2017 Public Service Employee Survey Results by Theme for Federal Economic Development Agency for Southern Ontario by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	51	10	9	0	0	81	9	42
2017	3 to 10 years in the federal public service	23	50	8	17	2	0	73	19	88
2017	11 to 20 years in the federal public service	44	35	7	13	2	0	78	15	52
2017	More than 20 years in the federal public service	48	27	11	4	4	5	79	9	21
2014	Less than 3 years in the federal public service	48	29	6	6	12	0	77	18	16
2014	3 to 10 years in the federal public service	20	45	14	14	6	0	66	20	111
2014	11 to 20 years in the federal public service	31	46	4	12	6	0	77	19	48
2014	More than 20 years in the federal public service	41	29	5	10	15	0	70	25	18
2011	Less than 3 years in the federal public service	42	32	14	6	6	0	74	12	69
2011	3 to 10 years in the federal public service	24	53	5	12	5	0	77	17	75
2011	11 to 20 years in the federal public service	37	37	4	11	11	0	74	22	27
2011	More than 20 years in the federal public service	49	13	6	7	25	0	62	32	16

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	35	10	14	0	0	76	14	42
2017	3 to 10 years in the federal public service	26	44	8	12	9	0	71	22	88
2017	11 to 20 years in the federal public service	36	31	14	11	7	0	68	18	51
2017	More than 20 years in the federal public service	48	23	6	9	9	5	74	19	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	49	2	5	0	0	92	5	42
2017	3 to 10 years in the federal public service	42	38	13	7	0	0	80	7	88
2017	11 to 20 years in the federal public service	57	29	13	2	0	0	86	2	52
2017	More than 20 years in the federal public service	70	10	15	0	0	5	84	0	21
2014	Less than 3 years in the federal public service	77	12	6	0	6	0	88	6	16
2014	3 to 10 years in the federal public service	48	31	15	5	0	1	80	5	111
2014	11 to 20 years in the federal public service	61	33	2	2	2	0	94	4	48
2014	More than 20 years in the federal public service	55	30	5	5	5	0	85	10	18
2011	Less than 3 years in the federal public service	48	38	10	4	0	0	85	4	69
2011	3 to 10 years in the federal public service	45	37	8	6	4	0	82	10	73
2011	11 to 20 years in the federal public service	55	37	4	0	4	0	93	4	27
2011	More than 20 years in the federal public service	58	42	0	0	0	0	100	0	17

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	40	5	8	0	0	88	8	42
2017	3 to 10 years in the federal public service	35	34	20	7	4	0	69	11	88
2017	11 to 20 years in the federal public service	50	20	17	11	2	0	70	13	52
2017	More than 20 years in the federal public service	52	23	20	0	0	5	79	0	21
2014	Less than 3 years in the federal public service	48	29	12	0	12	0	77	12	16
2014	3 to 10 years in the federal public service	22	45	15	12	5	0	67	18	111
2014	11 to 20 years in the federal public service	29	48	8	6	8	0	77	15	48
2014	More than 20 years in the federal public service	46	34	5	0	15	0	80	15	18
2011	Less than 3 years in the federal public service	54	36	3	3	4	0	90	7	69
2011	3 to 10 years in the federal public service	36	40	8	7	9	0	76	16	75
2011	11 to 20 years in the federal public service	33	41	8	8	11	0	74	19	27
2011	More than 20 years in the federal public service	41	29	6	12	12	0	70	24	17

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	25	13	2	2	0	83	5	42
2017	3 to 10 years in the federal public service	20	38	24	7	11	0	58	18	88
2017	11 to 20 years in the federal public service	40	17	20	9	13	2	58	22	52
2017	More than 20 years in the federal public service	47	30	9	9	0	5	81	9	21
2014	Less than 3 years in the federal public service	48	17	11	12	12	0	65	23	16
2014	3 to 10 years in the federal public service	13	31	22	19	13	1	45	32	111
2014	11 to 20 years in the federal public service	22	33	14	12	19	0	55	31	48
2014	More than 20 years in the federal public service	35	20	25	5	15	0	55	20	18
2011	Less than 3 years in the federal public service	41	39	9	4	7	0	80	12	69
2011	3 to 10 years in the federal public service	24	34	16	15	11	1	58	26	75
2011	11 to 20 years in the federal public service	18	26	26	15	15	0	44	30	27
2011	More than 20 years in the federal public service	12	24	29	18	12	6	37	32	17

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	30	13	2	2	0	82	5	42
2017	3 to 10 years in the federal public service	22	43	19	11	6	0	64	17	88
2017	11 to 20 years in the federal public service	38	22	16	14	9	0	60	23	52
2017	More than 20 years in the federal public service	47	24	15	9	0	5	75	9	21
2014	Less than 3 years in the federal public service	54	12	11	18	6	0	65	23	16
2014	3 to 10 years in the federal public service	12	32	21	21	13	0	44	35	111
2014	11 to 20 years in the federal public service	22	37	10	10	21	0	59	31	48
2014	More than 20 years in the federal public service	29	31	15	10	15	0	60	25	18
2011	Less than 3 years in the federal public service	43	38	10	3	6	0	81	9	69
2011	3 to 10 years in the federal public service	24	39	9	16	12	0	63	28	75
2011	11 to 20 years in the federal public service	19	31	23	19	8	0	50	27	26
2011	More than 20 years in the federal public service	18	23	23	18	18	0	41	36	17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	19	21	12	7	2	0	58	20	42
2017	3 to 10 years in the federal public service	19	15	27	18	19	2	0	35	37	88
2017	11 to 20 years in the federal public service	24	22	21	16	18	0	0	45	34	52
2017	More than 20 years in the federal public service	34	19	22	15	0	5	5	59	17	21
2014	Less than 3 years in the federal public service	22	17	6	17	12	12	14	54	39	16
2014	3 to 10 years in the federal public service	12	15	26	16	27	4	0	28	45	111
2014	11 to 20 years in the federal public service	22	12	17	18	27	4	0	35	47	48
2014	More than 20 years in the federal public service	29	21	15	20	10	0	5	53	32	18
2011	Less than 3 years in the federal public service	33	31	16	13	7	0	0	64	20	69
2011	3 to 10 years in the federal public service	20	28	12	8	25	7	0	51	36	75
2011	11 to 20 years in the federal public service	7	37	22	11	19	4	0	46	31	27
2011	More than 20 years in the federal public service	6	23	24	12	36	0	0	29	48	17

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	24	6	5	2	0	0	87	7	42
2017	3 to 10 years in the federal public service	57	24	8	7	4	0	0	81	11	88
2017	11 to 20 years in the federal public service	53	29	9	4	2	2	2	85	6	52
2017	More than 20 years in the federal public service	53	14	16	0	4	9	4	77	5	21
2014	Less than 3 years in the federal public service	59	11	18	12	0	0	0	71	12	16
2014	3 to 10 years in the federal public service	45	26	8	9	11	1	0	72	20	111
2014	11 to 20 years in the federal public service	44	35	10	4	6	0	0	79	11	48
2014	More than 20 years in the federal public service	41	20	30	0	5	0	5	64	5	18
2011	Less than 3 years in the federal public service	59	20	7	7	4	0	1	81	12	69
2011	3 to 10 years in the federal public service	37	32	12	4	11	4	0	72	15	75
2011	11 to 20 years in the federal public service	48	26	15	4	4	0	4	77	7	27
2011	More than 20 years in the federal public service	29	24	12	6	24	6	0	56	32	17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	21	10	10	2	0	0	78	12	42
2017	3 to 10 years in the federal public service	39	39	10	12	1	0	0	77	13	88
2017	11 to 20 years in the federal public service	50	31	12	7	0	0	0	80	7	52
2017	More than 20 years in the federal public service	67	21	0	0	9	0	4	91	9	21
2014	Less than 3 years in the federal public service	48	29	6	11	6	0	0	77	17	16
2014	3 to 10 years in the federal public service	33	31	12	10	12	1	0	65	22	111
2014	11 to 20 years in the federal public service	48	33	4	6	8	0	0	81	15	48
2014	More than 20 years in the federal public service	40	20	10	15	10	0	5	63	26	18
2011	Less than 3 years in the federal public service	53	27	12	3	6	0	0	79	9	68
2011	3 to 10 years in the federal public service	41	24	11	14	9	1	0	66	24	74
2011	11 to 20 years in the federal public service	44	30	15	7	4	0	0	74	11	27
2011	More than 20 years in the federal public service	31	37	6	7	19	0	0	68	26	16

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	24	5	10	2	0	0	83	12	42
2017	3 to 10 years in the federal public service	48	30	11	9	2	0	0	78	11	88
2017	11 to 20 years in the federal public service	53	25	9	11	2	0	0	79	12	52
2017	More than 20 years in the federal public service	47	24	11	0	9	5	4	78	9	21
2014	Less than 3 years in the federal public service	59	18	11	12	0	0	0	77	12	16
2014	3 to 10 years in the federal public service	45	26	10	6	13	0	0	71	20	111
2014	11 to 20 years in the federal public service	48	29	4	10	8	0	0	77	19	48
2014	More than 20 years in the federal public service	40	25	15	10	5	0	5	68	15	18

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	24	3	2	2	8	92	5	41
2017	3 to 10 years in the federal public service	18	36	21	11	8	5	57	20	88
2017	11 to 20 years in the federal public service	40	29	14	11	4	2	71	15	52
2017	More than 20 years in the federal public service	48	29	0	9	0	14	90	10	21
2014	Less than 3 years in the federal public service	37	29	11	11	6	6	70	18	16
2014	3 to 10 years in the federal public service	18	28	15	24	10	4	48	36	111
2014	11 to 20 years in the federal public service	26	33	10	12	13	6	63	26	48
2014	More than 20 years in the federal public service	16	44	15	15	5	5	63	21	18
2011	Less than 3 years in the federal public service	32	33	17	12	4	1	66	16	69
2011	3 to 10 years in the federal public service	21	25	15	20	12	7	50	34	75
2011	11 to 20 years in the federal public service	23	19	27	15	8	8	46	25	26
2011	More than 20 years in the federal public service	23	23	6	18	24	6	49	44	17

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	21	5	5	0	8	0	89	5	42
2017	3 to 10 years in the federal public service	21	33	16	20	9	1	0	55	29	87
2017	11 to 20 years in the federal public service	29	35	15	13	7	2	0	65	20	52
2017	More than 20 years in the federal public service	43	26	9	13	0	9	0	75	15	21
2014	Less than 3 years in the federal public service	37	40	6	12	6	0	0	77	17	16
2014	3 to 10 years in the federal public service	16	25	23	17	17	3	0	42	35	111
2014	11 to 20 years in the federal public service	22	33	10	12	17	6	0	58	31	48
2014	More than 20 years in the federal public service	16	39	15	10	20	0	0	55	30	18
2011	Less than 3 years in the federal public service	32	45	6	15	1	1	0	78	16	69
2011	3 to 10 years in the federal public service	21	27	15	24	12	0	1	49	36	75
2011	11 to 20 years in the federal public service	7	48	7	19	15	4	0	57	35	27
2011	More than 20 years in the federal public service	23	12	18	18	30	0	0	35	47	17

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	28	7	7	0	8	0	85	7	42
2017	3 to 10 years in the federal public service	14	29	15	29	11	2	0	43	41	88
2017	11 to 20 years in the federal public service	15	30	16	21	13	6	0	47	36	52
2017	More than 20 years in the federal public service	24	28	16	13	4	14	0	61	20	21
2014	Less than 3 years in the federal public service	31	29	12	23	6	0	0	59	29	16
2014	3 to 10 years in the federal public service	11	19	22	27	18	3	0	31	46	111
2014	11 to 20 years in the federal public service	18	27	2	31	15	8	0	49	49	48
2014	More than 20 years in the federal public service	0	45	25	15	10	5	0	48	26	18
2011	Less than 3 years in the federal public service	29	41	15	9	6	0	0	71	15	68
2011	3 to 10 years in the federal public service	9	28	19	22	16	4	1	40	41	75
2011	11 to 20 years in the federal public service	0	44	19	15	15	7	0	47	32	27
2011	More than 20 years in the federal public service	18	17	6	30	24	6	0	37	57	17

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	10	9	7	0	8	0	82	8	42
2017	3 to 10 years in the federal public service	26	31	12	18	10	2	0	59	29	88
2017	11 to 20 years in the federal public service	39	36	9	4	9	4	0	78	13	52
2017	More than 20 years in the federal public service	52	25	5	4	0	14	0	89	5	21
2014	Less than 3 years in the federal public service	37	23	23	12	6	0	0	59	18	16
2014	3 to 10 years in the federal public service	21	23	13	15	20	8	0	48	38	111
2014	11 to 20 years in the federal public service	36	21	8	12	18	4	0	59	32	48
2014	More than 20 years in the federal public service	5	41	24	10	20	0	0	45	30	18
2011	Less than 3 years in the federal public service	29	43	10	13	3	1	0	73	16	69
2011	3 to 10 years in the federal public service	18	29	15	13	16	8	1	51	32	75
2011	11 to 20 years in the federal public service	11	26	8	33	15	7	0	40	52	27
2011	More than 20 years in the federal public service	23	24	6	24	12	12	0	53	40	17

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	21	5	21	0	5	72	22	42
2017	3 to 10 years in the federal public service	13	30	18	29	10	0	43	39	88
2017	11 to 20 years in the federal public service	34	25	14	16	9	2	60	26	52
2017	More than 20 years in the federal public service	39	38	10	4	4	5	81	9	21
2014	Less than 3 years in the federal public service	25	11	12	46	6	0	36	52	16
2014	3 to 10 years in the federal public service	8	27	15	23	23	4	37	47	111
2014	11 to 20 years in the federal public service	20	25	6	18	25	6	47	46	48
2014	More than 20 years in the federal public service	11	25	19	35	10	0	36	45	18
2011	Less than 3 years in the federal public service	25	41	7	23	4	0	65	28	69
2011	3 to 10 years in the federal public service	9	37	12	23	18	1	47	41	75
2011	11 to 20 years in the federal public service	18	22	15	15	26	4	42	42	27
2011	More than 20 years in the federal public service	18	29	23	6	18	6	49	26	17

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	47	10	5	2	2	82	7	42
2017	3 to 10 years in the federal public service	21	44	12	15	7	1	66	22	88
2017	11 to 20 years in the federal public service	42	28	16	9	5	0	69	14	52
2017	More than 20 years in the federal public service	31	40	11	5	9	5	74	14	21
2014	Less than 3 years in the federal public service	42	23	23	12	0	0	65	12	16
2014	3 to 10 years in the federal public service	18	29	22	15	16	0	47	31	111
2014	11 to 20 years in the federal public service	32	29	14	17	8	0	61	25	48
2014	More than 20 years in the federal public service	20	46	15	10	10	0	66	20	18
2011	Less than 3 years in the federal public service	29	49	10	8	3	0	78	11	69
2011	3 to 10 years in the federal public service	19	47	12	15	8	0	65	23	75
2011	11 to 20 years in the federal public service	27	43	4	12	15	0	69	27	26
2011	More than 20 years in the federal public service	18	25	25	12	19	0	43	31	16

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	40	14	15	2	0	69	17	42
2017	3 to 10 years in the federal public service	22	36	18	17	7	0	58	24	88
2017	11 to 20 years in the federal public service	31	45	11	5	7	0	76	12	51
2017	More than 20 years in the federal public service	53	28	5	4	4	5	85	9	21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	19	17	7	7	25	5	54	21	42
2017	3 to 10 years in the federal public service	9	25	23	17	16	6	4	38	37	88
2017	11 to 20 years in the federal public service	28	30	8	9	5	17	4	72	18	51
2017	More than 20 years in the federal public service	30	22	16	9	4	19	0	64	16	21
2014	Less than 3 years in the federal public service	25	23	23	12	6	12	0	54	20	16
2014	3 to 10 years in the federal public service	13	20	21	20	13	10	3	38	38	111
2014	11 to 20 years in the federal public service	26	27	14	13	10	10	0	58	26	48
2014	More than 20 years in the federal public service	10	16	15	15	15	29	0	36	43	18

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	38	5	12	0	2	0	82	12	42
2017	3 to 10 years in the federal public service	36	38	10	9	5	1	0	75	14	88
2017	11 to 20 years in the federal public service	55	29	13	2	2	0	0	84	3	52
2017	More than 20 years in the federal public service	43	30	9	4	4	5	4	81	9	21
2014	Less than 3 years in the federal public service	59	17	17	6	0	0	0	77	6	16
2014	3 to 10 years in the federal public service	37	27	14	11	12	0	0	63	23	111
2014	11 to 20 years in the federal public service	36	41	11	8	4	0	0	77	12	48
2014	More than 20 years in the federal public service	35	35	10	5	10	0	5	74	15	18
2011	Less than 3 years in the federal public service	42	38	7	7	4	0	1	81	12	69
2011	3 to 10 years in the federal public service	33	35	11	16	5	0	0	68	21	75
2011	11 to 20 years in the federal public service	40	15	22	18	4	0	0	55	22	27
2011	More than 20 years in the federal public service	23	41	6	6	18	6	0	68	26	17

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	33	43	0	8	8	0	8	83	17	12
2017	11 to 20 years in the federal public service	62	9	4	4	9	0	12	80	15	21
2017	More than 20 years in the federal public service	53	38	10	0	0	0	0	90	0	10
2014	3 to 10 years in the federal public service	36	16	10	22	11	5	0	54	35	19
2014	11 to 20 years in the federal public service	38	32	20	10	0	0	0	70	10	19

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	31	8	3	7	2	0	82	10	42
2017	3 to 10 years in the federal public service	26	44	9	16	4	1	0	71	20	88
2017	11 to 20 years in the federal public service	43	24	11	15	7	0	0	67	22	52
2017	More than 20 years in the federal public service	71	5	6	9	0	9	0	83	10	21
2014	Less than 3 years in the federal public service	34	37	6	12	6	6	0	75	18	16
2014	3 to 10 years in the federal public service	26	32	10	16	14	3	0	59	31	111
2014	11 to 20 years in the federal public service	34	46	4	6	10	0	0	79	17	48
2014	More than 20 years in the federal public service	50	30	5	5	10	0	0	80	15	18
2011	Less than 3 years in the federal public service	38	35	12	12	4	0	0	72	16	69
2011	3 to 10 years in the federal public service	32	34	12	12	8	1	1	67	21	75
2011	11 to 20 years in the federal public service	41	41	4	11	4	0	0	81	15	27
2011	More than 20 years in the federal public service	30	47	0	18	6	0	0	76	24	17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	35	38	3	5	0	18	0	90	6	42
2017	3 to 10 years in the federal public service	35	25	10	19	7	3	0	63	27	88
2017	11 to 20 years in the federal public service	44	14	13	15	7	7	0	62	24	51
2017	More than 20 years in the federal public service	52	24	15	0	0	9	0	83	0	21
2014	Less than 3 years in the federal public service	17	25	11	23	12	11	0	48	40	16
2014	3 to 10 years in the federal public service	25	17	11	22	21	4	1	44	45	111
2014	11 to 20 years in the federal public service	38	29	4	8	12	6	2	73	23	48
2014	More than 20 years in the federal public service	35	10	15	0	20	19	0	56	25	18
2011	Less than 3 years in the federal public service	39	28	9	13	3	9	0	73	18	69
2011	3 to 10 years in the federal public service	28	35	9	8	13	5	1	67	23	75
2011	11 to 20 years in the federal public service	41	26	15	11	4	4	0	69	15	27
2011	More than 20 years in the federal public service	17	41	12	18	12	0	0	58	30	17

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	45	8	7	7	0	0	78	14	42
2017	3 to 10 years in the federal public service	23	40	13	17	8	0	0	62	25	88
2017	11 to 20 years in the federal public service	27	49	5	14	3	2	0	78	17	52
2017	More than 20 years in the federal public service	43	25	5	18	9	0	0	68	28	21
2014	Less than 3 years in the federal public service	31	11	11	24	23	0	0	42	47	16
2014	3 to 10 years in the federal public service	23	33	9	26	9	0	0	56	35	111
2014	11 to 20 years in the federal public service	28	41	6	14	8	2	0	71	23	48
2014	More than 20 years in the federal public service	31	35	5	30	0	0	0	65	30	18
2011	Less than 3 years in the federal public service	26	48	10	10	4	0	1	75	15	69
2011	3 to 10 years in the federal public service	25	42	12	11	10	0	0	67	21	75
2011	11 to 20 years in the federal public service	25	33	26	8	7	0	0	59	15	27
2011	More than 20 years in the federal public service	23	41	12	6	18	0	0	64	24	17

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	62	7	5	0	2	88	5	41
2017	3 to 10 years in the federal public service	38	36	11	13	2	0	74	16	88
2017	11 to 20 years in the federal public service	54	21	15	9	0	0	75	9	52
2017	More than 20 years in the federal public service	44	41	11	4	0	0	85	4	21
2014	Less than 3 years in the federal public service	28	54	6	6	6	0	82	12	16
2014	3 to 10 years in the federal public service	29	41	13	14	4	0	70	17	111
2014	11 to 20 years in the federal public service	44	31	10	8	6	0	75	15	48
2014	More than 20 years in the federal public service	31	49	0	5	15	0	80	20	18
2011	Less than 3 years in the federal public service	45	39	6	7	3	0	84	10	68
2011	3 to 10 years in the federal public service	43	32	9	15	1	0	75	16	75
2011	11 to 20 years in the federal public service	44	34	7	11	4	0	78	15	27
2011	More than 20 years in the federal public service	47	29	0	6	18	0	76	24	17

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	54	2	2	0	2	95	3	41
2017	3 to 10 years in the federal public service	44	36	5	10	5	0	81	15	88
2017	11 to 20 years in the federal public service	59	25	12	4	0	0	84	4	52
2017	More than 20 years in the federal public service	58	34	0	4	4	0	91	9	21
2014	Less than 3 years in the federal public service	34	42	12	6	6	0	76	12	16
2014	3 to 10 years in the federal public service	37	38	9	8	8	0	75	16	111
2014	11 to 20 years in the federal public service	45	29	2	18	4	0	75	23	48
2014	More than 20 years in the federal public service	45	35	0	5	15	0	80	20	18
2011	Less than 3 years in the federal public service	42	42	7	7	1	0	84	9	69
2011	3 to 10 years in the federal public service	45	39	5	9	1	0	84	11	74
2011	11 to 20 years in the federal public service	40	41	4	7	7	0	81	15	27
2011	More than 20 years in the federal public service	47	29	0	18	6	0	76	24	17

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	24	8	12	5	5	0	74	18	42
2017	3 to 10 years in the federal public service	18	28	12	28	12	1	1	48	40	88
2017	11 to 20 years in the federal public service	27	27	17	16	9	4	0	56	26	52
2017	More than 20 years in the federal public service	24	42	11	9	4	5	5	73	15	21
2014	Less than 3 years in the federal public service	42	6	6	23	11	12	0	54	39	16
2014	3 to 10 years in the federal public service	11	28	14	26	22	0	0	38	47	111
2014	11 to 20 years in the federal public service	9	44	16	14	15	2	0	54	29	48
2014	More than 20 years in the federal public service	15	21	20	15	15	15	0	42	35	18
2011	Less than 3 years in the federal public service	35	34	21	7	3	0	0	69	10	68
2011	3 to 10 years in the federal public service	20	31	15	23	7	4	0	53	31	74
2011	11 to 20 years in the federal public service	15	48	11	15	11	0	0	62	26	27
2011	More than 20 years in the federal public service	12	29	12	6	30	12	0	46	41	17

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	21	18	15	11	12	0	51	30	42
2017	3 to 10 years in the federal public service	17	26	5	27	24	0	1	44	52	88
2017	11 to 20 years in the federal public service	12	35	11	14	21	5	2	51	38	52
2017	More than 20 years in the federal public service	34	34	0	9	14	5	5	75	25	21
2014	Less than 3 years in the federal public service	11	6	6	17	29	11	20	25	67	16
2014	3 to 10 years in the federal public service	8	8	11	29	40	3	1	17	72	111
2014	11 to 20 years in the federal public service	8	25	14	13	35	2	2	35	50	48
2014	More than 20 years in the federal public service	10	31	15	5	25	0	15	48	35	18
2011	Less than 3 years in the federal public service	24	31	13	19	10	3	0	57	30	69
2011	3 to 10 years in the federal public service	8	26	15	23	21	4	3	37	47	75
2011	11 to 20 years in the federal public service	4	23	33	7	26	0	7	28	36	27
2011	More than 20 years in the federal public service	6	0	18	23	41	6	6	7	73	17

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	41	7	8	0	2	0	85	8	42
2017	3 to 10 years in the federal public service	32	40	9	13	7	0	0	72	19	88
2017	11 to 20 years in the federal public service	40	41	5	15	0	0	0	80	15	52
2017	More than 20 years in the federal public service	66	14	11	0	4	5	0	84	4	21
2014	Less than 3 years in the federal public service	48	40	0	12	0	0	0	88	12	16
2014	3 to 10 years in the federal public service	18	39	12	21	10	0	0	56	31	111
2014	11 to 20 years in the federal public service	36	41	6	8	8	0	0	77	17	48
2014	More than 20 years in the federal public service	31	39	15	10	5	0	0	71	15	18
2011	Less than 3 years in the federal public service	42	35	16	1	4	0	1	78	6	69
2011	3 to 10 years in the federal public service	30	47	8	9	5	0	0	77	15	75
2011	11 to 20 years in the federal public service	29	52	4	11	4	0	0	82	15	27
2011	More than 20 years in the federal public service	29	35	0	12	24	0	0	64	36	17

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	49	33	10	5	3	0	82	8	42
2017	3 to 10 years in the federal public service	33	42	10	11	4	0	75	15	88
2017	11 to 20 years in the federal public service	37	38	8	14	2	0	75	16	52
2017	More than 20 years in the federal public service	71	4	11	9	0	5	80	9	21
2014	Less than 3 years in the federal public service	48	17	23	6	6	0	65	12	16
2014	3 to 10 years in the federal public service	21	31	18	18	12	0	52	30	111
2014	11 to 20 years in the federal public service	39	25	10	14	10	0	65	25	48
2014	More than 20 years in the federal public service	41	20	10	10	20	0	60	30	18

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	33	5	5	5	0	0	85	10	42
2017	3 to 10 years in the federal public service	31	36	13	15	5	0	1	67	20	88
2017	11 to 20 years in the federal public service	32	33	23	9	4	0	0	64	13	52
2017	More than 20 years in the federal public service	57	24	11	0	9	0	0	81	9	21
2014	Less than 3 years in the federal public service	48	23	6	12	12	0	0	71	23	16
2014	3 to 10 years in the federal public service	25	32	11	12	20	0	1	57	32	111
2014	11 to 20 years in the federal public service	32	47	2	8	11	0	0	79	19	47
2014	More than 20 years in the federal public service	35	25	15	5	15	0	5	64	21	18
2011	Less than 3 years in the federal public service	40	38	10	10	2	0	0	78	12	68
2011	3 to 10 years in the federal public service	25	45	12	12	5	0	0	71	18	75
2011	11 to 20 years in the federal public service	41	41	7	4	4	4	0	85	8	27
2011	More than 20 years in the federal public service	6	64	6	18	6	0	0	70	24	17

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	36	13	5	5	2	77	10	42
2017	3 to 10 years in the federal public service	19	39	18	17	5	1	59	23	88
2017	11 to 20 years in the federal public service	34	31	22	11	0	4	67	11	52
2017	More than 20 years in the federal public service	44	43	4	4	0	5	91	5	21

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	22	8	7	2	0	0	83	10	41
2017	3 to 10 years in the federal public service	42	41	7	6	4	1	0	83	10	88
2017	11 to 20 years in the federal public service	41	31	8	17	4	0	0	72	20	52
2017	More than 20 years in the federal public service	43	35	4	13	4	0	0	78	17	21
2014	Less than 3 years in the federal public service	48	23	12	17	0	0	0	71	17	16
2014	3 to 10 years in the federal public service	30	28	11	12	17	0	1	59	30	111
2014	11 to 20 years in the federal public service	29	38	12	6	15	0	0	67	21	48
2014	More than 20 years in the federal public service	34	35	5	16	10	0	0	69	26	18
2011	Less than 3 years in the federal public service	49	33	7	4	6	0	0	83	10	69
2011	3 to 10 years in the federal public service	31	35	8	15	12	0	0	66	27	75
2011	11 to 20 years in the federal public service	29	41	7	11	11	0	0	70	22	27
2011	More than 20 years in the federal public service	18	36	12	17	18	0	0	53	35	17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	29	13	8	10	7	7	65	20	41
2017	3 to 10 years in the federal public service	37	31	8	14	7	0	3	70	21	88
2017	11 to 20 years in the federal public service	30	32	8	9	10	0	11	69	22	52
2017	More than 20 years in the federal public service	13	15	13	21	4	5	28	43	37	21
2014	Less than 3 years in the federal public service	11	37	29	12	6	6	0	51	18	16
2014	3 to 10 years in the federal public service	25	27	5	17	21	1	4	55	40	111
2014	11 to 20 years in the federal public service	27	19	6	16	17	2	13	54	39	48
2014	More than 20 years in the federal public service	5	20	25	25	15	0	11	28	45	18
2011	Less than 3 years in the federal public service	32	34	13	12	6	0	4	68	18	69
2011	3 to 10 years in the federal public service	21	31	8	13	20	1	5	55	36	75
2011	11 to 20 years in the federal public service	7	41	11	15	19	0	7	52	37	27
2011	More than 20 years in the federal public service	12	48	6	6	18	0	12	67	27	17

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	34	10	2	0	0	87	2	42
2017	3 to 10 years in the federal public service	32	43	14	9	2	0	75	12	88
2017	11 to 20 years in the federal public service	22	39	21	9	9	0	60	19	52
2017	More than 20 years in the federal public service	9	29	44	8	5	5	40	14	21
2014	Less than 3 years in the federal public service	34	49	17	0	0	0	83	0	16
2014	3 to 10 years in the federal public service	25	37	18	8	12	0	62	20	111
2014	11 to 20 years in the federal public service	12	39	27	7	15	0	51	22	48
2014	More than 20 years in the federal public service	25	24	20	26	5	0	49	30	18
2011	Less than 3 years in the federal public service	26	39	23	9	3	0	65	12	69
2011	3 to 10 years in the federal public service	16	40	24	15	5	0	56	20	75
2011	11 to 20 years in the federal public service	15	34	37	7	8	0	48	15	27
2011	More than 20 years in the federal public service	30	12	18	29	12	0	42	41	17

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	17	11	5	2	2	2	81	8	42
2017	3 to 10 years in the federal public service	44	28	5	9	8	2	4	77	18	88
2017	11 to 20 years in the federal public service	44	28	8	9	2	6	4	80	12	52
2017	More than 20 years in the federal public service	33	49	9	5	0	4	0	85	5	21
2014	Less than 3 years in the federal public service	54	17	0	11	6	12	0	80	20	16
2014	3 to 10 years in the federal public service	37	19	11	11	13	4	5	62	26	111
2014	11 to 20 years in the federal public service	33	12	15	14	12	8	5	52	31	48
2014	More than 20 years in the federal public service	21	29	15	10	15	0	10	56	28	18
2011	Less than 3 years in the federal public service	45	26	9	10	7	1	1	73	18	69
2011	3 to 10 years in the federal public service	33	20	16	16	8	4	3	57	26	75
2011	11 to 20 years in the federal public service	33	15	15	22	7	7	0	51	32	27
2011	More than 20 years in the federal public service	41	12	12	6	24	0	6	56	31	17

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	45	14	41	42
2017	3 to 10 years in the federal public service	33	26	41	88
2017	11 to 20 years in the federal public service	24	33	43	52
2017	More than 20 years in the federal public service	40	18	42	21
2014	Less than 3 years in the federal public service	60	6	34	16
2014	3 to 10 years in the federal public service	44	12	45	111
2014	11 to 20 years in the federal public service	44	21	35	48
2014	More than 20 years in the federal public service	16	30	54	18
2011	Less than 3 years in the federal public service	32	32	36	69
2011	3 to 10 years in the federal public service	43	29	28	75
2011	11 to 20 years in the federal public service	26	30	44	27
2011	More than 20 years in the federal public service	41	17	41	17

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in the federal public service	0	5	15	5	69	5	19
2017	3 to 10 years in the federal public service	7	24	62	7	0	0	29
2017	11 to 20 years in the federal public service	8	15	46	15	8	8	13
2014	3 to 10 years in the federal public service	0	14	61	21	9999	4	48
2014	11 to 20 years in the federal public service	0	9	76	9	9999	5	21
2011	Less than 3 years in the federal public service	0	14	36	27	9999	23	22
2011	3 to 10 years in the federal public service	3	22	47	19	9999	10	32

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	33	5	12	2	2	80	15	42
2017	3 to 10 years in the federal public service	41	43	7	6	3	0	84	9	88
2017	11 to 20 years in the federal public service	59	26	8	7	0	0	85	7	52
2017	More than 20 years in the federal public service	71	29	0	0	0	0	100	0	21
2014	Less than 3 years in the federal public service	54	23	17	6	0	0	77	6	16
2014	3 to 10 years in the federal public service	41	34	13	6	6	0	75	12	111
2014	11 to 20 years in the federal public service	50	37	2	6	4	0	88	11	48
2014	More than 20 years in the federal public service	60	24	0	0	15	0	85	15	18
2011	Less than 3 years in the federal public service	58	28	9	4	1	0	86	6	69
2011	3 to 10 years in the federal public service	44	33	7	9	7	0	77	16	75
2011	11 to 20 years in the federal public service	52	41	4	0	4	0	93	4	27
2011	More than 20 years in the federal public service	47	29	0	12	12	0	76	24	17

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	28	5	5	0	0	90	5	42
2017	3 to 10 years in the federal public service	32	45	13	6	6	0	76	11	88
2017	11 to 20 years in the federal public service	43	36	11	9	2	0	79	11	52
2017	More than 20 years in the federal public service	47	40	5	9	0	0	86	9	21
2014	Less than 3 years in the federal public service	37	46	11	6	0	0	83	6	16
2014	3 to 10 years in the federal public service	27	44	13	7	6	3	73	14	111
2014	11 to 20 years in the federal public service	36	41	10	10	2	0	78	12	48
2014	More than 20 years in the federal public service	35	35	20	10	0	0	70	10	18
2011	Less than 3 years in the federal public service	46	35	7	9	3	0	81	12	69
2011	3 to 10 years in the federal public service	28	41	11	17	3	0	69	20	75
2011	11 to 20 years in the federal public service	26	44	8	15	7	0	70	22	27
2011	More than 20 years in the federal public service	23	53	12	6	6	0	76	12	17

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	10	52	16	12	2	5	30	14	41
2017	3 to 10 years in the federal public service	18	26	37	12	6	1	0	18	45	88
2017	11 to 20 years in the federal public service	9	22	47	16	4	0	2	20	32	51
2017	More than 20 years in the federal public service	4	22	46	13	10	5	0	24	28	21
2014	Less than 3 years in the federal public service	12	28	42	12	6	0	0	18	40	16
2014	3 to 10 years in the federal public service	21	34	31	8	7	0	0	15	54	111
2014	11 to 20 years in the federal public service	13	29	48	8	0	2	0	8	42	48
2014	More than 20 years in the federal public service	25	16	25	24	10	0	0	34	41	18
2011	Less than 3 years in the federal public service	10	22	41	16	7	0	4	24	33	69
2011	3 to 10 years in the federal public service	16	29	39	13	3	0	0	16	45	75
2011	11 to 20 years in the federal public service	11	34	26	26	4	0	0	29	45	27
2011	More than 20 years in the federal public service	24	36	23	12	0	0	6	12	63	17

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	5	27	34	22	3	4	60	11	41
2017	3 to 10 years in the federal public service	25	30	24	12	6	1	1	19	57	88
2017	11 to 20 years in the federal public service	25	24	26	17	6	2	0	23	51	51
2017	More than 20 years in the federal public service	27	10	20	25	14	5	0	40	39	21
2014	Less than 3 years in the federal public service	13	31	33	6	18	0	0	24	43	15
2014	3 to 10 years in the federal public service	22	29	29	12	7	1	1	19	52	111
2014	11 to 20 years in the federal public service	14	31	30	14	9	2	0	23	46	48
2014	More than 20 years in the federal public service	20	15	31	5	24	5	0	31	37	18
2011	Less than 3 years in the federal public service	10	12	25	22	22	1	9	48	24	69
2011	3 to 10 years in the federal public service	16	17	33	23	9	1	0	32	34	75
2011	11 to 20 years in the federal public service	7	15	37	26	11	4	0	39	23	27
2011	More than 20 years in the federal public service	18	12	29	29	0	12	0	33	34	17

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	7	17	41	14	10	8	2	27	27	41
2017	3 to 10 years in the federal public service	27	22	33	15	3	1	0	17	49	88
2017	11 to 20 years in the federal public service	16	28	28	15	8	2	4	24	46	52
2017	More than 20 years in the federal public service	20	4	28	29	14	5	0	45	25	21
2014	Less than 3 years in the federal public service	41	0	37	6	6	6	6	13	46	16
2014	3 to 10 years in the federal public service	36	28	19	13	2	0	2	15	65	111
2014	11 to 20 years in the federal public service	29	28	19	11	11	2	0	22	59	48
2014	More than 20 years in the federal public service	20	25	20	5	6	20	5	14	59	18
2011	Less than 3 years in the federal public service	18	20	33	17	7	0	4	26	40	69
2011	3 to 10 years in the federal public service	24	28	25	15	8	0	0	22	52	75
2011	11 to 20 years in the federal public service	19	38	22	7	11	4	0	19	58	27
2011	More than 20 years in the federal public service	24	18	35	17	6	0	0	23	42	17

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	10	18	34	29	5	0	66	15	41
2017	3 to 10 years in the federal public service	9	28	38	19	5	1	0	24	38	88
2017	11 to 20 years in the federal public service	9	21	40	23	5	0	2	28	31	50
2017	More than 20 years in the federal public service	13	20	39	14	9	5	0	24	35	21
2014	Less than 3 years in the federal public service	17	6	17	37	23	0	0	60	23	16
2014	3 to 10 years in the federal public service	19	24	31	21	4	0	1	26	43	111
2014	11 to 20 years in the federal public service	21	29	28	12	8	2	0	21	51	48
2014	More than 20 years in the federal public service	30	26	25	5	5	0	10	11	62	18
2011	Less than 3 years in the federal public service	18	20	26	17	16	0	3	34	39	69
2011	3 to 10 years in the federal public service	22	23	40	15	1	0	0	16	44	75
2011	11 to 20 years in the federal public service	18	26	34	18	4	0	0	22	44	27
2011	More than 20 years in the federal public service	36	29	24	6	0	0	6	6	69	17

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	5	28	19	33	3	7	58	11	42
2017	3 to 10 years in the federal public service	17	29	30	15	6	1	2	21	48	88
2017	11 to 20 years in the federal public service	18	36	27	11	4	2	2	16	57	51
2017	More than 20 years in the federal public service	28	18	25	15	0	4	9	17	53	21
2014	Less than 3 years in the federal public service	29	12	20	23	17	0	0	40	40	16
2014	3 to 10 years in the federal public service	29	24	25	17	4	1	2	21	54	111
2014	11 to 20 years in the federal public service	29	25	27	14	2	2	0	17	56	48
2014	More than 20 years in the federal public service	30	31	10	25	5	0	0	29	61	18
2011	Less than 3 years in the federal public service	6	22	30	13	20	1	7	36	30	69
2011	3 to 10 years in the federal public service	24	29	17	17	7	4	1	25	56	75
2011	11 to 20 years in the federal public service	19	22	34	18	4	0	4	22	43	27
2011	More than 20 years in the federal public service	24	30	35	6	0	0	6	6	56	17

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	4	24	17	19	21	14	0	47	33	42
2017	3 to 10 years in the federal public service	24	25	31	12	3	1	4	16	51	88
2017	11 to 20 years in the federal public service	26	26	14	16	11	4	2	29	56	51
2017	More than 20 years in the federal public service	24	22	19	15	9	10	0	28	51	20
2014	Less than 3 years in the federal public service	12	17	37	17	17	0	0	34	29	16
2014	3 to 10 years in the federal public service	17	17	37	18	10	0	1	29	34	111
2014	11 to 20 years in the federal public service	6	16	40	28	4	4	2	34	24	48
2014	More than 20 years in the federal public service	10	15	25	15	30	0	5	48	26	18
2011	Less than 3 years in the federal public service	10	9	19	29	15	6	13	54	23	69
2011	3 to 10 years in the federal public service	9	16	27	32	15	1	0	48	25	75
2011	11 to 20 years in the federal public service	0	22	15	45	18	0	0	63	22	27
2011	More than 20 years in the federal public service	12	24	6	35	12	6	6	53	41	17

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	10	46	25	10	5	2	37	14	41
2017	3 to 10 years in the federal public service	19	27	34	12	5	1	2	17	48	88
2017	11 to 20 years in the federal public service	14	22	31	24	2	4	2	28	39	52
2017	More than 20 years in the federal public service	13	19	29	19	15	5	0	36	34	21
2014	Less than 3 years in the federal public service	29	28	0	26	11	6	0	39	61	16
2014	3 to 10 years in the federal public service	29	24	28	12	3	3	2	16	55	111
2014	11 to 20 years in the federal public service	17	23	40	8	11	2	0	19	40	48
2014	More than 20 years in the federal public service	10	35	15	11	19	5	5	34	50	18

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	19	5	10	2	0	0	82	12	42
2017	3 to 10 years in the federal public service	38	34	8	10	9	0	1	73	19	88
2017	11 to 20 years in the federal public service	42	36	2	13	7	0	0	78	20	52
2017	More than 20 years in the federal public service	58	22	6	4	0	9	0	88	5	21
2014	Less than 3 years in the federal public service	29	31	6	29	6	0	0	59	35	16
2014	3 to 10 years in the federal public service	36	26	8	10	18	2	1	63	28	111
2014	11 to 20 years in the federal public service	52	25	2	14	6	0	0	77	21	48
2014	More than 20 years in the federal public service	54	31	10	0	0	5	0	90	0	18

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	19	5	7	5	0	83	12	42
2017	3 to 10 years in the federal public service	52	29	7	10	2	0	80	13	88
2017	11 to 20 years in the federal public service	51	32	4	12	2	0	83	13	51
2017	More than 20 years in the federal public service	71	25	4	0	0	0	96	0	21
2014	Less than 3 years in the federal public service	49	40	6	6	0	0	89	6	16
2014	3 to 10 years in the federal public service	36	37	7	13	6	0	73	20	111
2014	11 to 20 years in the federal public service	52	29	6	10	2	0	81	12	48
2014	More than 20 years in the federal public service	60	25	5	5	0	5	90	5	18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	28	5	0	2	2	92	2	42
2017	3 to 10 years in the federal public service	45	39	12	2	2	0	84	4	88
2017	11 to 20 years in the federal public service	59	30	5	4	0	2	91	4	52
2017	More than 20 years in the federal public service	43	30	9	0	0	18	89	0	21
2014	Less than 3 years in the federal public service	54	35	11	0	0	0	89	0	16
2014	3 to 10 years in the federal public service	39	32	12	5	3	9	79	8	111
2014	11 to 20 years in the federal public service	47	30	19	2	2	0	77	4	48
2014	More than 20 years in the federal public service	39	41	15	0	0	5	84	0	18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	28	8	0	5	0	87	5	42
2017	3 to 10 years in the federal public service	36	46	7	8	3	0	81	11	88
2017	11 to 20 years in the federal public service	41	45	5	7	0	2	87	7	52
2017	More than 20 years in the federal public service	43	42	15	0	0	0	85	0	21
2014	Less than 3 years in the federal public service	59	17	23	0	0	0	77	0	16
2014	3 to 10 years in the federal public service	29	38	10	9	12	3	69	21	111
2014	11 to 20 years in the federal public service	46	25	20	6	2	0	71	8	48
2014	More than 20 years in the federal public service	41	40	5	5	5	5	84	11	18
2011	Less than 3 years in the federal public service	57	35	3	6	0	0	91	6	69
2011	3 to 10 years in the federal public service	33	39	13	4	9	1	73	14	75
2011	11 to 20 years in the federal public service	26	41	11	15	4	4	70	19	27
2011	More than 20 years in the federal public service	18	35	17	0	24	6	56	26	17

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	23	6	0	5	0	90	5	42
2017	3 to 10 years in the federal public service	38	44	12	2	3	0	83	6	88
2017	11 to 20 years in the federal public service	53	36	7	2	2	0	89	4	51
2017	More than 20 years in the federal public service	57	18	16	4	0	5	79	4	21
2014	Less than 3 years in the federal public service	65	17	11	6	0	0	83	6	16
2014	3 to 10 years in the federal public service	37	33	14	9	7	0	70	16	111
2014	11 to 20 years in the federal public service	51	18	10	15	6	0	69	21	48
2014	More than 20 years in the federal public service	51	25	10	5	10	0	75	15	18
2011	Less than 3 years in the federal public service	70	19	7	3	1	0	88	4	69
2011	3 to 10 years in the federal public service	31	44	11	6	7	1	76	13	72
2011	11 to 20 years in the federal public service	41	30	15	8	7	0	70	15	27
2011	More than 20 years in the federal public service	18	41	17	12	12	0	59	24	17

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	19	8	10	5	16	2	72	18	42
2017	3 to 10 years in the federal public service	25	38	15	8	9	2	3	66	18	88
2017	11 to 20 years in the federal public service	38	26	13	7	9	5	2	68	17	52
2017	More than 20 years in the federal public service	40	31	15	4	0	4	5	78	5	21
2014	Less than 3 years in the federal public service	29	25	12	17	6	0	12	61	26	16
2014	3 to 10 years in the federal public service	24	29	15	15	14	1	2	54	30	111
2014	11 to 20 years in the federal public service	43	23	10	14	6	2	0	68	21	48
2014	More than 20 years in the federal public service	25	21	25	5	5	19	0	57	12	18

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	21	10	2	0	0	87	2	41
2017	3 to 10 years in the federal public service	49	42	5	3	1	0	91	4	88
2017	11 to 20 years in the federal public service	66	17	7	2	2	6	88	4	52
2017	More than 20 years in the federal public service	75	16	0	0	0	9	100	0	21
2014	Less than 3 years in the federal public service	60	17	11	0	6	6	82	6	16
2014	3 to 10 years in the federal public service	39	38	10	5	6	2	79	11	111
2014	11 to 20 years in the federal public service	53	36	4	2	4	0	89	6	48
2014	More than 20 years in the federal public service	36	44	15	0	0	5	84	0	18
2011	Less than 3 years in the federal public service	52	31	9	6	1	1	84	7	69
2011	3 to 10 years in the federal public service	39	37	12	5	4	3	78	10	75
2011	11 to 20 years in the federal public service	30	52	0	8	4	7	88	12	27
2011	More than 20 years in the federal public service	23	35	30	0	0	12	66	0	17

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	19	5	12	5	0	2	78	17	42
2017	3 to 10 years in the federal public service	33	39	11	11	6	1	0	72	17	88
2017	11 to 20 years in the federal public service	60	19	11	6	4	0	0	79	10	52
2017	More than 20 years in the federal public service	53	24	14	0	0	4	5	85	0	21
2014	Less than 3 years in the federal public service	43	23	17	12	0	6	0	70	13	16
2014	3 to 10 years in the federal public service	35	34	7	12	9	3	0	71	22	111
2014	11 to 20 years in the federal public service	44	33	4	10	6	0	2	79	17	48
2014	More than 20 years in the federal public service	35	35	5	5	10	10	0	78	16	18
2011	Less than 3 years in the federal public service	39	32	16	6	3	1	3	74	9	69
2011	3 to 10 years in the federal public service	32	25	17	12	11	3	0	59	23	75
2011	11 to 20 years in the federal public service	26	30	11	11	18	4	0	58	31	27
2011	More than 20 years in the federal public service	23	18	18	6	18	18	0	50	29	17

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	48	21	5	9	2	9	5	80	14	42
2017	3 to 10 years in the federal public service	32	43	16	6	3	0	0	75	9	88
2017	11 to 20 years in the federal public service	54	25	13	5	0	2	0	81	6	52
2017	More than 20 years in the federal public service	53	29	14	0	0	0	5	85	0	21
2014	Less than 3 years in the federal public service	43	12	23	17	6	0	0	54	23	16
2014	3 to 10 years in the federal public service	25	38	14	15	6	1	0	64	22	111
2014	11 to 20 years in the federal public service	54	23	9	8	4	2	0	78	13	48
2014	More than 20 years in the federal public service	20	30	30	5	10	5	0	53	16	18
2011	Less than 3 years in the federal public service	11	49	22	10	1	4	2	65	12	69
2011	3 to 10 years in the federal public service	15	41	11	16	12	5	0	59	30	75
2011	11 to 20 years in the federal public service	11	26	22	18	11	11	0	42	33	27
2011	More than 20 years in the federal public service	18	35	6	23	12	6	0	56	37	17

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	16	10	10	2	14	2	73	15	42
2017	3 to 10 years in the federal public service	17	17	24	23	12	2	5	37	38	88
2017	11 to 20 years in the federal public service	18	24	13	14	22	5	4	46	40	52
2017	More than 20 years in the federal public service	25	17	34	0	4	9	10	53	5	21
2014	Less than 3 years in the federal public service	20	17	23	12	17	12	0	42	33	16
2014	3 to 10 years in the federal public service	7	19	15	24	27	7	1	28	56	111
2014	11 to 20 years in the federal public service	22	8	21	16	21	8	4	34	42	48
2014	More than 20 years in the federal public service	16	5	29	15	25	5	5	23	44	18
2011	Less than 3 years in the federal public service	17	18	23	13	6	16	7	45	24	69
2011	3 to 10 years in the federal public service	9	16	15	19	20	15	5	32	49	74
2011	11 to 20 years in the federal public service	15	4	33	15	15	15	4	22	37	27
2011	More than 20 years in the federal public service	18	6	23	6	36	6	6	27	47	17

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	38	3	9	0	88	9	42
2017	3 to 10 years in the federal public service	26	54	5	14	1	80	15	88
2017	11 to 20 years in the federal public service	45	32	9	14	0	77	14	52
2017	More than 20 years in the federal public service	43	39	0	14	4	82	18	21
2014	Less than 3 years in the federal public service	37	46	0	11	6	83	17	16
2014	3 to 10 years in the federal public service	29	38	4	19	11	67	29	111
2014	11 to 20 years in the federal public service	32	41	2	19	6	73	25	48
2014	More than 20 years in the federal public service	10	80	0	5	5	90	10	18
2011	Less than 3 years in the federal public service	51	40	0	8	2	91	9	67
2011	3 to 10 years in the federal public service	27	53	3	13	4	80	17	75
2011	11 to 20 years in the federal public service	44	41	8	4	4	85	7	27
2011	More than 20 years in the federal public service	17	53	0	24	6	70	30	17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	17	5	7	2	85	9	42
2017	3 to 10 years in the federal public service	53	38	2	6	1	91	7	88
2017	11 to 20 years in the federal public service	58	29	4	7	2	88	9	52
2017	More than 20 years in the federal public service	38	48	9	5	0	86	5	21
2014	Less than 3 years in the federal public service	25	28	6	35	6	53	41	16
2014	3 to 10 years in the federal public service	29	21	6	21	23	50	44	111
2014	11 to 20 years in the federal public service	34	28	8	8	21	63	29	48
2014	More than 20 years in the federal public service	25	40	15	10	10	65	20	18
2011	Less than 3 years in the federal public service	59	29	7	4	0	89	4	69
2011	3 to 10 years in the federal public service	40	34	6	17	3	74	20	74
2011	11 to 20 years in the federal public service	30	33	7	15	15	63	30	27
2011	More than 20 years in the federal public service	53	23	12	0	12	76	12	17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	25	5	10	0	86	10	41
2017	3 to 10 years in the federal public service	44	45	6	4	1	89	5	88
2017	11 to 20 years in the federal public service	59	38	4	0	0	96	0	52
2017	More than 20 years in the federal public service	66	25	4	4	0	91	4	21
2014	Less than 3 years in the federal public service	36	46	0	17	0	83	17	16
2014	3 to 10 years in the federal public service	37	40	4	11	7	77	18	111
2014	11 to 20 years in the federal public service	51	33	8	0	8	84	8	48
2014	More than 20 years in the federal public service	26	35	15	25	0	61	25	18

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	90	7	3	0	0	0	0	97	0	42
2017	3 to 10 years in the federal public service	74	19	3	1	0	0	2	95	1	88
2017	11 to 20 years in the federal public service	84	13	2	2	0	0	0	96	2	52
2017	More than 20 years in the federal public service	82	9	4	0	4	0	0	91	4	21
2014	Less than 3 years in the federal public service	89	11	0	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	72	21	2	1	3	0	2	95	4	111
2014	11 to 20 years in the federal public service	81	13	2	4	0	0	0	94	4	48
2014	More than 20 years in the federal public service	59	31	0	5	5	0	0	90	10	18
2011	Less than 3 years in the federal public service	85	10	2	3	0	0	0	96	3	68
2011	3 to 10 years in the federal public service	76	16	3	0	3	3	0	95	3	75
2011	11 to 20 years in the federal public service	70	15	4	0	11	0	0	85	11	27
2011	More than 20 years in the federal public service	53	24	6	12	0	6	0	81	13	17

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	9	3	0	0	0	0	97	0	42
2017	3 to 10 years in the federal public service	85	10	2	1	0	0	1	96	1	88
2017	11 to 20 years in the federal public service	84	4	4	4	4	2	0	89	7	52
2017	More than 20 years in the federal public service	96	4	0	0	0	0	0	100	0	21
2014	Less than 3 years in the federal public service	94	6	0	0	0	0	0	100	0	16
2014	3 to 10 years in the federal public service	74	15	3	5	1	0	2	91	6	111
2014	11 to 20 years in the federal public service	75	14	2	4	2	0	2	92	6	48
2014	More than 20 years in the federal public service	70	10	5	0	15	0	0	80	15	18
2011	Less than 3 years in the federal public service	88	9	1	0	1	0	0	97	1	68
2011	3 to 10 years in the federal public service	75	16	3	4	3	0	0	91	7	75
2011	11 to 20 years in the federal public service	78	4	8	0	7	4	0	85	7	27
2011	More than 20 years in the federal public service	59	18	6	12	6	0	0	76	18	17

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	85	2	5	5	2	0	0	87	7	42
2017	3 to 10 years in the federal public service	78	7	8	1	1	0	5	89	3	88
2017	11 to 20 years in the federal public service	76	16	2	2	2	0	2	94	4	52
2017	More than 20 years in the federal public service	84	16	0	0	0	0	0	100	0	21
2014	Less than 3 years in the federal public service	89	6	0	0	0	0	6	100	0	16
2014	3 to 10 years in the federal public service	80	8	4	1	2	0	5	93	3	111
2014	11 to 20 years in the federal public service	75	10	2	6	2	0	4	89	9	48
2014	More than 20 years in the federal public service	75	10	0	5	10	0	0	85	15	18
2011	Less than 3 years in the federal public service	75	16	3	0	1	1	3	95	1	69
2011	3 to 10 years in the federal public service	75	17	3	3	3	0	0	92	5	75
2011	11 to 20 years in the federal public service	67	11	11	4	4	4	0	81	7	27
2011	More than 20 years in the federal public service	53	29	0	6	12	0	0	82	18	17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	90	3	5	0	0	2	0	94	0	42
2017	3 to 10 years in the federal public service	80	10	1	2	2	0	5	95	4	88
2017	11 to 20 years in the federal public service	84	9	0	0	4	2	2	96	4	52
2017	More than 20 years in the federal public service	96	0	0	0	0	0	4	100	0	21
2014	Less than 3 years in the federal public service	94	0	0	0	0	0	6	100	0	16
2014	3 to 10 years in the federal public service	79	10	2	0	3	0	6	95	3	111
2014	11 to 20 years in the federal public service	80	6	0	4	4	2	4	91	9	48
2014	More than 20 years in the federal public service	75	15	0	0	5	0	5	95	5	18
2011	Less than 3 years in the federal public service	84	12	2	0	0	0	3	98	0	68
2011	3 to 10 years in the federal public service	84	8	3	4	1	0	0	92	5	74
2011	11 to 20 years in the federal public service	82	8	4	0	4	4	0	93	4	27
2011	More than 20 years in the federal public service	53	23	6	18	0	0	0	76	18	17

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	83	10	5	0	0	2	0	95	0	42
2017	3 to 10 years in the federal public service	67	17	7	2	1	2	4	89	4	88
2017	11 to 20 years in the federal public service	67	18	5	4	2	2	2	89	6	52
2017	More than 20 years in the federal public service	80	20	0	0	0	0	0	100	0	21
2014	Less than 3 years in the federal public service	83	6	6	0	0	0	6	94	0	16
2014	3 to 10 years in the federal public service	72	14	4	3	1	0	6	92	4	111
2014	11 to 20 years in the federal public service	62	15	2	8	4	4	4	84	14	48
2014	More than 20 years in the federal public service	56	20	10	0	10	5	0	79	11	18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	87	2	3	0	0	7	0	97	0	42
2017	3 to 10 years in the federal public service	66	16	5	5	0	4	5	89	5	88
2017	11 to 20 years in the federal public service	74	16	0	4	2	4	0	94	6	52
2017	More than 20 years in the federal public service	100	0	0	0	0	0	0	100	0	21
2014	Less than 3 years in the federal public service	83	6	6	0	0	6	0	94	0	16
2014	3 to 10 years in the federal public service	73	11	4	4	2	2	4	89	6	110
2014	11 to 20 years in the federal public service	67	11	4	6	0	8	2	88	7	48
2014	More than 20 years in the federal public service	70	5	5	5	5	5	5	83	11	18
2011	Less than 3 years in the federal public service	75	14	3	1	0	6	0	95	2	69
2011	3 to 10 years in the federal public service	67	16	8	3	1	4	1	88	4	75
2011	11 to 20 years in the federal public service	62	23	4	0	4	7	0	92	4	26
2011	More than 20 years in the federal public service	41	23	18	6	12	0	0	65	18	17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	15	85	42
2017	3 to 10 years in the federal public service	25	75	88
2017	11 to 20 years in the federal public service	29	71	51
2014	3 to 10 years in the federal public service	31	69	110
2014	11 to 20 years in the federal public service	15	85	48

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	22
2014	3 to 10 years in the federal public service	53	34

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	81	22
2017	11 to 20 years in the federal public service	88	16
2014	3 to 10 years in the federal public service	71	34

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	22
2017	11 to 20 years in the federal public service	16
2014	3 to 10 years in the federal public service	34

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	34

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	16

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	16
2014	3 to 10 years in the federal public service	0	34

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	22
2017	11 to 20 years in the federal public service	38	16
2014	3 to 10 years in the federal public service	38	34

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	55	22
2017	11 to 20 years in the federal public service	51	16
2014	3 to 10 years in the federal public service	45	34

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	46	22
2017	11 to 20 years in the federal public service	57	16
2014	3 to 10 years in the federal public service	44	34

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	22
2017	11 to 20 years in the federal public service	38	16
2014	3 to 10 years in the federal public service	39	34

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	33	34

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	49	22
2017	11 to 20 years in the federal public service	38	16
2014	3 to 10 years in the federal public service	47	34

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	22
2014	3 to 10 years in the federal public service	30	34

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2017	11 to 20 years in the federal public service	0	16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2017	11 to 20 years in the federal public service	0	16
2014	3 to 10 years in the federal public service	18	34

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	22	22

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	22
2017	11 to 20 years in the federal public service	57	16
2014	3 to 10 years in the federal public service	33	34

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	32	16
2014	3 to 10 years in the federal public service	21	34

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	22
2017	11 to 20 years in the federal public service	62	16
2014	3 to 10 years in the federal public service	62	34

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	37	22
2017	11 to 20 years in the federal public service	31	16
2014	3 to 10 years in the federal public service	24	34

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	15	34

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	26	22
2014	3 to 10 years in the federal public service	23	34

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	16

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	22
2014	3 to 10 years in the federal public service	27	34

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	26	31

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	16

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	21
2014	3 to 10 years in the federal public service	16	31

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	16	31

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	21
2014	3 to 10 years in the federal public service	16	31

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	21
2017	11 to 20 years in the federal public service	44	16
2014	3 to 10 years in the federal public service	35	31

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	21

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	55	21
2017	11 to 20 years in the federal public service	50	16
2014	3 to 10 years in the federal public service	49	31

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	16
2014	3 to 10 years in the federal public service	0	31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	66	21
2017	11 to 20 years in the federal public service	43	16
2014	3 to 10 years in the federal public service	55	31

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	21
2017	11 to 20 years in the federal public service	0	16

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	16	31

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	85	15	22
2017	11 to 20 years in the federal public service	100	0	16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	16	15	2	2	35	7	66	8	42
2017	3 to 10 years in the federal public service	14	20	20	17	8	19	3	43	32	86
2017	11 to 20 years in the federal public service	27	18	21	2	11	17	5	58	16	52
2017	More than 20 years in the federal public service	35	4	20	0	17	23	0	51	22	21
2014	Less than 3 years in the federal public service	23	31	11	0	6	29	0	76	8	16
2014	3 to 10 years in the federal public service	12	20	24	8	18	16	3	39	31	111
2014	11 to 20 years in the federal public service	20	20	10	17	13	14	6	50	37	48
2014	More than 20 years in the federal public service	16	10	25	5	10	34	0	39	22	18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	35	8	5	2	9	0	83	8	42
2017	3 to 10 years in the federal public service	26	36	16	13	7	3	0	64	20	88
2017	11 to 20 years in the federal public service	43	22	18	5	5	4	2	70	11	52
2017	More than 20 years in the federal public service	48	18	20	9	0	5	0	69	9	21
2014	Less than 3 years in the federal public service	48	17	11	0	6	17	0	79	7	16
2014	3 to 10 years in the federal public service	24	26	22	9	13	7	0	54	23	111
2014	11 to 20 years in the federal public service	32	20	19	13	8	6	2	57	23	48
2014	More than 20 years in the federal public service	29	31	15	5	10	10	0	67	16	18
2011	Less than 3 years in the federal public service	44	19	22	6	1	7	1	68	8	69
2011	3 to 10 years in the federal public service	26	30	19	8	4	13	0	64	14	74
2011	11 to 20 years in the federal public service	7	46	12	12	7	15	0	64	23	26
2011	More than 20 years in the federal public service	12	24	18	6	17	24	0	46	31	17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	14	86	88
2017	11 to 20 years in the federal public service	11	89	51
2014	3 to 10 years in the federal public service	13	87	111

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	84	12
2014	3 to 10 years in the federal public service	93	15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	12

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	40	12

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	39	15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	12
2014	3 to 10 years in the federal public service	34	15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	12
2014	3 to 10 years in the federal public service	34	15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	15

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12
2014	3 to 10 years in the federal public service	0	15

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	15

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	60	12
2014	3 to 10 years in the federal public service	67	15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	0	14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	0	14

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	0	14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	0	14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	44	11
2014	3 to 10 years in the federal public service	44	14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11
2014	3 to 10 years in the federal public service	0	14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	74	11
2014	3 to 10 years in the federal public service	65	14

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	93	7	12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	12	14	3	5	37	5	62	14	42
2017	3 to 10 years in the federal public service	13	21	25	7	6	25	4	48	18	88
2017	11 to 20 years in the federal public service	22	11	20	5	0	37	5	56	9	52
2017	More than 20 years in the federal public service	39	5	11	4	0	40	0	75	7	21
2014	Less than 3 years in the federal public service	17	17	37	0	0	29	0	48	0	16
2014	3 to 10 years in the federal public service	16	12	24	4	7	31	5	44	18	111
2014	11 to 20 years in the federal public service	17	13	19	2	4	39	6	54	12	48
2014	More than 20 years in the federal public service	5	5	27	0	5	49	10	24	12	18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	26	2	3	5	14	0	88	9	42
2017	3 to 10 years in the federal public service	27	39	20	5	2	6	0	71	8	87
2017	11 to 20 years in the federal public service	40	26	15	7	2	11	0	74	10	52
2017	More than 20 years in the federal public service	48	23	11	0	0	18	0	87	0	21
2014	Less than 3 years in the federal public service	28	26	29	6	0	12	0	61	7	16
2014	3 to 10 years in the federal public service	26	23	18	4	7	22	0	62	15	111
2014	11 to 20 years in the federal public service	40	23	14	4	4	12	2	73	10	48
2014	More than 20 years in the federal public service	35	15	35	0	5	10	0	56	5	18
2011	Less than 3 years in the federal public service	54	29	6	1	0	10	0	92	2	69
2011	3 to 10 years in the federal public service	28	29	12	12	3	16	0	68	18	75
2011	11 to 20 years in the federal public service	19	37	15	11	0	18	0	68	14	27
2011	More than 20 years in the federal public service	12	29	18	6	0	36	0	64	9	17

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	13	87	42
2017	3 to 10 years in the federal public service	23	77	88
2017	11 to 20 years in the federal public service	24	76	52
2017	More than 20 years in the federal public service	25	75	21
2014	3 to 10 years in the federal public service	19	81	111
2014	11 to 20 years in the federal public service	20	80	48

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	80	20	20
2017	11 to 20 years in the federal public service	63	37	13
2014	3 to 10 years in the federal public service	66	34	21
2014	11 to 20 years in the federal public service	80	20	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	45	49	6	0	0	0	0	94	0	16
2014	3 to 10 years in the federal public service	43	28	14	7	7	0	0	72	14	14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	19	26	10	7	12	5	21	60	26	42
2017	3 to 10 years in the federal public service	26	57	7	2	1	0	6	89	4	88
2017	11 to 20 years in the federal public service	39	43	6	4	0	0	8	89	4	52
2017	More than 20 years in the federal public service	33	37	0	0	0	0	30	100	0	21
2014	Less than 3 years in the federal public service	11	28	11	29	0	14	6	49	37	16
2014	3 to 10 years in the federal public service	26	52	4	7	4	1	6	84	11	111
2014	11 to 20 years in the federal public service	37	46	2	2	0	0	14	95	2	48
2014	More than 20 years in the federal public service	44	36	10	5	0	0	5	84	5	18
2011	Less than 3 years in the federal public service	17	42	13	17	1	3	6	65	21	69
2011	3 to 10 years in the federal public service	24	54	3	7	1	1	10	88	9	75
2011	11 to 20 years in the federal public service	33	49	7	4	0	4	4	88	4	27
2011	More than 20 years in the federal public service	35	47	6	0	0	6	6	93	0	17

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	17	2	15	7	5	28	26	41	26	42
2017	3 to 10 years in the federal public service	6	24	21	11	7	24	7	43	26	88
2017	11 to 20 years in the federal public service	15	17	14	7	2	36	9	58	17	52
2017	More than 20 years in the federal public service	15	19	20	4	0	37	5	58	7	21
2014	Less than 3 years in the federal public service	11	0	17	12	6	34	20	25	39	16
2014	3 to 10 years in the federal public service	3	16	26	6	6	27	15	34	22	111
2014	11 to 20 years in the federal public service	4	17	23	6	2	29	19	40	16	48
2014	More than 20 years in the federal public service	5	10	25	10	5	36	10	27	27	18
2011	Less than 3 years in the federal public service	6	19	29	7	0	22	16	40	12	68
2011	3 to 10 years in the federal public service	8	11	26	7	4	30	15	34	19	74
2011	11 to 20 years in the federal public service	0	11	30	11	7	34	7	18	31	27
2011	More than 20 years in the federal public service	0	0	42	0	6	29	23	0	12	17

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	26	11	0	0	14	23	83	0	42
2017	3 to 10 years in the federal public service	42	34	13	2	0	6	4	84	2	88
2017	11 to 20 years in the federal public service	43	25	13	2	0	9	8	82	2	52
2017	More than 20 years in the federal public service	32	6	19	4	0	4	34	63	7	21
2014	Less than 3 years in the federal public service	23	23	29	0	0	20	6	61	0	16
2014	3 to 10 years in the federal public service	27	30	15	6	5	11	5	68	14	111
2014	11 to 20 years in the federal public service	29	12	15	14	4	8	18	55	25	48
2014	More than 20 years in the federal public service	10	49	16	10	5	5	5	66	17	18
2011	Less than 3 years in the federal public service	30	28	16	6	0	13	7	73	7	69
2011	3 to 10 years in the federal public service	25	27	13	8	5	11	10	66	17	75
2011	11 to 20 years in the federal public service	26	26	26	4	7	7	4	59	13	27
2011	More than 20 years in the federal public service	6	41	23	12	0	6	12	57	15	17

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	22	13	2	0	9	23	78	3	42
2017	3 to 10 years in the federal public service	29	26	18	8	1	14	4	67	11	88
2017	11 to 20 years in the federal public service	31	24	19	5	2	11	8	68	9	52
2017	More than 20 years in the federal public service	23	19	14	0	0	14	30	75	0	21
2014	Less than 3 years in the federal public service	28	23	17	6	0	20	6	69	8	16
2014	3 to 10 years in the federal public service	17	26	15	9	6	22	5	58	21	111
2014	11 to 20 years in the federal public service	18	16	23	6	8	10	18	48	20	48
2014	More than 20 years in the federal public service	20	36	30	5	5	5	0	58	10	18
2011	Less than 3 years in the federal public service	29	25	20	3	0	17	6	70	4	69
2011	3 to 10 years in the federal public service	20	25	9	19	8	8	10	56	33	75
2011	11 to 20 years in the federal public service	11	15	37	15	7	11	4	31	26	27
2011	More than 20 years in the federal public service	6	36	12	12	0	23	12	64	19	17

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	21	0	12	0	5	0	87	13	42
2017	3 to 10 years in the federal public service	52	28	9	7	3	0	0	80	10	88
2017	11 to 20 years in the federal public service	49	28	11	9	4	0	0	77	13	52
2017	More than 20 years in the federal public service	47	31	5	0	9	5	4	85	9	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	16	7	5	0	3	2	87	5	42
2017	3 to 10 years in the federal public service	58	28	6	6	2	0	0	86	8	88
2017	11 to 20 years in the federal public service	59	18	16	0	4	4	0	79	4	52
2017	More than 20 years in the federal public service	53	19	11	0	9	5	4	78	9	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	24	47	12	5	2	10	79	8	42
2017	3 to 10 years in the federal public service	20	46	18	13	2	1	67	15	87
2017	11 to 20 years in the federal public service	20	50	19	7	2	2	72	8	51
2017	More than 20 years in the federal public service	19	52	11	9	4	5	75	14	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	37	38	7	5	5	8	81	11	41
2017	3 to 10 years in the federal public service	16	34	21	20	8	1	51	28	88
2017	11 to 20 years in the federal public service	22	37	17	14	7	4	61	21	52
2017	More than 20 years in the federal public service	20	57	15	4	4	0	76	9	21

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	25	22	19	14	7	8	5	54	24	42
2017	3 to 10 years in the federal public service	17	26	24	9	24	0	0	43	33	88
2017	11 to 20 years in the federal public service	19	34	18	10	17	0	2	54	27	52
2017	More than 20 years in the federal public service	24	18	30	4	18	5	0	45	24	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	28	31	28	5	2	3	2	62	8	42
2017	3 to 10 years in the federal public service	15	27	22	21	14	0	1	42	36	88
2017	11 to 20 years in the federal public service	13	34	22	20	9	0	2	48	30	52
2017	More than 20 years in the federal public service	9	30	29	10	23	0	0	38	33	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	32	16	2	5	3	2	76	8	42
2017	3 to 10 years in the federal public service	16	31	25	16	10	0	1	48	26	88
2017	11 to 20 years in the federal public service	11	22	33	22	5	0	6	36	29	52
2017	More than 20 years in the federal public service	19	38	11	9	23	0	0	57	32	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	31	24	17	10	7	5	7	62	19	42
2017	3 to 10 years in the federal public service	14	19	26	19	19	0	1	34	39	88
2017	11 to 20 years in the federal public service	12	20	25	18	18	0	6	35	39	52
2017	More than 20 years in the federal public service	13	24	19	16	28	0	0	37	44	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	56	32	3	0	2	3	5	95	3	42
2017	3 to 10 years in the federal public service	39	26	17	8	5	0	6	68	13	88
2017	11 to 20 years in the federal public service	36	35	15	4	5	0	4	74	10	52
2017	More than 20 years in the federal public service	23	39	9	5	24	0	0	62	29	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	36	33	17	7	2	3	2	73	10	42
2017	3 to 10 years in the federal public service	24	32	26	14	5	0	0	56	18	88
2017	11 to 20 years in the federal public service	25	35	13	15	9	0	4	62	25	52
2017	More than 20 years in the federal public service	5	23	29	29	14	0	0	28	43	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	29	14	2	7	5	2	75	10	42
2017	3 to 10 years in the federal public service	21	34	23	15	4	0	3	57	20	88
2017	11 to 20 years in the federal public service	27	34	16	15	2	0	6	65	18	52
2017	More than 20 years in the federal public service	34	33	20	4	9	0	0	67	13	21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	42	33	10	0	10	3	2	80	10	42
2017	3 to 10 years in the federal public service	16	17	28	27	11	0	1	34	38	87
2017	11 to 20 years in the federal public service	18	22	28	20	7	2	2	42	29	52
2017	More than 20 years in the federal public service	5	35	21	15	19	5	0	42	36	20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	41	16	15	9	14	3	2	60	25	42
2017	3 to 10 years in the federal public service	19	26	29	18	7	0	1	46	25	88
2017	11 to 20 years in the federal public service	28	37	11	12	7	2	2	68	20	52
2017	More than 20 years in the federal public service	23	32	22	9	9	5	0	58	19	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	29	42	16	0	5	3	5	77	5	42
2017	3 to 10 years in the federal public service	31	27	24	10	7	0	1	59	17	88
2017	11 to 20 years in the federal public service	34	28	29	4	4	0	2	63	7	51
2017	More than 20 years in the federal public service	24	15	37	10	13	0	0	39	24	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	12	7	2	2	3	2	87	5	42
2017	3 to 10 years in the federal public service	64	23	7	5	1	0	0	87	6	88
2017	11 to 20 years in the federal public service	78	10	9	0	3	0	0	88	3	52
2017	More than 20 years in the federal public service	48	38	5	4	5	0	0	86	9	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	5	4	5	2	3	4	87	8	42
2017	3 to 10 years in the federal public service	62	12	11	8	3	1	2	77	12	88
2017	11 to 20 years in the federal public service	66	11	13	5	3	0	2	78	9	52
2017	More than 20 years in the federal public service	67	11	0	0	13	5	5	86	14	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	68	17	0	2	7	3	2	90	10	42
2017	3 to 10 years in the federal public service	50	38	5	3	1	0	2	90	5	88
2017	11 to 20 years in the federal public service	51	30	13	4	0	0	4	83	4	52
2017	More than 20 years in the federal public service	60	26	4	9	0	0	0	86	9	20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	3	5	7	5	3	2	83	13	42
2017	3 to 10 years in the federal public service	52	25	9	9	2	1	1	80	11	88
2017	11 to 20 years in the federal public service	38	40	12	7	2	0	2	79	9	52
2017	More than 20 years in the federal public service	65	0	16	5	9	0	5	68	15	20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	69	4	0	0	3	23	100	0	42
2017	3 to 10 years in the federal public service	51	10	1	3	1	34	94	4	88
2017	11 to 20 years in the federal public service	58	13	8	2	0	19	88	2	52
2017	More than 20 years in the federal public service	69	21	5	0	0	5	95	0	20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	76	10	0	2	3	9	97	3	42
2017	3 to 10 years in the federal public service	66	23	6	0	0	6	94	0	88
2017	11 to 20 years in the federal public service	72	17	4	0	2	5	96	0	52
2017	More than 20 years in the federal public service	70	10	15	0	0	5	84	0	21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	26	9	10	17	33	3	2	37	53	42
2017	3 to 10 years in the federal public service	53	16	15	9	7	0	1	69	16	88
2017	11 to 20 years in the federal public service	65	13	8	6	5	2	2	81	11	52
2017	More than 20 years in the federal public service	58	19	10	0	9	0	4	81	9	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	24	7	5	0	3	4	88	5	42
2017	3 to 10 years in the federal public service	52	25	15	5	0	0	4	80	5	87
2017	11 to 20 years in the federal public service	67	18	9	0	2	0	4	89	2	52
2017	More than 20 years in the federal public service	54	14	18	0	9	0	5	71	10	21

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	14	33	45	5	2	47	8	42
2017	3 to 10 years in the federal public service	8	26	40	19	7	34	26	88
2017	11 to 20 years in the federal public service	5	36	38	11	9	42	20	52
2017	More than 20 years in the federal public service	0	29	43	14	13	29	28	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	7	38	28	17	3	2	47	13	42
2017	3 to 10 years in the federal public service	8	22	44	15	11	0	0	26	30	88
2017	11 to 20 years in the federal public service	6	26	49	14	6	0	0	20	31	51
2017	More than 20 years in the federal public service	14	17	55	14	0	0	0	14	31	21

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	22	21	15	12	10	12	7	27	73	41
2017	3 to 10 years in the federal public service	17	19	24	8	26	6	0	18	82	88
2017	11 to 20 years in the federal public service	19	30	27	10	14	0	0	19	81	52
2017	More than 20 years in the federal public service	36	26	21	0	9	9	0	39	61	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	23
2017	3 to 10 years in the federal public service	36	67
2017	11 to 20 years in the federal public service	30	42
2017	More than 20 years in the federal public service	8	11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	48	23
2017	3 to 10 years in the federal public service	47	67
2017	11 to 20 years in the federal public service	47	42
2017	More than 20 years in the federal public service	8	11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	30	23
2017	3 to 10 years in the federal public service	20	67
2017	11 to 20 years in the federal public service	14	42
2017	More than 20 years in the federal public service	8	11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	26	23
2017	3 to 10 years in the federal public service	54	67
2017	11 to 20 years in the federal public service	70	42
2017	More than 20 years in the federal public service	55	11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	23
2017	3 to 10 years in the federal public service	19	67
2017	11 to 20 years in the federal public service	14	42
2017	More than 20 years in the federal public service	0	11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	39	23
2017	3 to 10 years in the federal public service	39	67
2017	11 to 20 years in the federal public service	28	42
2017	More than 20 years in the federal public service	60	11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	0	58	26	0	0	16	24
2017	3 to 10 years in the federal public service	1	41	25	8	3	22	68
2017	11 to 20 years in the federal public service	0	44	29	5	5	16	41
2017	More than 20 years in the federal public service	0	64	12	8	9	8	11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	21	12	17	29	0	0	41	46	24
2017	3 to 10 years in the federal public service	13	25	12	27	20	1	1	39	48	68
2017	11 to 20 years in the federal public service	29	23	12	11	12	0	12	60	26	42
2017	More than 20 years in the federal public service	37	25	0	8	12	0	18	76	24	11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	13	13	8	29	34	0	4	26	65	24
2017	3 to 10 years in the federal public service	0	9	3	12	66	3	7	10	87	68
2017	11 to 20 years in the federal public service	2	10	12	21	44	0	10	14	73	42
2017	More than 20 years in the federal public service	0	9	16	38	27	9	0	10	72	11

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Federal Economic Development Agency for Southern Ontario by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.