2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 104. Are you an Aboriginal person?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 31 50 8 7 4 0 0 81 11 72
2014 Non-aboriginal 43 36 10 8 3 0 0 79 11 1002
2011 Aboriginal 33 41 13 4 8 0 2 75 13 49
2011 Non-aboriginal 39 37 11 8 5 0 0 76 13 943
2008 Aboriginal 50 27 8 4 8 4 0 80 12 26
2008 Non-aboriginal 40 38 12 6 4 0 0 78 10 662

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 75 24 0 0 1 0 0 99 1 72
2014 Non-aboriginal 75 20 3 1 1 0 1 95 2 1002
2011 Aboriginal 69 25 0 0 4 0 2 96 4 49
2011 Non-aboriginal 72 24 2 1 0 0 0 96 2 946

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 65 31 3 0 1 0 0 96 1 72
2014 Non-aboriginal 67 22 7 2 1 0 0 90 3 1002
2011 Aboriginal 47 43 2 2 2 2 2 93 4 49
2011 Non-aboriginal 62 27 7 2 1 0 0 89 3 946

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 46 38 6 6 6 0 0 83 11 72
2014 Non-aboriginal 50 32 9 5 3 0 0 82 9 1001
2011 Aboriginal 39 39 8 4 8 0 2 79 13 49
2011 Non-aboriginal 45 39 7 6 3 0 0 84 9 945
2008 Aboriginal 42 35 12 0 8 4 0 80 8 26
2008 Non-aboriginal 44 38 11 6 2 0 0 82 8 666

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 31 28 17 15 8 1 0 59 24 72
2014 Non-aboriginal 43 29 14 8 6 1 0 72 13 1001
2011 Aboriginal 29 17 19 15 15 4 2 49 31 49
2011 Non-aboriginal 35 30 16 9 9 1 0 65 18 944

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 31 25 18 22 4 0 0 56 26 72
2014 Non-aboriginal 44 30 12 9 5 0 0 74 14 1001
2011 Aboriginal 27 25 19 10 15 2 2 54 26 49
2011 Non-aboriginal 34 34 14 10 8 0 0 68 18 941
2008 Aboriginal 27 23 27 8 12 4 0 52 20 26
2008 Non-aboriginal 39 33 13 10 5 0 0 72 15 666

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 31 15 22 13 17 3 0 47 30 72
2014 Non-aboriginal 41 19 14 12 10 3 2 63 22 1001
2011 Aboriginal 20 24 15 17 16 6 2 48 36 49
2011 Non-aboriginal 34 23 16 11 11 4 1 60 24 943
2008 Aboriginal 19 23 15 8 23 12 0 48 35 26
2008 Non-aboriginal 32 23 17 14 10 4 1 58 25 666
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 39 28 14 11 8 0 0 67 19 72
2014 Non-aboriginal 52 27 9 4 4 1 3 82 8 999
2011 Aboriginal 34 27 13 8 12 2 4 65 21 49
2011 Non-aboriginal 43 30 12 7 5 2 2 75 13 946
2008 Aboriginal 23 27 15 15 15 4 0 52 32 26
2008 Non-aboriginal 41 29 12 6 7 3 2 74 13 666

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 38 32 8 11 10 1 0 70 21 72
2014 Non-aboriginal 47 30 10 7 4 0 2 79 11 1002
2011 Aboriginal 32 29 10 7 16 2 4 65 24 49
2011 Non-aboriginal 42 32 9 9 7 1 1 75 16 942
2008 Aboriginal 15 35 15 15 15 4 0 52 32 26
2008 Non-aboriginal 38 33 10 8 8 1 2 73 16 666

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 50 19 10 13 8 0 0 69 21 72
2014 Non-aboriginal 55 25 9 5 4 0 2 81 9 1000

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 35 25 11 15 14 0 0 60 29 72
2014 Non-aboriginal 38 33 11 8 7 3 0 73 15 1000
2011 Aboriginal 26 21 23 4 14 10 2 54 20 49
2011 Non-aboriginal 31 30 15 11 9 4 0 63 21 939

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 36 24 10 11 19 0 0 60 31 72
2014 Non-aboriginal 37 32 13 10 7 1 0 70 17 999
2011 Aboriginal 27 28 15 6 18 4 2 58 26 49
2011 Non-aboriginal 29 30 16 10 12 2 1 61 23 940
2008 Aboriginal 27 12 12 15 23 8 4 43 43 26
2008 Non-aboriginal 32 29 16 9 10 2 1 63 20 664

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 22 26 17 14 18 3 0 50 33 72
2014 Non-aboriginal 29 32 15 12 7 3 0 64 20 1001
2011 Aboriginal 20 23 21 12 16 6 2 47 31 49
2011 Non-aboriginal 21 34 18 13 10 4 1 58 24 943
2008 Aboriginal 19 23 23 12 12 12 0 48 26 26
2008 Non-aboriginal 24 34 16 12 8 4 1 61 22 667

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 26 25 13 13 18 6 0 54 32 72
2014 Non-aboriginal 34 27 15 10 9 4 0 64 21 1002
2011 Aboriginal 24 26 15 4 16 12 2 59 24 49
2011 Non-aboriginal 28 31 15 11 10 5 0 61 23 944
2008 Aboriginal 27 15 15 12 15 15 0 50 32 26
2008 Non-aboriginal 27 29 16 10 9 7 1 61 21 667

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 21 36 15 10 17 1 0 58 27 72
2014 Non-aboriginal 29 31 14 15 9 2 1 61 24 1002
2011 Aboriginal 12 27 13 20 21 6 2 42 44 49
2011 Non-aboriginal 21 34 13 18 12 2 0 56 30 944
2008 Aboriginal 19 27 8 19 23 4 0 48 44 26
2008 Non-aboriginal 24 36 13 15 9 1 0 61 25 666

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 47 25 14 6 8 0 0 72 14 72
2014 Non-aboriginal 55 28 8 4 4 1 2 84 8 1000
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 28 33 13 11 15 0 0 61 26 72
2014 Non-aboriginal 35 33 11 13 7 0 1 69 20 1002
2011 Aboriginal 28 30 14 14 10 0 4 60 25 49
2011 Non-aboriginal 29 37 13 11 10 0 0 67 21 946

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 13 27 13 11 21 15 0 47 38 71
2014 Non-aboriginal 18 23 15 14 11 15 5 51 31 1002

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 43 26 10 14 7 0 0 69 21 72
2014 Non-aboriginal 43 33 11 6 5 0 2 78 11 1001
2011 Aboriginal 28 32 11 10 14 4 2 63 26 49
2011 Non-aboriginal 37 34 11 10 6 0 2 73 16 946
2008 Aboriginal 23 19 12 31 8 8 0 46 42 26
2008 Non-aboriginal 34 34 12 9 8 1 2 70 17 666

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 40 26 11 8 7 6 1 72 16 72
2014 Non-aboriginal 48 28 9 4 3 3 4 83 7 1002
2011 Aboriginal 28 28 11 9 16 6 2 61 27 49
2011 Non-aboriginal 43 29 11 6 5 3 3 76 12 942
2008 Aboriginal 36 16 4 4 24 16 0 62 33 25
2008 Non-aboriginal 39 29 11 7 5 5 3 74 14 665

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 29 29 7 21 7 0 7 62 31 14
2014 Non-aboriginal 37 34 9 5 2 3 11 81 8 276

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 29 44 4 11 8 3 0 76 20 72
2014 Non-aboriginal 41 36 8 9 3 1 2 79 12 1001
2011 Aboriginal 37 24 4 16 8 8 2 68 27 49
2011 Non-aboriginal 41 33 11 8 5 2 1 76 14 945
2008 Aboriginal 27 46 12 8 4 4 0 76 12 26
2008 Non-aboriginal 42 35 7 8 5 2 1 79 13 667

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 26 35 13 11 10 6 0 65 22 72
2014 Non-aboriginal 40 25 10 9 6 7 3 73 16 1001
2011 Aboriginal 46 12 7 11 15 9 2 64 28 48
2011 Non-aboriginal 42 25 11 7 7 6 1 72 15 943
2008 Aboriginal 35 19 12 12 12 12 0 61 26 26
2008 Non-aboriginal 44 22 12 8 5 6 2 72 15 667

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 39 31 11 11 8 0 0 69 19 72
2014 Non-aboriginal 45 31 9 9 5 0 1 76 14 1002
2011 Aboriginal 25 39 6 8 17 2 2 67 27 49
2011 Non-aboriginal 34 37 12 9 6 0 3 73 15 945
2008 Aboriginal 0 65 19 4 4 8 0 71 8 26
2008 Non-aboriginal 36 35 12 9 5 0 2 73 14 666

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 42 39 7 7 6 0 0 81 13 72
2014 Non-aboriginal 50 32 9 6 3 0 0 82 9 1002
2011 Aboriginal 29 36 18 11 2 0 4 68 13 49
2011 Non-aboriginal 49 32 9 6 3 0 1 82 9 945
2008 Aboriginal 38 35 12 4 8 4 0 76 12 26
2008 Non-aboriginal 43 37 11 6 3 0 0 80 9 667

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 51 38 3 7 1 0 0 89 8 72
2014 Non-aboriginal 57 30 6 5 2 0 0 86 7 1001
2011 Aboriginal 31 39 12 8 6 2 2 72 15 49
2011 Non-aboriginal 52 33 8 5 2 0 0 85 7 946
2008 Aboriginal 42 38 8 4 4 4 0 84 8 26
2008 Non-aboriginal 51 35 7 3 3 0 0 86 7 667

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 37 30 11 8 14 0 0 66 23 71
2014 Non-aboriginal 37 29 12 11 7 4 1 69 18 1000
2011 Aboriginal 18 29 8 12 25 6 2 51 40 49
2011 Non-aboriginal 29 30 14 11 12 3 1 61 25 945
2008 Aboriginal 23 38 12 4 15 8 0 67 21 26
2008 Non-aboriginal 31 35 15 9 8 1 1 68 17 667

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 14 28 11 15 28 1 3 43 45 72
2014 Non-aboriginal 16 18 13 17 23 2 10 39 46 1002
2011 Aboriginal 12 23 10 8 35 4 8 40 49 49
2011 Non-aboriginal 10 17 15 20 28 2 8 30 53 947
2008 Aboriginal 12 19 15 12 38 4 0 32 52 26
2008 Non-aboriginal 11 21 15 18 26 2 6 35 48 662

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 33 36 6 15 10 0 0 69 25 72
2014 Non-aboriginal 36 38 9 10 7 0 1 74 16 1002
2011 Aboriginal 26 28 15 16 12 2 2 55 29 49
2011 Non-aboriginal 37 35 11 9 7 0 0 73 16 943

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 33 39 8 14 6 0 0 72 19 72
2014 Non-aboriginal 41 34 12 8 5 0 1 75 13 1001

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 33 25 7 19 13 1 1 60 33 72
2014 Non-aboriginal 42 35 10 8 4 0 1 78 12 1002
2011 Aboriginal 30 30 15 8 6 2 8 67 16 49
2011 Non-aboriginal 40 39 10 7 4 0 0 79 11 945

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 42 36 10 4 8 0 0 78 13 72
2014 Non-aboriginal 51 29 8 6 4 0 1 81 11 1001
2011 Aboriginal 35 33 13 8 6 0 6 72 14 49
2011 Non-aboriginal 46 30 9 9 4 0 2 77 14 946

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 28 18 10 6 18 3 18 58 30 72
2014 Non-aboriginal 36 21 8 8 7 2 19 72 18 1002
2011 Aboriginal 25 15 10 8 22 4 16 50 37 49
2011 Non-aboriginal 29 24 11 7 11 1 17 64 22 945
2008 Aboriginal 23 19 4 12 27 8 8 50 45 26
2008 Non-aboriginal 34 21 10 9 9 1 16 67 21 665

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 29 35 13 14 8 1 0 65 23 72
2014 Non-aboriginal 41 33 14 6 4 0 2 76 10 1002
2011 Aboriginal 32 29 23 4 10 0 2 62 15 49
2011 Non-aboriginal 37 36 14 8 5 0 1 74 13 943
2008 Aboriginal 23 38 15 12 8 4 0 64 20 26
2008 Non-aboriginal 33 35 18 8 5 0 1 69 13 666

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 64 17 7 3 6 3 1 84 9 72
2014 Non-aboriginal 54 20 6 5 6 3 6 82 12 1001
2011 Aboriginal 37 31 4 6 14 4 4 74 22 49
2011 Non-aboriginal 42 25 9 7 8 2 7 74 17 943

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Aboriginal 19 43 38 72
2014 Non-aboriginal 32 35 33 1002
2011 Aboriginal 41 29 30 49
2011 Non-aboriginal 34 36 30 947

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Aboriginal 7 0 64 14 14 14
2014 Non-aboriginal 18 9 55 7 11 324
2011 Aboriginal 15 0 55 5 24 20
2011 Non-aboriginal 19 9 58 7 7 319
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 61 26 6 3 3 1 0 89 6 72
2014 Non-aboriginal 57 32 6 3 2 0 0 89 5 1000
2011 Aboriginal 39 44 7 2 0 4 4 91 2 49
2011 Non-aboriginal 52 33 8 5 2 0 0 85 7 946
2008 Aboriginal 54 35 4 0 4 4 0 92 4 26
2008 Non-aboriginal 53 36 6 2 2 0 0 90 4 666

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 31 42 8 7 11 1 0 73 18 72
2014 Non-aboriginal 40 38 12 6 3 0 0 78 10 1002
2011 Aboriginal 35 20 19 18 7 0 2 56 25 49
2011 Non-aboriginal 33 37 13 10 6 1 0 71 16 942

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 31 33 14 10 8 4 0 67 19 72
2014 Non-aboriginal 37 37 12 5 3 6 0 79 8 1002
2011 Aboriginal 27 29 19 10 8 4 2 60 20 49
2011 Non-aboriginal 30 36 15 8 5 5 0 70 14 943

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 17 24 32 17 8 0 3 26 41 72
2014 Non-aboriginal 7 21 31 22 15 1 3 38 29 1001
2011 Aboriginal 16 15 31 22 10 0 4 34 33 48
2011 Non-aboriginal 9 22 34 20 10 0 4 31 33 941
2008 Aboriginal 27 19 23 19 4 8 0 25 50 26
2008 Non-aboriginal 11 22 32 23 10 0 2 34 34 666

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 11 18 30 21 15 0 4 38 31 71
2014 Non-aboriginal 6 14 24 26 25 2 3 53 21 1000
2011 Aboriginal 21 6 33 17 18 2 4 36 29 49
2011 Non-aboriginal 10 16 24 25 19 2 4 47 28 941
2008 Aboriginal 12 23 23 23 12 8 0 38 38 26
2008 Non-aboriginal 10 13 27 24 20 2 5 47 24 664

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 15 15 24 27 13 1 4 42 33 71
2014 Non-aboriginal 8 12 26 25 24 1 4 52 21 1001
2011 Aboriginal 21 16 25 12 16 4 6 31 41 49
2011 Non-aboriginal 12 17 25 22 18 1 5 43 30 941
2008 Aboriginal 20 20 20 24 12 4 0 38 42 25
2008 Non-aboriginal 10 14 25 24 21 1 4 48 25 663

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 6 27 27 24 14 0 3 39 33 71
2014 Non-aboriginal 3 11 26 33 23 0 3 58 15 998
2011 Aboriginal 12 10 19 27 21 4 6 54 25 49
2011 Non-aboriginal 6 12 29 30 19 1 4 51 19 942
2008 Aboriginal 12 8 27 35 12 4 4 50 21 26
2008 Non-aboriginal 7 13 31 25 21 1 3 48 21 665

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 23 23 18 20 11 3 3 33 48 71
2014 Non-aboriginal 12 19 26 18 21 1 4 41 32 1000
2011 Aboriginal 25 23 12 10 19 4 6 33 53 49
2011 Non-aboriginal 17 19 24 21 14 1 4 37 38 943
2008 Aboriginal 8 32 24 12 16 4 4 30 43 25
2008 Non-aboriginal 11 19 26 20 17 1 6 40 32 662

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 9 21 17 24 21 3 4 49 32 70
2014 Non-aboriginal 5 12 24 28 25 2 5 57 18 999
2011 Aboriginal 20 18 16 11 24 4 6 39 43 49
2011 Non-aboriginal 12 15 25 24 17 2 5 44 29 936
2008 Aboriginal 12 35 15 4 23 4 8 30 52 26
2008 Non-aboriginal 10 18 28 24 12 3 5 39 30 665

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 21 15 25 26 12 0 1 39 36 68
2014 Non-aboriginal 7 15 28 24 21 2 4 47 23 998

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 56 36 3 4 1 0 0 92 6 72
2014 Non-aboriginal 64 30 3 2 1 0 0 94 3 999
2011 Aboriginal 66 22 4 0 4 2 2 92 4 49
2011 Non-aboriginal 62 32 3 2 1 0 0 94 3 943

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 43 25 8 11 13 0 0 68 24 72
2014 Non-aboriginal 48 27 9 9 6 0 1 75 15 1002

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 40 32 6 14 8 0 0 72 22 72
2014 Non-aboriginal 49 33 8 6 3 0 1 83 9 1002

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 42 33 10 6 8 1 0 76 14 72
2014 Non-aboriginal 47 30 10 4 2 5 1 83 6 1002

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 36 36 6 18 4 0 0 72 22 72
2014 Non-aboriginal 48 33 10 5 2 1 1 83 7 1001
2011 Aboriginal 35 31 8 10 11 4 2 70 21 49
2011 Non-aboriginal 40 36 13 5 4 2 0 77 10 942

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 39 36 7 10 7 1 0 76 17 72
2014 Non-aboriginal 58 29 6 3 3 0 0 87 6 1002
2011 Aboriginal 36 37 6 4 11 4 2 78 15 49
2011 Non-aboriginal 48 32 10 5 5 0 0 80 10 942
2008 Aboriginal 31 35 8 12 12 4 0 68 24 26
2008 Non-aboriginal 45 34 10 5 5 0 0 80 10 665

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 24 31 13 10 18 4 1 57 29 72
2014 Non-aboriginal 33 27 13 10 8 4 5 66 20 1002

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 47 33 6 10 0 4 0 84 10 72
2014 Non-aboriginal 52 35 7 3 0 1 0 89 4 1002
2011 Aboriginal 33 41 13 2 4 4 4 80 6 49
2011 Non-aboriginal 43 38 10 3 2 3 0 85 5 941

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 38 33 17 4 8 0 0 71 13 72
2014 Non-aboriginal 47 30 9 7 5 1 1 79 12 1002
2011 Aboriginal 29 26 8 9 17 8 4 62 29 49
2011 Non-aboriginal 41 30 10 8 7 3 1 74 15 942
2008 Aboriginal 23 19 15 15 19 8 0 46 38 26
2008 Non-aboriginal 39 32 10 8 6 4 1 75 15 667

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 24 42 15 6 11 3 0 67 17 72
2014 Non-aboriginal 33 31 15 9 5 5 1 69 15 1001
2011 Aboriginal 10 31 23 16 13 6 2 44 32 49
2011 Non-aboriginal 22 33 19 11 7 7 1 60 19 938

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 15 21 18 10 24 8 4 41 38 72
2014 Non-aboriginal 22 18 16 13 12 12 7 49 30 1002
2011 Aboriginal 16 11 16 20 20 14 2 33 48 49
2011 Non-aboriginal 19 20 18 12 12 13 6 48 30 940

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 35 49 3 14 0 0 0 83 14 72
2014 Non-aboriginal 53 36 3 5 2 0 0 90 7 1002
2011 Aboriginal 49 27 2 15 6 0 2 77 21 49
2011 Non-aboriginal 48 41 3 6 1 0 0 89 8 947
2008 Aboriginal 27 54 0 8 8 4 0 84 16 26
2008 Non-aboriginal 50 38 3 6 2 0 0 89 8 665

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 53 28 7 6 7 0 0 81 13 72
2014 Non-aboriginal 57 24 5 7 5 0 1 82 13 1001
2011 Aboriginal 41 27 0 15 10 2 6 73 27 49
2011 Non-aboriginal 52 31 6 6 4 0 0 83 11 942

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 50 35 10 4 1 0 0 85 6 72
2014 Non-aboriginal 58 29 6 4 1 0 1 88 6 1001

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 67 22 6 4 0 1 0 90 4 72
2014 Non-aboriginal 77 17 3 2 1 0 1 94 3 1001
2011 Aboriginal 70 12 8 4 2 0 4 85 6 49
2011 Non-aboriginal 73 19 3 3 1 1 0 93 4 946
2008 Aboriginal 42 38 8 4 4 4 0 84 8 26
2008 Non-aboriginal 73 19 5 2 1 0 0 92 3 665

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 67 24 3 6 1 0 0 90 7 72
2014 Non-aboriginal 68 17 4 6 3 0 2 87 9 1001
2011 Aboriginal 56 20 7 4 6 0 8 82 11 49
2011 Non-aboriginal 62 22 5 6 3 0 2 85 10 946
2008 Aboriginal 31 27 12 19 8 4 0 60 28 26
2008 Non-aboriginal 60 23 6 8 3 0 1 83 11 666

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 65 21 4 1 3 1 4 91 4 72
2014 Non-aboriginal 73 16 3 4 2 0 2 90 6 1001
2011 Aboriginal 58 13 4 8 6 2 10 80 15 49
2011 Non-aboriginal 71 18 4 4 2 0 1 90 6 941
2008 Aboriginal 50 19 4 8 12 4 4 75 21 26
2008 Non-aboriginal 65 19 5 5 3 0 3 86 8 667

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 76 11 4 4 1 0 3 90 6 72
2014 Non-aboriginal 82 10 2 2 1 0 3 95 4 1001
2011 Aboriginal 58 12 8 2 8 2 10 80 11 49
2011 Non-aboriginal 81 11 2 2 1 0 2 94 4 942
2008 Aboriginal 54 19 4 4 12 4 4 79 17 26
2008 Non-aboriginal 77 11 3 5 1 0 3 91 6 665

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 60 22 7 0 6 1 4 87 6 72
2014 Non-aboriginal 67 19 6 4 2 1 2 87 6 1000

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 68 15 6 1 4 4 1 88 6 72
2014 Non-aboriginal 70 17 5 2 1 3 4 92 3 1000
2011 Aboriginal 51 20 11 2 0 6 10 85 3 49
2011 Non-aboriginal 65 19 5 2 2 2 5 90 4 946
2008 Aboriginal 58 23 4 4 4 8 0 88 8 26
2008 Non-aboriginal 65 18 7 2 1 2 5 89 3 666

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Aboriginal 29 71 72
2014 Non-aboriginal 15 85 1001

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 76 21
2014 Non-aboriginal 46 152

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 67 21
2014 Non-aboriginal 63 152

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 21
2014 Non-aboriginal 6 152

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 4 152

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 48 21
2014 Non-aboriginal 40 153

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 38 21
2014 Non-aboriginal 36 153

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 62 21
2014 Non-aboriginal 38 153

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 33 21
2014 Non-aboriginal 41 153

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 43 21
2014 Non-aboriginal 26 153

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 52 21
2014 Non-aboriginal 57 153

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 38 21
2014 Non-aboriginal 37 153

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 21

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 5 153

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 11 153

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 57 21
2014 Non-aboriginal 42 153

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 29 21
2014 Non-aboriginal 23 153

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 14 153

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 67 21
2014 Non-aboriginal 54 153

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 33 21
2014 Non-aboriginal 27 153

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 33 21
2014 Non-aboriginal 18 153

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 11 153

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 24 21
2014 Non-aboriginal 8 153

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 21
2014 Non-aboriginal 5 153

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 14 153

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 8 153

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 22 153

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 8 145

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 19 145

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 12 145

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 4 145

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 8 145

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 21
2014 Non-aboriginal 6 145

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 10 145

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 5 145

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 8 145

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 29 21
2014 Non-aboriginal 29 145

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 12 145

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 48 21
2014 Non-aboriginal 53 145

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 52 21
2014 Non-aboriginal 52 145

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 9 145

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 21 15 18 6 14 19 7 49 26 72
2014 Non-aboriginal 20 13 15 8 5 28 10 54 21 1001

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 31 18 21 11 8 11 0 55 22 72
2014 Non-aboriginal 34 26 17 6 4 11 2 69 12 1001
2011 Aboriginal 26 28 23 6 6 9 2 61 13 49
2011 Non-aboriginal 34 31 17 6 5 7 1 70 11 941

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Aboriginal 15 85 72
2014 Non-aboriginal 5 95 999

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 34 53

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 82 11
2014 Non-aboriginal 87 53

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-aboriginal 9 53

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 0 53

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 73 11
2014 Non-aboriginal 12 52

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 15 52

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 35 52

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 45 11
2014 Non-aboriginal 31 52

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-aboriginal 0 52

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-aboriginal 15 52

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-aboriginal 17 52

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-aboriginal 0 52

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 27 52

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 31 52

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 17 52

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 13 52

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-aboriginal 10 52

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 48 52

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-aboriginal 0 50

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-aboriginal 14 50

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 10 50

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Non-aboriginal 32 50

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-aboriginal 14 50

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 55 11
2014 Non-aboriginal 54 50

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 55 11
2014 Non-aboriginal 58 50

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Aboriginal 0 11
2014 Non-aboriginal 14 50

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 18 10 25 6 6 31 6 43 17 72
2014 Non-aboriginal 21 13 15 2 2 34 13 63 8 1000

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 29 24 19 8 6 14 0 61 16 72
2014 Non-aboriginal 37 25 16 3 2 15 2 75 6 999
2011 Aboriginal 30 31 15 12 2 7 4 68 15 49
2011 Non-aboriginal 40 30 14 4 2 9 0 77 7 945

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Aboriginal 18 82 72
2014 Non-aboriginal 15 85 1001

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Aboriginal 62 38 13
2014 Non-aboriginal 84 16 153

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Non-aboriginal 70 19 4 5 2 0 1 89 7 129

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 24 22 10 6 6 1 32 69 17 72
2014 Non-aboriginal 26 38 7 4 1 2 22 84 7 1001
2011 Aboriginal 18 58 4 8 0 0 12 86 9 49
2011 Non-aboriginal 28 40 10 7 2 1 13 79 10 943
2008 Aboriginal 23 50 8 4 4 4 8 83 9 26
2008 Non-aboriginal 28 38 11 5 3 2 13 77 10 666

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 4 15 11 4 4 18 43 50 21 72
2014 Non-aboriginal 12 14 16 3 3 22 31 53 13 1000
2011 Aboriginal 11 24 21 10 7 16 12 48 23 49
2011 Non-aboriginal 11 16 21 6 6 24 16 45 20 943

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 28 15 10 0 3 13 32 78 5 72
2014 Non-aboriginal 35 24 8 2 1 7 22 84 5 1001
2011 Aboriginal 33 22 17 10 6 0 12 62 18 48
2011 Non-aboriginal 34 26 13 4 2 8 13 76 7 945
2008 Aboriginal 27 35 8 0 12 12 8 76 14 26
2008 Non-aboriginal 34 27 10 4 2 10 13 79 8 663

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Aboriginal 23 13 13 4 4 13 31 63 15 71
2014 Non-aboriginal 32 24 10 3 1 9 21 79 6 1000
2011 Aboriginal 25 22 26 8 5 2 12 55 15 49
2011 Non-aboriginal 30 28 14 4 3 9 12 73 8 941
2008 Aboriginal 27 23 15 4 12 8 12 62 19 26
2008 Non-aboriginal 35 27 9 6 3 7 12 77 12 667