2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 105. Are you a person with a disability?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 22 20 12 10 0 0 58 22 60
2014 Not a person with a disability 42 38 9 8 3 0 0 80 11 1015
2011 Person with a disability 36 31 3 17 11 0 1 67 29 60
2011 Not a person with a disability 39 37 12 7 5 0 0 77 12 927
2008 Person with a disability 36 34 20 7 0 2 0 72 7 44
2008 Not a person with a disability 40 38 11 6 4 0 0 79 10 645

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 67 17 10 3 3 0 0 83 7 60
2014 Not a person with a disability 76 20 2 1 1 0 1 96 1 1015
2011 Person with a disability 72 18 0 2 6 0 1 92 8 60
2011 Not a person with a disability 72 24 2 1 0 0 0 96 2 930

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 62 17 17 2 2 2 0 80 3 60
2014 Not a person with a disability 68 23 6 2 1 0 0 91 3 1015
2011 Person with a disability 57 28 5 5 2 1 1 88 7 60
2011 Not a person with a disability 62 27 7 2 1 0 0 90 3 930

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 35 23 17 13 12 0 0 58 25 60
2014 Not a person with a disability 51 32 8 5 3 0 0 84 8 1014
2011 Person with a disability 38 32 5 14 10 0 1 71 24 60
2011 Not a person with a disability 45 40 7 5 3 0 0 85 8 929
2008 Person with a disability 36 36 16 11 0 2 0 73 11 45
2008 Not a person with a disability 44 38 10 5 2 0 0 82 7 648

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 10 18 17 18 0 0 47 35 60
2014 Not a person with a disability 43 30 14 8 5 1 0 73 13 1014
2011 Person with a disability 27 15 15 19 19 5 1 44 40 60
2011 Not a person with a disability 35 31 16 8 9 1 0 66 18 928

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 33 20 18 12 17 0 0 53 28 60
2014 Not a person with a disability 43 31 12 10 4 0 0 74 14 1014
2011 Person with a disability 27 16 13 18 21 3 1 45 41 60
2011 Not a person with a disability 35 34 14 10 7 0 0 69 17 925
2008 Person with a disability 40 11 20 11 16 2 0 52 27 45
2008 Not a person with a disability 38 35 13 10 4 0 0 73 14 648

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 28 7 25 17 22 2 0 36 39 60
2014 Not a person with a disability 41 20 14 12 9 3 2 63 22 1014
2011 Person with a disability 24 16 14 15 24 3 4 43 42 60
2011 Not a person with a disability 34 24 15 12 11 4 1 60 23 927
2008 Person with a disability 33 20 7 24 13 2 0 55 39 45
2008 Not a person with a disability 32 23 17 13 10 4 1 58 24 648
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 43 20 18 3 12 2 2 66 16 60
2014 Not a person with a disability 51 28 9 5 4 1 3 82 9 1013
2011 Person with a disability 24 30 9 12 17 1 6 59 32 60
2011 Not a person with a disability 43 29 12 7 5 2 2 75 12 930
2008 Person with a disability 31 18 18 9 20 4 0 51 30 45
2008 Not a person with a disability 41 30 11 6 6 3 2 75 13 648

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 35 35 8 5 15 0 2 71 20 60
2014 Not a person with a disability 47 30 10 7 4 0 2 79 11 1015
2011 Person with a disability 27 27 7 13 21 2 3 57 36 59
2011 Not a person with a disability 42 32 9 8 6 1 1 75 15 927
2008 Person with a disability 27 36 7 9 18 4 0 65 28 45
2008 Not a person with a disability 38 33 11 8 7 1 2 73 16 648

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 45 23 15 7 7 2 2 71 14 60
2014 Not a person with a disability 55 25 9 5 4 0 2 81 10 1013

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 32 22 13 13 17 3 0 55 31 60
2014 Not a person with a disability 38 33 11 8 7 3 0 73 15 1013
2011 Person with a disability 33 17 10 2 29 8 1 55 34 60
2011 Not a person with a disability 30 31 15 11 8 4 0 64 20 923

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 32 23 13 8 23 0 0 55 32 60
2014 Not a person with a disability 37 32 13 10 7 1 0 70 17 1012
2011 Person with a disability 24 29 1 13 28 3 1 55 43 60
2011 Not a person with a disability 29 30 16 10 12 2 1 61 22 924
2008 Person with a disability 29 18 16 4 29 4 0 49 35 45
2008 Not a person with a disability 33 29 16 10 9 2 2 64 20 646

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 20 25 13 22 18 2 0 46 41 60
2014 Not a person with a disability 29 32 16 12 7 4 0 64 20 1014
2011 Person with a disability 16 22 15 17 19 10 1 43 41 60
2011 Not a person with a disability 21 35 18 13 10 3 1 58 23 927
2008 Person with a disability 20 24 20 4 24 7 0 48 31 45
2008 Not a person with a disability 24 34 16 13 7 5 1 61 21 649

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 27 20 15 8 23 7 0 50 34 60
2014 Not a person with a disability 33 27 14 11 9 4 0 64 21 1015
2011 Person with a disability 30 13 8 15 25 8 1 47 44 60
2011 Not a person with a disability 27 31 16 10 10 5 0 62 21 928
2008 Person with a disability 27 20 16 4 20 13 0 54 28 45
2008 Not a person with a disability 27 29 16 10 9 7 1 61 21 649

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 22 27 12 17 20 3 0 50 38 60
2014 Not a person with a disability 29 32 14 14 9 1 1 62 24 1015
2011 Person with a disability 9 24 9 23 25 8 1 37 53 60
2011 Not a person with a disability 21 34 14 17 12 2 0 57 29 928
2008 Person with a disability 18 27 16 24 11 4 0 47 37 45
2008 Not a person with a disability 24 37 13 15 10 1 0 62 25 648

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 45 18 15 10 10 2 0 64 20 60
2014 Not a person with a disability 55 28 8 4 4 1 1 85 7 1013
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 20 30 15 17 18 0 0 50 35 60
2014 Not a person with a disability 35 33 11 12 7 0 1 70 19 1015
2011 Person with a disability 32 24 6 11 23 0 3 58 35 60
2011 Not a person with a disability 29 37 13 11 9 0 0 67 20 930

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 17 13 27 13 17 8 5 35 35 60
2014 Not a person with a disability 17 24 14 14 11 15 5 51 31 1014

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 33 13 5 10 0 2 71 15 60
2014 Not a person with a disability 43 33 10 7 5 0 2 78 12 1014
2011 Person with a disability 35 25 10 7 21 1 1 62 28 60
2011 Not a person with a disability 37 35 12 10 5 0 2 73 15 930
2008 Person with a disability 24 31 16 13 13 2 0 57 27 45
2008 Not a person with a disability 34 33 12 9 7 1 2 70 17 648

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 43 23 15 7 8 2 2 69 16 60
2014 Not a person with a disability 48 28 9 4 3 4 4 83 8 1015
2011 Person with a disability 33 23 5 15 18 5 1 60 35 60
2011 Not a person with a disability 43 29 11 6 5 3 3 77 11 926
2008 Person with a disability 30 30 11 9 11 7 2 65 23 44
2008 Not a person with a disability 39 28 11 7 6 6 4 74 14 647

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 27 7 40 0 7 0 20 42 8 15
2014 Not a person with a disability 37 35 8 6 3 3 10 82 10 275

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 35 10 10 7 2 0 73 17 60
2014 Not a person with a disability 40 36 8 9 3 1 2 79 13 1014
2011 Person with a disability 35 33 7 11 10 3 2 71 22 59
2011 Not a person with a disability 41 32 11 9 5 2 1 75 14 930
2008 Person with a disability 33 36 11 9 7 2 2 72 16 45
2008 Not a person with a disability 42 35 7 8 5 2 1 80 13 649

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 38 22 13 5 13 8 0 65 20 60
2014 Not a person with a disability 40 26 10 9 6 7 3 72 17 1014
2011 Person with a disability 31 20 9 10 23 5 2 55 36 59
2011 Not a person with a disability 43 25 11 7 7 6 1 73 15 927
2008 Person with a disability 36 20 9 18 11 4 2 60 31 45
2008 Not a person with a disability 44 22 12 8 5 6 2 72 14 649

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 40 18 15 15 12 0 0 58 27 60
2014 Not a person with a disability 45 31 9 9 4 0 1 77 14 1015
2011 Person with a disability 28 30 11 13 15 0 3 60 29 60
2011 Not a person with a disability 34 37 12 8 6 1 3 74 15 929
2008 Person with a disability 23 32 16 16 11 2 0 56 28 44
2008 Not a person with a disability 36 37 12 8 5 0 2 74 13 649

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 25 10 18 10 0 0 62 28 60
2014 Not a person with a disability 50 33 9 5 3 0 0 83 8 1015
2011 Person with a disability 40 31 10 7 8 0 3 74 16 59
2011 Not a person with a disability 49 32 10 6 2 0 1 81 9 930
2008 Person with a disability 40 31 16 7 2 4 0 74 9 45
2008 Not a person with a disability 43 37 11 6 3 0 0 80 9 649

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 42 35 12 5 7 0 0 77 12 60
2014 Not a person with a disability 57 29 6 5 2 0 0 87 7 1014
2011 Person with a disability 39 36 6 15 2 1 1 77 17 60
2011 Not a person with a disability 51 33 8 4 3 0 0 85 7 930
2008 Person with a disability 42 47 2 2 4 2 0 91 7 45
2008 Not a person with a disability 51 35 7 3 3 0 0 86 7 649

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 29 19 14 24 15 0 0 47 39 59
2014 Not a person with a disability 37 30 12 10 7 4 1 70 17 1013
2011 Person with a disability 24 17 12 21 21 3 1 44 43 60
2011 Not a person with a disability 28 31 13 11 12 3 1 62 24 929
2008 Person with a disability 20 24 20 9 24 2 0 45 34 45
2008 Not a person with a disability 32 36 14 8 7 2 1 69 16 649

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 13 12 13 18 37 3 3 27 59 60
2014 Not a person with a disability 16 19 13 17 23 2 10 40 45 1015
2011 Person with a disability 8 8 18 15 39 7 5 18 62 60
2011 Not a person with a disability 10 18 15 19 28 2 8 31 52 931
2008 Person with a disability 18 18 7 20 31 4 2 38 55 45
2008 Not a person with a disability 11 21 16 18 26 2 6 35 48 644

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 25 38 12 7 18 0 0 63 25 60
2014 Not a person with a disability 36 38 9 10 6 0 1 74 16 1015
2011 Person with a disability 28 36 8 9 16 2 2 66 26 59
2011 Not a person with a disability 37 35 12 9 7 0 0 72 16 928

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 30 23 17 17 13 0 0 53 30 60
2014 Not a person with a disability 41 35 11 8 4 0 1 76 12 1014

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 30 25 18 13 12 0 2 56 25 60
2014 Not a person with a disability 42 35 9 8 4 0 1 78 13 1015
2011 Person with a disability 33 24 14 12 11 1 5 61 24 60
2011 Not a person with a disability 40 39 10 7 3 0 1 80 10 929

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 38 23 17 10 12 0 0 62 22 60
2014 Not a person with a disability 51 30 7 6 4 0 1 82 11 1014
2011 Person with a disability 39 32 5 14 8 0 3 72 23 60
2011 Not a person with a disability 46 30 9 9 4 0 2 77 13 930

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 27 23 12 10 12 5 12 60 26 60
2014 Not a person with a disability 36 21 8 7 7 2 19 72 19 1015
2011 Person with a disability 21 20 11 5 20 6 16 54 32 60
2011 Not a person with a disability 29 23 11 8 11 1 17 64 22 929
2008 Person with a disability 41 16 9 9 18 2 5 61 29 44
2008 Not a person with a disability 33 21 10 9 9 2 16 67 21 648

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 25 27 5 3 2 2 64 9 60
2014 Not a person with a disability 40 34 13 7 4 0 2 75 11 1015
2011 Person with a disability 35 37 16 1 9 0 1 73 11 60
2011 Not a person with a disability 37 35 14 8 5 0 1 73 13 927
2008 Person with a disability 31 22 33 0 11 2 0 55 11 45
2008 Not a person with a disability 33 36 17 9 4 0 1 70 14 648

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 56 17 8 3 7 2 7 80 11 59
2014 Not a person with a disability 55 20 6 5 6 3 6 82 12 1015
2011 Person with a disability 35 30 14 9 8 3 1 68 17 60
2011 Not a person with a disability 42 25 8 7 8 2 7 74 17 927

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Person with a disability 30 37 33 60
2014 Not a person with a disability 32 35 33 1015
2011 Person with a disability 41 31 29 60
2011 Not a person with a disability 34 36 31 931

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Person with a disability 11 0 72 11 6 18
2014 Not a person with a disability 18 10 54 7 12 320
2011 Person with a disability 18 7 59 4 12 24
2011 Not a person with a disability 18 9 58 7 8 312
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 52 27 13 3 5 0 0 78 8 60
2014 Not a person with a disability 58 31 5 3 2 0 0 89 5 1013
2011 Person with a disability 49 26 9 9 3 1 3 78 13 60
2011 Not a person with a disability 51 34 8 4 2 0 0 86 6 930
2008 Person with a disability 47 38 7 4 0 4 0 88 5 45
2008 Not a person with a disability 54 36 6 1 2 0 0 90 4 648

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 30 33 12 7 17 2 0 64 24 60
2014 Not a person with a disability 40 38 12 6 3 0 0 79 10 1015
2011 Person with a disability 36 25 10 18 7 2 1 63 26 60
2011 Not a person with a disability 33 37 13 9 6 1 0 71 16 926

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 20 18 3 13 8 0 62 18 60
2014 Not a person with a disability 36 37 12 5 3 6 0 79 8 1015
2011 Person with a disability 30 34 10 12 7 5 1 68 20 60
2011 Not a person with a disability 31 36 15 8 5 5 0 70 14 927

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 17 17 33 13 17 2 2 31 34 60
2014 Not a person with a disability 7 21 31 22 14 1 3 38 30 1014
2011 Person with a disability 14 30 26 17 8 0 3 26 46 60
2011 Not a person with a disability 9 22 35 20 10 0 4 32 32 924
2008 Person with a disability 29 27 22 13 7 2 0 20 57 45
2008 Not a person with a disability 10 22 32 23 10 1 2 34 33 648

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 12 18 28 18 18 0 5 39 32 60
2014 Not a person with a disability 7 14 24 26 25 2 3 53 22 1012
2011 Person with a disability 17 21 24 22 9 3 5 33 41 59
2011 Not a person with a disability 11 15 24 25 19 2 4 47 27 926
2008 Person with a disability 18 24 24 13 16 4 0 30 44 45
2008 Not a person with a disability 9 13 27 24 20 2 5 48 23 646

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 22 13 25 12 18 0 10 33 39 60
2014 Not a person with a disability 7 13 25 26 24 1 4 52 21 1013
2011 Person with a disability 17 20 19 20 14 3 6 38 40 59
2011 Not a person with a disability 12 16 26 22 18 1 5 43 30 926
2008 Person with a disability 25 11 23 11 25 5 0 38 38 44
2008 Not a person with a disability 10 14 25 25 21 1 4 48 25 645

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 7 18 22 23 27 2 2 52 26 60
2014 Not a person with a disability 3 12 26 33 22 0 3 57 16 1010
2011 Person with a disability 16 9 27 23 16 3 6 43 27 59
2011 Not a person with a disability 6 12 28 30 19 1 4 51 19 927
2008 Person with a disability 18 27 20 16 16 4 0 33 47 45
2008 Not a person with a disability 6 12 31 26 21 0 3 49 19 647

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 18 20 27 17 12 2 5 30 41 60
2014 Not a person with a disability 12 19 25 18 21 1 4 41 32 1012
2011 Person with a disability 22 18 20 16 16 4 3 35 43 60
2011 Not a person with a disability 16 20 24 21 14 1 4 37 38 927
2008 Person with a disability 19 33 16 12 14 2 5 28 55 43
2008 Not a person with a disability 11 18 26 21 17 1 6 41 31 645

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 12 15 20 20 27 0 7 50 29 60
2014 Not a person with a disability 4 12 23 28 25 2 5 57 18 1010
2011 Person with a disability 19 21 24 14 15 6 1 31 43 60
2011 Not a person with a disability 12 15 24 24 17 2 5 45 29 920
2008 Person with a disability 13 36 20 16 11 2 2 28 51 45
2008 Not a person with a disability 10 17 28 23 13 3 5 39 30 647

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 10 17 31 14 22 3 2 38 29 58
2014 Not a person with a disability 7 15 28 24 21 1 4 47 23 1009

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 49 27 12 8 3 0 0 76 12 59
2014 Not a person with a disability 64 30 3 2 1 0 0 95 2 1013
2011 Person with a disability 55 36 3 0 3 1 1 93 3 60
2011 Not a person with a disability 63 31 3 2 1 0 0 94 3 927

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 32 23 10 15 18 2 0 56 34 60
2014 Not a person with a disability 48 27 9 9 6 0 1 76 15 1015

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 28 10 15 10 0 0 65 25 60
2014 Not a person with a disability 49 33 7 7 3 0 1 83 9 1015

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 37 22 22 10 3 7 0 63 14 60
2014 Not a person with a disability 48 31 10 4 2 4 1 84 6 1015

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 40 25 13 13 8 0 0 65 22 60
2014 Not a person with a disability 48 33 9 5 2 1 1 83 8 1014
2011 Person with a disability 33 24 9 14 10 8 1 64 26 60
2011 Not a person with a disability 40 36 13 5 4 1 0 78 10 926

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 47 23 12 7 12 0 0 70 18 60
2014 Not a person with a disability 58 30 6 4 3 0 0 88 6 1015
2011 Person with a disability 37 26 10 10 13 3 1 66 24 60
2011 Not a person with a disability 49 32 9 5 4 0 0 81 10 926
2008 Person with a disability 36 31 4 7 20 2 0 68 27 45
2008 Not a person with a disability 46 34 10 5 4 0 0 80 10 647

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 13 32 22 8 18 5 2 48 29 60
2014 Not a person with a disability 33 27 12 10 8 4 5 67 20 1015

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 48 27 18 7 0 0 0 75 7 60
2014 Not a person with a disability 52 35 7 3 0 2 0 90 4 1015
2011 Person with a disability 40 30 12 3 5 7 3 78 9 59
2011 Not a person with a disability 43 39 10 3 2 3 0 85 5 926

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 45 23 7 18 3 3 0 71 22 60
2014 Not a person with a disability 46 31 9 6 5 1 1 79 12 1015
2011 Person with a disability 41 6 4 23 15 7 5 52 43 60
2011 Not a person with a disability 41 31 10 7 7 3 1 75 14 926
2008 Person with a disability 38 20 13 7 11 11 0 65 20 45
2008 Not a person with a disability 38 33 10 9 6 3 2 75 15 649

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 25 25 17 22 8 2 0 52 31 59
2014 Not a person with a disability 33 33 15 8 5 5 1 70 14 1015
2011 Person with a disability 18 20 13 20 16 12 1 43 41 60
2011 Not a person with a disability 22 34 19 10 7 7 1 61 19 923

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 17 15 5 18 28 13 3 38 56 60
2014 Not a person with a disability 22 18 17 12 12 12 7 49 30 1015
2011 Person with a disability 20 10 10 8 35 13 3 36 52 60
2011 Not a person with a disability 19 21 18 13 11 13 6 48 30 924

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 33 42 10 7 8 0 0 75 15 60
2014 Not a person with a disability 53 37 3 5 2 0 0 90 7 1015
2011 Person with a disability 44 42 4 6 3 0 1 87 9 60
2011 Not a person with a disability 49 40 3 7 2 0 0 88 8 931
2008 Person with a disability 33 40 2 13 9 2 0 75 23 45
2008 Not a person with a disability 51 39 3 6 2 0 0 89 7 647

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 40 30 7 5 18 0 0 70 23 60
2014 Not a person with a disability 58 24 5 7 5 0 1 83 12 1014
2011 Person with a disability 44 26 3 10 12 1 3 73 24 60
2011 Not a person with a disability 52 30 6 7 4 0 0 83 11 926

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 43 32 10 10 5 0 0 75 15 60
2014 Not a person with a disability 59 29 6 4 1 0 1 89 5 1014

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 72 17 7 3 0 0 2 90 3 60
2014 Not a person with a disability 76 17 3 2 1 0 1 94 3 1014
2011 Person with a disability 73 14 5 6 1 0 1 88 7 60
2011 Not a person with a disability 73 19 3 3 1 1 1 93 4 930
2008 Person with a disability 62 24 2 7 0 4 0 91 7 45
2008 Not a person with a disability 72 19 5 2 1 0 0 92 3 647

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 67 12 8 7 3 2 2 81 10 60
2014 Not a person with a disability 68 18 4 6 3 0 2 87 9 1014
2011 Person with a disability 56 24 4 11 3 0 3 82 14 60
2011 Not a person with a disability 62 22 5 6 3 0 2 85 9 930
2008 Person with a disability 49 27 7 9 7 2 0 77 16 45
2008 Not a person with a disability 59 23 6 9 3 0 1 82 12 648

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 62 17 7 8 5 0 2 80 14 60
2014 Not a person with a disability 73 16 3 4 2 0 2 91 6 1014
2011 Person with a disability 64 19 6 7 2 2 2 86 8 59
2011 Not a person with a disability 71 18 4 4 2 0 1 90 6 926
2008 Person with a disability 58 24 2 2 7 4 2 88 10 45
2008 Not a person with a disability 64 19 6 5 3 0 3 86 8 649

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 75 5 7 8 2 0 3 83 10 60
2014 Not a person with a disability 82 10 2 2 1 0 3 95 3 1014
2011 Person with a disability 75 7 2 5 6 1 3 85 12 60
2011 Not a person with a disability 80 11 2 2 1 0 3 94 4 926
2008 Person with a disability 64 18 4 11 0 2 0 84 11 45
2008 Not a person with a disability 77 11 3 4 2 0 4 91 6 647

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 52 25 10 8 3 0 2 78 12 60
2014 Not a person with a disability 67 18 6 4 2 1 2 88 6 1013

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 67 18 7 3 2 2 2 88 5 60
2014 Not a person with a disability 70 16 4 2 1 3 4 92 3 1013
2011 Person with a disability 61 20 9 2 0 4 5 88 2 60
2011 Not a person with a disability 65 19 5 2 2 2 5 90 4 930
2008 Person with a disability 53 18 11 4 0 4 9 82 5 45
2008 Not a person with a disability 65 18 7 2 1 2 4 89 3 648

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Person with a disability 37 63 60
2014 Not a person with a disability 15 85 1014

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 67 21
2014 Not a person with a disability 47 151

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 62 21
2014 Not a person with a disability 64 151

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 5 151

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 21

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 21
2014 Not a person with a disability 5 151

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 21

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 21
2014 Not a person with a disability 3 151

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 38 21
2014 Not a person with a disability 41 151

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 48 21
2014 Not a person with a disability 35 151

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 52 21
2014 Not a person with a disability 39 151

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 52 21
2014 Not a person with a disability 38 151

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 52 21
2014 Not a person with a disability 25 151

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 48 21
2014 Not a person with a disability 58 151

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 43 21
2014 Not a person with a disability 36 151

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 151

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 5 151

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 12 151

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 57 21
2014 Not a person with a disability 42 151

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 29 21
2014 Not a person with a disability 23 151

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 15 151

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 67 21
2014 Not a person with a disability 54 151

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 38 21
2014 Not a person with a disability 26 151

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 24 21
2014 Not a person with a disability 19 151

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 24 21
2014 Not a person with a disability 10 151

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 10 151

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 3 151

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 15 151

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 9 151

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 21 151

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 18
2014 Not a person with a disability 9 146

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 19 146

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 10 146

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 18
2014 Not a person with a disability 5 146

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 8 146

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 18
2014 Not a person with a disability 5 146

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 10 146

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 4 146

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 8 146

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 39 18
2014 Not a person with a disability 28 146

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 12 146

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 50 18
2014 Not a person with a disability 53 146

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 44 18
2014 Not a person with a disability 54 146

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 9 146

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 22 3 20 13 18 17 7 33 41 60
2014 Not a person with a disability 20 14 15 8 5 28 10 56 20 1014

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 27 13 25 13 10 10 2 45 26 60
2014 Not a person with a disability 34 26 17 6 4 12 2 69 12 1014
2011 Person with a disability 29 20 13 16 13 7 2 54 32 59
2011 Not a person with a disability 34 32 18 5 4 7 1 71 10 926

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Person with a disability 18 82 60
2014 Not a person with a disability 5 95 1012

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 50 10
2014 Not a person with a disability 31 52

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 80 10
2014 Not a person with a disability 90 52

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10
2014 Not a person with a disability 0 52

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10
2014 Not a person with a disability 27 51

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 14 51

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 37 51

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 39 51

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10
2014 Not a person with a disability 0 51

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 14 51

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 70 10

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Person with a disability 0 10
2014 Not a person with a disability 0 51

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 24 51

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 33 51

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 16 51

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 12 51

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 10 51

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 51

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 47 51

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 51

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 51

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 10 51

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 27 51

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 55 51

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 0 51

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Not a person with a disability 63 51

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 20 8 32 0 10 20 10 40 14 60
2014 Not a person with a disability 20 13 15 3 2 35 13 63 9 1014

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 32 15 23 3 10 15 2 56 16 60
2014 Not a person with a disability 37 26 15 3 2 15 2 76 6 1012
2011 Person with a disability 36 13 13 15 7 13 3 58 26 59
2011 Not a person with a disability 40 31 14 4 2 8 0 78 6 930

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Person with a disability 60 40 60
2014 Not a person with a disability 13 87 1014

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Person with a disability 86 14 36
2014 Not a person with a disability 82 18 132

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 55 19 10 13 3 0 0 74 16 31
2014 Not a person with a disability 73 19 2 4 1 0 1 93 5 108

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 35 27 12 7 3 2 15 74 12 60
2014 Not a person with a disability 25 38 7 4 2 2 23 84 8 1014
2011 Person with a disability 46 26 10 5 2 0 11 81 8 60
2011 Not a person with a disability 27 42 10 7 1 1 13 79 10 927
2008 Person with a disability 42 29 20 2 0 2 4 76 2 45
2008 Not a person with a disability 27 39 10 6 4 2 14 78 11 648

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 8 17 22 7 7 17 22 42 22 59
2014 Not a person with a disability 11 14 15 3 3 22 32 54 13 1014
2011 Person with a disability 6 11 21 15 10 26 11 28 40 59
2011 Not a person with a disability 11 17 21 6 5 24 16 47 18 928

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 32 22 18 5 2 8 13 68 9 60
2014 Not a person with a disability 35 24 8 2 1 7 23 85 4 1014
2011 Person with a disability 24 21 14 8 8 15 9 60 22 60
2011 Not a person with a disability 35 26 13 4 2 7 13 77 7 928
2008 Person with a disability 34 23 14 7 9 9 5 66 18 44
2008 Not a person with a disability 34 28 10 4 2 10 13 80 8 646

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Person with a disability 32 20 13 8 7 8 12 65 19 60
2014 Not a person with a disability 31 23 10 3 1 9 22 79 6 1013
2011 Person with a disability 28 13 17 14 7 12 10 52 27 59
2011 Not a person with a disability 30 28 15 3 3 9 12 74 8 926
2008 Person with a disability 38 20 9 16 9 7 2 63 27 45
2008 Not a person with a disability 34 27 10 5 3 7 13 77 11 649