2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 99. In which province or territory do you work?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 42 36 11 9 3 0 0 78 12 833
2014 Ontario (excluding National Capital Region) 71 24 5 0 0 0 0 95 0 21
2014 Quebec (excluding National Capital Region) 50 50 0 0 0 0 0 100 0 14
2014 Northwest Territories 31 46 15 0 8 0 0 77 8 13
2014 Nunavut 13 44 19 19 6 0 0 56 25 16
2014 British Columbia 27 47 7 13 7 0 0 73 20 15
2014 Alberta 39 45 6 8 3 0 0 84 10 80
2014 Prince Edward Island 54 38 4 1 3 0 0 92 4 71

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 75 20 2 1 1 0 1 95 2 833
2014 Ontario (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 21
2014 Quebec (excluding National Capital Region) 86 7 7 0 0 0 0 93 0 14
2014 Northwest Territories 85 15 0 0 0 0 0 100 0 13
2014 Nunavut 63 31 6 0 0 0 0 94 0 16
2014 British Columbia 60 33 0 7 0 0 0 93 7 15
2014 Alberta 71 26 1 0 1 0 0 98 1 80
2014 Prince Edward Island 82 14 4 0 0 0 0 96 0 71

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 66 23 7 2 1 0 0 90 3 833
2014 Ontario (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 21
2014 Quebec (excluding National Capital Region) 79 14 7 0 0 0 0 93 0 14
2014 Northwest Territories 69 23 0 0 8 0 0 92 8 13
2014 Nunavut 50 25 13 6 6 0 0 75 13 16
2014 British Columbia 60 20 13 7 0 0 0 80 7 15
2014 Alberta 68 28 4 1 0 0 0 95 1 80
2014 Prince Edward Island 77 18 4 0 0 0 0 96 0 71

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 49 32 10 6 3 0 0 81 9 832
2014 Ontario (excluding National Capital Region) 76 24 0 0 0 0 0 100 0 21
2014 Quebec (excluding National Capital Region) 57 36 7 0 0 0 0 93 0 14
2014 Northwest Territories 46 38 0 8 8 0 0 85 15 13
2014 Nunavut 31 38 13 13 6 0 0 69 19 16
2014 British Columbia 40 40 7 0 13 0 0 80 13 15
2014 Alberta 49 38 6 5 3 0 0 86 8 80
2014 Prince Edward Island 62 30 3 3 3 0 0 92 6 71

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 43 28 14 8 6 1 0 72 14 832
2014 Ontario (excluding National Capital Region) 71 14 14 0 0 0 0 86 0 21
2014 Quebec (excluding National Capital Region) 21 43 14 14 0 0 7 69 15 14
2014 Northwest Territories 31 23 23 8 15 0 0 54 23 13
2014 Nunavut 6 38 19 6 19 13 0 50 29 16
2014 British Columbia 33 47 7 0 13 0 0 80 13 15
2014 Alberta 34 26 19 11 10 0 0 60 21 80
2014 Prince Edward Island 51 31 13 4 0 1 0 83 4 71

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 44 30 12 9 5 0 0 74 14 832
2014 Ontario (excluding National Capital Region) 71 24 5 0 0 0 0 95 0 21
2014 Quebec (excluding National Capital Region) 29 43 7 21 0 0 0 71 21 14
2014 Northwest Territories 31 15 23 23 8 0 0 46 31 13
2014 Nunavut 0 38 25 19 19 0 0 38 38 16
2014 British Columbia 40 40 0 7 13 0 0 80 20 15
2014 Alberta 36 29 16 14 5 0 0 65 19 80
2014 Prince Edward Island 49 32 13 6 0 0 0 82 6 71

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 40 18 15 12 11 3 1 60 24 833
2014 Ontario (excluding National Capital Region) 57 24 14 5 0 0 0 81 5 21
2014 Quebec (excluding National Capital Region) 50 14 14 14 0 0 7 69 15 14
2014 Northwest Territories 15 31 8 23 23 0 0 46 46 13
2014 Nunavut 0 19 19 31 19 6 6 21 57 16
2014 British Columbia 27 33 7 27 7 0 0 60 33 15
2014 Alberta 42 23 13 9 9 3 3 68 19 79
2014 Prince Edward Island 45 21 20 10 1 1 1 68 12 71
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 51 28 9 5 4 1 3 82 9 833
2014 Ontario (excluding National Capital Region) 76 19 0 5 0 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 50 21 7 7 0 7 7 83 8 14
2014 Northwest Territories 23 31 8 15 23 0 0 54 38 13
2014 Nunavut 38 31 31 0 0 0 0 69 0 16
2014 British Columbia 29 43 7 21 0 0 0 71 21 14
2014 Alberta 49 23 15 9 5 0 0 71 14 80
2014 Prince Edward Island 59 23 11 1 1 1 3 85 3 70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 47 30 10 7 4 0 2 79 11 833
2014 Ontario (excluding National Capital Region) 57 29 5 5 5 0 0 86 10 21
2014 Quebec (excluding National Capital Region) 43 29 7 14 0 7 0 77 15 14
2014 Northwest Territories 23 38 8 8 23 0 0 62 31 13
2014 Nunavut 38 25 6 25 0 6 0 67 27 16
2014 British Columbia 13 40 13 33 0 0 0 53 33 15
2014 Alberta 43 33 13 6 6 0 0 75 13 80
2014 Prince Edward Island 54 28 11 7 0 0 0 82 7 71

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 54 25 10 5 5 0 2 81 10 831
2014 Ontario (excluding National Capital Region) 76 19 0 5 0 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 29 43 0 21 0 0 7 77 23 14
2014 Northwest Territories 38 23 15 15 8 0 0 62 23 13
2014 Nunavut 44 31 25 0 0 0 0 75 0 16
2014 British Columbia 47 27 7 13 7 0 0 73 20 15
2014 Alberta 60 15 11 6 8 0 0 75 14 80
2014 Prince Edward Island 61 24 10 3 1 0 1 86 4 71

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 39 31 12 8 6 3 0 72 15 831
2014 Ontario (excluding National Capital Region) 48 29 0 10 5 10 0 84 16 21
2014 Quebec (excluding National Capital Region) 21 43 7 0 7 14 7 82 9 14
2014 Northwest Territories 23 31 15 8 23 0 0 54 31 13
2014 Nunavut 13 31 19 19 19 0 0 44 38 16
2014 British Columbia 27 40 7 13 0 13 0 77 15 15
2014 Alberta 30 33 5 13 18 1 1 64 31 80
2014 Prince Edward Island 39 35 15 4 3 3 0 77 7 71

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 38 31 13 9 7 1 0 70 17 831
2014 Ontario (excluding National Capital Region) 57 29 0 5 5 0 5 90 10 21
2014 Quebec (excluding National Capital Region) 29 36 14 7 0 14 0 75 8 14
2014 Northwest Territories 31 15 8 15 31 0 0 46 46 13
2014 Nunavut 6 25 19 31 19 0 0 31 50 16
2014 British Columbia 20 27 27 27 0 0 0 47 27 15
2014 Alberta 37 25 10 10 16 0 1 63 27 79
2014 Prince Edward Island 32 35 17 8 7 0 0 68 15 71

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 30 33 14 12 7 4 0 65 20 832
2014 Ontario (excluding National Capital Region) 52 29 10 0 5 0 5 85 5 21
2014 Quebec (excluding National Capital Region) 14 29 29 14 0 14 0 50 17 14
2014 Northwest Territories 23 8 23 15 31 0 0 31 46 13
2014 Nunavut 0 25 25 25 19 6 0 27 47 16
2014 British Columbia 13 20 20 40 7 0 0 33 47 15
2014 Alberta 23 29 19 13 16 0 1 52 29 80
2014 Prince Edward Island 24 31 27 11 4 3 0 57 16 71

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 34 26 14 11 10 5 0 63 22 833
2014 Ontario (excluding National Capital Region) 52 19 10 14 5 0 0 71 19 21
2014 Quebec (excluding National Capital Region) 14 29 21 0 14 21 0 55 18 14
2014 Northwest Territories 31 15 15 23 8 8 0 50 33 13
2014 Nunavut 13 38 25 0 25 0 0 50 25 16
2014 British Columbia 13 40 13 20 7 7 0 57 29 15
2014 Alberta 31 26 13 10 16 3 1 60 27 80
2014 Prince Edward Island 30 35 20 10 6 0 0 65 15 71

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 30 31 14 14 9 1 1 63 23 833
2014 Ontario (excluding National Capital Region) 33 48 10 10 0 0 0 81 10 21
2014 Quebec (excluding National Capital Region) 7 43 21 7 7 14 0 58 17 14
2014 Northwest Territories 8 15 8 31 38 0 0 23 69 13
2014 Nunavut 6 19 31 31 6 6 0 27 40 16
2014 British Columbia 13 27 0 40 13 0 7 43 57 15
2014 Alberta 24 31 15 15 13 1 1 56 28 80
2014 Prince Edward Island 25 34 15 14 8 3 0 61 23 71

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 57 27 8 4 4 1 1 85 7 831
2014 Ontario (excluding National Capital Region) 52 29 0 5 0 5 10 94 6 21
2014 Quebec (excluding National Capital Region) 21 50 7 0 7 14 0 83 8 14
2014 Northwest Territories 46 15 23 8 8 0 0 62 15 13
2014 Nunavut 44 44 6 0 6 0 0 88 6 16
2014 British Columbia 40 20 20 0 13 7 0 64 14 15
2014 Alberta 43 30 16 4 4 0 4 75 8 80
2014 Prince Edward Island 52 31 7 4 6 0 0 83 10 71
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 36 32 11 12 7 0 1 69 19 833
2014 Ontario (excluding National Capital Region) 52 38 5 0 5 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 29 43 21 0 7 0 0 71 7 14
2014 Northwest Territories 23 23 15 31 8 0 0 46 38 13
2014 Nunavut 19 38 19 25 0 0 0 56 25 16
2014 British Columbia 13 27 13 40 7 0 0 40 47 15
2014 Alberta 30 26 11 13 18 1 1 58 31 80
2014 Prince Edward Island 28 49 7 10 6 0 0 77 15 71

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 18 23 15 13 10 15 5 51 30 833
2014 Ontario (excluding National Capital Region) 5 38 29 0 5 10 14 56 6 21
2014 Quebec (excluding National Capital Region) 14 21 14 14 0 29 7 56 22 14
2014 Northwest Territories 23 23 0 15 15 15 8 60 40 13
2014 Nunavut 19 19 13 19 19 13 0 43 43 16
2014 British Columbia 20 20 7 27 27 0 0 40 53 15
2014 Alberta 11 24 9 14 19 19 4 46 43 79
2014 Prince Edward Island 17 25 13 23 11 7 4 48 38 71

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 44 33 10 6 5 0 2 78 11 833
2014 Ontario (excluding National Capital Region) 52 38 5 0 5 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 36 43 7 7 0 7 0 85 8 14
2014 Northwest Territories 31 15 15 31 8 0 0 46 38 13
2014 Nunavut 31 44 6 19 0 0 0 75 19 16
2014 British Columbia 33 33 13 13 7 0 0 67 20 15
2014 Alberta 39 30 14 10 8 0 0 69 18 80
2014 Prince Edward Island 46 33 10 7 3 0 1 80 10 70

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 47 28 9 4 3 4 5 82 7 833
2014 Ontario (excluding National Capital Region) 67 29 0 0 5 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 29 29 21 7 0 14 0 67 8 14
2014 Northwest Territories 38 31 8 23 0 0 0 69 23 13
2014 Nunavut 13 25 25 6 19 6 6 43 29 16
2014 British Columbia 47 27 13 13 0 0 0 73 13 15
2014 Alberta 49 30 9 3 5 4 1 83 8 80
2014 Prince Edward Island 63 20 8 3 1 1 3 87 4 71

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 34 32 11 5 3 3 12 78 9 233
2014 Alberta 29 38 8 13 8 0 4 70 22 24
2014 Prince Edward Island 87 13 0 0 0 0 0 100 0 15

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 40 36 9 9 3 1 2 79 12 832
2014 Ontario (excluding National Capital Region) 52 38 0 5 0 0 5 95 5 21
2014 Quebec (excluding National Capital Region) 36 36 7 0 0 14 7 91 0 14
2014 Northwest Territories 46 38 0 0 15 0 0 85 15 13
2014 Nunavut 25 56 0 6 6 6 0 87 13 16
2014 British Columbia 20 33 7 40 0 0 0 53 40 15
2014 Alberta 33 36 9 9 10 1 3 71 19 80
2014 Prince Edward Island 45 28 11 11 1 1 1 75 13 71

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 41 25 10 8 6 7 3 73 16 832
2014 Ontario (excluding National Capital Region) 38 33 10 0 5 5 10 83 6 21
2014 Quebec (excluding National Capital Region) 29 21 14 0 7 21 7 70 10 14
2014 Northwest Territories 38 15 0 31 15 0 0 54 46 13
2014 Nunavut 31 44 6 13 0 6 0 80 13 16
2014 British Columbia 20 33 13 20 0 13 0 62 23 15
2014 Alberta 39 24 10 11 9 5 3 68 22 80
2014 Prince Edward Island 37 20 13 20 4 6 1 61 26 71

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 47 29 10 8 5 0 1 77 13 833
2014 Ontario (excluding National Capital Region) 62 19 10 5 5 0 0 81 10 21
2014 Quebec (excluding National Capital Region) 36 36 7 21 0 0 0 71 21 14
2014 Northwest Territories 8 46 0 15 31 0 0 54 46 13
2014 Nunavut 19 31 13 38 0 0 0 50 38 16
2014 British Columbia 20 27 7 33 13 0 0 47 47 15
2014 Alberta 45 30 8 13 4 0 1 76 16 80
2014 Prince Edward Island 45 41 6 7 1 0 0 86 8 71

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 49 33 9 6 3 0 0 82 9 833
2014 Ontario (excluding National Capital Region) 67 29 0 5 0 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 64 29 7 0 0 0 0 93 0 14
2014 Northwest Territories 77 15 8 0 0 0 0 92 0 13
2014 Nunavut 31 31 25 13 0 0 0 63 13 16
2014 British Columbia 40 40 13 0 7 0 0 80 7 15
2014 Alberta 51 33 8 6 3 0 0 84 9 80
2014 Prince Edward Island 51 27 14 4 4 0 0 77 8 71

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 55 30 7 6 2 0 0 85 8 833
2014 Ontario (excluding National Capital Region) 76 19 0 0 5 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 71 21 0 0 7 0 0 93 7 14
2014 Northwest Territories 69 31 0 0 0 0 0 100 0 13
2014 Nunavut 44 38 13 0 6 0 0 81 6 16
2014 British Columbia 60 27 7 7 0 0 0 87 7 15
2014 Alberta 55 35 3 6 1 0 0 90 8 80
2014 Prince Edward Island 59 26 10 3 3 0 0 84 6 70

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 38 29 12 10 6 3 1 71 17 831
2014 Ontario (excluding National Capital Region) 57 29 0 5 10 0 0 86 14 21
2014 Quebec (excluding National Capital Region) 36 36 0 14 0 14 0 83 17 14
2014 Northwest Territories 15 23 8 15 31 8 0 42 50 13
2014 Nunavut 13 38 13 13 19 6 0 53 33 16
2014 British Columbia 33 20 7 27 7 0 7 57 36 15
2014 Alberta 42 24 8 11 11 4 0 68 24 79
2014 Prince Edward Island 25 35 21 14 4 0 0 61 18 71

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 15 18 12 17 24 3 10 38 47 833
2014 Ontario (excluding National Capital Region) 29 5 14 19 24 0 10 37 47 21
2014 Quebec (excluding National Capital Region) 14 7 21 14 14 0 29 30 40 14
2014 Northwest Territories 23 15 15 8 38 0 0 38 46 13
2014 Nunavut 13 25 0 31 25 0 6 40 60 16
2014 British Columbia 27 7 7 20 33 0 7 36 57 15
2014 Alberta 23 21 16 14 19 1 6 47 35 80
2014 Prince Edward Island 17 27 21 11 14 0 10 48 28 71

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 37 37 9 9 7 0 1 74 17 833
2014 Ontario (excluding National Capital Region) 38 38 24 0 0 0 0 76 0 21
2014 Quebec (excluding National Capital Region) 21 43 29 7 0 0 0 64 7 14
2014 Northwest Territories 31 15 15 0 31 0 8 50 33 13
2014 Nunavut 25 44 6 13 13 0 0 69 25 16
2014 British Columbia 20 33 13 20 13 0 0 53 33 15
2014 Alberta 38 38 9 11 5 0 0 75 16 80
2014 Prince Edward Island 31 51 6 10 3 0 0 82 13 71

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 42 33 11 7 5 0 1 76 13 832
2014 Ontario (excluding National Capital Region) 62 29 5 5 0 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 21 43 29 7 0 0 0 64 7 14
2014 Northwest Territories 31 23 23 8 15 0 0 54 23 13
2014 Nunavut 25 44 6 19 6 0 0 69 25 16
2014 British Columbia 27 27 7 33 7 0 0 53 40 15
2014 Alberta 35 38 10 10 8 0 0 73 18 80
2014 Prince Edward Island 35 41 13 10 1 0 0 76 11 71

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 42 34 11 7 5 0 1 78 12 833
2014 Ontario (excluding National Capital Region) 71 24 0 0 5 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 21 57 14 7 0 0 0 79 7 14
2014 Northwest Territories 15 23 0 38 23 0 0 38 62 13
2014 Nunavut 13 50 6 19 13 0 0 63 31 16
2014 British Columbia 40 20 13 20 7 0 0 60 27 15
2014 Alberta 34 31 11 16 8 0 0 65 24 80
2014 Prince Edward Island 46 39 4 7 3 0 0 86 10 71

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 50 29 8 6 5 0 1 80 11 832
2014 Ontario (excluding National Capital Region) 52 29 14 5 0 0 0 81 5 21
2014 Quebec (excluding National Capital Region) 43 21 21 7 7 0 0 64 14 14
2014 Northwest Territories 38 31 8 15 8 0 0 69 23 13
2014 Nunavut 44 31 13 6 6 0 0 75 13 16
2014 British Columbia 40 33 0 13 13 0 0 73 27 15
2014 Alberta 40 39 9 6 6 0 0 79 13 80
2014 Prince Edward Island 75 15 6 3 1 0 0 90 4 71

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 35 22 8 8 8 2 18 71 19 833
2014 Ontario (excluding National Capital Region) 38 29 10 0 5 0 19 82 6 21
2014 Quebec (excluding National Capital Region) 36 21 14 0 7 0 21 73 9 14
2014 Northwest Territories 15 31 8 15 23 0 8 50 42 13
2014 Nunavut 38 13 13 13 6 6 13 62 23 16
2014 British Columbia 13 20 20 0 0 0 47 63 0 15
2014 Alberta 26 21 6 13 6 3 25 66 26 80
2014 Prince Edward Island 58 14 3 6 1 1 17 88 9 71

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 41 34 14 6 4 0 1 76 10 833
2014 Ontario (excluding National Capital Region) 52 24 19 0 5 0 0 76 5 21
2014 Quebec (excluding National Capital Region) 36 29 29 0 7 0 0 64 7 14
2014 Northwest Territories 0 54 8 8 31 0 0 54 38 13
2014 Nunavut 25 6 31 19 13 6 0 33 33 16
2014 British Columbia 40 40 7 7 0 0 7 86 7 15
2014 Alberta 30 38 11 14 6 0 1 68 20 80
2014 Prince Edward Island 49 27 13 1 3 0 7 82 5 71

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 54 19 6 5 7 3 6 80 13 832
2014 Ontario (excluding National Capital Region) 57 33 0 5 0 5 0 95 5 21
2014 Quebec (excluding National Capital Region) 50 21 21 0 0 0 7 77 0 14
2014 Northwest Territories 38 31 8 0 0 15 8 90 0 13
2014 Nunavut 44 19 13 6 6 13 0 71 14 16
2014 British Columbia 47 27 0 13 13 0 0 73 27 15
2014 Alberta 66 20 8 1 3 0 3 88 4 80
2014 Prince Edward Island 63 14 10 0 0 0 13 89 0 71

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 National Capital Region 35 32 33 833
2014 Ontario (excluding National Capital Region) 10 67 24 21
2014 Quebec (excluding National Capital Region) 21 43 36 14
2014 Northwest Territories 23 23 54 13
2014 Nunavut 38 19 44 16
2014 British Columbia 33 27 40 15
2014 Alberta 21 50 29 80
2014 Prince Edward Island 20 49 31 71

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 National Capital Region 14 9 60 7 10 288
2014 Alberta 47 6 18 18 12 17
2014 Prince Edward Island 43 7 21 0 29 14
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 57 31 6 3 3 0 0 88 6 831
2014 Ontario (excluding National Capital Region) 71 24 0 0 0 0 5 100 0 21
2014 Quebec (excluding National Capital Region) 43 57 0 0 0 0 0 100 0 14
2014 Northwest Territories 46 46 0 8 0 0 0 92 8 13
2014 Nunavut 63 6 13 19 0 0 0 69 19 16
2014 British Columbia 47 13 20 13 0 7 0 64 14 15
2014 Alberta 59 35 3 1 1 1 0 95 3 80
2014 Prince Edward Island 56 35 7 0 1 0 0 92 1 71

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 42 38 11 5 4 1 0 80 9 833
2014 Ontario (excluding National Capital Region) 52 29 14 5 0 0 0 81 5 21
2014 Quebec (excluding National Capital Region) 36 43 0 14 7 0 0 79 21 14
2014 Northwest Territories 8 23 31 15 23 0 0 31 38 13
2014 Nunavut 13 50 13 25 0 0 0 63 25 16
2014 British Columbia 13 47 13 20 7 0 0 60 27 15
2014 Alberta 35 38 9 10 8 1 0 73 18 80
2014 Prince Edward Island 35 46 13 6 0 0 0 82 6 71

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 38 36 12 4 3 7 0 80 8 833
2014 Ontario (excluding National Capital Region) 48 38 14 0 0 0 0 86 0 21
2014 Quebec (excluding National Capital Region) 29 29 29 7 0 7 0 62 8 14
2014 Northwest Territories 8 31 23 15 15 8 0 42 33 13
2014 Nunavut 13 25 13 38 6 6 0 40 47 16
2014 British Columbia 13 33 27 7 7 13 0 54 15 15
2014 Alberta 38 29 11 15 5 3 0 68 21 80
2014 Prince Edward Island 35 52 10 0 0 3 0 90 0 71

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 7 22 30 23 15 1 3 40 30 832
2014 Ontario (excluding National Capital Region) 5 10 33 19 29 0 5 50 15 21
2014 Quebec (excluding National Capital Region) 7 29 7 36 14 7 0 54 38 14
2014 Northwest Territories 15 38 38 0 8 0 0 8 54 13
2014 Nunavut 25 38 25 6 6 0 0 13 63 16
2014 British Columbia 13 0 47 33 0 0 7 36 14 15
2014 Alberta 10 19 41 13 11 1 5 25 31 80
2014 Prince Edward Island 1 17 45 17 17 0 3 35 19 71

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 6 14 24 25 25 2 4 53 22 832
2014 Ontario (excluding National Capital Region) 0 10 19 43 29 0 0 71 10 21
2014 Quebec (excluding National Capital Region) 0 14 29 29 21 7 0 54 15 14
2014 Northwest Territories 31 8 38 23 0 0 0 23 38 13
2014 Nunavut 19 31 31 19 0 0 0 19 50 16
2014 British Columbia 7 7 47 33 0 0 7 36 14 15
2014 Alberta 9 15 23 24 22 1 5 49 26 78
2014 Prince Edward Island 3 10 23 28 31 3 3 63 13 71

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 7 11 25 26 26 1 5 55 19 832
2014 Ontario (excluding National Capital Region) 5 10 29 38 19 0 0 57 14 21
2014 Quebec (excluding National Capital Region) 14 29 21 7 7 7 14 18 55 14
2014 Northwest Territories 31 31 23 8 8 0 0 15 62 13
2014 Nunavut 19 19 25 31 6 0 0 38 38 16
2014 British Columbia 7 7 53 33 0 0 0 33 13 15
2014 Alberta 16 27 27 13 13 3 3 27 45 79
2014 Prince Edward Island 1 11 28 25 30 0 4 57 13 71

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 3 12 25 33 24 0 4 59 16 830
2014 Ontario (excluding National Capital Region) 0 5 38 33 24 0 0 57 5 21
2014 Quebec (excluding National Capital Region) 7 14 36 14 14 7 7 33 25 14
2014 Northwest Territories 8 31 46 15 0 0 0 15 38 13
2014 Nunavut 13 25 31 25 6 0 0 31 38 16
2014 British Columbia 7 0 40 20 33 0 0 53 7 15
2014 Alberta 6 15 29 32 14 1 3 47 22 79
2014 Prince Edward Island 0 11 21 40 24 0 3 66 12 70

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 12 18 24 17 23 1 5 43 31 831
2014 Ontario (excluding National Capital Region) 5 24 19 24 29 0 0 52 29 21
2014 Quebec (excluding National Capital Region) 14 21 14 29 7 7 7 42 42 14
2014 Northwest Territories 46 23 15 15 0 0 0 15 69 13
2014 Nunavut 19 50 31 0 0 0 0 0 69 16
2014 British Columbia 7 20 40 13 13 0 7 29 29 15
2014 Alberta 15 23 27 20 9 3 4 31 41 79
2014 Prince Edward Island 6 20 35 20 17 0 3 38 26 71

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 5 13 23 28 24 2 5 56 19 830
2014 Ontario (excluding National Capital Region) 0 0 29 19 52 0 0 71 0 21
2014 Quebec (excluding National Capital Region) 0 29 29 14 14 7 7 33 33 14
2014 Northwest Territories 15 38 8 31 8 0 0 38 54 13
2014 Nunavut 19 44 13 25 0 0 0 25 63 16
2014 British Columbia 7 0 47 27 13 0 7 43 7 15
2014 Alberta 4 12 26 21 28 4 6 54 17 78
2014 Prince Edward Island 6 6 15 37 32 0 4 72 12 71

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 6 14 27 25 22 2 4 51 20 828
2014 Ontario (excluding National Capital Region) 0 15 30 25 30 0 0 55 15 20
2014 Quebec (excluding National Capital Region) 0 36 21 21 7 7 7 33 42 14
2014 Northwest Territories 23 38 23 15 0 0 0 15 62 13
2014 Nunavut 25 31 31 6 6 0 0 13 56 16
2014 British Columbia 20 20 33 7 13 0 7 21 43 15
2014 Alberta 19 19 28 19 10 1 3 31 40 78
2014 Prince Edward Island 6 10 37 21 24 0 3 46 16 71

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 63 31 4 2 1 0 0 94 2 831
2014 Ontario (excluding National Capital Region) 70 20 0 5 5 0 0 90 10 20
2014 Quebec (excluding National Capital Region) 64 29 0 7 0 0 0 93 7 14
2014 Northwest Territories 85 8 0 0 8 0 0 92 8 13
2014 Nunavut 63 38 0 0 0 0 0 100 0 16
2014 British Columbia 40 40 7 7 7 0 0 80 13 15
2014 Alberta 51 38 6 4 0 0 1 90 4 80
2014 Prince Edward Island 79 17 3 1 0 0 0 96 1 71

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 49 25 9 9 7 0 1 75 16 833
2014 Ontario (excluding National Capital Region) 57 29 0 5 5 0 5 90 10 21
2014 Quebec (excluding National Capital Region) 36 29 14 0 7 7 7 75 8 14
2014 Northwest Territories 31 31 8 23 8 0 0 62 31 13
2014 Nunavut 56 19 0 25 0 0 0 75 25 16
2014 British Columbia 20 33 0 27 20 0 0 53 47 15
2014 Alberta 38 28 13 14 8 0 1 66 22 80
2014 Prince Edward Island 45 35 10 7 3 0 0 80 10 71

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 50 32 7 7 3 0 1 83 10 833
2014 Ontario (excluding National Capital Region) 57 33 5 0 0 0 5 95 0 21
2014 Quebec (excluding National Capital Region) 43 29 14 0 7 7 0 77 8 14
2014 Northwest Territories 46 38 0 0 15 0 0 85 15 13
2014 Nunavut 44 31 6 19 0 0 0 75 19 16
2014 British Columbia 33 27 13 20 7 0 0 60 27 15
2014 Alberta 30 43 10 13 5 0 0 73 18 80
2014 Prince Edward Island 56 30 10 3 1 0 0 86 4 71

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 48 31 10 4 2 4 1 83 6 833
2014 Ontario (excluding National Capital Region) 43 29 14 0 5 5 5 79 5 21
2014 Quebec (excluding National Capital Region) 29 29 21 0 0 14 7 73 0 14
2014 Northwest Territories 46 46 0 0 0 8 0 100 0 13
2014 Nunavut 50 25 19 0 6 0 0 75 6 16
2014 British Columbia 53 20 7 7 0 13 0 85 8 15
2014 Alberta 45 26 11 13 5 0 0 71 18 80
2014 Prince Edward Island 46 31 17 1 0 4 0 81 1 71

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 48 34 9 5 3 1 1 83 8 832
2014 Ontario (excluding National Capital Region) 67 24 5 0 5 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 43 21 21 7 0 0 7 69 8 14
2014 Northwest Territories 54 46 0 0 0 0 0 100 0 13
2014 Nunavut 56 19 19 6 0 0 0 75 6 16
2014 British Columbia 47 27 7 20 0 0 0 73 20 15
2014 Alberta 41 29 14 11 4 1 0 71 15 80
2014 Prince Edward Island 45 38 14 3 0 0 0 83 3 71

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 58 29 6 3 3 0 0 87 7 833
2014 Ontario (excluding National Capital Region) 71 19 5 0 5 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 57 21 14 0 7 0 0 79 7 14
2014 Northwest Territories 46 46 0 0 8 0 0 92 8 13
2014 Nunavut 44 25 19 6 0 6 0 73 7 16
2014 British Columbia 53 33 0 13 0 0 0 87 13 15
2014 Alberta 46 36 8 6 4 0 0 83 10 80
2014 Prince Edward Island 56 37 6 1 0 0 0 93 1 71

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 33 27 12 10 8 4 5 66 20 833
2014 Ontario (excluding National Capital Region) 33 43 10 0 5 0 10 84 5 21
2014 Quebec (excluding National Capital Region) 21 21 36 7 0 7 7 50 8 14
2014 Northwest Territories 23 46 15 0 8 8 0 75 8 13
2014 Nunavut 25 38 13 13 0 6 6 71 14 16
2014 British Columbia 13 13 7 40 20 7 0 29 64 15
2014 Alberta 28 24 14 11 19 4 1 54 32 80
2014 Prince Edward Island 42 23 15 10 3 4 3 70 14 71

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 54 34 7 3 1 1 0 89 3 833
2014 Ontario (excluding National Capital Region) 76 19 5 0 0 0 0 95 0 21
2014 Quebec (excluding National Capital Region) 43 29 0 14 0 7 7 83 17 14
2014 Northwest Territories 31 54 0 8 0 8 0 92 8 13
2014 Nunavut 38 38 13 6 0 6 0 80 7 16
2014 British Columbia 33 53 7 7 0 0 0 87 7 15
2014 Alberta 41 39 11 8 0 1 0 81 8 80
2014 Prince Edward Island 49 35 6 6 0 4 0 88 6 71

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 47 30 8 7 5 2 1 79 13 833
2014 Ontario (excluding National Capital Region) 52 33 10 0 0 0 5 90 0 21
2014 Quebec (excluding National Capital Region) 29 29 14 7 14 0 7 62 23 14
2014 Northwest Territories 31 15 31 15 8 0 0 46 23 13
2014 Nunavut 31 31 13 13 13 0 0 63 25 16
2014 British Columbia 40 33 13 0 13 0 0 73 13 15
2014 Alberta 45 31 14 5 4 0 1 77 9 80
2014 Prince Edward Island 45 34 11 3 4 3 0 81 7 71

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 34 31 15 8 5 5 2 70 15 832
2014 Ontario (excluding National Capital Region) 43 38 10 5 0 5 0 85 5 21
2014 Quebec (excluding National Capital Region) 14 21 21 21 7 14 0 42 33 14
2014 Northwest Territories 23 31 23 15 0 8 0 58 17 13
2014 Nunavut 13 38 25 13 13 0 0 50 25 16
2014 British Columbia 27 33 20 7 7 7 0 64 14 15
2014 Alberta 36 39 15 5 1 3 1 78 6 80
2014 Prince Edward Island 25 35 14 14 7 4 0 63 22 71

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 22 16 16 13 13 13 8 48 32 833
2014 Ontario (excluding National Capital Region) 29 38 10 5 10 5 5 74 16 21
2014 Quebec (excluding National Capital Region) 14 0 29 14 7 14 21 22 33 14
2014 Northwest Territories 8 15 38 23 8 0 8 25 33 13
2014 Nunavut 19 25 6 13 19 13 6 54 38 16
2014 British Columbia 13 13 40 7 7 13 7 33 17 15
2014 Alberta 28 24 11 11 19 4 4 55 32 80
2014 Prince Edward Island 27 24 20 13 7 7 3 56 22 71

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 53 36 3 5 2 0 1 90 7 833
2014 Ontario (excluding National Capital Region) 57 43 0 0 0 0 0 100 0 21
2014 Quebec (excluding National Capital Region) 57 36 0 7 0 0 0 93 7 14
2014 Northwest Territories 15 54 0 31 0 0 0 69 31 13
2014 Nunavut 25 56 13 6 0 0 0 81 6 16
2014 British Columbia 53 40 0 0 7 0 0 93 7 15
2014 Alberta 44 39 4 9 5 0 0 83 14 80
2014 Prince Edward Island 62 32 1 3 1 0 0 94 4 71

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 56 24 5 7 6 0 1 82 13 832
2014 Ontario (excluding National Capital Region) 81 10 10 0 0 0 0 90 0 21
2014 Quebec (excluding National Capital Region) 79 14 0 7 0 0 0 93 7 14
2014 Northwest Territories 23 31 15 31 0 0 0 54 31 13
2014 Nunavut 69 19 13 0 0 0 0 88 0 16
2014 British Columbia 67 7 7 20 0 0 0 73 20 15
2014 Alberta 55 30 3 5 8 0 0 85 13 80
2014 Prince Edward Island 54 28 7 6 3 0 3 84 9 71

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 59 27 7 5 2 0 1 87 6 832
2014 Ontario (excluding National Capital Region) 67 29 0 5 0 0 0 95 5 21
2014 Quebec (excluding National Capital Region) 57 43 0 0 0 0 0 100 0 14
2014 Northwest Territories 31 46 8 8 0 0 8 83 8 13
2014 Nunavut 50 25 13 13 0 0 0 75 13 16
2014 British Columbia 47 47 7 0 0 0 0 93 0 15
2014 Alberta 59 35 4 3 0 0 0 94 3 80
2014 Prince Edward Island 55 34 7 1 3 0 0 89 4 71

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 76 17 3 2 1 0 1 94 3 832
2014 Ontario (excluding National Capital Region) 67 33 0 0 0 0 0 100 0 21
2014 Quebec (excluding National Capital Region) 50 21 21 7 0 0 0 71 7 14
2014 Northwest Territories 62 23 0 15 0 0 0 85 15 13
2014 Nunavut 81 6 6 6 0 0 0 88 6 16
2014 British Columbia 67 20 7 0 0 0 7 93 0 15
2014 Alberta 84 13 1 0 0 1 1 99 0 80
2014 Prince Edward Island 79 14 3 3 1 0 0 93 4 71

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 64 20 5 7 3 0 1 85 10 832
2014 Ontario (excluding National Capital Region) 86 5 5 5 0 0 0 90 5 21
2014 Quebec (excluding National Capital Region) 57 29 7 7 0 0 0 86 7 14
2014 Northwest Territories 69 23 0 0 8 0 0 92 8 13
2014 Nunavut 88 6 6 0 0 0 0 94 0 16
2014 British Columbia 80 7 0 0 0 0 13 100 0 15
2014 Alberta 85 11 1 0 0 0 3 99 0 80
2014 Prince Edward Island 77 10 3 6 3 0 1 89 9 71

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 72 18 3 4 2 0 1 90 6 832
2014 Ontario (excluding National Capital Region) 81 5 0 5 5 0 5 90 10 21
2014 Quebec (excluding National Capital Region) 57 29 0 7 0 0 7 92 8 14
2014 Northwest Territories 62 8 23 0 8 0 0 69 8 13
2014 Nunavut 88 6 0 6 0 0 0 94 6 16
2014 British Columbia 60 13 7 0 0 0 20 92 0 15
2014 Alberta 79 10 3 0 0 0 9 97 0 80
2014 Prince Edward Island 68 11 7 6 7 0 1 80 13 71

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 82 10 2 2 1 0 2 94 4 832
2014 Ontario (excluding National Capital Region) 90 0 0 5 0 0 5 95 5 21
2014 Quebec (excluding National Capital Region) 64 7 7 14 0 0 7 77 15 14
2014 Northwest Territories 77 15 0 0 8 0 0 92 8 13
2014 Nunavut 88 6 0 6 0 0 0 94 6 16
2014 British Columbia 67 13 0 0 0 0 20 100 0 15
2014 Alberta 80 9 1 1 0 0 9 97 1 80
2014 Prince Edward Island 82 6 6 3 1 0 3 90 4 71

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 66 20 7 4 2 0 1 87 6 831
2014 Ontario (excluding National Capital Region) 81 5 0 10 0 0 5 90 10 21
2014 Quebec (excluding National Capital Region) 29 36 14 0 0 7 14 82 0 14
2014 Northwest Territories 62 23 8 0 8 0 0 85 8 13
2014 Nunavut 75 13 6 6 0 0 0 88 6 16
2014 British Columbia 53 20 7 0 0 7 13 92 0 15
2014 Alberta 75 9 3 0 0 0 14 97 0 80
2014 Prince Edward Island 61 17 11 6 3 0 3 80 9 71

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 69 17 4 2 1 2 3 92 3 832
2014 Ontario (excluding National Capital Region) 86 5 5 0 0 0 5 95 0 21
2014 Quebec (excluding National Capital Region) 64 21 0 0 0 7 7 100 0 14
2014 Northwest Territories 69 15 8 0 8 0 0 85 8 13
2014 Nunavut 56 13 19 13 0 0 0 69 13 16
2014 British Columbia 53 20 7 0 0 7 13 92 0 15
2014 Alberta 81 6 4 0 0 1 8 96 0 80
2014 Prince Edward Island 64 19 4 6 0 4 3 89 6 70

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 National Capital Region 16 84 832
2014 Alberta 31 69 80
2014 Prince Edward Island 10 90 71

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 43 131
2014 Alberta 75 24

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 65 131
2014 Alberta 58 24

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 4 131

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Alberta 0 24

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 5 131

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 4 131
2014 Alberta 0 24

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 38 131
2014 Alberta 54 24

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 37 131
2014 Alberta 42 24

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 37 131
2014 Alberta 54 24

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 44 131
2014 Alberta 33 24

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 27 131
2014 Alberta 38 24

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 58 131
2014 Alberta 54 24

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 41 131
2014 Alberta 29 24

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Alberta 0 24

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 6 131

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 12 131

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 47 131
2014 Alberta 42 24

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 24 131
2014 Alberta 25 24

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 14 131

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 54 131
2014 Alberta 67 24

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 27 131
2014 Alberta 38 24

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 18 131
2014 Alberta 50 24

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 15 131
2014 Alberta 0 24

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 11 131

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 5 131

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 16 131

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 8 131

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 21 131
2014 Alberta 21 24

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 8 124

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 18 124
2014 Alberta 26 23

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 9 124

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 5 124

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 7 124

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 11 124

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 5 124

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 10 124

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 27 124
2014 Alberta 35 23

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 14 124

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 54 124
2014 Alberta 43 23

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 53 124
2014 Alberta 57 23

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 6 124

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 20 13 14 7 6 28 12 55 22 833
2014 Ontario (excluding National Capital Region) 48 14 14 5 5 10 5 72 11 21
2014 Quebec (excluding National Capital Region) 14 14 14 7 7 29 14 50 25 14
2014 Northwest Territories 8 23 15 8 8 31 8 50 25 13
2014 Nunavut 0 13 25 19 6 25 13 20 40 16
2014 British Columbia 7 20 20 20 0 27 7 40 30 15
2014 Alberta 23 14 18 13 11 19 3 47 31 79
2014 Prince Edward Island 21 20 24 7 1 24 3 56 12 71

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 34 25 15 6 5 12 2 69 13 833
2014 Ontario (excluding National Capital Region) 52 29 10 5 0 5 0 85 5 21
2014 Quebec (excluding National Capital Region) 14 7 14 14 7 29 14 38 38 14
2014 Northwest Territories 8 23 31 0 8 31 0 44 11 13
2014 Nunavut 25 25 31 13 0 6 0 53 13 16
2014 British Columbia 13 60 20 7 0 0 0 73 7 15
2014 Alberta 35 16 25 10 9 4 1 54 20 80
2014 Prince Edward Island 31 31 23 6 0 10 0 69 6 71

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 National Capital Region 6 94 830
2014 Northwest Territories 0 100 13
2014 Nunavut 0 100 16
2014 British Columbia 0 100 15
2014 Alberta 13 88 80

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 29 48
2014 Alberta 50 10

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 90 48
2014 Alberta 60 10

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Alberta 0 10

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Alberta 0 10

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Alberta 0 10

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Alberta 0 10

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 13 47
2014 Alberta 70 10

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 13 47

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 0 47

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 38 47
2014 Alberta 0 10

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 36 47

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 0 47
2014 Alberta 0 10

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Alberta 0 10

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 19 47
2014 Alberta 0 10

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 19 47
2014 Alberta 0 10

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 0 47
2014 Alberta 0 10

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 19 47

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 34 47

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 17 47

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 11 47

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Alberta 0 10

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 11 47

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Alberta 0 10

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 51 47
2014 Alberta 50 10

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 0 45

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 11 45

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 11 45

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 31 45

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 16 45

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 62 45

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 0 45

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 National Capital Region 62 45

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 21 13 14 3 2 35 13 64 9 832
2014 Ontario (excluding National Capital Region) 48 10 10 0 0 10 24 86 0 21
2014 Quebec (excluding National Capital Region) 21 7 14 0 7 36 14 57 14 14
2014 Northwest Territories 0 15 23 0 0 46 15 40 0 13
2014 Nunavut 6 19 25 0 0 31 19 50 0 16
2014 British Columbia 7 13 13 0 0 53 13 60 0 15
2014 Alberta 19 14 26 5 9 24 4 45 19 80
2014 Prince Edward Island 24 17 23 1 1 30 4 62 4 71

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 37 25 14 3 2 16 2 76 7 831
2014 Ontario (excluding National Capital Region) 50 30 5 0 0 5 10 94 0 20
2014 Quebec (excluding National Capital Region) 21 7 21 7 7 29 7 44 22 14
2014 Northwest Territories 15 8 31 0 0 46 0 43 0 13
2014 Nunavut 31 31 25 0 0 13 0 71 0 16
2014 British Columbia 33 40 13 0 0 13 0 85 0 15
2014 Alberta 31 28 21 8 5 6 1 64 14 80
2014 Prince Edward Island 37 25 23 1 1 11 1 71 3 71

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 National Capital Region 16 84 832
2014 British Columbia 0 100 15
2014 Alberta 19 81 80
2014 Prince Edward Island 15 85 71

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 National Capital Region 83 17 130
2014 Alberta 80 20 15
2014 Prince Edward Island 91 9 11

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 72 19 2 6 2 0 0 91 7 108
2014 Alberta 67 25 8 0 0 0 0 92 0 12
2014 Prince Edward Island 50 40 0 10 0 0 0 90 10 10

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 27 37 7 4 2 2 20 83 8 832
2014 Ontario (excluding National Capital Region) 38 24 5 0 5 0 29 87 7 21
2014 Quebec (excluding National Capital Region) 0 36 14 0 0 7 43 71 0 14
2014 Northwest Territories 23 54 8 8 0 0 8 83 8 13
2014 Nunavut 38 31 19 0 0 0 13 79 0 16
2014 British Columbia 7 53 0 13 0 0 27 82 18 15
2014 Alberta 11 13 9 4 3 4 58 61 16 80
2014 Prince Edward Island 38 48 3 1 0 0 10 95 2 71

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 11 13 16 3 3 24 30 52 14 831
2014 Ontario (excluding National Capital Region) 10 24 5 5 0 10 48 78 11 21
2014 Quebec (excluding National Capital Region) 0 7 36 0 7 29 21 14 14 14
2014 Northwest Territories 8 15 23 15 0 23 15 38 25 13
2014 Nunavut 6 19 19 6 6 31 13 44 22 16
2014 British Columbia 7 7 13 13 7 33 20 29 43 15
2014 Alberta 3 4 8 1 5 5 75 31 31 80
2014 Prince Edward Island 20 34 21 1 1 11 11 69 4 71

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 36 25 8 2 1 8 19 84 5 832
2014 Ontario (excluding National Capital Region) 38 14 10 0 0 0 38 85 0 21
2014 Quebec (excluding National Capital Region) 0 29 14 0 0 14 43 67 0 14
2014 Northwest Territories 15 23 38 0 0 15 8 50 0 13
2014 Nunavut 44 25 19 0 0 0 13 79 0 16
2014 British Columbia 33 33 0 7 0 0 27 91 9 15
2014 Alberta 15 8 6 1 0 11 59 75 4 80
2014 Prince Edward Island 52 23 8 0 1 4 11 88 2 71

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 National Capital Region 33 24 10 4 1 9 19 79 7 831
2014 Ontario (excluding National Capital Region) 48 10 10 0 0 0 33 86 0 21
2014 Quebec (excluding National Capital Region) 0 21 21 0 0 14 43 50 0 14
2014 Northwest Territories 8 23 31 0 0 31 8 50 0 13
2014 Nunavut 25 19 19 6 0 13 19 64 9 16
2014 British Columbia 27 20 13 0 0 13 27 78 0 15
2014 Alberta 10 9 8 4 3 10 58 58 19 80
2014 Prince Edward Island 44 30 13 1 0 1 11 84 2 71