2017 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 111. In which province or territory do you work?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 43 10 7 3 0 0 81 9 1215
2017 Ontario (excluding National Capital Region) 41 41 8 7 3 0 0 82 10 175
2017 Quebec (excluding National Capital Region) 29 55 9 5 1 0 0 84 7 409
2017 British Columbia 45 36 9 8 2 0 0 81 10 177
2017 Alberta 45 44 4 4 3 0 0 89 7 72
2017 Saskatchewan 33 48 12 1 6 0 0 80 7 69
2017 Manitoba 21 67 6 6 0 0 0 88 6 31
2017 New Brunswick 26 42 14 14 5 0 0 68 19 22
2017 Nova Scotia 49 41 7 0 3 0 0 90 3 69
2017 Prince Edward Island 29 54 17 0 0 0 0 83 0 18
2017 Newfoundland and Labrador 23 56 14 5 2 0 0 79 7 58

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 30 40 14 9 6 0 0 71 15 1215
2017 Ontario (excluding National Capital Region) 28 42 10 11 9 0 0 70 20 175
2017 Quebec (excluding National Capital Region) 19 50 18 7 6 0 0 69 13 410
2017 British Columbia 37 40 12 7 5 0 0 76 12 177
2017 Alberta 27 53 8 7 4 1 0 80 11 72
2017 Saskatchewan 30 27 18 13 13 0 0 57 25 69
2017 Manitoba 14 48 18 16 3 0 0 62 20 31
2017 New Brunswick 22 42 18 14 5 0 0 63 18 22
2017 Nova Scotia 36 37 11 7 9 0 0 74 16 69
2017 Prince Edward Island 29 49 12 10 0 0 0 79 10 18
2017 Newfoundland and Labrador 17 44 20 12 8 0 0 61 19 58

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 35 7 2 1 0 0 91 2 1213
2017 Ontario (excluding National Capital Region) 61 29 5 2 2 0 0 90 5 174
2017 Quebec (excluding National Capital Region) 48 42 7 1 1 0 0 90 2 409
2017 British Columbia 59 29 9 3 1 0 0 88 4 177
2017 Alberta 61 28 7 4 0 0 0 89 4 72
2017 Saskatchewan 62 35 3 0 0 0 0 97 0 69
2017 Manitoba 57 34 10 0 0 0 0 90 0 31
2017 New Brunswick 49 42 5 5 0 0 0 91 5 22
2017 Nova Scotia 74 25 1 0 0 0 0 99 0 69
2017 Prince Edward Island 65 29 6 0 0 0 0 94 0 18
2017 Newfoundland and Labrador 50 37 8 3 2 0 0 87 5 58

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 44 38 10 5 2 0 0 83 7 1212
2017 Ontario (excluding National Capital Region) 50 33 10 5 2 0 0 82 7 175
2017 Quebec (excluding National Capital Region) 41 45 11 3 1 0 0 85 4 409
2017 British Columbia 56 29 9 5 1 0 0 85 6 177
2017 Alberta 57 32 4 7 0 0 0 89 7 72
2017 Saskatchewan 36 44 11 6 3 0 0 80 9 68
2017 Manitoba 24 59 16 0 0 0 0 84 0 31
2017 New Brunswick 51 30 5 9 5 0 0 82 14 22
2017 Nova Scotia 53 31 9 6 1 0 0 84 7 69
2017 Prince Edward Island 41 42 18 0 0 0 0 82 0 18
2017 Newfoundland and Labrador 32 54 8 5 2 0 0 86 6 58

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 33 15 8 4 1 0 73 12 1214
2017 Ontario (excluding National Capital Region) 44 26 15 7 6 1 0 71 13 175
2017 Quebec (excluding National Capital Region) 31 45 17 5 3 0 0 75 8 410
2017 British Columbia 42 33 14 6 4 0 1 75 10 177
2017 Alberta 27 37 18 14 4 0 0 64 18 72
2017 Saskatchewan 23 38 14 17 9 0 0 61 26 69
2017 Manitoba 19 39 23 6 13 0 0 58 20 31
2017 New Brunswick 37 26 9 18 9 0 0 63 28 22
2017 Nova Scotia 41 32 12 9 6 0 0 73 15 69
2017 Prince Edward Island 54 18 19 10 0 0 0 71 10 17
2017 Newfoundland and Labrador 37 37 13 9 3 0 0 74 13 58

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 37 35 15 9 4 0 0 72 13 1216
2017 Ontario (excluding National Capital Region) 39 31 13 11 5 1 0 71 16 175
2017 Quebec (excluding National Capital Region) 24 48 19 8 2 0 0 72 10 409
2017 British Columbia 37 38 13 8 4 0 0 76 12 177
2017 Alberta 25 38 17 14 6 0 0 63 20 71
2017 Saskatchewan 21 39 13 14 11 1 0 61 26 69
2017 Manitoba 22 42 16 10 10 0 0 64 20 31
2017 New Brunswick 22 28 23 18 9 0 0 49 28 22
2017 Nova Scotia 41 33 12 7 7 0 0 74 14 69
2017 Prince Edward Island 41 30 19 10 0 0 0 71 10 17
2017 Newfoundland and Labrador 29 32 18 16 5 0 0 61 21 58

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 25 18 9 6 4 1 66 15 1217
2017 Ontario (excluding National Capital Region) 40 23 15 8 10 4 0 65 19 175
2017 Quebec (excluding National Capital Region) 30 35 18 8 2 7 1 70 10 408
2017 British Columbia 47 28 8 4 7 3 3 79 12 177
2017 Alberta 40 25 17 14 1 3 0 67 16 72
2017 Saskatchewan 31 29 14 11 9 6 0 64 21 69
2017 Manitoba 22 37 18 3 7 13 0 68 11 31
2017 New Brunswick 37 19 23 12 9 0 0 56 21 22
2017 Nova Scotia 40 32 13 7 6 3 0 73 13 69
2017 Prince Edward Island 54 11 16 12 0 6 0 69 13 17
2017 Newfoundland and Labrador 31 28 10 18 8 3 2 62 27 58
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 46 30 12 6 4 2 1 77 11 1216
2017 Ontario (excluding National Capital Region) 44 28 13 8 7 0 1 72 15 174
2017 Quebec (excluding National Capital Region) 37 40 14 3 3 2 1 79 6 410
2017 British Columbia 49 28 11 7 3 1 1 79 10 177
2017 Alberta 46 21 12 14 4 1 1 69 18 72
2017 Saskatchewan 45 25 7 17 1 4 0 74 19 69
2017 Manitoba 48 20 16 3 10 3 0 70 14 31
2017 New Brunswick 31 32 28 5 0 0 5 66 5 22
2017 Nova Scotia 42 31 18 6 4 0 0 72 10 69
2017 Prince Edward Island 50 29 10 12 0 0 0 79 12 18
2017 Newfoundland and Labrador 37 37 17 3 6 0 0 74 10 58

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 41 34 10 9 5 1 0 76 14 1215
2017 Ontario (excluding National Capital Region) 39 33 12 12 5 0 0 72 16 175
2017 Quebec (excluding National Capital Region) 29 45 15 8 4 0 0 74 12 410
2017 British Columbia 39 41 6 10 3 0 1 81 14 177
2017 Alberta 35 38 11 8 7 0 1 74 15 72
2017 Saskatchewan 42 31 10 7 7 3 0 76 14 69
2017 Manitoba 45 23 16 7 3 6 0 72 10 31
2017 New Brunswick 26 46 19 5 5 0 0 72 9 22
2017 Nova Scotia 47 26 9 13 3 1 1 75 16 69
2017 Prince Edward Island 59 19 6 16 0 0 0 78 16 17
2017 Newfoundland and Labrador 38 32 12 8 8 2 0 71 17 57

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 27 11 7 5 0 0 77 12 1216
2017 Ontario (excluding National Capital Region) 48 27 11 7 6 0 0 75 13 175
2017 Quebec (excluding National Capital Region) 39 38 11 7 4 0 1 77 12 409
2017 British Columbia 50 27 8 9 4 1 1 78 14 176
2017 Alberta 39 29 13 10 8 1 0 69 18 72
2017 Saskatchewan 46 22 14 11 1 1 4 72 13 69
2017 Manitoba 48 26 13 0 10 3 0 76 10 31
2017 New Brunswick 45 37 9 5 5 0 0 82 9 22
2017 Nova Scotia 54 26 7 7 6 0 0 80 13 69
2017 Prince Edward Island 50 22 12 16 0 0 0 73 16 18
2017 Newfoundland and Labrador 51 25 7 10 7 0 0 76 17 57

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 31 18 8 6 9 0 66 14 1216
2017 Ontario (excluding National Capital Region) 36 25 16 10 5 8 0 67 16 175
2017 Quebec (excluding National Capital Region) 15 39 20 7 2 17 1 65 11 410
2017 British Columbia 42 35 14 1 1 6 1 83 2 176
2017 Alberta 29 30 21 13 4 3 0 61 17 72
2017 Saskatchewan 30 24 17 17 1 11 0 61 21 69
2017 Manitoba 29 45 7 6 10 3 0 76 17 31
2017 New Brunswick 23 26 14 23 5 5 5 54 30 22
2017 Nova Scotia 32 33 12 4 7 10 1 73 13 69
2017 Prince Edward Island 18 33 40 0 0 10 0 55 0 18
2017 Newfoundland and Labrador 14 36 22 10 8 9 0 56 20 58

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 22 33 21 12 9 3 0 57 21 1216
2017 Ontario (excluding National Capital Region) 29 34 12 13 10 3 1 65 23 175
2017 Quebec (excluding National Capital Region) 13 36 28 12 5 6 1 52 18 410
2017 British Columbia 31 38 16 6 8 1 0 70 14 175
2017 Alberta 18 36 14 13 16 1 1 56 30 72
2017 Saskatchewan 21 29 10 24 11 4 0 53 37 69
2017 Manitoba 30 26 16 14 10 3 0 58 25 30
2017 New Brunswick 26 23 14 23 9 0 5 52 34 22
2017 Nova Scotia 26 37 15 13 6 3 0 65 19 69
2017 Prince Edward Island 12 38 34 12 4 0 0 50 15 18
2017 Newfoundland and Labrador 11 41 20 12 11 5 0 55 24 58

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 13 29 24 17 10 7 0 46 29 1216
2017 Ontario (excluding National Capital Region) 20 29 19 14 10 7 1 54 26 175
2017 Quebec (excluding National Capital Region) 6 28 34 14 6 12 0 38 23 410
2017 British Columbia 22 32 20 11 9 6 1 58 21 177
2017 Alberta 11 31 18 16 17 7 0 45 36 72
2017 Saskatchewan 14 21 27 21 14 3 0 36 36 69
2017 Manitoba 16 32 22 18 9 3 0 49 28 31
2017 New Brunswick 0 22 23 32 9 9 5 25 48 22
2017 Nova Scotia 13 40 12 19 12 3 1 56 32 69
2017 Prince Edward Island 6 27 46 12 10 0 0 33 21 18
2017 Newfoundland and Labrador 2 34 25 20 11 8 0 39 34 58

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 19 30 20 12 11 7 0 53 25 1217
2017 Ontario (excluding National Capital Region) 24 24 18 11 12 10 1 55 26 175
2017 Quebec (excluding National Capital Region) 10 31 29 14 4 11 0 46 21 408
2017 British Columbia 26 37 15 9 7 6 0 67 17 177
2017 Alberta 17 27 17 16 17 7 0 46 36 72
2017 Saskatchewan 17 28 13 18 20 4 0 47 40 69
2017 Manitoba 22 34 9 15 16 3 0 59 33 31
2017 New Brunswick 14 31 23 5 18 5 5 49 25 22
2017 Nova Scotia 25 33 16 12 10 4 0 60 23 69
2017 Prince Edward Island 6 27 46 18 4 0 0 33 22 18
2017 Newfoundland and Labrador 6 26 19 13 16 18 0 40 36 58

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 13 32 20 19 12 3 0 46 33 1216
2017 Ontario (excluding National Capital Region) 21 32 16 14 13 4 1 55 28 174
2017 Quebec (excluding National Capital Region) 6 36 30 17 6 4 0 44 24 408
2017 British Columbia 16 37 18 17 8 3 1 56 26 177
2017 Alberta 11 31 20 21 15 3 0 43 37 72
2017 Saskatchewan 13 25 20 17 22 3 0 39 41 69
2017 Manitoba 6 26 20 25 20 3 0 33 47 31
2017 New Brunswick 5 28 49 9 5 0 5 34 14 22
2017 Nova Scotia 12 38 17 17 13 3 0 51 31 68
2017 Prince Edward Island 6 27 29 23 10 6 0 35 34 18
2017 Newfoundland and Labrador 3 26 20 28 18 3 0 31 48 57
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 36 17 13 8 0 0 62 22 1215
2017 Ontario (excluding National Capital Region) 23 32 15 22 7 1 1 56 29 175
2017 Quebec (excluding National Capital Region) 21 38 21 15 6 0 0 58 21 410
2017 British Columbia 27 41 13 9 9 1 0 68 18 177
2017 Alberta 20 38 14 21 7 0 0 58 28 72
2017 Saskatchewan 23 33 17 17 11 0 0 55 28 69
2017 Manitoba 24 23 16 23 13 0 0 48 36 31
2017 New Brunswick 17 28 32 9 14 0 0 45 23 22
2017 Nova Scotia 27 37 15 15 6 0 0 64 21 69
2017 Prince Edward Island 29 21 28 21 0 0 0 50 21 18
2017 Newfoundland and Labrador 16 38 19 18 8 0 0 55 26 58

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 28 45 13 11 4 0 0 73 15 1215
2017 Ontario (excluding National Capital Region) 30 41 14 11 4 0 0 71 15 175
2017 Quebec (excluding National Capital Region) 14 55 17 11 3 0 0 69 14 409
2017 British Columbia 37 41 10 8 4 0 0 78 12 176
2017 Alberta 24 42 17 14 4 0 0 65 18 72
2017 Saskatchewan 27 45 17 8 3 0 0 72 11 69
2017 Manitoba 8 50 10 26 7 0 0 58 33 31
2017 New Brunswick 22 28 23 23 5 0 0 49 28 22
2017 Nova Scotia 23 50 15 10 1 0 0 73 12 69
2017 Prince Edward Island 26 52 6 15 0 0 0 79 15 18
2017 Newfoundland and Labrador 15 42 22 18 3 0 0 57 22 58

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 11 21 17 18 12 18 3 41 38 1216
2017 Ontario (excluding National Capital Region) 12 20 19 15 12 20 3 40 35 175
2017 Quebec (excluding National Capital Region) 5 18 23 18 9 24 3 32 37 409
2017 British Columbia 13 18 22 20 7 18 3 39 33 177
2017 Alberta 5 11 22 23 21 18 0 20 53 72
2017 Saskatchewan 17 18 20 15 13 14 3 43 34 69
2017 Manitoba 9 25 16 14 26 10 0 38 44 31
2017 New Brunswick 3 14 41 5 5 23 9 25 14 22
2017 Nova Scotia 4 23 20 23 15 15 0 32 45 69
2017 Prince Edward Island 9 35 18 20 12 0 6 47 34 18
2017 Newfoundland and Labrador 8 13 30 20 11 16 2 25 39 58

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 36 13 9 5 1 0 73 14 1217
2017 Ontario (excluding National Capital Region) 33 35 14 9 8 1 0 69 17 174
2017 Quebec (excluding National Capital Region) 28 43 15 9 4 0 0 71 14 410
2017 British Columbia 34 37 13 8 7 0 1 71 16 177
2017 Alberta 31 29 20 14 7 0 0 60 21 72
2017 Saskatchewan 40 34 15 7 4 0 0 73 11 69
2017 Manitoba 38 26 13 10 10 3 0 66 20 31
2017 New Brunswick 22 42 18 14 0 0 5 66 14 22
2017 Nova Scotia 38 45 6 9 3 0 0 82 12 69
2017 Prince Edward Island 41 36 6 10 6 0 0 77 16 17
2017 Newfoundland and Labrador 31 36 20 7 7 0 0 67 13 58

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 36 18 11 3 3 4 65 16 261
2017 Ontario (excluding National Capital Region) 59 15 0 5 10 0 10 82 18 19
2017 Quebec (excluding National Capital Region) 22 43 19 9 2 0 5 69 11 60
2017 British Columbia 27 31 21 5 9 3 3 63 15 34
2017 Alberta 6 21 36 7 22 0 7 30 32 14
2017 Saskatchewan 27 45 19 0 9 0 0 72 9 11
2017 Nova Scotia 30 52 9 9 0 0 0 82 9 12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 38 11 9 4 1 1 75 14 1214
2017 Ontario (excluding National Capital Region) 38 29 12 12 6 2 1 68 19 175
2017 Quebec (excluding National Capital Region) 34 46 10 6 2 1 1 82 8 410
2017 British Columbia 41 36 9 8 3 2 2 79 11 177
2017 Alberta 28 46 9 13 4 0 0 74 17 71
2017 Saskatchewan 34 28 8 21 3 6 0 66 25 69
2017 Manitoba 28 37 10 19 6 0 0 65 26 31
2017 New Brunswick 35 42 9 5 0 5 5 85 5 22
2017 Nova Scotia 37 38 9 11 3 0 2 77 14 69
2017 Prince Edward Island 33 29 12 15 0 0 12 70 16 18
2017 Newfoundland and Labrador 27 42 17 7 3 5 0 72 10 58

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 30 29 12 10 7 10 2 67 19 1217
2017 Ontario (excluding National Capital Region) 35 22 14 7 11 10 1 64 20 175
2017 Quebec (excluding National Capital Region) 24 38 13 8 3 13 1 72 13 408
2017 British Columbia 35 31 14 6 5 8 1 73 12 177
2017 Alberta 21 34 19 6 10 11 0 61 17 72
2017 Saskatchewan 34 23 10 13 9 10 3 65 24 69
2017 Manitoba 27 28 16 9 10 10 0 61 21 31
2017 New Brunswick 31 32 18 5 0 9 5 73 5 22
2017 Nova Scotia 26 33 13 4 9 15 0 69 15 69
2017 Prince Edward Island 44 17 15 12 0 6 6 70 13 18
2017 Newfoundland and Labrador 16 36 15 13 8 11 0 59 24 58

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 38 13 11 6 0 0 70 17 1217
2017 Ontario (excluding National Capital Region) 24 40 12 18 6 0 1 64 24 174
2017 Quebec (excluding National Capital Region) 19 48 18 11 3 0 0 68 15 409
2017 British Columbia 26 46 7 16 5 0 0 72 21 177
2017 Alberta 27 39 13 18 1 0 1 67 20 72
2017 Saskatchewan 30 42 14 3 11 0 0 72 14 69
2017 Manitoba 14 44 6 26 10 0 0 58 35 31
2017 New Brunswick 19 40 19 18 5 0 0 59 23 22
2017 Nova Scotia 26 38 9 22 6 0 0 63 28 69
2017 Prince Edward Island 21 35 28 15 0 0 0 56 15 18
2017 Newfoundland and Labrador 13 43 15 24 5 0 0 56 29 58

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 49 38 6 4 2 0 0 87 7 1213
2017 Ontario (excluding National Capital Region) 58 27 6 7 2 0 0 85 9 175
2017 Quebec (excluding National Capital Region) 43 44 9 3 1 0 0 87 4 410
2017 British Columbia 58 34 5 2 1 0 0 91 3 177
2017 Alberta 65 24 7 3 1 0 0 89 4 72
2017 Saskatchewan 57 26 7 8 1 0 0 83 10 69
2017 Manitoba 52 38 6 3 0 0 0 90 3 31
2017 New Brunswick 46 40 9 0 5 0 0 86 5 22
2017 Nova Scotia 58 36 0 5 1 0 0 94 6 68
2017 Prince Edward Island 47 37 17 0 0 0 0 83 0 18
2017 Newfoundland and Labrador 43 46 6 5 0 0 0 89 5 58

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 34 5 4 1 0 0 90 5 1212
2017 Ontario (excluding National Capital Region) 60 29 3 5 3 0 0 89 8 175
2017 Quebec (excluding National Capital Region) 46 42 6 4 2 0 0 88 7 410
2017 British Columbia 59 33 5 3 1 0 0 91 4 177
2017 Alberta 73 21 4 1 0 0 0 94 1 72
2017 Saskatchewan 60 23 8 9 0 0 0 83 9 69
2017 Manitoba 45 48 3 3 0 0 0 94 3 31
2017 New Brunswick 77 23 0 0 0 0 0 100 0 22
2017 Nova Scotia 70 26 0 3 2 0 0 96 4 68
2017 Prince Edward Island 41 37 23 0 0 0 0 77 0 18
2017 Newfoundland and Labrador 55 32 8 5 0 0 0 87 5 58

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 32 17 15 11 4 0 56 27 1214
2017 Ontario (excluding National Capital Region) 16 29 16 18 17 4 1 47 37 174
2017 Quebec (excluding National Capital Region) 10 35 26 19 7 2 0 46 27 408
2017 British Columbia 17 38 21 8 15 1 0 55 23 177
2017 Alberta 13 34 20 20 13 1 0 47 33 72
2017 Saskatchewan 11 39 8 17 24 0 0 51 41 69
2017 Manitoba 2 52 19 16 10 0 0 54 26 31
2017 New Brunswick 9 36 14 18 18 5 0 47 38 22
2017 Nova Scotia 15 35 19 14 14 3 0 51 29 69
2017 Prince Edward Island 11 15 29 10 35 0 0 26 45 18
2017 Newfoundland and Labrador 8 25 28 16 22 2 0 34 38 58

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 18 27 15 16 18 3 3 47 37 1215
2017 Ontario (excluding National Capital Region) 12 22 16 17 27 5 1 36 46 174
2017 Quebec (excluding National Capital Region) 11 24 17 22 18 6 2 38 43 409
2017 British Columbia 17 34 13 10 21 3 2 54 33 177
2017 Alberta 14 20 22 16 26 2 0 34 43 72
2017 Saskatchewan 11 24 13 18 31 1 1 36 50 69
2017 Manitoba 13 19 20 25 24 0 0 32 49 31
2017 New Brunswick 0 12 23 18 42 5 0 13 63 22
2017 Nova Scotia 14 34 13 15 22 1 0 49 38 69
2017 Prince Edward Island 6 12 32 45 6 0 0 17 51 18
2017 Newfoundland and Labrador 7 28 14 15 32 0 3 36 49 58

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 35 40 12 8 4 0 0 76 13 1212
2017 Ontario (excluding National Capital Region) 30 40 12 12 6 1 0 70 18 175
2017 Quebec (excluding National Capital Region) 17 53 17 11 2 0 0 70 14 407
2017 British Columbia 34 43 12 7 3 0 0 77 11 177
2017 Alberta 24 42 15 15 4 0 0 65 19 72
2017 Saskatchewan 28 38 13 15 4 1 0 67 20 69
2017 Manitoba 12 54 9 13 13 0 0 65 26 31
2017 New Brunswick 22 32 18 14 14 0 0 54 28 22
2017 Nova Scotia 40 44 6 9 1 0 0 84 10 69
2017 Prince Edward Island 33 34 12 15 6 0 0 67 21 18
2017 Newfoundland and Labrador 18 44 17 15 6 0 0 62 21 58

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 41 34 14 7 4 0 0 76 11 1211
2017 Ontario (excluding National Capital Region) 35 35 14 10 5 0 1 71 15 175
2017 Quebec (excluding National Capital Region) 25 49 13 10 3 0 0 74 13 406
2017 British Columbia 41 33 15 6 4 0 0 75 10 177
2017 Alberta 35 33 14 14 4 0 0 68 18 72
2017 Saskatchewan 37 32 14 13 3 1 0 70 16 69
2017 Manitoba 18 47 15 6 13 0 0 65 20 31
2017 New Brunswick 31 23 23 14 9 0 0 54 23 22
2017 Nova Scotia 55 29 6 7 3 0 0 84 10 69
2017 Prince Edward Island 35 38 12 15 0 0 0 73 15 18
2017 Newfoundland and Labrador 19 40 16 9 15 0 0 60 24 58

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 38 14 9 5 0 1 71 14 1213
2017 Ontario (excluding National Capital Region) 27 35 18 14 5 1 1 63 19 175
2017 Quebec (excluding National Capital Region) 17 46 24 10 3 0 0 64 13 408
2017 British Columbia 36 39 14 6 5 0 1 75 11 176
2017 Alberta 23 38 13 18 8 0 0 61 26 72
2017 Saskatchewan 24 44 10 15 6 0 1 69 21 69
2017 Manitoba 17 44 19 10 10 0 0 61 20 31
2017 New Brunswick 31 32 5 28 5 0 0 63 32 22
2017 Nova Scotia 42 35 10 9 3 0 1 78 12 69
2017 Prince Edward Island 21 52 6 17 4 0 0 73 21 18
2017 Newfoundland and Labrador 16 41 16 18 8 0 0 58 26 58

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 24 39 19 9 5 3 0 66 14 1217
2017 Ontario (excluding National Capital Region) 22 34 21 15 5 3 0 58 21 175
2017 Quebec (excluding National Capital Region) 10 42 27 10 3 8 0 56 14 409
2017 British Columbia 24 43 19 8 4 2 0 68 12 177
2017 Alberta 18 31 25 14 10 3 0 50 24 72
2017 Saskatchewan 21 35 20 16 6 3 0 58 22 69
2017 Manitoba 9 45 23 16 7 0 0 54 23 31
2017 New Brunswick 7 42 23 23 5 0 0 49 28 22
2017 Nova Scotia 32 40 11 10 5 3 0 74 15 68
2017 Prince Edward Island 6 55 24 15 0 0 0 61 15 18
2017 Newfoundland and Labrador 10 36 27 20 6 2 0 46 27 58

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 45 31 11 8 4 1 1 77 12 1211
2017 Ontario (excluding National Capital Region) 37 38 12 6 6 1 0 76 12 175
2017 Quebec (excluding National Capital Region) 32 40 16 8 2 1 1 74 10 408
2017 British Columbia 48 31 10 6 5 0 0 79 11 177
2017 Alberta 44 30 14 11 0 0 1 75 11 71
2017 Saskatchewan 34 38 17 10 1 0 0 72 11 69
2017 Manitoba 30 35 23 9 0 3 0 68 9 31
2017 New Brunswick 59 14 18 9 0 0 0 72 9 22
2017 Nova Scotia 46 28 13 10 2 0 2 75 12 68
2017 Prince Edward Island 39 23 23 10 6 0 0 62 15 18
2017 Newfoundland and Labrador 33 44 18 2 3 0 0 77 5 58

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 19 20 13 14 21 2 11 45 41 1213
2017 Ontario (excluding National Capital Region) 18 12 10 12 32 4 11 36 52 174
2017 Quebec (excluding National Capital Region) 19 29 14 15 15 1 7 52 32 410
2017 British Columbia 21 19 10 10 22 4 13 48 39 177
2017 Alberta 10 19 10 9 33 3 16 36 52 72
2017 Saskatchewan 18 25 11 11 24 1 9 48 39 69
2017 Manitoba 5 6 9 31 42 3 3 12 78 31
2017 New Brunswick 5 26 14 18 19 5 14 38 45 22
2017 Nova Scotia 29 18 16 6 25 3 3 50 33 68
2017 Prince Edward Island 23 16 12 11 33 0 6 40 47 18
2017 Newfoundland and Labrador 27 23 5 10 18 0 16 60 34 58

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 40 19 10 5 0 1 66 15 1215
2017 Ontario (excluding National Capital Region) 23 39 27 7 4 1 0 62 11 174
2017 Quebec (excluding National Capital Region) 27 41 20 8 4 0 0 68 12 410
2017 British Columbia 29 41 18 6 5 1 1 71 11 177
2017 Alberta 30 38 14 12 4 0 3 69 16 71
2017 Saskatchewan 17 48 17 8 6 0 4 68 15 69
2017 Manitoba 18 46 19 7 7 0 3 66 14 31
2017 New Brunswick 26 60 9 5 0 0 0 86 5 22
2017 Nova Scotia 36 32 22 7 3 0 0 68 10 68
2017 Prince Edward Island 22 52 12 10 6 0 0 73 15 18
2017 Newfoundland and Labrador 31 47 18 2 2 0 0 79 3 58

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 47 23 9 6 5 6 4 78 12 1214
2017 Ontario (excluding National Capital Region) 54 21 7 4 5 4 4 82 10 174
2017 Quebec (excluding National Capital Region) 34 36 10 7 3 4 5 77 11 409
2017 British Columbia 50 20 10 5 5 6 4 78 11 177
2017 Alberta 40 22 18 6 4 4 6 69 10 72
2017 Saskatchewan 44 26 11 6 4 7 3 77 11 69
2017 Manitoba 42 20 3 9 13 10 3 70 26 31
2017 New Brunswick 49 23 5 9 9 0 5 76 19 22
2017 Nova Scotia 46 19 10 7 5 4 7 74 15 69
2017 Prince Edward Island 44 6 20 0 6 6 18 66 8 18
2017 Newfoundland and Labrador 56 26 3 2 3 4 6 91 5 56

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 National Capital Region 17 51 32 1214
2017 Ontario (excluding National Capital Region) 16 54 30 175
2017 Quebec (excluding National Capital Region) 11 68 21 410
2017 British Columbia 19 55 26 177
2017 Alberta 8 56 36 72
2017 Saskatchewan 14 53 32 68
2017 Manitoba 3 69 28 31
2017 New Brunswick 12 65 23 22
2017 Nova Scotia 17 61 22 69
2017 Prince Edward Island 10 62 29 18
2017 Newfoundland and Labrador 15 57 28 58

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 National Capital Region 26 21 20 12 16 6 205
2017 Ontario (excluding National Capital Region) 25 14 25 17 19 0 27
2017 Quebec (excluding National Capital Region) 45 11 11 18 4 11 46
2017 British Columbia 37 9 6 24 21 3 32
2017 Saskatchewan 30 10 10 30 10 10 10
2017 Nova Scotia 26 16 33 17 0 9 12
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 42 11 5 3 0 0 81 8 1216
2017 Ontario (excluding National Capital Region) 38 41 11 5 5 0 0 79 10 175
2017 Quebec (excluding National Capital Region) 19 57 13 7 2 1 0 77 10 410
2017 British Columbia 51 34 7 5 2 0 0 85 8 177
2017 Alberta 43 34 9 7 6 1 0 79 13 72
2017 Saskatchewan 41 39 13 3 4 0 0 80 7 69
2017 Manitoba 30 35 18 7 7 3 0 68 13 31
2017 New Brunswick 21 42 23 14 0 0 0 63 14 22
2017 Nova Scotia 45 42 5 3 6 0 0 87 9 69
2017 Prince Edward Island 40 50 4 6 0 0 0 90 6 18
2017 Newfoundland and Labrador 31 44 15 5 4 0 0 76 9 58

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 40 19 13 6 1 0 61 19 1215
2017 Ontario (excluding National Capital Region) 22 45 15 11 6 2 0 68 17 175
2017 Quebec (excluding National Capital Region) 10 46 27 12 3 1 0 57 16 408
2017 British Columbia 20 40 22 12 5 0 0 61 17 176
2017 Alberta 14 39 19 17 11 0 0 53 28 71
2017 Saskatchewan 17 51 11 11 9 1 0 69 20 69
2017 Manitoba 13 57 20 7 3 0 0 70 10 30
2017 New Brunswick 9 40 19 14 18 0 0 49 32 22
2017 Nova Scotia 29 37 14 13 7 0 0 66 20 69
2017 Prince Edward Island 15 41 26 12 6 0 0 56 18 18
2017 Newfoundland and Labrador 15 41 18 18 8 0 0 56 26 58

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 11 28 36 15 7 1 3 23 40 1210
2017 Ontario (excluding National Capital Region) 9 26 33 22 8 1 2 30 36 174
2017 Quebec (excluding National Capital Region) 6 29 40 15 8 0 1 24 35 408
2017 British Columbia 8 21 43 17 9 0 2 27 29 177
2017 Alberta 17 23 40 9 9 0 3 18 41 72
2017 Saskatchewan 11 31 37 15 4 1 0 20 43 69
2017 Manitoba 8 26 54 13 0 0 0 13 33 31
2017 New Brunswick 23 28 35 9 0 0 5 10 53 22
2017 Nova Scotia 13 14 39 17 10 1 4 29 29 69
2017 Prince Edward Island 12 34 33 16 0 0 6 17 49 18
2017 Newfoundland and Labrador 12 25 47 11 3 0 2 15 37 58

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 9 19 28 24 14 2 4 40 30 1204
2017 Ontario (excluding National Capital Region) 8 20 20 27 17 3 4 47 31 171
2017 Quebec (excluding National Capital Region) 5 22 34 22 10 4 3 34 30 406
2017 British Columbia 5 18 25 29 19 1 2 50 24 177
2017 Alberta 15 12 31 27 9 1 6 38 29 72
2017 Saskatchewan 10 27 36 10 14 3 0 25 39 68
2017 Manitoba 17 20 34 29 0 0 0 29 37 31
2017 New Brunswick 32 18 33 12 5 0 0 17 51 22
2017 Nova Scotia 19 10 27 28 13 1 1 43 29 69
2017 Prince Edward Island 6 32 24 27 6 0 6 35 40 18
2017 Newfoundland and Labrador 5 10 44 26 10 2 3 38 16 58

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 18 28 27 15 7 2 4 23 48 1211
2017 Ontario (excluding National Capital Region) 15 24 29 17 9 2 4 28 41 173
2017 Quebec (excluding National Capital Region) 23 30 28 9 4 2 3 14 56 408
2017 British Columbia 16 23 26 20 11 1 4 33 40 177
2017 Alberta 20 15 31 21 8 0 4 31 37 71
2017 Saskatchewan 23 21 32 10 7 4 3 18 47 69
2017 Manitoba 21 22 34 19 3 0 0 23 43 31
2017 New Brunswick 18 37 14 12 9 0 9 24 61 22
2017 Nova Scotia 10 22 37 18 4 4 4 24 35 69
2017 Prince Edward Island 12 28 41 13 0 0 6 14 42 18
2017 Newfoundland and Labrador 12 28 28 19 7 2 5 28 42 58

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 8 15 34 26 12 1 4 40 24 1209
2017 Ontario (excluding National Capital Region) 6 14 30 34 12 1 2 48 20 173
2017 Quebec (excluding National Capital Region) 6 17 42 27 6 1 2 34 23 406
2017 British Columbia 2 8 33 35 20 1 2 56 10 177
2017 Alberta 7 6 27 33 23 1 3 59 14 70
2017 Saskatchewan 1 7 50 27 13 1 0 40 9 69
2017 Manitoba 3 19 36 39 3 0 0 42 22 31
2017 New Brunswick 0 14 32 31 19 0 5 52 14 22
2017 Nova Scotia 4 4 31 29 27 1 3 58 9 69
2017 Prince Edward Island 0 4 62 20 7 0 7 28 5 16
2017 Newfoundland and Labrador 7 13 26 32 15 2 5 51 21 58

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 14 24 27 17 11 1 5 30 41 1210
2017 Ontario (excluding National Capital Region) 14 19 31 18 15 2 2 34 34 173
2017 Quebec (excluding National Capital Region) 13 22 32 22 7 1 3 30 37 408
2017 British Columbia 5 23 31 21 17 0 2 39 29 177
2017 Alberta 14 19 32 19 10 0 5 31 35 72
2017 Saskatchewan 1 32 33 22 13 0 0 34 33 68
2017 Manitoba 11 27 32 26 3 0 0 29 39 31
2017 New Brunswick 5 46 33 8 9 0 0 17 51 22
2017 Nova Scotia 11 19 24 29 12 3 3 44 31 69
2017 Prince Edward Island 10 5 44 23 12 0 6 37 16 18
2017 Newfoundland and Labrador 8 10 36 26 10 5 5 40 20 58

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 4 10 22 30 23 4 7 59 16 1208
2017 Ontario (excluding National Capital Region) 4 8 19 36 23 4 6 66 13 172
2017 Quebec (excluding National Capital Region) 1 7 19 35 27 5 7 70 9 406
2017 British Columbia 1 5 16 40 32 1 4 77 7 176
2017 Alberta 3 11 20 38 15 1 11 61 16 72
2017 Saskatchewan 4 7 18 37 22 5 6 66 13 69
2017 Manitoba 9 5 26 35 16 3 6 56 15 31
2017 New Brunswick 0 23 28 35 5 5 5 44 25 22
2017 Nova Scotia 6 9 25 29 24 2 6 57 16 69
2017 Prince Edward Island 4 11 23 50 6 0 6 60 15 18
2017 Newfoundland and Labrador 0 6 10 34 32 5 13 80 7 58

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 17 25 31 13 7 2 5 22 45 1208
2017 Ontario (excluding National Capital Region) 15 23 31 17 7 2 4 26 41 174
2017 Quebec (excluding National Capital Region) 16 34 30 11 4 3 2 16 53 409
2017 British Columbia 18 25 32 10 12 1 2 23 44 177
2017 Alberta 18 33 25 10 5 1 6 17 56 72
2017 Saskatchewan 20 25 37 11 3 0 4 15 47 69
2017 Manitoba 25 28 31 10 6 0 0 16 54 31
2017 New Brunswick 18 46 19 7 5 0 5 13 68 22
2017 Nova Scotia 15 27 33 12 6 3 4 19 45 69
2017 Prince Edward Island 15 46 17 15 0 0 6 16 65 18
2017 Newfoundland and Labrador 22 18 31 15 10 2 3 26 42 58

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 30 11 9 6 0 1 74 15 1215
2017 Ontario (excluding National Capital Region) 41 26 11 15 7 0 1 67 22 175
2017 Quebec (excluding National Capital Region) 36 44 10 6 3 1 0 81 9 410
2017 British Columbia 45 31 13 3 6 1 1 78 9 177
2017 Alberta 33 31 14 12 9 0 0 65 22 72
2017 Saskatchewan 42 32 8 11 1 4 0 78 13 69
2017 Manitoba 27 41 10 3 16 3 0 70 20 31
2017 New Brunswick 35 32 18 9 5 0 0 68 14 22
2017 Nova Scotia 36 42 8 3 12 0 0 78 14 69
2017 Prince Edward Island 39 10 28 17 0 0 6 51 18 18
2017 Newfoundland and Labrador 26 44 7 5 18 0 0 70 23 58

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 37 7 5 3 0 0 85 7 1214
2017 Ontario (excluding National Capital Region) 44 32 10 8 5 1 0 76 13 175
2017 Quebec (excluding National Capital Region) 38 51 6 3 1 0 1 90 5 407
2017 British Columbia 50 37 8 4 1 0 0 87 5 177
2017 Alberta 31 44 11 10 4 0 0 75 13 72
2017 Saskatchewan 41 41 7 6 1 4 0 85 7 69
2017 Manitoba 39 29 13 13 7 0 0 68 20 31
2017 New Brunswick 49 32 14 5 0 0 0 82 5 22
2017 Nova Scotia 42 40 10 5 3 0 0 82 7 69
2017 Prince Edward Island 53 29 6 6 0 0 6 88 6 18
2017 Newfoundland and Labrador 41 41 7 10 2 0 0 82 12 57

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 38 32 17 4 3 6 1 75 7 1212
2017 Ontario (excluding National Capital Region) 37 32 17 7 3 3 0 72 11 175
2017 Quebec (excluding National Capital Region) 23 48 16 4 1 8 0 77 5 407
2017 British Columbia 37 33 18 3 4 4 2 74 7 177
2017 Alberta 36 44 13 1 2 3 0 83 4 71
2017 Saskatchewan 40 35 17 3 0 6 0 79 3 69
2017 Manitoba 22 35 20 6 7 10 0 64 14 31
2017 New Brunswick 40 19 28 0 0 9 5 68 0 22
2017 Nova Scotia 45 35 6 7 3 3 1 83 11 69
2017 Prince Edward Island 27 39 34 0 0 0 0 66 0 18
2017 Newfoundland and Labrador 35 20 32 0 5 8 0 60 6 57

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 39 10 4 2 2 0 83 6 1211
2017 Ontario (excluding National Capital Region) 41 33 14 7 4 2 0 76 10 174
2017 Quebec (excluding National Capital Region) 22 57 15 2 1 3 0 82 2 410
2017 British Columbia 40 43 12 3 2 1 1 84 5 177
2017 Alberta 43 39 11 4 1 1 0 83 5 72
2017 Saskatchewan 35 44 13 4 0 4 0 82 4 69
2017 Manitoba 26 52 6 7 7 3 0 80 14 31
2017 New Brunswick 37 35 18 5 0 5 0 76 5 22
2017 Nova Scotia 52 33 9 1 3 2 0 86 4 68
2017 Prince Edward Island 35 41 18 6 0 0 0 76 6 17
2017 Newfoundland and Labrador 39 38 17 3 3 0 0 77 6 58

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 48 37 8 4 2 0 0 85 7 1215
2017 Ontario (excluding National Capital Region) 51 32 6 7 4 1 0 83 11 175
2017 Quebec (excluding National Capital Region) 35 54 6 3 1 0 0 90 4 410
2017 British Columbia 54 35 8 1 2 0 0 89 4 177
2017 Alberta 36 40 14 6 3 1 0 77 8 72
2017 Saskatchewan 49 28 8 7 4 3 0 80 12 69
2017 Manitoba 42 42 6 10 0 0 0 84 10 31
2017 New Brunswick 45 37 9 0 9 0 0 82 9 22
2017 Nova Scotia 60 25 6 6 3 0 0 85 9 69
2017 Prince Edward Island 71 16 6 6 0 0 0 87 6 17
2017 Newfoundland and Labrador 47 32 13 4 3 0 0 79 8 57

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 29 19 10 7 6 5 60 19 1214
2017 Ontario (excluding National Capital Region) 27 29 15 11 9 6 3 61 22 175
2017 Quebec (excluding National Capital Region) 14 38 21 8 9 6 4 58 19 409
2017 British Columbia 29 32 17 7 4 4 7 69 13 175
2017 Alberta 14 18 26 16 18 6 3 35 36 72
2017 Saskatchewan 23 37 14 12 6 4 4 65 20 69
2017 Manitoba 9 41 25 3 16 3 3 53 21 31
2017 New Brunswick 12 32 9 23 9 5 9 52 37 22
2017 Nova Scotia 23 39 13 9 8 6 3 68 18 69
2017 Prince Edward Island 15 29 20 23 0 6 6 51 26 18
2017 Newfoundland and Labrador 23 26 23 5 11 8 3 55 19 58

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 36 41 14 3 2 4 1 80 5 1215
2017 Ontario (excluding National Capital Region) 47 34 9 3 1 4 1 86 5 175
2017 Quebec (excluding National Capital Region) 22 51 16 3 1 5 1 79 4 407
2017 British Columbia 49 36 8 2 1 1 3 88 3 176
2017 Alberta 41 43 13 0 3 0 1 85 3 72
2017 Saskatchewan 35 39 11 6 1 7 0 80 8 69
2017 Manitoba 42 39 13 7 0 0 0 81 7 31
2017 New Brunswick 44 28 9 0 9 5 5 80 10 22
2017 Nova Scotia 45 39 10 3 0 1 1 86 3 69
2017 Prince Edward Island 38 44 12 6 0 0 0 82 6 18
2017 Newfoundland and Labrador 33 46 12 3 3 3 0 81 7 58

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 29 33 16 11 5 5 1 66 17 1212
2017 Ontario (excluding National Capital Region) 40 23 13 12 6 5 1 67 19 175
2017 Quebec (excluding National Capital Region) 17 37 19 15 6 5 0 57 22 407
2017 British Columbia 38 43 9 5 1 2 2 84 6 176
2017 Alberta 39 31 17 7 7 0 0 70 14 72
2017 Saskatchewan 28 42 17 5 1 4 1 75 7 69
2017 Manitoba 18 44 16 12 3 7 0 66 16 31
2017 New Brunswick 40 19 32 9 0 0 0 59 9 22
2017 Nova Scotia 34 30 9 12 7 7 1 69 21 69
2017 Prince Edward Island 49 21 24 0 6 0 0 70 6 18
2017 Newfoundland and Labrador 20 38 20 11 6 5 0 61 18 58

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 15 27 26 16 7 7 1 46 25 1214
2017 Ontario (excluding National Capital Region) 23 28 22 11 6 7 2 56 19 175
2017 Quebec (excluding National Capital Region) 6 28 30 16 8 9 2 39 27 408
2017 British Columbia 15 37 20 16 5 3 3 56 22 176
2017 Alberta 11 39 28 14 5 1 1 51 20 72
2017 Saskatchewan 20 37 23 10 1 10 0 63 12 69
2017 Manitoba 15 33 29 7 6 10 0 53 14 31
2017 New Brunswick 14 23 35 14 5 5 5 41 21 22
2017 Nova Scotia 14 32 24 14 7 6 3 50 24 69
2017 Prince Edward Island 26 29 18 27 0 0 0 55 27 18
2017 Newfoundland and Labrador 8 25 32 16 13 6 0 35 31 58

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 13 19 21 15 14 16 3 39 35 1214
2017 Ontario (excluding National Capital Region) 16 23 15 11 15 18 3 49 32 175
2017 Quebec (excluding National Capital Region) 4 20 25 16 12 19 3 31 36 408
2017 British Columbia 18 25 20 11 8 14 4 52 24 176
2017 Alberta 8 24 24 17 13 11 3 37 36 72
2017 Saskatchewan 10 31 20 20 11 8 0 45 34 69
2017 Manitoba 2 16 19 28 19 13 3 21 56 31
2017 New Brunswick 12 9 23 18 32 0 5 23 53 22
2017 Nova Scotia 11 20 22 17 15 12 3 37 37 69
2017 Prince Edward Island 4 35 26 23 6 6 0 41 31 18
2017 Newfoundland and Labrador 11 20 30 14 18 7 0 33 35 58

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 33 47 5 11 4 0 0 80 15 1215
2017 Ontario (excluding National Capital Region) 24 46 7 15 8 0 0 70 23 175
2017 Quebec (excluding National Capital Region) 23 57 7 10 4 0 0 79 14 410
2017 British Columbia 24 48 5 18 5 0 0 72 23 177
2017 Alberta 18 49 6 17 10 0 0 67 27 72
2017 Saskatchewan 41 41 7 7 4 0 0 82 11 69
2017 Manitoba 11 63 3 13 10 0 0 74 23 31
2017 New Brunswick 14 45 9 23 9 0 0 59 32 22
2017 Nova Scotia 32 50 4 6 9 0 0 81 14 69
2017 Prince Edward Island 27 47 11 12 4 0 0 74 15 18
2017 Newfoundland and Labrador 15 53 3 25 3 0 0 68 29 58

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 50 34 6 6 3 0 0 84 9 1216
2017 Ontario (excluding National Capital Region) 43 34 9 9 5 0 0 77 14 175
2017 Quebec (excluding National Capital Region) 38 50 4 6 2 0 0 87 8 410
2017 British Columbia 62 25 7 5 1 1 0 87 6 177
2017 Alberta 39 45 0 9 7 0 0 84 16 72
2017 Saskatchewan 49 41 4 6 0 0 0 90 6 69
2017 Manitoba 42 39 6 13 0 0 0 81 13 31
2017 New Brunswick 72 18 9 0 0 0 0 91 0 22
2017 Nova Scotia 55 31 3 10 1 0 0 85 12 69
2017 Prince Edward Island 62 27 5 6 0 0 0 89 6 18
2017 Newfoundland and Labrador 54 36 3 2 5 0 0 90 6 58

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 55 35 5 4 1 0 0 90 5 1214
2017 Ontario (excluding National Capital Region) 50 34 8 7 1 0 0 84 7 174
2017 Quebec (excluding National Capital Region) 44 47 6 2 1 0 0 91 3 409
2017 British Columbia 66 27 4 3 0 0 0 93 3 177
2017 Alberta 47 36 6 8 1 0 1 85 10 71
2017 Saskatchewan 65 31 4 0 0 0 0 96 0 69
2017 Manitoba 55 38 3 3 0 0 0 93 3 31
2017 New Brunswick 77 18 0 5 0 0 0 95 5 22
2017 Nova Scotia 67 24 4 4 0 0 0 91 4 67
2017 Prince Edward Island 79 10 11 0 0 0 0 89 0 18
2017 Newfoundland and Labrador 49 38 4 5 3 0 0 88 8 58

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 68 19 6 3 2 1 1 89 5 1216
2017 Ontario (excluding National Capital Region) 74 20 3 1 1 0 1 95 2 175
2017 Quebec (excluding National Capital Region) 34 41 12 9 4 0 0 75 13 410
2017 British Columbia 76 17 4 1 0 1 1 94 1 177
2017 Alberta 70 14 5 3 3 1 3 88 6 71
2017 Saskatchewan 82 11 4 1 0 0 1 94 1 69
2017 Manitoba 80 13 7 0 0 0 0 93 0 31
2017 New Brunswick 81 9 9 0 0 0 0 91 0 22
2017 Nova Scotia 81 16 0 0 0 0 3 100 0 69
2017 Prince Edward Island 68 12 9 6 0 0 6 85 6 18
2017 Newfoundland and Labrador 69 22 10 0 0 0 0 90 0 58

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 64 19 5 6 5 0 1 84 11 1215
2017 Ontario (excluding National Capital Region) 74 18 3 1 2 0 3 94 3 175
2017 Quebec (excluding National Capital Region) 27 33 13 20 8 0 0 59 28 409
2017 British Columbia 79 15 2 1 1 0 2 96 2 177
2017 Alberta 79 14 4 0 1 0 1 94 1 72
2017 Saskatchewan 83 10 1 0 3 1 1 96 3 69
2017 Manitoba 75 22 3 0 0 0 0 97 0 31
2017 New Brunswick 72 9 14 0 0 0 5 85 0 22
2017 Nova Scotia 77 16 0 4 0 0 3 95 5 69
2017 Prince Edward Island 62 12 15 6 0 0 6 78 6 18
2017 Newfoundland and Labrador 76 18 2 2 2 0 0 94 4 58

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 62 17 8 6 5 0 3 82 11 1216
2017 Ontario (excluding National Capital Region) 70 16 5 2 2 0 5 90 5 175
2017 Quebec (excluding National Capital Region) 35 35 9 13 7 0 1 71 20 410
2017 British Columbia 73 15 4 1 2 0 5 92 4 177
2017 Alberta 70 13 7 3 3 0 4 87 6 72
2017 Saskatchewan 79 11 0 0 3 1 5 97 3 69
2017 Manitoba 67 23 10 0 0 0 0 90 0 31
2017 New Brunswick 63 28 0 9 0 0 0 91 9 22
2017 Nova Scotia 76 9 7 0 1 0 6 90 2 69
2017 Prince Edward Island 60 12 17 0 0 0 12 81 0 18
2017 Newfoundland and Labrador 78 9 6 0 2 2 3 92 2 58

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 76 12 4 3 3 0 3 90 6 1212
2017 Ontario (excluding National Capital Region) 78 10 4 1 2 0 4 92 3 175
2017 Quebec (excluding National Capital Region) 68 24 4 2 2 0 0 92 4 409
2017 British Columbia 76 12 4 1 2 0 6 93 3 176
2017 Alberta 73 9 9 0 6 0 3 85 6 72
2017 Saskatchewan 85 6 1 0 1 1 6 97 2 69
2017 Manitoba 77 13 10 0 0 0 0 90 0 31
2017 New Brunswick 68 23 5 0 0 0 5 95 0 22
2017 Nova Scotia 82 4 6 0 3 0 4 91 3 69
2017 Prince Edward Island 68 16 11 0 0 0 6 89 0 18
2017 Newfoundland and Labrador 77 14 5 0 2 0 3 93 2 57

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 21 11 5 3 2 3 80 9 1213
2017 Ontario (excluding National Capital Region) 67 22 4 1 2 1 3 93 3 175
2017 Quebec (excluding National Capital Region) 22 39 16 16 3 2 1 64 20 407
2017 British Columbia 67 14 7 2 2 1 7 88 4 177
2017 Alberta 62 14 8 4 1 1 9 85 6 72
2017 Saskatchewan 72 11 4 3 1 1 7 91 5 69
2017 Manitoba 71 19 10 0 0 0 0 90 0 31
2017 New Brunswick 56 31 5 5 5 0 0 86 9 22
2017 Nova Scotia 62 19 4 3 3 1 7 89 7 69
2017 Prince Edward Island 45 21 29 0 0 0 6 70 0 18
2017 Newfoundland and Labrador 63 22 10 0 0 2 3 89 0 58

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 61 22 7 2 1 4 3 89 4 1214
2017 Ontario (excluding National Capital Region) 70 16 3 0 2 3 4 94 3 174
2017 Quebec (excluding National Capital Region) 33 44 8 7 2 3 2 81 10 409
2017 British Columbia 68 17 7 2 1 2 4 90 2 177
2017 Alberta 66 11 13 1 3 3 3 82 5 72
2017 Saskatchewan 82 7 4 1 0 3 3 94 2 69
2017 Manitoba 67 23 7 0 0 3 0 93 0 31
2017 New Brunswick 56 17 9 5 0 5 9 84 5 22
2017 Nova Scotia 66 16 9 0 0 3 6 90 0 68
2017 Prince Edward Island 56 15 17 0 0 6 6 81 0 18
2017 Newfoundland and Labrador 63 27 5 0 2 3 0 93 2 58

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 12 88 1216
2017 Ontario (excluding National Capital Region) 14 86 174
2017 Quebec (excluding National Capital Region) 10 90 410
2017 British Columbia 10 90 177
2017 Alberta 22 78 72
2017 Saskatchewan 11 89 69
2017 Manitoba 23 77 31
2017 Nova Scotia 10 90 69
2017 Newfoundland and Labrador 15 85 57

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 47 141
2017 Ontario (excluding National Capital Region) 48 25
2017 Quebec (excluding National Capital Region) 58 40
2017 British Columbia 49 18
2017 Alberta 39 16

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 65 141
2017 Ontario (excluding National Capital Region) 60 25
2017 Quebec (excluding National Capital Region) 47 40
2017 British Columbia 45 18
2017 Alberta 77 16

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 3 141

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 141
2017 Ontario (excluding National Capital Region) 0 25
2017 Quebec (excluding National Capital Region) 0 40
2017 British Columbia 0 18
2017 Alberta 0 16

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 4 141

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 4 141
2017 British Columbia 0 18

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 25
2017 Quebec (excluding National Capital Region) 0 40
2017 British Columbia 0 18
2017 Alberta 0 16

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 38 141
2017 Ontario (excluding National Capital Region) 37 25
2017 Quebec (excluding National Capital Region) 48 40
2017 British Columbia 45 18
2017 Alberta 41 16

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 40 141
2017 Ontario (excluding National Capital Region) 40 25
2017 Quebec (excluding National Capital Region) 45 40
2017 Alberta 56 16

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 46 141
2017 Ontario (excluding National Capital Region) 48 25
2017 Quebec (excluding National Capital Region) 42 40
2017 British Columbia 46 18
2017 Alberta 50 16

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 44 141
2017 Ontario (excluding National Capital Region) 41 25
2017 Quebec (excluding National Capital Region) 40 40
2017 British Columbia 32 18
2017 Alberta 37 16

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 35 141
2017 Ontario (excluding National Capital Region) 25 25
2017 Quebec (excluding National Capital Region) 23 40
2017 Alberta 31 16

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 56 141
2017 Ontario (excluding National Capital Region) 39 25
2017 Quebec (excluding National Capital Region) 75 40
2017 British Columbia 49 18
2017 Alberta 32 16

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 26 141
2017 Ontario (excluding National Capital Region) 40 25
2017 Quebec (excluding National Capital Region) 18 40
2017 Alberta 36 16

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 25
2017 British Columbia 0 18
2017 Alberta 0 16

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 6 141
2017 British Columbia 0 18

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 141
2017 Ontario (excluding National Capital Region) 0 25
2017 Quebec (excluding National Capital Region) 15 40

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 42 141
2017 Ontario (excluding National Capital Region) 44 25
2017 Quebec (excluding National Capital Region) 39 40
2017 British Columbia 39 18
2017 Alberta 50 16

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 21 141
2017 Ontario (excluding National Capital Region) 33 25
2017 Quebec (excluding National Capital Region) 23 40
2017 British Columbia 46 18

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 141

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 43 141
2017 Ontario (excluding National Capital Region) 60 25
2017 Quebec (excluding National Capital Region) 57 40
2017 British Columbia 38 18
2017 Alberta 38 16

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 22 141
2017 Ontario (excluding National Capital Region) 32 25
2017 Quebec (excluding National Capital Region) 40 40

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 141
2017 Ontario (excluding National Capital Region) 28 25
2017 Quebec (excluding National Capital Region) 17 40

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 141
2017 Quebec (excluding National Capital Region) 15 40
2017 Alberta 30 16

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 4 141
2017 Quebec (excluding National Capital Region) 15 40
2017 Alberta 0 16

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 25
2017 Quebec (excluding National Capital Region) 13 40
2017 British Columbia 0 18

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 141
2017 Quebec (excluding National Capital Region) 20 40

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 8 141
2017 Alberta 0 16

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 35 141
2017 Ontario (excluding National Capital Region) 24 25
2017 Quebec (excluding National Capital Region) 25 40
2017 British Columbia 40 18
2017 Alberta 33 16

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 136
2017 Quebec (excluding National Capital Region) 26 35

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 26 136
2017 Ontario (excluding National Capital Region) 20 25
2017 Quebec (excluding National Capital Region) 17 35

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 136
2017 Quebec (excluding National Capital Region) 23 35

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 136

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 136

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 5 136
2017 British Columbia 0 18

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 7 136
2017 British Columbia 0 18
2017 Alberta 0 15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 14 136

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 136

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 33 136
2017 Ontario (excluding National Capital Region) 25 25
2017 Quebec (excluding National Capital Region) 20 35

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 136
2017 Alberta 0 15

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 53 136
2017 Ontario (excluding National Capital Region) 48 25
2017 Quebec (excluding National Capital Region) 40 35
2017 British Columbia 38 18
2017 Alberta 33 15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 25
2017 Quebec (excluding National Capital Region) 0 35
2017 British Columbia 0 18
2017 Alberta 0 15

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 51 136
2017 Ontario (excluding National Capital Region) 52 25
2017 Quebec (excluding National Capital Region) 23 35
2017 British Columbia 50 18
2017 Alberta 46 15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 35
2017 British Columbia 0 18
2017 Alberta 0 15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 136
2017 British Columbia 29 18

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 98 2 141
2017 Ontario (excluding National Capital Region) 88 12 25
2017 Quebec (excluding National Capital Region) 97 3 40
2017 British Columbia 94 6 18
2017 Alberta 100 0 16

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 15 14 18 5 4 35 10 53 15 1215
2017 Ontario (excluding National Capital Region) 18 14 20 5 5 29 8 51 16 175
2017 Quebec (excluding National Capital Region) 9 15 22 4 3 36 10 44 14 410
2017 British Columbia 20 13 15 5 3 31 11 58 15 177
2017 Alberta 7 10 19 13 11 26 14 29 40 72
2017 Saskatchewan 18 17 24 6 1 28 6 53 11 69
2017 Manitoba 5 13 13 11 7 48 3 37 37 31
2017 New Brunswick 14 9 28 5 5 35 5 39 15 22
2017 Nova Scotia 14 22 18 7 1 25 13 58 14 69
2017 Prince Edward Island 12 12 32 11 0 21 12 35 17 18
2017 Newfoundland and Labrador 20 21 21 5 5 25 3 57 14 58

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 29 19 6 3 15 2 67 10 1215
2017 Ontario (excluding National Capital Region) 32 24 22 5 4 12 1 64 10 175
2017 Quebec (excluding National Capital Region) 16 36 20 5 3 17 2 64 11 410
2017 British Columbia 37 23 17 5 3 11 3 70 10 177
2017 Alberta 18 26 27 7 12 10 0 49 22 72
2017 Saskatchewan 37 31 17 6 0 8 1 75 6 69
2017 Manitoba 18 27 13 10 10 19 3 58 25 31
2017 New Brunswick 23 32 26 0 5 14 0 65 5 22
2017 Nova Scotia 35 37 14 5 3 4 1 76 9 69
2017 Prince Edward Island 39 23 20 12 0 0 6 66 13 18
2017 Newfoundland and Labrador 22 25 28 3 6 15 0 55 11 57

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 5 95 1214
2017 Ontario (excluding National Capital Region) 6 94 175
2017 Quebec (excluding National Capital Region) 4 96 410
2017 British Columbia 3 97 177
2017 Prince Edward Island 0 100 18

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 39 57
2017 Quebec (excluding National Capital Region) 40 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 81 57
2017 Ontario (excluding National Capital Region) 100 10
2017 Quebec (excluding National Capital Region) 87 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 57
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 57
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 15

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 56
2017 Quebec (excluding National Capital Region) 0 15

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 18 56
2017 Quebec (excluding National Capital Region) 33 15

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 15

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 19 56
2017 Ontario (excluding National Capital Region) 50 10

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 34 56
2017 Quebec (excluding National Capital Region) 33 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 56
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 15

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 56

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 12 56

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 56
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 15

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 30 56
2017 Quebec (excluding National Capital Region) 33 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 19 57

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 57

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 14 57

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 57

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 0 57
2017 Quebec (excluding National Capital Region) 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 58 57
2017 Quebec (excluding National Capital Region) 60 15

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 15 56

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Quebec (excluding National Capital Region) 0 13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 13 56

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 13

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 30 56

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 9 56

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 38 56
2017 Ontario (excluding National Capital Region) 70 10
2017 Quebec (excluding National Capital Region) 46 13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10
2017 Quebec (excluding National Capital Region) 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 63 56
2017 Ontario (excluding National Capital Region) 80 10
2017 Quebec (excluding National Capital Region) 54 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Ontario (excluding National Capital Region) 0 10

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 10 56

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 95 5 57
2017 Ontario (excluding National Capital Region) 90 10 10
2017 Quebec (excluding National Capital Region) 100 0 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 14 14 19 2 2 41 9 55 7 1213
2017 Ontario (excluding National Capital Region) 18 16 21 3 3 33 6 55 10 175
2017 Quebec (excluding National Capital Region) 8 16 23 2 1 42 8 48 6 410
2017 British Columbia 18 12 17 3 3 37 9 56 11 177
2017 Alberta 11 20 17 1 5 38 8 57 12 72
2017 Saskatchewan 17 10 24 1 0 38 8 52 3 68
2017 Manitoba 14 6 13 2 7 54 3 49 20 31
2017 New Brunswick 9 18 18 0 5 49 0 55 9 22
2017 Nova Scotia 14 20 15 4 0 31 15 64 8 69
2017 Prince Edward Island 18 6 38 0 0 27 12 38 0 18
2017 Newfoundland and Labrador 15 23 24 3 3 26 5 55 10 58

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 26 27 20 3 2 21 1 69 6 1212
2017 Ontario (excluding National Capital Region) 31 28 14 7 2 15 2 71 12 175
2017 Quebec (excluding National Capital Region) 16 37 20 4 1 19 2 68 6 409
2017 British Columbia 34 27 16 3 3 14 2 74 8 177
2017 Alberta 20 34 15 4 5 19 3 68 12 72
2017 Saskatchewan 38 22 18 4 0 14 3 73 5 69
2017 Manitoba 27 18 16 0 10 25 3 63 14 31
2017 New Brunswick 23 32 26 0 0 19 0 68 0 22
2017 Nova Scotia 43 27 14 1 1 12 1 80 3 69
2017 Prince Edward Island 33 29 27 6 0 0 6 66 6 18
2017 Newfoundland and Labrador 25 27 24 2 3 20 0 64 6 58

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 10 90 1215
2017 Ontario (excluding National Capital Region) 8 92 175
2017 Quebec (excluding National Capital Region) 7 93 409
2017 British Columbia 12 88 177
2017 Alberta 15 85 72
2017 Saskatchewan 10 90 69
2017 Manitoba 20 80 31
2017 Nova Scotia 10 90 69

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 National Capital Region 73 27 123
2017 Ontario (excluding National Capital Region) 79 21 15
2017 Quebec (excluding National Capital Region) 76 24 30
2017 British Columbia 82 18 22
2017 Alberta 56 44 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 37 4 1 2 1 0 92 4 90
2017 Ontario (excluding National Capital Region) 39 43 9 0 9 0 0 82 9 12
2017 Quebec (excluding National Capital Region) 34 34 27 5 0 0 0 68 5 23
2017 British Columbia 41 59 0 0 0 0 0 100 0 18

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 21 49 12 7 3 3 5 76 11 1217
2017 Ontario (excluding National Capital Region) 20 50 11 8 5 3 4 74 13 175
2017 Quebec (excluding National Capital Region) 10 45 23 15 2 3 3 58 18 410
2017 British Columbia 17 53 13 8 1 4 4 76 10 177
2017 Alberta 29 39 10 10 3 7 3 75 14 72
2017 Saskatchewan 18 56 10 7 1 4 3 80 9 69
2017 Manitoba 31 50 13 3 0 3 0 83 3 31
2017 New Brunswick 26 60 5 5 0 5 0 90 5 22
2017 Nova Scotia 28 45 12 8 4 0 2 75 12 69
2017 Prince Edward Island 34 60 0 0 0 0 6 100 0 18
2017 Newfoundland and Labrador 28 51 13 5 0 0 3 81 5 58

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 19 24 10 5 27 7 39 24 1215
2017 Ontario (excluding National Capital Region) 6 16 25 11 9 28 7 33 29 175
2017 Quebec (excluding National Capital Region) 3 16 30 7 5 34 5 31 20 410
2017 British Columbia 7 26 23 9 3 29 3 49 18 177
2017 Alberta 4 21 26 17 7 23 1 33 32 71
2017 Saskatchewan 6 30 27 7 7 19 4 46 19 68
2017 Manitoba 6 23 21 10 0 39 0 49 16 31
2017 New Brunswick 5 14 37 9 9 22 5 25 25 22
2017 Nova Scotia 6 29 34 10 4 14 4 42 17 69
2017 Prince Edward Island 6 4 32 18 12 29 0 13 41 18
2017 Newfoundland and Labrador 5 26 33 12 5 18 2 39 20 58

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 32 28 14 4 1 15 5 75 7 1217
2017 Ontario (excluding National Capital Region) 29 27 13 8 3 16 4 70 14 175
2017 Quebec (excluding National Capital Region) 20 41 15 5 1 15 3 75 7 410
2017 British Columbia 33 30 14 2 2 14 6 78 5 177
2017 Alberta 21 31 19 3 3 20 4 68 7 72
2017 Saskatchewan 37 24 13 6 3 16 3 74 10 69
2017 Manitoba 32 16 23 10 0 19 0 60 12 31
2017 New Brunswick 26 28 19 18 0 9 0 59 20 22
2017 Nova Scotia 36 23 15 10 0 12 4 70 12 69
2017 Prince Edward Island 33 28 27 0 0 6 6 69 0 18
2017 Newfoundland and Labrador 27 41 8 7 3 11 3 79 12 58

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 26 28 16 6 2 17 5 69 10 1214
2017 Ontario (excluding National Capital Region) 22 31 16 7 5 15 5 66 14 174
2017 Quebec (excluding National Capital Region) 15 38 20 4 1 20 3 68 7 410
2017 British Columbia 30 28 16 3 2 15 6 73 7 176
2017 Alberta 17 28 20 7 4 21 3 59 15 72
2017 Saskatchewan 31 23 16 4 3 21 3 70 9 69
2017 Manitoba 20 33 22 3 0 23 0 68 4 31
2017 New Brunswick 19 19 37 17 0 9 0 41 18 22
2017 Nova Scotia 32 20 15 10 1 18 4 66 15 69
2017 Prince Edward Island 27 17 35 10 0 6 6 49 11 18
2017 Newfoundland and Labrador 17 39 20 5 5 12 3 65 12 58
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 54 26 9 6 4 1 0 81 9 1216
2017 Ontario (excluding National Capital Region) 50 26 9 6 7 2 0 78 13 175
2017 Quebec (excluding National Capital Region) 43 38 11 4 3 0 0 81 7 410
2017 British Columbia 53 27 10 5 2 2 1 82 8 177
2017 Alberta 52 26 10 7 5 0 0 78 12 72
2017 Saskatchewan 48 27 6 11 7 1 0 76 18 69
2017 Manitoba 35 32 13 3 10 3 3 72 14 31
2017 New Brunswick 45 32 5 14 5 0 0 77 18 22
2017 Nova Scotia 58 28 1 6 6 1 0 87 12 69
2017 Prince Edward Island 61 18 15 6 0 0 0 79 6 18
2017 Newfoundland and Labrador 55 29 3 9 5 0 0 83 13 57

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 53 25 11 4 4 2 0 79 9 1215
2017 Ontario (excluding National Capital Region) 46 28 12 6 6 2 1 75 13 175
2017 Quebec (excluding National Capital Region) 42 37 10 6 3 1 0 80 9 410
2017 British Columbia 54 27 11 5 2 2 0 82 7 176
2017 Alberta 45 30 13 7 5 0 0 75 12 72
2017 Saskatchewan 52 21 10 13 1 3 0 75 14 69
2017 Manitoba 45 35 7 0 10 3 0 83 10 31
2017 New Brunswick 45 28 14 0 9 0 5 76 10 22
2017 Nova Scotia 66 21 4 4 4 0 0 87 9 69
2017 Prince Edward Island 39 28 12 16 0 6 0 71 17 18
2017 Newfoundland and Labrador 50 25 15 3 5 2 0 76 8 57

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 10 28 25 16 10 11 1 43 29 1216
2017 Ontario (excluding National Capital Region) 8 21 21 21 16 11 1 34 42 174
2017 Quebec (excluding National Capital Region) 6 28 28 22 7 9 0 37 32 410
2017 British Columbia 13 29 28 14 7 8 0 47 23 177
2017 Alberta 10 31 30 9 17 4 0 42 27 72
2017 Saskatchewan 16 40 11 17 7 8 1 61 26 69
2017 Manitoba 10 29 33 16 6 6 0 41 24 31
2017 New Brunswick 14 21 19 23 9 9 5 41 37 22
2017 Nova Scotia 13 35 18 15 13 6 0 51 30 69
2017 Prince Edward Island 16 35 26 17 6 0 0 51 23 18
2017 Newfoundland and Labrador 9 28 32 9 13 10 0 40 24 57

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 19 35 21 14 7 4 0 56 21 1214
2017 Ontario (excluding National Capital Region) 17 36 17 16 9 3 1 56 27 175
2017 Quebec (excluding National Capital Region) 11 47 20 15 5 2 0 59 21 409
2017 British Columbia 28 36 17 8 6 5 0 67 16 175
2017 Alberta 15 38 13 24 8 1 0 54 33 72
2017 Saskatchewan 15 31 28 10 9 7 0 50 20 69
2017 Manitoba 12 29 16 30 10 3 0 42 42 31
2017 New Brunswick 14 18 23 17 18 5 5 36 39 22
2017 Nova Scotia 18 36 20 17 7 2 1 55 25 68
2017 Prince Edward Island 16 41 32 12 0 0 0 57 12 18
2017 Newfoundland and Labrador 17 39 20 9 10 5 0 59 20 58

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 43 31 13 7 4 0 1 75 12 1211
2017 Ontario (excluding National Capital Region) 38 25 18 8 7 1 2 65 16 175
2017 Quebec (excluding National Capital Region) 49 28 13 5 2 0 3 80 7 410
2017 British Columbia 37 39 15 5 2 1 2 78 7 175
2017 Alberta 29 34 21 6 6 4 0 66 12 72
2017 Saskatchewan 46 23 17 7 5 1 0 70 13 69
2017 Manitoba 23 45 16 10 6 0 0 68 16 31
2017 New Brunswick 63 28 9 0 0 0 0 91 0 22
2017 Nova Scotia 48 27 12 7 4 0 1 76 12 69
2017 Prince Edward Island 38 26 24 6 0 0 6 69 6 18
2017 Newfoundland and Labrador 26 31 17 15 8 3 0 59 24 58

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 17 27 28 17 10 0 1 45 28 1213
2017 Ontario (excluding National Capital Region) 22 31 19 15 12 0 1 54 27 175
2017 Quebec (excluding National Capital Region) 10 26 33 19 11 0 0 36 31 410
2017 British Columbia 20 33 28 12 6 0 1 53 19 176
2017 Alberta 24 32 20 14 8 1 0 57 23 72
2017 Saskatchewan 8 31 31 16 10 1 3 41 26 69
2017 Manitoba 10 38 28 20 5 0 0 47 25 31
2017 New Brunswick 14 28 37 21 0 0 0 42 21 22
2017 Nova Scotia 21 36 17 18 6 0 1 58 25 69
2017 Prince Edward Island 17 32 29 9 6 0 6 53 16 18
2017 Newfoundland and Labrador 30 26 35 8 2 0 0 55 10 58

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 23 32 22 14 7 0 2 56 21 1213
2017 Ontario (excluding National Capital Region) 29 29 20 10 9 0 4 60 20 173
2017 Quebec (excluding National Capital Region) 12 32 32 17 5 1 1 45 23 408
2017 British Columbia 36 34 18 8 3 0 2 71 10 175
2017 Alberta 24 41 13 10 7 3 3 69 18 72
2017 Saskatchewan 21 38 27 14 0 0 0 59 14 69
2017 Manitoba 13 44 23 17 3 0 0 57 20 31
2017 New Brunswick 19 40 23 14 5 0 0 59 18 22
2017 Nova Scotia 40 35 14 6 3 0 3 77 9 69
2017 Prince Edward Island 18 32 35 9 0 0 6 53 10 18
2017 Newfoundland and Labrador 34 31 22 10 3 0 0 65 13 58

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 18 26 20 21 14 1 1 44 35 1215
2017 Ontario (excluding National Capital Region) 22 31 17 11 15 1 3 55 27 174
2017 Quebec (excluding National Capital Region) 13 25 27 23 10 1 1 39 34 410
2017 British Columbia 21 24 30 11 12 1 1 46 23 176
2017 Alberta 21 20 29 8 17 4 1 43 27 72
2017 Saskatchewan 15 27 26 18 13 1 0 43 31 69
2017 Manitoba 20 26 25 12 15 3 0 47 28 31
2017 New Brunswick 9 28 37 21 5 0 0 37 26 22
2017 Nova Scotia 24 35 21 7 11 0 1 60 18 69
2017 Prince Edward Island 12 17 55 10 0 0 6 31 10 18
2017 Newfoundland and Labrador 29 28 21 18 2 2 0 59 20 58

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 39 28 15 8 4 0 5 71 13 1216
2017 Ontario (excluding National Capital Region) 40 28 9 10 6 0 6 73 17 175
2017 Quebec (excluding National Capital Region) 27 33 22 8 5 1 4 62 14 410
2017 British Columbia 40 33 16 4 3 1 4 76 7 176
2017 Alberta 40 24 14 7 4 4 7 72 13 72
2017 Saskatchewan 31 42 15 3 4 1 3 77 7 69
2017 Manitoba 27 34 6 10 10 3 10 71 23 31
2017 New Brunswick 35 37 18 0 0 0 9 80 0 22
2017 Nova Scotia 48 28 9 9 1 0 6 80 11 69
2017 Prince Edward Island 27 40 17 4 6 0 6 72 10 18
2017 Newfoundland and Labrador 41 39 12 2 2 0 4 84 4 57

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 30 31 20 12 6 0 1 62 18 1213
2017 Ontario (excluding National Capital Region) 33 28 19 12 7 0 1 61 19 175
2017 Quebec (excluding National Capital Region) 27 33 27 8 5 0 0 60 13 407
2017 British Columbia 26 37 22 7 6 1 1 64 13 177
2017 Alberta 33 33 13 15 3 1 1 68 18 72
2017 Saskatchewan 24 49 15 7 4 0 0 73 11 69
2017 Manitoba 32 28 25 9 5 0 0 61 15 31
2017 New Brunswick 49 32 9 9 0 0 0 82 9 22
2017 Nova Scotia 41 32 17 7 0 0 3 75 7 69
2017 Prince Edward Island 17 52 13 17 0 0 0 70 17 16
2017 Newfoundland and Labrador 34 38 23 1 3 0 0 72 5 58

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 27 33 22 11 5 1 2 61 17 1211
2017 Ontario (excluding National Capital Region) 27 30 24 11 6 1 1 58 17 175
2017 Quebec (excluding National Capital Region) 18 36 25 16 4 1 1 54 20 408
2017 British Columbia 23 40 22 9 5 1 1 63 14 177
2017 Alberta 15 36 21 18 7 0 3 52 26 72
2017 Saskatchewan 18 31 25 16 8 0 1 50 24 69
2017 Manitoba 22 33 28 3 13 0 0 56 16 31
2017 New Brunswick 22 19 37 14 9 0 0 40 23 22
2017 Nova Scotia 29 32 16 13 7 1 1 63 21 69
2017 Prince Edward Island 35 37 10 6 12 0 0 71 18 17
2017 Newfoundland and Labrador 23 26 23 21 5 0 2 50 27 58

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 18 31 25 16 9 0 1 49 25 1211
2017 Ontario (excluding National Capital Region) 18 32 23 16 8 1 2 52 25 175
2017 Quebec (excluding National Capital Region) 14 30 33 18 5 1 0 44 23 406
2017 British Columbia 15 39 23 16 5 1 1 55 22 177
2017 Alberta 15 27 19 19 17 0 3 43 37 72
2017 Saskatchewan 7 27 28 23 14 1 0 34 37 69
2017 Manitoba 13 32 25 19 12 0 0 45 30 31
2017 New Brunswick 17 19 23 23 18 0 0 35 41 22
2017 Nova Scotia 23 25 25 13 11 1 1 50 25 69
2017 Prince Edward Island 0 34 25 28 6 0 6 37 37 17
2017 Newfoundland and Labrador 18 26 32 15 8 0 0 45 24 58

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 25 32 22 12 8 0 1 58 19 1213
2017 Ontario (excluding National Capital Region) 30 31 16 13 9 1 1 61 22 175
2017 Quebec (excluding National Capital Region) 20 35 27 11 5 1 1 56 17 408
2017 British Columbia 24 40 22 10 3 1 1 65 13 177
2017 Alberta 12 33 14 19 18 1 3 47 39 72
2017 Saskatchewan 21 27 28 21 3 0 0 48 24 69
2017 Manitoba 15 31 31 10 13 0 0 46 23 31
2017 New Brunswick 12 23 32 14 14 0 5 37 29 22
2017 Nova Scotia 31 30 17 7 10 1 3 64 18 69
2017 Prince Edward Island 29 12 41 6 12 0 0 41 18 17
2017 Newfoundland and Labrador 26 28 25 12 10 0 0 53 22 58

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 31 32 19 11 5 1 1 65 16 1212
2017 Ontario (excluding National Capital Region) 28 30 25 11 5 1 1 59 16 175
2017 Quebec (excluding National Capital Region) 29 32 23 11 3 1 0 63 14 405
2017 British Columbia 28 35 24 8 3 1 1 64 11 176
2017 Alberta 31 31 19 5 11 0 3 63 17 72
2017 Saskatchewan 24 25 32 14 4 0 0 50 18 69
2017 Manitoba 21 26 14 26 10 3 0 49 37 31
2017 New Brunswick 22 19 41 19 0 0 0 40 19 22
2017 Nova Scotia 34 31 20 4 4 1 4 69 10 69
2017 Prince Edward Island 36 35 19 4 0 0 6 76 4 17
2017 Newfoundland and Labrador 40 34 15 5 5 0 2 75 10 58

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 62 23 9 2 1 0 2 87 3 1217
2017 Ontario (excluding National Capital Region) 58 23 12 3 2 0 3 83 4 175
2017 Quebec (excluding National Capital Region) 59 26 8 3 1 0 2 88 4 410
2017 British Columbia 69 23 5 2 0 0 1 92 2 177
2017 Alberta 57 18 9 3 4 3 6 83 7 72
2017 Saskatchewan 65 21 8 4 1 0 0 86 6 69
2017 Manitoba 59 35 3 3 0 0 0 94 3 31
2017 New Brunswick 79 18 3 0 0 0 0 97 0 22
2017 Nova Scotia 69 20 9 0 1 0 0 90 1 69
2017 Prince Edward Island 72 23 5 0 0 0 0 95 0 18
2017 Newfoundland and Labrador 57 33 5 2 3 0 0 90 5 58

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 80 9 4 2 2 1 2 92 4 1214
2017 Ontario (excluding National Capital Region) 71 13 6 6 1 2 1 87 7 175
2017 Quebec (excluding National Capital Region) 77 9 6 1 3 0 5 90 4 410
2017 British Columbia 81 12 3 0 3 0 1 94 3 177
2017 Alberta 68 10 6 7 3 3 4 84 10 72
2017 Saskatchewan 77 11 4 1 3 0 3 91 4 69
2017 Manitoba 69 12 3 0 13 3 0 83 14 31
2017 New Brunswick 86 9 0 0 0 0 5 100 0 22
2017 Nova Scotia 89 3 4 1 1 0 1 93 3 69
2017 Prince Edward Island 89 11 0 0 0 0 0 100 0 18
2017 Newfoundland and Labrador 82 10 3 3 2 0 0 92 5 58

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 28 8 3 1 0 1 87 4 1213
2017 Ontario (excluding National Capital Region) 58 26 9 6 1 1 1 85 6 174
2017 Quebec (excluding National Capital Region) 49 31 11 4 2 0 3 82 6 409
2017 British Columbia 61 29 7 1 1 0 1 91 2 177
2017 Alberta 39 32 17 3 4 3 3 75 7 72
2017 Saskatchewan 47 35 11 4 1 1 0 83 6 69
2017 Manitoba 43 28 19 3 6 0 0 71 10 31
2017 New Brunswick 55 35 5 0 0 0 5 95 0 22
2017 Nova Scotia 51 34 10 3 1 0 0 85 4 69
2017 Prince Edward Island 65 29 6 0 0 0 0 94 0 18
2017 Newfoundland and Labrador 64 28 5 2 2 0 0 92 3 58

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 60 20 9 5 4 0 1 82 8 1214
2017 Ontario (excluding National Capital Region) 56 23 11 6 3 1 1 80 9 175
2017 Quebec (excluding National Capital Region) 57 24 8 6 3 0 3 83 9 409
2017 British Columbia 66 21 9 3 2 0 0 87 5 177
2017 Alberta 49 23 12 3 10 1 3 74 13 72
2017 Saskatchewan 55 21 11 8 3 1 0 77 11 69
2017 Manitoba 55 25 3 6 10 0 0 80 16 31
2017 New Brunswick 45 23 14 14 0 0 5 71 14 22
2017 Nova Scotia 66 17 10 4 3 0 0 82 7 69
2017 Prince Edward Island 65 12 23 0 0 0 0 77 0 18
2017 Newfoundland and Labrador 68 10 10 5 6 0 0 78 11 58

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 58 12 5 1 0 0 24 91 2 1212
2017 Ontario (excluding National Capital Region) 54 10 3 2 0 0 31 92 3 175
2017 Quebec (excluding National Capital Region) 51 12 6 1 0 0 30 90 1 408
2017 British Columbia 56 16 4 1 0 0 22 93 1 177
2017 Alberta 37 18 7 0 1 3 33 87 2 72
2017 Saskatchewan 56 11 8 1 1 0 21 86 4 69
2017 Manitoba 47 9 3 0 0 0 41 94 0 31
2017 New Brunswick 49 0 5 0 0 0 46 91 0 22
2017 Nova Scotia 54 8 4 0 0 0 33 93 0 69
2017 Prince Edward Island 59 18 0 0 0 0 23 100 0 18
2017 Newfoundland and Labrador 64 11 5 2 0 0 18 92 2 58

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 71 16 5 1 0 1 6 93 2 1211
2017 Ontario (excluding National Capital Region) 62 21 8 3 1 1 4 87 4 174
2017 Quebec (excluding National Capital Region) 67 16 5 2 1 0 9 91 3 409
2017 British Columbia 73 15 8 1 0 0 3 92 1 177
2017 Alberta 45 35 8 4 0 3 5 86 5 70
2017 Saskatchewan 67 11 7 1 4 0 8 86 6 69
2017 Manitoba 60 17 7 0 0 3 13 92 0 31
2017 New Brunswick 58 28 9 0 0 0 5 90 0 22
2017 Nova Scotia 72 13 3 2 0 0 10 95 2 69
2017 Prince Edward Island 89 11 0 0 0 0 0 100 0 18
2017 Newfoundland and Labrador 75 15 5 0 0 0 5 95 0 58

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 24 10 4 3 1 2 82 8 1216
2017 Ontario (excluding National Capital Region) 46 23 14 4 8 1 4 72 13 175
2017 Quebec (excluding National Capital Region) 56 22 7 6 5 0 4 82 11 410
2017 British Columbia 56 27 8 5 2 1 2 85 7 177
2017 Alberta 45 26 13 6 7 4 0 74 13 72
2017 Saskatchewan 44 27 6 3 17 0 4 73 21 69
2017 Manitoba 26 40 24 7 3 0 0 66 10 31
2017 New Brunswick 26 37 0 5 32 0 0 63 37 22
2017 Nova Scotia 39 26 11 10 10 1 1 67 21 69
2017 Prince Edward Island 31 29 29 6 5 0 0 60 11 18
2017 Newfoundland and Labrador 39 43 13 2 2 0 2 83 3 58

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 56 28 9 3 1 0 2 87 4 1214
2017 Ontario (excluding National Capital Region) 59 23 8 3 3 0 4 85 6 174
2017 Quebec (excluding National Capital Region) 54 28 12 1 1 0 2 85 3 409
2017 British Columbia 60 27 8 2 1 0 2 89 2 177
2017 Alberta 48 28 10 1 1 3 10 86 3 72
2017 Saskatchewan 50 25 14 3 1 0 6 80 5 68
2017 Manitoba 56 28 9 3 0 0 3 87 3 31
2017 New Brunswick 54 23 9 5 0 0 9 85 5 22
2017 Nova Scotia 60 23 13 3 0 0 1 84 3 69
2017 Prince Edward Island 54 35 11 0 0 0 0 89 0 18
2017 Newfoundland and Labrador 52 35 8 0 3 0 2 88 3 58

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 11 31 38 14 5 0 0 42 20 1216
2017 Ontario (excluding National Capital Region) 9 41 30 14 6 1 0 50 20 175
2017 Quebec (excluding National Capital Region) 6 27 44 17 5 0 1 34 21 410
2017 British Columbia 12 42 30 13 3 0 1 54 16 177
2017 Alberta 11 29 41 11 5 1 0 41 17 72
2017 Saskatchewan 7 21 47 15 10 0 0 28 25 69
2017 Manitoba 9 18 43 13 17 0 0 28 30 31
2017 New Brunswick 9 33 30 23 5 0 0 42 28 22
2017 Nova Scotia 16 35 34 15 0 0 0 52 15 69
2017 Prince Edward Island 15 40 35 10 0 0 0 56 10 18
2017 Newfoundland and Labrador 8 44 38 8 2 0 0 52 10 58

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 7 19 40 24 10 0 0 34 26 1210
2017 Ontario (excluding National Capital Region) 8 20 35 26 10 0 0 36 29 173
2017 Quebec (excluding National Capital Region) 2 15 42 29 11 0 0 41 18 410
2017 British Columbia 2 17 42 30 8 1 0 39 19 177
2017 Alberta 5 12 45 23 14 0 0 38 17 70
2017 Saskatchewan 10 24 42 14 10 0 0 24 34 69
2017 Manitoba 10 23 42 19 6 0 0 26 33 31
2017 New Brunswick 14 9 49 23 0 0 5 24 24 22
2017 Nova Scotia 3 19 40 22 15 1 0 38 22 69
2017 Prince Edward Island 0 16 57 21 6 0 0 27 16 18
2017 Newfoundland and Labrador 3 12 40 34 12 0 0 45 15 58
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 66 16 5 1 1 9 2 73 27 1216
2017 Ontario (excluding National Capital Region) 60 17 8 1 2 11 2 69 31 175
2017 Quebec (excluding National Capital Region) 70 14 5 1 1 8 1 77 23 409
2017 British Columbia 64 19 2 1 0 12 2 75 25 177
2017 Alberta 71 10 1 1 0 15 1 85 15 72
2017 Saskatchewan 69 14 1 0 0 14 1 82 18 69
2017 Manitoba 68 16 6 0 0 10 0 76 24 31
2017 New Brunswick 82 14 0 0 0 0 5 86 14 22
2017 Nova Scotia 65 23 3 1 1 4 2 69 31 69
2017 Prince Edward Island 73 12 4 0 0 0 12 82 18 18
2017 Newfoundland and Labrador 67 18 8 2 2 3 0 69 31 58

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 277
2017 Ontario (excluding National Capital Region) 13 45
2017 Quebec (excluding National Capital Region) 16 83
2017 British Columbia 0 39
2017 Saskatchewan 0 10
2017 Nova Scotia 6 19
2017 Newfoundland and Labrador 0 15

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 18 277
2017 Ontario (excluding National Capital Region) 15 45
2017 Quebec (excluding National Capital Region) 14 83
2017 British Columbia 13 39
2017 Saskatchewan 0 10
2017 Nova Scotia 21 19
2017 Newfoundland and Labrador 11 15

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 11 277
2017 Ontario (excluding National Capital Region) 11 45
2017 Quebec (excluding National Capital Region) 11 83
2017 British Columbia 8 39
2017 Saskatchewan 9 10
2017 Nova Scotia 11 19
2017 Newfoundland and Labrador 0 15

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 28 277
2017 Ontario (excluding National Capital Region) 33 45
2017 Quebec (excluding National Capital Region) 18 83
2017 British Columbia 12 39
2017 Saskatchewan 26 10
2017 Nova Scotia 32 19
2017 Newfoundland and Labrador 39 15

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 4 277
2017 Ontario (excluding National Capital Region) 0 45
2017 Quebec (excluding National Capital Region) 9 83
2017 British Columbia 0 39
2017 Saskatchewan 9 10
2017 Nova Scotia 0 19
2017 Newfoundland and Labrador 0 15

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 National Capital Region 50 277
2017 Ontario (excluding National Capital Region) 43 45
2017 Quebec (excluding National Capital Region) 50 83
2017 British Columbia 78 39
2017 Saskatchewan 55 10
2017 Nova Scotia 78 19
2017 Newfoundland and Labrador 56 15

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 National Capital Region 18 60 11 6 1 4 285
2017 Ontario (excluding National Capital Region) 17 54 13 11 2 2 45
2017 Quebec (excluding National Capital Region) 22 63 10 2 0 2 86
2017 British Columbia 27 63 5 5 0 0 39
2017 Saskatchewan 54 46 0 0 0 0 10
2017 Nova Scotia 24 56 6 10 0 4 20
2017 Newfoundland and Labrador 43 44 6 6 0 0 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 17 27 17 11 7 3 18 56 23 291
2017 Ontario (excluding National Capital Region) 24 24 14 13 6 6 13 59 24 47
2017 Quebec (excluding National Capital Region) 10 29 22 11 5 3 19 51 20 87
2017 British Columbia 8 32 15 9 6 8 22 57 21 41
2017 Saskatchewan 9 27 9 0 0 9 45 80 0 10
2017 Nova Scotia 10 41 14 5 0 10 19 73 7 20
2017 Newfoundland and Labrador 11 33 45 0 6 0 6 47 6 15

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 National Capital Region 9 15 20 11 9 8 29 38 30 292
2017 Ontario (excluding National Capital Region) 19 22 13 15 4 8 19 56 27 47
2017 Quebec (excluding National Capital Region) 7 28 17 7 7 3 30 53 21 87
2017 British Columbia 7 18 18 12 2 8 36 44 24 41
2017 Saskatchewan 0 9 18 9 0 27 37 26 25 10
2017 Nova Scotia 0 36 9 5 10 0 41 61 25 20
2017 Newfoundland and Labrador 11 33 33 0 6 6 11 53 7 15
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