2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 102. What is your gender?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 44 35 12 5 3 0 0 79 9 375
2014 Female 42 37 8 9 3 0 0 80 12 681
2011 Male 40 34 12 8 7 0 0 74 15 329
2011 Female 39 38 11 7 4 0 0 78 12 622
2008 Male 41 35 12 5 6 0 0 76 11 250
2008 Female 39 40 11 6 3 0 0 79 9 421

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 71 22 4 1 0 0 1 94 1 375
2014 Female 77 19 2 1 1 0 0 96 2 681
2011 Male 68 26 3 2 1 0 0 94 3 329
2011 Female 74 23 1 1 0 0 0 98 1 623

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 67 23 7 2 1 0 0 90 3 375
2014 Female 68 23 6 2 1 0 0 91 3 681
2011 Male 59 28 8 3 2 0 0 87 5 329
2011 Female 63 28 7 2 0 0 0 91 2 623

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 51 32 8 6 3 0 0 83 9 375
2014 Female 51 32 9 5 3 0 0 83 8 680
2011 Male 45 37 7 7 4 0 0 82 11 329
2011 Female 45 40 7 5 3 0 0 85 8 622
2008 Male 43 35 12 5 5 0 0 78 10 252
2008 Female 43 40 10 6 1 0 0 84 6 423

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 48 24 15 5 7 1 0 73 12 374
2014 Female 40 31 14 10 5 1 0 72 15 681
2011 Male 38 26 14 7 13 1 0 65 21 328
2011 Female 33 31 17 10 8 1 0 64 18 623

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 49 25 12 8 6 0 0 74 14 374
2014 Female 41 33 12 11 4 0 0 74 15 681
2011 Male 34 31 12 11 11 1 0 66 22 326
2011 Female 34 34 15 10 7 0 0 68 17 621
2008 Male 41 30 14 10 5 0 0 71 14 251
2008 Female 37 35 13 10 5 0 0 72 15 424

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 42 19 11 10 11 4 2 66 23 375
2014 Female 40 19 17 12 9 2 1 60 22 680
2011 Male 35 22 13 12 14 3 1 59 27 327
2011 Female 32 25 17 11 11 4 0 60 23 622
2008 Male 31 23 19 12 12 2 0 56 25 252
2008 Female 32 23 16 14 10 5 0 58 25 423
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 53 24 10 5 3 1 4 81 8 374
2014 Female 51 29 9 5 4 1 2 82 9 679
2011 Male 42 31 12 7 4 1 3 76 12 329
2011 Female 42 28 12 8 6 2 2 73 14 623
2008 Male 43 27 11 7 8 4 2 73 15 252
2008 Female 40 30 12 6 7 3 1 74 14 423

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 49 28 11 7 3 0 3 79 10 375
2014 Female 46 32 9 7 5 0 1 79 12 681
2011 Male 39 32 12 9 6 0 2 72 15 329
2011 Female 42 31 8 9 7 1 1 75 17 621
2008 Male 40 30 10 8 8 2 2 73 17 252
2008 Female 35 36 10 8 8 1 2 74 16 423

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 55 25 11 4 2 0 3 82 7 375
2014 Female 55 24 8 6 5 0 1 81 11 679

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 43 25 12 10 6 3 1 71 16 375
2014 Female 35 36 11 7 7 3 0 74 15 679
2011 Male 32 28 17 10 10 3 1 62 20 326
2011 Female 30 30 15 11 9 5 0 63 21 619

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 42 27 13 8 8 1 1 70 16 373
2014 Female 35 33 13 11 8 1 0 68 18 680
2011 Male 30 30 15 9 15 1 1 61 24 328
2011 Female 29 30 16 10 11 3 0 61 23 618
2008 Male 35 25 16 9 12 2 2 62 21 251
2008 Female 31 30 16 10 10 2 1 63 21 422

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 31 31 15 10 8 3 1 65 20 375
2014 Female 28 32 16 14 7 4 0 63 21 680
2011 Male 21 34 14 14 13 3 0 57 28 329
2011 Female 21 34 19 12 9 4 1 58 22 620
2008 Male 25 31 14 13 10 6 0 60 25 252
2008 Female 22 36 18 12 8 4 0 61 21 424

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 36 24 14 10 11 4 1 63 22 375
2014 Female 32 28 15 11 9 4 0 63 21 681
2011 Male 29 28 13 12 14 4 0 59 27 329
2011 Female 27 31 16 10 9 6 0 63 20 621
2008 Male 27 27 16 10 12 8 1 59 24 252
2008 Female 27 30 16 10 8 6 1 63 20 424

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 33 32 14 12 8 1 1 66 20 375
2014 Female 26 32 14 16 10 2 0 59 26 681
2011 Male 22 29 13 19 14 2 1 53 34 329
2011 Female 20 36 13 16 12 3 0 58 29 622
2008 Male 27 33 16 12 11 2 0 60 23 252
2008 Female 22 38 11 18 9 1 0 60 28 423

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 55 27 7 2 5 1 2 85 7 375
2014 Female 53 28 9 5 3 1 1 83 9 679
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 33 31 17 10 8 0 2 65 18 375
2014 Female 36 35 7 14 7 0 1 71 21 681
2011 Male 29 37 12 11 10 0 1 67 21 329
2011 Female 30 35 13 11 10 1 0 66 21 623

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 21 22 18 13 8 15 3 53 25 375
2014 Female 16 24 13 15 13 15 6 50 34 680

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 39 34 14 6 2 0 3 76 9 375
2014 Female 46 31 8 7 6 0 1 79 13 680
2011 Male 32 37 13 9 6 1 2 71 16 329
2011 Female 40 31 11 10 6 0 2 73 16 623
2008 Male 31 38 10 10 8 1 2 72 18 252
2008 Female 36 31 13 9 8 1 2 69 17 423

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 45 30 11 4 3 4 4 81 7 375
2014 Female 51 27 8 5 3 3 4 83 8 681
2011 Male 43 27 10 9 5 4 2 75 15 329
2011 Female 43 30 11 5 6 3 3 77 11 619
2008 Male 39 25 13 9 6 4 3 69 17 250
2008 Female 38 30 9 6 6 6 4 76 13 423

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 31 35 12 6 3 3 11 77 10 119
2014 Female 40 33 6 5 3 3 10 83 10 166

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 41 36 10 7 3 1 3 80 10 375
2014 Female 40 37 7 10 4 1 2 79 14 680
2011 Male 40 34 9 9 6 1 1 75 16 329
2011 Female 41 32 12 8 4 2 0 75 13 623
2008 Male 43 34 8 6 6 2 0 79 12 252
2008 Female 40 36 7 9 4 2 2 79 13 424

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 41 26 11 7 5 7 2 74 14 375
2014 Female 39 26 10 10 6 7 3 72 17 680
2011 Male 43 27 10 6 8 5 1 75 14 327
2011 Female 42 24 12 7 7 7 1 71 15 621
2008 Male 47 19 12 8 7 6 1 71 16 252
2008 Female 42 24 13 8 5 6 2 72 14 424

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 44 30 11 8 5 0 2 75 13 375
2014 Female 46 31 8 10 4 0 1 77 15 681
2011 Male 32 38 14 6 7 1 2 72 14 329
2011 Female 35 37 10 9 5 0 3 74 15 622
2008 Male 39 30 14 8 6 0 2 70 15 251
2008 Female 33 40 12 8 5 1 1 75 13 424

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 50 33 10 5 3 0 0 82 8 375
2014 Female 50 32 9 6 3 0 0 82 9 681
2011 Male 49 31 10 6 3 0 1 81 9 329
2011 Female 48 33 10 7 2 0 1 81 9 622
2008 Male 47 33 10 5 4 0 0 80 10 252
2008 Female 40 40 11 7 2 0 0 80 9 424

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 56 32 6 4 3 0 0 87 6 374
2014 Female 57 29 6 6 2 0 0 86 8 681
2011 Male 54 31 8 4 2 0 0 86 6 329
2011 Female 50 33 8 6 3 0 0 84 8 623
2008 Male 55 31 8 4 4 0 0 85 7 252
2008 Female 48 38 6 3 4 0 0 87 6 424

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 37 29 13 8 8 6 1 70 17 375
2014 Female 38 30 11 12 6 3 1 70 19 678
2011 Male 29 28 13 10 15 4 1 61 26 327
2011 Female 28 30 14 12 11 3 2 61 24 624
2008 Male 31 32 16 10 10 1 0 64 20 252
2008 Female 32 37 13 8 8 2 0 70 16 424

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 17 18 17 11 22 3 12 42 39 375
2014 Female 16 19 11 20 24 2 9 39 49 681
2011 Male 11 16 14 17 31 2 10 30 54 329
2011 Female 10 18 15 21 26 2 7 31 52 624
2008 Male 12 19 15 16 28 3 7 34 49 251
2008 Female 11 22 16 19 25 2 5 36 47 420

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 42 33 10 6 8 0 1 75 14 375
2014 Female 33 40 9 12 6 0 1 74 18 681
2011 Male 39 35 9 9 8 0 0 73 17 328
2011 Female 36 35 12 9 7 0 1 72 16 621

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 42 28 14 8 6 0 1 71 14 374
2014 Female 40 37 9 9 4 0 0 78 13 681

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 46 32 11 6 4 0 1 79 10 375
2014 Female 40 35 9 9 5 0 1 76 14 681
2011 Male 41 35 13 8 3 0 0 76 10 329
2011 Female 40 39 9 7 4 0 1 80 11 622

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 51 30 8 6 4 0 2 82 10 375
2014 Female 51 29 8 7 5 0 1 80 12 680
2011 Male 45 29 10 8 5 0 2 76 13 329
2011 Female 46 31 8 9 4 0 2 79 13 623

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 33 20 8 8 7 3 21 70 20 375
2014 Female 37 22 8 7 7 2 17 72 18 681
2011 Male 31 23 11 6 14 1 13 64 23 329
2011 Female 28 23 10 8 10 2 19 64 23 622
2008 Male 34 20 9 9 11 2 15 65 24 250
2008 Female 34 22 10 9 8 1 16 67 21 424

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 39 35 15 6 2 0 2 76 8 375
2014 Female 41 32 13 7 5 0 1 75 12 681
2011 Male 35 38 15 6 5 0 2 74 11 327
2011 Female 37 34 14 8 5 0 1 73 13 623
2008 Male 32 33 20 10 6 0 0 65 15 252
2008 Female 34 37 16 8 4 0 1 71 12 423

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 54 18 5 4 7 3 8 82 12 375
2014 Female 56 20 6 5 5 2 5 83 11 680
2011 Male 39 31 9 5 8 2 6 76 15 329
2011 Female 43 23 8 8 8 3 7 73 18 621

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Male 31 41 27 375
2014 Female 31 32 36 681
2011 Male 34 38 28 329
2011 Female 34 35 31 624

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Male 16 9 56 9 9 117
2014 Female 18 9 54 7 13 213
2011 Male 16 8 59 10 6 111
2011 Female 21 8 56 5 10 210
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 59 29 6 3 2 0 0 88 5 374
2014 Female 57 32 5 3 2 0 0 89 6 680
2011 Male 54 32 6 4 3 1 0 87 7 329
2011 Female 50 34 8 5 2 0 0 85 7 623
2008 Male 55 32 8 2 3 0 0 87 5 252
2008 Female 52 38 6 2 1 1 0 91 3 423

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 44 31 14 7 4 0 0 75 11 375
2014 Female 37 42 10 6 4 1 0 80 10 681
2011 Male 31 30 16 12 9 1 0 63 21 329
2011 Female 35 38 11 9 5 1 0 74 14 620

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 41 33 12 4 5 5 0 78 9 375
2014 Female 34 39 12 6 3 6 0 78 9 681
2011 Male 29 35 17 8 7 3 0 66 16 328
2011 Female 32 35 14 9 4 6 0 71 14 622

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 5 19 33 22 17 1 3 40 25 375
2014 Female 9 22 31 21 13 1 3 36 32 680
2011 Male 9 21 33 22 12 0 3 35 31 326
2011 Female 9 24 33 20 10 0 4 31 34 620
2008 Male 12 21 28 26 12 0 2 38 33 252
2008 Female 10 23 34 21 9 1 2 30 35 423

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 6 15 21 26 27 1 4 56 22 375
2014 Female 7 14 26 25 23 2 3 51 22 678
2011 Male 10 14 25 27 20 1 2 49 25 328
2011 Female 11 15 25 23 19 2 5 45 28 619
2008 Male 12 13 24 27 20 1 4 49 26 251
2008 Female 9 13 28 21 20 3 5 45 24 422

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 8 13 25 22 26 0 5 52 22 375
2014 Female 8 12 26 27 22 1 4 52 21 679
2011 Male 14 17 24 21 20 2 3 43 33 327
2011 Female 11 16 26 23 17 1 6 43 29 620
2008 Male 10 15 25 22 24 0 3 48 26 250
2008 Female 11 13 25 25 19 2 4 47 26 421

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 2 12 21 35 26 0 4 63 15 374
2014 Female 4 13 28 31 21 0 3 54 17 677
2011 Male 7 9 27 32 22 1 3 56 16 327
2011 Female 6 13 29 29 17 1 4 49 20 621
2008 Male 8 13 33 25 21 0 1 46 20 252
2008 Female 7 12 29 26 21 1 3 49 20 422

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 9 22 23 20 20 1 5 42 33 375
2014 Female 14 18 26 17 21 2 4 40 33 678
2011 Male 17 19 22 22 17 1 1 41 37 327
2011 Female 17 19 24 20 13 1 6 35 38 622
2008 Male 14 16 24 25 16 1 4 43 31 249
2008 Female 10 21 27 17 18 1 7 38 33 421

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 3 12 25 26 27 2 6 56 17 374
2014 Female 6 13 22 29 24 3 5 56 20 677
2011 Male 13 14 23 25 22 2 3 49 28 326
2011 Female 11 17 25 23 15 3 7 42 31 616
2008 Male 12 16 29 25 13 2 3 40 30 250
2008 Female 9 20 27 22 13 4 6 39 32 424

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 9 16 25 24 21 1 4 48 26 372
2014 Female 7 14 30 23 21 2 3 46 22 676

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 65 30 4 0 1 0 1 95 1 374
2014 Female 63 30 3 3 1 0 0 94 4 679
2011 Male 61 33 3 2 1 0 0 94 3 329
2011 Female 63 31 3 2 1 0 0 94 3 621

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 51 27 9 6 4 1 2 80 10 375
2014 Female 45 27 9 11 7 0 1 73 18 681

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 51 33 9 3 2 0 1 85 5 375
2014 Female 48 33 6 9 4 0 0 81 13 681

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 49 31 9 4 3 4 1 83 7 375
2014 Female 47 30 10 4 2 5 1 82 7 681

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 51 29 11 4 3 2 1 82 7 375
2014 Female 46 35 9 6 3 1 0 82 9 680
2011 Male 41 33 12 7 5 2 1 76 12 326
2011 Female 39 36 13 5 5 2 0 77 10 622

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 59 29 7 2 3 0 0 88 5 375
2014 Female 57 30 6 4 3 0 0 87 7 681
2011 Male 47 29 10 6 7 1 0 77 13 327
2011 Female 48 33 9 5 4 0 0 82 9 621
2008 Male 48 30 10 6 6 0 0 78 12 252
2008 Female 43 37 9 5 5 0 0 80 10 422

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 35 29 14 6 6 6 5 71 13 375
2014 Female 31 27 12 12 9 3 5 64 23 681

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 54 33 7 3 1 2 1 89 4 375
2014 Female 51 36 7 4 0 2 0 89 4 681
2011 Male 43 39 9 4 3 2 0 84 7 329
2011 Female 44 38 10 3 2 4 0 85 5 618

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 45 31 12 6 4 1 2 78 10 375
2014 Female 47 30 8 7 5 1 1 79 13 681
2011 Male 40 32 9 8 7 2 2 75 16 329
2011 Female 41 29 11 7 8 4 1 73 16 619
2008 Male 38 29 15 9 3 5 2 71 13 252
2008 Female 38 34 8 9 8 3 1 75 17 424

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 35 30 15 9 5 4 1 69 15 375
2014 Female 31 34 15 8 5 6 1 70 14 680
2011 Male 24 35 17 12 7 4 2 63 19 328
2011 Female 21 32 20 10 8 8 1 58 20 616

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 24 18 16 10 10 13 9 53 26 375
2014 Female 21 18 17 14 13 11 6 47 32 681
2011 Male 20 21 16 10 14 13 6 50 30 327
2011 Female 18 20 18 15 12 13 5 46 32 619

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 51 36 4 7 2 0 1 87 9 375
2014 Female 53 38 3 4 2 0 0 91 6 681
2011 Male 48 41 2 6 3 0 0 89 9 329
2011 Female 49 40 3 7 1 0 0 89 8 624
2008 Male 49 37 4 8 2 0 0 86 10 252
2008 Female 50 39 3 5 2 0 0 90 8 422

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 56 25 6 5 5 0 2 83 10 374
2014 Female 57 24 5 8 5 0 0 82 14 681
2011 Male 48 31 6 8 6 1 1 80 14 326
2011 Female 54 30 6 6 3 0 0 84 9 622

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 58 29 5 4 1 1 2 90 5 375
2014 Female 58 29 7 4 1 0 0 87 6 680

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 76 17 3 2 0 0 1 95 2 374
2014 Female 76 17 3 2 2 0 1 94 4 681
2011 Male 73 19 4 3 1 0 1 93 4 329
2011 Female 72 19 3 3 1 1 0 92 4 623
2008 Male 68 24 5 2 1 0 0 92 3 252
2008 Female 74 17 5 2 1 0 0 92 3 422

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 71 15 4 6 2 0 2 88 8 375
2014 Female 66 20 4 6 3 0 2 87 9 680
2011 Male 66 18 3 5 4 0 3 87 10 328
2011 Female 60 23 6 7 3 0 2 85 10 624
2008 Male 58 23 8 8 2 0 1 82 10 252
2008 Female 60 23 4 9 4 0 0 83 13 423

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 72 14 5 3 3 0 2 88 7 375
2014 Female 72 17 2 4 2 0 2 91 6 680
2011 Male 70 22 3 3 1 1 1 93 4 327
2011 Female 71 16 4 5 2 0 2 89 7 622
2008 Male 62 22 6 5 3 1 2 86 8 252
2008 Female 66 18 5 4 4 0 3 86 8 424

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 82 9 2 2 1 0 5 95 3 375
2014 Female 82 10 2 3 1 0 2 94 4 680
2011 Male 81 11 2 2 1 1 3 95 3 327
2011 Female 79 11 2 2 2 0 2 93 5 621
2008 Male 73 12 5 6 2 0 2 87 8 252
2008 Female 78 11 2 4 1 0 4 92 5 422

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 68 18 5 4 2 1 2 89 6 374
2014 Female 65 19 7 4 2 1 3 86 6 680

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 67 18 4 3 1 4 3 92 4 375
2014 Female 72 16 5 2 1 2 3 92 3 679
2011 Male 66 19 5 1 1 3 5 92 2 329
2011 Female 64 19 6 3 2 2 5 89 5 623
2008 Male 63 19 8 3 2 3 2 86 5 252
2008 Female 65 17 7 2 0 3 6 90 2 423

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Male 12 88 375
2014 Female 18 82 680

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 39 44
2014 Female 54 119

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 75 44
2014 Female 57 119

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Female 4 119

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 11 44

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 42 45
2014 Female 40 119

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 33 45
2014 Female 38 119

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 44 45
2014 Female 38 119

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 44 45
2014 Female 37 119

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 33 45
2014 Female 25 119

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 51 45
2014 Female 59 119

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 33 45
2014 Female 38 119

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Female 0 119

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Female 4 119

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 18 45
2014 Female 8 119

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 51 45
2014 Female 39 119

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 27 45
2014 Female 24 119

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Female 14 119

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 44 45
2014 Female 59 119

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 27 45
2014 Female 29 119

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 24 45
2014 Female 18 119

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 22 45
2014 Female 8 119

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 11 45
2014 Female 9 119

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 11 45

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Female 17 119

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 16 45
2014 Female 7 119

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Male 18 45
2014 Female 20 119

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Female 9 116

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Male 20 40
2014 Female 18 116

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Male 18 40
2014 Female 9 116

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Female 4 116

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Female 9 116

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Male 18 40
2014 Female 7 116

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Female 4 116

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Female 9 116

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Male 28 40
2014 Female 27 116

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Male 13 40
2014 Female 10 116

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Male 65 40
2014 Female 46 116

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Male 0 40

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Male 58 40
2014 Female 52 116

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Female 10 116

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 24 14 13 6 5 27 11 62 18 374
2014 Female 19 13 16 9 6 27 9 50 23 681

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 39 26 15 4 3 10 2 75 9 374
2014 Female 31 25 18 8 5 12 1 65 14 681
2011 Male 36 30 15 9 6 5 1 69 15 328
2011 Female 33 31 19 4 4 8 1 70 9 619

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Male 5 95 375
2014 Female 6 94 678

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 35 20
2014 Female 36 42

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 90 20
2014 Female 83 42

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 0 20

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Female 0 42

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Female 26 42

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 25 20
2014 Female 12 42

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 0 20

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 25 20
2014 Female 36 42

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 30 20
2014 Female 33 42

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 0 20
2014 Female 0 42

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Female 14 42

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 30 20

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 0 20
2014 Female 0 42

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Female 26 42

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Female 37 41

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 0 20
2014 Female 24 41

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 0 20
2014 Female 17 41

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 0 20
2014 Female 12 41

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 0 20
2014 Female 15 41

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 0 20

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 0 20

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Male 65 20
2014 Female 37 41

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Female 0 39

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Male 0 20
2014 Female 0 39

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Male 0 20

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Male 25 20
2014 Female 28 39

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Male 55 20
2014 Female 54 39

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Male 0 20

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Male 55 20
2014 Female 59 39

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 24 14 14 1 2 32 13 68 6 374
2014 Female 19 12 17 3 3 34 12 58 10 680

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 41 24 15 2 2 15 2 77 5 374
2014 Female 35 26 16 3 3 15 2 73 7 679
2011 Male 40 30 15 5 3 7 1 75 8 329
2011 Female 40 30 14 4 2 9 0 78 7 622

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Male 13 87 374
2014 Female 17 83 681

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Male 82 18 50
2014 Female 83 17 117

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 71 22 5 2 0 0 0 93 2 41
2014 Female 69 18 3 7 2 0 1 88 9 97

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 21 37 7 4 2 1 27 81 9 375
2014 Female 28 36 7 5 1 2 21 84 8 680
2011 Male 25 38 11 9 2 0 15 75 12 329
2011 Female 29 41 10 6 2 1 11 80 9 620
2008 Male 27 36 10 6 5 2 14 75 13 251
2008 Female 28 41 10 5 3 2 13 79 9 424

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 11 14 15 4 2 18 35 54 14 375
2014 Female 11 14 16 3 4 23 29 53 14 679
2011 Male 10 16 19 6 9 21 19 43 25 329
2011 Female 11 17 22 6 4 26 14 47 17 620

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 31 23 10 1 1 8 26 81 3 375
2014 Female 37 25 7 3 1 7 20 85 5 680
2011 Male 30 26 13 6 3 6 16 73 11 329
2011 Female 37 25 13 3 2 9 11 77 6 621
2008 Male 29 26 12 4 4 11 14 73 10 250
2008 Female 36 29 8 4 2 9 11 82 7 422

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Male 29 20 11 3 1 9 26 76 7 374
2014 Female 33 25 10 3 1 8 20 80 6 679
2011 Male 26 28 15 4 5 8 15 69 11 327
2011 Female 33 26 15 4 2 10 10 74 8 620
2008 Male 33 23 10 8 3 8 15 73 14 252
2008 Female 36 28 10 5 3 7 11 78 10 424