2018 Public Service Employee Survey Results for the Public Service by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 44 9 12 5 0 1 75 17 48493
2018 3 to 10 years in current department or agency 23 45 10 15 7 0 0 68 22 53734
2018 11 to 20 years in current department or agency 21 45 11 15 7 0 0 67 22 39147
2018 More than 20 years in current department or agency 23 45 11 13 6 0 1 69 20 16806
2017 Less than 3 years in current department or agency 32 39 10 12 6 0 0 72 18 44598
2017 3 to 10 years in current department or agency 24 39 12 15 9 0 0 63 25 63683
2017 11 to 20 years in current department or agency 22 40 12 16 9 0 0 63 25 42376
2017 More than 20 years in current department or agency 26 41 11 13 8 0 1 67 21 20148
2014 Less than 3 years in current department or agency 30 39 11 13 6 0 1 69 20 32200
2014 3 to 10 years in current department or agency 23 39 13 17 9 0 0 62 26 80419
2014 11 to 20 years in current department or agency 22 40 13 16 10 0 0 62 26 40938
2014 More than 20 years in current department or agency 25 40 12 14 9 0 1 65 23 24627

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 38 11 7 3 0 0 78 10 48345
2018 3 to 10 years in current department or agency 39 40 11 7 3 0 0 79 10 53592
2018 11 to 20 years in current department or agency 40 41 10 6 3 0 0 81 9 39030
2018 More than 20 years in current department or agency 44 39 9 5 3 0 0 83 7 16760
2017 Less than 3 years in current department or agency 42 37 11 7 3 0 0 79 10 44555
2017 3 to 10 years in current department or agency 40 39 11 6 4 0 0 79 10 63632
2017 11 to 20 years in current department or agency 41 40 10 6 3 0 0 81 9 42361
2017 More than 20 years in current department or agency 46 37 9 5 3 0 0 84 7 20153
2014 Less than 3 years in current department or agency 40 38 11 7 4 0 0 78 11 32211
2014 3 to 10 years in current department or agency 37 39 12 7 4 0 0 76 12 80447
2014 11 to 20 years in current department or agency 39 40 11 6 3 0 0 79 10 40958
2014 More than 20 years in current department or agency 44 38 10 5 3 0 0 82 7 24646

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 38 8 6 3 0 0 83 9 48106
2018 3 to 10 years in current department or agency 44 39 8 6 3 0 0 83 9 53245
2018 11 to 20 years in current department or agency 46 39 7 5 3 0 0 85 8 38812
2018 More than 20 years in current department or agency 49 37 7 4 3 0 0 86 7 16657
2017 Less than 3 years in current department or agency 47 36 8 6 3 0 0 83 9 44528
2017 3 to 10 years in current department or agency 46 37 7 6 3 0 0 83 9 63584
2017 11 to 20 years in current department or agency 47 38 7 5 3 0 0 85 8 42328
2017 More than 20 years in current department or agency 51 36 6 4 2 0 0 87 7 20137
2014 Less than 3 years in current department or agency 45 37 8 7 3 0 0 82 10 32198
2014 3 to 10 years in current department or agency 43 38 9 7 4 0 0 81 10 80405
2014 11 to 20 years in current department or agency 45 39 7 5 3 0 0 84 9 40940
2014 More than 20 years in current department or agency 49 37 7 4 3 0 0 86 7 24626

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 31 9 5 3 0 1 82 8 48387
2018 3 to 10 years in current department or agency 39 34 11 9 6 0 0 74 15 53596
2018 11 to 20 years in current department or agency 36 35 12 10 7 0 0 71 17 39067
2018 More than 20 years in current department or agency 37 35 12 9 6 0 1 73 15 16771
2017 Less than 3 years in current department or agency 51 30 9 6 3 1 1 82 9 44532
2017 3 to 10 years in current department or agency 39 34 11 10 7 0 0 73 17 63585
2017 11 to 20 years in current department or agency 35 34 11 10 8 0 0 70 18 42343
2017 More than 20 years in current department or agency 38 35 11 8 7 0 1 73 15 20139
2014 Less than 3 years in current department or agency 45 31 11 7 4 1 1 78 11 32197
2014 3 to 10 years in current department or agency 36 34 13 10 7 0 1 70 17 80408
2014 11 to 20 years in current department or agency 33 35 13 11 8 0 1 68 19 40934
2014 More than 20 years in current department or agency 33 35 13 10 7 0 1 69 17 24623

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 41 11 6 3 0 0 79 10 48259
2018 3 to 10 years in current department or agency 31 42 12 9 6 0 0 73 15 53439
2018 11 to 20 years in current department or agency 31 43 12 8 6 0 0 73 14 38953
2018 More than 20 years in current department or agency 36 41 11 7 5 0 0 77 12 16713
2017 Less than 3 years in current department or agency 38 42 10 6 3 0 0 81 10 44582
2017 3 to 10 years in current department or agency 31 44 11 8 6 0 0 75 14 63646
2017 11 to 20 years in current department or agency 30 44 11 8 6 0 0 75 14 42383
2017 More than 20 years in current department or agency 35 43 10 7 5 0 0 79 12 20165
2014 Less than 3 years in current department or agency 35 43 11 7 4 0 0 78 11 32213
2014 3 to 10 years in current department or agency 28 44 13 9 6 0 0 72 15 80452
2014 11 to 20 years in current department or agency 29 45 12 9 6 0 0 73 15 40960
2014 More than 20 years in current department or agency 32 45 11 7 5 0 0 77 12 24639

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 35 15 8 5 1 0 71 14 48369
2018 3 to 10 years in current department or agency 23 34 17 14 12 0 0 57 26 53613
2018 11 to 20 years in current department or agency 20 33 18 15 13 0 0 54 29 39084
2018 More than 20 years in current department or agency 22 34 18 14 12 0 0 56 26 16760
2017 Less than 3 years in current department or agency 35 37 14 9 5 1 0 72 14 44568
2017 3 to 10 years in current department or agency 22 35 16 15 12 0 0 57 27 63630
2017 11 to 20 years in current department or agency 20 35 17 16 13 0 0 55 28 42373
2017 More than 20 years in current department or agency 22 36 17 14 11 0 0 58 25 20147
2014 Less than 3 years in current department or agency 31 37 16 10 6 1 0 68 16 32206
2014 3 to 10 years in current department or agency 20 34 17 16 12 0 0 54 28 80410
2014 11 to 20 years in current department or agency 18 35 17 16 13 0 0 53 29 40953
2014 More than 20 years in current department or agency 20 36 18 15 12 0 0 56 26 24642

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 40 12 9 4 0 0 75 13 48416
2018 3 to 10 years in current department or agency 27 41 14 11 6 0 0 69 17 53673
2018 11 to 20 years in current department or agency 25 42 14 12 6 0 0 68 18 39130
2018 More than 20 years in current department or agency 29 42 14 10 6 0 0 71 16 16775
2017 Less than 3 years in current department or agency 36 41 11 8 3 0 0 77 12 44555
2017 3 to 10 years in current department or agency 27 42 13 11 6 0 0 70 17 63612
2017 11 to 20 years in current department or agency 26 43 13 12 6 0 0 69 18 42352
2017 More than 20 years in current department or agency 30 44 12 10 5 0 0 73 15 20148

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 39 7 3 1 0 0 88 5 48445
2018 3 to 10 years in current department or agency 42 40 10 5 3 0 0 82 8 53653
2018 11 to 20 years in current department or agency 40 41 10 5 3 0 0 81 9 39127
2018 More than 20 years in current department or agency 43 40 10 5 3 0 0 83 8 16778
2017 Less than 3 years in current department or agency 48 37 8 4 2 0 0 86 7 44526
2017 3 to 10 years in current department or agency 38 41 11 6 4 0 0 79 11 63592
2017 11 to 20 years in current department or agency 37 40 11 6 4 0 0 78 11 42329
2017 More than 20 years in current department or agency 40 41 10 5 4 0 0 81 9 20130
2014 Less than 3 years in current department or agency 44 38 10 4 2 1 0 83 7 32196
2014 3 to 10 years in current department or agency 36 41 12 7 4 1 0 77 11 80415
2014 11 to 20 years in current department or agency 36 41 12 6 4 1 0 77 10 40949
2014 More than 20 years in current department or agency 39 40 11 5 3 1 0 80 9 24634

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 38 12 7 4 0 0 76 11 48380
2018 3 to 10 years in current department or agency 26 37 14 12 10 0 0 63 23 53533
2018 11 to 20 years in current department or agency 24 36 15 13 11 0 0 60 25 39027
2018 More than 20 years in current department or agency 26 37 14 12 10 0 0 63 23 16741
2017 Less than 3 years in current department or agency 38 38 12 7 5 0 0 76 12 44529
2017 3 to 10 years in current department or agency 25 36 15 12 11 0 0 62 23 63582
2017 11 to 20 years in current department or agency 23 36 15 13 12 0 0 59 26 42334
2017 More than 20 years in current department or agency 26 37 14 12 11 0 0 63 23 20127

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 34 10 3 1 0 0 85 5 48114
2018 3 to 10 years in current department or agency 48 35 10 4 2 0 0 84 6 53247
2018 11 to 20 years in current department or agency 50 36 9 3 2 0 0 85 6 38837
2018 More than 20 years in current department or agency 56 32 7 3 2 0 0 88 5 16634
2017 Less than 3 years in current department or agency 53 33 9 3 1 0 0 87 4 44489
2017 3 to 10 years in current department or agency 50 36 9 3 2 0 0 85 5 63510
2017 11 to 20 years in current department or agency 51 35 8 3 2 0 0 87 5 42280
2017 More than 20 years in current department or agency 57 32 6 3 2 0 0 89 4 20111
2014 Less than 3 years in current department or agency 62 27 7 2 1 0 0 89 3 32196
2014 3 to 10 years in current department or agency 57 30 9 3 2 0 0 87 4 80404
2014 11 to 20 years in current department or agency 59 29 8 3 2 0 0 88 4 40940
2014 More than 20 years in current department or agency 62 28 6 2 1 0 0 90 4 24607

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 37 15 10 5 1 0 71 15 48262
2018 3 to 10 years in current department or agency 25 38 14 13 10 0 0 63 23 53465
2018 11 to 20 years in current department or agency 24 38 14 13 11 0 0 62 24 38953
2018 More than 20 years in current department or agency 27 38 13 12 10 0 0 65 22 16715
2017 Less than 3 years in current department or agency 34 38 13 9 5 1 1 73 14 44451
2017 3 to 10 years in current department or agency 26 39 13 13 9 0 0 65 22 63428
2017 11 to 20 years in current department or agency 25 40 13 13 9 0 0 65 22 42236
2017 More than 20 years in current department or agency 28 40 12 11 8 0 0 68 20 20095
2014 Less than 3 years in current department or agency 27 40 15 11 7 1 1 67 18 32211
2014 3 to 10 years in current department or agency 20 40 14 15 11 0 0 60 26 80436
2014 11 to 20 years in current department or agency 19 40 13 15 12 0 0 59 27 40961
2014 More than 20 years in current department or agency 22 41 12 14 11 0 0 63 24 24635

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 34 15 8 5 0 0 72 13 48149
2018 3 to 10 years in current department or agency 29 34 16 12 9 0 0 63 21 53349
2018 11 to 20 years in current department or agency 27 34 17 11 10 0 0 62 21 38860
2018 More than 20 years in current department or agency 30 34 16 11 9 0 0 64 20 16692
2017 Less than 3 years in current department or agency 39 34 14 8 4 0 1 73 13 44464
2017 3 to 10 years in current department or agency 30 35 15 12 8 0 0 65 20 63465
2017 11 to 20 years in current department or agency 28 35 15 12 9 0 0 64 21 42249
2017 More than 20 years in current department or agency 31 36 15 10 8 0 0 67 19 20097
2014 Less than 3 years in current department or agency 34 35 15 9 6 0 1 70 15 32198
2014 3 to 10 years in current department or agency 26 36 16 13 9 0 0 62 22 80434
2014 11 to 20 years in current department or agency 25 36 16 13 10 0 0 61 23 40955
2014 More than 20 years in current department or agency 27 37 16 12 9 0 0 63 21 24643

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 37 13 8 3 0 0 76 11 48281
2018 3 to 10 years in current department or agency 27 37 16 12 8 0 0 64 20 53438
2018 11 to 20 years in current department or agency 25 36 17 13 9 0 0 61 22 38971
2018 More than 20 years in current department or agency 27 36 16 12 8 0 0 64 20 16699
2017 Less than 3 years in current department or agency 41 37 11 7 3 0 0 79 10 44458
2017 3 to 10 years in current department or agency 28 38 15 12 7 0 0 66 19 63468
2017 11 to 20 years in current department or agency 26 38 16 12 8 0 0 64 21 42252
2017 More than 20 years in current department or agency 29 38 15 11 7 0 0 67 18 20097
2014 Less than 3 years in current department or agency 37 38 12 7 4 0 0 76 11 32193
2014 3 to 10 years in current department or agency 26 38 16 12 7 0 0 64 19 80419
2014 11 to 20 years in current department or agency 24 37 17 13 8 0 0 62 21 40949
2014 More than 20 years in current department or agency 26 38 16 12 8 0 0 64 20 24634

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 37 10 5 3 0 0 83 7 48399
2018 3 to 10 years in current department or agency 37 40 12 7 4 0 0 78 10 53601
2018 11 to 20 years in current department or agency 36 42 12 6 4 0 0 78 10 39083
2018 More than 20 years in current department or agency 42 39 10 6 3 0 0 81 9 16768
2017 Less than 3 years in current department or agency 47 36 9 5 3 0 0 84 7 44432
2017 3 to 10 years in current department or agency 37 41 12 6 4 0 0 78 10 63393
2017 11 to 20 years in current department or agency 36 42 12 6 4 0 0 78 10 42230
2017 More than 20 years in current department or agency 42 40 10 5 3 0 0 82 9 20056
2014 Less than 3 years in current department or agency 46 36 9 5 3 0 0 83 8 32188
2014 3 to 10 years in current department or agency 37 41 12 6 4 0 0 78 10 80414
2014 11 to 20 years in current department or agency 38 41 12 6 4 0 0 78 10 40933
2014 More than 20 years in current department or agency 41 41 10 5 3 0 0 82 8 24611

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 30 13 5 3 0 1 78 8 48523
2018 3 to 10 years in current department or agency 35 33 18 8 5 0 1 68 14 53800
2018 11 to 20 years in current department or agency 31 33 19 10 6 0 1 65 16 39212
2018 More than 20 years in current department or agency 31 32 20 10 6 0 1 64 17 16834
2017 Less than 3 years in current department or agency 46 33 12 5 2 0 1 81 7 44611
2017 3 to 10 years in current department or agency 35 36 16 7 4 0 1 72 11 63672
2017 11 to 20 years in current department or agency 32 36 18 8 5 0 2 68 13 42403
2017 More than 20 years in current department or agency 32 35 18 9 5 0 2 68 14 20160
2014 Less than 3 years in current department or agency 44 33 14 5 3 0 1 78 8 32216
2014 3 to 10 years in current department or agency 35 35 17 7 4 0 1 71 12 80444
2014 11 to 20 years in current department or agency 31 35 20 8 5 0 1 66 14 40960
2014 More than 20 years in current department or agency 30 34 20 9 6 0 1 65 16 24646

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 19 33 24 13 2 2 38 28 48372
2018 3 to 10 years in current department or agency 12 27 36 17 6 0 1 24 39 53633
2018 11 to 20 years in current department or agency 13 29 37 15 5 0 1 20 43 39080
2018 More than 20 years in current department or agency 13 30 37 14 5 0 1 19 43 16767
2017 Less than 3 years in current department or agency 7 17 33 22 15 2 5 39 25 44417
2017 3 to 10 years in current department or agency 12 25 36 16 7 1 3 24 39 63399
2017 11 to 20 years in current department or agency 13 28 37 14 5 1 2 20 42 42208
2017 More than 20 years in current department or agency 12 28 37 14 6 0 2 20 42 20042
2014 Less than 3 years in current department or agency 8 20 34 21 12 2 3 35 29 32145
2014 3 to 10 years in current department or agency 12 28 36 16 6 1 2 23 41 80303
2014 11 to 20 years in current department or agency 13 31 36 13 5 1 2 18 45 40876
2014 More than 20 years in current department or agency 12 32 37 13 4 0 1 17 46 24588

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 24 27 22 4 3 52 23 48201
2018 3 to 10 years in current department or agency 14 21 29 22 11 1 1 34 36 53437
2018 11 to 20 years in current department or agency 14 24 31 20 8 1 1 30 39 38940
2018 More than 20 years in current department or agency 14 24 32 20 8 1 1 29 38 16709
2017 Less than 3 years in current department or agency 7 13 23 24 24 5 6 53 21 44305
2017 3 to 10 years in current department or agency 13 21 29 20 12 2 3 34 36 63237
2017 11 to 20 years in current department or agency 14 22 31 19 9 2 3 30 38 42091
2017 More than 20 years in current department or agency 12 23 32 19 10 2 3 30 36 19998
2014 Less than 3 years in current department or agency 9 16 25 23 19 5 4 46 27 32111
2014 3 to 10 years in current department or agency 14 22 30 20 10 2 2 31 38 80257
2014 11 to 20 years in current department or agency 15 25 31 18 8 2 2 27 41 40834
2014 More than 20 years in current department or agency 14 26 32 17 7 2 2 25 42 24567

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 19 28 21 15 3 3 38 32 48222
2018 3 to 10 years in current department or agency 18 25 30 16 7 1 2 24 45 53445
2018 11 to 20 years in current department or agency 21 28 29 13 5 1 2 19 50 38980
2018 More than 20 years in current department or agency 21 28 30 13 5 1 2 18 51 16708
2017 Less than 3 years in current department or agency 11 17 27 19 16 4 6 39 31 44350
2017 3 to 10 years in current department or agency 18 24 29 15 8 2 4 25 45 63332
2017 11 to 20 years in current department or agency 21 27 29 13 6 1 3 20 50 42185
2017 More than 20 years in current department or agency 20 27 29 13 6 1 4 20 49 20038
2014 Less than 3 years in current department or agency 13 20 27 18 13 4 5 35 36 32105
2014 3 to 10 years in current department or agency 21 26 28 14 7 1 3 22 49 80261
2014 11 to 20 years in current department or agency 23 28 27 13 5 1 3 19 53 40852
2014 More than 20 years in current department or agency 24 28 27 12 5 1 3 18 54 24571

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 10 25 31 24 2 3 58 16 48115
2018 3 to 10 years in current department or agency 9 16 33 27 11 1 2 40 26 53342
2018 11 to 20 years in current department or agency 10 20 36 24 8 1 2 32 31 38853
2018 More than 20 years in current department or agency 10 21 38 22 7 1 2 30 32 16671
2017 Less than 3 years in current department or agency 5 9 23 28 26 2 6 59 16 44183
2017 3 to 10 years in current department or agency 9 16 32 26 12 1 4 40 26 63089
2017 11 to 20 years in current department or agency 10 19 35 23 9 1 3 33 30 42005
2017 More than 20 years in current department or agency 10 20 36 22 8 1 3 31 31 19961
2014 Less than 3 years in current department or agency 6 11 26 29 22 2 5 55 18 32034
2014 3 to 10 years in current department or agency 9 17 33 26 11 1 3 39 27 80073
2014 11 to 20 years in current department or agency 11 20 36 23 7 1 3 31 32 40764
2014 More than 20 years in current department or agency 11 22 36 21 7 1 2 29 34 24482

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 15 24 25 20 3 4 49 25 48248
2018 3 to 10 years in current department or agency 19 25 28 17 8 1 2 26 45 53539
2018 11 to 20 years in current department or agency 23 28 28 13 5 1 2 19 52 39029
2018 More than 20 years in current department or agency 22 29 30 12 5 1 2 18 52 16741
2017 Less than 3 years in current department or agency 8 13 23 22 23 4 7 51 24 44301
2017 3 to 10 years in current department or agency 19 23 28 16 9 1 4 27 44 63349
2017 11 to 20 years in current department or agency 21 27 28 14 6 1 3 21 50 42154
2017 More than 20 years in current department or agency 21 27 29 13 6 1 3 21 49 20042
2014 Less than 3 years in current department or agency 11 16 25 20 18 3 6 43 30 32106
2014 3 to 10 years in current department or agency 21 25 28 15 8 1 3 24 48 80268
2014 11 to 20 years in current department or agency 24 29 27 12 5 1 2 18 54 40861
2014 More than 20 years in current department or agency 25 30 27 11 5 1 2 16 56 24568

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 16 23 22 20 6 4 47 28 48126
2018 3 to 10 years in current department or agency 15 21 28 22 11 1 2 35 37 53365
2018 11 to 20 years in current department or agency 15 22 29 22 10 1 2 32 38 38870
2018 More than 20 years in current department or agency 14 22 30 22 9 1 2 32 38 16670
2017 Less than 3 years in current department or agency 8 14 21 20 22 7 7 49 26 44343
2017 3 to 10 years in current department or agency 13 19 27 21 13 2 5 36 35 63336
2017 11 to 20 years in current department or agency 13 20 28 22 11 2 4 35 35 42164
2017 More than 20 years in current department or agency 13 21 29 22 10 1 4 34 36 20040
2014 Less than 3 years in current department or agency 9 14 22 22 19 7 7 48 26 32095
2014 3 to 10 years in current department or agency 11 18 27 24 14 2 4 40 31 80212
2014 11 to 20 years in current department or agency 11 19 29 24 11 2 4 37 32 40845
2014 More than 20 years in current department or agency 12 20 29 23 10 1 4 36 34 24550

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 18 29 20 15 4 3 38 31 48323
2018 3 to 10 years in current department or agency 18 25 32 15 7 1 2 23 44 53581
2018 11 to 20 years in current department or agency 20 27 32 13 5 1 2 18 48 39066
2018 More than 20 years in current department or agency 20 28 32 12 5 2 2 17 50 16741
2017 Less than 3 years in current department or agency 10 16 29 18 16 5 6 38 29 44378
2017 3 to 10 years in current department or agency 17 23 32 15 8 2 4 24 43 63349
2017 11 to 20 years in current department or agency 19 26 32 12 6 2 3 19 47 42190
2017 More than 20 years in current department or agency 19 27 32 12 6 2 3 18 48 20029
2014 Less than 3 years in current department or agency 12 18 29 18 14 4 5 35 33 32130
2014 3 to 10 years in current department or agency 18 24 31 14 7 2 3 23 44 80266
2014 11 to 20 years in current department or agency 21 26 31 13 5 2 3 19 49 40861
2014 More than 20 years in current department or agency 21 27 31 11 5 2 3 17 50 24553
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 30 17 7 5 8 5 67 14 48386
2018 3 to 10 years in current department or agency 19 33 19 12 10 4 2 55 24 53595
2018 11 to 20 years in current department or agency 18 34 20 13 11 4 2 54 25 39047
2018 More than 20 years in current department or agency 20 36 19 11 9 3 2 58 22 16759
2017 Less than 3 years in current department or agency 33 28 13 7 5 8 6 71 14 44579
2017 3 to 10 years in current department or agency 24 31 16 12 10 4 3 59 24 63636
2017 11 to 20 years in current department or agency 21 33 17 12 11 4 3 58 24 42367
2017 More than 20 years in current department or agency 24 35 16 11 9 3 3 62 21 20144
2014 Less than 3 years in current department or agency 36 28 13 7 5 7 5 72 13 32214
2014 3 to 10 years in current department or agency 27 31 16 11 9 3 3 62 22 80461
2014 11 to 20 years in current department or agency 26 33 16 11 9 3 2 62 21 40955
2014 More than 20 years in current department or agency 28 35 15 9 7 2 2 66 18 24638

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 29 8 8 4 1 0 79 12 48318
2018 3 to 10 years in current department or agency 36 32 11 12 9 1 0 68 21 53480
2018 11 to 20 years in current department or agency 34 33 11 11 10 1 0 68 21 38970
2018 More than 20 years in current department or agency 37 33 10 10 8 1 0 71 19 16720
2017 Less than 3 years in current department or agency 52 27 8 7 4 1 0 81 11 44564
2017 3 to 10 years in current department or agency 38 31 10 11 9 1 0 70 20 63641
2017 11 to 20 years in current department or agency 37 32 10 11 9 1 0 69 20 42372
2017 More than 20 years in current department or agency 39 33 10 9 8 1 0 73 17 20136
2014 Less than 3 years in current department or agency 50 28 8 8 5 1 0 79 13 32208
2014 3 to 10 years in current department or agency 39 30 10 11 8 1 0 70 20 80449
2014 11 to 20 years in current department or agency 39 31 10 10 8 1 0 71 18 40953
2014 More than 20 years in current department or agency 42 32 9 9 7 1 0 75 16 24632

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 21 19 12 8 20 3 50 26 48284
2018 3 to 10 years in current department or agency 11 21 20 18 17 11 2 37 40 53487
2018 11 to 20 years in current department or agency 10 22 20 18 18 10 2 37 41 38980
2018 More than 20 years in current department or agency 12 25 20 17 15 9 2 42 36 16723
2017 Less than 3 years in current department or agency 16 20 16 12 8 25 3 51 27 44551
2017 3 to 10 years in current department or agency 10 20 18 19 17 13 2 36 42 63623
2017 11 to 20 years in current department or agency 9 22 19 20 17 12 2 36 43 42362
2017 More than 20 years in current department or agency 10 25 19 18 14 11 2 40 37 20137
2014 Less than 3 years in current department or agency 16 20 17 14 9 21 3 47 30 32210
2014 3 to 10 years in current department or agency 10 20 19 20 18 11 2 35 43 80431
2014 11 to 20 years in current department or agency 9 23 19 19 17 10 2 37 41 40952
2014 More than 20 years in current department or agency 10 26 20 18 14 10 2 41 36 24640

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 31 6 5 2 0 0 87 7 48317
2018 3 to 10 years in current department or agency 40 38 9 8 4 0 0 78 12 53488
2018 11 to 20 years in current department or agency 38 39 10 8 5 0 0 77 13 38959
2018 More than 20 years in current department or agency 40 39 9 7 4 0 0 79 12 16733
2017 Less than 3 years in current department or agency 54 32 6 5 2 0 0 86 8 44527
2017 3 to 10 years in current department or agency 38 40 9 8 5 0 0 78 13 63561
2017 11 to 20 years in current department or agency 35 41 10 9 5 0 0 76 14 42309
2017 More than 20 years in current department or agency 38 41 9 7 4 0 0 79 12 20094
2014 Less than 3 years in current department or agency 50 35 7 6 2 0 0 85 8 32194
2014 3 to 10 years in current department or agency 37 41 10 8 4 0 0 78 12 80413
2014 11 to 20 years in current department or agency 36 42 10 8 4 0 0 79 12 40949
2014 More than 20 years in current department or agency 38 43 9 7 3 0 0 81 10 24628

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 36 11 4 2 2 1 82 6 48392
2018 3 to 10 years in current department or agency 34 40 14 6 4 1 0 76 10 53582
2018 11 to 20 years in current department or agency 32 42 14 6 4 1 0 75 11 39038
2018 More than 20 years in current department or agency 33 42 14 6 4 1 0 76 10 16732
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 32 10 7 4 1 1 79 11 48287
2018 3 to 10 years in current department or agency 36 35 13 9 7 0 0 71 16 53475
2018 11 to 20 years in current department or agency 33 36 14 10 7 0 0 69 17 38986
2018 More than 20 years in current department or agency 33 36 14 9 6 0 0 70 16 16707
2017 Less than 3 years in current department or agency 45 33 10 7 4 1 1 79 11 44584
2017 3 to 10 years in current department or agency 36 35 12 9 7 0 0 72 16 63681
2017 11 to 20 years in current department or agency 33 37 13 10 7 0 0 71 17 42404
2017 More than 20 years in current department or agency 33 37 13 9 7 0 0 71 16 20163
2014 Less than 3 years in current department or agency 44 33 11 7 4 1 1 78 11 32217
2014 3 to 10 years in current department or agency 35 36 12 10 6 0 0 71 16 80462
2014 11 to 20 years in current department or agency 33 37 13 9 7 0 0 71 16 40964
2014 More than 20 years in current department or agency 33 38 13 9 6 0 0 71 15 24650

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 27 9 4 3 2 1 83 7 48220
2018 3 to 10 years in current department or agency 43 30 12 7 6 1 0 74 13 53401
2018 11 to 20 years in current department or agency 40 31 13 8 6 1 0 72 14 38904
2018 More than 20 years in current department or agency 40 32 13 7 5 2 1 74 13 16686
2017 Less than 3 years in current department or agency 55 27 8 4 3 2 1 84 7 44598
2017 3 to 10 years in current department or agency 42 31 12 7 5 2 1 75 13 63648
2017 11 to 20 years in current department or agency 39 32 13 7 6 2 1 73 14 42389
2017 More than 20 years in current department or agency 39 34 13 7 5 2 1 75 12 20158
2014 Less than 3 years in current department or agency 52 27 9 5 3 3 1 82 8 32216
2014 3 to 10 years in current department or agency 41 31 13 7 5 2 1 74 13 80451
2014 11 to 20 years in current department or agency 39 32 13 7 6 2 1 73 13 40964
2014 More than 20 years in current department or agency 39 34 13 7 5 2 1 74 12 24646

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 30 9 6 3 1 1 82 9 48122
2018 3 to 10 years in current department or agency 40 33 11 9 6 0 0 73 15 53307
2018 11 to 20 years in current department or agency 37 34 12 10 7 0 0 71 16 38830
2018 More than 20 years in current department or agency 37 35 12 9 6 0 0 73 15 16668
2017 Less than 3 years in current department or agency 52 29 8 6 3 1 1 83 9 44559
2017 3 to 10 years in current department or agency 40 34 10 9 6 0 0 74 15 63633
2017 11 to 20 years in current department or agency 37 35 11 9 6 1 0 73 16 42384
2017 More than 20 years in current department or agency 37 36 11 9 6 1 0 74 15 20151
2014 Less than 3 years in current department or agency 50 30 9 6 3 1 0 81 10 32213
2014 3 to 10 years in current department or agency 39 34 11 9 6 0 0 73 16 80445
2014 11 to 20 years in current department or agency 37 36 11 10 6 1 0 73 16 40966
2014 More than 20 years in current department or agency 37 36 11 9 6 1 0 74 15 24639

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 23 8 3 3 1 0 86 6 48181
2018 3 to 10 years in current department or agency 51 27 11 5 6 1 0 79 11 53336
2018 11 to 20 years in current department or agency 47 28 12 5 6 1 0 76 12 38874
2018 More than 20 years in current department or agency 46 29 12 5 5 1 0 76 11 16666
2017 Less than 3 years in current department or agency 62 22 8 3 3 2 0 86 6 44558
2017 3 to 10 years in current department or agency 52 26 11 5 5 1 0 79 10 63638
2017 11 to 20 years in current department or agency 48 27 12 5 6 2 0 77 11 42376
2017 More than 20 years in current department or agency 48 28 12 5 5 2 0 77 10 20139

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 26 9 5 4 0 0 82 9 48250
2018 3 to 10 years in current department or agency 45 29 12 8 7 0 0 74 15 53470
2018 11 to 20 years in current department or agency 41 30 13 8 7 0 0 71 16 38925
2018 More than 20 years in current department or agency 42 30 13 8 6 0 0 73 14 16693
2017 Less than 3 years in current department or agency 59 25 8 5 3 0 0 84 8 44504
2017 3 to 10 years in current department or agency 47 28 11 7 6 0 0 75 14 63558
2017 11 to 20 years in current department or agency 45 29 12 7 7 0 0 74 14 42315
2017 More than 20 years in current department or agency 46 30 11 7 6 0 0 76 13 20092
2014 Less than 3 years in current department or agency 55 27 8 5 3 1 0 83 9 32207
2014 3 to 10 years in current department or agency 45 30 11 7 6 0 0 75 14 80400
2014 11 to 20 years in current department or agency 44 31 12 7 6 0 0 75 14 40949
2014 More than 20 years in current department or agency 45 31 12 6 6 0 0 76 12 24628
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 32 14 8 3 5 7 71 13 5493
2018 3 to 10 years in current department or agency 25 34 16 10 6 2 6 65 18 11920
2018 11 to 20 years in current department or agency 22 35 17 12 6 2 6 62 20 12262
2018 More than 20 years in current department or agency 25 36 16 10 6 1 5 65 17 6229
2017 Less than 3 years in current department or agency 30 34 12 8 4 6 7 73 13 4904
2017 3 to 10 years in current department or agency 25 36 15 11 5 3 6 66 18 13299
2017 11 to 20 years in current department or agency 23 36 15 12 6 2 5 65 19 12661
2017 More than 20 years in current department or agency 26 37 15 10 6 2 4 67 18 7257
2014 Less than 3 years in current department or agency 30 34 13 8 4 5 6 72 14 3974
2014 3 to 10 years in current department or agency 25 35 15 11 6 3 6 66 18 15076
2014 11 to 20 years in current department or agency 24 37 15 11 6 3 5 66 18 11853
2014 More than 20 years in current department or agency 26 36 15 10 6 2 4 67 17 8831

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 29 12 5 3 8 0 78 9 48480
2018 3 to 10 years in current department or agency 24 32 18 11 9 5 0 60 21 53742
2018 11 to 20 years in current department or agency 21 31 19 12 11 6 0 55 25 39164
2018 More than 20 years in current department or agency 21 31 21 11 10 6 0 56 22 16807
2017 Less than 3 years in current department or agency 42 30 11 5 3 9 1 79 9 44580
2017 3 to 10 years in current department or agency 24 33 17 11 9 6 0 60 22 63682
2017 11 to 20 years in current department or agency 20 32 18 13 11 6 0 56 25 42394
2017 More than 20 years in current department or agency 22 33 18 11 10 6 0 59 22 20165
2014 Less than 3 years in current department or agency 38 30 12 6 4 10 1 76 10 32190
2014 3 to 10 years in current department or agency 23 33 17 11 8 7 0 60 21 80409
2014 11 to 20 years in current department or agency 20 33 19 12 10 7 0 57 23 40953
2014 More than 20 years in current department or agency 21 33 19 11 9 7 0 59 21 24628

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 31 14 7 4 4 0 74 12 48355
2018 3 to 10 years in current department or agency 21 31 19 15 13 2 0 53 28 53628
2018 11 to 20 years in current department or agency 17 31 20 16 15 2 0 48 32 39057
2018 More than 20 years in current department or agency 17 32 20 15 14 2 0 50 30 16766
2017 Less than 3 years in current department or agency 40 31 13 7 4 5 0 75 12 44571
2017 3 to 10 years in current department or agency 20 31 18 15 13 2 0 53 28 63648
2017 11 to 20 years in current department or agency 16 31 20 17 14 2 0 48 32 42382
2017 More than 20 years in current department or agency 18 32 19 15 13 2 0 51 29 20162
2014 Less than 3 years in current department or agency 35 31 14 8 5 5 0 70 15 32188
2014 3 to 10 years in current department or agency 19 31 20 15 12 2 0 52 28 80413
2014 11 to 20 years in current department or agency 16 31 20 17 14 2 0 48 32 40952
2014 More than 20 years in current department or agency 16 32 21 16 13 2 0 49 30 24633

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 31 17 10 5 8 0 65 17 48320
2018 3 to 10 years in current department or agency 14 28 22 18 14 4 0 44 34 53577
2018 11 to 20 years in current department or agency 11 27 22 20 16 4 0 40 37 39022
2018 More than 20 years in current department or agency 11 28 23 19 15 4 0 41 35 16765
2017 Less than 3 years in current department or agency 29 31 15 10 5 9 1 66 17 44527
2017 3 to 10 years in current department or agency 14 28 21 18 14 5 0 44 34 63608
2017 11 to 20 years in current department or agency 11 28 22 20 16 4 0 40 37 42361
2017 More than 20 years in current department or agency 11 30 22 19 14 4 0 43 34 20144
2014 Less than 3 years in current department or agency 25 30 17 12 7 9 1 61 21 32173
2014 3 to 10 years in current department or agency 13 28 21 19 14 5 0 43 35 80395
2014 11 to 20 years in current department or agency 10 27 22 20 16 4 0 39 38 40938
2014 More than 20 years in current department or agency 10 28 23 19 15 4 0 40 36 24629

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 33 16 13 7 4 0 63 21 48419
2018 3 to 10 years in current department or agency 13 29 19 20 17 2 0 43 38 53688
2018 11 to 20 years in current department or agency 10 29 20 21 18 2 0 40 39 39119
2018 More than 20 years in current department or agency 11 31 20 20 16 2 0 44 36 16773
2017 Less than 3 years in current department or agency 29 33 14 12 6 6 0 66 19 44537
2017 3 to 10 years in current department or agency 14 30 18 19 16 3 0 46 36 63603
2017 11 to 20 years in current department or agency 11 31 19 20 17 3 0 43 38 42328
2017 More than 20 years in current department or agency 13 33 19 18 15 3 0 47 33 20111
2014 Less than 3 years in current department or agency 26 33 15 13 8 5 0 62 22 32165
2014 3 to 10 years in current department or agency 13 30 19 20 16 2 0 44 37 80383
2014 11 to 20 years in current department or agency 11 30 19 20 16 2 0 42 38 40927
2014 More than 20 years in current department or agency 12 33 20 19 15 2 0 46 34 24624
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 42 14 7 2 1 0 77 9 48367
2018 3 to 10 years in current department or agency 21 42 19 12 6 1 0 63 17 53566
2018 11 to 20 years in current department or agency 19 42 20 12 6 1 0 61 19 39063
2018 More than 20 years in current department or agency 20 42 20 11 6 1 0 63 17 16750
2017 Less than 3 years in current department or agency 36 40 12 7 2 2 0 78 9 44525
2017 3 to 10 years in current department or agency 22 41 18 11 6 1 0 64 18 63569
2017 11 to 20 years in current department or agency 20 41 19 12 7 1 0 61 19 42344
2017 More than 20 years in current department or agency 21 42 19 11 6 1 0 64 17 20141
2014 Less than 3 years in current department or agency 34 40 14 7 3 2 0 76 10 32216
2014 3 to 10 years in current department or agency 23 40 19 11 6 1 0 64 17 80458
2014 11 to 20 years in current department or agency 20 40 19 12 7 1 0 62 19 40970
2014 More than 20 years in current department or agency 21 41 19 11 7 2 0 63 17 24636

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 35 12 8 4 3 1 75 13 48371
2018 3 to 10 years in current department or agency 29 38 14 10 6 2 1 69 16 53594
2018 11 to 20 years in current department or agency 28 40 14 10 6 1 1 69 16 39077
2018 More than 20 years in current department or agency 30 40 14 8 6 1 1 71 14 16755
2017 Less than 3 years in current department or agency 41 33 10 8 4 4 1 78 12 44465
2017 3 to 10 years in current department or agency 33 38 12 8 5 2 1 73 14 63528
2017 11 to 20 years in current department or agency 32 39 13 9 6 2 1 72 15 42293
2017 More than 20 years in current department or agency 34 39 12 7 5 2 1 75 12 20113
2014 Less than 3 years in current department or agency 42 33 10 7 4 4 1 79 11 32201
2014 3 to 10 years in current department or agency 36 38 11 8 4 2 1 76 12 80441
2014 11 to 20 years in current department or agency 34 39 11 8 5 2 1 76 13 40957
2014 More than 20 years in current department or agency 36 39 11 6 4 2 1 78 11 24633

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 36 15 5 2 2 0 77 7 48242
2018 3 to 10 years in current department or agency 27 38 19 9 6 1 0 65 15 53449
2018 11 to 20 years in current department or agency 25 39 20 10 7 1 0 64 16 38996
2018 More than 20 years in current department or agency 27 39 19 8 6 1 0 66 15 16712

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 25 18 9 7 12 3 59 20 48364
2018 3 to 10 years in current department or agency 16 25 20 16 16 6 1 44 34 53595
2018 11 to 20 years in current department or agency 14 25 20 17 18 6 1 42 37 39089
2018 More than 20 years in current department or agency 17 28 19 15 14 5 2 48 31 16756
2017 Less than 3 years in current department or agency 25 24 15 10 8 14 4 59 22 44482
2017 3 to 10 years in current department or agency 16 24 18 16 16 8 2 45 36 63545
2017 11 to 20 years in current department or agency 14 25 18 17 17 7 2 43 38 42295
2017 More than 20 years in current department or agency 18 28 18 14 13 6 3 50 30 20104
2014 Less than 3 years in current department or agency 22 23 16 12 10 13 4 54 26 32198
2014 3 to 10 years in current department or agency 15 23 18 17 17 8 2 43 37 80432
2014 11 to 20 years in current department or agency 14 24 18 17 17 8 1 42 38 40960
2014 More than 20 years in current department or agency 18 29 18 15 13 6 2 50 30 24633

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 33 15 10 6 4 0 67 16 48366
2018 3 to 10 years in current department or agency 17 31 19 17 15 1 0 49 32 53557
2018 11 to 20 years in current department or agency 14 30 20 18 16 1 0 45 35 39066
2018 More than 20 years in current department or agency 15 33 20 16 13 1 0 49 30 16757
2017 Less than 3 years in current department or agency 34 32 13 9 5 6 1 71 15 44512
2017 3 to 10 years in current department or agency 19 32 17 16 14 2 0 52 31 63580
2017 11 to 20 years in current department or agency 16 33 18 17 14 1 0 50 32 42351
2017 More than 20 years in current department or agency 19 35 18 15 11 2 1 55 27 20138
2014 Less than 3 years in current department or agency 29 31 14 11 7 6 1 65 20 32195
2014 3 to 10 years in current department or agency 18 31 17 17 15 2 0 49 33 80420
2014 11 to 20 years in current department or agency 16 31 18 18 15 2 0 48 33 40951
2014 More than 20 years in current department or agency 17 34 19 15 13 2 1 52 29 24639

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 30 15 11 9 4 2 62 22 48362
2018 3 to 10 years in current department or agency 17 27 16 17 21 1 1 45 38 53598
2018 11 to 20 years in current department or agency 13 25 17 19 23 1 2 40 43 39090
2018 More than 20 years in current department or agency 14 25 18 17 22 1 4 41 41 16751
2017 Less than 3 years in current department or agency 29 28 13 11 9 6 4 63 23 44511
2017 3 to 10 years in current department or agency 17 27 15 17 21 2 2 45 40 63610
2017 11 to 20 years in current department or agency 14 25 16 18 23 1 2 41 43 42347
2017 More than 20 years in current department or agency 15 25 16 17 20 2 5 43 40 20143
2014 Less than 3 years in current department or agency 24 26 14 13 13 6 4 56 29 32211
2014 3 to 10 years in current department or agency 14 25 15 19 24 2 2 40 44 80442
2014 11 to 20 years in current department or agency 13 24 16 19 25 2 2 39 45 40964
2014 More than 20 years in current department or agency 14 24 17 17 22 2 4 41 42 24636

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 37 19 7 4 5 0 69 12 48416
2018 3 to 10 years in current department or agency 17 35 24 12 9 3 0 54 22 53643
2018 11 to 20 years in current department or agency 15 34 25 13 10 3 0 51 24 39123
2018 More than 20 years in current department or agency 16 36 24 13 9 3 0 53 23 16776
2017 Less than 3 years in current department or agency 29 36 17 7 4 6 1 70 12 44502
2017 3 to 10 years in current department or agency 17 35 22 13 9 4 0 55 23 63616
2017 11 to 20 years in current department or agency 15 35 22 14 10 4 0 52 25 42370
2017 More than 20 years in current department or agency 17 36 22 12 8 4 0 56 22 20141

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 31 10 3 1 4 0 85 4 48261
2018 3 to 10 years in current department or agency 37 37 15 4 3 3 0 76 8 53499
2018 11 to 20 years in current department or agency 35 38 16 5 4 3 0 75 9 39074
2018 More than 20 years in current department or agency 37 39 15 4 3 2 0 78 7 16749
2017 Less than 3 years in current department or agency 48 31 10 3 2 5 1 84 5 44508
2017 3 to 10 years in current department or agency 34 36 16 5 4 4 1 74 9 63577
2017 11 to 20 years in current department or agency 32 38 17 5 4 4 1 73 9 42325
2017 More than 20 years in current department or agency 34 38 16 4 3 3 1 75 8 20106
2014 Less than 3 years in current department or agency 51 29 10 3 2 5 1 85 4 32196
2014 3 to 10 years in current department or agency 39 35 14 4 3 4 1 78 7 80413
2014 11 to 20 years in current department or agency 37 37 15 4 3 4 1 77 8 40955
2014 More than 20 years in current department or agency 36 38 15 4 3 4 1 78 7 24618

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 34 8 3 1 2 0 87 5 48275
2018 3 to 10 years in current department or agency 35 39 14 6 4 1 0 76 10 53496
2018 11 to 20 years in current department or agency 31 40 15 7 4 1 0 73 12 39054
2018 More than 20 years in current department or agency 34 41 14 6 3 2 0 76 9 16740
2017 Less than 3 years in current department or agency 51 35 7 3 1 2 0 88 5 44543
2017 3 to 10 years in current department or agency 34 41 13 6 4 2 0 76 10 63572
2017 11 to 20 years in current department or agency 30 42 15 7 4 2 0 74 11 42346
2017 More than 20 years in current department or agency 32 42 14 6 3 2 0 76 9 20117
2014 Less than 3 years in current department or agency 51 32 9 4 2 3 0 85 6 32206
2014 3 to 10 years in current department or agency 37 38 13 6 3 2 0 77 10 80446
2014 11 to 20 years in current department or agency 34 39 14 7 4 2 0 75 11 40965
2014 More than 20 years in current department or agency 34 40 14 5 3 3 0 77 9 24639

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 30 6 2 1 0 0 91 4 48202
2018 3 to 10 years in current department or agency 40 38 11 6 4 0 0 79 10 53472
2018 11 to 20 years in current department or agency 35 39 13 7 6 0 0 74 13 39009
2018 More than 20 years in current department or agency 36 39 12 7 5 0 0 75 12 16750
2017 Less than 3 years in current department or agency 61 30 5 3 1 0 0 91 4 44559
2017 3 to 10 years in current department or agency 39 39 11 7 5 0 0 78 11 63593
2017 11 to 20 years in current department or agency 33 41 12 8 6 0 0 75 13 42366
2017 More than 20 years in current department or agency 36 40 11 7 5 0 0 76 13 20151
2014 Less than 3 years in current department or agency 59 29 6 3 2 0 0 89 5 32187
2014 3 to 10 years in current department or agency 41 38 11 6 4 0 0 79 10 80406
2014 11 to 20 years in current department or agency 36 39 12 7 5 0 0 75 12 40934
2014 More than 20 years in current department or agency 36 40 12 7 5 0 0 76 12 24619

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 30 12 5 3 1 0 80 8 48228
2018 3 to 10 years in current department or agency 31 32 18 10 8 0 0 63 19 53514
2018 11 to 20 years in current department or agency 27 32 20 11 9 1 0 60 21 39051
2018 More than 20 years in current department or agency 29 33 19 10 9 0 0 62 19 16741
2017 Less than 3 years in current department or agency 50 30 11 5 3 1 0 80 8 44515
2017 3 to 10 years in current department or agency 29 33 18 10 9 1 0 63 19 63554
2017 11 to 20 years in current department or agency 26 33 19 12 10 1 0 59 21 42317
2017 More than 20 years in current department or agency 29 34 17 11 9 1 0 63 20 20135
2014 Less than 3 years in current department or agency 42 33 12 7 4 1 0 76 11 32215
2014 3 to 10 years in current department or agency 26 36 18 12 8 1 0 62 20 80459
2014 11 to 20 years in current department or agency 23 35 19 13 10 1 0 58 23 40965
2014 More than 20 years in current department or agency 24 36 18 12 9 1 0 60 21 24647

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 32 11 5 3 0 0 80 8 48042
2018 3 to 10 years in current department or agency 29 35 17 11 8 0 0 64 19 53327
2018 11 to 20 years in current department or agency 25 35 19 12 9 0 0 60 21 38875
2018 More than 20 years in current department or agency 27 36 18 11 8 0 0 63 19 16686
2017 Less than 3 years in current department or agency 48 33 10 6 3 0 0 81 9 44528
2017 3 to 10 years in current department or agency 28 36 17 11 8 0 0 64 20 63578
2017 11 to 20 years in current department or agency 24 36 18 13 9 0 0 61 21 42350
2017 More than 20 years in current department or agency 27 37 16 11 8 0 0 64 19 20135
2014 Less than 3 years in current department or agency 42 35 12 7 4 0 0 77 12 32195
2014 3 to 10 years in current department or agency 25 37 18 13 8 0 0 62 20 80440
2014 11 to 20 years in current department or agency 22 37 18 14 9 0 0 59 23 40956
2014 More than 20 years in current department or agency 24 37 17 13 9 0 0 61 21 24644

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 24 18 10 6 4 0 64 17 48359
2018 3 to 10 years in current department or agency 28 25 19 13 11 3 0 55 25 53607
2018 11 to 20 years in current department or agency 28 26 19 13 10 3 0 56 24 39104
2018 More than 20 years in current department or agency 33 28 18 10 8 3 1 63 18 16761
2017 Less than 3 years in current department or agency 38 24 17 10 6 5 1 65 17 44549
2017 3 to 10 years in current department or agency 27 26 19 13 11 4 1 55 25 63576
2017 11 to 20 years in current department or agency 27 27 19 12 10 4 1 57 24 42342
2017 More than 20 years in current department or agency 33 29 17 9 8 4 1 65 18 20107
2014 Less than 3 years in current department or agency 34 24 18 11 8 5 1 61 20 32209
2014 3 to 10 years in current department or agency 26 25 19 14 12 4 0 53 27 80448
2014 11 to 20 years in current department or agency 26 27 19 13 10 4 1 56 24 40963
2014 More than 20 years in current department or agency 32 29 17 10 8 4 1 64 18 24636
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 36 35 48535
2018 3 to 10 years in current department or agency 27 37 36 53792
2018 11 to 20 years in current department or agency 22 43 35 39234
2018 More than 20 years in current department or agency 29 43 28 16816
2017 Less than 3 years in current department or agency 29 37 34 44579
2017 3 to 10 years in current department or agency 26 39 35 63680
2017 11 to 20 years in current department or agency 22 45 33 42377
2017 More than 20 years in current department or agency 29 44 27 20156
2014 Less than 3 years in current department or agency 29 36 35 32210
2014 3 to 10 years in current department or agency 27 37 35 80453
2014 11 to 20 years in current department or agency 20 46 34 40957
2014 More than 20 years in current department or agency 26 47 27 24643

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 33 31 5 22 6 13884
2018 3 to 10 years in current department or agency 10 37 37 7 3 7 14819
2018 11 to 20 years in current department or agency 22 36 29 6 1 7 8882
2018 More than 20 years in current department or agency 69 14 7 4 2 4 4925
2017 Less than 3 years in current department or agency 2 29 28 5 29 6 12783
2017 3 to 10 years in current department or agency 10 35 38 8 3 7 16880
2017 11 to 20 years in current department or agency 22 35 29 7 1 7 9343
2017 More than 20 years in current department or agency 70 12 7 4 2 4 5846
2014 Less than 3 years in current department or agency 5 30 33 11 9999 22 9510
2014 3 to 10 years in current department or agency 8 36 38 10 9999 8 22687
2014 11 to 20 years in current department or agency 23 36 23 10 9999 8 8344
2014 More than 20 years in current department or agency 68 14 6 6 9999 5 6435
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 89 48506
2018 3 to 10 years in current department or agency 17 83 53761
2018 11 to 20 years in current department or agency 17 83 39201
2018 More than 20 years in current department or agency 15 85 16804

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 5299
2018 3 to 10 years in current department or agency 52 8305
2018 11 to 20 years in current department or agency 49 6151
2018 More than 20 years in current department or agency 44 2364

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 5303
2018 3 to 10 years in current department or agency 62 8312
2018 11 to 20 years in current department or agency 65 6157
2018 More than 20 years in current department or agency 67 2361

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 5295
2018 3 to 10 years in current department or agency 8 8299
2018 11 to 20 years in current department or agency 9 6141
2018 More than 20 years in current department or agency 11 2359

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 5296
2018 3 to 10 years in current department or agency 7 8298
2018 11 to 20 years in current department or agency 6 6142
2018 More than 20 years in current department or agency 5 2358

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 5295
2018 3 to 10 years in current department or agency 6 8298
2018 11 to 20 years in current department or agency 6 6143
2018 More than 20 years in current department or agency 5 2358

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 5299
2018 3 to 10 years in current department or agency 10 8304
2018 11 to 20 years in current department or agency 10 6147
2018 More than 20 years in current department or agency 9 2360

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 5294
2018 3 to 10 years in current department or agency 3 8299
2018 11 to 20 years in current department or agency 4 6141
2018 More than 20 years in current department or agency 4 2358

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 5298
2018 3 to 10 years in current department or agency 41 8303
2018 11 to 20 years in current department or agency 42 6149
2018 More than 20 years in current department or agency 42 2358

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 5293
2018 3 to 10 years in current department or agency 40 8301
2018 11 to 20 years in current department or agency 42 6145
2018 More than 20 years in current department or agency 42 2357

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 5295
2018 3 to 10 years in current department or agency 46 8298
2018 11 to 20 years in current department or agency 49 6147
2018 More than 20 years in current department or agency 49 2357

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 5295
2018 3 to 10 years in current department or agency 41 8304
2018 11 to 20 years in current department or agency 41 6146
2018 More than 20 years in current department or agency 41 2360

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 5294
2018 3 to 10 years in current department or agency 33 8297
2018 11 to 20 years in current department or agency 35 6141
2018 More than 20 years in current department or agency 33 2357

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 5300
2018 3 to 10 years in current department or agency 58 8309
2018 11 to 20 years in current department or agency 55 6149
2018 More than 20 years in current department or agency 52 2363

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 5294
2018 3 to 10 years in current department or agency 37 8304
2018 11 to 20 years in current department or agency 38 6142
2018 More than 20 years in current department or agency 37 2358

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 1 5292
2018 3 to 10 years in current department or agency 2 8295
2018 11 to 20 years in current department or agency 3 6135
2018 More than 20 years in current department or agency 2 2355

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 5296
2018 3 to 10 years in current department or agency 11 8299
2018 11 to 20 years in current department or agency 9 6140
2018 More than 20 years in current department or agency 6 2357

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 5292
2018 3 to 10 years in current department or agency 13 8299
2018 11 to 20 years in current department or agency 15 6139
2018 More than 20 years in current department or agency 14 2358

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 5295
2018 3 to 10 years in current department or agency 49 8303
2018 11 to 20 years in current department or agency 51 6148
2018 More than 20 years in current department or agency 52 2357

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 5298
2018 3 to 10 years in current department or agency 28 8302
2018 11 to 20 years in current department or agency 29 6143
2018 More than 20 years in current department or agency 27 2358

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 5297
2018 3 to 10 years in current department or agency 14 8296
2018 11 to 20 years in current department or agency 15 6137
2018 More than 20 years in current department or agency 16 2356

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 5298
2018 3 to 10 years in current department or agency 52 8309
2018 11 to 20 years in current department or agency 51 6152
2018 More than 20 years in current department or agency 50 2357

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 5293
2018 3 to 10 years in current department or agency 28 8304
2018 11 to 20 years in current department or agency 27 6148
2018 More than 20 years in current department or agency 29 2354

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 5293
2018 3 to 10 years in current department or agency 8 8300
2018 11 to 20 years in current department or agency 8 6139
2018 More than 20 years in current department or agency 10 2354

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 5293
2018 3 to 10 years in current department or agency 22 8306
2018 11 to 20 years in current department or agency 24 6144
2018 More than 20 years in current department or agency 24 2354

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 5292
2018 3 to 10 years in current department or agency 11 8301
2018 11 to 20 years in current department or agency 10 6139
2018 More than 20 years in current department or agency 10 2355

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 5294
2018 3 to 10 years in current department or agency 7 8302
2018 11 to 20 years in current department or agency 8 6140
2018 More than 20 years in current department or agency 10 2354

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 5295
2018 3 to 10 years in current department or agency 15 8301
2018 11 to 20 years in current department or agency 14 6141
2018 More than 20 years in current department or agency 14 2353

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 5291
2018 3 to 10 years in current department or agency 11 8300
2018 11 to 20 years in current department or agency 12 6142
2018 More than 20 years in current department or agency 13 2353

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 5297
2018 3 to 10 years in current department or agency 27 8310
2018 11 to 20 years in current department or agency 26 6142
2018 More than 20 years in current department or agency 24 2358

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 5070
2018 3 to 10 years in current department or agency 11 7739
2018 11 to 20 years in current department or agency 10 5665
2018 More than 20 years in current department or agency 9 2148

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 5073
2018 3 to 10 years in current department or agency 19 7736
2018 11 to 20 years in current department or agency 15 5663
2018 More than 20 years in current department or agency 11 2147

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 5071
2018 3 to 10 years in current department or agency 10 7733
2018 11 to 20 years in current department or agency 8 5662
2018 More than 20 years in current department or agency 8 2147

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 5070
2018 3 to 10 years in current department or agency 8 7734
2018 11 to 20 years in current department or agency 6 5660
2018 More than 20 years in current department or agency 6 2147

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 5070
2018 3 to 10 years in current department or agency 10 7735
2018 11 to 20 years in current department or agency 9 5659
2018 More than 20 years in current department or agency 9 2147

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 5070
2018 3 to 10 years in current department or agency 9 7734
2018 11 to 20 years in current department or agency 9 5659
2018 More than 20 years in current department or agency 10 2148

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 5070
2018 3 to 10 years in current department or agency 9 7735
2018 11 to 20 years in current department or agency 7 5659
2018 More than 20 years in current department or agency 5 2146

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 5071
2018 3 to 10 years in current department or agency 11 7735
2018 11 to 20 years in current department or agency 9 5660
2018 More than 20 years in current department or agency 7 2149

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 5070
2018 3 to 10 years in current department or agency 12 7734
2018 11 to 20 years in current department or agency 12 5661
2018 More than 20 years in current department or agency 12 2149

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 5071
2018 3 to 10 years in current department or agency 32 7738
2018 11 to 20 years in current department or agency 33 5663
2018 More than 20 years in current department or agency 27 2149

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 5070
2018 3 to 10 years in current department or agency 10 7735
2018 11 to 20 years in current department or agency 9 5659
2018 More than 20 years in current department or agency 8 2147

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 5072
2018 3 to 10 years in current department or agency 49 7741
2018 11 to 20 years in current department or agency 49 5672
2018 More than 20 years in current department or agency 42 2151

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 1 5070
2018 3 to 10 years in current department or agency 2 7733
2018 11 to 20 years in current department or agency 2 5659
2018 More than 20 years in current department or agency 3 2147

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 5076
2018 3 to 10 years in current department or agency 57 7742
2018 11 to 20 years in current department or agency 60 5671
2018 More than 20 years in current department or agency 61 2153

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 5070
2018 3 to 10 years in current department or agency 4 7733
2018 11 to 20 years in current department or agency 5 5661
2018 More than 20 years in current department or agency 5 2149

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 5071
2018 3 to 10 years in current department or agency 13 7734
2018 11 to 20 years in current department or agency 13 5661
2018 More than 20 years in current department or agency 16 2148

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 16 17 4 4 29 8 60 13 48424
2018 3 to 10 years in current department or agency 14 19 23 9 9 21 5 45 25 53622
2018 11 to 20 years in current department or agency 13 20 23 10 11 20 4 42 27 39064
2018 More than 20 years in current department or agency 16 24 22 9 9 17 3 49 23 16771
2017 Less than 3 years in current department or agency 21 15 15 4 3 31 12 62 13 44582
2017 3 to 10 years in current department or agency 15 19 20 8 9 22 7 47 25 63671
2017 11 to 20 years in current department or agency 13 20 21 9 11 21 5 45 27 42392
2017 More than 20 years in current department or agency 16 24 20 9 9 18 4 52 23 20161
2014 Less than 3 years in current department or agency 20 15 16 4 4 31 11 59 14 32209
2014 3 to 10 years in current department or agency 15 18 20 8 8 24 7 47 23 80434
2014 11 to 20 years in current department or agency 14 20 21 9 9 23 5 47 24 40968
2014 More than 20 years in current department or agency 17 25 21 8 8 19 3 53 20 24641

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 29 15 4 3 11 1 76 8 48408
2018 3 to 10 years in current department or agency 26 32 20 8 7 7 1 62 16 53621
2018 11 to 20 years in current department or agency 24 33 20 9 8 6 0 60 18 39058
2018 More than 20 years in current department or agency 28 35 18 8 6 4 0 66 15 16764
2017 Less than 3 years in current department or agency 37 28 13 4 3 14 2 77 8 44532
2017 3 to 10 years in current department or agency 25 31 19 8 7 9 1 63 17 63600
2017 11 to 20 years in current department or agency 24 33 19 9 8 7 1 61 18 42327
2017 More than 20 years in current department or agency 28 35 17 7 7 6 1 67 15 20119
2014 Less than 3 years in current department or agency 33 26 15 4 3 16 2 73 9 32201
2014 3 to 10 years in current department or agency 24 30 20 8 6 11 1 62 16 80399
2014 11 to 20 years in current department or agency 24 32 20 8 6 9 1 62 16 40951
2014 More than 20 years in current department or agency 27 35 19 7 6 7 1 67 13 24629
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 95 48477
2018 3 to 10 years in current department or agency 9 91 53637
2018 11 to 20 years in current department or agency 9 91 39132
2018 More than 20 years in current department or agency 8 92 16758

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 2319
2018 3 to 10 years in current department or agency 37 4576
2018 11 to 20 years in current department or agency 33 3355
2018 More than 20 years in current department or agency 32 1202

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 2318
2018 3 to 10 years in current department or agency 77 4584
2018 11 to 20 years in current department or agency 80 3366
2018 More than 20 years in current department or agency 81 1204

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 2315
2018 3 to 10 years in current department or agency 3 4573
2018 11 to 20 years in current department or agency 4 3353
2018 More than 20 years in current department or agency 4 1202

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 2315
2018 3 to 10 years in current department or agency 4 4573
2018 11 to 20 years in current department or agency 4 3353
2018 More than 20 years in current department or agency 4 1202

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 2315
2018 3 to 10 years in current department or agency 7 4573
2018 11 to 20 years in current department or agency 6 3354
2018 More than 20 years in current department or agency 6 1202

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 2317
2018 3 to 10 years in current department or agency 9 4577
2018 11 to 20 years in current department or agency 8 3352
2018 More than 20 years in current department or agency 7 1202

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 2316
2018 3 to 10 years in current department or agency 8 4574
2018 11 to 20 years in current department or agency 9 3352
2018 More than 20 years in current department or agency 9 1202

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 2310
2018 3 to 10 years in current department or agency 27 4575
2018 11 to 20 years in current department or agency 24 3350
2018 More than 20 years in current department or agency 19 1200

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 2312
2018 3 to 10 years in current department or agency 21 4573
2018 11 to 20 years in current department or agency 19 3350
2018 More than 20 years in current department or agency 15 1200

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 2310
2018 3 to 10 years in current department or agency 15 4571
2018 11 to 20 years in current department or agency 15 3350
2018 More than 20 years in current department or agency 11 1200

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 2311
2018 3 to 10 years in current department or agency 6 4569
2018 11 to 20 years in current department or agency 6 3349
2018 More than 20 years in current department or agency 5 1200

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 2311
2018 3 to 10 years in current department or agency 24 4571
2018 11 to 20 years in current department or agency 22 3350
2018 More than 20 years in current department or agency 36 1200

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 2313
2018 3 to 10 years in current department or agency 30 4570
2018 11 to 20 years in current department or agency 29 3354
2018 More than 20 years in current department or agency 22 1200

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 2310
2018 3 to 10 years in current department or agency 5 4569
2018 11 to 20 years in current department or agency 4 3349
2018 More than 20 years in current department or agency 2 1200

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 2310
2018 3 to 10 years in current department or agency 2 4569
2018 11 to 20 years in current department or agency 2 3348
2018 More than 20 years in current department or agency 1 1200

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 2310
2018 3 to 10 years in current department or agency 9 4569
2018 11 to 20 years in current department or agency 9 3351
2018 More than 20 years in current department or agency 5 1200

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 2310
2018 3 to 10 years in current department or agency 16 4571
2018 11 to 20 years in current department or agency 16 3351
2018 More than 20 years in current department or agency 11 1200

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 1 2310
2018 3 to 10 years in current department or agency 1 4569
2018 11 to 20 years in current department or agency 1 3348
2018 More than 20 years in current department or agency 1 1200

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 2312
2018 3 to 10 years in current department or agency 16 4574
2018 11 to 20 years in current department or agency 20 3350
2018 More than 20 years in current department or agency 23 1200

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 2310
2018 3 to 10 years in current department or agency 0 4570
2018 11 to 20 years in current department or agency 0 3348
2018 More than 20 years in current department or agency 1 1200

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 2312
2018 3 to 10 years in current department or agency 18 4576
2018 11 to 20 years in current department or agency 20 3352
2018 More than 20 years in current department or agency 20 1202

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 2319
2018 3 to 10 years in current department or agency 28 4579
2018 11 to 20 years in current department or agency 31 3362
2018 More than 20 years in current department or agency 33 1207

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 2318
2018 3 to 10 years in current department or agency 15 4574
2018 11 to 20 years in current department or agency 16 3358
2018 More than 20 years in current department or agency 15 1205

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 2319
2018 3 to 10 years in current department or agency 4 4575
2018 11 to 20 years in current department or agency 6 3355
2018 More than 20 years in current department or agency 6 1205

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 2320
2018 3 to 10 years in current department or agency 18 4578
2018 11 to 20 years in current department or agency 21 3359
2018 More than 20 years in current department or agency 20 1205

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 2317
2018 3 to 10 years in current department or agency 4 4574
2018 11 to 20 years in current department or agency 5 3355
2018 More than 20 years in current department or agency 6 1204

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 2318
2018 3 to 10 years in current department or agency 6 4574
2018 11 to 20 years in current department or agency 8 3356
2018 More than 20 years in current department or agency 7 1204

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 2318
2018 3 to 10 years in current department or agency 9 4574
2018 11 to 20 years in current department or agency 8 3355
2018 More than 20 years in current department or agency 8 1204

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 2316
2018 3 to 10 years in current department or agency 8 4577
2018 11 to 20 years in current department or agency 9 3356
2018 More than 20 years in current department or agency 9 1204

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 2320
2018 3 to 10 years in current department or agency 50 4582
2018 11 to 20 years in current department or agency 46 3360
2018 More than 20 years in current department or agency 45 1204

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 2226
2018 3 to 10 years in current department or agency 5 4284
2018 11 to 20 years in current department or agency 5 3079
2018 More than 20 years in current department or agency 5 1119

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 2227
2018 3 to 10 years in current department or agency 14 4284
2018 11 to 20 years in current department or agency 9 3077
2018 More than 20 years in current department or agency 6 1119

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 2226
2018 3 to 10 years in current department or agency 3 4282
2018 11 to 20 years in current department or agency 3 3077
2018 More than 20 years in current department or agency 2 1119

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 2226
2018 3 to 10 years in current department or agency 2 4282
2018 11 to 20 years in current department or agency 2 3078
2018 More than 20 years in current department or agency 1 1119

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 2226
2018 3 to 10 years in current department or agency 2 4283
2018 11 to 20 years in current department or agency 3 3077
2018 More than 20 years in current department or agency 2 1120

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 2226
2018 3 to 10 years in current department or agency 4 4282
2018 11 to 20 years in current department or agency 3 3077
2018 More than 20 years in current department or agency 4 1119

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 2228
2018 3 to 10 years in current department or agency 6 4282
2018 11 to 20 years in current department or agency 5 3077
2018 More than 20 years in current department or agency 3 1119

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 2226
2018 3 to 10 years in current department or agency 12 4285
2018 11 to 20 years in current department or agency 9 3077
2018 More than 20 years in current department or agency 8 1120

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 2226
2018 3 to 10 years in current department or agency 11 4284
2018 11 to 20 years in current department or agency 11 3080
2018 More than 20 years in current department or agency 11 1120

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 2226
2018 3 to 10 years in current department or agency 28 4288
2018 11 to 20 years in current department or agency 29 3079
2018 More than 20 years in current department or agency 27 1120

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 2226
2018 3 to 10 years in current department or agency 10 4284
2018 11 to 20 years in current department or agency 9 3079
2018 More than 20 years in current department or agency 9 1120

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 2227
2018 3 to 10 years in current department or agency 46 4292
2018 11 to 20 years in current department or agency 47 3084
2018 More than 20 years in current department or agency 43 1121

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 2226
2018 3 to 10 years in current department or agency 2 4282
2018 11 to 20 years in current department or agency 2 3077
2018 More than 20 years in current department or agency 3 1120

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 2229
2018 3 to 10 years in current department or agency 64 4293
2018 11 to 20 years in current department or agency 66 3085
2018 More than 20 years in current department or agency 69 1120

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 2226
2018 3 to 10 years in current department or agency 4 4282
2018 11 to 20 years in current department or agency 5 3079
2018 More than 20 years in current department or agency 5 1119

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 2227
2018 3 to 10 years in current department or agency 13 4285
2018 11 to 20 years in current department or agency 13 3074
2018 More than 20 years in current department or agency 14 1119

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 15 18 2 2 32 8 64 6 48408
2018 3 to 10 years in current department or agency 16 19 25 5 5 25 5 49 14 53634
2018 11 to 20 years in current department or agency 14 20 27 5 6 24 4 47 16 39064
2018 More than 20 years in current department or agency 18 23 26 5 5 21 3 53 13 16745
2017 Less than 3 years in current department or agency 22 15 14 2 2 35 10 68 6 44542
2017 3 to 10 years in current department or agency 16 18 22 4 4 29 7 53 13 63616
2017 11 to 20 years in current department or agency 15 20 23 5 5 28 5 51 15 42370
2017 More than 20 years in current department or agency 18 23 23 4 4 23 4 57 12 20151
2014 Less than 3 years in current department or agency 20 14 16 2 2 36 10 64 7 32198
2014 3 to 10 years in current department or agency 15 17 21 4 4 31 7 53 12 80418
2014 11 to 20 years in current department or agency 15 19 23 4 4 29 5 52 13 40945
2014 More than 20 years in current department or agency 18 23 23 4 4 25 4 57 10 24645

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 28 15 3 2 12 2 78 5 48402
2018 3 to 10 years in current department or agency 27 31 21 5 5 9 1 65 11 53625
2018 11 to 20 years in current department or agency 25 33 22 6 6 8 1 64 12 39067
2018 More than 20 years in current department or agency 29 34 21 5 4 6 1 68 10 16743
2017 Less than 3 years in current department or agency 40 27 12 2 1 15 2 81 4 44501
2017 3 to 10 years in current department or agency 28 32 19 5 4 12 2 69 10 63554
2017 11 to 20 years in current department or agency 26 33 19 5 5 10 1 67 11 42307
2017 More than 20 years in current department or agency 30 35 18 4 4 8 1 71 9 20102
2014 Less than 3 years in current department or agency 36 26 14 2 2 18 2 78 5 32196
2014 3 to 10 years in current department or agency 27 30 19 4 3 15 2 68 9 80377
2014 11 to 20 years in current department or agency 26 32 20 5 4 13 1 67 10 40936
2014 More than 20 years in current department or agency 29 34 19 4 3 11 1 70 8 24606
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 25 22 13 16 0 1 48 30 48524
2018 3 to 10 years in current department or agency 19 23 22 15 21 0 1 43 36 53722
2018 11 to 20 years in current department or agency 21 25 22 13 17 0 1 47 31 39111
2018 More than 20 years in current department or agency 24 25 21 13 16 0 1 49 29 16780
2017 Less than 3 years in current department or agency 21 24 20 15 19 0 2 45 34 44537
2017 3 to 10 years in current department or agency 20 23 19 15 21 0 2 44 36 63558
2017 11 to 20 years in current department or agency 23 25 19 13 17 0 2 49 31 42289
2017 More than 20 years in current department or agency 25 24 19 13 17 0 2 50 30 20109

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 29 26 12 6 0 1 56 18 48489
2018 3 to 10 years in current department or agency 15 26 29 17 12 0 1 42 29 53674
2018 11 to 20 years in current department or agency 13 25 30 18 13 0 1 38 32 39107
2018 More than 20 years in current department or agency 15 25 29 18 12 0 1 40 30 16756
2017 Less than 3 years in current department or agency 28 30 24 11 7 0 1 58 18 44557
2017 3 to 10 years in current department or agency 17 27 27 16 12 0 1 44 28 63570
2017 11 to 20 years in current department or agency 14 26 28 18 13 0 1 41 31 42299
2017 More than 20 years in current department or agency 16 26 28 17 12 0 1 42 30 20124

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 29 19 9 5 1 2 66 14 48312
2018 3 to 10 years in current department or agency 22 30 24 13 8 0 2 53 22 53460
2018 11 to 20 years in current department or agency 18 30 26 15 9 0 2 48 25 38920
2018 More than 20 years in current department or agency 18 29 27 14 9 0 2 48 24 16705
2017 Less than 3 years in current department or agency 38 28 17 8 5 1 3 69 14 44452
2017 3 to 10 years in current department or agency 23 30 23 13 8 0 3 55 22 63452
2017 11 to 20 years in current department or agency 19 30 25 14 9 0 2 50 25 42199
2017 More than 20 years in current department or agency 19 30 25 15 9 0 2 50 24 20076

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 25 20 12 9 1 2 57 22 48353
2018 3 to 10 years in current department or agency 17 23 24 18 17 1 1 41 35 53496
2018 11 to 20 years in current department or agency 14 22 25 19 18 1 1 37 38 38962
2018 More than 20 years in current department or agency 15 23 25 19 17 1 1 38 36 16720
2017 Less than 3 years in current department or agency 32 24 19 12 9 1 3 59 21 44538
2017 3 to 10 years in current department or agency 18 23 22 18 16 1 2 42 35 63560
2017 11 to 20 years in current department or agency 15 22 24 19 17 1 2 38 37 42304
2017 More than 20 years in current department or agency 16 23 24 18 16 1 2 40 35 20103

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 21 10 4 3 1 5 82 7 48317
2018 3 to 10 years in current department or agency 44 24 14 6 5 0 6 73 12 53518
2018 11 to 20 years in current department or agency 40 25 15 7 5 0 6 70 14 38950
2018 More than 20 years in current department or agency 41 23 15 7 5 0 9 71 13 16728
2017 Less than 3 years in current department or agency 54 20 10 4 3 1 8 82 7 44481
2017 3 to 10 years in current department or agency 42 24 14 6 4 1 9 74 11 63474
2017 11 to 20 years in current department or agency 39 25 15 7 5 1 10 71 13 42233
2017 More than 20 years in current department or agency 38 24 14 7 5 1 11 71 13 20062

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 27 18 8 6 0 1 66 15 48425
2018 3 to 10 years in current department or agency 28 27 22 12 10 0 1 55 22 53621
2018 11 to 20 years in current department or agency 24 28 23 13 11 0 1 52 24 39052
2018 More than 20 years in current department or agency 28 29 22 11 8 0 1 58 20 16755
2017 Less than 3 years in current department or agency 37 29 19 9 6 0 1 67 14 44418
2017 3 to 10 years in current department or agency 27 30 22 12 8 0 1 57 20 63430
2017 11 to 20 years in current department or agency 24 30 24 13 9 0 1 54 22 42184
2017 More than 20 years in current department or agency 29 32 22 10 6 0 1 61 16 20058

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 32 19 7 3 1 2 70 11 48306
2018 3 to 10 years in current department or agency 22 34 25 11 7 1 1 56 19 53551
2018 11 to 20 years in current department or agency 19 34 26 12 8 1 1 53 20 39044
2018 More than 20 years in current department or agency 19 35 25 12 7 1 1 55 19 16721
2017 Less than 3 years in current department or agency 39 30 17 7 4 1 2 71 11 44390
2017 3 to 10 years in current department or agency 24 32 23 12 7 1 2 57 20 63392
2017 11 to 20 years in current department or agency 21 32 24 13 7 1 1 54 21 42162
2017 More than 20 years in current department or agency 23 33 23 12 6 1 2 58 19 20035

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 32 21 9 5 1 2 65 14 48300
2018 3 to 10 years in current department or agency 18 31 26 15 9 0 1 50 24 53555
2018 11 to 20 years in current department or agency 15 31 27 16 10 0 1 46 26 39022
2018 More than 20 years in current department or agency 15 31 27 16 9 0 1 47 26 16707
2017 Less than 3 years in current department or agency 35 31 19 9 4 1 2 68 13 44383
2017 3 to 10 years in current department or agency 19 31 24 15 9 1 1 51 24 63397
2017 11 to 20 years in current department or agency 16 30 26 17 10 1 1 47 27 42187
2017 More than 20 years in current department or agency 17 31 25 16 9 1 1 48 26 20042

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 30 20 10 5 1 1 64 16 48246
2018 3 to 10 years in current department or agency 25 31 23 12 8 0 1 56 21 53502
2018 11 to 20 years in current department or agency 22 32 23 13 8 0 1 55 21 38986
2018 More than 20 years in current department or agency 24 33 22 12 7 0 1 58 19 16717
2017 Less than 3 years in current department or agency 36 30 18 9 5 1 2 67 15 44410
2017 3 to 10 years in current department or agency 26 31 20 13 8 0 2 58 21 63411
2017 11 to 20 years in current department or agency 23 32 22 13 8 1 2 56 21 42187
2017 More than 20 years in current department or agency 26 32 21 11 7 1 2 60 19 20056

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 31 20 9 4 0 1 65 14 48129
2018 3 to 10 years in current department or agency 27 32 22 11 7 0 1 59 18 53394
2018 11 to 20 years in current department or agency 23 30 24 13 8 0 1 54 22 38860
2018 More than 20 years in current department or agency 21 30 24 14 9 0 1 52 23 16643
2017 Less than 3 years in current department or agency 35 32 18 8 4 1 2 68 13 44342
2017 3 to 10 years in current department or agency 28 32 21 11 6 1 2 61 18 63279
2017 11 to 20 years in current department or agency 24 31 23 13 8 1 2 56 21 42089
2017 More than 20 years in current department or agency 22 30 23 14 8 1 2 53 23 19988

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 22 11 4 3 0 2 81 7 48104
2018 3 to 10 years in current department or agency 48 25 14 6 5 0 2 75 11 53311
2018 11 to 20 years in current department or agency 45 26 14 7 5 0 2 73 12 38865
2018 More than 20 years in current department or agency 46 27 14 6 5 0 2 75 11 16651
2017 Less than 3 years in current department or agency 60 21 10 4 2 0 2 83 6 44523
2017 3 to 10 years in current department or agency 49 25 14 6 4 0 2 76 10 63593
2017 11 to 20 years in current department or agency 47 26 14 7 4 0 2 74 11 42320
2017 More than 20 years in current department or agency 49 26 14 6 4 0 2 77 9 20117

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 73 13 5 2 2 1 4 90 4 48175
2018 3 to 10 years in current department or agency 65 16 7 3 3 1 5 86 6 53406
2018 11 to 20 years in current department or agency 63 17 8 3 3 1 5 85 7 38931
2018 More than 20 years in current department or agency 63 18 7 3 3 1 5 86 6 16659

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 11 5 2 3 1 3 90 5 48183
2018 3 to 10 years in current department or agency 64 15 8 4 5 1 3 82 10 53452
2018 11 to 20 years in current department or agency 62 16 8 5 5 1 3 81 10 38934
2018 More than 20 years in current department or agency 64 15 8 4 5 1 3 83 9 16688
2017 Less than 3 years in current department or agency 78 9 4 2 2 1 3 91 5 44516
2017 3 to 10 years in current department or agency 66 15 7 4 4 1 3 84 9 63574
2017 11 to 20 years in current department or agency 64 16 7 5 4 1 3 83 9 42331
2017 More than 20 years in current department or agency 67 15 7 4 3 1 3 86 7 20120

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 22 9 3 2 0 2 86 5 48382
2018 3 to 10 years in current department or agency 49 29 12 5 3 0 1 79 8 53602
2018 11 to 20 years in current department or agency 47 30 13 5 3 0 1 78 9 39068
2018 More than 20 years in current department or agency 48 31 12 4 3 0 1 80 7 16759
2017 Less than 3 years in current department or agency 64 21 7 3 2 0 2 88 5 44468
2017 3 to 10 years in current department or agency 50 29 11 5 3 0 2 81 8 63548
2017 11 to 20 years in current department or agency 48 31 11 5 3 0 2 81 8 42311
2017 More than 20 years in current department or agency 51 30 11 4 2 0 2 83 6 20113

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 17 8 4 3 0 2 84 8 48236
2018 3 to 10 years in current department or agency 49 23 12 7 7 0 1 73 14 53471
2018 11 to 20 years in current department or agency 46 24 13 8 7 0 1 71 15 38944
2018 More than 20 years in current department or agency 48 25 13 7 6 0 1 74 13 16691
2017 Less than 3 years in current department or agency 69 15 6 4 3 0 3 87 7 44470
2017 3 to 10 years in current department or agency 54 22 11 6 6 0 2 77 12 63527
2017 11 to 20 years in current department or agency 51 23 11 7 6 0 2 75 13 42323
2017 More than 20 years in current department or agency 54 23 10 6 5 0 2 79 11 20120

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 7 3 1 1 0 27 93 3 48007
2018 3 to 10 years in current department or agency 51 13 6 2 1 0 27 88 4 53194
2018 11 to 20 years in current department or agency 46 16 8 3 2 0 26 84 6 38784
2018 More than 20 years in current department or agency 45 17 8 3 2 0 25 83 6 16654
2017 Less than 3 years in current department or agency 63 7 3 1 1 0 25 94 3 44464
2017 3 to 10 years in current department or agency 52 13 5 2 1 0 26 89 4 63496
2017 11 to 20 years in current department or agency 48 16 7 3 1 0 25 86 5 42263
2017 More than 20 years in current department or agency 47 18 7 2 1 0 24 85 5 20097

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 17 7 2 1 0 5 89 4 48157
2018 3 to 10 years in current department or agency 58 21 10 3 2 0 6 85 5 53362
2018 11 to 20 years in current department or agency 57 23 9 3 2 0 6 85 5 38901
2018 More than 20 years in current department or agency 58 24 9 3 1 0 6 87 4 16687
2017 Less than 3 years in current department or agency 69 15 6 2 1 1 6 90 3 44294
2017 3 to 10 years in current department or agency 61 20 8 3 2 1 7 87 5 63243
2017 11 to 20 years in current department or agency 59 22 8 3 1 0 7 87 4 42067
2017 More than 20 years in current department or agency 60 22 8 2 1 0 7 88 4 19985

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 15 10 7 9 1 3 73 17 48371
2018 3 to 10 years in current department or agency 65 16 7 4 5 0 3 84 9 53559
2018 11 to 20 years in current department or agency 69 16 6 2 3 0 4 89 5 39031
2018 More than 20 years in current department or agency 74 13 4 2 2 1 5 92 4 16742
2017 Less than 3 years in current department or agency 53 16 11 8 9 0 3 71 18 44561
2017 3 to 10 years in current department or agency 62 17 7 4 5 1 4 83 9 63616
2017 11 to 20 years in current department or agency 65 18 6 3 3 1 5 88 6 42333
2017 More than 20 years in current department or agency 71 15 5 2 2 1 5 91 4 20130

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 27 13 4 2 0 2 80 7 48303
2018 3 to 10 years in current department or agency 46 30 15 5 3 0 2 78 8 53501
2018 11 to 20 years in current department or agency 45 30 15 5 2 0 2 78 7 38973
2018 More than 20 years in current department or agency 49 29 13 4 2 0 3 80 6 16720
2017 Less than 3 years in current department or agency 53 27 11 4 2 0 2 83 6 44495
2017 3 to 10 years in current department or agency 48 30 13 4 2 0 3 80 7 63520
2017 11 to 20 years in current department or agency 47 30 13 4 2 0 3 80 7 42250
2017 More than 20 years in current department or agency 50 30 12 4 2 0 3 82 6 20073

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 37 31 9 3 0 0 57 12 48563
2018 3 to 10 years in current department or agency 11 30 37 16 6 0 0 41 22 53819
2018 11 to 20 years in current department or agency 10 28 39 17 7 0 0 38 23 39203
2018 More than 20 years in current department or agency 12 28 38 16 6 0 0 40 22 16823
2017 Less than 3 years in current department or agency 17 37 32 9 4 0 0 54 13 44603
2017 3 to 10 years in current department or agency 10 29 39 15 7 0 0 39 22 63682
2017 11 to 20 years in current department or agency 9 26 41 16 8 0 0 35 24 42402
2017 More than 20 years in current department or agency 11 26 40 15 7 0 0 38 22 20162

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 15 36 27 15 0 0 42 22 48100
2018 3 to 10 years in current department or agency 12 21 39 20 8 0 0 28 33 53251
2018 11 to 20 years in current department or agency 12 23 40 19 7 0 0 26 34 38733
2018 More than 20 years in current department or agency 10 22 40 19 8 0 0 27 33 16589
2017 Less than 3 years in current department or agency 6 14 36 27 16 0 1 43 21 44469
2017 3 to 10 years in current department or agency 9 21 40 20 8 0 0 29 31 63491
2017 11 to 20 years in current department or agency 10 23 41 19 7 0 0 26 33 42242
2017 More than 20 years in current department or agency 9 22 41 20 8 0 0 28 31 20089

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 37 15 7 3 4 0 74 10 48460
2018 3 to 10 years in current department or agency 27 41 16 9 5 2 0 69 14 53636
2018 11 to 20 years in current department or agency 27 42 16 9 5 1 0 70 14 39071
2018 More than 20 years in current department or agency 29 43 16 7 4 1 0 73 11 16742
2017 Less than 3 years in current department or agency 28 38 15 8 4 7 1 71 13 44555
2017 3 to 10 years in current department or agency 23 40 17 10 7 3 0 65 17 63592
2017 11 to 20 years in current department or agency 23 42 17 9 7 3 0 66 16 42350
2017 More than 20 years in current department or agency 25 42 17 8 5 3 0 69 14 20097

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 36 16 9 5 3 0 70 14 48508
2018 3 to 10 years in current department or agency 19 34 18 15 12 1 0 55 27 53695
2018 11 to 20 years in current department or agency 18 34 19 16 13 1 0 53 28 39176
2018 More than 20 years in current department or agency 20 37 17 14 10 1 0 58 24 16760
2017 Less than 3 years in current department or agency 26 40 15 10 5 3 0 69 16 44574
2017 3 to 10 years in current department or agency 15 36 18 16 13 2 0 52 29 63609
2017 11 to 20 years in current department or agency 14 36 18 17 14 2 0 51 31 42356
2017 More than 20 years in current department or agency 17 38 19 14 11 2 0 56 25 20116
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 25 20 11 11 3 1 30 70 48539
2018 3 to 10 years in current department or agency 25 26 21 12 13 2 1 26 74 53798
2018 11 to 20 years in current department or agency 31 28 20 10 9 2 1 32 68 39202
2018 More than 20 years in current department or agency 36 26 18 9 8 2 1 37 63 16822
2017 Less than 3 years in current department or agency 25 22 20 13 15 4 1 26 74 44597
2017 3 to 10 years in current department or agency 28 24 19 11 13 3 1 29 71 63684
2017 11 to 20 years in current department or agency 35 25 17 9 9 4 1 36 64 42408
2017 More than 20 years in current department or agency 38 24 16 8 9 4 1 40 60 20172

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 32698
2018 3 to 10 years in current department or agency 24 38723
2018 11 to 20 years in current department or agency 17 25580
2018 More than 20 years in current department or agency 15 10037
2017 Less than 3 years in current department or agency 31 31127
2017 3 to 10 years in current department or agency 22 42422
2017 11 to 20 years in current department or agency 16 25012
2017 More than 20 years in current department or agency 13 11106

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 32697
2018 3 to 10 years in current department or agency 38 38727
2018 11 to 20 years in current department or agency 30 25587
2018 More than 20 years in current department or agency 28 10043
2017 Less than 3 years in current department or agency 41 31127
2017 3 to 10 years in current department or agency 35 42422
2017 11 to 20 years in current department or agency 28 25012
2017 More than 20 years in current department or agency 25 11106

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 32685
2018 3 to 10 years in current department or agency 25 38711
2018 11 to 20 years in current department or agency 21 25576
2018 More than 20 years in current department or agency 18 10032
2017 Less than 3 years in current department or agency 22 31127
2017 3 to 10 years in current department or agency 18 42422
2017 11 to 20 years in current department or agency 16 25012
2017 More than 20 years in current department or agency 13 11106

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 32701
2018 3 to 10 years in current department or agency 50 38726
2018 11 to 20 years in current department or agency 49 25601
2018 More than 20 years in current department or agency 43 10048
2017 Less than 3 years in current department or agency 35 31127
2017 3 to 10 years in current department or agency 54 42422
2017 11 to 20 years in current department or agency 52 25012
2017 More than 20 years in current department or agency 47 11106

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 32680
2018 3 to 10 years in current department or agency 9 38699
2018 11 to 20 years in current department or agency 7 25560
2018 More than 20 years in current department or agency 3 10031
2017 Less than 3 years in current department or agency 4 31127
2017 3 to 10 years in current department or agency 9 42422
2017 11 to 20 years in current department or agency 6 25012
2017 More than 20 years in current department or agency 3 11106

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 32687
2018 3 to 10 years in current department or agency 37 38716
2018 11 to 20 years in current department or agency 37 25584
2018 More than 20 years in current department or agency 34 10040

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 32696
2018 3 to 10 years in current department or agency 31 38711
2018 11 to 20 years in current department or agency 32 25575
2018 More than 20 years in current department or agency 36 10041
2017 Less than 3 years in current department or agency 43 31127
2017 3 to 10 years in current department or agency 36 42422
2017 11 to 20 years in current department or agency 40 25012
2017 More than 20 years in current department or agency 46 11106

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 47 18 10 4 15 31203
2018 3 to 10 years in current department or agency 5 38 19 12 5 21 37138
2018 11 to 20 years in current department or agency 6 39 18 11 5 19 24422
2018 More than 20 years in current department or agency 7 40 18 11 5 19 9516
2017 Less than 3 years in current department or agency 6 50 18 10 4 12 30592
2017 3 to 10 years in current department or agency 6 46 18 10 4 15 41619
2017 11 to 20 years in current department or agency 8 48 17 9 4 13 24526
2017 More than 20 years in current department or agency 9 49 17 9 4 13 10901

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 63 32557
2018 3 to 10 years in current department or agency 33 67 38521
2018 11 to 20 years in current department or agency 34 66 25370
2018 More than 20 years in current department or agency 36 64 9942

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 24 17 17 18 2 6 43 38 32600
2018 3 to 10 years in current department or agency 10 21 18 18 25 1 6 33 47 38633
2018 11 to 20 years in current department or agency 9 21 19 18 25 2 7 32 47 25540
2018 More than 20 years in current department or agency 8 21 19 18 23 2 8 33 46 10023
2017 Less than 3 years in current department or agency 16 24 15 16 20 2 7 45 39 31299
2017 3 to 10 years in current department or agency 10 20 16 17 26 2 9 34 49 42683
2017 11 to 20 years in current department or agency 9 20 17 17 25 2 10 33 48 25237
2017 More than 20 years in current department or agency 8 19 17 18 24 2 12 32 48 11234

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 15 16 19 35 2 6 24 59 32637
2018 3 to 10 years in current department or agency 4 11 15 19 43 2 7 16 68 38638
2018 11 to 20 years in current department or agency 4 12 16 19 39 2 8 18 64 25536
2018 More than 20 years in current department or agency 4 13 18 19 35 2 8 19 60 10010
2017 Less than 3 years in current department or agency 5 12 12 17 44 3 7 19 69 31290
2017 3 to 10 years in current department or agency 3 9 12 17 48 2 9 14 73 42667
2017 11 to 20 years in current department or agency 3 10 13 17 43 3 11 16 69 25219
2017 More than 20 years in current department or agency 3 11 15 18 39 3 11 16 66 11224

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 17 13 8 8 2 9 68 18 48408
2018 3 to 10 years in current department or agency 39 16 14 10 13 1 7 60 25 53622
2018 11 to 20 years in current department or agency 41 15 13 9 12 1 8 62 23 39091
2018 More than 20 years in current department or agency 47 13 10 9 10 1 10 68 21 16731
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