2018 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 30 8 18 3 0 0 71 22 55
2018 Not a person with a disability 38 43 10 6 3 0 0 81 9 1700
2017 Person with a disability 29 38 15 14 4 0 0 67 18 65
2017 Not a person with a disability 37 46 9 6 2 0 0 82 8 2257
2011 Person with a disability 30 33 12 12 12 0 0 64 24 90
2011 Not a person with a disability 40 42 9 6 3 0 0 81 10 2902
2008 Person with a disability 39 36 11 6 7 0 0 76 13 113
2008 Not a person with a disability 42 42 8 5 3 0 0 84 8 2902

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 17 20 19 14 0 0 48 32 55
2018 Not a person with a disability 30 39 15 11 5 0 0 69 16 1697
2017 Person with a disability 16 41 16 16 11 0 0 58 26 66
2017 Not a person with a disability 28 42 15 9 6 0 0 71 15 2257

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 58 27 10 5 1 0 0 85 5 56
2018 Not a person with a disability 55 34 7 2 1 0 0 89 4 1691
2017 Person with a disability 46 40 11 1 2 0 0 86 3 66
2017 Not a person with a disability 56 35 7 2 1 0 0 91 3 2253
2011 Person with a disability 61 25 7 4 3 0 0 87 7 90
2011 Not a person with a disability 65 28 5 2 1 0 0 93 3 2896

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 27 18 19 0 0 0 63 19 56
2018 Not a person with a disability 44 39 10 4 2 0 0 84 6 1703
2017 Person with a disability 31 38 14 12 6 0 0 69 18 66
2017 Not a person with a disability 45 39 10 5 1 0 0 84 6 2252
2011 Person with a disability 33 34 11 12 9 1 0 68 21 90
2011 Not a person with a disability 46 40 7 5 2 0 0 87 7 2903
2008 Person with a disability 41 42 8 4 5 0 0 84 8 113
2008 Not a person with a disability 50 38 6 4 2 0 0 88 5 2911

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 22 18 20 6 0 0 56 26 54
2018 Not a person with a disability 38 33 18 6 4 0 0 71 10 1686
2017 Person with a disability 24 35 15 15 9 2 0 60 25 65
2017 Not a person with a disability 37 35 15 8 4 0 0 73 12 2256
2011 Person with a disability 17 27 16 13 24 1 2 45 39 90
2011 Not a person with a disability 27 34 19 12 8 1 0 61 20 2902

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 25 15 14 14 0 0 57 28 53
2018 Not a person with a disability 33 37 18 9 3 0 0 70 12 1685
2017 Person with a disability 23 34 18 16 9 0 0 57 26 65
2017 Not a person with a disability 34 38 15 9 4 0 0 72 13 2256
2011 Person with a disability 18 22 17 15 23 5 0 42 39 90
2011 Not a person with a disability 23 35 17 15 9 0 0 59 24 2898
2008 Person with a disability 33 28 16 16 7 0 0 61 23 113
2008 Not a person with a disability 33 40 13 9 4 0 0 73 13 2909

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 16 27 13 7 3 0 52 21 55
2018 Not a person with a disability 36 27 19 9 6 2 0 65 16 1693
2017 Person with a disability 28 27 19 11 12 3 0 57 24 66
2017 Not a person with a disability 37 27 16 8 5 4 1 68 14 2256
2011 Person with a disability 23 24 21 11 18 2 0 48 30 90
2011 Not a person with a disability 31 28 16 11 9 5 1 62 21 2903
2008 Person with a disability 31 28 13 12 9 6 2 63 23 112
2008 Not a person with a disability 34 30 15 10 7 4 1 67 17 2906
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 45 17 12 18 8 0 0 62 27 56
2018 Not a person with a disability 46 29 12 7 4 1 1 76 11 1697
2017 Person with a disability 33 30 13 9 11 0 4 65 21 66
2017 Not a person with a disability 44 31 12 6 4 2 1 77 10 2257
2011 Person with a disability 35 25 11 14 15 0 0 60 29 90
2011 Not a person with a disability 42 31 12 8 6 1 0 74 13 2903
2008 Person with a disability 36 31 9 11 10 2 0 69 22 113
2008 Not a person with a disability 41 29 11 9 7 2 0 72 16 2910

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 30 10 15 6 0 0 68 22 56
2018 Not a person with a disability 41 32 12 9 5 0 0 73 14 1700
2017 Person with a disability 30 26 17 9 15 2 2 57 25 66
2017 Not a person with a disability 39 36 11 9 4 1 0 76 13 2255
2011 Person with a disability 33 30 8 13 16 0 0 63 29 90
2011 Not a person with a disability 36 33 13 10 7 0 0 70 17 2898
2008 Person with a disability 30 28 10 14 17 1 0 59 31 113
2008 Not a person with a disability 34 33 11 12 9 0 0 68 21 2909

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 19 3 20 7 0 0 70 27 55
2018 Not a person with a disability 45 29 12 7 6 1 0 74 13 1699
2017 Person with a disability 33 30 10 10 15 0 2 64 26 66
2017 Not a person with a disability 48 29 11 8 5 0 0 77 12 2255

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 31 25 6 6 3 0 61 13 56
2018 Not a person with a disability 29 33 17 9 4 8 0 67 14 1706
2017 Person with a disability 13 36 13 20 6 7 3 55 30 66
2017 Not a person with a disability 28 32 18 7 4 10 0 67 13 2257
2011 Person with a disability 15 22 22 15 22 4 0 38 38 90
2011 Not a person with a disability 20 29 21 10 10 9 1 54 23 2897

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 28 31 13 6 0 0 49 19 56
2018 Not a person with a disability 22 33 20 14 8 3 0 56 23 1703
2017 Person with a disability 10 32 25 13 12 5 3 45 27 66
2017 Not a person with a disability 22 34 20 12 8 3 0 58 21 2255
2011 Person with a disability 9 23 14 17 35 1 0 33 53 90
2011 Not a person with a disability 15 26 20 17 21 2 0 41 38 2903
2008 Person with a disability 20 24 16 18 20 2 0 45 39 113
2008 Not a person with a disability 22 32 18 13 12 2 0 56 26 2909

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 29 20 20 14 4 0 44 35 55
2018 Not a person with a disability 13 27 25 19 10 5 0 43 30 1702
2017 Person with a disability 4 27 22 21 18 6 2 34 42 66
2017 Not a person with a disability 13 29 24 16 9 7 0 46 27 2258
2011 Person with a disability 8 24 15 19 31 3 0 33 52 89
2011 Not a person with a disability 8 25 22 22 17 6 0 36 41 2901
2008 Person with a disability 14 23 14 24 20 6 0 38 47 112
2008 Not a person with a disability 11 32 20 19 11 6 0 47 32 2908

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 28 14 25 13 1 0 47 39 56
2018 Not a person with a disability 12 27 22 23 14 2 0 40 38 1705
2017 Person with a disability 6 27 22 15 24 6 2 35 41 66
2017 Not a person with a disability 12 33 22 19 11 3 0 47 31 2254
2011 Person with a disability 10 21 12 19 38 1 0 31 57 89
2011 Not a person with a disability 10 27 18 23 20 2 0 37 44 2902
2008 Person with a disability 11 34 13 20 21 2 0 46 41 113
2008 Not a person with a disability 13 34 17 21 12 3 0 49 34 2906
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 24 15 21 20 0 0 44 41 56
2018 Not a person with a disability 21 34 21 14 8 0 0 56 23 1702
2017 Person with a disability 15 35 19 22 9 0 0 50 31 66
2017 Not a person with a disability 24 36 17 14 8 0 0 61 22 2257
2011 Person with a disability 18 28 10 17 26 1 0 47 43 90
2011 Not a person with a disability 19 39 16 16 10 0 0 58 26 2907

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 30 9 26 8 0 0 57 34 55
2018 Not a person with a disability 25 43 16 12 5 0 0 68 16 1704
2017 Person with a disability 18 43 19 15 6 0 0 60 21 66
2017 Not a person with a disability 25 46 14 11 4 0 0 71 15 2255

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 21 34 4 20 12 2 33 28 55
2018 Not a person with a disability 10 20 24 18 13 14 3 36 36 1702
2017 Person with a disability 10 9 16 23 12 25 4 27 50 66
2017 Not a person with a disability 10 20 20 18 12 19 3 38 37 2257

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 16 18 21 12 0 0 49 33 56
2018 Not a person with a disability 35 36 12 11 5 0 0 72 16 1703
2017 Person with a disability 22 34 11 17 12 0 3 59 31 65
2017 Not a person with a disability 34 37 14 9 5 0 0 72 14 2258
2011 Person with a disability 31 27 11 16 15 0 0 58 31 90
2011 Not a person with a disability 34 35 14 10 7 0 0 69 17 2904
2008 Person with a disability 21 39 10 16 15 0 0 60 30 113
2008 Not a person with a disability 31 35 13 11 9 1 0 67 20 2909

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 25 36 18 10 4 2 4 66 15 421

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 38 10 18 7 0 0 65 26 56
2018 Not a person with a disability 24 45 13 13 5 0 1 69 18 1703
2017 Person with a disability 12 34 10 25 19 0 0 46 44 66
2017 Not a person with a disability 27 41 13 12 5 0 0 69 18 2256
2011 Person with a disability 15 31 20 12 17 1 3 48 31 90
2011 Not a person with a disability 25 37 16 13 7 0 2 63 20 2898
2008 Person with a disability 25 38 10 13 10 2 2 65 24 113
2008 Not a person with a disability 27 41 14 11 4 0 2 70 15 2909

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 44 9 6 2 0 0 84 7 56
2018 Not a person with a disability 50 38 7 4 1 0 0 88 5 1699
2017 Person with a disability 36 39 9 12 4 0 0 75 16 66
2017 Not a person with a disability 51 37 7 4 2 0 0 88 6 2254
2011 Person with a disability 36 33 13 6 11 0 0 70 17 90
2011 Not a person with a disability 53 35 6 4 2 0 0 88 5 2899
2008 Person with a disability 46 34 8 6 6 0 0 80 12 113
2008 Not a person with a disability 52 36 6 4 2 0 0 89 6 2909

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 44 9 6 2 0 0 83 8 55
2018 Not a person with a disability 54 35 6 4 1 0 0 89 5 1693
2017 Person with a disability 38 41 7 8 6 0 0 79 13 66
2017 Not a person with a disability 56 34 5 4 1 0 0 90 5 2253
2011 Person with a disability 41 43 7 3 5 0 0 84 9 90
2011 Not a person with a disability 59 32 4 3 1 0 0 92 4 2896
2008 Person with a disability 47 34 8 9 2 0 0 82 10 113
2008 Not a person with a disability 56 35 4 3 1 0 0 91 4 2910

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 20 13 28 26 0 0 33 54 56
2018 Not a person with a disability 14 30 22 19 13 2 0 45 33 1700
2017 Person with a disability 5 16 28 17 30 5 0 22 49 66
2017 Not a person with a disability 17 34 19 15 12 3 0 53 28 2253
2011 Person with a disability 13 21 17 14 34 0 1 34 49 90
2011 Not a person with a disability 15 30 19 18 15 2 0 46 35 2898
2008 Person with a disability 13 28 17 14 26 2 0 42 41 113
2008 Not a person with a disability 21 35 18 15 10 2 0 57 25 2907

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 15 12 19 40 0 1 29 59 56
2018 Not a person with a disability 15 24 16 21 21 2 1 40 43 1701
2017 Person with a disability 5 10 14 19 44 6 3 16 68 66
2017 Not a person with a disability 15 26 16 17 20 4 2 44 39 2255
2011 Person with a disability 4 18 14 14 48 2 0 22 64 90
2011 Not a person with a disability 13 21 16 19 26 2 2 36 47 2895
2008 Person with a disability 9 19 13 21 33 1 5 29 57 113
2008 Not a person with a disability 14 27 16 18 21 2 2 43 40 2905

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 32 14 21 5 0 0 60 26 55
2018 Not a person with a disability 29 41 13 11 6 0 0 70 17 1699
2017 Person with a disability 19 44 20 11 6 0 0 63 17 65
2017 Not a person with a disability 30 43 13 10 4 0 0 73 14 2252
2011 Person with a disability 34 23 13 12 17 0 0 57 29 90
2011 Not a person with a disability 30 40 12 11 7 0 0 70 18 2898

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 24 16 20 1 0 0 62 21 56
2018 Not a person with a disability 35 37 14 10 4 0 0 72 14 1692
2017 Person with a disability 27 35 19 12 8 0 0 62 20 66
2017 Not a person with a disability 37 37 13 8 4 0 0 74 12 2249

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 24 17 17 18 0 0 48 35 56
2018 Not a person with a disability 25 39 18 13 5 0 1 64 18 1697
2017 Person with a disability 18 45 14 12 12 0 0 63 24 66
2017 Not a person with a disability 29 40 16 10 5 0 1 69 15 2252
2011 Person with a disability 26 32 19 11 9 2 0 59 21 90
2011 Not a person with a disability 32 41 14 8 3 1 1 74 12 2901

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 24 27 14 12 2 0 46 26 56
2018 Not a person with a disability 19 40 23 10 5 3 0 60 15 1703
2017 Person with a disability 12 35 19 25 5 5 0 49 31 66
2017 Not a person with a disability 21 39 21 10 5 4 0 63 15 2257

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 28 23 17 4 0 0 55 22 55
2018 Not a person with a disability 42 34 12 7 4 0 1 76 11 1698
2017 Person with a disability 35 36 13 4 12 0 0 71 16 66
2017 Not a person with a disability 42 33 13 8 3 1 1 76 11 2249
2011 Person with a disability 36 22 10 15 17 1 0 58 32 90
2011 Not a person with a disability 39 36 11 7 4 0 1 77 12 2899

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 30 20 20 12 0 0 48 32 55
2018 Not a person with a disability 27 35 20 12 6 0 1 62 18 1707
2017 Person with a disability 17 31 29 7 13 0 3 49 20 66
2017 Not a person with a disability 26 41 19 9 4 0 1 68 13 2254
2011 Person with a disability 27 34 10 14 13 1 0 62 27 90
2011 Not a person with a disability 25 39 19 10 6 0 1 65 16 2905
2008 Person with a disability 21 38 16 11 12 0 2 60 23 111
2008 Not a person with a disability 21 35 23 13 7 0 1 57 20 2910

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 30 44 26 56
2018 Not a person with a disability 15 56 29 1705
2017 Person with a disability 25 47 28 66
2017 Not a person with a disability 15 56 29 2255
2011 Person with a disability 25 40 36 90
2011 Not a person with a disability 16 51 33 2907

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Person with a disability 5 32 52 0 11 0 19
2018 Not a person with a disability 23 19 29 14 9 6 279
2017 Person with a disability 30 5 46 11 7 0 17
2017 Not a person with a disability 30 17 16 16 14 6 337
2011 Person with a disability 18 21 20 18 9999 23 22
2011 Not a person with a disability 25 10 26 22 9999 16 470
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 48 8 4 0 0 0 88 4 55
2018 Not a person with a disability 40 42 10 6 2 0 0 82 7 1705
2017 Person with a disability 29 41 17 7 5 0 0 70 12 66
2017 Not a person with a disability 37 44 11 6 3 0 0 80 9 2258
2011 Person with a disability 32 41 14 5 8 0 0 73 13 90
2011 Not a person with a disability 37 41 11 6 4 1 0 79 10 2908
2008 Person with a disability 46 31 11 7 2 3 0 80 9 113
2008 Not a person with a disability 47 38 8 4 2 0 0 85 7 2910

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 50 19 7 1 0 0 73 8 55
2018 Not a person with a disability 22 42 19 12 4 1 0 65 16 1698
2017 Person with a disability 17 50 10 16 3 3 0 70 20 66
2017 Not a person with a disability 19 41 21 13 6 1 0 61 19 2252
2011 Person with a disability 19 32 12 14 23 0 0 51 38 90
2011 Not a person with a disability 18 36 16 16 13 1 0 54 29 2905

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 30 31 20 4 0 1 24 45 55
2018 Not a person with a disability 11 30 36 17 4 1 1 22 41 1701
2017 Person with a disability 20 27 35 11 2 0 7 13 50 64
2017 Not a person with a disability 10 27 38 16 7 0 2 24 37 2251
2011 Person with a disability 27 26 30 10 6 0 1 16 54 89
2011 Not a person with a disability 15 29 33 15 6 1 2 21 45 2894
2008 Person with a disability 15 23 40 18 4 0 1 22 38 113
2008 Not a person with a disability 8 25 36 20 8 0 3 29 34 2902

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 5 29 30 27 6 2 2 34 35 55
2018 Not a person with a disability 10 20 31 24 12 2 1 37 31 1695
2017 Person with a disability 13 26 18 25 6 2 9 35 44 65
2017 Not a person with a disability 9 19 29 24 13 2 3 40 29 2238
2011 Person with a disability 30 24 19 14 8 3 2 23 57 89
2011 Not a person with a disability 18 25 26 16 10 2 3 27 45 2890
2008 Person with a disability 11 23 23 27 14 2 0 42 34 112
2008 Not a person with a disability 7 16 28 28 16 2 4 46 24 2906

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 31 34 13 8 0 1 22 44 56
2018 Not a person with a disability 21 26 30 15 6 1 1 22 48 1692
2017 Person with a disability 13 38 29 11 0 0 8 12 56 66
2017 Not a person with a disability 18 26 28 15 7 2 4 23 47 2248
2011 Person with a disability 27 25 18 14 8 6 3 24 56 88
2011 Not a person with a disability 17 24 29 16 8 2 4 26 44 2892
2008 Person with a disability 19 24 29 16 11 0 1 27 44 113
2008 Not a person with a disability 14 22 29 19 10 1 4 31 38 2895

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 23 36 23 6 0 2 29 34 56
2018 Not a person with a disability 7 17 37 27 10 1 2 38 25 1693
2017 Person with a disability 10 25 34 21 4 0 5 27 37 65
2017 Not a person with a disability 6 14 35 28 13 1 3 43 21 2242
2011 Person with a disability 16 16 32 22 12 1 1 35 32 89
2011 Not a person with a disability 7 15 34 29 12 1 3 42 23 2897
2008 Person with a disability 9 21 30 26 12 0 2 38 31 112
2008 Not a person with a disability 5 14 34 30 13 0 3 45 19 2897

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 25 27 9 6 2 1 16 57 56
2018 Not a person with a disability 19 25 29 17 7 1 2 25 46 1701
2017 Person with a disability 18 30 29 11 4 2 7 16 52 65
2017 Not a person with a disability 12 23 29 19 11 1 4 32 37 2248
2011 Person with a disability 35 19 13 20 8 2 3 30 56 89
2011 Not a person with a disability 17 24 28 17 10 1 4 28 43 2899
2008 Person with a disability 13 20 32 24 9 1 1 33 34 112
2008 Not a person with a disability 11 23 29 20 13 1 4 34 35 2897

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 17 15 29 24 1 3 55 30 55
2018 Not a person with a disability 6 11 26 31 20 3 3 55 17 1684
2017 Person with a disability 6 8 39 29 11 0 8 43 15 65
2017 Not a person with a disability 3 9 20 33 24 4 7 64 14 2243
2011 Person with a disability 8 18 23 34 11 2 5 48 27 87
2011 Not a person with a disability 4 8 22 32 24 3 8 62 14 2893
2008 Person with a disability 6 14 19 34 20 3 4 58 21 112
2008 Not a person with a disability 4 9 23 31 22 2 7 60 15 2896

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 31 22 16 7 3 2 25 52 56
2018 Not a person with a disability 20 27 30 14 5 2 2 20 49 1700
2017 Person with a disability 20 28 34 7 0 2 9 8 54 65
2017 Not a person with a disability 17 27 30 13 7 2 4 21 47 2249

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 37 10 17 8 2 0 64 26 54
2018 Not a person with a disability 40 31 11 11 6 1 0 72 17 1698
2017 Person with a disability 36 30 7 10 15 2 0 67 26 66
2017 Not a person with a disability 41 33 11 9 6 1 1 75 14 2257

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 44 11 4 3 1 0 82 7 56
2018 Not a person with a disability 46 38 7 6 2 0 0 85 9 1702
2017 Person with a disability 48 34 6 6 6 0 0 82 12 66
2017 Not a person with a disability 45 39 8 5 2 0 0 85 8 2252

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 39 16 6 3 1 0 75 9 56
2018 Not a person with a disability 39 43 11 4 2 1 0 83 6 1704

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 34 13 6 2 5 0 79 7 55
2018 Not a person with a disability 34 37 18 5 2 3 0 73 8 1688
2017 Person with a disability 31 30 18 7 7 6 0 65 16 66
2017 Not a person with a disability 35 35 17 4 2 6 1 75 7 2249

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 40 6 16 0 0 0 78 16 55
2018 Not a person with a disability 38 41 14 4 1 1 0 80 6 1686
2017 Person with a disability 24 45 11 11 6 3 0 71 18 65
2017 Not a person with a disability 39 42 12 3 2 2 0 83 5 2251
2011 Person with a disability 27 33 13 9 15 2 0 62 25 89
2011 Not a person with a disability 32 39 16 6 4 3 0 73 10 2901

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 30 18 7 4 0 0 71 11 53
2018 Not a person with a disability 48 36 10 4 2 0 0 84 6 1683
2017 Person with a disability 26 47 14 6 8 0 0 73 14 65
2017 Not a person with a disability 47 39 8 4 2 0 0 86 6 2256
2011 Person with a disability 28 26 20 9 17 0 0 54 26 89
2011 Not a person with a disability 37 37 14 7 5 0 0 74 12 2901
2008 Person with a disability 36 26 14 16 7 1 0 63 22 113
2008 Not a person with a disability 38 39 11 7 4 0 0 77 11 2908

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 32 28 15 8 3 0 48 23 55
2018 Not a person with a disability 19 33 22 11 7 6 3 57 20 1703
2017 Person with a disability 19 31 10 14 17 3 6 55 34 66
2017 Not a person with a disability 23 31 19 9 7 6 4 60 19 2253

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 32 9 11 9 3 1 70 20 56
2018 Not a person with a disability 26 34 17 13 6 3 1 63 20 1697
2017 Person with a disability 17 31 16 17 11 8 0 52 30 65
2017 Not a person with a disability 29 34 16 11 5 4 1 67 16 2251
2011 Person with a disability 16 30 15 17 17 1 4 48 37 90
2011 Not a person with a disability 29 31 15 11 7 5 2 64 20 2904
2008 Person with a disability 25 30 16 10 16 4 0 57 27 113
2008 Not a person with a disability 27 32 14 13 8 5 2 63 22 2908

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 39 31 7 3 2 0 58 10 56
2018 Not a person with a disability 24 36 26 9 3 2 0 61 12 1701

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 21 20 22 17 7 2 35 43 56
2018 Not a person with a disability 15 22 21 17 13 10 2 42 34 1698
2017 Person with a disability 5 15 25 12 26 14 3 24 46 65
2017 Not a person with a disability 12 21 22 15 13 15 3 40 34 2254
2011 Person with a disability 8 5 20 17 43 4 2 14 65 90
2011 Not a person with a disability 11 19 21 17 16 13 3 37 39 2903

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 20 80 56
2018 Not a person with a disability 9 91 1705

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 53 11
2018 Not a person with a disability 50 154

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 7 154

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 0 154

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 3 154

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 4 154

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Person with a disability 55 10
2018 Not a person with a disability 36 154

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Person with a disability 49 10
2018 Not a person with a disability 46 154

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 0 154

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 7 154

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Person with a disability 54 10
2018 Not a person with a disability 44 154

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 13 154

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 52 11
2018 Not a person with a disability 56 153

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 9 153

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 26 28 4 12 12 9 44 20 55
2018 Not a person with a disability 15 15 21 6 4 32 7 49 16 1701
2017 Person with a disability 5 19 13 7 15 30 10 40 37 66
2017 Not a person with a disability 15 14 19 5 4 33 10 51 15 2257

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 41 22 4 9 4 0 63 14 55
2018 Not a person with a disability 25 28 23 7 4 12 1 61 12 1700
2017 Person with a disability 17 33 14 7 12 16 0 60 23 66
2017 Not a person with a disability 26 30 20 5 3 14 2 66 10 2256
2011 Person with a disability 20 26 27 8 15 3 1 48 24 89
2011 Not a person with a disability 29 33 19 6 4 10 0 69 10 2897

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 17 83 56
2018 Not a person with a disability 4 96 1703

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 0 73

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 12 73

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 22 73

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 27 73

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 10 73

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 11
2018 Not a person with a disability 44 73

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 6 73

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 12 73

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 0 73

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 0 73

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 11
2018 Not a person with a disability 7 73

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 15 71

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 0 71

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 21 30 4 7 21 6 46 14 56
2018 Not a person with a disability 15 14 24 3 2 35 7 51 8 1702
2017 Person with a disability 4 16 16 4 8 43 9 41 25 66
2017 Not a person with a disability 14 14 20 2 2 39 8 54 7 2254

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 32 22 5 6 14 0 62 13 56
2018 Not a person with a disability 27 28 24 4 2 15 1 64 7 1702
2017 Person with a disability 9 35 18 7 6 25 0 58 18 66
2017 Not a person with a disability 27 29 19 3 2 19 2 70 6 2253
2011 Person with a disability 25 22 29 8 6 8 1 52 16 90
2011 Not a person with a disability 34 34 16 2 1 11 0 77 4 2905
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 52 19 11 7 11 0 0 71 18 56
2018 Not a person with a disability 51 27 12 5 4 1 0 78 9 1691
2017 Person with a disability 40 29 12 7 8 3 2 72 16 66
2017 Not a person with a disability 51 27 11 5 4 2 0 79 9 2255

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 35 9 27 14 3 1 48 42 56
2018 Not a person with a disability 11 28 28 18 9 6 0 42 29 1705
2017 Person with a disability 6 16 12 30 22 12 2 26 61 66
2017 Not a person with a disability 10 29 25 16 10 10 0 43 29 2256

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 30 25 18 12 3 0 44 30 56
2018 Not a person with a disability 19 33 23 15 7 3 0 53 23 1704
2017 Person with a disability 6 30 22 18 19 4 0 38 39 66
2017 Not a person with a disability 18 37 20 14 7 4 0 57 21 2252

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 27 19 4 22 0 2 54 27 56
2018 Not a person with a disability 42 29 17 7 4 0 1 72 11 1704
2017 Person with a disability 28 25 18 13 11 2 3 56 25 65
2017 Not a person with a disability 43 31 14 7 4 0 2 75 11 2253

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 22 28 26 11 1 0 34 38 56
2018 Not a person with a disability 13 29 29 17 11 0 0 42 28 1707
2017 Person with a disability 12 26 28 18 15 0 2 39 33 65
2017 Not a person with a disability 17 29 28 17 9 0 1 46 26 2255

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 34 14 21 12 1 3 51 34 56
2018 Not a person with a disability 20 32 26 14 6 1 1 53 20 1702
2017 Person with a disability 14 30 21 21 10 0 3 46 33 66
2017 Not a person with a disability 23 33 23 13 6 0 2 57 19 2250

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 18 17 22 26 3 0 33 49 56
2018 Not a person with a disability 15 24 24 20 16 1 1 40 36 1697
2017 Person with a disability 5 26 17 26 21 0 5 33 50 64
2017 Not a person with a disability 18 26 23 18 12 1 1 45 31 2257

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 27 27 2 7 2 7 61 9 56
2018 Not a person with a disability 38 28 17 8 5 0 3 69 14 1700
2017 Person with a disability 30 25 15 11 11 2 6 60 24 66
2017 Not a person with a disability 37 30 16 7 4 1 5 71 12 2256

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 26 23 12 15 1 2 48 28 56
2018 Not a person with a disability 29 31 21 11 7 1 1 60 18 1705
2017 Person with a disability 20 35 16 13 13 2 2 56 27 66
2017 Not a person with a disability 31 32 21 10 5 0 1 63 15 2250

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 22 27 16 6 2 1 49 23 56
2018 Not a person with a disability 20 34 27 11 6 1 1 55 17 1698
2017 Person with a disability 19 29 28 12 6 0 6 51 19 66
2017 Not a person with a disability 24 34 23 12 6 1 1 59 18 2250

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 31 21 15 24 2 0 39 40 56
2018 Not a person with a disability 14 31 27 17 10 1 1 46 27 1694
2017 Person with a disability 12 29 22 25 10 0 2 42 36 66
2017 Not a person with a disability 17 31 26 16 8 0 1 48 25 2248

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 29 26 10 15 1 2 48 25 55
2018 Not a person with a disability 22 33 23 14 7 0 1 56 21 1697
2017 Person with a disability 21 27 20 23 7 0 2 49 31 66
2017 Not a person with a disability 24 33 23 12 7 0 1 58 19 2252

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 22 25 17 9 2 2 47 27 56
2018 Not a person with a disability 29 34 22 10 5 0 1 63 15 1690
2017 Person with a disability 28 15 27 20 8 2 2 44 28 65
2017 Not a person with a disability 30 32 21 10 4 1 1 64 15 2248

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 55 18 16 3 3 1 4 77 6 56
2018 Not a person with a disability 60 25 8 3 1 0 1 87 4 1693
2017 Person with a disability 51 21 10 7 9 0 2 73 17 66
2017 Not a person with a disability 62 24 9 2 1 0 2 88 3 2259

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 54 21 12 5 6 1 2 76 12 56
2018 Not a person with a disability 79 12 3 1 1 1 4 95 2 1692

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 58 18 9 4 6 1 5 81 10 56
2018 Not a person with a disability 75 11 5 2 2 2 3 90 4 1693
2017 Person with a disability 62 16 10 0 6 2 5 83 7 66
2017 Not a person with a disability 79 10 4 2 2 1 2 91 4 2256

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 37 4 5 4 0 2 87 9 56
2018 Not a person with a disability 54 29 10 4 2 0 1 84 5 1705
2017 Person with a disability 49 33 14 3 2 0 0 82 5 66
2017 Not a person with a disability 56 29 9 3 2 0 2 86 5 2253

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 51 16 15 11 3 0 3 69 15 56
2018 Not a person with a disability 55 23 11 6 4 0 1 78 10 1702
2017 Person with a disability 56 23 9 6 6 0 0 79 12 66
2017 Not a person with a disability 60 21 10 5 3 0 1 82 8 2255

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 53 10 7 0 0 0 30 90 0 56
2018 Not a person with a disability 53 14 6 2 1 0 25 90 3 1691
2017 Person with a disability 55 9 3 0 1 0 31 93 2 66
2017 Not a person with a disability 55 12 5 1 0 0 26 91 2 2252

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 70 12 9 0 1 0 9 89 2 56
2018 Not a person with a disability 68 19 6 1 1 0 5 92 2 1698
2017 Person with a disability 70 9 11 0 0 0 10 88 0 66
2017 Not a person with a disability 69 17 5 2 1 1 6 92 2 2249

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 53 21 8 8 5 1 4 78 13 56
2018 Not a person with a disability 56 23 10 4 4 0 1 81 8 1704
2017 Person with a disability 43 23 6 9 13 3 3 70 24 66
2017 Not a person with a disability 53 25 10 5 4 1 2 80 9 2258

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 31 17 5 6 0 2 72 11 55
2018 Not a person with a disability 56 28 10 3 1 0 2 86 4 1703
2017 Person with a disability 39 36 11 3 5 0 6 80 9 66
2017 Not a person with a disability 56 27 10 2 1 0 3 86 3 2253

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 22 39 30 3 0 0 28 33 55
2018 Not a person with a disability 11 34 37 14 3 0 0 46 17 1710
2017 Person with a disability 3 21 47 19 10 0 0 24 29 66
2017 Not a person with a disability 10 32 38 14 5 0 0 43 19 2258

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 32 25 17 4 0 0 21 54 56
2018 Not a person with a disability 6 19 41 25 9 0 0 34 24 1689
2017 Person with a disability 23 25 38 10 2 0 2 12 49 66
2017 Not a person with a disability 5 18 41 26 11 0 0 36 23 2248
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 68 7 8 7 2 6 2 74 26 56
2018 Not a person with a disability 68 17 5 2 1 6 1 73 27 1707
2017 Person with a disability 58 13 8 3 3 13 2 67 33 66
2017 Not a person with a disability 67 16 5 1 1 9 1 74 26 2257

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 30 16
2018 Not a person with a disability 11 428
2017 Person with a disability 24 18
2017 Not a person with a disability 9 495

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 16
2018 Not a person with a disability 15 428
2017 Person with a disability 22 18
2017 Not a person with a disability 16 495

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 19 16
2018 Not a person with a disability 11 428
2017 Person with a disability 17 18
2017 Not a person with a disability 10 495

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 22 16
2018 Not a person with a disability 23 428
2017 Person with a disability 12 18
2017 Not a person with a disability 26 495

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 16
2018 Not a person with a disability 6 428
2017 Person with a disability 17 18
2017 Not a person with a disability 4 495

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 39 16
2018 Not a person with a disability 22 428

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 16 16
2018 Not a person with a disability 37 428
2017 Person with a disability 45 18
2017 Not a person with a disability 54 495

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 4 47 14 0 6 29 16
2018 Not a person with a disability 13 55 19 5 2 5 406
2017 Person with a disability 6 48 12 17 0 18 18
2017 Not a person with a disability 22 59 10 5 1 3 507

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 61 39 16
2018 Not a person with a disability 63 37 420

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 57 13 10 5 6 1 8 77 12 56
2018 Not a person with a disability 68 8 5 3 2 2 12 89 6 1706

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 19 19 19 37 0 0 25 56 16
2018 Not a person with a disability 19 28 17 12 12 1 11 53 27 424
2017 Person with a disability 11 20 17 10 26 0 16 37 43 19
2017 Not a person with a disability 16 28 19 10 5 4 19 56 20 519

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 13 17 27 18 0 15 27 53 16
2018 Not a person with a disability 11 17 20 13 15 4 20 37 37 427
2017 Person with a disability 0 14 11 5 22 0 48 28 51 19
2017 Not a person with a disability 9 19 19 9 6 7 29 45 25 520
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