2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 93. In total, how many years have you been working in the federal public service?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 40 42 11 5 2 0 0 81 8 91
2014 3 to 10 years in the federal public service 39 39 9 9 3 0 0 78 13 459
2014 11 to 20 years in the federal public service 42 36 10 9 3 0 0 78 12 286
2014 More than 20 years in the federal public service 54 32 9 3 2 0 0 85 6 206
2011 Less than 3 years in the federal public service 41 36 11 5 5 0 1 78 11 151
2011 3 to 10 years in the federal public service 31 42 12 10 5 0 0 73 15 384
2011 11 to 20 years in the federal public service 43 31 13 7 5 0 0 74 12 208
2011 More than 20 years in the federal public service 50 34 7 4 4 0 0 84 9 239
2008 Less than 3 years in the federal public service 41 33 14 7 3 1 0 75 11 123
2008 3 to 10 years in the federal public service 33 43 13 6 4 0 0 76 10 248
2008 11 to 20 years in the federal public service 38 46 7 6 4 0 0 83 10 125
2008 More than 20 years in the federal public service 49 30 12 5 3 1 0 79 8 180

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 77 19 1 0 0 0 3 99 0 91
2014 3 to 10 years in the federal public service 72 22 4 1 1 0 0 94 2 459
2014 11 to 20 years in the federal public service 74 22 1 1 1 0 0 96 2 286
2014 More than 20 years in the federal public service 82 14 2 0 1 0 0 97 1 206
2011 Less than 3 years in the federal public service 73 21 3 0 1 0 1 95 1 152
2011 3 to 10 years in the federal public service 69 27 2 2 1 0 0 96 2 385
2011 11 to 20 years in the federal public service 71 24 2 2 0 0 0 96 2 209
2011 More than 20 years in the federal public service 76 22 1 1 0 0 0 98 1 239

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 69 21 7 1 1 0 1 91 2 91
2014 3 to 10 years in the federal public service 64 25 8 2 1 0 0 89 3 459
2014 11 to 20 years in the federal public service 65 26 6 2 1 0 0 91 3 286
2014 More than 20 years in the federal public service 79 16 3 1 1 0 0 95 2 206
2011 Less than 3 years in the federal public service 57 28 8 2 3 1 1 87 5 152
2011 3 to 10 years in the federal public service 56 33 7 2 1 0 0 89 3 385
2011 11 to 20 years in the federal public service 63 23 9 4 1 0 0 86 4 208
2011 More than 20 years in the federal public service 72 22 4 1 0 0 0 94 2 240

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 53 37 5 3 1 0 0 90 4 91
2014 3 to 10 years in the federal public service 47 35 8 6 3 0 0 82 10 458
2014 11 to 20 years in the federal public service 48 33 10 6 3 0 1 81 9 286
2014 More than 20 years in the federal public service 63 24 7 3 2 0 0 87 5 206
2011 Less than 3 years in the federal public service 51 34 7 6 3 0 0 85 8 152
2011 3 to 10 years in the federal public service 38 44 8 6 3 0 0 82 10 384
2011 11 to 20 years in the federal public service 48 34 6 8 4 0 0 82 12 209
2011 More than 20 years in the federal public service 51 37 5 4 2 0 0 88 6 239
2008 Less than 3 years in the federal public service 50 28 15 7 0 1 0 78 7 123
2008 3 to 10 years in the federal public service 37 42 13 4 3 0 0 80 7 250
2008 11 to 20 years in the federal public service 41 44 8 6 2 0 0 85 7 125
2008 More than 20 years in the federal public service 50 35 7 5 3 0 0 85 8 181

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 62 24 8 4 1 0 1 87 6 91
2014 3 to 10 years in the federal public service 42 27 15 8 6 1 0 70 15 459
2014 11 to 20 years in the federal public service 38 30 16 10 5 0 0 69 15 286
2014 More than 20 years in the federal public service 44 29 13 6 5 2 0 75 12 205
2011 Less than 3 years in the federal public service 49 29 10 6 5 1 1 79 11 152
2011 3 to 10 years in the federal public service 29 29 18 11 12 1 0 59 23 384
2011 11 to 20 years in the federal public service 33 29 19 8 10 0 0 62 19 208
2011 More than 20 years in the federal public service 36 30 15 8 9 1 0 68 17 239

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 60 26 6 8 1 0 0 86 9 90
2014 3 to 10 years in the federal public service 42 29 13 11 5 0 0 71 16 459
2014 11 to 20 years in the federal public service 40 33 13 9 5 0 0 73 14 286
2014 More than 20 years in the federal public service 46 30 11 10 3 1 0 76 13 206
2011 Less than 3 years in the federal public service 48 30 11 6 3 1 1 79 10 152
2011 3 to 10 years in the federal public service 28 33 15 13 10 1 0 61 23 382
2011 11 to 20 years in the federal public service 37 30 13 12 7 0 0 67 19 207
2011 More than 20 years in the federal public service 35 36 13 8 8 1 0 71 16 240
2008 Less than 3 years in the federal public service 41 35 14 7 2 1 0 76 10 123
2008 3 to 10 years in the federal public service 32 32 18 12 6 0 0 65 18 251
2008 11 to 20 years in the federal public service 40 35 10 10 5 1 0 76 15 125
2008 More than 20 years in the federal public service 44 32 9 8 7 0 0 76 14 180

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 49 14 13 5 8 4 5 71 15 91
2014 3 to 10 years in the federal public service 40 19 15 13 10 2 1 60 24 459
2014 11 to 20 years in the federal public service 37 20 16 15 9 3 1 59 25 286
2014 More than 20 years in the federal public service 43 21 12 6 11 4 2 68 19 205
2011 Less than 3 years in the federal public service 43 20 16 8 8 4 2 66 17 151
2011 3 to 10 years in the federal public service 26 23 18 14 15 4 0 51 30 384
2011 11 to 20 years in the federal public service 35 23 13 11 14 5 0 61 26 208
2011 More than 20 years in the federal public service 38 27 14 10 6 3 2 68 17 239
2008 Less than 3 years in the federal public service 36 22 15 16 7 3 0 60 25 122
2008 3 to 10 years in the federal public service 24 23 20 16 12 4 1 49 29 251
2008 11 to 20 years in the federal public service 33 27 16 13 9 2 0 61 22 125
2008 More than 20 years in the federal public service 39 22 14 9 10 4 1 64 21 181
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 63 23 8 2 1 0 3 89 3 91
2014 3 to 10 years in the federal public service 52 26 8 5 4 1 2 82 10 458
2014 11 to 20 years in the federal public service 49 28 10 7 4 1 2 79 11 285
2014 More than 20 years in the federal public service 48 31 11 2 3 0 4 83 6 206
2011 Less than 3 years in the federal public service 56 22 8 7 3 1 3 82 10 151
2011 3 to 10 years in the federal public service 42 29 11 8 7 2 1 73 15 385
2011 11 to 20 years in the federal public service 38 31 15 8 5 2 1 71 13 209
2011 More than 20 years in the federal public service 39 34 12 6 5 1 4 76 12 240
2008 Less than 3 years in the federal public service 48 27 10 5 3 6 2 81 9 123
2008 3 to 10 years in the federal public service 37 29 14 6 10 3 1 69 17 251
2008 11 to 20 years in the federal public service 41 31 10 6 6 3 2 76 13 125
2008 More than 20 years in the federal public service 42 28 12 9 4 1 3 73 14 180

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 56 27 4 8 1 1 2 86 9 91
2014 3 to 10 years in the federal public service 46 30 12 7 4 0 1 77 11 459
2014 11 to 20 years in the federal public service 44 33 8 10 5 0 1 78 14 286
2014 More than 20 years in the federal public service 50 31 9 3 4 0 3 83 8 206
2011 Less than 3 years in the federal public service 47 31 7 7 3 2 2 82 11 150
2011 3 to 10 years in the federal public service 38 34 9 10 8 0 0 73 18 383
2011 11 to 20 years in the federal public service 41 33 10 7 8 0 1 74 16 209
2011 More than 20 years in the federal public service 42 29 11 9 6 1 3 74 15 239
2008 Less than 3 years in the federal public service 41 38 10 5 2 2 2 83 7 123
2008 3 to 10 years in the federal public service 33 32 12 10 11 0 1 67 21 251
2008 11 to 20 years in the federal public service 44 30 7 6 8 2 2 78 15 125
2008 More than 20 years in the federal public service 35 34 12 9 7 0 3 71 17 180

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 62 20 7 8 1 0 3 84 9 91
2014 3 to 10 years in the federal public service 54 26 10 5 5 0 1 80 10 458
2014 11 to 20 years in the federal public service 56 23 9 6 5 0 1 80 11 285
2014 More than 20 years in the federal public service 54 27 8 5 4 0 3 83 9 206

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 60 23 3 2 3 7 1 90 6 91
2014 3 to 10 years in the federal public service 36 35 11 8 7 3 0 73 16 458
2014 11 to 20 years in the federal public service 34 33 12 9 9 2 0 68 19 286
2014 More than 20 years in the federal public service 42 29 12 8 5 3 1 74 14 205
2011 Less than 3 years in the federal public service 43 28 9 6 5 8 1 77 12 150
2011 3 to 10 years in the federal public service 26 29 18 14 10 4 0 56 25 383
2011 11 to 20 years in the federal public service 29 31 15 10 13 3 0 61 23 206
2011 More than 20 years in the federal public service 32 32 14 10 7 4 2 68 17 239

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 58 24 6 4 3 4 0 86 8 90
2014 3 to 10 years in the federal public service 36 31 14 10 8 1 0 68 18 459
2014 11 to 20 years in the federal public service 31 33 14 12 9 0 0 65 21 285
2014 More than 20 years in the federal public service 40 31 12 9 6 1 1 72 16 205
2011 Less than 3 years in the federal public service 45 30 8 7 6 3 1 78 14 150
2011 3 to 10 years in the federal public service 24 30 18 10 15 2 0 55 26 384
2011 11 to 20 years in the federal public service 26 31 14 11 15 1 1 59 26 207
2011 More than 20 years in the federal public service 31 29 16 11 10 3 2 62 21 238
2008 Less than 3 years in the federal public service 41 31 15 5 3 3 1 76 9 121
2008 3 to 10 years in the federal public service 26 27 17 13 14 2 1 54 28 250
2008 11 to 20 years in the federal public service 33 30 14 10 10 2 2 65 21 125
2008 More than 20 years in the federal public service 34 28 18 7 9 2 3 65 17 181

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 47 26 9 9 3 5 0 78 13 91
2014 3 to 10 years in the federal public service 26 33 15 14 8 4 0 62 23 458
2014 11 to 20 years in the federal public service 26 34 16 13 9 2 0 62 22 286
2014 More than 20 years in the federal public service 33 29 17 11 5 4 1 65 17 206
2011 Less than 3 years in the federal public service 31 36 7 12 7 6 1 72 20 151
2011 3 to 10 years in the federal public service 19 32 18 13 14 4 0 53 28 383
2011 11 to 20 years in the federal public service 18 36 20 14 9 2 0 55 24 208
2011 More than 20 years in the federal public service 21 35 21 11 7 4 1 59 18 240
2008 Less than 3 years in the federal public service 29 31 17 9 4 10 0 67 14 123
2008 3 to 10 years in the federal public service 20 31 17 16 10 4 0 54 28 251
2008 11 to 20 years in the federal public service 19 46 14 9 8 2 2 68 18 125
2008 More than 20 years in the federal public service 27 32 18 12 8 3 1 61 21 181

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 49 21 7 8 8 8 0 76 17 91
2014 3 to 10 years in the federal public service 30 27 16 12 10 4 0 60 23 459
2014 11 to 20 years in the federal public service 32 29 13 10 12 2 0 63 23 286
2014 More than 20 years in the federal public service 36 26 17 9 5 5 1 66 15 206
2011 Less than 3 years in the federal public service 35 30 10 10 7 7 1 71 18 152
2011 3 to 10 years in the federal public service 24 30 17 10 14 6 0 57 26 383
2011 11 to 20 years in the federal public service 26 29 16 14 9 6 0 58 25 209
2011 More than 20 years in the federal public service 30 32 15 9 9 4 1 66 19 239
2008 Less than 3 years in the federal public service 33 32 17 6 4 9 0 71 11 123
2008 3 to 10 years in the federal public service 24 21 20 14 14 8 1 49 30 251
2008 11 to 20 years in the federal public service 30 33 10 11 10 5 2 67 22 125
2008 More than 20 years in the federal public service 27 35 15 6 7 7 2 68 15 181

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 46 24 10 5 7 7 1 76 13 91
2014 3 to 10 years in the federal public service 24 33 15 17 10 2 0 58 27 459
2014 11 to 20 years in the federal public service 28 32 14 15 10 0 1 61 25 286
2014 More than 20 years in the federal public service 33 33 13 13 7 1 1 66 20 206
2011 Less than 3 years in the federal public service 27 35 11 18 4 5 1 66 23 152
2011 3 to 10 years in the federal public service 18 32 13 19 17 2 0 50 36 383
2011 11 to 20 years in the federal public service 18 39 11 18 13 2 0 57 31 209
2011 More than 20 years in the federal public service 24 31 18 14 9 3 1 57 24 239
2008 Less than 3 years in the federal public service 31 37 15 13 2 2 0 70 15 122
2008 3 to 10 years in the federal public service 18 30 16 19 16 2 0 49 35 251
2008 11 to 20 years in the federal public service 20 44 12 14 9 1 1 65 23 125
2008 More than 20 years in the federal public service 29 39 9 15 8 1 0 68 23 181

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 64 23 2 0 3 3 4 94 4 91
2014 3 to 10 years in the federal public service 52 29 10 3 3 1 1 83 7 458
2014 11 to 20 years in the federal public service 53 28 7 6 5 0 1 82 11 286
2014 More than 20 years in the federal public service 58 25 8 4 2 1 3 86 6 205
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 45 23 14 11 1 2 3 72 13 91
2014 3 to 10 years in the federal public service 35 33 11 12 8 0 0 68 21 459
2014 11 to 20 years in the federal public service 31 35 9 16 8 0 1 67 24 286
2014 More than 20 years in the federal public service 36 37 11 9 6 0 2 74 15 206
2011 Less than 3 years in the federal public service 36 38 10 7 7 1 2 76 14 152
2011 3 to 10 years in the federal public service 28 33 13 15 11 0 0 61 25 384
2011 11 to 20 years in the federal public service 29 38 13 11 9 0 0 67 20 209
2011 More than 20 years in the federal public service 30 38 14 8 10 0 0 68 17 240

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 21 11 13 13 8 25 9 48 32 91
2014 3 to 10 years in the federal public service 14 23 15 16 13 16 4 45 36 459
2014 11 to 20 years in the federal public service 19 26 13 13 11 13 5 54 30 286
2014 More than 20 years in the federal public service 23 27 18 11 6 10 4 59 20 206

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 51 33 5 5 2 1 2 86 8 91
2014 3 to 10 years in the federal public service 42 34 11 7 5 0 2 77 12 459
2014 11 to 20 years in the federal public service 44 31 11 7 6 0 2 76 13 285
2014 More than 20 years in the federal public service 43 32 11 7 4 0 3 77 11 206
2011 Less than 3 years in the federal public service 42 37 5 10 4 1 2 80 14 151
2011 3 to 10 years in the federal public service 36 33 12 10 8 0 1 70 18 385
2011 11 to 20 years in the federal public service 38 32 13 11 5 0 1 71 16 209
2011 More than 20 years in the federal public service 36 35 14 9 4 0 4 73 13 240
2008 Less than 3 years in the federal public service 38 32 16 9 2 1 2 72 11 123
2008 3 to 10 years in the federal public service 32 33 12 9 11 1 1 67 21 251
2008 11 to 20 years in the federal public service 36 37 6 10 6 2 3 76 18 125
2008 More than 20 years in the federal public service 31 34 14 11 6 1 3 68 17 180

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 41 30 8 7 1 11 3 82 9 91
2014 3 to 10 years in the federal public service 48 27 10 4 4 4 3 81 9 459
2014 11 to 20 years in the federal public service 51 27 9 4 2 2 4 83 7 286
2014 More than 20 years in the federal public service 49 28 11 4 1 1 6 83 6 206
2011 Less than 3 years in the federal public service 45 19 10 11 5 7 4 71 18 151
2011 3 to 10 years in the federal public service 40 32 11 5 7 3 2 75 13 384
2011 11 to 20 years in the federal public service 41 31 9 8 5 3 2 76 14 209
2011 More than 20 years in the federal public service 48 28 12 3 3 2 4 81 7 237
2008 Less than 3 years in the federal public service 37 28 12 7 2 10 4 76 9 123
2008 3 to 10 years in the federal public service 36 24 10 10 10 6 3 66 22 250
2008 11 to 20 years in the federal public service 41 35 10 4 3 2 4 82 8 124
2008 More than 20 years in the federal public service 43 28 11 7 4 4 3 77 11 180

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 3 to 10 years in the federal public service 30 33 12 9 4 4 9 72 14 81
2014 11 to 20 years in the federal public service 38 37 4 5 2 5 9 87 8 98
2014 More than 20 years in the federal public service 43 31 9 4 3 0 9 82 8 96

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 44 36 5 7 2 1 4 85 9 91
2014 3 to 10 years in the federal public service 35 40 7 11 3 1 2 77 15 458
2014 11 to 20 years in the federal public service 43 33 10 7 5 1 2 78 12 286
2014 More than 20 years in the federal public service 47 34 7 7 2 1 2 84 9 206
2011 Less than 3 years in the federal public service 49 26 9 7 3 5 1 80 11 152
2011 3 to 10 years in the federal public service 35 37 9 11 7 2 0 73 18 385
2011 11 to 20 years in the federal public service 43 29 14 8 5 0 1 73 13 208
2011 More than 20 years in the federal public service 45 32 11 6 3 2 2 79 9 239
2008 Less than 3 years in the federal public service 45 37 6 7 2 3 1 86 8 123
2008 3 to 10 years in the federal public service 39 33 10 10 6 2 0 74 16 251
2008 11 to 20 years in the federal public service 46 36 4 5 6 2 2 85 11 125
2008 More than 20 years in the federal public service 40 36 7 8 4 2 3 80 13 181

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 45 24 10 4 2 9 5 81 8 91
2014 3 to 10 years in the federal public service 35 30 9 11 6 8 1 72 19 459
2014 11 to 20 years in the federal public service 42 22 11 8 8 7 2 71 17 286
2014 More than 20 years in the federal public service 47 21 12 7 4 4 4 75 13 205
2011 Less than 3 years in the federal public service 47 18 8 7 4 15 1 78 13 151
2011 3 to 10 years in the federal public service 38 27 11 8 10 6 0 69 19 383
2011 11 to 20 years in the federal public service 48 21 13 6 8 3 2 72 15 208
2011 More than 20 years in the federal public service 44 27 11 5 6 5 1 76 12 239
2008 Less than 3 years in the federal public service 45 23 13 6 0 12 2 78 7 123
2008 3 to 10 years in the federal public service 39 18 13 14 8 7 1 62 23 251
2008 11 to 20 years in the federal public service 50 28 7 3 6 3 2 82 10 125
2008 More than 20 years in the federal public service 45 22 14 7 5 3 4 72 13 181

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 38 37 7 13 2 0 2 78 16 91
2014 3 to 10 years in the federal public service 41 32 10 10 5 0 1 74 15 459
2014 11 to 20 years in the federal public service 50 25 10 9 5 0 0 75 15 286
2014 More than 20 years in the federal public service 50 32 6 6 4 0 2 83 10 206
2011 Less than 3 years in the federal public service 31 37 10 10 7 0 5 72 17 152
2011 3 to 10 years in the federal public service 31 40 13 9 6 0 1 72 15 383
2011 11 to 20 years in the federal public service 35 35 12 11 7 0 0 70 18 209
2011 More than 20 years in the federal public service 39 34 9 5 5 2 6 79 11 240
2008 Less than 3 years in the federal public service 36 39 11 9 2 2 2 77 11 123
2008 3 to 10 years in the federal public service 28 38 15 10 7 1 1 68 17 250
2008 11 to 20 years in the federal public service 37 42 8 7 6 0 1 79 13 125
2008 More than 20 years in the federal public service 42 29 14 7 6 0 3 73 13 181

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 47 40 7 5 1 0 0 87 7 91
2014 3 to 10 years in the federal public service 46 35 11 5 3 0 0 81 8 459
2014 11 to 20 years in the federal public service 49 33 8 7 3 0 0 82 10 286
2014 More than 20 years in the federal public service 60 25 8 3 3 0 0 85 7 206
2011 Less than 3 years in the federal public service 44 31 12 5 5 1 2 77 10 152
2011 3 to 10 years in the federal public service 40 39 11 7 3 0 0 79 10 383
2011 11 to 20 years in the federal public service 52 27 11 9 2 0 0 78 10 209
2011 More than 20 years in the federal public service 62 27 5 3 1 0 1 90 4 240
2008 Less than 3 years in the federal public service 40 37 11 10 2 1 0 77 12 123
2008 3 to 10 years in the federal public service 36 42 13 6 4 0 0 78 9 251
2008 11 to 20 years in the federal public service 42 42 10 3 2 1 0 85 6 125
2008 More than 20 years in the federal public service 54 27 9 7 3 0 0 81 10 181

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 55 25 13 3 3 0 0 80 7 91
2014 3 to 10 years in the federal public service 53 33 6 6 2 0 0 86 8 458
2014 11 to 20 years in the federal public service 56 32 4 6 2 0 0 87 8 286
2014 More than 20 years in the federal public service 66 24 4 3 2 0 0 90 6 206
2011 Less than 3 years in the federal public service 44 36 7 6 4 1 2 82 11 152
2011 3 to 10 years in the federal public service 44 38 10 6 3 0 0 82 8 385
2011 11 to 20 years in the federal public service 54 28 10 6 2 0 0 82 8 208
2011 More than 20 years in the federal public service 63 28 5 2 2 0 0 92 4 240
2008 Less than 3 years in the federal public service 44 36 11 6 2 1 0 80 8 123
2008 3 to 10 years in the federal public service 45 40 8 2 5 0 0 85 7 251
2008 11 to 20 years in the federal public service 54 38 4 2 2 0 0 92 4 125
2008 More than 20 years in the federal public service 60 28 5 4 3 0 0 88 7 181

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 51 16 10 5 3 12 2 78 10 91
2014 3 to 10 years in the federal public service 35 31 12 11 8 3 1 68 19 458
2014 11 to 20 years in the federal public service 37 29 13 13 7 1 0 67 20 284
2014 More than 20 years in the federal public service 38 32 11 9 5 5 0 74 15 206
2011 Less than 3 years in the federal public service 29 27 11 13 9 7 3 63 25 151
2011 3 to 10 years in the federal public service 27 27 15 13 14 2 1 56 29 385
2011 11 to 20 years in the federal public service 25 33 14 10 16 2 0 59 27 208
2011 More than 20 years in the federal public service 34 32 12 8 8 3 2 70 17 240
2008 Less than 3 years in the federal public service 33 35 19 7 2 4 0 71 9 123
2008 3 to 10 years in the federal public service 27 33 16 12 11 1 1 61 23 251
2008 11 to 20 years in the federal public service 34 38 12 5 9 2 1 74 14 125
2008 More than 20 years in the federal public service 36 35 10 8 9 0 1 72 17 181

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 33 13 12 13 9 3 16 58 27 91
2014 3 to 10 years in the federal public service 16 23 12 16 26 2 5 42 45 459
2014 11 to 20 years in the federal public service 13 16 14 20 24 1 12 33 51 286
2014 More than 20 years in the federal public service 15 17 15 16 21 2 15 38 44 206
2011 Less than 3 years in the federal public service 17 16 14 19 22 6 7 38 47 152
2011 3 to 10 years in the federal public service 10 20 13 20 32 1 4 32 54 385
2011 11 to 20 years in the federal public service 7 16 18 22 27 2 8 25 55 209
2011 More than 20 years in the federal public service 9 15 16 17 26 1 16 28 52 240
2008 Less than 3 years in the federal public service 17 22 19 18 14 7 3 44 35 122
2008 3 to 10 years in the federal public service 10 20 16 20 31 1 2 30 53 249
2008 11 to 20 years in the federal public service 8 29 13 13 27 2 8 41 45 125
2008 More than 20 years in the federal public service 12 17 15 17 27 1 11 33 50 179

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 44 38 9 4 2 0 2 84 7 91
2014 3 to 10 years in the federal public service 31 41 11 10 7 0 1 72 17 459
2014 11 to 20 years in the federal public service 36 37 7 12 8 0 1 73 20 286
2014 More than 20 years in the federal public service 48 31 9 8 4 0 0 78 13 206
2011 Less than 3 years in the federal public service 36 36 13 6 6 1 1 74 13 152
2011 3 to 10 years in the federal public service 33 35 11 13 7 0 0 68 21 384
2011 11 to 20 years in the federal public service 41 34 10 7 8 0 0 75 15 207
2011 More than 20 years in the federal public service 42 35 11 6 6 0 0 77 12 239

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 44 38 10 4 1 0 2 84 6 91
2014 3 to 10 years in the federal public service 36 38 12 9 5 0 0 75 13 458
2014 11 to 20 years in the federal public service 43 31 10 10 6 0 0 74 16 286
2014 More than 20 years in the federal public service 49 28 12 6 4 0 1 77 11 206

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 47 37 4 7 2 0 2 87 9 91
2014 3 to 10 years in the federal public service 38 36 11 10 4 0 1 75 14 459
2014 11 to 20 years in the federal public service 42 33 10 8 6 0 1 76 14 286
2014 More than 20 years in the federal public service 49 33 8 6 4 0 0 82 10 206
2011 Less than 3 years in the federal public service 48 32 11 5 1 1 2 83 6 152
2011 3 to 10 years in the federal public service 37 37 11 10 4 0 1 75 14 385
2011 11 to 20 years in the federal public service 36 41 12 5 5 0 0 77 11 209
2011 More than 20 years in the federal public service 43 41 8 4 3 0 0 85 8 238

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 57 29 7 5 0 0 2 88 6 91
2014 3 to 10 years in the federal public service 51 28 8 8 4 0 1 79 12 459
2014 11 to 20 years in the federal public service 51 29 6 6 7 0 1 80 14 286
2014 More than 20 years in the federal public service 51 32 8 4 4 0 1 84 8 205
2011 Less than 3 years in the federal public service 51 31 6 5 3 1 3 85 8 152
2011 3 to 10 years in the federal public service 46 28 9 11 5 0 1 74 16 384
2011 11 to 20 years in the federal public service 40 35 6 12 4 0 2 77 16 209
2011 More than 20 years in the federal public service 47 28 11 7 4 0 3 77 11 240

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 27 14 12 4 5 5 31 66 16 91
2014 3 to 10 years in the federal public service 37 24 7 9 8 2 12 72 20 459
2014 11 to 20 years in the federal public service 39 19 7 7 7 2 18 73 19 286
2014 More than 20 years in the federal public service 32 19 9 5 7 0 28 71 17 206
2011 Less than 3 years in the federal public service 32 21 16 6 8 3 13 64 16 152
2011 3 to 10 years in the federal public service 32 25 10 8 10 2 12 66 22 384
2011 11 to 20 years in the federal public service 25 26 9 7 17 0 15 61 28 209
2011 More than 20 years in the federal public service 25 19 10 8 7 1 29 64 22 239
2008 Less than 3 years in the federal public service 33 20 10 8 6 4 20 69 18 123
2008 3 to 10 years in the federal public service 37 19 10 12 11 2 10 64 25 249
2008 11 to 20 years in the federal public service 34 21 8 6 11 1 19 68 22 125
2008 More than 20 years in the federal public service 30 23 12 7 8 1 19 66 19 181

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 53 30 7 2 4 0 4 86 7 91
2014 3 to 10 years in the federal public service 40 33 17 5 3 0 2 75 8 459
2014 11 to 20 years in the federal public service 37 37 12 8 4 0 2 75 12 286
2014 More than 20 years in the federal public service 39 31 13 11 5 0 1 71 16 206
2011 Less than 3 years in the federal public service 53 30 8 2 4 0 2 85 7 151
2011 3 to 10 years in the federal public service 37 39 14 7 3 0 1 76 10 383
2011 11 to 20 years in the federal public service 32 35 16 9 6 0 1 67 16 209
2011 More than 20 years in the federal public service 31 36 16 9 6 0 2 69 16 239
2008 Less than 3 years in the federal public service 50 35 11 3 1 1 0 85 4 123
2008 3 to 10 years in the federal public service 33 34 18 10 5 0 0 67 15 251
2008 11 to 20 years in the federal public service 25 34 25 12 4 0 1 59 16 125
2008 More than 20 years in the federal public service 28 37 18 7 8 0 2 66 16 180

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 69 12 3 4 0 1 10 91 5 91
2014 3 to 10 years in the federal public service 59 17 5 5 7 3 4 82 13 458
2014 11 to 20 years in the federal public service 52 22 7 4 8 2 6 80 13 286
2014 More than 20 years in the federal public service 49 23 7 3 4 3 11 83 8 206
2011 Less than 3 years in the federal public service 47 18 7 10 8 5 5 72 19 152
2011 3 to 10 years in the federal public service 41 28 8 8 9 2 5 74 18 383
2011 11 to 20 years in the federal public service 36 32 9 8 9 0 5 72 18 208
2011 More than 20 years in the federal public service 46 19 9 5 8 2 12 75 14 239

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Less than 3 years in the federal public service 30 36 34 91
2014 3 to 10 years in the federal public service 34 34 32 459
2014 11 to 20 years in the federal public service 25 38 37 286
2014 More than 20 years in the federal public service 34 36 29 206
2011 Less than 3 years in the federal public service 39 30 30 152
2011 3 to 10 years in the federal public service 34 32 34 385
2011 11 to 20 years in the federal public service 30 42 28 209
2011 More than 20 years in the federal public service 33 40 27 240

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Less than 3 years in the federal public service 4 4 48 19 26 27
2014 3 to 10 years in the federal public service 5 16 65 3 10 156
2014 11 to 20 years in the federal public service 11 7 57 11 14 72
2014 More than 20 years in the federal public service 54 0 31 10 6 71
2011 Less than 3 years in the federal public service 0 21 45 11 23 59
2011 3 to 10 years in the federal public service 5 9 72 6 8 129
2011 11 to 20 years in the federal public service 12 3 78 3 4 63
2011 More than 20 years in the federal public service 62 3 26 7 2 80
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 56 36 4 2 1 0 0 92 3 91
2014 3 to 10 years in the federal public service 53 33 6 5 2 0 0 87 7 459
2014 11 to 20 years in the federal public service 57 31 6 2 4 0 0 88 6 285
2014 More than 20 years in the federal public service 68 25 3 1 1 0 0 94 2 206
2011 Less than 3 years in the federal public service 50 32 11 2 3 2 1 83 5 152
2011 3 to 10 years in the federal public service 48 35 7 7 1 0 0 84 9 385
2011 11 to 20 years in the federal public service 52 32 7 5 4 0 0 84 9 209
2011 More than 20 years in the federal public service 57 34 5 1 1 0 1 92 2 239
2008 Less than 3 years in the federal public service 53 39 4 2 1 1 0 93 3 123
2008 3 to 10 years in the federal public service 51 36 7 1 4 0 0 88 5 250
2008 11 to 20 years in the federal public service 52 38 6 3 1 0 0 90 4 125
2008 More than 20 years in the federal public service 56 33 8 1 2 1 1 90 2 181

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 57 32 8 1 0 2 0 91 1 91
2014 3 to 10 years in the federal public service 40 37 11 8 4 1 0 77 12 459
2014 11 to 20 years in the federal public service 33 39 14 9 5 0 0 72 14 286
2014 More than 20 years in the federal public service 42 42 10 2 4 0 0 84 6 206
2011 Less than 3 years in the federal public service 39 34 15 6 4 1 1 74 10 151
2011 3 to 10 years in the federal public service 30 36 12 12 8 1 0 67 20 384
2011 11 to 20 years in the federal public service 32 35 15 8 8 1 0 69 16 208
2011 More than 20 years in the federal public service 34 38 13 9 4 2 1 74 13 238

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 54 26 10 2 1 7 0 86 4 91
2014 3 to 10 years in the federal public service 34 37 12 5 4 8 0 77 10 459
2014 11 to 20 years in the federal public service 33 37 13 7 3 6 1 75 11 286
2014 More than 20 years in the federal public service 41 38 12 3 3 2 0 81 6 206
2011 Less than 3 years in the federal public service 36 32 17 3 5 5 1 72 9 152
2011 3 to 10 years in the federal public service 29 34 15 11 5 6 0 67 18 384
2011 11 to 20 years in the federal public service 26 41 14 9 6 5 0 70 16 209
2011 More than 20 years in the federal public service 35 36 16 5 4 4 1 74 10 237

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 7 11 23 26 22 2 9 54 20 91
2014 3 to 10 years in the federal public service 7 21 31 22 15 1 3 38 30 458
2014 11 to 20 years in the federal public service 9 22 32 20 13 0 3 34 33 286
2014 More than 20 years in the federal public service 7 20 35 20 15 0 3 36 28 206
2011 Less than 3 years in the federal public service 7 14 34 24 15 1 6 41 22 149
2011 3 to 10 years in the federal public service 9 23 32 22 10 0 3 33 33 381
2011 11 to 20 years in the federal public service 10 25 32 20 10 0 2 31 36 209
2011 More than 20 years in the federal public service 10 23 40 16 7 0 4 24 35 240
2008 Less than 3 years in the federal public service 8 19 28 28 13 2 2 42 28 123
2008 3 to 10 years in the federal public service 12 19 34 23 8 1 3 33 32 251
2008 11 to 20 years in the federal public service 12 23 35 19 9 0 2 28 36 125
2008 More than 20 years in the federal public service 12 27 27 22 10 0 2 32 40 180

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 5 9 18 19 35 4 10 63 17 91
2014 3 to 10 years in the federal public service 8 16 20 26 26 2 4 54 25 457
2014 11 to 20 years in the federal public service 6 14 28 30 19 1 2 50 20 285
2014 More than 20 years in the federal public service 7 11 29 23 26 1 3 51 19 206
2011 Less than 3 years in the federal public service 10 7 23 24 26 5 4 55 20 152
2011 3 to 10 years in the federal public service 12 17 24 26 15 1 5 44 31 380
2011 11 to 20 years in the federal public service 8 16 24 28 21 1 2 50 25 209
2011 More than 20 years in the federal public service 10 17 28 22 17 2 5 42 28 239
2008 Less than 3 years in the federal public service 7 8 22 23 29 4 7 59 17 123
2008 3 to 10 years in the federal public service 11 14 24 28 18 2 3 49 26 250
2008 11 to 20 years in the federal public service 9 13 35 19 18 2 3 39 23 124
2008 More than 20 years in the federal public service 10 17 28 22 17 1 6 41 29 180

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 7 14 22 19 25 4 9 51 24 91
2014 3 to 10 years in the federal public service 10 11 28 24 22 1 4 48 22 459
2014 11 to 20 years in the federal public service 7 13 24 28 24 0 4 54 21 284
2014 More than 20 years in the federal public service 5 12 24 27 29 0 3 58 17 206
2011 Less than 3 years in the federal public service 11 16 19 21 21 4 8 47 31 152
2011 3 to 10 years in the federal public service 15 16 26 25 15 1 3 41 32 381
2011 11 to 20 years in the federal public service 10 16 29 22 20 0 2 43 27 208
2011 More than 20 years in the federal public service 10 16 26 20 21 1 7 44 28 239
2008 Less than 3 years in the federal public service 14 14 19 26 21 3 2 50 30 122
2008 3 to 10 years in the federal public service 12 11 27 23 22 2 3 47 24 250
2008 11 to 20 years in the federal public service 7 20 29 21 19 0 4 42 28 123
2008 More than 20 years in the federal public service 10 12 23 28 22 1 4 52 23 180

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 2 2 11 37 37 1 9 83 5 91
2014 3 to 10 years in the federal public service 4 13 26 31 22 1 3 55 18 457
2014 11 to 20 years in the federal public service 3 12 27 36 19 0 3 57 16 283
2014 More than 20 years in the federal public service 2 12 31 30 22 0 3 54 15 206
2011 Less than 3 years in the federal public service 3 4 20 34 31 4 5 71 7 152
2011 3 to 10 years in the federal public service 7 12 28 30 20 0 4 52 19 382
2011 11 to 20 years in the federal public service 7 18 29 29 16 0 1 46 25 208
2011 More than 20 years in the federal public service 7 13 35 28 13 0 4 42 21 239
2008 Less than 3 years in the federal public service 2 3 20 33 37 2 3 73 6 123
2008 3 to 10 years in the federal public service 6 10 35 26 19 1 3 47 17 251
2008 11 to 20 years in the federal public service 10 18 31 22 16 0 2 39 29 125
2008 More than 20 years in the federal public service 9 17 31 23 16 0 2 41 27 179

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 3 8 18 21 36 2 12 67 13 91
2014 3 to 10 years in the federal public service 12 20 25 17 21 2 3 40 34 457
2014 11 to 20 years in the federal public service 12 23 24 19 18 0 3 39 36 285
2014 More than 20 years in the federal public service 14 17 31 17 17 0 5 36 32 206
2011 Less than 3 years in the federal public service 10 8 19 26 22 5 9 57 21 151
2011 3 to 10 years in the federal public service 18 19 22 22 14 1 4 37 39 382
2011 11 to 20 years in the federal public service 18 26 26 15 14 0 1 29 45 209
2011 More than 20 years in the federal public service 17 21 28 19 11 0 4 32 39 240
2008 Less than 3 years in the federal public service 4 8 27 23 27 2 10 56 14 123
2008 3 to 10 years in the federal public service 12 18 21 24 18 1 6 45 32 251
2008 11 to 20 years in the federal public service 16 24 28 18 11 0 2 29 42 123
2008 More than 20 years in the federal public service 12 25 28 15 14 1 5 30 40 177

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 1 10 16 16 38 6 14 67 14 90
2014 3 to 10 years in the federal public service 6 14 21 29 23 3 5 57 21 456
2014 11 to 20 years in the federal public service 5 11 27 30 22 1 4 54 17 285
2014 More than 20 years in the federal public service 4 12 25 26 29 0 4 57 16 206
2011 Less than 3 years in the federal public service 10 11 23 21 20 6 7 48 25 151
2011 3 to 10 years in the federal public service 14 16 24 22 16 2 5 42 32 377
2011 11 to 20 years in the federal public service 10 19 26 29 14 0 3 44 29 209
2011 More than 20 years in the federal public service 11 14 25 24 19 1 6 46 28 238
2008 Less than 3 years in the federal public service 2 16 28 17 21 12 3 45 22 123
2008 3 to 10 years in the federal public service 12 19 26 24 12 2 5 38 34 250
2008 11 to 20 years in the federal public service 9 21 30 22 12 1 6 36 32 125
2008 More than 20 years in the federal public service 14 18 28 26 8 1 6 37 34 180

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 4 10 20 20 36 2 8 62 16 90
2014 3 to 10 years in the federal public service 8 15 31 22 19 2 3 44 24 458
2014 11 to 20 years in the federal public service 7 12 28 29 20 1 3 51 21 283
2014 More than 20 years in the federal public service 7 17 29 21 20 1 4 44 26 203

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 71 23 2 2 1 0 0 94 3 90
2014 3 to 10 years in the federal public service 60 33 4 2 0 0 0 93 2 458
2014 11 to 20 years in the federal public service 64 29 3 3 0 0 0 94 3 285
2014 More than 20 years in the federal public service 67 29 2 1 1 0 1 96 2 206
2011 Less than 3 years in the federal public service 74 21 2 1 1 1 1 97 1 152
2011 3 to 10 years in the federal public service 58 36 3 2 0 0 0 94 3 385
2011 11 to 20 years in the federal public service 56 37 3 3 1 0 0 93 4 207
2011 More than 20 years in the federal public service 68 27 2 1 1 0 0 96 2 238

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 52 23 9 10 2 0 4 78 13 91
2014 3 to 10 years in the federal public service 44 27 10 11 7 1 1 72 18 459
2014 11 to 20 years in the federal public service 50 26 8 8 8 0 0 76 16 286
2014 More than 20 years in the federal public service 52 29 7 6 4 0 1 82 11 206

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 63 26 3 4 1 0 2 91 6 91
2014 3 to 10 years in the federal public service 45 36 8 7 3 0 0 82 10 459
2014 11 to 20 years in the federal public service 49 31 7 8 4 0 0 81 12 286
2014 More than 20 years in the federal public service 52 31 7 5 3 0 1 84 9 206

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 63 24 5 2 0 3 2 92 2 91
2014 3 to 10 years in the federal public service 44 32 11 5 2 5 1 81 7 459
2014 11 to 20 years in the federal public service 47 32 9 3 4 3 2 83 7 286
2014 More than 20 years in the federal public service 51 27 11 5 1 4 0 82 7 206

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 70 21 2 4 0 1 1 93 5 90
2014 3 to 10 years in the federal public service 44 36 12 5 2 1 1 81 7 459
2014 11 to 20 years in the federal public service 45 34 10 6 4 1 1 80 10 286
2014 More than 20 years in the federal public service 54 30 7 4 2 2 0 86 7 206
2011 Less than 3 years in the federal public service 53 28 11 2 2 3 1 84 5 151
2011 3 to 10 years in the federal public service 36 36 14 7 6 2 0 73 13 383
2011 11 to 20 years in the federal public service 34 39 13 8 5 1 0 74 14 208
2011 More than 20 years in the federal public service 42 38 12 4 3 1 1 81 7 239

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 79 14 3 3 0 0 0 93 3 91
2014 3 to 10 years in the federal public service 55 32 7 5 2 0 0 87 7 459
2014 11 to 20 years in the federal public service 56 29 8 2 5 0 0 85 7 286
2014 More than 20 years in the federal public service 58 31 4 3 3 0 0 90 6 206
2011 Less than 3 years in the federal public service 66 23 5 2 3 1 1 90 5 150
2011 3 to 10 years in the federal public service 43 34 11 7 5 0 0 77 12 383
2011 11 to 20 years in the federal public service 44 31 12 6 6 0 0 76 12 209
2011 More than 20 years in the federal public service 49 34 7 4 5 0 1 84 8 239
2008 Less than 3 years in the federal public service 58 29 7 4 1 1 0 88 5 121
2008 3 to 10 years in the federal public service 39 33 13 9 5 0 1 73 14 251
2008 11 to 20 years in the federal public service 44 38 8 3 6 0 1 83 9 125
2008 More than 20 years in the federal public service 46 34 9 4 7 0 0 80 11 181

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 41 21 12 5 5 4 11 73 13 91
2014 3 to 10 years in the federal public service 27 29 13 12 9 5 5 62 23 459
2014 11 to 20 years in the federal public service 36 26 13 9 10 3 3 66 21 286
2014 More than 20 years in the federal public service 38 30 12 10 5 2 4 72 16 206

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 63 27 5 1 0 2 1 93 1 91
2014 3 to 10 years in the federal public service 47 39 8 3 0 2 0 88 4 459
2014 11 to 20 years in the federal public service 54 32 6 5 1 1 1 88 6 286
2014 More than 20 years in the federal public service 57 32 5 3 0 2 0 91 3 206
2011 Less than 3 years in the federal public service 49 33 9 3 2 3 1 86 5 149
2011 3 to 10 years in the federal public service 39 37 12 4 3 4 0 80 7 384
2011 11 to 20 years in the federal public service 40 43 9 3 2 2 0 85 5 209
2011 More than 20 years in the federal public service 48 38 7 2 1 3 0 89 3 238

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 55 25 7 3 1 2 7 88 5 91
2014 3 to 10 years in the federal public service 43 30 11 8 5 2 1 75 13 459
2014 11 to 20 years in the federal public service 47 32 7 6 8 0 0 79 14 286
2014 More than 20 years in the federal public service 52 31 7 5 2 2 1 86 8 206
2011 Less than 3 years in the federal public service 42 26 10 7 6 6 2 75 14 152
2011 3 to 10 years in the federal public service 36 29 10 10 9 4 1 68 21 382
2011 11 to 20 years in the federal public service 36 35 12 7 7 2 1 74 14 208
2011 More than 20 years in the federal public service 51 28 8 4 5 2 1 82 9 239
2008 Less than 3 years in the federal public service 44 29 7 10 6 3 2 77 16 123
2008 3 to 10 years in the federal public service 31 32 13 12 7 4 1 66 21 251
2008 11 to 20 years in the federal public service 38 42 3 5 6 5 1 85 12 125
2008 More than 20 years in the federal public service 43 29 13 5 4 3 2 76 10 181

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 37 27 13 3 3 9 7 77 8 91
2014 3 to 10 years in the federal public service 29 32 16 11 5 5 1 66 17 459
2014 11 to 20 years in the federal public service 36 30 14 10 6 4 0 68 17 285
2014 More than 20 years in the federal public service 37 36 14 4 4 4 0 77 9 206
2011 Less than 3 years in the federal public service 20 33 18 11 6 11 1 60 20 149
2011 3 to 10 years in the federal public service 22 28 18 14 9 7 1 55 25 384
2011 11 to 20 years in the federal public service 19 39 23 9 6 3 0 60 16 207
2011 More than 20 years in the federal public service 26 35 16 7 6 6 3 68 14 237

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 30 14 10 5 4 20 16 69 16 91
2014 3 to 10 years in the federal public service 19 19 17 15 13 12 5 45 34 459
2014 11 to 20 years in the federal public service 23 18 15 13 14 10 7 50 32 286
2014 More than 20 years in the federal public service 26 17 20 8 10 9 10 53 23 206
2011 Less than 3 years in the federal public service 25 20 14 7 7 21 5 62 19 150
2011 3 to 10 years in the federal public service 16 18 16 16 16 13 5 43 38 383
2011 11 to 20 years in the federal public service 14 23 20 12 15 13 4 44 32 207
2011 More than 20 years in the federal public service 23 19 21 12 9 8 8 50 25 239

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 47 43 4 3 0 0 2 92 3 91
2014 3 to 10 years in the federal public service 51 38 3 6 2 0 0 89 7 459
2014 11 to 20 years in the federal public service 51 38 3 5 2 0 0 89 8 286
2014 More than 20 years in the federal public service 61 32 2 3 2 0 0 93 5 206
2011 Less than 3 years in the federal public service 48 43 5 3 1 0 0 91 5 152
2011 3 to 10 years in the federal public service 44 43 3 9 2 0 0 87 11 385
2011 11 to 20 years in the federal public service 45 43 3 7 3 0 0 88 9 209
2011 More than 20 years in the federal public service 60 31 3 4 1 0 1 92 5 240
2008 Less than 3 years in the federal public service 50 42 3 3 1 1 0 93 4 122
2008 3 to 10 years in the federal public service 48 37 4 9 2 0 0 85 11 250
2008 11 to 20 years in the federal public service 47 42 2 6 2 0 0 90 8 125
2008 More than 20 years in the federal public service 51 38 2 6 3 0 0 90 8 181

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 55 25 7 4 5 0 3 83 10 91
2014 3 to 10 years in the federal public service 57 25 6 8 3 0 1 83 11 459
2014 11 to 20 years in the federal public service 55 25 4 6 9 0 1 81 15 285
2014 More than 20 years in the federal public service 62 21 4 8 4 0 1 84 12 206
2011 Less than 3 years in the federal public service 55 28 8 5 2 1 1 84 8 152
2011 3 to 10 years in the federal public service 49 31 6 8 5 0 1 82 13 382
2011 11 to 20 years in the federal public service 51 30 8 7 4 0 0 81 11 209
2011 More than 20 years in the federal public service 53 31 3 5 6 0 0 85 11 238

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 60 29 2 4 1 0 3 92 6 91
2014 3 to 10 years in the federal public service 57 30 7 4 1 0 1 88 5 459
2014 11 to 20 years in the federal public service 56 30 7 5 2 0 0 86 7 286
2014 More than 20 years in the federal public service 64 27 4 2 1 0 0 92 3 205

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 82 12 1 2 0 0 2 97 2 91
2014 3 to 10 years in the federal public service 77 17 3 2 1 0 1 95 3 458
2014 11 to 20 years in the federal public service 71 18 5 3 2 0 0 89 5 286
2014 More than 20 years in the federal public service 78 17 2 1 0 0 1 97 1 206
2011 Less than 3 years in the federal public service 78 11 6 4 1 0 0 88 6 152
2011 3 to 10 years in the federal public service 73 19 4 2 1 0 1 93 3 384
2011 11 to 20 years in the federal public service 63 27 3 4 1 2 0 92 5 209
2011 More than 20 years in the federal public service 78 16 1 3 0 1 1 95 4 240
2008 Less than 3 years in the federal public service 75 16 5 2 1 1 0 92 3 122
2008 3 to 10 years in the federal public service 69 21 6 3 1 0 0 90 4 251
2008 11 to 20 years in the federal public service 69 23 3 1 2 1 1 94 2 124
2008 More than 20 years in the federal public service 73 18 6 2 1 0 0 92 3 181

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 80 12 2 1 0 0 4 97 1 91
2014 3 to 10 years in the federal public service 67 17 5 6 3 0 1 86 9 459
2014 11 to 20 years in the federal public service 64 22 4 5 4 0 1 87 10 285
2014 More than 20 years in the federal public service 69 16 4 7 2 0 2 87 9 206
2011 Less than 3 years in the federal public service 65 15 7 6 5 0 2 82 11 152
2011 3 to 10 years in the federal public service 63 19 5 7 3 0 2 84 11 384
2011 11 to 20 years in the federal public service 56 29 3 6 5 0 1 86 11 209
2011 More than 20 years in the federal public service 65 22 5 5 1 0 3 89 6 240
2008 Less than 3 years in the federal public service 56 25 6 12 0 1 1 82 13 122
2008 3 to 10 years in the federal public service 58 22 7 8 4 0 1 81 12 251
2008 11 to 20 years in the federal public service 57 22 5 13 3 0 0 79 16 125
2008 More than 20 years in the federal public service 61 26 5 3 5 0 0 87 8 181

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 84 9 2 0 1 1 3 97 1 91
2014 3 to 10 years in the federal public service 72 15 4 4 3 0 1 89 7 459
2014 11 to 20 years in the federal public service 70 18 3 6 2 0 2 89 8 286
2014 More than 20 years in the federal public service 71 18 3 2 2 0 4 92 5 205
2011 Less than 3 years in the federal public service 74 13 4 5 1 1 3 90 7 151
2011 3 to 10 years in the federal public service 68 17 6 6 2 0 1 87 7 384
2011 11 to 20 years in the federal public service 69 23 2 4 2 0 1 93 5 206
2011 More than 20 years in the federal public service 72 19 2 2 2 0 2 93 4 239
2008 Less than 3 years in the federal public service 62 18 4 7 5 2 3 84 12 123
2008 3 to 10 years in the federal public service 60 21 6 6 3 0 3 84 10 251
2008 11 to 20 years in the federal public service 68 21 4 2 2 0 2 91 5 125
2008 More than 20 years in the federal public service 68 17 7 3 3 0 2 87 7 181

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 86 8 1 0 0 0 5 99 0 91
2014 3 to 10 years in the federal public service 83 11 2 2 1 0 2 95 3 459
2014 11 to 20 years in the federal public service 80 10 2 5 2 0 2 91 7 286
2014 More than 20 years in the federal public service 78 9 2 2 1 0 7 94 4 205
2011 Less than 3 years in the federal public service 84 8 1 1 1 1 4 98 2 149
2011 3 to 10 years in the federal public service 78 13 3 3 2 0 1 92 5 385
2011 11 to 20 years in the federal public service 79 10 3 3 2 0 2 91 5 209
2011 More than 20 years in the federal public service 81 11 2 1 2 0 4 95 3 238
2008 Less than 3 years in the federal public service 76 11 3 7 2 1 2 88 8 123
2008 3 to 10 years in the federal public service 78 10 4 4 1 0 3 91 5 251
2008 11 to 20 years in the federal public service 73 15 2 6 0 0 4 92 6 125
2008 More than 20 years in the federal public service 75 12 3 4 2 0 3 90 7 179

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 78 11 1 2 0 3 4 96 2 91
2014 3 to 10 years in the federal public service 65 19 7 4 2 1 2 86 6 458
2014 11 to 20 years in the federal public service 63 20 7 5 3 0 1 85 9 285
2014 More than 20 years in the federal public service 67 19 6 2 1 0 4 90 3 206

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 69 12 2 3 0 7 7 94 4 91
2014 3 to 10 years in the federal public service 70 15 5 2 0 3 4 92 3 459
2014 11 to 20 years in the federal public service 67 21 3 2 2 1 2 92 5 284
2014 More than 20 years in the federal public service 73 14 6 1 1 2 2 91 3 206
2011 Less than 3 years in the federal public service 61 13 5 2 1 5 13 90 4 152
2011 3 to 10 years in the federal public service 63 20 6 3 2 2 4 88 5 384
2011 11 to 20 years in the federal public service 63 22 6 2 1 1 4 90 4 209
2011 More than 20 years in the federal public service 71 17 4 1 2 1 4 93 3 240
2008 Less than 3 years in the federal public service 64 14 8 3 0 6 5 87 4 123
2008 3 to 10 years in the federal public service 62 21 7 2 1 2 4 90 3 250
2008 11 to 20 years in the federal public service 66 19 6 2 0 2 5 91 2 125
2008 More than 20 years in the federal public service 65 17 8 2 2 2 4 87 5 181

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 3 to 10 years in the federal public service 17 83 459
2014 11 to 20 years in the federal public service 20 80 285
2014 More than 20 years in the federal public service 12 88 206

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 55 77
2014 11 to 20 years in the federal public service 50 56
2014 More than 20 years in the federal public service 40 25

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 62 77
2014 11 to 20 years in the federal public service 59 56
2014 More than 20 years in the federal public service 68 25

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 More than 20 years in the federal public service 0 25

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 More than 20 years in the federal public service 0 25

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 More than 20 years in the federal public service 0 25

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 More than 20 years in the federal public service 0 25

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 40 77
2014 11 to 20 years in the federal public service 43 56
2014 More than 20 years in the federal public service 36 25

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 32 77
2014 11 to 20 years in the federal public service 43 56
2014 More than 20 years in the federal public service 40 25

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 32 77
2014 11 to 20 years in the federal public service 43 56
2014 More than 20 years in the federal public service 56 25

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 40 77
2014 11 to 20 years in the federal public service 36 56
2014 More than 20 years in the federal public service 40 25

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 23 77
2014 11 to 20 years in the federal public service 32 56
2014 More than 20 years in the federal public service 36 25

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 58 77
2014 11 to 20 years in the federal public service 57 56
2014 More than 20 years in the federal public service 60 25

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 35 77
2014 11 to 20 years in the federal public service 34 56
2014 More than 20 years in the federal public service 48 25

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 56
2014 More than 20 years in the federal public service 0 25

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 8 77
2014 11 to 20 years in the federal public service 16 56

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 36 77
2014 11 to 20 years in the federal public service 54 56
2014 More than 20 years in the federal public service 40 25

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 21 77
2014 11 to 20 years in the federal public service 29 56
2014 More than 20 years in the federal public service 28 25

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 12 77
2014 11 to 20 years in the federal public service 16 56

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 53 77
2014 11 to 20 years in the federal public service 59 56
2014 More than 20 years in the federal public service 52 25

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 26 77
2014 11 to 20 years in the federal public service 27 56
2014 More than 20 years in the federal public service 36 25

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 16 77
2014 11 to 20 years in the federal public service 23 56
2014 More than 20 years in the federal public service 32 25

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 9 77
2014 11 to 20 years in the federal public service 13 56
2014 More than 20 years in the federal public service 20 25

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 10 77
2014 More than 20 years in the federal public service 20 25

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 19 77
2014 11 to 20 years in the federal public service 9 56

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 9 77
2014 11 to 20 years in the federal public service 14 56

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 18 77
2014 11 to 20 years in the federal public service 18 56
2014 More than 20 years in the federal public service 28 25

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 9 75
2014 11 to 20 years in the federal public service 10 52

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 23 75
2014 11 to 20 years in the federal public service 15 52

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 13 75
2014 11 to 20 years in the federal public service 10 52

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 10 52

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 9 75
2014 11 to 20 years in the federal public service 12 52

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 8 75
2014 11 to 20 years in the federal public service 10 52

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 28 75
2014 11 to 20 years in the federal public service 31 52

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 7 75
2014 11 to 20 years in the federal public service 15 52

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 49 75
2014 11 to 20 years in the federal public service 54 52
2014 More than 20 years in the federal public service 45 22

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 75

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 51 75
2014 11 to 20 years in the federal public service 54 52
2014 More than 20 years in the federal public service 55 22

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 8 75

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 26 8 4 3 1 36 21 79 10 91
2014 3 to 10 years in the federal public service 17 13 17 8 6 29 10 49 22 458
2014 11 to 20 years in the federal public service 21 14 15 9 8 25 9 52 25 286
2014 More than 20 years in the federal public service 26 17 15 8 4 22 7 61 18 206

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 47 18 4 3 1 20 7 88 6 91
2014 3 to 10 years in the federal public service 29 26 21 6 4 13 1 65 11 458
2014 11 to 20 years in the federal public service 33 27 17 7 6 7 1 66 15 286
2014 More than 20 years in the federal public service 39 26 16 7 4 8 0 71 12 206
2011 Less than 3 years in the federal public service 42 24 15 4 3 10 1 75 8 151
2011 3 to 10 years in the federal public service 28 33 19 6 6 6 1 66 14 385
2011 11 to 20 years in the federal public service 30 32 21 6 7 5 0 65 13 208
2011 More than 20 years in the federal public service 40 32 12 5 2 8 1 79 7 236

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 3 to 10 years in the federal public service 6 94 459
2014 11 to 20 years in the federal public service 7 93 284
2014 More than 20 years in the federal public service 6 94 204

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 42 26
2014 11 to 20 years in the federal public service 26 19

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 88 26
2014 11 to 20 years in the federal public service 95 19
2014 More than 20 years in the federal public service 85 13

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 26
2014 More than 20 years in the federal public service 0 13

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 More than 20 years in the federal public service 0 13

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 26
2014 11 to 20 years in the federal public service 0 19
2014 More than 20 years in the federal public service 0 13

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 19 26
2014 11 to 20 years in the federal public service 32 19

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 19
2014 More than 20 years in the federal public service 0 13

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 35 26
2014 11 to 20 years in the federal public service 32 19

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 38 26
2014 11 to 20 years in the federal public service 32 19
2014 More than 20 years in the federal public service 38 13

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 26
2014 11 to 20 years in the federal public service 0 19
2014 More than 20 years in the federal public service 0 13

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 26
2014 More than 20 years in the federal public service 0 13

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 32 19
2014 More than 20 years in the federal public service 0 13

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 26
2014 11 to 20 years in the federal public service 0 19
2014 More than 20 years in the federal public service 0 13

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 31 26

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 35 26
2014 11 to 20 years in the federal public service 39 18

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 26

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 18

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 18
2014 More than 20 years in the federal public service 0 13

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 46 26
2014 11 to 20 years in the federal public service 44 18
2014 More than 20 years in the federal public service 46 13

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 More than 20 years in the federal public service 0 11

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 18
2014 More than 20 years in the federal public service 0 11

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in the federal public service 0 18
2014 More than 20 years in the federal public service 0 11

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 More than 20 years in the federal public service 0 11

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 25
2014 11 to 20 years in the federal public service 0 18
2014 More than 20 years in the federal public service 0 11

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 More than 20 years in the federal public service 0 11

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 20 25
2014 More than 20 years in the federal public service 0 11

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 28 25
2014 11 to 20 years in the federal public service 33 18

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 48 25
2014 11 to 20 years in the federal public service 72 18
2014 More than 20 years in the federal public service 45 11

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 0 25
2014 More than 20 years in the federal public service 0 11

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 60 25
2014 11 to 20 years in the federal public service 50 18
2014 More than 20 years in the federal public service 73 11

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 27 10 4 0 0 41 18 89 0 91
2014 3 to 10 years in the federal public service 15 12 19 3 2 36 14 54 9 459
2014 11 to 20 years in the federal public service 23 12 15 2 5 32 10 61 13 286
2014 More than 20 years in the federal public service 26 16 16 1 2 27 11 69 6 205

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 47 19 7 0 0 22 5 91 0 91
2014 3 to 10 years in the federal public service 31 27 19 2 2 17 2 72 5 458
2014 11 to 20 years in the federal public service 38 24 14 5 4 13 1 73 11 285
2014 More than 20 years in the federal public service 45 25 14 3 2 9 1 79 6 205
2011 Less than 3 years in the federal public service 47 23 14 3 1 12 1 80 4 152
2011 3 to 10 years in the federal public service 35 33 15 6 3 9 0 74 9 384
2011 11 to 20 years in the federal public service 38 32 17 3 4 6 0 75 7 209
2011 More than 20 years in the federal public service 45 28 12 4 1 9 0 81 5 239

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in the federal public service 10 90 91
2014 3 to 10 years in the federal public service 18 82 458
2014 11 to 20 years in the federal public service 19 81 286
2014 More than 20 years in the federal public service 11 89 206

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 3 to 10 years in the federal public service 80 20 82
2014 11 to 20 years in the federal public service 85 15 53
2014 More than 20 years in the federal public service 82 18 22

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 3 to 10 years in the federal public service 67 26 6 0 2 0 0 92 2 66
2014 11 to 20 years in the federal public service 69 16 2 11 2 0 0 84 13 45
2014 More than 20 years in the federal public service 78 11 0 11 0 0 0 89 11 18

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 18 21 11 5 5 8 32 64 18 91
2014 3 to 10 years in the federal public service 22 43 8 6 2 2 17 80 10 458
2014 11 to 20 years in the federal public service 32 34 7 3 1 0 23 85 5 286
2014 More than 20 years in the federal public service 31 33 2 0 0 1 32 96 1 206
2011 Less than 3 years in the federal public service 17 37 12 14 7 2 12 62 24 151
2011 3 to 10 years in the federal public service 24 46 13 8 1 0 8 76 9 384
2011 11 to 20 years in the federal public service 33 40 6 4 0 0 16 87 5 208
2011 More than 20 years in the federal public service 35 34 6 3 1 1 20 88 4 239
2008 Less than 3 years in the federal public service 14 36 14 11 8 5 13 60 23 123
2008 3 to 10 years in the federal public service 25 40 16 7 4 1 8 71 11 251
2008 11 to 20 years in the federal public service 26 48 4 5 0 1 16 89 6 124
2008 More than 20 years in the federal public service 41 34 5 0 2 1 17 92 2 181

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 9 7 13 1 2 25 43 48 10 91
2014 3 to 10 years in the federal public service 10 12 16 4 4 24 30 48 18 458
2014 11 to 20 years in the federal public service 14 16 16 2 4 19 29 58 11 285
2014 More than 20 years in the federal public service 12 18 14 1 2 18 34 64 7 206
2011 Less than 3 years in the federal public service 11 10 15 5 4 34 20 46 20 152
2011 3 to 10 years in the federal public service 9 16 24 7 6 23 15 41 21 384
2011 11 to 20 years in the federal public service 12 15 22 7 7 24 13 43 22 208
2011 More than 20 years in the federal public service 13 21 20 5 5 20 16 53 16 238

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 31 13 8 0 0 18 31 85 0 91
2014 3 to 10 years in the federal public service 35 28 9 3 1 7 18 83 5 458
2014 11 to 20 years in the federal public service 38 23 7 2 2 5 22 84 6 286
2014 More than 20 years in the federal public service 34 19 8 1 0 6 31 85 2 206
2011 Less than 3 years in the federal public service 37 20 10 4 3 14 12 78 9 151
2011 3 to 10 years in the federal public service 34 27 16 5 2 8 8 73 8 384
2011 11 to 20 years in the federal public service 35 27 12 4 2 5 15 77 8 209
2011 More than 20 years in the federal public service 31 27 11 2 2 6 20 79 7 239
2008 Less than 3 years in the federal public service 35 21 8 1 0 20 14 86 1 122
2008 3 to 10 years in the federal public service 31 30 12 5 3 10 8 75 10 249
2008 11 to 20 years in the federal public service 35 30 9 3 3 6 14 81 8 125
2008 More than 20 years in the federal public service 34 28 9 5 3 4 16 78 10 180

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 29 11 7 1 0 20 32 84 2 90
2014 3 to 10 years in the federal public service 32 25 12 3 1 10 17 78 5 458
2014 11 to 20 years in the federal public service 34 26 8 5 3 5 20 79 10 286
2014 More than 20 years in the federal public service 31 20 10 2 0 7 30 81 4 206
2011 Less than 3 years in the federal public service 32 22 10 5 2 18 12 76 9 151
2011 3 to 10 years in the federal public service 30 28 19 4 3 8 8 68 8 385
2011 11 to 20 years in the federal public service 29 31 14 4 3 5 14 74 9 208
2011 More than 20 years in the federal public service 29 28 11 3 3 7 18 76 9 236
2008 Less than 3 years in the federal public service 37 25 8 2 0 14 14 85 3 123
2008 3 to 10 years in the federal public service 32 25 12 9 5 7 10 69 16 251
2008 11 to 20 years in the federal public service 38 28 6 7 2 6 12 81 11 125
2008 More than 20 years in the federal public service 34 29 9 4 6 4 14 77 11 181