43	8479
2011	More than 20 years in the federal public service	17	26	31	15	7	1	3	23	44	8772
2008	Less than 3 years in the federal public service	3	9	20	26	29	4	8	63	13	3830
2008	3 to 10 years in the federal public service	10	17	30	24	14	1	4	40	29	9294
2008	11 to 20 years in the federal public service	15	24	32	18	8	1	2	27	40	8326
2008	More than 20 years in the federal public service	16	26	31	16	8	1	2	25	43	7247

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	7	11	20	24	28	8	4	58	20	5291
2018	3 to 10 years in the federal public service	10	16	26	26	16	3	3	44	28	8153
2018	11 to 20 years in the federal public service	12	19	29	25	12	2	2	38	32	8297
2018	More than 20 years in the federal public service	12	22	30	23	10	2	3	34	35	5683
2017	Less than 3 years in the federal public service	5	9	17	20	29	11	9	61	18	4506
2017	3 to 10 years in the federal public service	9	15	25	23	18	4	6	46	26	9079
2017	11 to 20 years in the federal public service	11	18	28	24	13	2	5	39	30	8837
2017	More than 20 years in the federal public service	11	21	29	22	10	2	4	34	34	6234
2014	Less than 3 years in the federal public service	5	9	17	22	27	10	10	61	17	3596
2014	3 to 10 years in the federal public service	8	15	25	25	18	3	6	47	25	10128
2014	11 to 20 years in the federal public service	10	17	28	26	13	2	5	41	29	9168
2014	More than 20 years in the federal public service	10	20	30	24	11	1	4	37	31	8560
2011	Less than 3 years in the federal public service	6	10	19	22	25	9	9	57	19	2753
2011	3 to 10 years in the federal public service	8	15	25	24	17	3	6	46	26	11232
2011	11 to 20 years in the federal public service	10	18	29	25	12	2	4	40	29	8450
2011	More than 20 years in the federal public service	9	19	30	24	12	1	5	39	29	8755
2008	Less than 3 years in the federal public service	7	13	19	21	23	9	8	53	23	3834
2008	3 to 10 years in the federal public service	11	18	26	24	14	3	5	41	31	9306
2008	11 to 20 years in the federal public service	11	20	29	22	11	2	4	35	33	8341
2008	More than 20 years in the federal public service	11	21	30	22	11	1	4	34	34	7250

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	6	14	28	24	20	4	3	48	22	5313
2018	3 to 10 years in the federal public service	13	22	33	18	10	2	2	29	36	8190
2018	11 to 20 years in the federal public service	15	23	35	16	7	2	2	24	40	8332
2018	More than 20 years in the federal public service	14	26	35	15	6	2	2	21	42	5704
2017	Less than 3 years in the federal public service	6	12	27	21	21	6	6	48	21	4515
2017	3 to 10 years in the federal public service	12	21	32	17	11	2	5	30	35	9078
2017	11 to 20 years in the federal public service	14	23	35	15	7	2	3	24	39	8845
2017	More than 20 years in the federal public service	15	25	35	14	6	2	3	21	42	6227
2014	Less than 3 years in the federal public service	8	14	28	20	19	6	6	44	24	3602
2014	3 to 10 years in the federal public service	12	20	32	18	11	2	4	31	35	10138
2014	11 to 20 years in the federal public service	15	23	34	16	8	2	3	26	39	9176
2014	More than 20 years in the federal public service	15	25	35	14	6	2	3	22	41	8563

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	34	31	17	5	3	7	4	73	8	5330
2018	3 to 10 years in the federal public service	22	35	21	9	6	5	3	62	15	8197
2018	11 to 20 years in the federal public service	19	36	21	11	7	5	2	59	19	8329
2018	More than 20 years in the federal public service	22	37	20	9	6	4	2	63	16	5702
2017	Less than 3 years in the federal public service	41	27	12	4	2	8	6	79	7	4531
2017	3 to 10 years in the federal public service	29	33	16	8	6	5	4	67	15	9139
2017	11 to 20 years in the federal public service	26	34	16	9	7	5	3	65	18	8883
2017	More than 20 years in the federal public service	26	36	16	9	6	4	3	67	16	6269
2014	Less than 3 years in the federal public service	47	25	10	4	2	7	5	82	7	3614
2014	3 to 10 years in the federal public service	35	32	14	8	5	4	3	71	13	10159
2014	11 to 20 years in the federal public service	30	35	14	9	6	4	2	69	16	9198
2014	More than 20 years in the federal public service	32	36	15	7	5	3	2	71	13	8590

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	60	26	7	4	2	1	86	7	5331
2018	3 to 10 years in the federal public service	42	32	10	9	6	1	76	15	8193
2018	11 to 20 years in the federal public service	39	34	10	10	7	1	73	17	8303
2018	More than 20 years in the federal public service	42	32	9	9	6	1	76	15	5686
2017	Less than 3 years in the federal public service	62	25	6	3	2	1	88	6	4530
2017	3 to 10 years in the federal public service	46	30	9	8	5	1	77	13	9139
2017	11 to 20 years in the federal public service	41	32	9	9	6	1	75	16	8890
2017	More than 20 years in the federal public service	43	34	9	7	5	1	78	13	6271
2014	Less than 3 years in the federal public service	63	24	5	4	2	1	88	6	3614
2014	3 to 10 years in the federal public service	50	28	8	8	5	1	79	13	10160
2014	11 to 20 years in the federal public service	45	30	9	9	6	1	76	15	9194
2014	More than 20 years in the federal public service	48	30	8	8	5	1	79	13	8585

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	25	24	17	9	5	18	2	61	17	5315
2018	3 to 10 years in the federal public service	14	23	22	14	11	15	1	44	31	8193
2018	11 to 20 years in the federal public service	12	24	21	16	12	14	1	42	33	8311
2018	More than 20 years in the federal public service	14	27	20	14	10	13	2	48	28	5691
2017	Less than 3 years in the federal public service	22	21	16	8	4	26	3	60	17	4528
2017	3 to 10 years in the federal public service	12	22	20	15	12	18	1	41	34	9136
2017	11 to 20 years in the federal public service	10	23	20	18	13	15	1	40	36	8878
2017	More than 20 years in the federal public service	11	27	19	16	10	14	2	46	31	6260
2014	Less than 3 years in the federal public service	22	22	16	10	5	24	2	59	19	3613
2014	3 to 10 years in the federal public service	12	22	19	18	13	16	2	40	37	10157
2014	11 to 20 years in the federal public service	10	24	20	18	14	13	2	40	37	9199
2014	More than 20 years in the federal public service	12	25	20	17	12	12	2	44	33	8591

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	63	28	4	3	1	91	5	5320
2018	3 to 10 years in the federal public service	46	38	7	6	3	84	9	8196
2018	11 to 20 years in the federal public service	42	40	8	7	3	82	10	8312
2018	More than 20 years in the federal public service	45	38	8	6	3	83	9	5691
2017	Less than 3 years in the federal public service	62	30	4	3	1	92	4	4524
2017	3 to 10 years in the federal public service	44	40	8	6	3	83	9	9131
2017	11 to 20 years in the federal public service	38	42	8	7	4	81	11	8874
2017	More than 20 years in the federal public service	41	42	8	6	3	83	9	6247
2014	Less than 3 years in the federal public service	60	31	4	3	1	92	4	3611
2014	3 to 10 years in the federal public service	45	39	7	5	2	85	7	10153
2014	11 to 20 years in the federal public service	40	43	8	6	3	83	9	9197
2014	More than 20 years in the federal public service	42	42	7	5	2	85	8	8584

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	46	33	14	2	1	3	1	82	4	5331
2018	3 to 10 years in the federal public service	34	42	15	4	3	2	1	77	7	8207
2018	11 to 20 years in the federal public service	32	43	15	6	3	2	0	76	9	8331
2018	More than 20 years in the federal public service	36	40	14	5	3	2	0	77	8	5693

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	52	31	9	5	2	1	1	84	7	5316
2018	3 to 10 years in the federal public service	42	36	11	6	4	1	0	78	11	8193
2018	11 to 20 years in the federal public service	38	37	12	7	5	1	0	75	13	8300
2018	More than 20 years in the federal public service	36	37	14	8	5	0	0	73	13	5680
2017	Less than 3 years in the federal public service	51	31	8	6	2	1	1	84	8	4534
2017	3 to 10 years in the federal public service	42	36	10	7	4	1	0	78	11	9142
2017	11 to 20 years in the federal public service	36	39	12	8	5	1	0	76	13	8890
2017	More than 20 years in the federal public service	35	39	13	8	5	1	0	74	13	6277
2014	Less than 3 years in the federal public service	52	31	8	5	2	1	1	85	8	3614
2014	3 to 10 years in the federal public service	41	36	10	7	4	1	0	79	11	10160
2014	11 to 20 years in the federal public service	37	38	11	8	5	0	0	76	14	9199
2014	More than 20 years in the federal public service	36	38	12	8	5	1	0	75	13	8593
2011	Less than 3 years in the federal public service	45	33	9	7	4	1	1	80	11	2765
2011	3 to 10 years in the federal public service	37	40	10	8	4	1	0	77	12	11296
2011	11 to 20 years in the federal public service	32	40	12	9	6	1	0	73	15	8484
2011	More than 20 years in the federal public service	33	39	13	9	5	0	0	73	14	8800
2008	Less than 3 years in the federal public service	46	34	9	6	3	1	1	81	9	3848
2008	3 to 10 years in the federal public service	38	37	10	9	5	1	0	76	14	9325
2008	11 to 20 years in the federal public service	33	39	11	9	6	1	0	73	16	8353
2008	More than 20 years in the federal public service	36	37	13	9	6	0	0	73	15	7269

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	63	24	7	3	1	2	1	89	4	5310
2018	3 to 10 years in the federal public service	50	30	9	5	3	2	1	82	8	8172
2018	11 to 20 years in the federal public service	45	32	11	6	4	2	0	78	11	8287
2018	More than 20 years in the federal public service	44	31	13	6	4	2	0	77	10	5677
2017	Less than 3 years in the federal public service	62	25	6	2	1	2	1	89	4	4534
2017	3 to 10 years in the federal public service	50	29	10	5	3	2	1	81	8	9141
2017	11 to 20 years in the federal public service	43	33	11	6	4	2	0	78	10	8888
2017	More than 20 years in the federal public service	41	35	12	6	4	2	1	78	10	6274
2014	Less than 3 years in the federal public service	61	24	7	3	1	2	1	89	4	3610
2014	3 to 10 years in the federal public service	49	30	10	5	3	2	1	82	8	10160
2014	11 to 20 years in the federal public service	44	32	11	6	4	2	1	78	10	9200
2014	More than 20 years in the federal public service	43	33	12	6	4	2	1	78	10	8592
2011	Less than 3 years in the federal public service	58	25	8	4	2	3	1	86	6	2762
2011	3 to 10 years in the federal public service	46	32	10	6	3	2	1	81	9	11288
2011	11 to 20 years in the federal public service	40	34	12	7	4	2	1	77	11	8485
2011	More than 20 years in the federal public service	42	34	13	6	4	2	0	77	10	8797
2008	Less than 3 years in the federal public service	55	28	7	4	2	4	1	87	6	3847
2008	3 to 10 years in the federal public service	44	31	10	6	4	3	1	78	11	9327
2008	11 to 20 years in the federal public service	39	34	12	7	5	3	1	76	12	8356
2008	More than 20 years in the federal public service	43	32	12	6	4	3	0	77	11	7268

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	60	26	7	4	2	1	0	87	6	5297
2018	3 to 10 years in the federal public service	48	33	9	5	3	1	0	82	9	8154
2018	11 to 20 years in the federal public service	43	35	10	7	4	1	0	78	12	8274
2018	More than 20 years in the federal public service	43	34	10	8	5	1	0	77	13	5660
2017	Less than 3 years in the federal public service	60	26	6	4	1	1	1	88	6	4527
2017	3 to 10 years in the federal public service	48	33	9	6	3	1	0	82	10	9136
2017	11 to 20 years in the federal public service	42	36	9	7	4	1	0	79	11	8885
2017	More than 20 years in the federal public service	40	38	10	7	4	1	0	78	12	6274
2014	Less than 3 years in the federal public service	60	27	6	4	1	1	0	88	6	3613
2014	3 to 10 years in the federal public service	48	34	8	6	3	1	0	83	9	10159
2014	11 to 20 years in the federal public service	43	35	9	7	5	1	0	79	12	9193
2014	More than 20 years in the federal public service	42	37	9	7	4	1	0	80	11	8590
2011	Less than 3 years in the federal public service	54	29	7	5	3	1	1	85	8	2764
2011	3 to 10 years in the federal public service	44	36	9	7	3	1	0	80	11	11277
2011	11 to 20 years in the federal public service	38	38	10	8	5	1	0	77	13	8473
2011	More than 20 years in the federal public service	41	37	10	8	4	0	0	78	12	8788
2008	Less than 3 years in the federal public service	53	31	8	4	2	1	1	85	7	3846
2008	3 to 10 years in the federal public service	42	35	9	8	5	1	0	79	12	9329
2008	11 to 20 years in the federal public service	37	38	9	9	5	1	0	76	14	8352
2008	More than 20 years in the federal public service	40	37	10	7	5	1	0	78	12	7265

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	64	22	8	2	2	2	88	4	5306
2018	3 to 10 years in the federal public service	56	26	9	4	4	1	83	7	8159
2018	11 to 20 years in the federal public service	51	28	11	4	5	1	80	9	8282
2018	More than 20 years in the federal public service	49	28	12	5	5	1	78	10	5667
2017	Less than 3 years in the federal public service	66	20	8	2	2	2	88	4	4528
2017	3 to 10 years in the federal public service	57	25	10	4	3	1	83	7	9129
2017	11 to 20 years in the federal public service	53	26	11	4	4	2	80	9	8888
2017	More than 20 years in the federal public service	51	27	11	4	4	2	80	9	6266

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	62	24	8	4	2	0	86	6	5319
2018	3 to 10 years in the federal public service	51	30	9	5	4	0	81	9	8190
2018	11 to 20 years in the federal public service	47	31	11	6	5	0	78	11	8291
2018	More than 20 years in the federal public service	47	29	12	7	5	0	76	12	5677
2017	Less than 3 years in the federal public service	66	21	7	4	2	0	88	5	4521
2017	3 to 10 years in the federal public service	56	27	9	5	3	0	83	9	9125
2017	11 to 20 years in the federal public service	52	28	10	6	5	0	80	10	8881
2017	More than 20 years in the federal public service	50	29	11	5	5	0	79	10	6254
2014	Less than 3 years in the federal public service	63	26	5	4	2	1	89	6	3611
2014	3 to 10 years in the federal public service	55	29	8	5	3	0	85	8	10159
2014	11 to 20 years in the federal public service	51	30	9	6	4	0	81	10	9197
2014	More than 20 years in the federal public service	52	29	9	5	4	0	81	10	8582

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	30	43	8	11	3	3	3	77	14	37
2018	3 to 10 years in the federal public service	34	38	12	7	5	1	3	75	13	599
2018	11 to 20 years in the federal public service	35	37	11	8	4	2	3	75	13	1588
2018	More than 20 years in the federal public service	35	37	11	8	5	1	3	74	14	1725
2017	Less than 3 years in the federal public service	29	46	11	0	4	7	4	84	4	28
2017	3 to 10 years in the federal public service	34	39	10	10	4	1	2	75	15	577
2017	11 to 20 years in the federal public service	35	37	10	9	5	2	2	75	15	1603
2017	More than 20 years in the federal public service	35	39	10	9	4	1	2	77	14	1772
2014	Less than 3 years in the federal public service	36	41	6	4	4	4	4	84	9	49
2014	3 to 10 years in the federal public service	34	34	14	10	3	2	4	72	13	527
2014	11 to 20 years in the federal public service	35	37	10	9	4	2	3	75	14	1478
2014	More than 20 years in the federal public service	37	35	9	9	5	1	3	76	15	2366

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	50	26	11	2	1	9	0	84	4	5330
2018	3 to 10 years in the federal public service	32	33	16	7	5	6	0	70	13	8228
2018	11 to 20 years in the federal public service	26	33	17	10	8	6	0	63	19	8345
2018	More than 20 years in the federal public service	24	32	20	10	7	6	0	60	19	5726
2017	Less than 3 years in the federal public service	50	24	10	2	2	12	0	84	4	4531
2017	3 to 10 years in the federal public service	32	33	15	7	5	7	0	70	14	9141
2017	11 to 20 years in the federal public service	25	33	16	10	9	6	0	62	20	8888
2017	More than 20 years in the federal public service	23	35	17	10	8	7	0	62	19	6280
2014	Less than 3 years in the federal public service	50	27	8	2	2	11	1	87	4	3614
2014	3 to 10 years in the federal public service	33	33	14	7	5	8	0	71	13	10150
2014	11 to 20 years in the federal public service	26	33	16	10	7	7	0	64	18	9199
2014	More than 20 years in the federal public service	25	34	18	10	7	7	0	64	18	8587
2011	Less than 3 years in the federal public service	39	30	13	4	2	10	1	78	7	2768
2011	3 to 10 years in the federal public service	26	32	18	9	6	7	0	64	17	11284
2011	11 to 20 years in the federal public service	20	32	20	11	9	7	0	56	22	8481
2011	More than 20 years in the federal public service	22	32	20	11	8	7	0	58	20	8797

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	48	28	13	4	2	5	0	80	6	5312
2018	3 to 10 years in the federal public service	28	33	17	11	7	2	0	63	19	8211
2018	11 to 20 years in the federal public service	23	33	18	14	10	2	0	57	25	8317
2018	More than 20 years in the federal public service	21	34	20	14	10	2	0	56	24	5703
2017	Less than 3 years in the federal public service	46	27	12	5	3	7	0	79	8	4531
2017	3 to 10 years in the federal public service	28	32	17	12	8	3	0	62	20	9141
2017	11 to 20 years in the federal public service	21	33	18	14	11	2	0	55	26	8890
2017	More than 20 years in the federal public service	20	34	19	14	11	2	0	55	26	6277
2014	Less than 3 years in the federal public service	47	30	12	4	3	5	0	81	7	3611
2014	3 to 10 years in the federal public service	28	33	17	11	7	3	0	63	19	10152
2014	11 to 20 years in the federal public service	22	33	18	14	10	2	0	57	25	9200
2014	More than 20 years in the federal public service	20	35	19	14	10	2	0	56	24	8586
2011	Less than 3 years in the federal public service	39	33	15	5	3	4	1	75	9	2767
2011	3 to 10 years in the federal public service	23	35	19	11	9	3	0	59	21	11273
2011	11 to 20 years in the federal public service	17	33	20	15	13	2	0	51	28	8470
2011	More than 20 years in the federal public service	18	34	20	14	12	2	0	53	26	8782
2008	Less than 3 years in the federal public service	40	34	12	5	3	5	1	79	8	3844
2008	3 to 10 years in the federal public service	23	36	18	11	8	3	0	61	20	9317
2008	11 to 20 years in the federal public service	18	35	19	14	11	3	0	55	26	8344
2008	More than 20 years in the federal public service	23	34	18	12	11	2	0	58	23	7263

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	36	29	16	7	3	8	0	71	11	5313
2018	3 to 10 years in the federal public service	20	31	21	14	9	5	0	54	24	8203
2018	11 to 20 years in the federal public service	15	31	21	17	11	4	0	48	30	8319
2018	More than 20 years in the federal public service	14	32	22	17	11	4	0	48	29	5703
2017	Less than 3 years in the federal public service	35	27	13	8	4	12	1	71	13	4529
2017	3 to 10 years in the federal public service	20	30	20	15	9	6	0	53	26	9131
2017	11 to 20 years in the federal public service	14	30	20	18	13	5	0	47	32	8885
2017	More than 20 years in the federal public service	13	32	21	17	12	5	0	47	30	6271
2014	Less than 3 years in the federal public service	34	29	15	7	3	11	1	71	11	3613
2014	3 to 10 years in the federal public service	19	31	20	15	9	6	0	53	26	10149
2014	11 to 20 years in the federal public service	15	31	20	17	11	5	0	48	30	9194
2014	More than 20 years in the federal public service	14	31	22	17	11	5	0	47	29	8582
2011	Less than 3 years in the federal public service	24	34	15	11	5	11	1	65	18	2767
2011	3 to 10 years in the federal public service	13	34	20	16	9	7	0	51	28	11286
2011	11 to 20 years in the federal public service	10	32	21	19	11	6	0	45	32	8488
2011	More than 20 years in the federal public service	10	34	21	18	10	6	0	47	30	8801
2008	Less than 3 years in the federal public service	21	36	15	10	4	14	1	67	16	3841
2008	3 to 10 years in the federal public service	12	35	19	18	10	7	0	50	30	9309
2008	11 to 20 years in the federal public service	9	33	21	20	11	7	0	44	33	8352
2008	More than 20 years in the federal public service	11	35	20	18	10	6	0	48	30	7268

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	37	33	14	8	3	5	73	12	5320
2018	3 to 10 years in the federal public service	19	33	20	16	9	3	54	26	8224
2018	11 to 20 years in the federal public service	16	33	19	17	12	2	50	31	8329
2018	More than 20 years in the federal public service	15	34	19	17	11	3	51	30	5710
2017	Less than 3 years in the federal public service	38	31	12	8	4	7	74	13	4526
2017	3 to 10 years in the federal public service	20	34	17	15	10	4	57	26	9134
2017	11 to 20 years in the federal public service	15	34	17	17	13	3	51	31	8882
2017	More than 20 years in the federal public service	15	36	18	16	11	3	53	28	6257
2014	Less than 3 years in the federal public service	37	34	13	7	3	5	76	11	3608
2014	3 to 10 years in the federal public service	20	35	17	15	10	3	57	26	10151
2014	11 to 20 years in the federal public service	16	34	17	17	12	3	52	30	9194
2014	More than 20 years in the federal public service	15	37	18	16	11	3	53	28	8575
2011	Less than 3 years in the federal public service	28	37	14	11	5	6	68	16	2762
2011	3 to 10 years in the federal public service	16	36	17	18	10	3	54	29	11275
2011	11 to 20 years in the federal public service	12	36	18	19	12	3	50	32	8478
2011	More than 20 years in the federal public service	14	39	18	16	10	3	55	27	8794
2008	Less than 3 years in the federal public service	32	41	12	8	3	4	76	11	3844
2008	3 to 10 years in the federal public service	17	42	15	16	7	3	60	24	9311
2008	11 to 20 years in the federal public service	14	40	16	18	9	3	55	28	8350
2008	More than 20 years in the federal public service	17	43	14	15	8	3	62	24	7265

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	42	41	11	4	1	1	84	5	5320
2018	3 to 10 years in the federal public service	27	44	17	8	3	1	71	12	8185
2018	11 to 20 years in the federal public service	24	44	17	10	4	1	69	14	8322
2018	More than 20 years in the federal public service	25	43	19	8	4	1	69	12	5697
2017	Less than 3 years in the federal public service	45	37	10	4	2	2	84	6	4529
2017	3 to 10 years in the federal public service	29	42	15	9	4	1	72	13	9129
2017	11 to 20 years in the federal public service	25	43	16	10	6	1	68	15	8872
2017	More than 20 years in the federal public service	25	42	17	9	5	1	68	14	6267
2014	Less than 3 years in the federal public service	48	37	9	3	1	1	87	4	3614
2014	3 to 10 years in the federal public service	33	41	15	6	3	1	76	10	10161
2014	11 to 20 years in the federal public service	30	41	16	7	4	1	72	11	9199
2014	More than 20 years in the federal public service	29	43	16	7	4	1	73	10	8592
2011	Less than 3 years in the federal public service	39	40	11	5	2	2	81	7	2766
2011	3 to 10 years in the federal public service	29	43	15	7	3	1	73	11	11275
2011	11 to 20 years in the federal public service	25	43	17	9	4	2	69	13	8476
2011	More than 20 years in the federal public service	28	44	17	7	3	1	73	10	8795

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	45	34	10	5	2	2	1	82	8	5320
2018	3 to 10 years in the federal public service	34	38	14	8	4	2	1	74	11	8180
2018	11 to 20 years in the federal public service	33	41	13	7	4	2	1	75	12	8327
2018	More than 20 years in the federal public service	33	40	13	7	4	1	1	75	11	5699
2017	Less than 3 years in the federal public service	49	30	9	5	2	4	1	83	8	4519
2017	3 to 10 years in the federal public service	39	37	11	6	3	3	1	80	9	9122
2017	11 to 20 years in the federal public service	37	39	11	7	4	2	1	77	11	8868
2017	More than 20 years in the federal public service	36	39	13	6	3	2	1	77	10	6255
2014	Less than 3 years in the federal public service	55	31	6	3	2	2	1	89	5	3610
2014	3 to 10 years in the federal public service	45	36	9	5	2	2	1	84	7	10161
2014	11 to 20 years in the federal public service	41	38	10	5	3	2	1	82	8	9198
2014	More than 20 years in the federal public service	42	38	9	6	3	2	1	82	8	8586
2011	Less than 3 years in the federal public service	47	32	9	5	2	4	1	82	8	2767
2011	3 to 10 years in the federal public service	38	38	11	6	3	3	1	79	10	11257
2011	11 to 20 years in the federal public service	34	39	11	7	4	3	1	77	11	8462
2011	More than 20 years in the federal public service	38	37	12	6	4	3	1	78	10	8796
2008	Less than 3 years in the federal public service	39	34	11	7	4	5	2	78	11	3848
2008	3 to 10 years in the federal public service	31	39	12	8	4	4	1	74	13	9323
2008	11 to 20 years in the federal public service	28	40	13	8	5	5	1	72	14	8347
2008	More than 20 years in the federal public service	33	38	11	7	5	4	1	75	13	7253

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	52	34	10	2	1	1	87	3	5292
2018	3 to 10 years in the federal public service	35	39	16	6	3	1	74	9	8170
2018	11 to 20 years in the federal public service	32	40	15	7	4	1	73	12	8309
2018	More than 20 years in the federal public service	32	39	16	7	4	1	72	11	5674

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	35	27	16	7	5	9	2	68	13	5315
2018	3 to 10 years in the federal public service	20	28	20	14	11	6	1	52	27	8191
2018	11 to 20 years in the federal public service	18	28	19	15	14	5	1	48	31	8329
2018	More than 20 years in the federal public service	18	29	19	14	12	5	2	51	28	5700
2017	Less than 3 years in the federal public service	31	25	14	8	5	14	3	68	15	4523
2017	3 to 10 years in the federal public service	21	27	17	14	11	8	1	53	28	9116
2017	11 to 20 years in the federal public service	18	26	17	16	14	7	1	48	33	8866
2017	More than 20 years in the federal public service	19	29	17	14	12	6	3	52	29	6259
2014	Less than 3 years in the federal public service	31	26	15	8	5	13	2	67	16	3611
2014	3 to 10 years in the federal public service	20	27	18	15	12	8	1	51	29	10160
2014	11 to 20 years in the federal public service	17	26	18	16	15	7	1	47	34	9193
2014	More than 20 years in the federal public service	19	28	17	15	13	6	2	51	30	8583
2011	Less than 3 years in the federal public service	24	26	17	9	6	15	3	61	18	2770
2011	3 to 10 years in the federal public service	15	26	18	16	13	9	2	46	33	11294
2011	11 to 20 years in the federal public service	14	25	18	18	16	8	2	43	37	8486
2011	More than 20 years in the federal public service	17	26	19	16	13	7	2	48	32	8805

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	39	32	14	8	4	3	0	74	12	5322
2018	3 to 10 years in the federal public service	21	33	19	14	10	1	0	56	25	8189
2018	11 to 20 years in the federal public service	19	34	18	16	12	1	0	54	28	8318
2018	More than 20 years in the federal public service	19	35	20	14	10	2	0	55	24	5692
2017	Less than 3 years in the federal public service	40	30	12	8	4	4	0	74	13	4525
2017	3 to 10 years in the federal public service	24	34	16	15	10	2	0	59	25	9117
2017	11 to 20 years in the federal public service	21	35	17	15	11	2	0	56	26	8886
2017	More than 20 years in the federal public service	20	38	18	13	8	2	0	60	22	6263
2014	Less than 3 years in the federal public service	39	32	12	9	5	4	0	74	14	3613
2014	3 to 10 years in the federal public service	26	35	15	14	9	1	0	62	23	10158
2014	11 to 20 years in the federal public service	22	35	16	14	10	2	0	59	25	9194
2014	More than 20 years in the federal public service	22	37	17	12	9	2	0	61	21	8590
2011	Less than 3 years in the federal public service	34	35	14	8	5	3	1	71	14	2767
2011	3 to 10 years in the federal public service	24	38	15	13	8	1	0	62	22	11294
2011	11 to 20 years in the federal public service	21	38	17	14	9	1	0	59	24	8487
2011	More than 20 years in the federal public service	25	38	17	11	8	1	0	64	19	8792
2008	Less than 3 years in the federal public service	37	39	11	7	3	2	1	78	10	3845
2008	3 to 10 years in the federal public service	23	40	15	13	8	1	0	64	21	9322
2008	11 to 20 years in the federal public service	18	40	17	14	10	1	0	58	25	8353
2008	More than 20 years in the federal public service	22	40	18	11	8	1	0	62	20	7268

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	38	31	13	9	6	3	1	71	15	5317
2018	3 to 10 years in the federal public service	23	31	16	15	14	1	0	55	29	8183
2018	11 to 20 years in the federal public service	20	30	16	17	16	1	1	50	34	8320
2018	More than 20 years in the federal public service	18	29	18	15	16	1	3	49	33	5697
2017	Less than 3 years in the federal public service	37	29	12	9	7	5	2	71	17	4523
2017	3 to 10 years in the federal public service	23	31	14	16	14	2	1	55	31	9127
2017	11 to 20 years in the federal public service	19	30	15	17	17	1	1	50	34	8881
2017	More than 20 years in the federal public service	19	29	16	16	16	2	3	50	34	6272
2014	Less than 3 years in the federal public service	37	30	11	10	8	4	1	70	18	3611
2014	3 to 10 years in the federal public service	24	32	13	15	14	2	0	57	30	10157
2014	11 to 20 years in the federal public service	20	30	14	17	17	1	1	50	35	9201
2014	More than 20 years in the federal public service	20	29	15	16	16	1	2	51	33	8586
2011	Less than 3 years in the federal public service	26	32	14	12	11	4	2	62	24	2764
2011	3 to 10 years in the federal public service	19	32	14	18	16	1	1	52	34	11289
2011	11 to 20 years in the federal public service	16	31	15	18	19	1	1	48	37	8490
2011	More than 20 years in the federal public service	18	29	16	16	18	1	3	49	35	8785
2008	Less than 3 years in the federal public service	32	40	10	8	5	3	2	76	14	3847
2008	3 to 10 years in the federal public service	20	39	12	15	13	1	1	60	28	9327
2008	11 to 20 years in the federal public service	16	36	13	17	17	1	1	52	34	8355
2008	More than 20 years in the federal public service	16	33	15	16	17	1	2	50	34	7261

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	30	33	21	6	3	6	1	67	10	5320
2018	3 to 10 years in the federal public service	19	35	24	11	7	4	0	56	19	8202
2018	11 to 20 years in the federal public service	18	34	24	12	8	3	0	54	21	8337
2018	More than 20 years in the federal public service	19	36	22	12	8	3	0	57	21	5706
2017	Less than 3 years in the federal public service	30	32	18	7	4	9	1	68	12	4528
2017	3 to 10 years in the federal public service	20	34	22	12	7	5	0	57	20	9128
2017	11 to 20 years in the federal public service	18	34	22	12	8	5	0	55	22	8884
2017	More than 20 years in the federal public service	18	36	22	12	8	4	0	56	20	6271

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	62	28	6	1	1	2	0	92	2	5297
2018	3 to 10 years in the federal public service	47	35	10	3	2	2	0	85	5	8183
2018	11 to 20 years in the federal public service	46	36	11	3	2	2	0	83	6	8315
2018	More than 20 years in the federal public service	45	37	11	3	2	2	0	84	5	5702
2017	Less than 3 years in the federal public service	58	28	8	2	1	4	1	89	3	4523
2017	3 to 10 years in the federal public service	43	36	13	3	2	3	0	81	6	9127
2017	11 to 20 years in the federal public service	40	37	14	4	3	3	0	79	7	8871
2017	More than 20 years in the federal public service	38	39	14	4	2	3	1	80	6	6255
2014	Less than 3 years in the federal public service	65	25	5	1	1	2	0	93	2	3608
2014	3 to 10 years in the federal public service	53	31	9	2	2	3	0	87	4	10161
2014	11 to 20 years in the federal public service	47	34	11	4	2	3	0	82	6	9194
2014	More than 20 years in the federal public service	45	36	12	3	2	2	0	83	5	8582

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	63	28	6	2	1	1	92	2	5292
2018	3 to 10 years in the federal public service	45	38	10	4	2	1	84	6	8192
2018	11 to 20 years in the federal public service	41	38	12	5	3	1	80	8	8304
2018	More than 20 years in the federal public service	41	40	12	4	2	1	81	7	5697
2017	Less than 3 years in the federal public service	62	29	5	2	1	1	92	3	4531
2017	3 to 10 years in the federal public service	43	39	10	4	2	2	83	7	9135
2017	11 to 20 years in the federal public service	38	40	12	5	3	2	79	8	8886
2017	More than 20 years in the federal public service	35	42	13	5	3	2	79	8	6261
2014	Less than 3 years in the federal public service	63	27	5	2	1	1	92	3	3613
2014	3 to 10 years in the federal public service	50	35	9	4	2	2	86	6	10160
2014	11 to 20 years in the federal public service	43	36	11	6	3	2	80	9	9194
2014	More than 20 years in the federal public service	41	39	11	5	3	2	81	7	8590
2011	Less than 3 years in the federal public service	53	32	8	3	2	2	87	5	2763
2011	3 to 10 years in the federal public service	37	40	12	6	3	2	78	9	11270
2011	11 to 20 years in the federal public service	31	40	14	7	5	3	73	12	8483
2011	More than 20 years in the federal public service	31	41	16	6	4	2	73	10	8797

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	69	25	4	1	1	0	94	2	5280
2018	3 to 10 years in the federal public service	49	36	8	4	3	0	85	7	8176
2018	11 to 20 years in the federal public service	42	38	10	5	4	0	80	9	8300
2018	More than 20 years in the federal public service	40	38	11	6	4	0	79	10	5692
2017	Less than 3 years in the federal public service	69	25	4	1	1	0	94	2	4531
2017	3 to 10 years in the federal public service	47	38	8	4	3	0	85	7	9129
2017	11 to 20 years in the federal public service	39	40	10	7	4	0	79	11	8888
2017	More than 20 years in the federal public service	36	41	11	7	5	0	77	12	6265
2014	Less than 3 years in the federal public service	71	24	3	1	1	0	95	2	3612
2014	3 to 10 years in the federal public service	53	34	7	4	2	0	87	6	10155
2014	11 to 20 years in the federal public service	43	36	10	6	4	0	80	10	9192
2014	More than 20 years in the federal public service	41	38	10	6	4	0	80	10	8588
2011	Less than 3 years in the federal public service	61	29	6	3	1	0	90	4	2760
2011	3 to 10 years in the federal public service	42	40	10	5	3	0	82	8	11263
2011	11 to 20 years in the federal public service	34	41	12	7	5	0	76	12	8449
2011	More than 20 years in the federal public service	35	41	12	7	5	0	77	12	8770
2008	Less than 3 years in the federal public service	58	33	5	2	1	0	91	3	3847
2008	3 to 10 years in the federal public service	36	44	10	6	3	0	80	9	9318
2008	11 to 20 years in the federal public service	29	44	13	7	5	1	74	13	8353
2008	More than 20 years in the federal public service	33	43	11	8	5	1	77	12	7259

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	61	27	8	2	1	0	88	4	5290
2018	3 to 10 years in the federal public service	40	34	15	6	4	0	75	11	8184
2018	11 to 20 years in the federal public service	35	35	16	8	6	0	70	14	8315
2018	More than 20 years in the federal public service	33	35	16	8	7	1	68	15	5702
2017	Less than 3 years in the federal public service	58	28	9	3	2	0	86	5	4526
2017	3 to 10 years in the federal public service	37	36	15	7	4	1	74	11	9123
2017	11 to 20 years in the federal public service	31	35	17	9	7	1	67	16	8874
2017	More than 20 years in the federal public service	30	35	18	10	7	1	65	17	6256
2014	Less than 3 years in the federal public service	56	30	8	4	2	1	86	6	3613
2014	3 to 10 years in the federal public service	37	38	14	7	4	0	75	11	10157
2014	11 to 20 years in the federal public service	31	36	16	10	6	1	67	17	9202
2014	More than 20 years in the federal public service	27	38	16	10	8	0	65	19	8592
2011	Less than 3 years in the federal public service	47	33	12	4	3	1	81	7	2765
2011	3 to 10 years in the federal public service	33	39	16	7	5	1	72	12	11280
2011	11 to 20 years in the federal public service	27	39	19	9	6	1	66	15	8465
2011	More than 20 years in the federal public service	28	37	19	9	6	1	65	15	8791

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	56	30	8	4	1	0	87	5	5266
2018	3 to 10 years in the federal public service	36	37	14	8	4	0	74	12	8160
2018	11 to 20 years in the federal public service	33	37	16	9	5	0	70	14	8270
2018	More than 20 years in the federal public service	31	37	16	9	6	0	69	15	5674
2017	Less than 3 years in the federal public service	55	31	9	4	1	0	86	5	4524
2017	3 to 10 years in the federal public service	34	39	14	8	4	0	73	13	9125
2017	11 to 20 years in the federal public service	29	38	16	10	6	0	68	17	8879
2017	More than 20 years in the federal public service	28	38	16	11	7	0	66	17	6259
2014	Less than 3 years in the federal public service	53	33	8	4	2	0	86	6	3612
2014	3 to 10 years in the federal public service	35	39	14	8	4	0	75	12	10158
2014	11 to 20 years in the federal public service	30	39	15	11	6	0	68	17	9196
2014	More than 20 years in the federal public service	28	39	15	11	7	0	67	18	8590
2011	Less than 3 years in the federal public service	46	36	10	5	2	1	82	8	2763
2011	3 to 10 years in the federal public service	31	41	15	8	4	0	73	12	11270
2011	11 to 20 years in the federal public service	26	41	17	10	6	0	67	16	8465
2011	More than 20 years in the federal public service	27	41	17	9	6	0	68	15	8789
2008	Less than 3 years in the federal public service	48	37	8	5	2	0	85	7	3845
2008	3 to 10 years in the federal public service	31	44	13	8	4	0	75	12	9320
2008	11 to 20 years in the federal public service	25	44	15	10	6	0	69	16	8344
2008	More than 20 years in the federal public service	30	41	13	9	6	0	72	15	7260

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	40	25	19	8	5	3	0	67	14	5309
2018	3 to 10 years in the federal public service	31	27	20	11	8	3	0	59	20	8211
2018	11 to 20 years in the federal public service	32	26	19	12	8	3	0	60	20	8324
2018	More than 20 years in the federal public service	35	28	17	10	7	3	1	65	17	5713
2017	Less than 3 years in the federal public service	38	23	19	9	5	5	0	65	15	4530
2017	3 to 10 years in the federal public service	30	27	19	12	8	5	0	60	21	9121
2017	11 to 20 years in the federal public service	29	28	18	12	8	4	0	60	21	8883
2017	More than 20 years in the federal public service	32	29	18	9	7	4	1	64	17	6250
2014	Less than 3 years in the federal public service	37	25	18	9	6	5	0	66	15	3612
2014	3 to 10 years in the federal public service	31	27	19	12	7	4	0	60	20	10161
2014	11 to 20 years in the federal public service	30	28	18	11	8	4	0	61	20	9200
2014	More than 20 years in the federal public service	32	30	17	9	7	4	1	65	17	8586
2011	Less than 3 years in the federal public service	34	24	18	11	8	5	1	61	20	2759
2011	3 to 10 years in the federal public service	28	27	18	13	9	5	0	58	23	11282
2011	11 to 20 years in the federal public service	28	29	18	11	8	5	0	60	21	8466
2011	More than 20 years in the federal public service	33	30	17	9	6	4	1	66	17	8785
2008	Less than 3 years in the federal public service	31	24	19	11	8	7	1	59	20	3847
2008	3 to 10 years in the federal public service	26	29	18	13	8	5	0	59	22	9318
2008	11 to 20 years in the federal public service	27	32	17	11	8	6	0	62	20	8352
2008	More than 20 years in the federal public service	34	31	14	10	6	4	1	69	16	7260

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in the federal public service	21	41	37	5351
2018	3 to 10 years in the federal public service	22	41	37	8260
2018	11 to 20 years in the federal public service	20	45	35	8383
2018	More than 20 years in the federal public service	27	46	28	5733
2017	Less than 3 years in the federal public service	24	42	35	4533
2017	3 to 10 years in the federal public service	21	43	36	9145
2017	11 to 20 years in the federal public service	19	48	34	8884
2017	More than 20 years in the federal public service	27	47	25	6268
2014	Less than 3 years in the federal public service	22	42	36	3615
2014	3 to 10 years in the federal public service	23	40	37	10159
2014	11 to 20 years in the federal public service	18	48	34	9200
2014	More than 20 years in the federal public service	24	50	26	8588
2011	Less than 3 years in the federal public service	27	37	36	2770
2011	3 to 10 years in the federal public service	24	41	35	11313
2011	11 to 20 years in the federal public service	19	50	32	8494
2011	More than 20 years in the federal public service	24	52	24	8801

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in the federal public service	0	48	24	7	16	5	1125
2018	3 to 10 years in the federal public service	5	57	25	6	2	5	1854
2018	11 to 20 years in the federal public service	15	53	21	4	1	6	1659
2018	More than 20 years in the federal public service	67	20	6	3	1	4	1527
2017	Less than 3 years in the federal public service	0	37	21	8	29	5	1050
2017	3 to 10 years in the federal public service	5	55	22	6	5	7	1906
2017	11 to 20 years in the federal public service	17	51	18	4	2	9	1666
2017	More than 20 years in the federal public service	70	16	5	3	1	5	1718
2014	Less than 3 years in the federal public service	3	50	20	12	9999	14	815
2014	3 to 10 years in the federal public service	4	61	22	8	9999	5	2335
2014	11 to 20 years in the federal public service	16	53	14	8	9999	8	1654
2014	More than 20 years in the federal public service	66	20	4	5	9999	4	2047
2011	Less than 3 years in the federal public service	2	48	23	14	9999	14	725
2011	3 to 10 years in the federal public service	3	56	26	8	9999	7	2668
2011	11 to 20 years in the federal public service	17	53	19	6	9999	5	1572
2011	More than 20 years in the federal public service	67	20	5	4	9999	4	2098

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	7	93	5345
2018	3 to 10 years in the federal public service	12	88	8248
2018	11 to 20 years in the federal public service	15	85	8359
2018	More than 20 years in the federal public service	14	86	5731

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	65	364
2018	3 to 10 years in the federal public service	54	1024
2018	11 to 20 years in the federal public service	49	1212
2018	More than 20 years in the federal public service	39	774

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	42	364
2018	3 to 10 years in the federal public service	59	1024
2018	11 to 20 years in the federal public service	65	1212
2018	More than 20 years in the federal public service	67	774

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	2	364
2018	3 to 10 years in the federal public service	5	1024
2018	11 to 20 years in the federal public service	5	1212
2018	More than 20 years in the federal public service	9	774

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	0	1024
2018	More than 20 years in the federal public service	0	774

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	6	364
2018	3 to 10 years in the federal public service	6	1024
2018	11 to 20 years in the federal public service	4	1212
2018	More than 20 years in the federal public service	3	774

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	15	364
2018	3 to 10 years in the federal public service	14	1024
2018	11 to 20 years in the federal public service	9	1212
2018	More than 20 years in the federal public service	7	774

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	3	364
2018	3 to 10 years in the federal public service	3	1024
2018	11 to 20 years in the federal public service	3	1212
2018	More than 20 years in the federal public service	3	774

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	35	364
2018	3 to 10 years in the federal public service	36	1023
2018	11 to 20 years in the federal public service	37	1210
2018	More than 20 years in the federal public service	36	771

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	29	364
2018	3 to 10 years in the federal public service	35	1023
2018	11 to 20 years in the federal public service	41	1210
2018	More than 20 years in the federal public service	40	771

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	26	364
2018	3 to 10 years in the federal public service	37	1023
2018	11 to 20 years in the federal public service	45	1210
2018	More than 20 years in the federal public service	45	771

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	41	364
2018	3 to 10 years in the federal public service	40	1023
2018	11 to 20 years in the federal public service	43	1210
2018	More than 20 years in the federal public service	41	771

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	16	364
2018	3 to 10 years in the federal public service	25	1023
2018	11 to 20 years in the federal public service	31	1210
2018	More than 20 years in the federal public service	30	771

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	59	364
2018	3 to 10 years in the federal public service	57	1023
2018	11 to 20 years in the federal public service	54	1210
2018	More than 20 years in the federal public service	50	771

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	26	364
2018	3 to 10 years in the federal public service	32	1023
2018	11 to 20 years in the federal public service	38	1210
2018	More than 20 years in the federal public service	34	771

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	1	1023
2018	11 to 20 years in the federal public service	1	1210

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	12	364
2018	3 to 10 years in the federal public service	13	1023
2018	11 to 20 years in the federal public service	7	1210
2018	More than 20 years in the federal public service	3	771

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	9	364
2018	3 to 10 years in the federal public service	10	1023
2018	11 to 20 years in the federal public service	11	1210
2018	More than 20 years in the federal public service	9	771

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	37	364
2018	3 to 10 years in the federal public service	45	1023
2018	11 to 20 years in the federal public service	51	1210
2018	More than 20 years in the federal public service	50	771

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	19	364
2018	3 to 10 years in the federal public service	22	1023
2018	11 to 20 years in the federal public service	23	1210
2018	More than 20 years in the federal public service	20	771

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	16	364
2018	3 to 10 years in the federal public service	13	1023
2018	11 to 20 years in the federal public service	14	1210
2018	More than 20 years in the federal public service	14	771

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	43	362
2018	3 to 10 years in the federal public service	47	1023
2018	11 to 20 years in the federal public service	48	1212
2018	More than 20 years in the federal public service	46	771

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	21	362
2018	3 to 10 years in the federal public service	25	1023
2018	11 to 20 years in the federal public service	25	1212
2018	More than 20 years in the federal public service	27	771

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	2	362
2018	3 to 10 years in the federal public service	4	1023
2018	11 to 20 years in the federal public service	5	1212
2018	More than 20 years in the federal public service	7	771

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	13	362
2018	3 to 10 years in the federal public service	21	1023
2018	11 to 20 years in the federal public service	27	1212
2018	More than 20 years in the federal public service	24	771

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	8	362
2018	3 to 10 years in the federal public service	10	1023
2018	11 to 20 years in the federal public service	9	1212
2018	More than 20 years in the federal public service	8	771

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	3	362
2018	3 to 10 years in the federal public service	6	1023
2018	11 to 20 years in the federal public service	7	1212
2018	More than 20 years in the federal public service	9	771

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	13	362
2018	3 to 10 years in the federal public service	14	1023
2018	11 to 20 years in the federal public service	13	1212
2018	More than 20 years in the federal public service	12	771

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	7	362
2018	3 to 10 years in the federal public service	8	1023
2018	11 to 20 years in the federal public service	10	1212
2018	More than 20 years in the federal public service	11	771

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	35	362
2018	3 to 10 years in the federal public service	29	1023
2018	11 to 20 years in the federal public service	27	1212
2018	More than 20 years in the federal public service	25	771

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	15	351
2018	3 to 10 years in the federal public service	13	959
2018	11 to 20 years in the federal public service	11	1129
2018	More than 20 years in the federal public service	9	702

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	32	351
2018	3 to 10 years in the federal public service	22	959
2018	11 to 20 years in the federal public service	17	1129
2018	More than 20 years in the federal public service	12	702

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	15	351
2018	3 to 10 years in the federal public service	11	959
2018	11 to 20 years in the federal public service	9	1129
2018	More than 20 years in the federal public service	8	702

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	8	351
2018	3 to 10 years in the federal public service	8	959
2018	11 to 20 years in the federal public service	6	1129
2018	More than 20 years in the federal public service	6	702

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	11	351
2018	3 to 10 years in the federal public service	10	959
2018	11 to 20 years in the federal public service	9	1129
2018	More than 20 years in the federal public service	8	702

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	7	351
2018	3 to 10 years in the federal public service	8	959
2018	11 to 20 years in the federal public service	10	1129
2018	More than 20 years in the federal public service	11	702

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	7	351
2018	3 to 10 years in the federal public service	11	959
2018	11 to 20 years in the federal public service	12	1129
2018	More than 20 years in the federal public service	9	702

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	21	351
2018	3 to 10 years in the federal public service	11	959
2018	11 to 20 years in the federal public service	8	1129
2018	More than 20 years in the federal public service	6	702

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	9	351
2018	3 to 10 years in the federal public service	11	959
2018	11 to 20 years in the federal public service	14	1129
2018	More than 20 years in the federal public service	16	702

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	25	351
2018	3 to 10 years in the federal public service	27	959
2018	11 to 20 years in the federal public service	25	1129
2018	More than 20 years in the federal public service	25	702

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	5	351
2018	3 to 10 years in the federal public service	9	959
2018	11 to 20 years in the federal public service	8	1129
2018	More than 20 years in the federal public service	8	702

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	43	351
2018	3 to 10 years in the federal public service	44	959
2018	11 to 20 years in the federal public service	48	1129
2018	More than 20 years in the federal public service	43	702

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	1	959
2018	11 to 20 years in the federal public service	2	1129

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	43	351
2018	3 to 10 years in the federal public service	52	959
2018	11 to 20 years in the federal public service	58	1129
2018	More than 20 years in the federal public service	60	702

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	2	351
2018	3 to 10 years in the federal public service	2	959
2018	11 to 20 years in the federal public service	4	1129
2018	More than 20 years in the federal public service	5	702

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	10	351
2018	3 to 10 years in the federal public service	11	959
2018	11 to 20 years in the federal public service	12	1129
2018	More than 20 years in the federal public service	14	702

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	31	16	16	2	1	25	9	71	5	5334
2018	3 to 10 years in the federal public service	20	20	22	6	5	22	6	55	15	8210
2018	11 to 20 years in the federal public service	17	20	23	7	8	20	4	49	20	8332
2018	More than 20 years in the federal public service	19	24	22	7	6	19	3	54	17	5709
2017	Less than 3 years in the federal public service	28	14	11	2	2	30	14	75	6	4534
2017	3 to 10 years in the federal public service	20	19	19	5	5	24	8	58	15	9141
2017	11 to 20 years in the federal public service	18	20	20	7	8	21	5	52	20	8888
2017	More than 20 years in the federal public service	19	23	22	6	6	20	4	55	17	6273
2014	Less than 3 years in the federal public service	29	15	12	2	1	30	12	74	5	3615
2014	3 to 10 years in the federal public service	22	20	18	5	5	23	7	60	14	10160
2014	11 to 20 years in the federal public service	19	21	20	7	7	21	5	55	18	9192
2014	More than 20 years in the federal public service	21	24	20	7	6	19	3	58	16	8590

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	51	26	10	2	1	8	1	85	3	5330
2018	3 to 10 years in the federal public service	34	32	17	5	4	7	1	72	10	8212
2018	11 to 20 years in the federal public service	31	33	18	7	6	5	0	68	13	8332
2018	More than 20 years in the federal public service	32	35	17	6	5	5	0	71	11	5709
2017	Less than 3 years in the federal public service	49	25	9	2	1	12	2	86	4	4527
2017	3 to 10 years in the federal public service	35	32	16	5	4	8	1	74	9	9132
2017	11 to 20 years in the federal public service	31	34	16	6	5	6	1	70	13	8880
2017	More than 20 years in the federal public service	31	36	16	6	5	5	1	71	11	6262
2014	Less than 3 years in the federal public service	50	27	9	2	1	11	1	87	3	3613
2014	3 to 10 years in the federal public service	37	32	14	5	3	8	1	76	8	10151
2014	11 to 20 years in the federal public service	33	33	16	6	5	6	1	71	12	9187
2014	More than 20 years in the federal public service	34	35	15	5	4	5	0	73	10	8585
2011	Less than 3 years in the federal public service	55	29	8	2	1	4	0	88	3	2763
2011	3 to 10 years in the federal public service	42	38	10	5	3	2	0	82	8	11287
2011	11 to 20 years in the federal public service	37	40	11	6	3	3	0	79	9	8473
2011	More than 20 years in the federal public service	40	38	11	5	3	2	0	80	9	8786

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	4	96	5350
2018	3 to 10 years in the federal public service	8	92	8240
2018	11 to 20 years in the federal public service	9	91	8342
2018	More than 20 years in the federal public service	8	92	5719

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	45	190
2018	3 to 10 years in the federal public service	33	626
2018	11 to 20 years in the federal public service	30	755
2018	More than 20 years in the federal public service	26	431

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	59	190
2018	3 to 10 years in the federal public service	75	626
2018	11 to 20 years in the federal public service	80	755
2018	More than 20 years in the federal public service	84	431

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	2	626
2018	11 to 20 years in the federal public service	3	755

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	11 to 20 years in the federal public service	0	755
2018	More than 20 years in the federal public service	0	431

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	9	190
2018	3 to 10 years in the federal public service	7	626
2018	11 to 20 years in the federal public service	6	755
2018	More than 20 years in the federal public service	5	431

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	16	190
2018	3 to 10 years in the federal public service	12	626
2018	11 to 20 years in the federal public service	7	755
2018	More than 20 years in the federal public service	6	431

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	9	190
2018	3 to 10 years in the federal public service	10	626
2018	11 to 20 years in the federal public service	8	755
2018	More than 20 years in the federal public service	9	431

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	33	190
2018	3 to 10 years in the federal public service	36	620
2018	11 to 20 years in the federal public service	29	757
2018	More than 20 years in the federal public service	18	432

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	32	190
2018	3 to 10 years in the federal public service	27	620
2018	11 to 20 years in the federal public service	20	757
2018	More than 20 years in the federal public service	14	432

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	24	190
2018	3 to 10 years in the federal public service	22	620
2018	11 to 20 years in the federal public service	19	757
2018	More than 20 years in the federal public service	13	432

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	11	190
2018	3 to 10 years in the federal public service	8	620
2018	11 to 20 years in the federal public service	8	757
2018	More than 20 years in the federal public service	4	432

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	23	190
2018	3 to 10 years in the federal public service	25	620
2018	11 to 20 years in the federal public service	23	757
2018	More than 20 years in the federal public service	40	432

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	18	190
2018	3 to 10 years in the federal public service	29	620
2018	11 to 20 years in the federal public service	27	757
2018	More than 20 years in the federal public service	20	432

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	5	190
2018	3 to 10 years in the federal public service	4	620
2018	11 to 20 years in the federal public service	4	757
2018	More than 20 years in the federal public service	2	432

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	2	620
2018	11 to 20 years in the federal public service	2	757

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	3	190
2018	3 to 10 years in the federal public service	7	620
2018	11 to 20 years in the federal public service	6	757
2018	More than 20 years in the federal public service	5	432

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	5	190
2018	3 to 10 years in the federal public service	10	620
2018	11 to 20 years in the federal public service	14	757
2018	More than 20 years in the federal public service	9	432

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	2	620
2018	11 to 20 years in the federal public service	2	757

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	9	190
2018	3 to 10 years in the federal public service	12	620
2018	11 to 20 years in the federal public service	22	757
2018	More than 20 years in the federal public service	25	432

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	190

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	14	190
2018	3 to 10 years in the federal public service	16	620
2018	11 to 20 years in the federal public service	17	757
2018	More than 20 years in the federal public service	20	432

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	19	190
2018	3 to 10 years in the federal public service	24	625
2018	11 to 20 years in the federal public service	28	757
2018	More than 20 years in the federal public service	29	431

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	8	190
2018	3 to 10 years in the federal public service	10	625
2018	11 to 20 years in the federal public service	14	757
2018	More than 20 years in the federal public service	17	431

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	2	625
2018	11 to 20 years in the federal public service	3	757

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	14	190
2018	3 to 10 years in the federal public service	15	625
2018	11 to 20 years in the federal public service	22	757
2018	More than 20 years in the federal public service	21	431

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	2	190
2018	3 to 10 years in the federal public service	3	625
2018	11 to 20 years in the federal public service	3	757
2018	More than 20 years in the federal public service	6	431

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	3	190
2018	3 to 10 years in the federal public service	5	625
2018	11 to 20 years in the federal public service	7	757
2018	More than 20 years in the federal public service	7	431

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	13	190
2018	3 to 10 years in the federal public service	10	625
2018	11 to 20 years in the federal public service	9	757
2018	More than 20 years in the federal public service	7	431

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	5	190
2018	3 to 10 years in the federal public service	7	625
2018	11 to 20 years in the federal public service	7	757
2018	More than 20 years in the federal public service	9	431

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	58	190
2018	3 to 10 years in the federal public service	54	625
2018	11 to 20 years in the federal public service	47	757
2018	More than 20 years in the federal public service	48	431

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	6	184
2018	3 to 10 years in the federal public service	6	593
2018	11 to 20 years in the federal public service	5	696
2018	More than 20 years in the federal public service	5	399

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	31	184
2018	3 to 10 years in the federal public service	16	593
2018	11 to 20 years in the federal public service	8	696
2018	More than 20 years in the federal public service	7	399

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	7	184
2018	3 to 10 years in the federal public service	3	593
2018	11 to 20 years in the federal public service	3	696
2018	More than 20 years in the federal public service	3	399

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	2	593
2018	11 to 20 years in the federal public service	2	696

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	4	184
2018	3 to 10 years in the federal public service	3	593
2018	11 to 20 years in the federal public service	3	696
2018	More than 20 years in the federal public service	3	399

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	3	184
2018	3 to 10 years in the federal public service	4	593
2018	11 to 20 years in the federal public service	4	696
2018	More than 20 years in the federal public service	5	399

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	5	184
2018	3 to 10 years in the federal public service	9	593
2018	11 to 20 years in the federal public service	5	696
2018	More than 20 years in the federal public service	4	399

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	16	184
2018	3 to 10 years in the federal public service	12	593
2018	11 to 20 years in the federal public service	7	696
2018	More than 20 years in the federal public service	8	399

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	6	184
2018	3 to 10 years in the federal public service	10	593
2018	11 to 20 years in the federal public service	10	696
2018	More than 20 years in the federal public service	13	399

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	19	184
2018	3 to 10 years in the federal public service	22	593
2018	11 to 20 years in the federal public service	22	696
2018	More than 20 years in the federal public service	25	399

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	4	184
2018	3 to 10 years in the federal public service	11	593
2018	11 to 20 years in the federal public service	8	696
2018	More than 20 years in the federal public service	8	399

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	37	184
2018	3 to 10 years in the federal public service	40	593
2018	11 to 20 years in the federal public service	44	696
2018	More than 20 years in the federal public service	41	399

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	0	184
2018	3 to 10 years in the federal public service	2	593
2018	11 to 20 years in the federal public service	2	696
2018	More than 20 years in the federal public service	2	399

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	49	184
2018	3 to 10 years in the federal public service	61	593
2018	11 to 20 years in the federal public service	66	696
2018	More than 20 years in the federal public service	67	399

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in the federal public service	2	593
2018	11 to 20 years in the federal public service	3	696

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	14	184
2018	3 to 10 years in the federal public service	13	593
2018	11 to 20 years in the federal public service	11	696
2018	More than 20 years in the federal public service	17	399

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	34	17	15	1	1	25	7	75	3	5333
2018	3 to 10 years in the federal public service	21	19	22	4	3	24	5	58	10	8226
2018	11 to 20 years in the federal public service	19	20	25	4	5	23	3	54	12	8331
2018	More than 20 years in the federal public service	21	23	24	4	4	22	3	58	10	5713
2017	Less than 3 years in the federal public service	30	16	12	1	1	31	10	77	3	4532
2017	3 to 10 years in the federal public service	22	20	19	3	3	28	6	63	9	9138
2017	11 to 20 years in the federal public service	20	20	22	4	4	26	5	57	11	8879
2017	More than 20 years in the federal public service	21	23	22	4	3	24	4	60	10	6272
2014	Less than 3 years in the federal public service	30	15	11	1	1	33	10	78	3	3616
2014	3 to 10 years in the federal public service	23	18	18	3	2	29	7	64	8	10147
2014	11 to 20 years in the federal public service	21	19	22	4	3	27	5	58	10	9197
2014	More than 20 years in the federal public service	23	22	22	3	3	24	4	62	9	8591

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	52	26	10	1	1	8	1	87	2	5338
2018	3 to 10 years in the federal public service	35	32	18	4	3	8	1	73	7	8235
2018	11 to 20 years in the federal public service	33	33	19	5	4	6	1	71	9	8331
2018	More than 20 years in the federal public service	34	34	18	4	3	6	1	73	8	5711
2017	Less than 3 years in the federal public service	51	25	8	1	1	12	2	88	3	4528
2017	3 to 10 years in the federal public service	36	32	15	3	3	9	1	77	7	9122
2017	11 to 20 years in the federal public service	34	33	17	4	4	8	1	74	8	8858
2017	More than 20 years in the federal public service	33	35	17	4	3	7	1	75	7	6250
2014	Less than 3 years in the federal public service	51	26	9	1	1	11	2	88	2	3613
2014	3 to 10 years in the federal public service	39	31	14	3	2	10	1	79	5	10146
2014	11 to 20 years in the federal public service	35	32	16	4	3	9	1	75	7	9196
2014	More than 20 years in the federal public service	35	34	16	4	3	8	1	76	7	8578
2011	Less than 3 years in the federal public service	57	28	7	2	1	5	0	90	2	2766
2011	3 to 10 years in the federal public service	44	37	10	3	2	4	0	84	5	11281
2011	11 to 20 years in the federal public service	40	38	11	4	3	4	0	81	7	8470
2011	More than 20 years in the federal public service	41	38	11	4	2	4	0	82	6	8784

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	32	29	20	9	8	1	1	63	17	5343
2018	3 to 10 years in the federal public service	24	29	22	11	12	0	1	54	24	8231
2018	11 to 20 years in the federal public service	26	29	22	10	11	0	1	57	21	8331
2018	More than 20 years in the federal public service	29	29	20	11	9	0	2	59	20	5712
2017	Less than 3 years in the federal public service	29	28	19	11	11	1	2	58	23	4533
2017	3 to 10 years in the federal public service	25	28	19	12	13	1	2	55	26	9133
2017	11 to 20 years in the federal public service	27	29	19	12	11	1	2	57	23	8871
2017	More than 20 years in the federal public service	29	26	19	12	11	1	2	56	24	6254

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	31	30	25	9	4	0	1	62	13	5331
2018	3 to 10 years in the federal public service	18	30	29	14	8	0	1	48	23	8224
2018	11 to 20 years in the federal public service	15	26	29	18	11	0	1	42	29	8330
2018	More than 20 years in the federal public service	14	25	31	18	12	0	1	39	30	5703
2017	Less than 3 years in the federal public service	33	31	21	8	4	1	2	66	12	4530
2017	3 to 10 years in the federal public service	21	31	27	13	7	0	2	52	21	9119
2017	11 to 20 years in the federal public service	16	28	28	16	10	0	1	45	27	8872
2017	More than 20 years in the federal public service	15	26	28	18	11	0	1	42	30	6259

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	44	26	16	6	3	1	4	73	10	5318
2018	3 to 10 years in the federal public service	28	29	22	11	7	0	3	59	18	8192
2018	11 to 20 years in the federal public service	21	29	25	14	9	0	2	51	23	8287
2018	More than 20 years in the federal public service	17	29	27	16	10	0	2	47	26	5691
2017	Less than 3 years in the federal public service	46	25	12	6	3	1	6	76	10	4529
2017	3 to 10 years in the federal public service	28	30	20	11	7	1	4	61	18	9113
2017	11 to 20 years in the federal public service	21	30	23	14	8	0	3	53	23	8857
2017	More than 20 years in the federal public service	18	29	25	16	10	1	2	48	26	6249

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	45	25	15	7	4	2	3	74	11	5326
2018	3 to 10 years in the federal public service	29	25	21	12	9	1	3	56	22	8193
2018	11 to 20 years in the federal public service	22	24	23	15	11	1	2	48	28	8289
2018	More than 20 years in the federal public service	20	24	24	17	12	1	2	45	30	5686
2017	Less than 3 years in the federal public service	45	23	14	7	4	3	4	73	12	4531
2017	3 to 10 years in the federal public service	29	24	19	12	9	2	4	57	22	9127
2017	11 to 20 years in the federal public service	23	24	21	15	11	2	4	50	28	8871
2017	More than 20 years in the federal public service	20	24	24	16	12	1	3	46	30	6253

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	70	15	6	1	1	1	6	92	2	5321
2018	3 to 10 years in the federal public service	61	18	8	2	2	0	9	87	4	8204
2018	11 to 20 years in the federal public service	56	19	8	4	2	1	10	84	6	8289
2018	More than 20 years in the federal public service	50	18	11	4	3	1	12	79	8	5686
2017	Less than 3 years in the federal public service	66	13	5	2	1	1	12	91	3	4512
2017	3 to 10 years in the federal public service	57	17	7	2	1	1	15	87	4	9116
2017	11 to 20 years in the federal public service	52	18	8	3	2	1	16	84	6	8863
2017	More than 20 years in the federal public service	46	19	10	4	2	1	18	80	8	6237

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	48	25	16	6	4	1	74	10	5326
2018	3 to 10 years in the federal public service	36	28	20	8	7	1	65	15	8222
2018	11 to 20 years in the federal public service	31	29	21	10	8	1	60	18	8313
2018	More than 20 years in the federal public service	32	29	22	9	6	2	62	16	5701
2017	Less than 3 years in the federal public service	45	27	16	7	4	1	73	11	4520
2017	3 to 10 years in the federal public service	33	30	20	9	6	1	64	15	9095
2017	11 to 20 years in the federal public service	28	31	22	11	7	1	60	18	8848
2017	More than 20 years in the federal public service	30	32	22	9	5	1	63	14	6224

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	42	30	16	6	3	1	2	75	9	5303
2018	3 to 10 years in the federal public service	27	34	22	9	5	1	2	63	15	8209
2018	11 to 20 years in the federal public service	22	36	24	10	6	1	1	59	16	8313
2018	More than 20 years in the federal public service	21	36	24	11	6	1	1	58	17	5687
2017	Less than 3 years in the federal public service	45	27	15	5	3	1	3	75	8	4519
2017	3 to 10 years in the federal public service	28	33	21	9	5	1	2	64	15	9084
2017	11 to 20 years in the federal public service	24	34	23	11	6	1	2	59	17	8837
2017	More than 20 years in the federal public service	24	34	22	11	6	1	2	60	17	6220

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	38	29	18	8	3	1	2	69	12	5302
2018	3 to 10 years in the federal public service	22	32	25	12	7	1	1	55	19	8207
2018	11 to 20 years in the federal public service	17	31	26	15	9	0	1	49	24	8307
2018	More than 20 years in the federal public service	15	33	27	16	9	0	1	48	25	5683
2017	Less than 3 years in the federal public service	42	27	17	7	3	1	3	73	10	4521
2017	3 to 10 years in the federal public service	24	32	22	13	6	1	2	58	19	9086
2017	11 to 20 years in the federal public service	17	30	24	16	9	1	2	49	26	8848
2017	More than 20 years in the federal public service	16	31	25	17	9	1	1	47	27	6225

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	42	28	16	8	4	1	2	72	12	5296
2018	3 to 10 years in the federal public service	31	31	21	10	5	0	2	63	16	8205
2018	11 to 20 years in the federal public service	28	32	21	11	7	0	1	61	18	8305
2018	More than 20 years in the federal public service	27	35	21	10	6	0	1	63	15	5686
2017	Less than 3 years in the federal public service	43	28	15	7	3	1	3	74	10	4521
2017	3 to 10 years in the federal public service	33	31	18	10	5	1	2	65	16	9090
2017	11 to 20 years in the federal public service	27	33	20	11	6	1	2	62	18	8843
2017	More than 20 years in the federal public service	28	33	20	10	5	1	2	63	16	6221

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	33	28	22	11	5	0	1	62	16	5291
2018	3 to 10 years in the federal public service	26	31	23	12	7	0	1	58	19	8194
2018	11 to 20 years in the federal public service	22	31	24	14	8	0	1	53	23	8291
2018	More than 20 years in the federal public service	19	30	25	15	9	0	1	50	24	5667
2017	Less than 3 years in the federal public service	33	32	19	8	5	1	2	67	14	4513
2017	3 to 10 years in the federal public service	27	32	22	11	6	1	2	60	18	9070
2017	11 to 20 years in the federal public service	22	31	23	14	8	1	2	54	23	8832
2017	More than 20 years in the federal public service	19	30	25	16	9	1	2	50	25	6211

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	64	19	9	3	2	3	86	5	5291
2018	3 to 10 years in the federal public service	53	23	12	5	4	3	78	9	8162
2018	11 to 20 years in the federal public service	50	24	12	6	5	3	76	12	8279
2018	More than 20 years in the federal public service	50	24	13	6	4	3	76	10	5661
2017	Less than 3 years in the federal public service	64	20	9	3	2	2	86	5	4528
2017	3 to 10 years in the federal public service	53	24	12	5	3	2	79	9	9129
2017	11 to 20 years in the federal public service	49	24	13	6	4	3	76	10	8886
2017	More than 20 years in the federal public service	50	25	14	5	3	3	77	9	6260

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	75	12	5	2	1	1	4	92	3	5290
2018	3 to 10 years in the federal public service	68	15	6	2	2	1	6	89	5	8196
2018	11 to 20 years in the federal public service	66	15	7	3	3	1	6	86	6	8302
2018	More than 20 years in the federal public service	64	17	7	3	3	1	6	86	6	5667

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	78	9	4	2	2	1	4	91	4	5296
2018	3 to 10 years in the federal public service	67	15	6	4	3	1	4	86	7	8190
2018	11 to 20 years in the federal public service	65	14	7	4	5	1	3	83	9	8303
2018	More than 20 years in the federal public service	66	14	7	4	4	1	4	85	8	5676
2017	Less than 3 years in the federal public service	80	8	3	2	2	1	4	93	4	4526
2017	3 to 10 years in the federal public service	70	13	6	3	3	1	4	87	7	9123
2017	11 to 20 years in the federal public service	66	15	6	4	3	1	4	85	8	8884
2017	More than 20 years in the federal public service	68	14	7	4	3	1	4	86	7	6259

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	70	18	6	2	1	2	90	3	5321
2018	3 to 10 years in the federal public service	56	27	10	3	2	2	84	6	8213
2018	11 to 20 years in the federal public service	51	30	11	4	3	1	82	7	8334
2018	More than 20 years in the federal public service	51	30	11	3	2	2	83	6	5703
2017	Less than 3 years in the federal public service	72	16	5	2	1	3	92	3	4514
2017	3 to 10 years in the federal public service	58	26	8	3	2	2	86	5	9116
2017	11 to 20 years in the federal public service	53	29	10	3	2	2	85	5	8874
2017	More than 20 years in the federal public service	53	30	10	3	2	3	85	5	6267

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	72	14	6	3	2	0	2	88	5	5304
2018	3 to 10 years in the federal public service	55	22	11	6	5	0	2	78	11	8190
2018	11 to 20 years in the federal public service	50	24	12	6	6	0	1	75	13	8295
2018	More than 20 years in the federal public service	49	25	12	7	5	0	2	76	12	5682
2017	Less than 3 years in the federal public service	75	13	4	2	2	1	3	91	4	4523
2017	3 to 10 years in the federal public service	60	20	8	5	4	1	2	82	9	9124
2017	11 to 20 years in the federal public service	55	22	10	6	5	0	2	79	11	8872
2017	More than 20 years in the federal public service	54	23	10	6	4	1	2	79	10	6257

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	67	4	2	1	0	1	26	96	2	5267
2018	3 to 10 years in the federal public service	53	9	4	1	1	0	31	91	3	8155
2018	11 to 20 years in the federal public service	47	13	6	2	1	0	31	87	5	8256
2018	More than 20 years in the federal public service	43	16	8	3	1	0	29	84	6	5654
2017	Less than 3 years in the federal public service	69	4	1	1	0	1	24	97	1	4520
2017	3 to 10 years in the federal public service	55	9	3	1	1	1	30	93	3	9115
2017	11 to 20 years in the federal public service	48	12	5	2	1	0	32	88	4	8871
2017	More than 20 years in the federal public service	45	16	6	2	1	0	29	87	5	6253

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	67	15	8	3	2	1	5	87	5	5283
2018	3 to 10 years in the federal public service	55	21	11	4	3	0	6	81	7	8181
2018	11 to 20 years in the federal public service	55	23	11	3	2	0	6	83	5	8302
2018	More than 20 years in the federal public service	55	24	10	3	1	0	7	85	4	5668
2017	Less than 3 years in the federal public service	68	13	7	3	1	1	6	88	5	4486
2017	3 to 10 years in the federal public service	58	19	9	3	2	1	8	84	6	9088
2017	11 to 20 years in the federal public service	57	21	9	3	1	1	8	85	5	8825
2017	More than 20 years in the federal public service	57	22	9	3	1	0	8	86	4	6220

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	35	14	15	13	20	1	1	50	34	5326
2018	3 to 10 years in the federal public service	53	18	9	6	10	0	3	74	16	8216
2018	11 to 20 years in the federal public service	65	17	7	3	4	0	4	86	8	8325
2018	More than 20 years in the federal public service	70	13	5	2	3	1	6	90	5	5694
2017	Less than 3 years in the federal public service	35	17	15	13	18	1	2	53	32	4527
2017	3 to 10 years in the federal public service	47	19	10	8	11	1	3	69	20	9135
2017	11 to 20 years in the federal public service	58	19	8	5	5	1	5	82	10	8885
2017	More than 20 years in the federal public service	66	15	6	3	3	1	6	87	7	6265

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	52	27	13	4	2	0	2	81	6	5314
2018	3 to 10 years in the federal public service	42	31	15	6	3	0	2	75	9	8208
2018	11 to 20 years in the federal public service	42	30	17	5	3	0	2	74	9	8310
2018	More than 20 years in the federal public service	44	30	14	5	3	0	3	78	8	5681
2017	Less than 3 years in the federal public service	54	27	10	4	2	0	2	83	6	4523
2017	3 to 10 years in the federal public service	44	31	14	5	2	0	3	77	8	9120
2017	11 to 20 years in the federal public service	41	33	15	5	3	0	3	76	8	8873
2017	More than 20 years in the federal public service	45	31	13	5	2	1	3	79	7	6247

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	22	39	29	7	2	61	9	5348
2018	3 to 10 years in the federal public service	14	34	35	12	4	48	16	8252
2018	11 to 20 years in the federal public service	12	30	38	15	5	42	20	8349
2018	More than 20 years in the federal public service	13	28	39	14	6	41	20	5724
2017	Less than 3 years in the federal public service	20	39	31	7	3	59	10	4534
2017	3 to 10 years in the federal public service	12	33	37	12	5	46	17	9146
2017	11 to 20 years in the federal public service	10	28	40	15	6	39	21	8888
2017	More than 20 years in the federal public service	11	26	41	15	7	37	22	6271

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	6	13	35	28	17	1	45	19	5289
2018	3 to 10 years in the federal public service	9	18	41	22	8	0	31	28	8165
2018	11 to 20 years in the federal public service	11	21	41	20	7	0	27	32	8241
2018	More than 20 years in the federal public service	11	22	41	19	7	0	26	33	5622
2017	Less than 3 years in the federal public service	5	12	36	28	17	1	46	18	4519
2017	3 to 10 years in the federal public service	8	18	41	23	9	0	32	26	9102
2017	11 to 20 years in the federal public service	10	21	42	20	7	0	27	31	8842
2017	More than 20 years in the federal public service	10	22	43	18	7	0	25	32	6249

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	40	35	13	6	2	3	0	78	8	5342
2018	3 to 10 years in the federal public service	31	43	14	6	3	2	0	76	10	8229
2018	11 to 20 years in the federal public service	31	43	14	7	3	1	0	76	10	8316
2018	More than 20 years in the federal public service	33	44	13	6	3	1	0	78	9	5690
2017	Less than 3 years in the federal public service	31	38	14	6	3	7	1	74	10	4527
2017	3 to 10 years in the federal public service	26	43	15	8	5	3	0	71	13	9119
2017	11 to 20 years in the federal public service	27	44	15	7	5	2	0	72	12	8869
2017	More than 20 years in the federal public service	27	44	15	6	4	3	0	74	11	6248

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	39	35	15	7	3	2	76	9	5343
2018	3 to 10 years in the federal public service	24	38	18	11	7	2	63	19	8221
2018	11 to 20 years in the federal public service	22	38	17	13	9	2	61	22	8344
2018	More than 20 years in the federal public service	23	39	17	12	8	2	63	20	5694
2017	Less than 3 years in the federal public service	30	41	14	8	3	3	74	12	4531
2017	3 to 10 years in the federal public service	18	41	18	13	8	2	60	21	9132
2017	11 to 20 years in the federal public service	17	39	18	15	10	2	56	25	8873
2017	More than 20 years in the federal public service	17	40	19	13	9	2	58	23	6263

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	45	27	14	6	4	4	2	47	53	5349
2018	3 to 10 years in the federal public service	31	32	19	8	7	2	1	32	68	8248
2018	11 to 20 years in the federal public service	37	32	17	6	5	3	1	38	62	8377
2018	More than 20 years in the federal public service	43	31	14	6	3	3	1	44	56	5741
2017	Less than 3 years in the federal public service	36	26	16	9	7	5	2	38	62	4536
2017	3 to 10 years in the federal public service	33	29	18	8	7	5	1	35	65	9144
2017	11 to 20 years in the federal public service	40	28	16	7	5	4	1	42	58	8890
2017	More than 20 years in the federal public service	44	27	14	6	5	3	1	46	54	6269

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	28	2661
2018	3 to 10 years in the federal public service	21	5392
2018	11 to 20 years in the federal public service	13	5001
2018	More than 20 years in the federal public service	11	3087
2017	Less than 3 years in the federal public service	36	2615
2017	3 to 10 years in the federal public service	21	5563
2017	11 to 20 years in the federal public service	14	4891
2017	More than 20 years in the federal public service	12	3189

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	35	2661
2018	3 to 10 years in the federal public service	36	5392
2018	11 to 20 years in the federal public service	31	5001
2018	More than 20 years in the federal public service	26	3087
2017	Less than 3 years in the federal public service	42	2615
2017	3 to 10 years in the federal public service	38	5563
2017	11 to 20 years in the federal public service	33	4891
2017	More than 20 years in the federal public service	26	3189

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	32	2661
2018	3 to 10 years in the federal public service	27	5392
2018	11 to 20 years in the federal public service	23	5001
2018	More than 20 years in the federal public service	18	3087
2017	Less than 3 years in the federal public service	20	2615
2017	3 to 10 years in the federal public service	17	5563
2017	11 to 20 years in the federal public service	15	4891
2017	More than 20 years in the federal public service	12	3189

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	22	2661
2018	3 to 10 years in the federal public service	34	5392
2018	11 to 20 years in the federal public service	36	5001
2018	More than 20 years in the federal public service	30	3087
2017	Less than 3 years in the federal public service	25	2615
2017	3 to 10 years in the federal public service	41	5563
2017	11 to 20 years in the federal public service	41	4891
2017	More than 20 years in the federal public service	35	3189

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	3	2661
2018	3 to 10 years in the federal public service	8	5392
2018	11 to 20 years in the federal public service	6	5001
2018	More than 20 years in the federal public service	2	3087
2017	Less than 3 years in the federal public service	2	2615
2017	3 to 10 years in the federal public service	6	5563
2017	11 to 20 years in the federal public service	4	4891
2017	More than 20 years in the federal public service	2	3189

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	18	2661
2018	3 to 10 years in the federal public service	34	5392
2018	11 to 20 years in the federal public service	36	5001
2018	More than 20 years in the federal public service	33	3087

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in the federal public service	31	2661
2018	3 to 10 years in the federal public service	30	5392
2018	11 to 20 years in the federal public service	34	5001
2018	More than 20 years in the federal public service	39	3087
2017	Less than 3 years in the federal public service	37	2615
2017	3 to 10 years in the federal public service	41	5563
2017	11 to 20 years in the federal public service	45	4891
2017	More than 20 years in the federal public service	53	3189

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in the federal public service	13	65	11	5	1	4	2468
2018	3 to 10 years in the federal public service	6	53	18	9	4	10	5100
2018	11 to 20 years in the federal public service	6	50	18	10	5	11	4772
2018	More than 20 years in the federal public service	7	49	19	10	4	11	2927
2017	Less than 3 years in the federal public service	10	68	12	5	1	4	2574
2017	3 to 10 years in the federal public service	6	61	16	7	3	7	5479
2017	11 to 20 years in the federal public service	7	59	17	8	3	6	4839
2017	More than 20 years in the federal public service	7	60	16	8	3	6	3152

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	60	40	2637
2018	3 to 10 years in the federal public service	54	46	5332
2018	11 to 20 years in the federal public service	52	48	4955
2018	More than 20 years in the federal public service	52	48	3048

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	19	28	19	12	9	2	10	54	24	2649
2018	3 to 10 years in the federal public service	12	25	21	17	16	2	7	41	36	5365
2018	11 to 20 years in the federal public service	10	24	22	16	17	2	9	38	38	4969
2018	More than 20 years in the federal public service	10	25	21	17	15	2	11	40	37	3077
2017	Less than 3 years in the federal public service	20	24	16	15	13	3	9	50	32	2640
2017	3 to 10 years in the federal public service	9	23	17	16	21	2	11	38	43	5604
2017	11 to 20 years in the federal public service	9	20	19	17	21	3	11	34	44	4946
2017	More than 20 years in the federal public service	8	20	19	18	21	2	13	32	45	3238

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	13	23	21	15	15	3	10	41	35	2649
2018	3 to 10 years in the federal public service	6	19	19	20	27	2	6	27	52	5370
2018	11 to 20 years in the federal public service	6	19	18	21	25	2	8	28	52	4972
2018	More than 20 years in the federal public service	7	21	20	20	22	2	8	31	47	3065
2017	Less than 3 years in the federal public service	9	18	16	18	26	4	10	31	51	2642
2017	3 to 10 years in the federal public service	4	16	15	18	36	2	9	23	61	5603
2017	11 to 20 years in the federal public service	4	15	15	21	33	2	10	22	61	4944
2017	More than 20 years in the federal public service	4	15	17	21	31	2	10	22	59	3228

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in the federal public service	61	14	7	2	2	3	10	86	5	5330
2018	3 to 10 years in the federal public service	51	19	11	6	5	1	7	76	12	8225
2018	11 to 20 years in the federal public service	53	16	11	6	5	1	7	76	13	8346
2018	More than 20 years in the federal public service	56	15	9	6	5	1	9	78	12	5702

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Canada Revenue Agency by Question 80. In total, how many years have you been working in the federal public service?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment