2017 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SE

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 60 0 20 0 0 0 80 20 10
2011 SE 39 48 3 6 3 0 0 88 9 33
2011 SE-02 17 67 8 0 8 0 0 83 8 12
2011 SE-03 50 43 0 7 0 0 0 93 7 14

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 50 10 10 0 0 0 80 10 10
2011 SE 55 36 6 0 3 0 0 91 3 33
2011 SE-02 42 42 8 0 8 0 0 83 8 12
2011 SE-03 57 36 7 0 0 0 0 93 0 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 70 0 10 0 0 0 90 10 10
2011 SE 45 39 6 6 3 0 0 85 9 33
2011 SE-02 33 50 8 0 8 0 0 83 8 12
2011 SE-03 57 29 7 7 0 0 0 86 7 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 20 40 30 0 0 0 30 30 10
2011 SE 30 45 6 15 3 0 0 76 18 33
2011 SE-02 8 58 8 17 8 0 0 67 25 12
2011 SE-03 36 43 7 14 0 0 0 79 14 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 10 50 20 0 0 0 30 20 10
2011 SE 27 45 9 15 3 0 0 73 18 33
2011 SE-02 8 50 17 17 8 0 0 58 25 12
2011 SE-03 29 50 7 14 0 0 0 79 14 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 20 40 0 10 0 0 50 10 10
2011 SE 45 24 6 6 3 12 3 82 11 33
2011 SE-02 33 42 8 0 0 8 8 90 0 12
2011 SE-03 43 21 7 7 7 14 0 75 17 14
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 40 50 0 10 0 0 0 90 10 10
2011 SE 48 33 6 6 6 0 0 82 12 33
2011 SE-02 25 58 0 8 8 0 0 83 17 12
2011 SE-03 71 14 14 0 0 0 0 86 0 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 50 50 0 0 0 0 0 100 0 10
2011 SE 55 24 6 9 6 0 0 79 15 33
2011 SE-02 33 33 17 0 17 0 0 67 17 12
2011 SE-03 64 21 0 14 0 0 0 86 14 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 40 50 0 10 0 0 0 90 10 10

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 30 20 10 0 10 0 67 11 10
2011 SE 24 39 12 9 6 9 0 70 17 33
2011 SE-02 8 42 25 0 8 17 0 60 10 12
2011 SE-03 36 43 7 14 0 0 0 79 14 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 40 40 10 0 0 0 50 10 10
2011 SE 9 52 12 18 6 3 0 63 25 33
2011 SE-02 8 58 8 17 8 0 0 67 25 12
2011 SE-03 14 50 14 21 0 0 0 64 21 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 30 20 20 20 0 0 40 40 10
2011 SE 9 39 33 9 6 3 0 50 16 33
2011 SE-02 17 17 50 8 8 0 0 33 17 12
2011 SE-03 7 50 29 7 0 7 0 62 8 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 20 30 20 0 10 0 44 22 10
2011 SE 12 30 27 18 6 6 0 45 26 33
2011 SE-02 17 25 17 25 8 8 0 45 36 12
2011 SE-03 14 36 21 14 7 7 0 54 23 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 40 20 20 10 0 0 50 30 10
2011 SE 9 45 18 24 3 0 0 55 27 33
2011 SE-02 17 50 8 17 8 0 0 67 25 12
2011 SE-03 7 36 29 29 0 0 0 43 29 14
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 40 20 20 0 0 0 60 20 10
2011 SE 18 52 6 12 12 0 0 70 24 33
2011 SE-02 8 50 17 8 17 0 0 58 25 12
2011 SE-03 14 64 0 14 7 0 0 79 21 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 40 30 20 0 0 0 50 20 10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 50 30 10 10 0 0 0 80 10 10
2011 SE 42 24 9 9 15 0 0 67 24 33
2011 SE-02 33 25 17 8 17 0 0 58 25 12
2011 SE-03 50 29 0 14 7 0 0 79 21 14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 50 10 10 0 0 0 80 10 10
2011 SE 48 24 15 3 0 3 6 80 3 33
2011 SE-02 42 33 0 8 0 8 8 90 10 12
2011 SE-03 43 21 29 0 0 0 7 69 0 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 20 20 10 10 10 0 56 22 10
2011 SE 45 30 6 9 0 6 3 83 10 33
2011 SE-02 42 33 0 8 0 17 0 90 10 12
2011 SE-03 36 43 7 7 0 0 7 85 8 14

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 60 20 10 0 0 0 70 10 10
2011 SE 27 36 12 9 3 0 12 72 14 33
2011 SE-02 33 25 8 8 8 0 17 70 20 12
2011 SE-03 21 43 14 7 0 0 14 75 8 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 60 30 0 10 0 0 0 90 10 10
2011 SE 73 21 6 0 0 0 0 94 0 33
2011 SE-02 67 25 8 0 0 0 0 92 0 12
2011 SE-03 79 14 7 0 0 0 0 93 0 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 70 20 0 10 0 0 0 90 10 10
2011 SE 73 18 6 3 0 0 0 91 3 33
2011 SE-02 75 8 8 8 0 0 0 83 8 12
2011 SE-03 64 29 7 0 0 0 0 93 0 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 30 10 20 30 0 0 40 50 10
2011 SE 12 39 15 21 9 3 0 53 31 33
2011 SE-02 8 50 0 8 25 8 0 64 36 12
2011 SE-03 14 29 29 29 0 0 0 43 29 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 20 10 20 10 10 0 56 33 10
2011 SE 27 30 12 9 18 0 3 59 28 33
2011 SE-02 25 25 8 0 33 0 8 55 36 12
2011 SE-03 29 29 21 14 7 0 0 57 21 14

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 40 40 10 10 0 0 0 80 10 10
2011 SE 39 39 6 12 3 0 0 79 15 33
2011 SE-02 25 33 8 25 8 0 0 58 33 12
2011 SE-03 43 50 7 0 0 0 0 93 0 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 50 20 10 0 0 0 70 10 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 60 20 10 0 0 0 70 10 10
2011 SE 24 52 9 3 6 0 6 81 10 33
2011 SE-02 8 50 8 8 17 0 8 64 27 12
2011 SE-03 36 50 14 0 0 0 0 86 0 14

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 60 20 0 0 0 0 80 0 10
2011 SE 45 36 15 0 3 0 0 82 3 33
2011 SE-02 42 33 17 0 8 0 0 75 8 12
2011 SE-03 50 36 14 0 0 0 0 86 0 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 0 0 10 40 0 0 50 0 80 10
2011 SE 3 18 18 30 12 0 18 26 52 33
2011 SE-02 0 17 17 25 17 0 25 22 56 12
2011 SE-03 0 21 29 29 7 0 14 25 42 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 10 50 10 0 0 0 40 10 10
2011 SE 21 45 21 6 0 0 6 71 6 33
2011 SE-02 25 42 8 17 0 0 8 73 18 12
2011 SE-03 14 43 43 0 0 0 0 57 0 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 40 30 20 0 0 10 0 78 0 10
2011 SE 42 36 12 0 6 0 3 81 6 33
2011 SE-02 17 33 25 0 17 0 8 55 18 12
2011 SE-03 50 43 7 0 0 0 0 93 0 14

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2014 SE 10 80 10 10
2011 SE 6 70 24 33
2011 SE-02 0 58 42 12
2011 SE-03 7 71 21 14
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 50 20 0 0 0 0 80 0 10
2011 SE 39 39 3 15 3 0 0 79 18 33
2011 SE-02 25 58 0 8 8 0 0 83 17 12
2011 SE-03 50 21 7 21 0 0 0 71 21 14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 70 10 0 0 0 0 90 0 10
2011 SE 24 52 12 9 0 3 0 78 9 33
2011 SE-02 25 58 8 0 0 8 0 91 0 12
2011 SE-03 36 36 14 14 0 0 0 71 14 14

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 50 40 0 0 0 0 0 60 10
2011 SE 6 19 38 34 0 0 3 35 26 32
2011 SE-02 17 17 33 33 0 0 0 33 33 12
2011 SE-03 0 8 46 38 0 0 8 42 8 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 50 20 20 0 0 0 20 60 10
2011 SE 12 18 24 36 3 3 3 42 32 33
2011 SE-02 25 0 33 33 0 8 0 36 27 12
2011 SE-03 7 14 29 36 7 0 7 46 23 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 50 30 0 0 0 0 0 70 10
2011 SE 15 27 33 15 3 3 3 19 45 33
2011 SE-02 33 25 17 8 8 8 0 18 64 12
2011 SE-03 0 21 43 29 0 0 7 31 23 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 0 30 50 10 10 0 0 20 30 10
2011 SE 6 3 19 53 13 0 6 70 10 32
2011 SE-02 17 8 8 50 17 0 0 67 25 12
2011 SE-03 0 0 23 54 8 0 15 73 0 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 0 20 60 0 20 0 0 20 20 10
2011 SE 12 21 36 18 6 0 6 26 35 33
2011 SE-02 8 17 33 33 8 0 0 42 25 12
2011 SE-03 14 21 29 14 7 0 14 25 42 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 0 10 30 30 20 0 10 56 11 10
2011 SE 0 0 13 59 19 0 9 86 0 32
2011 SE-02 0 0 17 58 8 0 17 80 0 12
2011 SE-03 0 0 8 54 31 0 8 92 0 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 0 50 50 0 0 0 0 0 50 10

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 60 20 10 10 0 0 0 80 10 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 40 50 0 10 0 0 0 90 10 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 50 20 0 0 0 0 80 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 40 50 10 0 0 0 0 90 0 10
2011 SE 33 45 18 0 3 0 0 79 3 33
2011 SE-02 25 50 17 0 8 0 0 75 8 12
2011 SE-03 36 43 21 0 0 0 0 79 0 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 40 60 0 0 0 0 0 100 0 10
2011 SE 39 39 12 6 3 0 0 79 9 33
2011 SE-02 25 58 0 8 8 0 0 83 17 12
2011 SE-03 43 29 21 7 0 0 0 71 7 14

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 50 10 10 10 0 10 10 75 13 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 40 60 0 0 0 0 0 100 0 10
2011 SE 42 36 15 0 0 6 0 84 0 33
2011 SE-02 25 42 17 0 0 17 0 80 0 12
2011 SE-03 50 36 14 0 0 0 0 86 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 60 10 0 0 0 0 90 0 10
2011 SE 12 52 21 9 0 6 0 68 10 33
2011 SE-02 8 50 8 17 0 17 0 70 20 12
2011 SE-03 14 57 21 7 0 0 0 71 7 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 50 20 20 0 0 0 60 20 10
2011 SE 9 47 16 13 9 3 3 60 23 32
2011 SE-02 17 33 17 8 25 0 0 50 33 12
2011 SE-03 8 46 8 23 0 8 8 64 27 13

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 20 40 0 10 20 0 38 13 10
2011 SE 6 30 15 18 15 15 0 43 39 33
2011 SE-02 0 17 25 25 25 8 0 18 55 12
2011 SE-03 7 36 0 14 14 29 0 60 40 14

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 30 20 20 0 0 0 60 20 10
2011 SE 36 48 3 9 3 0 0 85 12 33
2011 SE-02 33 58 0 0 8 0 0 92 8 12
2011 SE-03 36 50 7 7 0 0 0 86 7 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 60 30 0 0 10 0 0 90 10 10
2011 SE 48 39 9 3 0 0 0 88 3 33
2011 SE-02 42 42 8 8 0 0 0 83 8 12
2011 SE-03 43 50 7 0 0 0 0 93 0 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 60 30 0 10 0 0 0 90 10 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 50 50 0 0 0 0 0 100 0 10
2011 SE 67 27 3 0 0 0 3 97 0 33
2011 SE-02 58 33 0 0 0 0 8 100 0 12
2011 SE-03 79 14 7 0 0 0 0 93 0 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 80 20 0 0 0 0 0 100 0 10
2011 SE 79 3 6 12 0 0 0 82 12 33
2011 SE-02 75 8 0 17 0 0 0 83 17 12
2011 SE-03 86 0 0 14 0 0 0 86 14 14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 80 10 0 10 0 0 0 90 10 10
2011 SE 67 18 0 9 3 0 3 88 13 33
2011 SE-02 42 33 0 8 8 0 8 82 18 12
2011 SE-03 79 7 0 14 0 0 0 86 14 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 80 20 0 0 0 0 0 100 0 10
2011 SE 67 12 9 0 6 0 6 84 6 33
2011 SE-02 50 25 0 0 8 0 17 90 10 12
2011 SE-03 79 0 14 0 7 0 0 79 7 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 40 40 20 0 0 0 0 80 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 70 20 10 0 0 0 0 90 0 10
2011 SE 55 18 6 3 0 6 12 89 4 33
2011 SE-02 58 17 8 0 0 0 17 90 0 12
2011 SE-03 50 21 7 0 0 14 7 91 0 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 SE 0 100 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 30 0 10 0 30 10 83 17 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 20 30 10 0 10 0 56 11 10
2011 SE 21 33 27 3 3 12 0 62 7 33
2011 SE-02 17 33 25 0 8 17 0 60 10 12
2011 SE-03 29 29 29 7 0 7 0 62 8 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 SE 0 100 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 30 10 0 0 30 10 83 0 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 40 20 0 0 20 0 75 0 10
2011 SE 30 30 27 0 0 12 0 69 0 33
2011 SE-02 25 33 17 0 0 25 0 78 0 12
2011 SE-03 29 36 29 0 0 7 0 69 0 14

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 SE 0 100 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 80 0 0 0 0 0 100 0 10
2011 SE 12 70 12 3 0 0 3 84 3 33
2011 SE-02 8 83 0 8 0 0 0 92 8 12
2011 SE-03 7 64 21 0 0 0 7 77 0 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 10 10 40 10 0 20 10 29 14 10
2011 SE 3 39 33 9 3 9 3 48 14 33
2011 SE-02 8 42 33 0 8 0 8 55 9 12
2011 SE-03 0 36 29 21 0 14 0 42 25 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 30 50 10 0 0 10 0 89 0 10
2011 SE 24 48 15 6 3 0 3 75 9 33
2011 SE-02 17 58 8 8 8 0 0 75 17 12
2011 SE-03 29 43 14 7 0 0 7 77 8 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 SE 20 60 10 0 0 10 0 89 0 10
2011 SE 18 45 9 9 3 12 3 75 14 33
2011 SE-02 8 58 8 0 8 17 0 80 10 12
2011 SE-03 29 36 7 14 0 7 7 75 17 14
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