2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 94. In total, how many years have you been working in your current department or agency?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 43 41 8 5 2 0 0 85 7 304
2014 3 to 10 years in current department or agency 41 36 10 10 4 0 0 77 13 540
2014 11 to 20 years in current department or agency 45 32 12 8 3 0 0 77 11 145
2014 More than 20 years in current department or agency 58 27 10 6 0 0 0 85 6 52

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 78 17 3 0 0 0 1 96 1 304
2014 3 to 10 years in current department or agency 73 22 3 1 1 0 1 95 2 540
2014 11 to 20 years in current department or agency 74 23 1 1 1 0 0 97 2 145
2014 More than 20 years in current department or agency 83 13 4 0 0 0 0 96 0 52

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 72 19 6 2 1 0 0 92 2 304
2014 3 to 10 years in current department or agency 65 24 8 2 1 0 0 89 4 540
2014 11 to 20 years in current department or agency 66 28 5 1 1 0 0 93 2 145
2014 More than 20 years in current department or agency 79 19 2 0 0 0 0 98 0 52

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 54 36 5 4 1 0 0 90 5 304
2014 3 to 10 years in current department or agency 49 31 10 7 4 0 1 80 10 539
2014 11 to 20 years in current department or agency 50 30 12 3 4 0 0 80 8 145
2014 More than 20 years in current department or agency 62 29 6 4 0 0 0 90 4 52

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 54 28 11 5 2 0 0 82 7 304
2014 3 to 10 years in current department or agency 40 27 15 9 7 1 0 68 17 539
2014 11 to 20 years in current department or agency 34 32 14 12 6 1 0 67 18 145
2014 More than 20 years in current department or agency 40 35 19 4 2 0 0 75 6 52

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 53 30 9 6 2 0 0 83 8 303
2014 3 to 10 years in current department or agency 41 28 13 12 6 0 0 69 18 540
2014 11 to 20 years in current department or agency 34 37 12 10 6 1 0 72 15 145
2014 More than 20 years in current department or agency 44 31 17 8 0 0 0 75 8 52

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 47 17 15 7 7 3 3 69 15 304
2014 3 to 10 years in current department or agency 38 17 15 15 11 2 1 57 27 540
2014 11 to 20 years in current department or agency 33 28 14 10 10 3 0 64 21 145
2014 More than 20 years in current department or agency 49 25 16 6 0 2 2 78 6 51
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 59 25 8 3 2 2 2 87 5 304
2014 3 to 10 years in current department or agency 49 27 9 6 5 0 3 79 12 538
2014 11 to 20 years in current department or agency 46 32 12 5 3 1 1 80 8 145
2014 More than 20 years in current department or agency 50 29 13 4 0 0 4 82 4 52

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 55 27 10 4 2 0 1 83 6 304
2014 3 to 10 years in current department or agency 44 29 10 9 6 0 2 76 15 540
2014 11 to 20 years in current department or agency 42 39 9 7 3 0 0 81 10 145
2014 More than 20 years in current department or agency 42 40 12 2 0 0 4 86 2 52

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 61 20 9 6 2 0 1 83 8 303
2014 3 to 10 years in current department or agency 53 24 9 6 5 0 2 80 11 539
2014 11 to 20 years in current department or agency 52 31 8 5 3 0 0 83 8 145
2014 More than 20 years in current department or agency 52 29 10 2 4 0 4 84 6 52

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 50 29 8 5 5 4 0 82 10 304
2014 3 to 10 years in current department or agency 33 35 12 10 7 2 0 69 18 538
2014 11 to 20 years in current department or agency 35 28 14 8 12 3 0 65 21 145
2014 More than 20 years in current department or agency 37 37 12 10 2 2 2 76 12 52

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 51 28 9 6 4 2 0 81 10 302
2014 3 to 10 years in current department or agency 33 31 15 11 10 0 1 64 21 540
2014 11 to 20 years in current department or agency 29 31 16 13 10 1 0 60 24 144
2014 More than 20 years in current department or agency 31 44 12 10 2 0 2 76 12 52

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 40 30 12 9 4 5 0 74 14 304
2014 3 to 10 years in current department or agency 26 32 16 14 10 2 1 59 24 539
2014 11 to 20 years in current department or agency 21 34 15 16 8 5 0 59 25 145
2014 More than 20 years in current department or agency 25 33 29 8 2 2 2 60 10 52

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 47 23 12 6 7 5 0 74 13 304
2014 3 to 10 years in current department or agency 28 28 15 13 12 4 0 58 26 540
2014 11 to 20 years in current department or agency 28 32 12 12 12 3 0 62 26 145
2014 More than 20 years in current department or agency 27 31 23 12 2 4 2 61 14 52

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 40 31 10 9 5 4 1 75 15 304
2014 3 to 10 years in current department or agency 24 31 15 17 11 1 1 56 29 540
2014 11 to 20 years in current department or agency 25 33 14 17 11 0 0 58 28 145
2014 More than 20 years in current department or agency 17 42 19 15 2 2 2 62 18 52

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 64 24 5 2 2 2 2 91 4 304
2014 3 to 10 years in current department or agency 52 29 9 4 4 0 1 82 9 538
2014 11 to 20 years in current department or agency 50 27 10 6 6 1 1 78 11 145
2014 More than 20 years in current department or agency 40 37 12 6 0 2 4 82 6 52
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 45 30 12 8 3 1 1 76 11 304
2014 3 to 10 years in current department or agency 32 34 11 14 9 0 1 67 22 540
2014 11 to 20 years in current department or agency 25 37 8 19 11 0 1 62 30 145
2014 More than 20 years in current department or agency 38 44 10 4 2 0 2 84 6 52

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 17 22 13 10 6 24 8 57 24 304
2014 3 to 10 years in current department or agency 17 24 15 16 13 11 4 48 34 540
2014 11 to 20 years in current department or agency 19 22 12 17 14 10 6 49 36 145
2014 More than 20 years in current department or agency 24 25 24 10 2 14 2 58 14 51

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 49 33 8 5 3 0 2 84 8 304
2014 3 to 10 years in current department or agency 42 30 12 8 5 0 2 75 13 539
2014 11 to 20 years in current department or agency 39 39 9 7 6 0 0 78 13 145
2014 More than 20 years in current department or agency 42 35 12 6 2 0 4 80 8 52

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 47 26 9 5 2 7 5 82 8 304
2014 3 to 10 years in current department or agency 48 26 10 5 4 3 3 80 10 540
2014 11 to 20 years in current department or agency 52 33 10 1 1 0 3 87 2 145
2014 More than 20 years in current department or agency 54 33 4 2 0 0 8 94 2 52

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 33 31 12 4 0 6 13 80 6 67
2014 3 to 10 years in current department or agency 38 33 5 7 5 1 10 80 14 150
2014 11 to 20 years in current department or agency 43 30 14 5 0 5 5 80 5 44
2014 More than 20 years in current department or agency 27 50 9 5 0 0 9 85 5 22

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 46 38 5 6 1 1 3 88 7 303
2014 3 to 10 years in current department or agency 38 36 8 10 4 1 2 77 15 540
2014 11 to 20 years in current department or agency 39 32 14 8 6 2 1 72 13 145
2014 More than 20 years in current department or agency 38 48 6 8 0 0 0 87 8 52

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 45 25 8 6 2 11 3 81 10 303
2014 3 to 10 years in current department or agency 37 27 11 10 7 6 3 70 18 540
2014 11 to 20 years in current department or agency 39 23 12 12 8 5 1 65 21 145
2014 More than 20 years in current department or agency 40 29 15 8 4 2 2 72 12 52

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 43 32 8 13 2 0 2 77 15 304
2014 3 to 10 years in current department or agency 45 29 11 9 5 0 1 74 14 540
2014 11 to 20 years in current department or agency 48 32 6 7 8 0 0 79 14 145
2014 More than 20 years in current department or agency 56 35 4 4 2 0 0 90 6 52

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 50 38 8 4 1 0 0 87 5 304
2014 3 to 10 years in current department or agency 50 31 10 6 4 0 0 80 10 540
2014 11 to 20 years in current department or agency 46 32 10 8 4 0 0 79 12 145
2014 More than 20 years in current department or agency 65 21 10 2 2 0 0 87 4 52

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 57 30 7 5 2 0 0 87 6 304
2014 3 to 10 years in current department or agency 56 31 6 5 3 0 0 86 8 539
2014 11 to 20 years in current department or agency 55 32 4 6 3 0 0 88 8 145
2014 More than 20 years in current department or agency 69 25 2 4 0 0 0 94 4 52

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 43 30 9 5 4 9 1 80 10 304
2014 3 to 10 years in current department or agency 36 27 13 14 7 1 1 65 22 538
2014 11 to 20 years in current department or agency 31 32 12 13 11 1 0 64 24 144
2014 More than 20 years in current department or agency 38 40 12 6 0 2 2 82 6 52

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 22 20 13 17 13 4 12 50 35 304
2014 3 to 10 years in current department or agency 16 18 11 16 29 1 9 38 50 540
2014 11 to 20 years in current department or agency 12 17 16 21 26 0 9 32 51 145
2014 More than 20 years in current department or agency 8 25 29 10 17 2 10 37 30 52

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 43 38 8 5 4 0 1 82 10 304
2014 3 to 10 years in current department or agency 33 37 11 11 8 0 0 70 19 540
2014 11 to 20 years in current department or agency 31 39 8 14 8 0 0 70 22 145
2014 More than 20 years in current department or agency 42 40 6 10 2 0 0 83 12 52

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 48 32 11 7 1 0 1 81 8 304
2014 3 to 10 years in current department or agency 38 35 11 8 6 0 1 74 15 539
2014 11 to 20 years in current department or agency 38 32 10 13 6 0 1 70 19 145
2014 More than 20 years in current department or agency 40 37 15 4 2 0 2 78 6 52

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 50 31 9 6 3 0 1 82 9 304
2014 3 to 10 years in current department or agency 39 35 10 11 5 0 1 75 15 540
2014 11 to 20 years in current department or agency 39 33 11 8 7 1 1 73 15 145
2014 More than 20 years in current department or agency 44 42 8 4 2 0 0 87 6 52

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 59 24 6 7 2 0 2 85 9 304
2014 3 to 10 years in current department or agency 49 30 9 6 5 0 1 80 11 539
2014 11 to 20 years in current department or agency 47 28 9 6 10 0 1 75 16 145
2014 More than 20 years in current department or agency 42 46 4 6 2 0 0 88 8 52

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 33 20 8 8 5 4 22 72 17 304
2014 3 to 10 years in current department or agency 35 23 8 7 9 1 17 71 20 540
2014 11 to 20 years in current department or agency 43 18 8 9 8 1 12 71 20 145
2014 More than 20 years in current department or agency 37 19 8 2 4 2 29 81 8 52

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 44 31 14 6 4 0 2 77 9 304
2014 3 to 10 years in current department or agency 39 36 14 6 4 0 2 76 10 540
2014 11 to 20 years in current department or agency 36 35 12 10 5 0 3 73 15 145
2014 More than 20 years in current department or agency 46 21 19 10 2 0 2 69 12 52

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 59 17 5 3 5 5 7 86 9 304
2014 3 to 10 years in current department or agency 56 18 6 6 7 2 6 80 14 539
2014 11 to 20 years in current department or agency 50 28 6 5 7 1 3 82 12 145
2014 More than 20 years in current department or agency 50 25 6 4 2 0 13 87 7 52

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Less than 3 years in current department or agency 29 37 34 304
2014 3 to 10 years in current department or agency 34 32 34 540
2014 11 to 20 years in current department or agency 25 43 32 145
2014 More than 20 years in current department or agency 33 38 29 52

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Less than 3 years in current department or agency 8 14 50 10 18 88
2014 3 to 10 years in current department or agency 10 9 67 5 9 182
2014 11 to 20 years in current department or agency 36 8 33 14 8 36
2014 More than 20 years in current department or agency 94 0 0 6 0 17
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 63 31 3 3 1 0 0 93 4 304
2014 3 to 10 years in current department or agency 55 31 7 5 2 1 0 86 7 539
2014 11 to 20 years in current department or agency 53 32 7 1 6 0 1 87 6 145
2014 More than 20 years in current department or agency 73 25 2 0 0 0 0 98 0 52

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 49 36 8 3 3 1 0 86 5 304
2014 3 to 10 years in current department or agency 38 37 12 8 5 1 0 75 13 540
2014 11 to 20 years in current department or agency 31 41 14 10 4 0 0 72 14 145
2014 More than 20 years in current department or agency 29 54 12 4 2 0 0 83 6 52

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 43 30 11 5 2 8 1 81 8 304
2014 3 to 10 years in current department or agency 34 37 13 5 4 6 0 76 10 540
2014 11 to 20 years in current department or agency 31 45 13 6 3 3 0 78 9 145
2014 More than 20 years in current department or agency 35 48 12 4 0 2 0 84 4 52

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 7 16 23 28 19 2 5 51 25 304
2014 3 to 10 years in current department or agency 8 22 33 20 14 0 3 35 31 539
2014 11 to 20 years in current department or agency 8 26 41 14 9 0 3 23 34 145
2014 More than 20 years in current department or agency 2 29 42 13 10 0 4 24 32 52

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 7 10 20 22 33 4 5 60 18 303
2014 3 to 10 years in current department or agency 7 17 24 25 22 1 3 50 25 539
2014 11 to 20 years in current department or agency 7 11 32 32 15 1 3 48 19 144
2014 More than 20 years in current department or agency 6 13 27 25 25 0 4 52 20 52

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 7 12 20 25 28 2 5 57 21 304
2014 3 to 10 years in current department or agency 9 12 28 24 23 1 4 49 21 540
2014 11 to 20 years in current department or agency 8 12 29 31 19 0 1 51 20 143
2014 More than 20 years in current department or agency 2 19 27 23 25 0 4 50 22 52

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 2 12 17 34 30 1 5 67 14 304
2014 3 to 10 years in current department or agency 4 13 27 31 22 0 3 54 18 537
2014 11 to 20 years in current department or agency 3 9 37 31 17 0 3 50 12 143
2014 More than 20 years in current department or agency 0 15 31 37 12 0 6 51 16 52

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 8 17 18 18 29 3 6 52 28 303
2014 3 to 10 years in current department or agency 14 20 27 18 19 1 3 38 35 539
2014 11 to 20 years in current department or agency 11 19 32 16 17 0 5 35 31 144
2014 More than 20 years in current department or agency 13 25 31 15 10 0 6 27 41 52

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 4 10 16 26 30 6 8 66 16 303
2014 3 to 10 years in current department or agency 5 14 25 29 23 1 4 55 19 537
2014 11 to 20 years in current department or agency 8 12 28 26 23 0 4 51 20 144
2014 More than 20 years in current department or agency 4 15 31 23 21 0 6 47 20 52

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 4 13 27 23 27 3 3 53 18 303
2014 3 to 10 years in current department or agency 9 16 28 24 19 1 3 45 26 538
2014 11 to 20 years in current department or agency 7 14 30 26 20 1 2 47 22 143
2014 More than 20 years in current department or agency 8 8 41 22 10 2 8 36 18 49

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 73 23 3 1 0 0 0 96 2 302
2014 3 to 10 years in current department or agency 60 33 4 2 1 0 0 93 3 540
2014 11 to 20 years in current department or agency 64 31 3 2 0 0 0 95 2 145
2014 More than 20 years in current department or agency 56 44 0 0 0 0 0 100 0 52

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 53 23 10 7 4 1 2 79 11 304
2014 3 to 10 years in current department or agency 46 26 8 11 7 0 1 73 18 540
2014 11 to 20 years in current department or agency 43 30 12 7 8 0 0 73 15 145
2014 More than 20 years in current department or agency 48 44 4 4 0 0 0 92 4 52

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 59 28 5 6 1 0 1 88 7 304
2014 3 to 10 years in current department or agency 44 35 9 6 5 0 1 80 11 540
2014 11 to 20 years in current department or agency 46 35 8 9 2 1 0 81 11 145
2014 More than 20 years in current department or agency 48 42 4 6 0 0 0 90 6 52

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 56 27 6 4 1 6 1 89 5 304
2014 3 to 10 years in current department or agency 43 33 12 4 2 4 1 81 7 540
2014 11 to 20 years in current department or agency 46 31 10 6 5 3 0 79 11 145
2014 More than 20 years in current department or agency 50 29 15 6 0 0 0 79 6 52

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 61 30 3 3 1 2 0 93 4 303
2014 3 to 10 years in current department or agency 43 33 13 6 3 1 1 78 9 540
2014 11 to 20 years in current department or agency 41 37 8 8 5 1 0 78 13 145
2014 More than 20 years in current department or agency 46 40 10 4 0 0 0 87 4 52

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 73 19 5 2 2 0 0 92 4 304
2014 3 to 10 years in current department or agency 53 32 8 4 3 0 0 86 7 540
2014 11 to 20 years in current department or agency 47 37 5 6 6 1 0 84 11 145
2014 More than 20 years in current department or agency 50 42 2 4 0 0 2 94 4 52

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 37 23 11 8 6 8 7 71 17 304
2014 3 to 10 years in current department or agency 30 30 13 10 10 2 4 64 22 540
2014 11 to 20 years in current department or agency 34 28 12 12 10 2 2 65 23 145
2014 More than 20 years in current department or agency 35 37 15 10 0 2 2 74 10 52

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 62 28 6 3 0 1 0 92 3 304
2014 3 to 10 years in current department or agency 48 39 7 4 0 2 1 89 4 540
2014 11 to 20 years in current department or agency 50 34 9 4 1 2 0 85 6 145
2014 More than 20 years in current department or agency 52 37 8 2 0 0 2 90 2 52

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 51 28 8 6 3 1 3 83 10 304
2014 3 to 10 years in current department or agency 45 29 11 7 5 1 1 76 13 540
2014 11 to 20 years in current department or agency 46 31 6 7 8 1 0 78 15 145
2014 More than 20 years in current department or agency 44 44 8 2 0 2 0 90 2 52

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 37 29 16 5 4 7 3 73 10 304
2014 3 to 10 years in current department or agency 32 32 14 10 6 5 1 68 17 540
2014 11 to 20 years in current department or agency 35 33 13 11 6 2 0 69 18 144
2014 More than 20 years in current department or agency 25 46 23 2 0 4 0 74 2 52

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 27 16 13 10 7 16 10 58 23 304
2014 3 to 10 years in current department or agency 20 17 18 13 15 9 8 45 33 540
2014 11 to 20 years in current department or agency 22 24 11 15 17 9 2 52 36 145
2014 More than 20 years in current department or agency 25 15 35 10 4 8 4 46 15 52

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 53 37 4 4 1 0 1 91 5 304
2014 3 to 10 years in current department or agency 51 39 3 6 1 0 0 90 7 540
2014 11 to 20 years in current department or agency 52 37 3 3 5 0 0 89 8 145
2014 More than 20 years in current department or agency 69 19 2 6 4 0 0 88 10 52

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 59 22 5 7 5 0 2 82 13 304
2014 3 to 10 years in current department or agency 57 25 6 7 4 0 1 83 11 539
2014 11 to 20 years in current department or agency 53 30 2 8 7 0 1 83 15 145
2014 More than 20 years in current department or agency 69 17 4 4 6 0 0 87 10 52

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 63 26 5 4 1 0 2 90 5 304
2014 3 to 10 years in current department or agency 57 29 7 5 1 0 1 87 5 540
2014 11 to 20 years in current department or agency 51 33 8 3 5 0 0 84 8 144
2014 More than 20 years in current department or agency 71 29 0 0 0 0 0 100 0 52

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 78 15 3 2 1 0 1 95 2 304
2014 3 to 10 years in current department or agency 74 19 3 2 1 0 1 94 3 539
2014 11 to 20 years in current department or agency 77 14 3 2 3 0 0 91 6 145
2014 More than 20 years in current department or agency 83 13 0 2 0 0 2 98 2 52

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 66 18 6 5 2 0 2 86 7 304
2014 3 to 10 years in current department or agency 68 18 4 6 4 0 1 87 9 539
2014 11 to 20 years in current department or agency 71 18 1 6 3 0 1 90 8 145
2014 More than 20 years in current department or agency 69 17 2 8 2 0 2 88 10 52

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 74 15 5 2 2 1 2 91 4 304
2014 3 to 10 years in current department or agency 71 16 3 5 3 0 2 89 9 539
2014 11 to 20 years in current department or agency 76 17 1 2 2 0 2 94 4 145
2014 More than 20 years in current department or agency 71 13 6 6 0 0 4 88 6 52

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 86 7 2 2 0 0 3 96 3 304
2014 3 to 10 years in current department or agency 80 11 2 2 1 0 3 94 4 539
2014 11 to 20 years in current department or agency 84 10 2 1 2 0 1 94 3 145
2014 More than 20 years in current department or agency 71 12 4 6 0 0 8 90 6 52

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 70 16 6 3 1 2 2 89 4 303
2014 3 to 10 years in current department or agency 65 19 6 5 3 0 2 86 7 539
2014 11 to 20 years in current department or agency 66 21 7 2 2 0 2 89 4 145
2014 More than 20 years in current department or agency 62 23 8 4 0 0 4 88 4 52

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 68 15 3 3 1 5 5 93 4 304
2014 3 to 10 years in current department or agency 69 17 5 2 1 2 3 91 4 539
2014 11 to 20 years in current department or agency 76 15 3 1 1 1 1 94 3 144
2014 More than 20 years in current department or agency 79 12 6 2 0 2 0 92 2 52

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in current department or agency 12 88 303
2014 3 to 10 years in current department or agency 19 81 540
2014 11 to 20 years in current department or agency 16 84 145

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 26 35
2014 3 to 10 years in current department or agency 61 99
2014 11 to 20 years in current department or agency 43 23

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 80 35
2014 3 to 10 years in current department or agency 58 99
2014 11 to 20 years in current department or agency 61 23

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 5 99

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 35
2014 11 to 20 years in current department or agency 0 23

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 35

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in current department or agency 0 23

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 34 35
2014 3 to 10 years in current department or agency 45 99
2014 11 to 20 years in current department or agency 26 23

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 43 35
2014 3 to 10 years in current department or agency 33 99
2014 11 to 20 years in current department or agency 35 23

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 40 35
2014 3 to 10 years in current department or agency 39 99
2014 11 to 20 years in current department or agency 39 23

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 46 35
2014 3 to 10 years in current department or agency 37 99
2014 11 to 20 years in current department or agency 43 23

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 29 35
2014 3 to 10 years in current department or agency 29 99
2014 11 to 20 years in current department or agency 26 23

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 57 35
2014 3 to 10 years in current department or agency 57 99
2014 11 to 20 years in current department or agency 57 23

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 29 35
2014 3 to 10 years in current department or agency 39 99
2014 11 to 20 years in current department or agency 43 23

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 35
2014 11 to 20 years in current department or agency 0 23

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 6 99
2014 11 to 20 years in current department or agency 0 23

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 12 99

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 43 35
2014 3 to 10 years in current department or agency 41 99
2014 11 to 20 years in current department or agency 57 23

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 29 35
2014 3 to 10 years in current department or agency 21 99
2014 11 to 20 years in current department or agency 26 23

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 14 35
2014 3 to 10 years in current department or agency 12 99

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 57 35
2014 3 to 10 years in current department or agency 53 99
2014 11 to 20 years in current department or agency 65 23

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 29 35
2014 3 to 10 years in current department or agency 29 99
2014 11 to 20 years in current department or agency 22 23

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 22 99
2014 11 to 20 years in current department or agency 30 23

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 11 99

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 9 99
2014 11 to 20 years in current department or agency 22 23

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 35
2014 3 to 10 years in current department or agency 6 99

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 17 99

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 12 99

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 20 35
2014 3 to 10 years in current department or agency 19 99
2014 11 to 20 years in current department or agency 22 23

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 11 93

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 17 35
2014 3 to 10 years in current department or agency 23 93

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 12 93

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 5 93
2014 11 to 20 years in current department or agency 0 21

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 8 93

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 35
2014 3 to 10 years in current department or agency 5 93

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 34 35
2014 11 to 20 years in current department or agency 0 21

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 11 93

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 26 35
2014 3 to 10 years in current department or agency 28 93
2014 11 to 20 years in current department or agency 33 21

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 14 35
2014 3 to 10 years in current department or agency 9 93

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 69 35
2014 3 to 10 years in current department or agency 49 93
2014 11 to 20 years in current department or agency 48 21

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in current department or agency 0 21

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 60 35
2014 3 to 10 years in current department or agency 52 93
2014 11 to 20 years in current department or agency 52 21

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 11 93
2014 11 to 20 years in current department or agency 0 21

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 21 9 10 4 3 39 14 64 15 304
2014 3 to 10 years in current department or agency 19 14 18 9 6 23 10 49 23 539
2014 11 to 20 years in current department or agency 20 20 14 13 8 21 4 54 28 145
2014 More than 20 years in current department or agency 33 19 17 6 4 17 4 66 12 52

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 40 23 10 5 2 16 4 79 9 304
2014 3 to 10 years in current department or agency 31 26 20 7 5 10 1 64 14 539
2014 11 to 20 years in current department or agency 30 27 22 8 7 6 1 61 15 145
2014 More than 20 years in current department or agency 37 33 17 4 4 4 2 73 8 52

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in current department or agency 4 96 303
2014 3 to 10 years in current department or agency 7 93 539
2014 11 to 20 years in current department or agency 6 94 143

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 45 11
2014 3 to 10 years in current department or agency 38 37

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 82 11
2014 3 to 10 years in current department or agency 89 37

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 37

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 16 37

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 14 37

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 41 37

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 38 37

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 37

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 14 37

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 37

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 22 37

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 35 37

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 16 37

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 16 37

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 55 11
2014 3 to 10 years in current department or agency 46 37

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 36

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 14 36

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 31 36

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 14 36

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 61 36

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 11

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 45 11
2014 3 to 10 years in current department or agency 67 36

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 21 11 9 0 1 41 17 75 2 304
2014 3 to 10 years in current department or agency 19 12 19 3 3 31 12 55 11 539
2014 11 to 20 years in current department or agency 23 19 17 3 5 28 5 64 11 145
2014 More than 20 years in current department or agency 33 17 23 2 2 19 4 65 5 52

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 40 26 10 1 1 20 3 85 2 303
2014 3 to 10 years in current department or agency 36 23 19 4 3 14 2 70 7 538
2014 11 to 20 years in current department or agency 34 31 14 4 5 11 0 74 10 145
2014 More than 20 years in current department or agency 44 27 19 4 0 4 2 76 4 52

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in current department or agency 13 88 304
2014 3 to 10 years in current department or agency 18 82 539
2014 11 to 20 years in current department or agency 17 83 145
2014 More than 20 years in current department or agency 10 90 52

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in current department or agency 84 16 38
2014 3 to 10 years in current department or agency 82 18 99
2014 11 to 20 years in current department or agency 92 8 24

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 75 16 0 3 3 0 3 94 6 32
2014 3 to 10 years in current department or agency 67 22 5 6 0 0 0 89 6 81
2014 11 to 20 years in current department or agency 68 18 5 5 5 0 0 86 9 22

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 24 33 8 5 2 4 25 80 9 304
2014 3 to 10 years in current department or agency 24 37 7 5 2 1 24 81 9 539
2014 11 to 20 years in current department or agency 39 37 5 3 1 1 14 89 5 145
2014 More than 20 years in current department or agency 21 46 2 0 2 0 29 95 3 52

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 9 11 13 3 2 28 36 53 12 304
2014 3 to 10 years in current department or agency 12 14 16 3 4 20 32 53 15 538
2014 11 to 20 years in current department or agency 16 21 15 5 3 17 23 61 14 145
2014 More than 20 years in current department or agency 10 17 21 0 4 13 35 52 7 52

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 36 21 7 1 0 11 24 87 2 304
2014 3 to 10 years in current department or agency 32 25 10 2 1 6 24 82 5 539
2014 11 to 20 years in current department or agency 48 23 8 3 3 3 12 83 8 145
2014 More than 20 years in current department or agency 31 23 10 2 0 8 27 82 3 52

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 33 19 8 1 0 14 24 84 2 303
2014 3 to 10 years in current department or agency 31 24 12 4 1 6 23 77 7 539
2014 11 to 20 years in current department or agency 36 26 10 7 5 6 11 74 14 145
2014 More than 20 years in current department or agency 21 27 12 0 2 10 29 78 3 52