2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 106. Are you a member of a visible minority group?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 39 34 10 13 4 0 0 74 17 102
2014 Non-visible minority 42 37 10 7 3 0 0 80 10 966
2011 Visible minority 40 35 9 7 7 0 2 77 14 97
2011 Non-visible minority 39 37 11 8 5 0 0 76 12 895
2008 Visible minority 48 30 10 5 5 3 0 80 10 61
2008 Non-visible minority 39 39 12 6 4 0 0 78 10 626

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 79 17 1 2 0 0 1 97 2 102
2014 Non-visible minority 74 20 3 1 1 0 1 95 2 966
2011 Visible minority 75 20 1 0 3 0 1 96 3 97
2011 Non-visible minority 71 24 2 2 0 0 0 96 2 898

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 70 16 7 6 0 1 1 87 6 102
2014 Non-visible minority 67 24 7 1 1 0 0 91 3 966
2011 Visible minority 66 24 3 2 3 1 1 92 5 97
2011 Non-visible minority 61 28 8 2 1 0 0 89 3 898

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 54 28 9 6 2 0 1 83 8 102
2014 Non-visible minority 50 33 9 5 3 0 0 82 9 965
2011 Visible minority 43 41 4 4 6 0 2 86 10 97
2011 Non-visible minority 45 39 7 6 3 0 0 84 9 897
2008 Visible minority 52 22 17 3 3 2 0 76 6 63
2008 Non-visible minority 43 39 10 6 2 0 0 82 8 628

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 41 25 18 8 7 1 0 67 15 102
2014 Non-visible minority 43 29 14 8 5 1 0 72 14 965
2011 Visible minority 29 24 21 11 11 3 1 55 23 97
2011 Non-visible minority 35 30 16 9 10 1 0 66 18 896

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 37 31 14 8 8 1 1 70 16 102
2014 Non-visible minority 44 30 12 10 4 0 0 74 15 965
2011 Visible minority 28 26 20 13 9 2 1 56 23 96
2011 Non-visible minority 35 34 13 10 8 0 0 69 18 894
2008 Visible minority 42 25 17 13 2 2 0 68 14 64
2008 Non-visible minority 38 34 13 9 6 0 0 72 15 627

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 40 18 16 9 14 3 1 60 23 102
2014 Non-visible minority 40 19 15 12 10 3 2 62 23 965
2011 Visible minority 28 22 17 11 16 6 1 53 29 97
2011 Non-visible minority 34 24 15 12 11 4 1 60 24 895
2008 Visible minority 34 23 16 9 11 6 0 62 22 64
2008 Non-visible minority 32 23 17 14 10 4 1 57 25 627
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 50 27 9 7 5 1 1 79 12 102
2014 Non-visible minority 51 27 10 5 4 1 3 81 9 964
2011 Visible minority 40 25 13 5 10 5 2 70 16 97
2011 Non-visible minority 42 30 12 8 5 1 2 75 13 898
2008 Visible minority 48 20 14 8 5 5 0 72 13 64
2008 Non-visible minority 40 30 12 6 7 3 2 73 14 627

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 38 31 11 15 4 0 1 70 19 102
2014 Non-visible minority 47 30 10 7 4 0 2 79 11 966
2011 Visible minority 39 29 11 10 9 0 2 70 19 96
2011 Non-visible minority 41 32 9 9 7 1 1 75 16 895
2008 Visible minority 41 28 13 9 5 5 0 72 15 64
2008 Non-visible minority 37 34 10 8 8 1 2 73 17 627

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 57 19 9 7 7 0 1 77 14 101
2014 Non-visible minority 54 25 10 5 4 0 2 81 9 965

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 40 21 15 9 9 6 0 65 19 100
2014 Non-visible minority 38 33 11 8 7 3 0 73 15 966
2011 Visible minority 23 21 20 12 11 12 1 50 27 96
2011 Non-visible minority 31 31 15 11 9 4 0 64 21 892

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 35 25 18 9 11 2 1 62 20 102
2014 Non-visible minority 37 32 13 10 7 1 0 70 18 963
2011 Visible minority 25 25 18 9 17 5 1 54 27 97
2011 Non-visible minority 29 31 15 10 12 2 1 61 23 892
2008 Visible minority 36 25 17 11 2 9 0 67 14 64
2008 Non-visible minority 32 28 16 9 11 1 2 62 21 625

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 27 24 16 15 14 4 1 54 30 102
2014 Non-visible minority 29 32 16 12 7 3 0 64 20 965
2011 Visible minority 20 25 21 13 9 10 2 51 25 97
2011 Non-visible minority 21 35 17 13 10 3 0 58 24 895
2008 Visible minority 30 28 16 8 2 17 0 70 11 64
2008 Non-visible minority 23 34 17 13 9 3 1 60 23 628

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 33 18 16 14 16 4 0 53 31 102
2014 Non-visible minority 33 28 14 10 9 4 0 64 20 966
2011 Visible minority 22 24 23 6 12 12 1 52 21 97
2011 Non-visible minority 28 31 14 11 11 5 0 62 23 896
2008 Visible minority 30 27 19 3 3 19 0 69 8 64
2008 Non-visible minority 27 29 16 10 10 6 1 60 22 628

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 30 25 14 14 15 2 0 57 29 102
2014 Non-visible minority 28 32 14 15 9 2 1 62 24 966
2011 Visible minority 19 32 15 18 11 4 1 54 31 97
2011 Non-visible minority 21 34 13 17 13 2 0 56 31 896
2008 Visible minority 30 28 22 9 5 6 0 62 15 64
2008 Non-visible minority 23 37 12 16 11 1 0 61 27 627

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 52 26 12 3 6 0 1 79 9 102
2014 Non-visible minority 54 28 8 4 4 1 1 84 8 964
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 35 27 13 15 10 0 0 63 25 102
2014 Non-visible minority 34 34 11 12 7 0 1 69 20 966
2011 Visible minority 27 32 11 10 16 1 2 62 27 97
2011 Non-visible minority 29 37 13 11 9 0 0 67 20 898

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 14 22 13 14 16 17 6 46 38 102
2014 Non-visible minority 18 23 15 14 11 14 5 51 30 965

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 42 27 15 5 10 0 1 70 15 102
2014 Non-visible minority 43 33 10 7 4 0 2 78 12 965
2011 Visible minority 34 33 11 10 9 2 1 69 20 97
2011 Non-visible minority 37 34 11 10 6 0 2 73 16 898
2008 Visible minority 44 27 14 11 3 2 0 71 14 64
2008 Non-visible minority 33 34 12 10 8 1 2 69 18 627

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 41 29 13 4 6 5 2 76 11 102
2014 Non-visible minority 48 28 9 4 3 4 4 83 8 966
2011 Visible minority 41 30 12 4 8 4 2 75 12 97
2011 Non-visible minority 43 29 11 7 6 3 3 76 13 894
2008 Visible minority 42 26 13 3 3 11 2 78 7 62
2008 Non-visible minority 38 28 10 7 6 5 4 73 15 627

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 56 11 11 6 6 0 11 75 13 18
2014 Non-visible minority 35 34 9 6 2 3 10 80 9 271

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 42 29 6 14 5 1 3 74 19 102
2014 Non-visible minority 40 37 8 9 3 1 2 79 12 965
2011 Visible minority 34 25 15 10 10 4 2 62 22 97
2011 Non-visible minority 41 33 10 8 4 2 1 77 13 897
2008 Visible minority 53 23 8 6 2 8 0 83 8 64
2008 Non-visible minority 40 36 7 8 5 2 1 79 14 628

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 34 22 15 8 11 8 3 63 21 102
2014 Non-visible minority 40 26 10 9 5 7 2 73 16 965
2011 Visible minority 32 20 10 14 11 11 2 60 29 96
2011 Non-visible minority 43 25 11 7 7 6 1 73 15 895
2008 Visible minority 44 17 16 8 0 13 3 72 9 64
2008 Non-visible minority 44 23 12 8 6 5 2 72 16 628

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 41 32 9 12 6 0 0 74 18 102
2014 Non-visible minority 45 30 9 9 5 0 1 77 14 966
2011 Visible minority 29 40 10 9 11 0 1 69 20 96
2011 Non-visible minority 34 36 12 9 6 1 3 73 15 898
2008 Visible minority 40 27 17 8 5 2 2 69 13 63
2008 Non-visible minority 35 38 12 8 5 0 2 74 14 628

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 48 34 5 9 4 0 0 82 13 102
2014 Non-visible minority 50 32 10 6 3 0 0 82 8 966
2011 Visible minority 47 31 9 4 6 1 2 81 10 97
2011 Non-visible minority 48 32 10 7 2 0 1 81 9 897
2008 Visible minority 50 31 9 2 6 2 0 83 8 64
2008 Non-visible minority 42 37 11 7 3 0 0 79 10 628

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 58 19 4 16 4 0 0 76 20 102
2014 Non-visible minority 56 31 6 4 2 0 0 87 6 965
2011 Visible minority 44 38 7 2 6 1 2 84 9 97
2011 Non-visible minority 51 33 8 5 2 0 0 84 8 898
2008 Visible minority 55 25 11 0 8 2 0 81 8 64
2008 Non-visible minority 50 36 7 4 3 0 0 87 7 628

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 37 22 11 12 13 5 1 62 26 101
2014 Non-visible minority 37 30 12 10 6 3 1 70 17 964
2011 Visible minority 25 27 15 10 14 8 1 57 26 97
2011 Non-visible minority 28 30 13 11 13 3 2 61 25 897
2008 Visible minority 41 23 22 8 0 6 0 68 8 64
2008 Non-visible minority 30 36 14 9 9 1 1 68 18 628

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 18 12 14 19 26 2 10 33 51 102
2014 Non-visible minority 16 20 13 16 23 2 10 40 45 966
2011 Visible minority 14 16 9 21 33 4 3 32 58 97
2011 Non-visible minority 10 17 15 19 28 2 9 30 53 899
2008 Visible minority 17 23 23 9 23 3 0 42 34 64
2008 Non-visible minority 11 21 14 19 27 2 6 34 50 623

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 31 38 8 7 13 0 3 72 20 102
2014 Non-visible minority 36 38 9 10 6 0 0 74 16 966
2011 Visible minority 27 35 9 12 13 2 2 64 27 97
2011 Non-visible minority 38 35 12 9 6 0 0 73 15 895

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 40 31 12 11 6 0 0 72 17 102
2014 Non-visible minority 40 34 12 8 5 0 1 75 13 965

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 39 33 8 14 4 1 1 74 18 102
2014 Non-visible minority 42 35 10 8 5 0 1 77 13 966
2011 Visible minority 35 38 11 5 5 3 2 77 11 97
2011 Non-visible minority 40 39 10 7 3 0 1 79 11 897

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 52 29 6 10 3 0 0 81 13 102
2014 Non-visible minority 51 29 8 6 5 0 1 81 11 965
2011 Visible minority 45 25 11 6 9 0 3 72 16 97
2011 Non-visible minority 45 31 9 9 4 0 2 78 14 898

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 38 25 10 10 4 1 13 73 16 102
2014 Non-visible minority 35 21 8 7 8 2 19 71 19 966
2011 Visible minority 28 23 15 9 8 2 16 62 20 97
2011 Non-visible minority 29 23 11 7 12 2 17 64 23 897
2008 Visible minority 38 23 11 6 8 3 11 71 16 64
2008 Non-visible minority 33 21 10 9 10 1 16 66 23 626

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 33 41 16 7 1 1 1 76 8 102
2014 Non-visible minority 41 32 14 7 4 0 2 75 11 966
2011 Visible minority 34 33 21 7 4 0 1 68 11 96
2011 Non-visible minority 37 36 13 7 5 0 1 74 13 896
2008 Visible minority 36 36 19 3 5 2 0 73 8 64
2008 Non-visible minority 33 35 18 9 5 0 1 68 14 627

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 62 17 6 5 5 3 3 83 10 102
2014 Non-visible minority 55 19 6 4 6 3 7 82 12 965
2011 Visible minority 41 21 8 10 12 4 4 68 24 97
2011 Non-visible minority 42 26 8 7 8 2 7 74 17 895

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Visible minority 33 30 36 102
2014 Non-visible minority 31 36 33 966
2011 Visible minority 45 25 30 97
2011 Non-visible minority 33 36 31 899

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Visible minority 3 21 59 6 12 34
2014 Non-visible minority 19 8 55 7 12 303
2011 Visible minority 9 10 62 5 14 42
2011 Non-visible minority 20 8 57 7 7 297
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 56 33 5 4 2 0 0 89 6 102
2014 Non-visible minority 58 31 6 3 2 0 0 89 5 965
2011 Visible minority 55 28 5 4 4 2 2 86 9 97
2011 Non-visible minority 51 34 8 5 2 0 0 86 7 898
2008 Visible minority 52 37 3 3 2 3 0 92 5 63
2008 Non-visible minority 53 36 7 1 2 0 0 90 4 628

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 40 29 14 7 9 1 0 70 16 102
2014 Non-visible minority 39 39 11 6 3 1 0 79 10 966
2011 Visible minority 30 32 19 8 11 0 1 62 19 97
2011 Non-visible minority 33 37 12 10 6 1 0 71 16 894

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 37 29 13 7 8 5 1 71 16 102
2014 Non-visible minority 36 37 12 5 3 6 0 79 8 966
2011 Visible minority 26 31 17 8 9 8 1 62 19 97
2011 Non-visible minority 31 36 15 8 5 5 0 70 14 895

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 13 16 32 21 8 3 8 32 32 102
2014 Non-visible minority 7 21 31 22 15 0 3 38 29 965
2011 Visible minority 12 18 43 13 7 2 5 21 33 95
2011 Non-visible minority 9 23 33 21 10 0 3 32 33 894
2008 Visible minority 17 20 23 30 6 2 2 37 39 64
2008 Non-visible minority 11 22 32 22 10 1 2 33 34 627

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 11 13 27 20 20 4 6 43 26 102
2014 Non-visible minority 6 14 24 26 25 1 3 53 21 963
2011 Visible minority 14 15 20 24 12 7 9 42 34 94
2011 Non-visible minority 11 15 25 25 19 1 4 47 27 896
2008 Visible minority 9 11 22 22 25 8 3 53 23 64
2008 Non-visible minority 10 14 27 24 19 2 5 46 25 625

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 15 15 26 22 15 3 5 39 32 102
2014 Non-visible minority 7 12 25 25 25 1 4 53 20 964
2011 Visible minority 19 9 29 20 8 7 8 33 33 96
2011 Non-visible minority 11 17 25 22 19 1 4 43 30 894
2008 Visible minority 15 11 26 27 15 3 3 45 28 62
2008 Non-visible minority 10 14 25 24 21 1 4 48 26 625

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 5 14 23 30 23 1 5 56 20 102
2014 Non-visible minority 3 12 27 32 23 0 3 57 16 961
2011 Visible minority 8 16 28 28 15 3 3 45 25 95
2011 Non-visible minority 6 12 29 30 19 1 4 51 19 896
2008 Visible minority 5 6 27 31 25 2 5 60 12 64
2008 Non-visible minority 8 13 31 25 20 1 2 47 22 626

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 15 21 26 14 20 0 5 35 37 102
2014 Non-visible minority 12 18 25 18 21 1 4 41 32 963
2011 Visible minority 22 21 22 16 10 4 5 28 48 95
2011 Non-visible minority 16 19 24 21 15 1 4 37 37 897
2008 Visible minority 10 14 22 22 22 2 8 49 26 63
2008 Non-visible minority 12 20 26 20 17 1 6 39 33 623

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 2 10 28 31 20 2 8 56 13 101
2014 Non-visible minority 5 13 23 27 25 2 5 57 19 962
2011 Visible minority 21 6 29 20 8 10 7 32 32 94
2011 Non-visible minority 11 16 24 24 18 1 5 45 30 891
2008 Visible minority 6 22 27 13 10 14 8 29 37 63
2008 Non-visible minority 11 18 28 24 13 2 5 39 31 627

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 9 20 32 19 11 3 7 33 32 102
2014 Non-visible minority 7 15 28 24 22 1 3 48 23 958

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 63 28 5 2 2 0 0 91 4 101
2014 Non-visible minority 64 30 3 2 1 0 0 94 3 964
2011 Visible minority 59 35 1 1 1 2 1 97 2 97
2011 Non-visible minority 62 32 3 2 1 0 0 94 3 895

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 43 27 10 9 10 0 1 71 19 102
2014 Non-visible minority 48 26 9 9 6 1 1 75 15 966

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 41 33 13 8 3 1 1 76 11 102
2014 Non-visible minority 49 33 7 7 3 0 1 83 10 966

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 40 26 9 11 6 5 3 72 18 102
2014 Non-visible minority 48 31 11 3 2 4 1 83 5 966

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 45 27 13 6 6 2 1 75 12 102
2014 Non-visible minority 48 34 9 5 2 1 1 83 8 965
2011 Visible minority 32 30 23 2 8 4 1 65 11 97
2011 Non-visible minority 40 36 11 6 4 1 0 78 10 894

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 52 31 6 5 5 1 0 84 10 102
2014 Non-visible minority 57 29 7 4 3 0 0 87 6 966
2011 Visible minority 42 30 13 5 7 3 1 75 12 96
2011 Non-visible minority 48 32 9 5 5 0 0 81 10 895
2008 Visible minority 47 27 17 3 5 2 0 75 8 64
2008 Non-visible minority 45 35 9 6 5 0 0 80 11 626

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 35 26 11 6 14 4 4 67 21 102
2014 Non-visible minority 32 28 13 11 7 4 5 66 20 966

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 49 33 8 6 0 3 1 86 6 102
2014 Non-visible minority 52 35 7 3 1 2 0 89 4 966
2011 Visible minority 40 37 8 3 4 6 2 84 8 96
2011 Non-visible minority 43 39 10 3 2 3 0 84 5 894

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 48 25 7 7 7 4 2 78 15 102
2014 Non-visible minority 46 31 9 7 5 1 1 79 12 966
2011 Visible minority 27 33 10 5 13 9 3 68 20 97
2011 Non-visible minority 42 29 10 8 7 3 1 74 15 894
2008 Visible minority 42 23 14 5 2 11 3 76 7 64
2008 Non-visible minority 38 33 10 9 6 3 1 74 16 628

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 37 25 14 9 5 9 2 69 15 102
2014 Non-visible minority 32 33 15 9 5 5 1 69 15 965
2011 Visible minority 9 29 27 14 7 11 2 43 25 96
2011 Non-visible minority 23 33 18 11 7 6 1 61 19 891

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 23 14 16 13 14 12 10 46 34 102
2014 Non-visible minority 22 18 17 12 12 11 7 49 30 966
2011 Visible minority 15 18 22 13 12 16 4 41 32 97
2011 Non-visible minority 19 20 17 13 13 13 6 48 31 892

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 58 35 3 3 1 0 0 93 4 102
2014 Non-visible minority 52 37 3 5 2 0 1 89 8 966
2011 Visible minority 49 37 4 7 2 0 1 86 10 97
2011 Non-visible minority 48 40 3 7 2 0 0 89 8 899
2008 Visible minority 60 25 6 6 0 2 0 87 6 63
2008 Non-visible minority 48 41 3 6 2 0 0 89 8 627

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 55 25 5 11 4 0 0 80 15 102
2014 Non-visible minority 57 24 5 7 5 0 1 82 12 965
2011 Visible minority 44 30 10 8 3 3 2 78 12 95
2011 Non-visible minority 52 30 6 7 5 0 0 83 11 896

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 60 26 6 7 1 0 0 86 8 102
2014 Non-visible minority 58 30 6 4 1 0 1 88 5 965

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 80 15 2 0 1 0 2 97 1 102
2014 Non-visible minority 76 17 3 2 1 0 1 94 3 965
2011 Visible minority 65 20 6 4 2 1 2 88 7 96
2011 Non-visible minority 74 18 3 3 1 1 0 93 4 899
2008 Visible minority 69 19 8 2 0 2 2 90 2 64
2008 Non-visible minority 72 20 5 2 1 0 0 92 3 626

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 75 14 4 3 2 1 1 91 5 102
2014 Non-visible minority 67 18 4 6 3 0 2 87 9 965
2011 Visible minority 64 17 3 5 4 0 7 87 10 97
2011 Non-visible minority 62 22 5 6 3 0 2 85 9 898
2008 Visible minority 69 13 11 2 2 2 3 85 3 64
2008 Non-visible minority 57 24 5 9 3 0 0 82 13 627

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 75 10 5 4 3 0 3 88 7 102
2014 Non-visible minority 72 16 3 4 2 0 2 91 6 965
2011 Visible minority 66 21 1 4 2 1 4 92 7 95
2011 Non-visible minority 71 18 4 4 2 0 1 90 6 895
2008 Visible minority 59 22 6 3 2 2 6 88 5 64
2008 Non-visible minority 64 19 5 5 4 0 3 86 9 628

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 81 8 2 3 2 0 4 93 5 102
2014 Non-visible minority 82 10 2 2 1 0 3 94 4 965
2011 Visible minority 72 13 1 2 5 2 5 92 7 96
2011 Non-visible minority 81 11 3 2 1 0 2 94 4 895
2008 Visible minority 68 16 6 2 0 2 6 91 2 63
2008 Non-visible minority 76 11 3 5 2 0 3 90 7 627

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 66 16 6 6 1 0 5 86 7 101
2014 Non-visible minority 66 19 6 4 2 1 2 88 6 965

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 68 15 5 5 0 2 5 89 5 101
2014 Non-visible minority 70 17 4 2 1 3 3 92 3 965
2011 Visible minority 61 19 1 1 5 2 11 92 7 97
2011 Non-visible minority 65 19 6 2 1 2 5 90 4 898
2008 Visible minority 66 17 8 2 0 3 5 90 2 64
2008 Non-visible minority 64 18 7 2 1 2 5 89 4 627

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Visible minority 19 81 102
2014 Non-visible minority 16 84 965

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 42 19
2014 Non-visible minority 51 150

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 63 19
2014 Non-visible minority 63 150

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 4 150

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 19

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 19
2014 Non-visible minority 5 150

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 19

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 19
2014 Non-visible minority 3 150

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 37 19
2014 Non-visible minority 41 150

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 37 19
2014 Non-visible minority 35 150

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 37 19
2014 Non-visible minority 40 150

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 32 19
2014 Non-visible minority 41 150

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 28 150

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 58 19
2014 Non-visible minority 56 150

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 19
2014 Non-visible minority 41 150

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 19

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 6 150

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 19
2014 Non-visible minority 13 150

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 42 19
2014 Non-visible minority 44 150

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 25 150

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 15 150

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 37 19
2014 Non-visible minority 58 150

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 30 150

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 32 19
2014 Non-visible minority 19 150

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 13 150

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 11 150

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 4 150

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 15 150

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 9 150

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 32 19
2014 Non-visible minority 18 150

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 8 144

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 41 17
2014 Non-visible minority 16 144

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 10 144

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 17
2014 Non-visible minority 6 144

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 8 144

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 4 144

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 10 144

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 4 144

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 10 144

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 41 17
2014 Non-visible minority 27 144

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 17
2014 Non-visible minority 13 144

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 53 17
2014 Non-visible minority 53 144

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 17

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 47 17
2014 Non-visible minority 53 144

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 10 144

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 19 10 21 12 7 22 11 42 28 102
2014 Non-visible minority 21 14 15 7 5 28 10 56 21 965

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 27 25 19 12 4 10 4 60 18 102
2014 Non-visible minority 34 26 17 6 4 12 1 69 12 965
2011 Visible minority 30 23 27 6 4 9 1 59 11 97
2011 Non-visible minority 34 32 16 6 5 7 1 71 11 893

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Visible minority 11 89 101
2014 Non-visible minority 5 95 964

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 36 50

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 82 11
2014 Non-visible minority 88 50

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11
2014 Non-visible minority 0 50

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 18 50

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 12 50

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 36 50

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 38 50

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11
2014 Non-visible minority 0 50

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 14 50

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 12 50

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11
2014 Non-visible minority 0 50

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 24 50

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 31 49

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 18 49

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11
2014 Non-visible minority 16 49

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11
2014 Non-visible minority 10 49

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11
2014 Non-visible minority 12 49

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 73 11
2014 Non-visible minority 41 49

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11
2014 Non-visible minority 0 47

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11
2014 Non-visible minority 11 47

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 11 47

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 30 47

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Non-visible minority 11 47

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 55 11
2014 Non-visible minority 55 47

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 11

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 55 11
2014 Non-visible minority 60 47

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 18 14 19 5 5 25 15 52 16 102
2014 Non-visible minority 21 13 16 2 2 34 12 63 8 965

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 31 23 23 5 4 12 3 63 10 102
2014 Non-visible minority 37 26 15 3 2 16 2 76 6 963
2011 Visible minority 37 23 20 5 7 6 3 65 12 97
2011 Non-visible minority 40 31 14 4 2 9 0 78 7 897

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Visible minority 15 85 102
2014 Non-visible minority 16 84 965

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Visible minority 73 27 15
2014 Non-visible minority 84 16 152

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 100 0 0 0 0 0 0 100 0 11
2014 Non-visible minority 67 20 4 6 2 0 1 88 8 127

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 24 34 9 9 1 4 20 76 13 102
2014 Non-visible minority 26 37 7 4 2 2 23 84 7 965
2011 Visible minority 22 42 12 11 2 1 9 72 15 97
2011 Non-visible minority 28 40 10 6 1 1 13 80 9 895
2008 Visible minority 28 34 11 6 3 6 11 75 11 64
2008 Non-visible minority 27 39 10 5 3 1 13 78 10 627

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 10 13 16 6 7 15 34 44 25 102
2014 Non-visible minority 11 14 15 3 3 22 31 54 13 964
2011 Visible minority 12 18 28 5 5 21 11 45 15 97
2011 Non-visible minority 10 16 20 6 6 25 16 45 21 895

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 31 18 14 3 2 12 21 72 7 102
2014 Non-visible minority 35 25 8 2 1 7 22 85 4 965
2011 Visible minority 30 29 15 5 2 10 9 72 9 97
2011 Non-visible minority 34 26 13 4 2 8 14 76 8 896
2008 Visible minority 31 28 9 2 2 20 8 83 4 64
2008 Non-visible minority 34 28 10 4 3 9 13 78 9 624

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 31 18 13 3 3 12 21 72 9 102
2014 Non-visible minority 32 24 10 3 1 8 22 79 6 964
2011 Visible minority 27 26 22 4 4 10 7 64 10 97
2011 Non-visible minority 30 27 14 4 3 9 13 73 9 893
2008 Visible minority 36 19 13 3 3 17 9 74 9 64
2008 Non-visible minority 34 28 9 6 4 6 12 76 12 628