2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 98. In what official language(s) do you provide services to the public?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 40 38 10 7 6 0 0 77 13 88
2014 Language of service - Both English and French 41 35 12 8 3 0 0 76 11 309
2011 Language of service - English only 27 43 11 8 11 0 0 71 19 77
2011 Language of service - Both English and French 41 35 13 5 5 0 0 76 10 352
2008 Language of service - English only 29 42 10 4 15 0 0 71 19 48
2008 Language of service - Both English and French 40 41 9 5 5 0 0 81 10 235

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 76 20 2 0 1 0 0 97 1 88
2014 Language of service - Both English and French 72 23 2 1 1 0 0 95 2 309
2011 Language of service - English only 68 26 3 1 1 0 0 95 2 77
2011 Language of service - Both English and French 71 25 2 1 1 0 1 96 2 354

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 68 25 5 0 1 1 0 94 1 88
2014 Language of service - Both English and French 64 27 6 2 1 0 0 91 3 309
2011 Language of service - English only 61 28 4 5 2 0 0 89 7 77
2011 Language of service - Both English and French 60 28 9 1 2 0 0 88 3 354

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 53 31 3 7 6 0 0 84 13 88
2014 Language of service - Both English and French 50 31 8 8 2 0 0 81 10 308
2011 Language of service - English only 36 41 6 10 7 0 0 76 17 77
2011 Language of service - Both English and French 45 39 8 4 3 0 0 85 8 353
2008 Language of service - English only 33 45 8 6 8 0 0 78 14 49
2008 Language of service - Both English and French 42 41 9 5 3 0 0 83 8 237

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 38 20 17 14 10 1 0 59 24 88
2014 Language of service - Both English and French 39 32 14 8 6 0 0 71 15 308
2011 Language of service - English only 14 24 18 18 23 2 0 39 42 77
2011 Language of service - Both English and French 38 32 16 5 7 1 0 71 13 352

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 40 22 7 20 11 0 0 61 32 88
2014 Language of service - Both English and French 39 32 13 11 5 0 0 72 15 309
2011 Language of service - English only 15 25 23 17 21 0 0 40 37 77
2011 Language of service - Both English and French 37 36 13 8 6 0 0 73 14 350
2008 Language of service - English only 30 34 14 12 10 0 0 64 22 50
2008 Language of service - Both English and French 36 37 11 8 8 0 0 73 16 237

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 39 15 15 14 14 3 1 56 29 88
2014 Language of service - Both English and French 39 18 15 14 11 2 2 59 25 309
2011 Language of service - English only 14 20 20 21 20 5 0 36 43 77
2011 Language of service - Both English and French 35 27 13 10 8 5 1 67 19 352
2008 Language of service - English only 28 26 14 12 16 4 0 56 29 50
2008 Language of service - Both English and French 30 25 16 12 12 4 1 58 25 237
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 51 22 13 9 5 0 1 74 14 88
2014 Language of service - Both English and French 49 28 9 4 4 1 5 82 9 308
2011 Language of service - English only 30 36 8 11 10 5 0 69 22 77
2011 Language of service - Both English and French 40 33 11 6 4 3 3 78 10 354
2008 Language of service - English only 34 32 10 12 12 0 0 66 24 50
2008 Language of service - Both English and French 40 29 14 6 6 2 3 72 13 237

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 40 28 10 11 8 1 1 70 20 88
2014 Language of service - Both English and French 47 30 8 7 5 0 3 80 12 309
2011 Language of service - English only 26 32 11 15 15 1 0 59 30 77
2011 Language of service - Both English and French 40 34 9 8 5 1 2 77 14 351
2008 Language of service - English only 28 30 10 20 12 0 0 58 32 50
2008 Language of service - Both English and French 40 34 10 6 7 0 3 76 14 237

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 53 19 9 10 7 0 1 74 17 88
2014 Language of service - Both English and French 50 27 10 5 6 0 2 79 10 308

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 39 25 11 15 8 1 1 65 23 88
2014 Language of service - Both English and French 35 32 15 9 6 4 0 70 15 308
2011 Language of service - English only 17 23 27 12 18 2 0 42 30 77
2011 Language of service - Both English and French 28 32 14 11 9 5 1 64 21 352

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 35 22 10 17 15 0 1 57 32 88
2014 Language of service - Both English and French 33 35 15 9 7 1 0 68 17 307
2011 Language of service - English only 14 20 22 10 34 0 0 34 44 77
2011 Language of service - Both English and French 29 33 15 9 9 3 2 65 19 351
2008 Language of service - English only 22 22 20 14 10 4 6 50 27 49
2008 Language of service - Both English and French 34 27 17 9 10 2 2 63 20 236

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 27 19 16 20 14 2 1 48 35 88
2014 Language of service - Both English and French 26 33 17 13 7 4 0 61 21 308
2011 Language of service - English only 13 11 20 23 30 4 0 25 55 77
2011 Language of service - Both English and French 20 38 20 9 8 4 1 61 18 353
2008 Language of service - English only 22 24 18 18 12 6 0 49 32 50
2008 Language of service - Both English and French 24 35 19 10 7 3 1 63 17 237

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 34 17 14 14 19 1 1 52 34 88
2014 Language of service - Both English and French 27 29 21 8 11 4 0 58 20 309
2011 Language of service - English only 15 15 20 21 21 8 0 32 46 77
2011 Language of service - Both English and French 27 35 15 7 9 6 1 67 17 352
2008 Language of service - English only 24 22 24 12 10 8 0 50 24 50
2008 Language of service - Both English and French 30 27 14 10 11 5 2 62 23 237

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 26 25 11 19 16 1 1 52 36 88
2014 Language of service - Both English and French 23 34 17 14 10 1 1 58 24 309
2011 Language of service - English only 12 14 8 30 33 2 0 27 65 77
2011 Language of service - Both English and French 20 38 16 14 8 3 1 61 23 352
2008 Language of service - English only 28 14 18 24 16 0 0 42 40 50
2008 Language of service - Both English and French 27 36 14 14 9 0 0 63 23 236

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 43 27 10 8 8 0 3 73 16 88
2014 Language of service - Both English and French 50 28 11 5 5 2 0 79 10 309
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 27 34 10 13 15 1 0 62 28 88
2014 Language of service - Both English and French 34 34 11 13 6 0 1 69 20 309
2011 Language of service - English only 20 34 13 15 18 0 0 54 34 77
2011 Language of service - Both English and French 28 38 14 11 9 0 1 66 20 354

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 14 18 9 14 22 20 3 42 46 88
2014 Language of service - Both English and French 18 26 15 14 9 14 4 54 28 309

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 39 33 10 8 9 0 1 72 17 88
2014 Language of service - Both English and French 40 35 10 6 4 0 3 78 11 309
2011 Language of service - English only 29 31 9 16 13 1 0 62 29 77
2011 Language of service - Both English and French 35 36 12 10 4 0 3 74 14 354
2008 Language of service - English only 32 30 4 18 12 2 2 65 31 50
2008 Language of service - Both English and French 34 34 10 9 8 1 4 71 18 237

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 45 27 6 7 8 5 2 78 16 88
2014 Language of service - Both English and French 46 32 10 1 2 3 6 86 3 309
2011 Language of service - English only 37 27 12 11 9 4 0 66 21 77
2011 Language of service - Both English and French 40 31 11 6 4 4 4 78 11 354
2008 Language of service - English only 29 29 14 12 6 10 0 64 20 49
2008 Language of service - Both English and French 45 24 11 4 7 4 6 76 12 236

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 13 44 0 25 13 0 6 60 40 16
2014 Language of service - Both English and French 33 38 7 7 3 3 8 80 12 86

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 34 38 3 13 8 3 1 75 21 88
2014 Language of service - Both English and French 39 36 8 11 3 1 1 76 15 309
2011 Language of service - English only 26 28 15 18 10 1 1 55 29 77
2011 Language of service - Both English and French 43 34 10 8 4 1 1 78 12 354
2008 Language of service - English only 34 32 4 16 10 2 2 69 27 50
2008 Language of service - Both English and French 45 36 7 5 5 2 1 83 10 237

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 30 26 13 10 10 9 2 63 23 88
2014 Language of service - Both English and French 40 24 11 8 7 7 2 70 17 309
2011 Language of service - English only 25 22 20 9 19 5 1 49 29 77
2011 Language of service - Both English and French 45 25 12 6 6 5 1 75 13 351
2008 Language of service - English only 34 18 10 16 10 10 2 59 30 50
2008 Language of service - Both English and French 46 22 13 8 6 4 1 72 15 237

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 39 26 9 16 10 0 0 65 26 88
2014 Language of service - Both English and French 43 29 10 9 6 0 1 73 16 309
2011 Language of service - English only 19 30 16 15 18 1 0 50 33 77
2011 Language of service - Both English and French 34 37 13 8 5 0 3 73 14 353
2008 Language of service - English only 22 28 18 16 14 2 0 51 31 50
2008 Language of service - Both English and French 36 38 14 5 5 0 1 75 10 237

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 51 28 9 7 5 0 0 80 11 88
2014 Language of service - Both English and French 47 35 11 6 2 0 0 81 8 309
2011 Language of service - English only 49 24 10 10 6 0 0 73 16 76
2011 Language of service - Both English and French 45 33 11 5 4 1 1 79 9 354
2008 Language of service - English only 34 36 18 4 6 2 0 71 10 50
2008 Language of service - Both English and French 45 35 10 7 3 0 0 79 11 237

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 60 26 6 5 3 0 0 86 8 88
2014 Language of service - Both English and French 52 33 5 8 2 0 0 85 10 309
2011 Language of service - English only 44 37 10 4 6 0 0 80 10 77
2011 Language of service - Both English and French 45 33 12 5 4 0 1 79 9 353
2008 Language of service - English only 38 44 6 2 10 0 0 82 12 50
2008 Language of service - Both English and French 49 37 6 4 4 0 0 86 8 237

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 36 18 6 16 20 3 0 56 38 88
2014 Language of service - Both English and French 34 31 14 13 5 3 1 68 18 309
2011 Language of service - English only 16 25 6 19 33 1 0 41 52 77
2011 Language of service - Both English and French 27 29 16 10 11 4 3 61 22 353
2008 Language of service - English only 24 34 12 16 12 2 0 59 29 50
2008 Language of service - Both English and French 35 34 15 5 9 0 0 70 15 237

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 22 14 15 16 28 0 6 37 47 88
2014 Language of service - Both English and French 17 18 14 15 25 2 10 39 45 309
2011 Language of service - English only 11 20 17 14 36 1 1 31 51 77
2011 Language of service - Both English and French 11 19 14 18 25 1 11 34 49 354
2008 Language of service - English only 10 22 12 14 40 0 2 33 55 50
2008 Language of service - Both English and French 11 18 17 17 26 2 9 33 48 234

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 30 33 8 19 10 0 0 63 30 88
2014 Language of service - Both English and French 33 37 12 10 8 0 1 70 18 309
2011 Language of service - English only 26 28 8 17 21 0 0 54 38 76
2011 Language of service - Both English and French 35 37 14 6 7 0 1 73 13 354

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 34 32 11 13 10 0 0 66 23 88
2014 Language of service - Both English and French 40 33 12 9 6 0 0 73 15 309

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 38 23 13 15 13 0 0 60 27 88
2014 Language of service - Both English and French 38 39 12 6 5 0 0 77 11 309
2011 Language of service - English only 22 34 18 18 8 0 0 56 25 77
2011 Language of service - Both English and French 40 40 10 7 2 0 1 81 9 353

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 51 24 10 9 6 0 0 75 15 88
2014 Language of service - Both English and French 45 32 10 6 6 0 1 78 12 308
2011 Language of service - English only 43 27 11 10 8 0 0 71 18 77
2011 Language of service - Both English and French 42 31 10 10 5 0 2 75 15 354

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 20 20 9 8 15 1 26 56 31 88
2014 Language of service - Both English and French 35 20 8 6 10 2 19 70 20 309
2011 Language of service - English only 24 18 17 11 16 3 10 49 31 77
2011 Language of service - Both English and French 25 24 12 7 10 2 21 63 21 354
2008 Language of service - English only 20 20 12 12 16 4 16 50 35 50
2008 Language of service - Both English and French 32 22 10 9 10 1 15 65 23 237

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 31 27 22 8 8 2 2 61 17 88
2014 Language of service - Both English and French 38 30 17 8 6 0 1 69 14 309
2011 Language of service - English only 27 35 25 8 4 0 1 63 12 77
2011 Language of service - Both English and French 32 34 15 10 7 0 2 67 18 352
2008 Language of service - English only 36 30 20 8 6 0 0 66 14 50
2008 Language of service - Both English and French 29 38 18 8 6 0 0 68 14 236

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 56 24 7 3 7 0 3 82 11 88
2014 Language of service - Both English and French 48 19 7 6 7 3 9 77 15 309
2011 Language of service - English only 32 33 8 10 9 4 3 71 20 77
2011 Language of service - Both English and French 39 25 9 9 7 2 10 73 17 353

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Language of service - English only 25 44 31 88
2014 Language of service - Both English and French 37 31 32 309
2011 Language of service - English only 37 26 37 77
2011 Language of service - Both English and French 35 37 28 354

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Language of service - English only 27 0 59 14 0 22
2014 Language of service - Both English and French 11 15 59 4 11 113
2011 Language of service - English only 11 10 41 22 17 29
2011 Language of service - Both English and French 21 11 55 3 9 123
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 60 26 6 5 2 0 1 87 7 88
2014 Language of service - Both English and French 55 35 6 2 1 0 0 90 3 309
2011 Language of service - English only 38 43 8 8 4 0 0 80 12 77
2011 Language of service - Both English and French 48 37 8 3 3 1 0 86 6 353
2008 Language of service - English only 49 37 6 4 4 0 0 86 8 49
2008 Language of service - Both English and French 54 35 7 2 3 0 0 89 5 237

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 34 32 13 11 10 0 0 66 22 88
2014 Language of service - Both English and French 40 39 11 6 4 0 0 80 9 309
2011 Language of service - English only 18 23 16 23 19 1 0 41 43 77
2011 Language of service - Both English and French 33 37 14 8 5 1 1 72 14 350

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 35 26 16 9 10 3 0 64 20 88
2014 Language of service - Both English and French 33 40 13 5 4 5 0 77 10 309
2011 Language of service - English only 15 33 14 19 17 2 0 49 36 77
2011 Language of service - Both English and French 31 36 17 6 4 6 1 71 11 351

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 8 17 39 16 15 2 3 33 27 88
2014 Language of service - Both English and French 11 28 26 19 13 0 3 33 40 308
2011 Language of service - English only 16 29 35 12 4 0 4 17 47 77
2011 Language of service - Both English and French 10 20 37 20 9 0 4 30 31 349
2008 Language of service - English only 14 22 34 10 14 2 4 26 38 50
2008 Language of service - Both English and French 10 22 33 23 9 1 2 34 33 236

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 13 13 26 25 18 0 5 46 27 87
2014 Language of service - Both English and French 8 15 24 26 23 1 4 51 24 309
2011 Language of service - English only 31 16 36 11 4 0 2 15 48 77
2011 Language of service - Both English and French 8 15 25 26 18 2 5 48 25 350
2008 Language of service - English only 16 10 34 12 20 2 6 35 28 50
2008 Language of service - Both English and French 8 16 23 23 21 3 6 49 26 235

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 24 17 26 16 13 1 3 30 43 88
2014 Language of service - Both English and French 8 16 28 21 21 1 5 45 25 309
2011 Language of service - English only 32 25 22 10 5 1 5 16 60 77
2011 Language of service - Both English and French 11 17 27 22 15 2 5 40 30 352
2008 Language of service - English only 16 14 33 22 12 0 2 35 31 49
2008 Language of service - Both English and French 11 16 22 21 24 2 4 48 29 235

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 6 19 26 27 17 1 3 46 26 88
2014 Language of service - Both English and French 5 12 30 29 20 1 3 52 17 309
2011 Language of service - English only 22 7 28 25 13 0 5 40 30 77
2011 Language of service - Both English and French 5 13 32 28 16 1 5 47 19 352
2008 Language of service - English only 10 6 24 28 30 0 2 59 16 50
2008 Language of service - Both English and French 7 14 28 28 19 1 3 49 22 236

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 22 17 20 18 16 2 5 37 41 88
2014 Language of service - Both English and French 13 17 28 19 18 2 4 39 32 309
2011 Language of service - English only 29 25 21 15 6 1 2 22 56 77
2011 Language of service - Both English and French 17 19 23 21 14 1 4 37 38 352
2008 Language of service - English only 10 17 19 25 27 0 2 53 28 48
2008 Language of service - Both English and French 10 23 27 16 17 0 6 36 35 235

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 9 11 25 20 26 2 6 50 23 87
2014 Language of service - Both English and French 5 18 22 30 19 2 4 52 25 307
2011 Language of service - English only 30 11 30 10 10 3 5 21 46 76
2011 Language of service - Both English and French 10 18 24 25 16 2 4 44 29 348
2008 Language of service - English only 10 22 31 16 12 2 6 31 36 49
2008 Language of service - Both English and French 11 20 30 19 13 3 4 34 34 236

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 21 20 31 13 13 1 2 26 42 87
2014 Language of service - Both English and French 7 16 29 22 19 2 5 44 25 307

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 52 36 3 5 2 0 1 90 7 88
2014 Language of service - Both English and French 62 33 2 2 1 0 0 95 3 309
2011 Language of service - English only 55 38 4 2 1 0 0 93 4 77
2011 Language of service - Both English and French 61 32 3 1 2 0 1 94 3 352

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 35 28 7 18 11 0 0 64 30 88
2014 Language of service - Both English and French 46 28 11 7 6 1 1 75 14 309

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 35 34 8 18 5 0 0 69 23 88
2014 Language of service - Both English and French 48 35 9 6 3 0 0 83 8 309

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 47 28 9 9 5 2 0 77 14 88
2014 Language of service - Both English and French 43 33 13 3 3 4 2 80 6 309

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 44 27 9 13 6 1 0 72 18 88
2014 Language of service - Both English and French 45 35 12 4 3 1 1 81 7 308
2011 Language of service - English only 22 30 14 15 16 2 0 53 32 77
2011 Language of service - Both English and French 39 38 14 4 3 2 1 78 8 351

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 47 33 6 8 7 0 0 80 15 88
2014 Language of service - Both English and French 55 29 9 3 3 0 0 85 6 309
2011 Language of service - English only 28 38 14 6 14 0 0 66 20 76
2011 Language of service - Both English and French 47 35 9 4 4 1 1 83 8 352
2008 Language of service - English only 36 30 16 6 12 0 0 66 18 50
2008 Language of service - Both English and French 44 34 9 6 6 0 1 79 12 236

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 17 39 14 11 14 2 3 59 27 88
2014 Language of service - Both English and French 31 23 16 11 10 4 5 59 23 309

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 55 30 9 7 0 0 0 84 7 88
2014 Language of service - Both English and French 50 36 7 5 0 3 0 88 5 309
2011 Language of service - English only 29 42 15 7 8 0 0 71 14 76
2011 Language of service - Both English and French 42 38 11 3 2 4 0 84 5 353

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 41 31 14 5 8 1 1 73 13 88
2014 Language of service - Both English and French 44 32 9 8 4 1 1 78 13 309
2011 Language of service - English only 22 36 12 13 16 1 0 59 29 77
2011 Language of service - Both English and French 40 31 10 6 7 4 1 75 14 352
2008 Language of service - English only 30 34 12 10 8 2 4 68 19 50
2008 Language of service - Both English and French 41 33 9 7 8 1 1 75 15 237

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 27 35 16 9 6 6 1 67 16 88
2014 Language of service - Both English and French 33 33 13 9 4 6 1 71 14 309
2011 Language of service - English only 12 31 26 18 13 0 0 43 31 77
2011 Language of service - Both English and French 22 33 18 9 7 8 2 62 18 353

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 22 16 16 14 19 9 5 43 38 88
2014 Language of service - Both English and French 19 16 18 11 14 14 8 45 32 309
2011 Language of service - English only 11 20 22 18 23 4 2 33 44 77
2011 Language of service - Both English and French 20 19 18 13 11 12 7 48 30 352

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 39 43 2 9 7 0 0 82 16 88
2014 Language of service - Both English and French 48 40 5 6 1 0 0 88 7 309
2011 Language of service - English only 33 37 2 22 5 0 0 70 28 77
2011 Language of service - Both English and French 48 41 4 5 2 0 0 89 7 354
2008 Language of service - English only 32 54 2 8 4 0 0 86 12 50
2008 Language of service - Both English and French 54 35 4 5 3 0 0 88 8 237

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 56 16 6 8 14 0 1 72 22 88
2014 Language of service - Both English and French 55 24 4 9 7 0 1 79 16 309
2011 Language of service - English only 30 32 7 17 13 0 0 62 31 76
2011 Language of service - Both English and French 53 29 5 8 4 0 1 83 12 352

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 55 30 9 3 1 1 1 86 5 88
2014 Language of service - Both English and French 54 31 7 7 1 0 0 85 8 308

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 77 14 3 0 2 0 3 94 2 88
2014 Language of service - Both English and French 71 20 5 4 1 0 0 91 5 309
2011 Language of service - English only 73 16 5 3 0 0 4 92 3 77
2011 Language of service - Both English and French 68 20 4 5 1 1 1 89 7 353
2008 Language of service - English only 66 24 6 0 2 0 2 92 2 50
2008 Language of service - Both English and French 69 23 4 3 1 0 0 91 5 235

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 88 7 3 0 0 0 2 97 0 88
2014 Language of service - Both English and French 60 19 5 9 5 0 1 81 14 308
2011 Language of service - English only 76 10 1 4 1 0 7 93 6 77
2011 Language of service - Both English and French 56 22 7 8 5 0 2 80 13 353
2008 Language of service - English only 74 16 2 2 4 0 2 92 6 50
2008 Language of service - Both English and French 56 25 6 10 3 0 0 81 13 236

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 80 8 8 0 2 0 2 90 2 88
2014 Language of service - Both English and French 70 17 3 7 3 0 1 88 10 308
2011 Language of service - English only 75 10 5 2 2 1 4 90 5 77
2011 Language of service - Both English and French 69 21 3 5 2 0 0 90 7 354
2008 Language of service - English only 64 20 2 2 2 0 10 93 4 50
2008 Language of service - Both English and French 61 22 5 4 6 0 2 84 10 237

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 84 8 3 1 0 0 3 95 1 88
2014 Language of service - Both English and French 79 10 2 4 2 0 3 92 6 309
2011 Language of service - English only 82 8 4 0 2 0 4 94 2 76
2011 Language of service - Both English and French 76 14 3 2 2 0 3 92 5 351
2008 Language of service - English only 64 18 6 0 2 0 10 91 2 50
2008 Language of service - Both English and French 74 11 3 5 3 0 4 88 8 237

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 74 16 6 1 0 0 3 93 1 88
2014 Language of service - Both English and French 64 20 6 5 3 1 2 86 8 309

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 76 16 2 2 1 1 1 94 3 88
2014 Language of service - Both English and French 70 17 5 3 2 2 3 91 4 309
2011 Language of service - English only 72 8 7 1 3 4 5 88 4 77
2011 Language of service - Both English and French 60 22 5 3 2 2 6 89 5 354
2008 Language of service - English only 54 24 12 0 2 4 4 85 2 50
2008 Language of service - Both English and French 64 19 7 3 2 2 3 88 5 237

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language of service - English only 24 76 88
2014 Language of service - Both English and French 18 82 308

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 52 21
2014 Language of service - Both English and French 47 53

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 76 21
2014 Language of service - Both English and French 55 53

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 21

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 21

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 21

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 43 21
2014 Language of service - Both English and French 38 53

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 33 21
2014 Language of service - Both English and French 30 53

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 38 21
2014 Language of service - Both English and French 38 53

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 33 21
2014 Language of service - Both English and French 38 53

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 29 21
2014 Language of service - Both English and French 17 53

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 57 21
2014 Language of service - Both English and French 60 53

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 38 21
2014 Language of service - Both English and French 40 53

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 21
2014 Language of service - Both English and French 0 53

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 9 53

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 48 21
2014 Language of service - Both English and French 45 53

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 29 21
2014 Language of service - Both English and French 26 53

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 17 53

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 71 21
2014 Language of service - Both English and French 64 53

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 33 21
2014 Language of service - Both English and French 38 53

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 29 21
2014 Language of service - Both English and French 17 53

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 9 53

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 9 53

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 11 53

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 21
2014 Language of service - Both English and French 15 53

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 12 50

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 10 50

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 12 50

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 14 50

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 20

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 20

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 20

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 30 20
2014 Language of service - Both English and French 36 50

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 10 50

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 60 20
2014 Language of service - Both English and French 50 50

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 45 20
2014 Language of service - Both English and French 44 50

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 10 50

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 23 13 16 7 14 23 5 49 29 87
2014 Language of service - Both English and French 20 12 15 9 6 27 12 51 24 309

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 31 20 22 8 9 10 0 56 19 87
2014 Language of service - Both English and French 32 26 16 7 4 13 3 68 13 309
2011 Language of service - English only 19 24 28 9 7 11 1 50 19 77
2011 Language of service - Both English and French 32 34 18 5 4 5 1 71 10 351

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language of service - English only 13 87 87
2014 Language of service - Both English and French 7 93 308

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 40 20

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 91 11
2014 Language of service - Both English and French 95 20

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11
2014 Language of service - Both English and French 0 20

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 45 11

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 0 20

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 40 20

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 45 11
2014 Language of service - Both English and French 35 20

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11
2014 Language of service - Both English and French 0 20

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11
2014 Language of service - Both English and French 0 20

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11
2014 Language of service - Both English and French 25 20

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11
2014 Language of service - Both English and French 47 19

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 0 19

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 55 11
2014 Language of service - Both English and French 42 19

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11
2014 Language of service - Both English and French 0 18

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11
2014 Language of service - Both English and French 0 18

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11
2014 Language of service - Both English and French 0 18

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 0 18

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - Both English and French 39 18

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 73 11
2014 Language of service - Both English and French 67 18

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11
2014 Language of service - Both English and French 0 18

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 82 11
2014 Language of service - Both English and French 61 18

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 0 11

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 17 9 20 2 10 30 11 44 21 88
2014 Language of service - Both English and French 21 13 15 2 3 31 15 63 9 309

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 32 20 20 6 7 11 3 61 15 88
2014 Language of service - Both English and French 36 23 17 3 2 15 3 73 6 309
2011 Language of service - English only 28 22 21 9 7 13 0 57 19 77
2011 Language of service - Both English and French 42 31 14 4 2 6 0 79 6 353

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language of service - English only 20 80 88
2014 Language of service - Both English and French 18 82 309

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language of service - English only 78 22 18
2014 Language of service - Both English and French 89 11 56

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 71 7 7 7 7 0 0 79 14 14
2014 Language of service - Both English and French 70 20 2 4 2 0 2 92 6 50

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 17 32 6 7 3 0 35 75 16 88
2014 Language of service - Both English and French 23 35 9 6 2 2 22 77 11 309
2011 Language of service - English only 20 47 9 12 2 0 10 75 16 77
2011 Language of service - Both English and French 28 38 13 6 1 0 14 78 8 352
2008 Language of service - English only 20 46 16 8 6 0 4 69 15 50
2008 Language of service - Both English and French 29 39 9 4 2 1 15 82 7 236

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 6 11 15 5 6 14 44 41 24 88
2014 Language of service - Both English and French 12 13 18 2 3 22 31 51 11 309
2011 Language of service - English only 6 11 29 11 9 18 15 27 30 77
2011 Language of service - Both English and French 13 16 22 5 7 20 17 46 20 353

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 25 16 7 6 0 9 38 77 11 88
2014 Language of service - Both English and French 33 27 8 3 2 6 21 83 6 309
2011 Language of service - English only 21 20 21 12 2 13 10 54 18 77
2011 Language of service - Both English and French 32 29 13 3 3 5 15 76 7 354
2008 Language of service - English only 30 20 22 6 6 10 6 60 14 50
2008 Language of service - Both English and French 35 30 10 3 3 4 15 80 7 236

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 21 16 11 5 2 9 36 67 13 87
2014 Language of service - Both English and French 30 23 12 4 1 8 21 75 8 309
2011 Language of service - English only 18 17 27 10 8 11 10 45 22 77
2011 Language of service - Both English and French 28 29 15 4 3 8 14 72 9 352
2008 Language of service - English only 30 22 6 12 14 10 6 62 31 50
2008 Language of service - Both English and French 34 28 10 6 3 6 13 77 11 237