2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 95. What is your first official language?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 43 36 8 10 4 0 0 79 13 565
2014 First Offical Language - French 41 38 12 6 3 0 0 80 8 507
2011 First Offical Language - English 38 39 9 9 5 0 0 77 14 460
2011 First Offical Language - French 40 35 12 7 5 0 0 76 12 531
2008 First Offical Language - English 37 43 12 4 4 0 0 80 8 343
2008 First Offical Language - French 43 33 12 8 4 0 0 76 12 344

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 76 19 2 1 1 0 1 96 2 565
2014 First Offical Language - French 74 21 4 1 1 0 0 95 1 507
2011 First Offical Language - English 73 22 2 2 1 0 0 95 3 461
2011 First Offical Language - French 71 25 2 1 0 0 0 97 2 533

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 67 23 5 3 1 0 0 91 4 565
2014 First Offical Language - French 68 22 8 1 1 0 0 90 2 507
2011 First Offical Language - English 63 26 6 3 1 0 0 90 4 460
2011 First Offical Language - French 60 29 8 1 1 0 0 89 3 534

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 52 31 7 7 4 0 0 82 11 565
2014 First Offical Language - French 49 33 10 4 3 0 1 83 7 506
2011 First Offical Language - English 45 38 6 7 4 0 0 84 10 461
2011 First Offical Language - French 45 39 7 6 3 0 0 84 8 532
2008 First Offical Language - English 43 39 11 5 2 0 0 82 7 346
2008 First Offical Language - French 44 36 11 6 3 0 0 81 8 344

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 43 27 13 8 8 1 0 71 16 565
2014 First Offical Language - French 42 29 16 8 4 1 0 72 12 506
2011 First Offical Language - English 33 25 16 13 12 1 0 59 25 461
2011 First Offical Language - French 36 33 16 6 8 1 0 70 14 531

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 44 27 10 12 6 0 0 71 19 564
2014 First Offical Language - French 42 33 14 7 3 0 0 75 10 507
2011 First Offical Language - English 34 29 14 12 11 0 0 63 23 459
2011 First Offical Language - French 34 37 13 9 6 1 0 72 14 530
2008 First Offical Language - English 39 29 14 12 5 0 0 68 17 347
2008 First Offical Language - French 38 37 12 7 5 1 0 75 12 343

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 40 19 14 12 10 2 2 62 24 564
2014 First Offical Language - French 40 18 16 11 9 3 2 62 21 507
2011 First Offical Language - English 32 20 16 14 14 3 1 54 29 461
2011 First Offical Language - French 34 26 15 10 10 4 1 64 20 530
2008 First Offical Language - English 29 23 16 16 10 5 1 56 28 346
2008 First Offical Language - French 35 23 17 11 11 3 0 59 23 344
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 52 25 10 6 4 0 3 80 10 562
2014 First Offical Language - French 50 30 9 5 4 1 3 82 9 507
2011 First Offical Language - English 45 28 9 8 6 1 3 76 14 460
2011 First Offical Language - French 40 31 14 6 5 2 1 73 12 534
2008 First Offical Language - English 41 29 10 7 8 2 3 74 16 346
2008 First Offical Language - French 41 29 13 6 6 4 1 74 12 344

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 47 28 10 8 4 0 2 77 13 565
2014 First Offical Language - French 46 33 9 6 4 0 1 81 10 507
2011 First Offical Language - English 41 31 7 10 8 0 2 74 18 458
2011 First Offical Language - French 41 33 11 8 6 1 1 75 14 532
2008 First Offical Language - English 36 34 10 7 9 1 3 73 17 346
2008 First Offical Language - French 38 34 11 9 6 1 1 73 16 344

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 55 24 9 6 4 0 2 80 10 564
2014 First Offical Language - French 54 26 9 5 5 0 1 81 10 506

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 38 31 9 10 8 4 0 72 19 565
2014 First Offical Language - French 37 33 14 7 6 3 0 72 13 505
2011 First Offical Language - English 31 27 16 11 11 4 0 60 23 459
2011 First Offical Language - French 30 32 14 10 8 5 1 66 19 529

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 37 31 10 12 9 1 1 69 21 564
2014 First Offical Language - French 36 31 17 8 7 1 0 68 15 505
2011 First Offical Language - English 29 27 15 11 17 1 1 57 28 459
2011 First Offical Language - French 29 33 16 9 8 3 1 64 19 530
2008 First Offical Language - English 30 26 17 10 13 2 2 58 24 345
2008 First Offical Language - French 34 31 15 9 8 2 1 67 17 343

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 30 30 13 15 10 2 1 61 26 564
2014 First Offical Language - French 27 34 18 10 6 5 0 65 16 507
2011 First Offical Language - English 21 28 17 15 15 3 1 50 32 461
2011 First Offical Language - French 22 39 18 11 6 4 0 64 17 530
2008 First Offical Language - English 21 33 14 16 10 5 1 58 28 347
2008 First Offical Language - French 26 35 19 9 6 4 1 64 16 344

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 35 27 12 11 11 4 0 65 23 565
2014 First Offical Language - French 31 27 18 10 9 5 0 61 20 507
2011 First Offical Language - English 26 27 15 13 13 6 0 56 28 461
2011 First Offical Language - French 29 33 16 9 9 5 0 65 18 531
2008 First Offical Language - English 28 26 17 12 11 6 1 58 24 347
2008 First Offical Language - French 27 32 15 8 8 8 1 65 18 344

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 30 30 12 15 11 1 1 61 27 565
2014 First Offical Language - French 26 33 17 14 7 2 0 61 22 507
2011 First Offical Language - English 19 29 11 22 17 2 1 49 40 461
2011 First Offical Language - French 22 37 16 14 8 3 0 61 23 531
2008 First Offical Language - English 21 35 12 18 12 1 0 57 30 347
2008 First Offical Language - French 26 37 14 14 7 1 0 64 21 343

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 56 25 7 4 5 0 2 83 10 564
2014 First Offical Language - French 51 30 9 4 3 1 1 83 7 506
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 33 33 10 15 8 1 1 67 23 565
2014 First Offical Language - French 36 34 12 11 7 0 1 70 18 507
2011 First Offical Language - English 30 38 11 12 9 0 1 68 21 461
2011 First Offical Language - French 30 36 14 10 10 0 0 66 20 533

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 17 23 12 15 14 14 5 49 36 564
2014 First Offical Language - French 18 23 18 12 7 16 5 52 25 507

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 42 34 9 8 5 0 2 77 13 564
2014 First Offical Language - French 44 31 12 6 4 0 2 77 10 507
2011 First Offical Language - English 36 35 9 10 7 1 2 73 17 460
2011 First Offical Language - French 38 33 13 9 5 0 1 72 15 534
2008 First Offical Language - English 33 32 11 11 9 1 3 68 21 346
2008 First Offical Language - French 35 35 14 8 6 1 1 72 14 344

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 47 28 8 6 4 4 4 81 11 565
2014 First Offical Language - French 50 28 10 2 2 4 4 84 5 507
2011 First Offical Language - English 41 27 12 8 5 4 2 73 14 458
2011 First Offical Language - French 44 29 10 5 6 3 3 78 12 532
2008 First Offical Language - English 36 29 10 10 6 6 3 71 17 345
2008 First Offical Language - French 42 28 11 5 6 5 3 76 11 343

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 38 34 7 7 3 2 9 81 12 146
2014 First Offical Language - French 36 32 10 4 2 3 12 80 7 143

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 40 33 8 11 4 1 2 76 16 564
2014 First Offical Language - French 39 40 9 6 3 1 2 82 9 507
2011 First Offical Language - English 39 29 10 10 7 3 1 71 18 460
2011 First Offical Language - French 42 36 10 7 3 2 0 79 10 533
2008 First Offical Language - English 41 34 7 9 7 2 1 77 16 347
2008 First Offical Language - French 42 36 8 7 2 3 2 82 10 344

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 40 23 9 11 8 6 3 69 21 564
2014 First Offical Language - French 39 28 11 7 4 8 2 76 12 507
2011 First Offical Language - English 41 20 11 8 10 8 1 68 20 459
2011 First Offical Language - French 43 28 11 6 5 5 1 76 12 531
2008 First Offical Language - English 43 20 12 9 8 7 1 69 18 347
2008 First Offical Language - French 45 23 12 8 3 6 3 74 12 344

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 41 32 8 12 6 0 1 74 18 565
2014 First Offical Language - French 49 30 10 7 3 0 1 79 11 507
2011 First Offical Language - English 28 38 10 12 9 0 3 68 21 461
2011 First Offical Language - French 39 36 12 6 4 1 3 77 11 532
2008 First Offical Language - English 33 35 14 10 7 1 2 69 17 347
2008 First Offical Language - French 38 38 11 7 4 0 2 77 12 343

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 51 31 7 6 4 0 0 82 10 565
2014 First Offical Language - French 49 33 11 5 2 0 0 82 7 507
2011 First Offical Language - English 49 31 8 8 3 0 1 81 11 460
2011 First Offical Language - French 47 34 11 5 3 1 0 81 8 533
2008 First Offical Language - English 41 39 12 5 3 0 0 80 8 347
2008 First Offical Language - French 44 35 10 8 3 0 0 79 11 344

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 58 28 5 5 3 0 0 86 8 565
2014 First Offical Language - French 54 32 7 5 1 0 0 86 7 506
2011 First Offical Language - English 53 33 7 5 2 0 0 87 6 461
2011 First Offical Language - French 48 33 9 6 3 0 1 82 9 533
2008 First Offical Language - English 51 36 7 2 4 0 0 87 6 347
2008 First Offical Language - French 50 35 7 4 3 0 0 86 7 344

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 35 28 10 13 10 4 1 65 24 563
2014 First Offical Language - French 39 31 14 8 3 4 0 73 12 506
2011 First Offical Language - English 23 30 12 13 17 3 2 56 32 460
2011 First Offical Language - French 33 29 15 10 9 3 1 65 20 533
2008 First Offical Language - English 30 32 14 12 10 1 1 63 22 347
2008 First Offical Language - French 33 38 14 6 7 2 0 73 13 344

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 17 18 14 15 26 1 9 39 45 565
2014 First Offical Language - French 15 19 13 19 21 3 10 40 45 507
2011 First Offical Language - English 9 18 13 20 30 2 7 30 56 461
2011 First Offical Language - French 11 17 16 19 26 2 9 31 50 534
2008 First Offical Language - English 12 20 14 19 27 2 7 35 50 344
2008 First Offical Language - French 11 22 17 17 25 3 5 36 46 342

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 36 37 7 12 8 0 0 73 20 565
2014 First Offical Language - French 36 38 12 7 6 0 1 75 13 507
2011 First Offical Language - English 35 34 10 11 9 0 0 70 20 459
2011 First Offical Language - French 39 35 13 7 5 0 1 74 13 532

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 40 32 10 11 6 0 1 73 17 565
2014 First Offical Language - French 40 36 13 6 3 0 1 77 10 506

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 42 30 8 12 6 1 1 73 19 565
2014 First Offical Language - French 41 39 12 4 4 0 1 80 8 507
2011 First Offical Language - English 39 37 9 8 4 1 1 77 13 461
2011 First Offical Language - French 40 40 11 6 3 0 0 80 9 532

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 51 29 7 7 5 0 1 80 12 564
2014 First Offical Language - French 50 30 9 6 4 0 1 81 10 507
2011 First Offical Language - English 48 31 8 7 4 0 1 80 12 461
2011 First Offical Language - French 44 30 9 11 5 0 2 75 16 533

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 32 21 10 8 9 1 19 66 21 565
2014 First Offical Language - French 39 21 5 7 7 3 18 76 17 507
2011 First Offical Language - English 25 24 12 8 14 2 16 59 26 460
2011 First Offical Language - French 32 23 10 7 9 1 18 68 20 533
2008 First Offical Language - English 29 19 11 11 11 2 17 59 27 346
2008 First Offical Language - French 39 23 9 7 7 1 14 73 16 343

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 39 33 14 7 5 0 2 74 12 565
2014 First Offical Language - French 41 33 14 7 3 0 1 75 10 507
2011 First Offical Language - English 33 39 14 6 6 0 2 74 12 458
2011 First Offical Language - French 39 33 14 8 4 0 1 73 13 533
2008 First Offical Language - English 33 34 18 8 6 0 1 68 14 347
2008 First Offical Language - French 33 37 17 9 4 0 0 70 13 343

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 58 19 5 5 5 2 6 84 11 565
2014 First Offical Language - French 52 20 8 4 7 3 7 79 13 506
2011 First Offical Language - English 45 28 7 7 6 2 4 78 14 458
2011 First Offical Language - French 39 23 9 8 11 3 8 70 20 533

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 First Offical Language - English 30 35 35 565
2014 First Offical Language - French 33 36 31 507
2011 First Offical Language - English 36 30 34 461
2011 First Offical Language - French 32 40 28 534

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 First Offical Language - English 16 11 51 11 11 171
2014 First Offical Language - French 18 8 59 4 11 165
2011 First Offical Language - English 16 7 56 9 12 166
2011 First Offical Language - French 20 9 61 4 5 171
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 60 28 5 4 3 0 0 89 6 564
2014 First Offical Language - French 54 35 7 3 1 0 0 89 4 506
2011 First Offical Language - English 52 32 7 5 2 1 1 86 7 460
2011 First Offical Language - French 50 34 8 4 2 0 0 85 7 534
2008 First Offical Language - English 53 37 7 1 2 0 0 90 3 346
2008 First Offical Language - French 54 35 6 2 2 1 0 90 4 344

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 41 36 10 7 5 1 0 78 12 565
2014 First Offical Language - French 37 41 13 6 3 1 0 78 9 507
2011 First Offical Language - English 31 32 14 12 9 1 1 64 21 459
2011 First Offical Language - French 35 39 12 8 4 2 0 76 12 531

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 37 35 10 7 4 6 0 77 12 565
2014 First Offical Language - French 35 39 15 4 2 6 1 78 6 507
2011 First Offical Language - English 27 32 16 12 8 4 1 63 20 460
2011 First Offical Language - French 33 38 14 5 3 6 0 76 9 531

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 7 19 33 20 16 1 3 38 28 565
2014 First Offical Language - French 8 24 30 23 13 0 4 37 33 506
2011 First Offical Language - English 10 20 35 22 10 1 3 33 31 459
2011 First Offical Language - French 9 24 33 19 10 0 4 30 35 529
2008 First Offical Language - English 10 20 34 23 10 1 2 34 31 347
2008 First Offical Language - French 12 24 29 22 9 1 2 33 37 343

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 9 15 22 23 27 2 3 52 25 563
2014 First Offical Language - French 5 14 26 28 21 2 4 52 20 506
2011 First Offical Language - English 16 13 25 24 17 2 3 44 31 458
2011 First Offical Language - French 7 16 25 26 19 2 5 48 25 531
2008 First Offical Language - English 11 14 25 25 19 2 5 47 26 347
2008 First Offical Language - French 9 13 27 23 21 3 5 47 23 341

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 10 14 25 24 22 1 4 48 25 563
2014 First Offical Language - French 6 11 26 25 26 1 5 55 18 507
2011 First Offical Language - English 14 17 24 23 16 1 5 42 33 456
2011 First Offical Language - French 10 16 27 21 20 1 5 44 28 533
2008 First Offical Language - English 11 12 27 27 20 1 2 48 24 344
2008 First Offical Language - French 10 15 23 22 22 2 5 47 28 342

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 4 12 24 32 24 0 3 58 17 562
2014 First Offical Language - French 3 13 27 32 21 0 4 55 17 505
2011 First Offical Language - English 7 7 29 32 21 1 4 56 14 459
2011 First Offical Language - French 6 17 28 28 17 1 4 47 23 532
2008 First Offical Language - English 6 12 29 27 23 0 3 51 19 347
2008 First Offical Language - French 9 13 32 25 18 1 2 45 22 342

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 13 18 25 18 21 1 4 41 33 564
2014 First Offical Language - French 12 20 25 18 19 1 5 40 34 505
2011 First Offical Language - English 19 18 24 21 13 1 4 36 39 460
2011 First Offical Language - French 15 21 24 20 16 1 5 37 38 531
2008 First Offical Language - English 12 18 26 21 17 1 5 41 32 345
2008 First Offical Language - French 11 20 26 19 16 1 7 38 34 340

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 6 11 22 26 27 2 5 58 19 560
2014 First Offical Language - French 4 14 25 29 22 2 5 54 19 507
2011 First Offical Language - English 15 14 25 23 16 2 4 42 31 457
2011 First Offical Language - French 10 16 24 25 17 2 6 46 29 527
2008 First Offical Language - English 9 19 29 23 13 2 4 39 30 346
2008 First Offical Language - French 11 17 26 23 12 4 6 39 32 343

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 10 17 28 21 21 1 2 43 27 561
2014 First Offical Language - French 5 13 28 27 21 2 5 51 19 503

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 64 29 3 2 1 0 1 94 3 564
2014 First Offical Language - French 63 31 4 2 0 0 0 94 2 505
2011 First Offical Language - English 62 31 3 3 1 0 0 94 3 461
2011 First Offical Language - French 62 33 3 1 1 0 0 95 2 530

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 47 24 8 11 8 0 1 72 19 565
2014 First Offical Language - French 48 29 10 6 5 1 1 78 11 507

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 48 32 7 8 4 0 1 81 12 565
2014 First Offical Language - French 49 34 9 5 2 0 0 84 8 507

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 49 28 9 6 4 4 1 81 10 565
2014 First Offical Language - French 45 34 12 2 1 4 2 84 3 507

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 49 28 9 8 3 1 0 79 12 565
2014 First Offical Language - French 45 38 11 2 2 1 1 85 4 506
2011 First Offical Language - English 40 35 10 7 6 2 0 76 13 458
2011 First Offical Language - French 40 36 14 5 3 2 0 77 8 532

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 57 30 5 5 4 0 0 86 9 565
2014 First Offical Language - French 57 30 8 3 2 0 0 87 5 507
2011 First Offical Language - English 48 30 10 4 6 0 0 79 11 458
2011 First Offical Language - French 48 33 9 6 4 0 0 81 10 532
2008 First Offical Language - English 45 30 11 7 7 0 0 76 14 346
2008 First Offical Language - French 45 37 9 4 3 0 1 83 8 343

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 35 28 9 11 10 3 4 67 23 565
2014 First Offical Language - French 30 27 16 9 7 5 5 64 18 507

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 55 34 5 4 1 1 1 90 5 565
2014 First Offical Language - French 49 36 9 3 0 3 0 88 3 507
2011 First Offical Language - English 47 35 10 4 3 2 1 84 6 458
2011 First Offical Language - French 40 41 10 2 2 4 0 85 4 531

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 47 30 8 6 5 2 1 80 11 565
2014 First Offical Language - French 44 31 10 8 5 1 1 77 13 507
2011 First Offical Language - English 41 27 10 9 7 4 2 73 17 459
2011 First Offical Language - French 40 32 10 6 8 3 1 75 15 531
2008 First Offical Language - English 38 30 11 8 7 4 2 72 16 347
2008 First Offical Language - French 39 34 9 9 5 3 0 76 15 344

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 34 33 13 8 5 4 1 71 14 565
2014 First Offical Language - French 31 31 16 10 5 6 1 67 15 506
2011 First Offical Language - English 19 36 19 13 8 4 2 58 22 457
2011 First Offical Language - French 25 31 18 9 7 9 1 62 18 530

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 22 20 15 12 14 10 6 50 32 565
2014 First Offical Language - French 22 15 18 13 11 13 8 47 30 507
2011 First Offical Language - English 16 21 18 14 14 12 5 45 34 460
2011 First Offical Language - French 21 19 18 12 11 14 6 50 28 529

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 48 39 3 7 3 0 1 88 9 565
2014 First Offical Language - French 57 34 4 4 1 0 0 91 5 507
2011 First Offical Language - English 44 41 3 9 2 0 0 86 12 461
2011 First Offical Language - French 52 39 4 5 1 0 0 91 6 534
2008 First Offical Language - English 44 43 3 7 2 0 0 88 9 347
2008 First Offical Language - French 55 35 3 5 2 0 0 90 7 342

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 57 24 5 7 6 0 1 82 14 564
2014 First Offical Language - French 57 25 6 7 5 0 1 83 11 507
2011 First Offical Language - English 50 30 6 8 5 0 1 81 13 458
2011 First Offical Language - French 53 31 6 6 4 0 0 84 10 532

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 58 28 6 4 2 0 1 87 6 565
2014 First Offical Language - French 58 30 7 4 1 0 0 88 5 506

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 83 12 1 1 1 0 1 96 2 564
2014 First Offical Language - French 68 23 5 3 1 0 0 91 4 507
2011 First Offical Language - English 81 11 3 2 1 0 1 94 3 460
2011 First Offical Language - French 66 24 4 4 1 1 0 91 5 534
2008 First Offical Language - English 79 14 5 1 1 0 0 94 1 347
2008 First Offical Language - French 64 25 5 4 1 0 0 90 5 342

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 80 13 2 2 1 0 2 95 4 564
2014 First Offical Language - French 54 23 7 9 5 0 1 79 14 507
2011 First Offical Language - English 72 17 3 3 2 0 3 92 5 461
2011 First Offical Language - French 53 26 7 8 4 0 1 80 13 533
2008 First Offical Language - English 69 18 5 4 3 0 1 88 7 347
2008 First Offical Language - French 48 28 7 13 3 0 0 77 17 343

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 82 12 2 0 1 0 3 96 1 564
2014 First Offical Language - French 62 21 4 8 4 0 1 84 12 507
2011 First Offical Language - English 80 11 3 2 1 0 3 95 2 457
2011 First Offical Language - French 62 24 5 6 3 0 0 86 9 532
2008 First Offical Language - English 71 16 4 2 2 0 5 92 4 347
2008 First Offical Language - French 57 22 7 8 5 1 1 80 13 344

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 85 8 1 1 0 0 4 97 1 565
2014 First Offical Language - French 77 12 3 4 2 0 2 91 6 506
2011 First Offical Language - English 84 7 2 1 1 1 4 96 2 458
2011 First Offical Language - French 76 14 3 4 2 0 1 92 6 532
2008 First Offical Language - English 78 10 5 1 1 0 5 92 3 345
2008 First Offical Language - French 74 13 2 8 1 0 1 88 10 344

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 77 13 4 2 1 0 3 93 3 564
2014 First Offical Language - French 54 25 9 6 3 1 1 81 10 506

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 76 12 4 1 1 3 4 94 2 564
2014 First Offical Language - French 63 22 5 3 2 3 3 90 5 506
2011 First Offical Language - English 69 14 5 2 1 2 9 92 3 461
2011 First Offical Language - French 61 23 6 3 2 2 3 89 5 533
2008 First Offical Language - English 68 14 7 1 1 3 6 90 3 346
2008 First Offical Language - French 61 22 7 3 1 2 3 88 4 344

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 First Offical Language - English 19 81 565
2014 First Offical Language - French 14 86 506

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 56 104
2014 First Offical Language - French 41 68

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 61 104
2014 First Offical Language - French 66 68

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 5 104

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 0 68

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 7 68

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 43 105
2014 First Offical Language - French 41 68

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 35 105
2014 First Offical Language - French 37 68

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 43 105
2014 First Offical Language - French 35 68

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 42 105
2014 First Offical Language - French 35 68

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 30 105
2014 First Offical Language - French 24 68

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 56 105
2014 First Offical Language - French 59 68

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 36 105
2014 First Offical Language - French 40 68

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 0 105

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 6 105

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 105
2014 First Offical Language - French 13 68

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 42 105
2014 First Offical Language - French 46 68

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 25 105
2014 First Offical Language - French 21 68

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 7 105
2014 First Offical Language - French 21 68

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 56 105
2014 First Offical Language - French 53 68

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 22 105
2014 First Offical Language - French 37 68

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 22 105
2014 First Offical Language - French 18 68

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 105
2014 First Offical Language - French 15 68

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 9 105
2014 First Offical Language - French 12 68

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 7 68

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 12 105
2014 First Offical Language - French 16 68

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 9 105
2014 First Offical Language - French 10 68

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 23 105
2014 First Offical Language - French 18 68

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 7 102
2014 First Offical Language - French 10 63

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 23 102
2014 First Offical Language - French 11 63

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 102
2014 First Offical Language - French 13 63

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 8 63

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 6 102
2014 First Offical Language - French 10 63

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 6 102

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 9 102
2014 First Offical Language - French 10 63

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 8 63

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 6 102
2014 First Offical Language - French 14 63

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 25 102
2014 First Offical Language - French 35 63

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 8 102
2014 First Offical Language - French 16 63

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 52 102
2014 First Offical Language - French 52 63

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 55 102
2014 First Offical Language - French 49 63

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 5 102
2014 First Offical Language - French 16 63

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 21 13 15 9 7 26 8 52 24 563
2014 First Offical Language - French 20 13 15 7 4 28 12 55 19 507

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 34 23 17 8 6 11 1 65 16 564
2014 First Offical Language - French 33 28 17 5 3 11 3 71 9 507
2011 First Offical Language - English 32 26 21 7 5 8 1 63 13 459
2011 First Offical Language - French 35 35 14 5 4 6 1 75 10 530

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 First Offical Language - English 7 93 563
2014 First Offical Language - French 5 95 505

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 39 38
2014 First Offical Language - French 27 26

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 79 38
2014 First Offical Language - French 96 26

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 0 26

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 0 26

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 32 37

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 19 37

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 0 26

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 27 37
2014 First Offical Language - French 38 26

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 35 37
2014 First Offical Language - French 31 26

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 0 37
2014 First Offical Language - French 0 26

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 0 26

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 14 37

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 14 37

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 0 37
2014 First Offical Language - French 0 26

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 16 37
2014 First Offical Language - French 35 26

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 26 38
2014 First Offical Language - French 36 25

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 24 25

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 45 38
2014 First Offical Language - French 48 25

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 0 37
2014 First Offical Language - French 0 24

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - French 0 24

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 27 37
2014 First Offical Language - French 29 24

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 57 37
2014 First Offical Language - French 50 24

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 0 37

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 57 37
2014 First Offical Language - French 58 24

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 14 37

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 19 11 19 2 4 33 11 55 11 564
2014 First Offical Language - French 22 14 13 2 2 34 14 68 8 506

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 38 22 17 4 3 14 1 72 8 565
2014 First Offical Language - French 34 29 14 2 2 16 3 78 5 504
2011 First Offical Language - English 38 28 16 6 3 9 1 73 10 461
2011 First Offical Language - French 41 32 13 3 2 9 0 80 5 532

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 First Offical Language - English 17 83 565
2014 First Offical Language - French 14 86 506

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 First Offical Language - English 84 16 97
2014 First Offical Language - French 82 18 73

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 74 16 2 5 2 0 0 90 7 81
2014 First Offical Language - French 63 23 5 7 0 0 2 88 7 60

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 26 35 5 4 2 2 25 84 8 565
2014 First Offical Language - French 25 38 9 4 1 2 21 81 7 506
2011 First Offical Language - English 26 42 8 8 2 1 13 79 11 460
2011 First Offical Language - French 29 39 11 6 1 1 12 79 8 531
2008 First Offical Language - English 27 37 11 5 4 2 14 76 11 347
2008 First Offical Language - French 29 41 9 5 3 2 12 80 9 343

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 10 12 16 4 4 20 33 48 18 564
2014 First Offical Language - French 12 16 15 2 2 23 30 58 10 506
2011 First Offical Language - English 10 15 21 8 6 26 15 41 23 459
2011 First Offical Language - French 12 18 21 5 6 23 16 49 17 532

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 35 20 9 2 1 8 25 81 5 565
2014 First Offical Language - French 35 28 8 2 1 7 20 86 4 506
2011 First Offical Language - English 32 23 13 6 2 11 14 72 10 460
2011 First Offical Language - French 36 29 12 2 3 5 13 79 6 532
2008 First Offical Language - English 32 25 10 5 4 11 13 76 11 346
2008 First Offical Language - French 35 30 10 3 2 8 12 82 6 341

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 31 20 10 4 2 9 25 76 9 563
2014 First Offical Language - French 32 26 11 2 1 9 19 81 4 506
2011 First Offical Language - English 27 25 17 4 3 11 12 68 9 458
2011 First Offical Language - French 32 29 12 4 3 7 12 76 8 531
2008 First Offical Language - English 32 22 10 7 5 9 15 71 16 347
2008 First Offical Language - French 38 31 9 5 2 6 10 81 8 344