2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 103. What is the highest level of education you have ever completed?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 37 44 12 4 3 0 0 81 7 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 36 13 8 2 0 0 77 10 259
2014 University certificate or diploma below the bachelor’s level 51 25 11 9 5 0 0 75 14 57
2014 Bachelor’s degree 37 40 9 9 4 0 0 78 13 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 49 34 7 7 3 0 0 82 10 323
2011 Secondary or high school graduation certificate or equivalent or less 40 42 8 5 4 0 1 83 9 158
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 35 14 5 8 0 0 74 12 239
2011 University certificate or diploma below the bachelor’s level 44 27 16 5 8 0 0 71 13 57
2011 Bachelor’s degree 32 40 12 10 5 0 0 72 15 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 35 8 9 3 0 1 80 12 277
2008 Secondary or high school graduation certificate or equivalent or less 46 40 8 3 4 0 0 85 7 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 39 12 3 3 1 0 81 7 145
2008 University certificate or diploma below the bachelor’s level 50 21 18 7 4 0 0 71 11 28
2008 Bachelor’s degree 28 41 15 11 5 0 0 69 16 189
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 46 35 10 4 4 1 0 82 8 192

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 80 19 1 0 1 0 0 98 1 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 76 18 4 1 1 0 0 94 2 259
2014 University certificate or diploma below the bachelor’s level 77 18 2 0 4 0 0 95 4 57
2014 Bachelor’s degree 71 24 2 2 1 0 0 95 2 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 75 20 2 0 1 0 2 97 1 323
2011 Secondary or high school graduation certificate or equivalent or less 76 22 1 1 0 0 1 98 1 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 70 25 2 1 1 0 0 96 2 239
2011 University certificate or diploma below the bachelor’s level 74 22 4 0 0 0 0 96 0 57
2011 Bachelor’s degree 67 28 2 2 0 0 0 96 3 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 75 21 2 1 1 0 0 96 2 277

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 73 20 4 1 1 0 0 94 2 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 22 8 1 1 0 0 90 2 259
2014 University certificate or diploma below the bachelor’s level 74 12 5 5 4 0 0 86 9 57
2014 Bachelor’s degree 63 27 7 3 1 0 0 90 3 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 69 23 6 2 1 0 0 92 3 323
2011 Secondary or high school graduation certificate or equivalent or less 66 25 6 1 1 0 1 91 3 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 22 9 2 1 0 0 88 3 238
2011 University certificate or diploma below the bachelor’s level 61 24 7 8 0 0 0 85 8 57
2011 Bachelor’s degree 56 34 7 1 2 0 0 90 4 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 60 29 7 3 0 0 0 90 3 277

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 53 35 5 4 3 0 0 88 6 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 30 13 5 2 0 0 80 7 259
2014 University certificate or diploma below the bachelor’s level 53 30 4 7 7 0 0 82 14 57
2014 Bachelor’s degree 45 35 10 7 3 0 0 80 10 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 54 31 7 5 4 0 0 85 8 323
2011 Secondary or high school graduation certificate or equivalent or less 46 41 7 4 1 0 1 87 5 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 36 8 5 5 0 0 82 10 239
2011 University certificate or diploma below the bachelor’s level 44 34 10 8 3 0 0 79 11 57
2011 Bachelor’s degree 40 43 6 7 4 0 0 83 11 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 47 38 5 7 2 0 0 86 9 276
2008 Secondary or high school graduation certificate or equivalent or less 46 43 5 2 5 0 0 89 6 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 34 11 5 3 0 0 81 8 146
2008 University certificate or diploma below the bachelor’s level 39 32 21 7 0 0 0 71 7 28
2008 Bachelor’s degree 34 41 13 9 2 0 1 75 12 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 51 35 10 3 1 1 0 85 4 194

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 45 30 13 5 6 0 0 75 12 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 28 15 10 3 1 0 71 14 259
2014 University certificate or diploma below the bachelor’s level 30 33 18 7 11 2 0 64 18 57
2014 Bachelor’s degree 39 30 14 8 8 1 0 69 16 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 47 27 13 8 5 1 0 74 13 323
2011 Secondary or high school graduation certificate or equivalent or less 33 29 18 11 8 0 1 63 19 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 28 19 8 9 1 0 63 18 237
2011 University certificate or diploma below the bachelor’s level 23 30 21 12 11 2 0 54 24 57
2011 Bachelor’s degree 32 32 15 9 12 1 0 65 21 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 29 13 8 9 1 0 70 17 277

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 45 30 15 5 4 0 0 75 10 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 31 12 10 3 0 0 75 13 259
2014 University certificate or diploma below the bachelor’s level 28 33 19 12 7 0 0 61 19 57
2014 Bachelor’s degree 39 31 12 11 6 1 0 71 17 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 48 27 10 10 6 0 0 75 15 323
2011 Secondary or high school graduation certificate or equivalent or less 34 35 13 11 7 0 1 69 18 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 31 15 9 7 1 0 68 17 236
2011 University certificate or diploma below the bachelor’s level 26 28 22 16 8 0 0 54 24 56
2011 Bachelor’s degree 30 36 13 10 10 0 0 66 20 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 38 32 11 10 7 1 0 71 18 277
2008 Secondary or high school graduation certificate or equivalent or less 39 33 15 7 6 1 0 72 13 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 37 13 8 7 0 0 73 14 146
2008 University certificate or diploma below the bachelor’s level 36 32 21 7 4 0 0 68 11 28
2008 Bachelor’s degree 29 39 14 12 5 0 0 69 17 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 49 24 11 11 4 1 0 74 15 194

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 43 20 13 9 8 4 2 68 18 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 19 18 13 9 2 0 60 22 258
2014 University certificate or diploma below the bachelor’s level 32 19 21 14 14 0 0 51 28 57
2014 Bachelor’s degree 37 19 16 12 11 3 2 59 25 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 18 12 11 10 3 3 65 23 323
2011 Secondary or high school graduation certificate or equivalent or less 36 23 18 9 9 3 1 62 19 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 24 18 10 12 2 0 59 22 237
2011 University certificate or diploma below the bachelor’s level 25 16 21 13 16 8 0 45 32 56
2011 Bachelor’s degree 30 25 14 12 14 5 1 58 27 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 35 24 12 14 10 4 1 62 25 276
2008 Secondary or high school graduation certificate or equivalent or less 40 21 15 8 11 6 0 64 20 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 23 16 15 11 3 1 56 27 147
2008 University certificate or diploma below the bachelor’s level 25 36 11 18 7 4 0 63 26 28
2008 Bachelor’s degree 23 26 21 16 12 2 0 51 28 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 20 16 13 8 5 1 60 23 193
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 49 29 11 4 4 1 2 81 8 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 27 10 4 3 0 1 82 8 259
2014 University certificate or diploma below the bachelor’s level 51 19 18 5 5 0 2 71 11 57
2014 Bachelor’s degree 51 28 8 6 4 2 2 82 10 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 49 27 10 5 4 1 5 81 9 322
2011 Secondary or high school graduation certificate or equivalent or less 44 28 16 6 3 1 2 74 10 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 29 11 7 8 2 1 74 15 239
2011 University certificate or diploma below the bachelor’s level 28 34 10 13 10 4 2 66 23 57
2011 Bachelor’s degree 44 30 9 8 6 1 1 76 14 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 29 12 6 4 2 4 76 11 276
2008 Secondary or high school graduation certificate or equivalent or less 48 25 12 5 5 4 0 76 11 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 31 14 3 9 2 0 73 13 147
2008 University certificate or diploma below the bachelor’s level 50 21 11 11 4 0 4 74 15 28
2008 Bachelor’s degree 36 31 13 7 9 4 0 70 16 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 29 9 8 5 4 6 76 15 194

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 51 32 9 4 4 0 0 83 8 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 32 7 7 2 0 0 83 10 259
2014 University certificate or diploma below the bachelor’s level 42 32 12 9 5 0 0 74 14 57
2014 Bachelor’s degree 45 31 10 6 6 0 1 77 12 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 27 11 9 4 0 5 74 14 323
2011 Secondary or high school graduation certificate or equivalent or less 47 25 12 6 8 1 1 73 14 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 29 8 8 6 1 0 77 15 238
2011 University certificate or diploma below the bachelor’s level 25 34 15 12 11 2 2 61 24 57
2011 Bachelor’s degree 38 38 8 9 6 0 1 77 15 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 38 33 8 10 7 0 4 74 17 275
2008 Secondary or high school graduation certificate or equivalent or less 39 37 12 5 5 2 0 77 11 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 35 9 7 11 1 0 73 18 147
2008 University certificate or diploma below the bachelor’s level 39 29 18 7 4 0 4 70 11 28
2008 Bachelor’s degree 33 34 11 12 10 1 0 68 22 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 30 10 7 6 2 7 75 14 194

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 58 26 6 5 4 0 0 84 10 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 24 6 5 4 0 0 86 9 257
2014 University certificate or diploma below the bachelor’s level 54 18 18 4 7 0 0 72 11 57
2014 Bachelor’s degree 50 28 11 5 6 0 1 79 11 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 51 23 11 7 3 0 4 78 11 323

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 39 35 11 5 8 3 0 75 14 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 33 13 11 5 2 0 70 17 258
2014 University certificate or diploma below the bachelor’s level 28 35 12 11 11 4 0 65 22 57
2014 Bachelor’s degree 33 35 11 8 9 4 1 71 18 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 45 28 11 7 6 4 0 75 14 322
2011 Secondary or high school graduation certificate or equivalent or less 30 31 14 16 5 2 1 64 21 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 31 15 8 12 4 0 63 21 236
2011 University certificate or diploma below the bachelor’s level 28 28 21 6 9 9 0 61 16 57
2011 Bachelor’s degree 29 31 13 12 11 4 0 62 24 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 33 27 16 9 8 6 1 64 19 273

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 38 34 10 7 9 2 0 74 16 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 33 17 10 7 0 0 66 17 259
2014 University certificate or diploma below the bachelor’s level 25 32 16 16 12 0 0 56 28 57
2014 Bachelor’s degree 35 31 12 11 8 2 1 67 20 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 29 12 8 7 0 1 73 16 321
2011 Secondary or high school graduation certificate or equivalent or less 35 21 22 12 8 1 1 57 21 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 30 16 10 14 4 0 59 24 235
2011 University certificate or diploma below the bachelor’s level 23 26 22 10 14 5 0 52 25 57
2011 Bachelor’s degree 25 36 12 10 16 2 0 62 26 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 31 31 13 9 11 2 3 65 21 275
2008 Secondary or high school graduation certificate or equivalent or less 31 31 18 9 10 1 2 63 20 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 25 19 8 14 3 1 57 23 147
2008 University certificate or diploma below the bachelor’s level 25 39 21 4 7 0 4 67 11 28
2008 Bachelor’s degree 26 32 17 12 10 3 0 60 22 188
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 23 12 9 9 2 3 69 19 193

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 28 37 14 10 6 4 0 69 17 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 33 21 10 7 5 0 60 18 259
2014 University certificate or diploma below the bachelor’s level 21 30 14 19 14 2 0 52 34 57
2014 Bachelor’s degree 27 31 14 16 8 4 1 60 25 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 30 14 11 7 2 1 67 19 323
2011 Secondary or high school graduation certificate or equivalent or less 26 38 13 12 7 3 1 67 20 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 31 23 11 10 5 0 53 23 238
2011 University certificate or diploma below the bachelor’s level 17 29 24 13 11 7 0 49 26 57
2011 Bachelor’s degree 18 37 17 14 12 1 0 56 27 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 24 32 15 14 9 5 1 59 25 276
2008 Secondary or high school graduation certificate or equivalent or less 25 34 20 8 9 3 0 61 18 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 35 18 12 12 3 0 58 24 147
2008 University certificate or diploma below the bachelor’s level 25 32 18 11 7 7 0 62 19 28
2008 Bachelor’s degree 14 39 19 14 8 6 0 56 24 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 35 27 11 14 6 5 2 67 21 194

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 33 30 15 6 9 6 1 68 16 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 30 17 12 8 7 0 60 21 259
2014 University certificate or diploma below the bachelor’s level 25 32 14 9 18 4 0 58 27 57
2014 Bachelor’s degree 30 27 14 12 11 4 1 60 25 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 22 13 10 9 2 0 67 20 323
2011 Secondary or high school graduation certificate or equivalent or less 30 33 14 9 11 2 1 65 20 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 29 20 9 12 6 0 57 22 238
2011 University certificate or diploma below the bachelor’s level 26 23 23 6 9 14 0 57 17 56
2011 Bachelor’s degree 23 33 13 15 12 5 0 59 28 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 33 29 12 11 9 6 1 66 21 277
2008 Secondary or high school graduation certificate or equivalent or less 27 27 15 10 11 8 1 61 24 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 30 17 10 14 7 0 57 25 147
2008 University certificate or diploma below the bachelor’s level 21 39 25 0 7 7 0 65 8 28
2008 Bachelor’s degree 19 33 20 13 8 7 0 56 23 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 24 13 8 6 7 4 70 16 194

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 31 36 16 7 9 1 0 68 16 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 32 17 15 9 3 0 58 25 259
2014 University certificate or diploma below the bachelor’s level 23 40 7 11 18 2 0 64 29 57
2014 Bachelor’s degree 25 32 13 18 10 2 1 58 28 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 35 27 13 14 8 1 1 63 23 323
2011 Secondary or high school graduation certificate or equivalent or less 24 35 16 14 7 3 1 61 22 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 37 15 14 14 4 0 56 29 237
2011 University certificate or diploma below the bachelor’s level 19 24 19 19 12 7 0 46 34 57
2011 Bachelor’s degree 17 32 14 23 13 1 0 50 36 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 33 9 17 14 1 1 59 32 277
2008 Secondary or high school graduation certificate or equivalent or less 27 41 11 13 8 1 0 68 21 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 35 14 15 13 1 0 58 28 147
2008 University certificate or diploma below the bachelor’s level 21 39 7 18 11 4 0 63 30 28
2008 Bachelor’s degree 16 34 18 20 10 2 0 51 30 189
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 31 35 10 13 9 1 1 67 23 194

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 54 28 8 4 4 1 1 83 9 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 31 11 7 3 1 1 79 10 259
2014 University certificate or diploma below the bachelor’s level 42 37 16 2 4 0 0 79 5 57
2014 Bachelor’s degree 54 30 5 3 5 2 1 87 8 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 62 21 7 3 4 0 3 85 8 323
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 35 36 11 9 9 0 1 71 18 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 35 11 13 7 0 0 69 20 259
2014 University certificate or diploma below the bachelor’s level 30 28 18 18 7 0 0 58 25 57
2014 Bachelor’s degree 33 34 11 14 8 0 0 67 22 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 37 32 10 11 7 0 3 71 18 323
2011 Secondary or high school graduation certificate or equivalent or less 33 35 13 8 10 0 1 69 18 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 36 15 9 11 1 0 64 20 239
2011 University certificate or diploma below the bachelor’s level 25 35 13 11 16 0 0 60 27 57
2011 Bachelor’s degree 30 37 12 13 7 1 0 68 20 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 29 37 11 12 10 0 1 66 22 277

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 17 26 13 7 9 23 5 60 23 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 21 17 13 14 16 3 47 32 259
2014 University certificate or diploma below the bachelor’s level 16 21 19 12 16 14 2 44 33 57
2014 Bachelor’s degree 15 21 16 16 11 14 7 45 35 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 20 27 12 15 10 11 6 57 29 323

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 49 29 12 5 4 0 0 78 10 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 31 11 6 4 0 0 79 10 259
2014 University certificate or diploma below the bachelor’s level 46 21 18 14 2 0 0 67 16 57
2014 Bachelor’s degree 40 36 12 5 6 0 1 77 11 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 34 7 8 6 0 5 78 15 323
2011 Secondary or high school graduation certificate or equivalent or less 44 28 13 8 6 0 2 73 14 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 33 11 10 8 0 1 72 18 239
2011 University certificate or diploma below the bachelor’s level 28 36 14 15 3 2 2 67 19 57
2011 Bachelor’s degree 35 39 11 8 6 0 1 75 14 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 32 11 11 5 1 3 71 17 276
2008 Secondary or high school graduation certificate or equivalent or less 42 29 13 8 6 2 0 73 14 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 38 13 5 10 0 0 72 15 147
2008 University certificate or diploma below the bachelor’s level 36 18 25 11 7 0 4 56 19 28
2008 Bachelor’s degree 31 34 13 13 7 1 0 66 21 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 34 9 11 7 2 7 71 19 194

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 56 20 8 4 3 4 5 84 7 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 29 8 2 2 3 2 87 4 259
2014 University certificate or diploma below the bachelor’s level 49 23 11 4 7 5 2 77 11 57
2014 Bachelor’s degree 43 34 11 4 2 3 2 81 7 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 24 9 6 4 5 7 78 12 323
2011 Secondary or high school graduation certificate or equivalent or less 47 25 12 4 6 3 3 77 11 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 26 12 6 7 2 3 74 14 238
2011 University certificate or diploma below the bachelor’s level 32 35 18 2 9 2 2 70 11 57
2011 Bachelor’s degree 38 30 13 7 6 4 2 72 14 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 45 30 6 8 4 5 3 81 13 275
2008 Secondary or high school graduation certificate or equivalent or less 47 28 11 5 4 2 3 79 10 129
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 28 12 5 9 6 1 72 16 146
2008 University certificate or diploma below the bachelor’s level 46 14 11 4 7 14 4 74 13 28
2008 Bachelor’s degree 33 31 13 7 8 7 1 69 17 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 38 29 7 10 3 5 8 77 15 194

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 47 37 5 5 0 0 5 89 6 19
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 24 10 12 2 5 10 71 17 41
2014 University certificate or diploma below the bachelor’s level 31 54 0 15 0 0 0 85 15 13
2014 Bachelor’s degree 36 31 15 2 2 6 8 78 5 88
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 35 36 7 5 4 1 13 82 10 129

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 38 41 7 12 2 1 0 79 13 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 39 10 8 4 1 2 76 13 259
2014 University certificate or diploma below the bachelor’s level 26 42 16 9 4 2 2 71 13 57
2014 Bachelor’s degree 38 36 9 10 3 1 2 76 14 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 49 32 5 7 4 1 2 84 11 323
2011 Secondary or high school graduation certificate or equivalent or less 39 38 10 8 2 1 1 79 10 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 32 12 10 9 2 1 68 20 239
2011 University certificate or diploma below the bachelor’s level 38 34 9 9 8 0 2 74 17 57
2011 Bachelor’s degree 39 32 11 9 5 3 1 74 15 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 51 29 9 7 2 1 0 81 10 277
2008 Secondary or high school graduation certificate or equivalent or less 37 33 10 8 7 1 5 74 15 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 35 7 8 7 1 1 76 16 147
2008 University certificate or diploma below the bachelor’s level 32 43 14 7 4 0 0 75 11 28
2008 Bachelor’s degree 34 39 10 9 4 3 0 76 14 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 53 31 3 7 2 3 1 88 9 194

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 32 36 12 7 6 6 0 73 14 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 30 14 8 4 8 2 71 14 259
2014 University certificate or diploma below the bachelor’s level 32 21 14 16 5 11 2 60 24 57
2014 Bachelor’s degree 39 26 9 10 7 8 2 72 19 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 49 19 8 8 7 5 4 75 16 322
2011 Secondary or high school graduation certificate or equivalent or less 40 25 14 8 4 7 1 71 14 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 23 14 7 11 6 1 67 19 238
2011 University certificate or diploma below the bachelor’s level 35 32 9 10 10 3 2 70 21 57
2011 Bachelor’s degree 39 26 9 9 8 7 1 71 19 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 51 23 9 5 6 7 1 79 11 276
2008 Secondary or high school graduation certificate or equivalent or less 46 20 11 11 6 2 4 70 19 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 22 13 7 7 2 1 71 15 147
2008 University certificate or diploma below the bachelor’s level 36 25 18 18 0 4 0 63 19 28
2008 Bachelor’s degree 34 24 14 8 8 11 2 66 18 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 51 20 11 6 3 8 2 78 10 194

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 50 29 6 9 4 0 1 80 13 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 37 7 8 3 0 0 82 11 259
2014 University certificate or diploma below the bachelor’s level 44 26 11 11 7 0 2 71 18 57
2014 Bachelor’s degree 42 31 9 11 6 0 1 73 17 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 45 26 12 9 5 0 2 73 14 323
2011 Secondary or high school graduation certificate or equivalent or less 40 34 9 6 6 1 3 78 13 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 37 13 8 5 1 1 73 14 238
2011 University certificate or diploma below the bachelor’s level 30 43 7 10 10 0 0 73 20 57
2011 Bachelor’s degree 28 38 12 12 6 1 3 69 19 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 34 35 12 8 6 0 4 73 14 277
2008 Secondary or high school graduation certificate or equivalent or less 38 41 13 4 2 0 2 81 6 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 41 12 8 4 0 1 75 12 147
2008 University certificate or diploma below the bachelor’s level 32 25 21 18 4 0 0 57 21 28
2008 Bachelor’s degree 30 37 12 11 8 1 1 68 19 189
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 30 12 8 6 1 4 74 14 194

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 47 30 14 6 3 0 0 77 9 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 34 12 6 2 0 0 80 8 259
2014 University certificate or diploma below the bachelor’s level 49 32 5 7 7 0 0 81 14 57
2014 Bachelor’s degree 45 34 11 6 3 0 0 80 9 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 58 30 4 5 3 0 0 88 8 323
2011 Secondary or high school graduation certificate or equivalent or less 48 37 6 5 1 1 3 88 6 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 34 14 5 4 1 0 77 9 238
2011 University certificate or diploma below the bachelor’s level 52 32 11 3 2 0 0 84 5 57
2011 Bachelor’s degree 45 31 10 9 5 0 0 76 14 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 55 28 8 6 2 0 0 85 8 276
2008 Secondary or high school graduation certificate or equivalent or less 43 37 14 3 4 0 0 79 7 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 43 9 5 3 0 0 82 9 147
2008 University certificate or diploma below the bachelor’s level 39 39 14 7 0 0 0 79 7 28
2008 Bachelor’s degree 33 39 14 10 4 1 0 72 14 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 55 30 8 5 2 1 0 85 7 194

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 56 30 8 4 3 0 0 86 6 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 52 33 8 5 3 0 0 85 8 259
2014 University certificate or diploma below the bachelor’s level 56 28 7 5 4 0 0 84 9 57
2014 Bachelor’s degree 55 30 7 6 3 0 0 85 9 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 61 29 4 5 2 0 0 90 7 323
2011 Secondary or high school graduation certificate or equivalent or less 55 30 9 3 2 0 1 85 6 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 36 8 6 3 0 0 83 9 239
2011 University certificate or diploma below the bachelor’s level 51 30 12 3 2 0 2 83 5 57
2011 Bachelor’s degree 46 35 10 6 4 0 0 81 10 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 56 32 4 5 2 0 1 89 7 277
2008 Secondary or high school graduation certificate or equivalent or less 52 36 8 1 4 0 0 88 5 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 37 7 5 3 0 0 84 8 147
2008 University certificate or diploma below the bachelor’s level 57 25 11 0 7 0 0 82 7 28
2008 Bachelor’s degree 45 37 7 5 4 0 1 83 10 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 58 32 6 2 2 1 0 91 4 194

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 31 31 13 11 5 8 1 68 17 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 33 12 10 4 2 0 72 15 258
2014 University certificate or diploma below the bachelor’s level 32 25 19 9 11 5 0 59 20 57
2014 Bachelor’s degree 36 29 12 11 9 3 0 66 21 319
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 27 10 11 7 4 1 71 19 323
2011 Secondary or high school graduation certificate or equivalent or less 35 28 13 9 10 3 2 66 20 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 26 16 12 13 3 0 58 25 239
2011 University certificate or diploma below the bachelor’s level 26 27 16 10 19 2 0 54 29 57
2011 Bachelor’s degree 23 34 12 14 13 2 3 59 28 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 28 30 12 11 12 5 1 62 24 277
2008 Secondary or high school graduation certificate or equivalent or less 38 37 12 8 3 1 0 76 12 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 38 15 9 7 1 0 68 17 147
2008 University certificate or diploma below the bachelor’s level 36 36 11 7 7 4 0 74 15 28
2008 Bachelor’s degree 25 33 19 8 13 2 0 60 21 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 34 32 11 9 9 2 2 69 19 194

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 15 20 14 22 19 4 6 39 45 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 21 17 18 22 2 5 39 43 259
2014 University certificate or diploma below the bachelor’s level 12 23 12 12 30 4 7 39 47 57
2014 Bachelor’s degree 15 21 11 17 26 2 8 40 48 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 19 15 11 14 23 2 16 41 46 323
2011 Secondary or high school graduation certificate or equivalent or less 12 17 16 16 28 2 9 32 49 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 15 19 18 29 3 5 29 50 239
2011 University certificate or diploma below the bachelor’s level 15 12 29 13 25 0 7 28 41 57
2011 Bachelor’s degree 10 20 12 23 27 2 7 32 55 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 8 18 11 21 30 2 11 30 58 277
2008 Secondary or high school graduation certificate or equivalent or less 14 22 21 13 28 1 2 37 42 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 22 19 22 22 3 2 33 47 147
2008 University certificate or diploma below the bachelor’s level 19 26 15 11 22 4 4 48 36 27
2008 Bachelor’s degree 10 21 13 21 29 2 5 33 53 188
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 19 11 16 26 4 12 37 50 193

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 35 45 9 4 7 0 0 80 12 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 39 12 12 4 0 1 71 16 259
2014 University certificate or diploma below the bachelor’s level 37 32 9 7 16 0 0 68 23 57
2014 Bachelor’s degree 30 40 11 11 7 0 1 71 18 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 45 32 6 10 7 0 1 78 17 323
2011 Secondary or high school graduation certificate or equivalent or less 38 34 14 9 5 0 1 72 14 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 34 15 11 6 0 0 69 16 237
2011 University certificate or diploma below the bachelor’s level 31 26 16 11 16 0 0 56 27 56
2011 Bachelor’s degree 33 39 10 10 9 0 0 72 18 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 33 8 7 7 1 1 78 14 277

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 47 36 9 5 2 1 0 84 7 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 36 12 9 3 0 0 76 12 259
2014 University certificate or diploma below the bachelor’s level 37 37 9 7 11 0 0 74 18 57
2014 Bachelor’s degree 39 33 13 9 7 0 0 72 15 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 32 12 9 5 0 2 74 14 323

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 41 41 8 5 5 0 0 81 11 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 33 12 8 2 0 0 77 10 259
2014 University certificate or diploma below the bachelor’s level 33 40 5 9 12 0 0 74 21 57
2014 Bachelor’s degree 35 40 8 10 6 1 1 76 16 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 48 26 11 8 4 1 2 76 13 323
2011 Secondary or high school graduation certificate or equivalent or less 42 39 7 8 3 0 1 82 11 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 35 13 7 4 0 1 76 11 238
2011 University certificate or diploma below the bachelor’s level 24 48 10 12 6 0 0 72 18 57
2011 Bachelor’s degree 40 39 10 5 4 1 1 81 10 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 38 10 8 3 0 1 79 11 277

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 51 30 6 5 6 1 0 82 12 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 27 7 7 4 0 1 82 12 259
2014 University certificate or diploma below the bachelor’s level 54 23 9 9 5 0 0 77 14 57
2014 Bachelor’s degree 46 33 10 5 5 0 1 80 10 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 50 29 7 7 5 0 2 81 11 322
2011 Secondary or high school graduation certificate or equivalent or less 50 25 7 10 5 0 2 77 15 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 29 8 9 4 0 1 78 14 239
2011 University certificate or diploma below the bachelor’s level 33 32 19 9 6 2 0 66 15 57
2011 Bachelor’s degree 43 34 8 8 3 0 3 80 12 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 45 30 8 9 6 0 2 76 16 277

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 44 14 11 4 10 1 17 71 16 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 25 7 5 4 2 12 81 10 259
2014 University certificate or diploma below the bachelor’s level 37 23 7 9 11 2 12 69 22 57
2014 Bachelor’s degree 36 22 7 10 7 2 16 70 20 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 24 19 8 10 10 2 28 60 28 323
2011 Secondary or high school graduation certificate or equivalent or less 39 22 9 8 8 0 13 71 18 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 21 13 7 10 2 16 63 21 239
2011 University certificate or diploma below the bachelor’s level 33 26 11 6 16 2 6 64 23 57
2011 Bachelor’s degree 28 28 10 7 10 1 15 68 20 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 21 11 9 13 2 23 56 30 277
2008 Secondary or high school graduation certificate or equivalent or less 43 20 10 5 8 1 12 73 16 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 23 9 6 8 0 8 75 16 146
2008 University certificate or diploma below the bachelor’s level 39 21 11 11 7 4 7 68 20 28
2008 Bachelor’s degree 31 24 11 13 7 3 11 63 24 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 18 9 9 13 2 29 56 31 194

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 48 33 10 6 4 0 0 81 10 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 34 11 6 2 0 2 81 8 259
2014 University certificate or diploma below the bachelor’s level 35 37 16 9 4 0 0 72 12 57
2014 Bachelor’s degree 40 32 16 6 5 0 1 74 11 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 34 33 16 7 6 0 3 70 14 323
2011 Secondary or high school graduation certificate or equivalent or less 43 35 12 5 2 0 2 80 8 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 38 13 5 4 0 2 77 10 238
2011 University certificate or diploma below the bachelor’s level 43 19 25 4 8 0 0 62 13 56
2011 Bachelor’s degree 34 38 16 7 4 0 0 73 11 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 32 35 12 11 8 0 2 68 19 277
2008 Secondary or high school graduation certificate or equivalent or less 37 38 15 8 2 0 0 75 10 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 35 16 7 6 0 1 70 14 147
2008 University certificate or diploma below the bachelor’s level 32 43 21 0 4 0 0 75 4 28
2008 Bachelor’s degree 32 33 21 8 6 0 0 65 14 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 35 18 11 5 1 2 66 16 194

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 49 19 6 5 12 3 6 75 18 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 21 7 2 3 0 4 87 6 259
2014 University certificate or diploma below the bachelor’s level 54 19 12 9 4 2 0 75 13 57
2014 Bachelor’s degree 56 17 6 5 8 3 5 80 14 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 51 21 4 5 5 4 10 84 12 322
2011 Secondary or high school graduation certificate or equivalent or less 49 14 12 6 11 2 7 69 18 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 28 7 6 9 1 5 77 16 236
2011 University certificate or diploma below the bachelor’s level 25 30 11 9 12 6 7 63 24 57
2011 Bachelor’s degree 39 28 9 7 9 3 5 73 17 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 25 6 10 6 2 9 76 18 276

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 35 39 26 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 41 33 259
2014 University certificate or diploma below the bachelor’s level 33 28 39 57
2014 Bachelor’s degree 36 31 33 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 29 34 36 323
2011 Secondary or high school graduation certificate or equivalent or less 31 47 22 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 37 36 239
2011 University certificate or diploma below the bachelor’s level 45 34 22 57
2011 Bachelor’s degree 36 31 33 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 38 32 30 277

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 35 8 40 8 10 40
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 8 61 5 9 66
2014 University certificate or diploma below the bachelor’s level 16 0 42 11 32 19
2014 Bachelor’s degree 9 16 58 6 11 117
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 20 4 57 9 9 95
2011 Secondary or high school graduation certificate or equivalent or less 41 6 35 9 9 51
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 6 56 6 9 65
2011 University certificate or diploma below the bachelor’s level 13 15 53 0 19 25
2011 Bachelor’s degree 7 7 68 7 10 94
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 16 11 61 8 4 104
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 60 34 4 2 1 0 0 94 3 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 34 7 2 2 0 0 89 4 259
2014 University certificate or diploma below the bachelor’s level 61 28 2 2 5 2 0 91 7 57
2014 Bachelor’s degree 53 33 6 4 3 0 0 87 8 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 61 27 6 4 1 0 0 88 5 322
2011 Secondary or high school graduation certificate or equivalent or less 54 37 4 3 1 0 1 93 4 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 37 10 4 1 0 1 84 6 239
2011 University certificate or diploma below the bachelor’s level 55 29 8 2 4 2 0 86 6 57
2011 Bachelor’s degree 50 30 8 7 4 0 0 81 11 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 54 32 7 4 1 1 0 87 6 277
2008 Secondary or high school graduation certificate or equivalent or less 54 34 10 0 2 0 0 88 2 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 35 7 2 3 1 1 87 6 146
2008 University certificate or diploma below the bachelor’s level 54 39 4 0 4 0 0 93 4 28
2008 Bachelor’s degree 45 43 7 4 1 0 0 88 4 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 63 30 4 1 2 1 0 94 2 194

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 42 41 11 4 3 0 0 82 7 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 41 11 7 3 1 0 79 10 259
2014 University certificate or diploma below the bachelor’s level 40 39 5 11 5 0 0 79 16 57
2014 Bachelor’s degree 36 41 12 5 4 1 0 78 10 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 32 13 7 4 0 0 76 11 323
2011 Secondary or high school graduation certificate or equivalent or less 41 32 11 8 5 2 1 75 14 158
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 38 16 7 5 1 0 71 12 238
2011 University certificate or diploma below the bachelor’s level 31 26 15 16 7 5 0 60 24 57
2011 Bachelor’s degree 30 37 14 12 7 1 0 68 18 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 32 38 11 10 7 1 1 71 18 276

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 39 40 13 2 2 4 0 82 4 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 38 17 4 2 7 0 76 7 259
2014 University certificate or diploma below the bachelor’s level 33 42 5 7 5 7 0 81 13 57
2014 Bachelor’s degree 33 40 12 5 4 6 1 78 9 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 30 11 7 4 6 0 77 12 323
2011 Secondary or high school graduation certificate or equivalent or less 38 34 16 6 3 3 1 74 9 156
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 39 16 4 5 8 0 73 10 239
2011 University certificate or diploma below the bachelor’s level 28 37 14 9 5 7 0 69 16 57
2011 Bachelor’s degree 28 36 17 10 6 4 0 66 16 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 31 33 13 11 7 5 1 68 19 277

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 11 21 32 19 13 1 4 33 33 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 26 30 22 14 0 2 37 32 259
2014 University certificate or diploma below the bachelor’s level 14 25 33 9 16 0 4 25 40 57
2014 Bachelor’s degree 8 22 33 18 15 1 3 35 31 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 16 30 27 15 1 5 44 24 323
2011 Secondary or high school graduation certificate or equivalent or less 12 28 29 19 8 0 4 29 41 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 26 32 18 8 0 5 28 39 234
2011 University certificate or diploma below the bachelor’s level 15 28 31 19 5 0 2 25 43 57
2011 Bachelor’s degree 11 17 38 19 10 1 3 31 30 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 5 20 36 24 13 0 3 38 25 277
2008 Secondary or high school graduation certificate or equivalent or less 15 25 33 17 7 0 4 25 41 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 25 31 21 10 0 2 31 38 147
2008 University certificate or diploma below the bachelor’s level 14 36 25 18 4 0 4 22 52 28
2008 Bachelor’s degree 12 25 29 23 9 2 1 32 38 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 12 35 28 13 1 3 44 20 194

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 6 9 25 27 24 4 5 56 17 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 17 22 29 23 2 3 55 22 259
2014 University certificate or diploma below the bachelor’s level 14 14 27 27 18 0 0 45 29 56
2014 Bachelor’s degree 7 14 27 21 26 2 2 49 23 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 14 23 26 25 1 4 54 22 322
2011 Secondary or high school graduation certificate or equivalent or less 8 14 29 26 19 0 4 47 23 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 15 25 24 17 2 5 44 28 235
2011 University certificate or diploma below the bachelor’s level 15 14 24 29 15 2 2 46 29 57
2011 Bachelor’s degree 12 16 23 24 17 2 5 45 31 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 15 24 25 21 2 3 49 26 277
2008 Secondary or high school graduation certificate or equivalent or less 9 11 38 19 18 1 5 39 21 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 12 26 18 21 4 7 43 28 146
2008 University certificate or diploma below the bachelor’s level 14 18 25 25 7 0 11 36 36 28
2008 Bachelor’s degree 11 16 29 21 18 3 2 41 28 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 11 17 34 24 2 5 63 19 193

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 11 13 24 28 19 1 4 50 25 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 12 28 27 22 2 5 53 17 259
2014 University certificate or diploma below the bachelor’s level 16 11 30 18 25 0 0 43 27 56
2014 Bachelor’s degree 10 15 23 24 22 1 4 49 27 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 8 10 25 24 28 0 5 54 19 322
2011 Secondary or high school graduation certificate or equivalent or less 10 21 26 19 15 0 9 37 35 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 15 29 18 17 3 7 38 29 235
2011 University certificate or diploma below the bachelor’s level 15 12 37 27 7 0 2 35 28 56
2011 Bachelor’s degree 14 16 26 25 15 1 3 41 32 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 15 19 25 26 1 3 53 27 277
2008 Secondary or high school graduation certificate or equivalent or less 10 16 29 22 16 1 5 41 28 129
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 11 26 24 19 2 4 47 25 144
2008 University certificate or diploma below the bachelor’s level 14 14 32 18 14 0 7 35 31 28
2008 Bachelor’s degree 13 16 26 26 15 2 2 43 31 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 11 20 25 32 2 4 60 19 194

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 3 13 23 37 20 0 5 59 16 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 9 25 34 25 0 4 62 13 257
2014 University certificate or diploma below the bachelor’s level 5 16 34 27 18 0 0 45 21 56
2014 Bachelor’s degree 3 14 29 26 24 1 2 52 18 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 4 12 23 35 21 0 4 59 17 322
2011 Secondary or high school graduation certificate or equivalent or less 6 13 26 34 15 0 6 53 20 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 9 33 25 19 2 5 47 18 237
2011 University certificate or diploma below the bachelor’s level 4 24 28 31 8 2 3 42 29 57
2011 Bachelor’s degree 6 14 29 30 17 0 3 49 21 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 6 10 26 31 25 1 2 57 16 277
2008 Secondary or high school graduation certificate or equivalent or less 6 12 34 22 22 0 4 46 19 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 12 24 27 21 1 4 50 24 147
2008 University certificate or diploma below the bachelor’s level 7 25 36 18 14 0 0 32 32 28
2008 Bachelor’s degree 10 12 34 26 18 1 0 45 21 189
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 4 12 29 28 23 1 4 53 16 194

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 13 15 30 15 17 0 9 35 31 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 16 25 22 23 2 3 47 26 259
2014 University certificate or diploma below the bachelor’s level 18 23 25 20 14 0 0 34 41 56
2014 Bachelor’s degree 14 17 27 16 21 1 3 39 33 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 23 21 16 20 2 6 39 38 322
2011 Secondary or high school graduation certificate or equivalent or less 14 16 21 27 16 1 5 46 32 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 22 23 17 15 2 7 34 41 237
2011 University certificate or diploma below the bachelor’s level 24 20 23 15 16 0 2 32 44 57
2011 Bachelor’s degree 17 19 24 23 13 1 4 38 37 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 19 19 26 18 14 2 2 33 40 277
2008 Secondary or high school graduation certificate or equivalent or less 12 20 25 18 17 2 6 38 35 127
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 17 29 17 18 0 8 37 31 145
2008 University certificate or diploma below the bachelor’s level 7 36 21 21 11 0 4 33 44 28
2008 Bachelor’s degree 12 21 25 22 14 1 6 38 35 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 16 24 23 20 2 6 46 28 194

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 14 15 21 29 3 11 57 25 111
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 12 19 32 26 2 5 63 16 259
2014 University certificate or diploma below the bachelor’s level 7 20 30 21 20 0 2 42 27 56
2014 Bachelor’s degree 5 13 25 27 25 2 3 55 18 319
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 6 11 26 26 23 3 6 53 18 323
2011 Secondary or high school graduation certificate or equivalent or less 13 13 26 21 19 1 8 43 29 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 19 17 25 17 4 8 48 32 235
2011 University certificate or diploma below the bachelor’s level 20 16 26 18 16 0 3 35 38 56
2011 Bachelor’s degree 13 15 28 22 17 1 5 42 29 262
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 15 26 27 16 2 3 45 28 275
2008 Secondary or high school graduation certificate or equivalent or less 15 19 24 24 12 2 5 39 36 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 17 21 24 13 4 9 43 33 146
2008 University certificate or diploma below the bachelor’s level 14 21 29 11 7 7 11 22 43 28
2008 Bachelor’s degree 9 21 31 18 15 3 3 35 32 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 6 15 33 28 11 4 3 42 23 193

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 7 12 30 22 22 2 6 47 21 111
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 15 25 27 23 3 3 52 21 256
2014 University certificate or diploma below the bachelor’s level 14 18 29 21 14 2 2 37 33 56
2014 Bachelor’s degree 9 14 31 23 19 2 3 44 24 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 8 16 27 23 22 0 4 47 25 322

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 69 26 2 2 2 0 0 95 4 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 31 4 2 0 0 0 93 3 258
2014 University certificate or diploma below the bachelor’s level 56 32 5 5 2 0 0 88 7 57
2014 Bachelor’s degree 60 33 4 2 1 0 0 93 3 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 68 27 2 1 1 0 1 96 2 321
2011 Secondary or high school graduation certificate or equivalent or less 63 29 5 2 0 0 1 92 2 158
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 33 3 1 2 0 0 94 3 238
2011 University certificate or diploma below the bachelor’s level 52 36 8 4 0 0 0 88 4 57
2011 Bachelor’s degree 61 34 2 3 1 0 0 95 3 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 66 30 1 1 1 1 0 97 2 276

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 46 31 7 9 6 1 0 78 15 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 27 10 11 5 0 0 74 16 259
2014 University certificate or diploma below the bachelor’s level 37 39 9 4 12 0 0 75 16 57
2014 Bachelor’s degree 41 26 11 11 8 1 1 69 19 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 55 23 7 7 5 0 2 80 13 323

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 48 38 5 5 4 0 0 86 9 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 34 7 7 3 0 0 82 11 259
2014 University certificate or diploma below the bachelor’s level 35 37 9 12 7 0 0 72 19 57
2014 Bachelor’s degree 45 34 8 8 4 1 0 80 12 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 55 29 7 6 2 0 2 85 7 323

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 53 30 11 0 3 4 0 86 3 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 31 11 3 1 3 1 84 4 259
2014 University certificate or diploma below the bachelor’s level 37 44 9 2 5 4 0 84 7 57
2014 Bachelor’s degree 45 30 10 6 2 5 2 80 9 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 47 28 11 6 2 5 1 80 8 323

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 49 33 10 4 3 1 1 83 7 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 35 10 3 2 0 0 84 6 258
2014 University certificate or diploma below the bachelor’s level 37 39 9 9 7 0 0 75 16 57
2014 Bachelor’s degree 46 32 10 7 2 1 1 80 10 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 49 32 9 5 2 3 0 83 8 323
2011 Secondary or high school graduation certificate or equivalent or less 37 39 15 4 4 1 1 77 8 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 35 15 7 6 1 0 72 13 238
2011 University certificate or diploma below the bachelor’s level 34 30 17 3 7 8 0 71 11 57
2011 Bachelor’s degree 38 38 11 7 5 1 0 77 12 263
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 46 33 10 5 3 2 1 81 8 276

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 56 33 6 2 4 0 0 88 5 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 29 6 5 2 0 0 87 7 259
2014 University certificate or diploma below the bachelor’s level 42 35 16 7 0 0 0 77 7 57
2014 Bachelor’s degree 55 30 7 4 4 0 0 86 8 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 61 28 5 2 4 0 0 89 6 323
2011 Secondary or high school graduation certificate or equivalent or less 45 34 9 6 6 1 1 80 11 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 30 10 6 5 1 0 78 11 238
2011 University certificate or diploma below the bachelor’s level 35 37 17 5 4 0 0 73 10 56
2011 Bachelor’s degree 45 34 9 6 6 0 0 79 12 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 54 29 8 4 3 0 1 85 8 276
2008 Secondary or high school graduation certificate or equivalent or less 45 35 12 5 3 0 0 80 8 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 35 9 9 6 0 0 76 15 147
2008 University certificate or diploma below the bachelor’s level 43 43 4 4 7 0 0 86 11 28
2008 Bachelor’s degree 41 37 13 3 6 0 0 78 9 189
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 52 27 7 6 5 1 2 81 11 193

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 33 33 9 9 9 4 4 71 19 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 27 16 12 7 4 3 63 20 259
2014 University certificate or diploma below the bachelor’s level 26 21 19 11 16 5 2 51 28 57
2014 Bachelor’s degree 29 24 16 12 10 4 6 58 24 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 37 31 7 9 7 3 6 75 17 323

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 56 29 9 2 0 4 1 89 2 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 39 7 3 0 2 0 89 4 259
2014 University certificate or diploma below the bachelor’s level 28 53 9 4 2 4 2 85 6 57
2014 Bachelor’s degree 47 38 7 4 1 2 1 87 5 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 62 28 6 3 1 1 0 90 4 323
2011 Secondary or high school graduation certificate or equivalent or less 41 40 9 3 2 3 1 85 6 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 39 13 3 3 4 0 80 7 238
2011 University certificate or diploma below the bachelor’s level 33 42 12 2 2 7 2 83 4 55
2011 Bachelor’s degree 44 39 10 4 2 2 0 85 5 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 50 35 7 3 1 3 0 88 5 277

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 42 33 13 6 3 2 1 77 9 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 33 7 5 7 2 0 81 11 259
2014 University certificate or diploma below the bachelor’s level 39 35 9 11 5 2 0 75 16 57
2014 Bachelor’s degree 44 31 8 9 5 1 2 77 14 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 50 26 11 6 5 1 2 78 11 323
2011 Secondary or high school graduation certificate or equivalent or less 46 31 8 6 4 3 1 81 11 158
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 25 12 7 12 4 1 68 20 237
2011 University certificate or diploma below the bachelor’s level 34 32 12 12 5 5 0 70 17 57
2011 Bachelor’s degree 36 32 10 9 9 3 2 71 18 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 30 9 7 5 4 0 78 13 276
2008 Secondary or high school graduation certificate or equivalent or less 40 35 8 8 5 2 1 78 13 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 31 10 10 7 3 1 73 17 147
2008 University certificate or diploma below the bachelor’s level 36 25 25 4 7 4 0 63 11 28
2008 Bachelor’s degree 32 35 12 9 5 5 2 72 15 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 29 8 9 6 4 1 76 16 194

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 31 39 14 6 4 6 0 75 10 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 34 16 11 5 6 1 66 17 259
2014 University certificate or diploma below the bachelor’s level 28 35 19 9 5 4 0 65 15 57
2014 Bachelor’s degree 30 34 14 8 6 6 1 69 15 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 41 26 15 8 5 3 2 70 14 322
2011 Secondary or high school graduation certificate or equivalent or less 22 36 19 9 6 7 2 63 16 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 30 23 10 9 8 1 55 20 235
2011 University certificate or diploma below the bachelor’s level 18 36 21 9 7 9 0 60 17 56
2011 Bachelor’s degree 21 34 17 12 8 6 2 60 21 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 26 31 16 13 7 6 1 62 21 275

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 26 22 14 11 12 11 4 56 27 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 18 19 12 14 12 3 48 30 259
2014 University certificate or diploma below the bachelor’s level 16 16 21 18 16 12 2 37 39 57
2014 Bachelor’s degree 19 17 17 14 13 12 8 44 34 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 24 17 14 11 11 11 11 54 28 323
2011 Secondary or high school graduation certificate or equivalent or less 24 19 21 13 11 9 3 49 27 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 20 20 10 16 8 6 46 30 235
2011 University certificate or diploma below the bachelor’s level 15 22 23 14 10 16 0 43 29 57
2011 Bachelor’s degree 16 20 15 17 12 14 6 45 37 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 18 20 14 11 12 17 8 51 30 274

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 53 34 7 6 0 0 0 87 6 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 36 3 2 2 0 0 93 3 259
2014 University certificate or diploma below the bachelor’s level 40 49 4 7 0 0 0 89 7 57
2014 Bachelor’s degree 48 40 2 7 3 0 0 88 10 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 52 35 3 6 2 0 2 88 8 323
2011 Secondary or high school graduation certificate or equivalent or less 56 36 2 4 2 0 1 93 5 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 35 4 7 0 0 0 89 7 239
2011 University certificate or diploma below the bachelor’s level 44 36 8 10 2 0 0 80 12 57
2011 Bachelor’s degree 43 45 3 6 3 0 0 88 9 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 46 43 2 8 1 0 0 88 10 277
2008 Secondary or high school graduation certificate or equivalent or less 56 37 2 2 2 0 0 94 5 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 40 3 5 1 0 0 91 5 146
2008 University certificate or diploma below the bachelor’s level 50 39 0 0 11 0 0 89 11 28
2008 Bachelor’s degree 42 41 5 10 3 0 0 83 13 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 51 37 3 7 1 1 0 89 8 193

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 62 25 4 7 2 0 0 87 9 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 28 5 4 6 0 0 85 10 259
2014 University certificate or diploma below the bachelor’s level 49 25 11 7 9 0 0 74 16 57
2014 Bachelor’s degree 53 27 5 8 7 0 0 80 15 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 61 19 5 8 5 0 3 82 13 323
2011 Secondary or high school graduation certificate or equivalent or less 49 35 4 6 4 0 1 85 11 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 24 6 9 7 0 1 78 16 238
2011 University certificate or diploma below the bachelor’s level 42 36 10 4 8 0 0 77 13 56
2011 Bachelor’s degree 50 31 7 7 5 0 0 81 12 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 55 32 6 5 2 1 0 87 7 276

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 58 27 8 6 0 0 1 86 6 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 32 7 3 1 0 0 89 4 259
2014 University certificate or diploma below the bachelor’s level 57 29 9 5 0 0 0 86 5 56
2014 Bachelor’s degree 56 31 5 5 2 0 0 88 7 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 61 26 6 4 2 0 2 88 6 323

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 76 19 3 2 0 0 1 96 2 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 75 21 2 2 1 0 0 95 3 259
2014 University certificate or diploma below the bachelor’s level 63 23 7 2 4 2 0 88 5 57
2014 Bachelor’s degree 77 17 3 1 2 0 1 94 3 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 78 13 3 2 1 0 2 93 3 322
2011 Secondary or high school graduation certificate or equivalent or less 74 18 3 2 1 1 1 93 3 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 21 4 2 0 0 0 94 2 239
2011 University certificate or diploma below the bachelor’s level 72 17 3 6 2 0 0 89 7 57
2011 Bachelor’s degree 74 17 4 3 1 0 1 92 4 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 71 18 2 5 1 1 0 92 6 276
2008 Secondary or high school graduation certificate or equivalent or less 75 17 5 2 2 0 0 92 4 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 73 20 4 1 1 0 1 94 2 147
2008 University certificate or diploma below the bachelor’s level 54 39 7 0 0 0 0 93 0 28
2008 Bachelor’s degree 72 19 5 2 1 0 1 91 3 189
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 70 20 5 4 1 1 0 91 4 194

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 65 23 4 4 4 0 0 88 7 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 68 18 4 7 2 0 2 87 9 259
2014 University certificate or diploma below the bachelor’s level 74 9 2 11 4 0 2 84 14 57
2014 Bachelor’s degree 66 20 5 4 3 0 1 87 8 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 69 16 3 7 3 0 2 87 9 323
2011 Secondary or high school graduation certificate or equivalent or less 62 25 4 5 2 0 2 88 7 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 26 7 4 2 0 4 87 6 239
2011 University certificate or diploma below the bachelor’s level 58 21 7 8 5 0 2 80 13 57
2011 Bachelor’s degree 66 20 5 6 2 0 2 87 8 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 63 18 4 9 6 0 1 82 14 276
2008 Secondary or high school graduation certificate or equivalent or less 60 24 6 5 6 0 0 83 11 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 26 8 8 3 0 1 80 12 147
2008 University certificate or diploma below the bachelor’s level 46 39 4 11 0 0 0 86 11 28
2008 Bachelor’s degree 56 25 6 11 2 0 2 82 12 189
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 66 16 5 9 3 1 0 83 12 194

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 72 21 2 4 1 0 1 94 4 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 74 15 3 4 3 0 2 91 7 259
2014 University certificate or diploma below the bachelor’s level 65 21 4 2 4 0 5 91 6 57
2014 Bachelor’s degree 70 17 5 3 2 0 2 90 5 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 75 13 2 5 3 0 2 89 8 322
2011 Secondary or high school graduation certificate or equivalent or less 73 20 2 2 2 0 1 94 4 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 71 20 5 2 2 0 2 92 3 238
2011 University certificate or diploma below the bachelor’s level 64 22 5 4 5 0 0 86 9 56
2011 Bachelor’s degree 72 16 5 4 2 0 1 89 6 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 68 17 2 8 2 1 2 88 10 276
2008 Secondary or high school graduation certificate or equivalent or less 63 17 7 5 6 0 2 82 11 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 68 18 6 4 1 1 2 89 5 147
2008 University certificate or diploma below the bachelor’s level 57 18 4 4 7 0 11 84 12 28
2008 Bachelor’s degree 60 23 4 6 4 0 4 86 10 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 66 18 6 5 2 1 2 87 7 194

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 82 12 1 2 1 0 2 96 3 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 83 11 2 3 0 0 2 95 3 259
2014 University certificate or diploma below the bachelor’s level 77 12 4 2 2 0 4 93 4 57
2014 Bachelor’s degree 83 8 2 3 1 0 2 93 4 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 80 9 2 2 2 0 5 94 4 323
2011 Secondary or high school graduation certificate or equivalent or less 79 14 4 0 2 0 2 94 2 158
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 82 10 1 3 2 0 2 94 5 239
2011 University certificate or diploma below the bachelor’s level 68 15 10 2 3 0 2 84 5 57
2011 Bachelor’s degree 81 11 2 2 2 0 2 94 4 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 80 9 2 3 1 1 4 94 4 276
2008 Secondary or high school graduation certificate or equivalent or less 81 9 2 5 2 0 2 91 6 130
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 78 10 5 4 1 0 1 89 6 147
2008 University certificate or diploma below the bachelor’s level 71 14 0 4 4 0 7 92 8 28
2008 Bachelor’s degree 74 12 4 6 1 0 3 88 8 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 74 12 2 4 1 1 6 92 6 193

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 67 22 5 3 1 1 1 91 4 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 22 6 5 2 2 1 87 6 259
2014 University certificate or diploma below the bachelor’s level 63 14 11 5 0 0 7 83 6 57
2014 Bachelor’s degree 66 18 8 4 2 0 3 86 6 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 68 18 5 4 3 0 2 88 7 322

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 72 16 4 2 2 2 3 92 4 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 72 18 3 2 1 2 3 94 3 258
2014 University certificate or diploma below the bachelor’s level 60 19 9 4 0 4 5 87 4 57
2014 Bachelor’s degree 71 16 5 2 1 2 3 92 3 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 67 15 5 2 1 4 6 91 3 323
2011 Secondary or high school graduation certificate or equivalent or less 67 23 3 2 1 3 1 93 4 160
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 71 16 6 2 1 2 3 91 3 239
2011 University certificate or diploma below the bachelor’s level 60 20 7 5 2 5 2 85 7 57
2011 Bachelor’s degree 62 21 5 3 1 1 6 90 4 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 63 16 7 1 2 2 9 88 4 277
2008 Secondary or high school graduation certificate or equivalent or less 71 14 8 2 1 2 3 89 2 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 19 5 1 1 1 2 91 3 146
2008 University certificate or diploma below the bachelor’s level 57 25 4 4 4 4 4 88 8 28
2008 Bachelor’s degree 59 22 8 2 1 3 5 88 3 190
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 62 15 7 4 1 4 8 88 5 194

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 14 86 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 84 258
2014 University certificate or diploma below the bachelor’s level 28 72 57
2014 Bachelor’s degree 17 83 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 85 323

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 64 14
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 40
2014 University certificate or diploma below the bachelor’s level 56 16
2014 Bachelor’s degree 47 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 38 48

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 57 14
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 40
2014 University certificate or diploma below the bachelor’s level 63 16
2014 Bachelor’s degree 64 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 65 48

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma below the bachelor’s level 0 16

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 14
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 40
2014 University certificate or diploma below the bachelor’s level 0 16
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 48

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 14

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 40
2014 University certificate or diploma below the bachelor’s level 0 16

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 14
2014 Bachelor’s degree 0 55

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 40
2014 University certificate or diploma below the bachelor’s level 44 16
2014 Bachelor’s degree 44 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 48

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 47 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 40
2014 University certificate or diploma below the bachelor’s level 56 16
2014 Bachelor’s degree 38 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 48

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 47 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 40
2014 University certificate or diploma below the bachelor’s level 44 16
2014 Bachelor’s degree 40 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 48

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 33 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 40
2014 University certificate or diploma below the bachelor’s level 50 16
2014 Bachelor’s degree 51 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 33 48

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 40
2014 Bachelor’s degree 31 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 33 48

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 60 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 40
2014 University certificate or diploma below the bachelor’s level 56 16
2014 Bachelor’s degree 51 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 60 48

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 40
2014 University certificate or diploma below the bachelor’s level 31 16
2014 Bachelor’s degree 35 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 38 48

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 15
2014 University certificate or diploma below the bachelor’s level 0 16
2014 Bachelor’s degree 0 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 48

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 15
2014 University certificate or diploma below the bachelor’s level 0 16
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 48

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 40
2014 Bachelor’s degree 9 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 48

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 47 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 48 40
2014 University certificate or diploma below the bachelor’s level 44 16
2014 Bachelor’s degree 40 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 48

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 40
2014 Bachelor’s degree 35 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 48

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 11 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 23 48

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 40
2014 University certificate or diploma below the bachelor’s level 50 16
2014 Bachelor’s degree 64 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 48 48

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 40
2014 University certificate or diploma below the bachelor’s level 50 16
2014 Bachelor’s degree 25 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 17 48

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 40
2014 Bachelor’s degree 16 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 48

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 40
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 48

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 9 55

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 15

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 40
2014 Bachelor’s degree 11 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 17 48

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 40
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 48

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 40
2014 Bachelor’s degree 24 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 17 48

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 37

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 37
2014 Bachelor’s degree 26 54
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 46

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 37

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 15

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 15

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 13 54
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 46

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma below the bachelor’s level 0 14
2014 Bachelor’s degree 0 54

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 33 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 37
2014 University certificate or diploma below the bachelor’s level 0 14

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 37
2014 Bachelor’s degree 35 54
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 24 46

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 15 54
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 46

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 53 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 37
2014 Bachelor’s degree 59 54
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 54 46

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 15
2014 University certificate or diploma below the bachelor’s level 0 14
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 46

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 53 15
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 37
2014 University certificate or diploma below the bachelor’s level 57 14
2014 Bachelor’s degree 54 54
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 50 46

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 37
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 46

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 24 13 15 6 3 31 8 61 14 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 17 18 7 8 24 9 52 21 259
2014 University certificate or diploma below the bachelor’s level 14 16 26 11 4 21 9 43 20 57
2014 Bachelor’s degree 19 11 15 9 6 29 11 50 25 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 23 14 11 8 6 28 11 59 22 322

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 35 22 19 4 4 12 4 67 9 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 26 20 5 4 11 1 67 10 259
2014 University certificate or diploma below the bachelor’s level 26 26 21 11 2 11 4 61 14 57
2014 Bachelor’s degree 31 26 17 7 5 12 2 66 13 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 37 25 13 8 5 11 1 71 15 322
2011 Secondary or high school graduation certificate or equivalent or less 39 30 18 4 5 4 1 72 10 155
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 32 15 6 5 7 1 72 12 239
2011 University certificate or diploma below the bachelor’s level 27 36 21 4 2 9 0 70 7 57
2011 Bachelor’s degree 32 31 19 5 4 8 0 68 11 265
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 32 30 18 7 5 6 2 68 13 277

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 9 91 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 95 257
2014 University certificate or diploma below the bachelor’s level 12 88 57
2014 Bachelor’s degree 4 96 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 93 322

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 13
2014 Bachelor’s degree 38 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 23

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 85 13
2014 Bachelor’s degree 85 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 87 23

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 23

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 23

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 Bachelor’s degree 0 13

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 22

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 13
2014 Bachelor’s degree 54 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 23 22

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 13
2014 Bachelor’s degree 38 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 23 22

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 Bachelor’s degree 0 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 22

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 23 22

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 23 22

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 13
2014 Bachelor’s degree 0 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 22

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 13

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 13
2014 Bachelor’s degree 42 12
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 23

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 23

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 23

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 12

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 12
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 23

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 12
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 23

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 12

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 12

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 13
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 52 23

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 23

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 12

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 23

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 0 12
2014 Bachelor’s degree 0 12
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 23

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 12

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 12

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 12
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 35 23

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 12
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 23

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 12
2014 Bachelor’s degree 50 12
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 65 23

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 12
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 23

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 12
2014 Bachelor’s degree 50 12
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 70 23

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 12

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 21 15 17 2 3 36 6 63 8 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 14 20 3 2 31 10 58 8 259
2014 University certificate or diploma below the bachelor’s level 18 19 21 2 4 28 9 58 8 57
2014 Bachelor’s degree 19 11 18 1 3 35 14 58 7 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 12 10 4 3 35 15 67 13 323

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 35 26 19 0 4 15 2 73 4 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 28 16 4 2 13 2 75 7 258
2014 University certificate or diploma below the bachelor’s level 26 32 19 4 2 14 4 70 6 57
2014 Bachelor’s degree 34 24 19 2 3 15 3 71 6 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 41 23 11 4 2 17 1 78 8 323
2011 Secondary or high school graduation certificate or equivalent or less 45 24 15 4 2 8 1 76 7 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 32 11 4 2 10 0 81 7 238
2011 University certificate or diploma below the bachelor’s level 34 30 19 6 2 10 0 71 8 57
2011 Bachelor’s degree 41 28 16 4 3 8 0 75 8 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 34 14 5 2 9 0 76 8 277

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 17 83 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 85 259
2014 University certificate or diploma below the bachelor’s level 12 88 57
2014 Bachelor’s degree 17 83 321
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 85 322

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 63 37 19
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 92 8 39
2014 Bachelor’s degree 80 20 55
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 83 17 48

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 92 8 0 0 0 0 0 100 0 12
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 31 3 8 0 0 0 89 8 36
2014 Bachelor’s degree 66 20 2 7 2 0 2 88 9 44
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 80 5 8 5 3 0 0 85 8 40

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 32 35 7 4 0 4 19 86 5 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 46 8 3 2 2 12 85 5 259
2014 University certificate or diploma below the bachelor’s level 28 40 5 0 0 2 25 93 0 57
2014 Bachelor’s degree 25 36 8 5 3 3 20 79 11 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 30 6 5 1 1 35 81 10 323
2011 Secondary or high school graduation certificate or equivalent or less 41 40 6 5 0 1 8 88 5 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 45 13 1 2 1 3 83 3 238
2011 University certificate or diploma below the bachelor’s level 29 30 19 10 3 2 6 65 14 57
2011 Bachelor’s degree 27 41 8 10 2 0 12 76 14 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 16 39 9 8 2 0 27 74 14 275
2008 Secondary or high school graduation certificate or equivalent or less 39 38 6 3 5 2 8 85 8 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 51 13 2 2 1 3 82 4 147
2008 University certificate or diploma below the bachelor’s level 25 43 11 11 0 0 11 76 12 28
2008 Bachelor’s degree 25 40 12 8 4 2 9 73 13 189
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 29 10 6 4 2 28 72 14 194

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 15 23 13 4 2 17 27 67 9 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 17 23 1 3 21 25 50 8 259
2014 University certificate or diploma below the bachelor’s level 12 14 18 7 4 12 33 48 19 57
2014 Bachelor’s degree 9 11 13 3 5 27 33 51 18 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 12 13 5 2 21 36 54 17 322
2011 Secondary or high school graduation certificate or equivalent or less 19 22 25 4 6 14 10 54 13 158
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 17 25 7 7 23 8 43 21 239
2011 University certificate or diploma below the bachelor’s level 7 28 18 3 5 26 13 58 14 57
2011 Bachelor’s degree 6 13 19 10 6 27 18 36 29 264
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 9 14 17 4 4 28 24 47 17 277

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 36 27 8 1 2 7 19 86 4 113
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 30 9 0 2 4 12 87 2 259
2014 University certificate or diploma below the bachelor’s level 25 33 9 0 0 9 25 87 0 57
2014 Bachelor’s degree 33 22 10 3 1 12 19 80 6 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 31 18 7 3 1 6 34 82 7 323
2011 Secondary or high school graduation certificate or equivalent or less 40 29 11 4 3 4 8 78 9 159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 44 28 13 4 2 5 4 79 7 239
2011 University certificate or diploma below the bachelor’s level 38 26 11 3 4 11 7 78 8 56
2011 Bachelor’s degree 32 25 14 3 3 10 13 73 8 266
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 24 13 4 1 10 26 72 8 276
2008 Secondary or high school graduation certificate or equivalent or less 39 31 13 2 2 6 7 81 4 131
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 32 13 4 3 3 3 79 7 145
2008 University certificate or diploma below the bachelor’s level 32 25 11 4 7 11 11 73 14 28
2008 Bachelor’s degree 33 27 6 5 3 16 10 81 11 189
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 24 23 9 4 2 11 25 75 10 193

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 34 21 9 4 2 12 19 79 8 112
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 31 11 3 1 7 12 82 4 259
2014 University certificate or diploma below the bachelor’s level 21 35 11 0 2 7 25 82 3 57
2014 Bachelor’s degree 32 19 12 5 1 11 19 73 9 320
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 28 19 8 3 2 7 32 78 8 322
2011 Secondary or high school graduation certificate or equivalent or less 37 32 14 2 3 4 8 79 5 159
2011 Diploma or certificate from a community