2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 90 and 91. Please indicate your occupational group and level. Occupational Group IS

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 36 38 11 13 2 0 0 73 16 45
2014 IS-03 50 25 0 25 0 0 0 75 25 12
2014 IS-04 22 44 22 11 0 0 0 67 11 18
2011 IS 35 20 13 23 10 0 0 54 33 53
2011 IS-04 19 31 9 21 20 0 0 50 41 21
2008 IS 32 48 4 12 4 0 0 80 16 25
2008 IS-04 30 50 10 10 0 0 0 80 10 10

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 78 20 0 2 0 0 0 98 2 45
2014 IS-03 83 8 0 8 0 0 0 92 8 12
2014 IS-04 78 22 0 0 0 0 0 100 0 18
2011 IS 70 26 2 2 0 0 0 97 2 53
2011 IS-04 64 32 0 5 0 0 0 95 5 21

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 60 24 9 4 2 0 0 84 7 45
2014 IS-03 67 8 17 8 0 0 0 75 8 12
2014 IS-04 56 39 6 0 0 0 0 94 0 18
2011 IS 61 29 5 2 4 0 0 89 6 53
2011 IS-04 51 35 5 5 4 0 0 86 9 21

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 47 31 9 11 2 0 0 78 13 45
2014 IS-03 50 42 0 8 0 0 0 92 8 12
2014 IS-04 50 17 17 17 0 0 0 67 17 18
2011 IS 41 29 9 15 6 0 0 69 21 53
2011 IS-04 36 29 5 14 16 0 0 65 30 21
2008 IS 28 48 12 12 0 0 0 76 12 25
2008 IS-04 20 60 10 10 0 0 0 80 10 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 36 36 11 11 7 0 0 71 18 45
2014 IS-03 58 25 8 8 0 0 0 83 8 12
2014 IS-04 22 28 22 17 11 0 0 50 28 18
2011 IS 27 33 15 6 19 0 0 60 25 53
2011 IS-04 17 29 25 0 29 0 0 45 29 21

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 38 36 9 18 0 0 0 73 18 45
2014 IS-03 50 33 8 8 0 0 0 83 8 12
2014 IS-04 28 33 17 22 0 0 0 61 22 18
2011 IS 30 31 11 12 15 0 0 62 27 53
2011 IS-04 23 24 24 5 25 0 0 47 29 21
2008 IS 20 40 12 20 8 0 0 60 28 25
2008 IS-04 10 40 30 20 0 0 0 50 20 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 42 16 13 13 13 2 0 59 27 45
2014 IS-03 67 8 8 8 0 8 0 82 9 12
2014 IS-04 28 22 17 11 22 0 0 50 33 18
2011 IS 32 21 9 18 20 0 0 53 38 53
2011 IS-04 21 16 5 21 38 0 0 37 59 21
2008 IS 28 16 12 24 16 4 0 46 42 25
2008 IS-04 20 10 20 40 10 0 0 30 50 10
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 53 38 2 7 0 0 0 91 7 45
2014 IS-03 75 25 0 0 0 0 0 100 0 12
2014 IS-04 44 39 6 11 0 0 0 83 11 18
2011 IS 44 31 5 11 4 4 0 78 16 53
2011 IS-04 34 42 9 5 6 4 0 79 12 21
2008 IS 20 36 8 16 12 8 0 61 30 25
2008 IS-04 10 30 10 30 10 10 0 44 44 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 49 38 9 4 0 0 0 87 4 45
2014 IS-03 58 33 8 0 0 0 0 92 0 12
2014 IS-04 39 44 11 6 0 0 0 83 6 18
2011 IS 38 29 14 13 5 0 0 68 18 53
2011 IS-04 30 36 14 16 4 0 0 66 20 21
2008 IS 16 36 16 20 12 0 0 52 32 25
2008 IS-04 10 40 10 30 10 0 0 50 40 10

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 56 36 7 2 0 0 0 91 2 45
2014 IS-03 58 33 8 0 0 0 0 92 0 12
2014 IS-04 50 39 11 0 0 0 0 89 0 18

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 31 36 9 11 7 7 0 71 19 45
2014 IS-03 33 33 8 8 0 17 0 80 10 12
2014 IS-04 28 28 11 17 17 0 0 56 33 18
2011 IS 30 30 13 10 11 5 0 64 22 53
2011 IS-04 25 38 14 10 10 4 0 66 20 21

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 29 42 13 11 4 0 0 71 16 45
2014 IS-03 42 42 8 8 0 0 0 83 8 12
2014 IS-04 22 39 11 17 11 0 0 61 28 18
2011 IS 14 47 8 9 19 3 0 63 29 53
2011 IS-04 4 48 9 15 19 4 0 55 36 21
2008 IS 16 32 16 12 24 0 0 48 36 25
2008 IS-04 0 60 10 10 20 0 0 60 30 10

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 31 29 18 16 4 2 0 61 20 45
2014 IS-03 42 25 25 8 0 0 0 67 8 12
2014 IS-04 22 28 17 22 11 0 0 50 33 18
2011 IS 14 39 10 17 15 5 0 56 33 53
2011 IS-04 4 49 4 15 19 9 0 58 38 21
2008 IS 12 36 20 12 16 4 0 50 29 25
2008 IS-04 0 50 10 20 10 10 0 56 33 10

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 29 33 7 16 13 2 0 64 30 45
2014 IS-03 42 33 8 0 8 8 0 82 9 12
2014 IS-04 17 28 11 28 17 0 0 44 44 18
2011 IS 19 27 17 19 13 5 0 49 33 53
2011 IS-04 13 28 14 22 14 9 0 45 40 21
2008 IS 20 28 16 16 16 4 0 50 33 25
2008 IS-04 0 50 20 10 10 10 0 56 22 10

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 24 29 11 27 9 0 0 53 36 45
2014 IS-03 33 33 0 17 17 0 0 67 33 12
2014 IS-04 17 22 22 33 6 0 0 39 39 18
2011 IS 11 38 13 13 23 2 0 50 36 53
2011 IS-04 0 33 20 18 24 4 0 34 45 21
2008 IS 8 32 20 28 8 4 0 42 38 25
2008 IS-04 0 20 30 30 10 10 0 22 44 10

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 64 29 2 4 0 0 0 93 4 45
2014 IS-03 67 17 8 8 0 0 0 83 8 12
2014 IS-04 61 33 0 6 0 0 0 94 6 18
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 40 33 4 16 4 0 2 75 20 45
2014 IS-03 42 33 17 8 0 0 0 75 8 12
2014 IS-04 44 22 0 22 6 0 6 71 29 18
2011 IS 24 38 2 20 15 0 0 63 36 53
2011 IS-04 23 38 4 14 21 0 0 61 35 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 24 11 13 22 9 16 4 44 39 45
2014 IS-03 25 0 8 0 17 42 8 50 33 12
2014 IS-04 17 11 17 28 11 11 6 33 47 18

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 47 38 4 11 0 0 0 84 11 45
2014 IS-03 50 50 0 0 0 0 0 100 0 12
2014 IS-04 44 39 11 6 0 0 0 83 6 18
2011 IS 35 33 6 21 5 0 0 68 26 53
2011 IS-04 34 34 8 14 9 0 0 69 23 21
2008 IS 20 32 20 20 4 4 0 54 25 25
2008 IS-04 10 30 30 30 0 0 0 40 30 10

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 38 40 13 2 0 4 2 83 2 45
2014 IS-03 42 25 17 8 0 8 0 73 9 12
2014 IS-04 33 44 11 0 0 6 6 88 0 18
2011 IS 38 33 5 14 6 0 4 74 21 53
2011 IS-04 33 28 13 11 11 0 4 64 23 21
2008 IS 28 32 16 4 12 8 0 65 17 25
2008 IS-04 30 30 20 10 10 0 0 60 20 10

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 25 42 0 0 0 8 25 100 0 12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 38 29 11 13 0 0 9 73 15 45
2014 IS-03 58 25 0 17 0 0 0 83 17 12
2014 IS-04 22 33 17 17 0 0 11 63 19 18
2011 IS 35 40 3 14 3 5 0 78 18 53
2011 IS-04 22 50 0 10 9 9 0 80 20 21
2008 IS 28 28 0 28 8 8 0 61 39 25
2008 IS-04 10 30 0 40 10 10 0 44 56 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 38 18 13 11 7 9 4 64 21 45
2014 IS-03 42 17 8 0 17 17 0 70 20 12
2014 IS-04 33 17 11 22 6 11 0 56 31 18
2011 IS 38 31 7 7 8 9 0 75 17 53
2011 IS-04 18 55 5 5 9 9 0 80 15 21
2008 IS 32 24 4 24 8 8 0 61 35 25
2008 IS-04 20 10 10 40 10 10 0 33 56 10

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 53 18 11 13 2 0 2 73 16 45
2014 IS-03 42 25 25 8 0 0 0 67 8 12
2014 IS-04 56 17 6 17 6 0 0 72 22 18
2011 IS 32 39 12 3 12 0 4 73 15 52
2011 IS-04 29 40 5 7 15 0 5 72 23 20
2008 IS 28 44 8 4 12 0 4 75 17 25
2008 IS-04 30 50 10 0 0 0 10 89 0 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 49 31 9 4 7 0 0 80 11 45
2014 IS-03 50 33 8 8 0 0 0 83 8 12
2014 IS-04 50 22 17 6 6 0 0 72 11 18
2011 IS 49 31 2 15 4 0 0 80 19 53
2011 IS-04 43 20 4 24 9 0 0 63 33 21
2008 IS 40 44 4 12 0 0 0 84 12 25
2008 IS-04 20 70 0 10 0 0 0 90 10 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 53 31 7 9 0 0 0 84 9 45
2014 IS-03 50 42 0 8 0 0 0 92 8 12
2014 IS-04 56 22 11 11 0 0 0 78 11 18
2011 IS 58 34 0 6 2 0 0 92 8 53
2011 IS-04 41 38 0 16 5 0 0 79 21 21
2008 IS 56 36 0 8 0 0 0 92 8 25
2008 IS-04 50 50 0 0 0 0 0 100 0 10

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 43 25 11 14 5 2 0 70 19 44
2014 IS-03 50 17 8 17 0 8 0 73 18 12
2014 IS-04 39 22 11 17 11 0 0 61 28 18
2011 IS 19 35 6 20 14 5 0 57 36 53
2011 IS-04 21 23 11 9 27 9 0 49 39 21
2008 IS 24 36 12 8 16 4 0 63 25 25
2008 IS-04 10 50 10 10 10 10 0 67 22 10

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 11 20 7 20 29 4 9 36 56 45
2014 IS-03 17 17 17 17 17 8 8 40 40 12
2014 IS-04 11 17 6 22 39 0 6 29 65 18
2011 IS 5 14 11 32 35 0 3 20 69 53
2011 IS-04 4 16 0 35 45 0 0 20 80 21
2008 IS 4 12 16 20 40 4 4 17 65 25
2008 IS-04 0 20 20 20 30 10 0 22 56 10

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 33 49 2 13 2 0 0 82 16 45
2014 IS-03 17 75 0 8 0 0 0 92 8 12
2014 IS-04 39 39 6 17 0 0 0 78 17 18
2011 IS 29 42 9 11 10 0 0 71 21 53
2011 IS-04 24 42 9 14 11 0 0 66 25 21

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 44 29 13 7 4 0 2 75 11 45
2014 IS-03 33 42 17 0 8 0 0 75 8 12
2014 IS-04 50 17 17 11 0 0 6 71 12 18

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 47 33 7 7 4 0 2 82 11 45
2014 IS-03 42 42 8 8 0 0 0 83 8 12
2014 IS-04 44 28 11 6 6 0 6 76 12 18
2011 IS 34 37 10 14 2 2 0 73 16 53
2011 IS-04 37 25 13 21 5 0 0 61 25 21

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 51 24 11 7 4 0 2 77 11 45
2014 IS-03 42 25 17 17 0 0 0 67 17 12
2014 IS-04 50 22 11 0 11 0 6 76 12 18
2011 IS 45 32 7 15 0 0 2 78 15 53
2011 IS-04 50 27 9 10 0 0 4 81 10 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 47 22 7 18 2 0 4 72 21 45
2014 IS-03 50 25 0 17 0 0 8 82 18 12
2014 IS-04 44 17 11 17 6 0 6 65 24 18
2011 IS 45 16 13 7 9 0 11 68 18 53
2011 IS-04 50 13 9 10 14 0 4 66 25 21
2008 IS 52 24 0 4 16 0 4 79 21 25
2008 IS-04 70 10 0 10 0 0 10 89 11 10

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 51 29 11 2 4 0 2 82 7 45
2014 IS-03 58 25 17 0 0 0 0 83 0 12
2014 IS-04 44 33 6 0 11 0 6 82 12 18
2011 IS 32 41 17 4 5 0 0 73 10 53
2011 IS-04 45 30 14 6 4 0 0 75 10 21
2008 IS 24 40 32 0 4 0 0 64 4 25
2008 IS-04 40 30 30 0 0 0 0 70 0 10

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 56 22 7 4 7 4 0 81 12 45
2014 IS-03 42 25 8 8 8 8 0 73 18 12
2014 IS-04 61 17 11 6 0 6 0 82 6 18
2011 IS 51 19 6 7 12 3 2 74 20 53
2011 IS-04 48 16 5 5 17 4 5 71 24 21

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 IS 33 22 44 45
2014 IS-03 25 33 42 12
2014 IS-04 39 17 44 18
2011 IS 41 28 31 53
2011 IS-04 49 17 34 21

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 IS 0 13 60 7 20 15
2011 IS 5 0 91 0 5 22
2011 IS-04 0 0 90 0 10 10
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 58 27 7 2 4 0 2 86 7 45
2014 IS-03 58 33 0 0 8 0 0 92 8 12
2014 IS-04 56 28 11 0 0 0 6 88 0 18
2011 IS 44 35 8 10 3 0 0 79 13 53
2011 IS-04 47 28 9 16 0 0 0 75 16 21
2008 IS 40 52 4 4 0 0 0 92 4 25
2008 IS-04 40 40 10 10 0 0 0 80 10 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 38 42 9 9 2 0 0 80 11 45
2014 IS-03 42 25 17 17 0 0 0 67 17 12
2014 IS-04 17 72 6 6 0 0 0 89 6 18
2011 IS 30 46 5 12 8 0 0 76 19 53
2011 IS-04 25 52 9 0 14 0 0 77 14 21

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 36 38 9 11 2 4 0 77 14 45
2014 IS-03 42 25 8 17 0 8 0 73 18 12
2014 IS-04 22 61 6 6 0 6 0 88 6 18
2011 IS 29 38 7 14 8 4 0 70 23 53
2011 IS-04 21 45 9 16 5 4 0 69 21 21

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 9 22 33 16 13 0 7 31 33 45
2014 IS-03 0 33 33 25 8 0 0 33 33 12
2014 IS-04 11 22 39 0 11 0 17 13 40 18
2011 IS 11 29 34 19 6 0 2 25 40 51
2011 IS-04 17 33 13 28 9 0 0 37 50 21
2008 IS 12 28 36 20 4 0 0 24 40 25
2008 IS-04 10 30 40 20 0 0 0 20 40 10

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 7 13 24 20 29 0 7 52 21 45
2014 IS-03 0 8 33 25 33 0 0 58 8 12
2014 IS-04 6 22 17 17 22 0 17 47 33 18
2011 IS 14 13 35 14 22 0 2 36 28 51
2011 IS-04 31 14 14 24 17 0 0 41 45 21
2008 IS 20 24 8 36 4 8 0 43 48 25
2008 IS-04 10 30 10 40 0 10 0 44 44 10

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 0 11 20 24 40 0 4 67 12 45
2014 IS-03 0 8 25 42 25 0 0 67 8 12
2014 IS-04 0 17 22 17 33 0 11 56 19 18
2011 IS 19 12 35 20 10 0 4 32 32 52
2011 IS-04 27 9 27 24 13 0 0 37 36 21
2008 IS 20 4 36 24 12 4 0 38 25 25
2008 IS-04 30 10 50 0 0 10 0 0 44 10

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 4 16 27 27 22 0 4 51 21 45
2014 IS-03 0 17 33 33 17 0 0 50 17 12
2014 IS-04 0 22 33 17 17 0 11 38 25 18
2011 IS 15 22 29 21 12 0 0 34 37 52
2011 IS-04 11 11 33 31 15 0 0 45 22 21
2008 IS 24 16 28 28 4 0 0 32 40 25
2008 IS-04 10 20 50 20 0 0 0 20 30 10

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 13 20 22 13 22 0 9 39 37 45
2014 IS-03 17 33 8 17 25 0 0 42 50 12
2014 IS-04 11 22 17 17 17 0 17 40 40 18
2011 IS 27 25 17 21 9 0 2 31 52 52
2011 IS-04 31 14 20 27 9 0 0 36 44 21
2008 IS 12 36 36 8 8 0 0 16 48 25
2008 IS-04 0 40 40 10 10 0 0 20 40 10

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 4 16 9 29 33 0 9 68 22 45
2014 IS-03 8 17 0 50 25 0 0 75 25 12
2014 IS-04 0 17 17 17 33 0 17 60 20 18
2011 IS 6 17 25 23 19 0 10 46 26 52
2011 IS-04 16 14 26 35 9 0 0 44 30 21
2008 IS 16 8 32 24 8 8 4 36 27 25
2008 IS-04 20 0 20 40 0 20 0 50 25 10

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 7 13 13 27 31 0 9 63 22 45
2014 IS-03 17 17 8 25 25 0 8 55 36 12
2014 IS-04 0 17 17 28 28 0 11 63 19 18

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 56 40 4 0 0 0 0 96 0 45
2014 IS-03 42 58 0 0 0 0 0 100 0 12
2014 IS-04 61 33 6 0 0 0 0 94 0 18
2011 IS 67 21 2 5 4 0 0 88 10 53
2011 IS-04 48 37 0 4 11 0 0 85 15 21

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 56 18 2 18 7 0 0 73 24 45
2014 IS-03 67 17 0 8 8 0 0 83 17 12
2014 IS-04 56 17 0 17 11 0 0 72 28 18

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 47 27 4 20 2 0 0 73 22 45
2014 IS-03 67 17 8 8 0 0 0 83 8 12
2014 IS-04 33 28 6 28 6 0 0 61 33 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 40 36 9 4 2 9 0 83 7 45
2014 IS-03 42 33 8 8 0 8 0 82 9 12
2014 IS-04 28 33 17 6 6 11 0 69 13 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 49 36 7 7 2 0 0 84 9 45
2014 IS-03 58 33 8 0 0 0 0 92 0 12
2014 IS-04 44 33 11 11 0 0 0 78 11 18
2011 IS 36 40 16 4 2 2 0 78 6 53
2011 IS-04 30 47 14 0 5 4 0 81 5 21

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 58 27 9 7 0 0 0 84 7 45
2014 IS-03 75 8 8 8 0 0 0 83 8 12
2014 IS-04 50 33 11 6 0 0 0 83 6 18
2011 IS 36 38 13 11 2 0 0 74 13 53
2011 IS-04 22 40 13 21 5 0 0 61 25 21
2008 IS 28 44 16 8 4 0 0 72 12 25
2008 IS-04 10 70 10 10 0 0 0 80 10 10

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 38 20 9 18 11 0 4 60 30 45
2014 IS-03 33 33 8 0 17 0 8 73 18 12
2014 IS-04 33 11 11 22 17 0 6 47 41 18

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 56 29 13 0 0 0 2 86 0 45
2014 IS-03 58 25 17 0 0 0 0 83 0 12
2014 IS-04 50 33 17 0 0 0 0 83 0 18
2011 IS 35 47 10 5 0 3 0 85 5 51
2011 IS-04 38 41 11 5 0 5 0 83 5 20

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 53 20 11 11 4 0 0 73 16 45
2014 IS-03 50 17 17 17 0 0 0 67 17 12
2014 IS-04 44 22 6 17 11 0 0 67 28 18
2011 IS 32 44 7 13 2 2 0 78 15 53
2011 IS-04 19 53 9 14 0 5 0 76 15 21
2008 IS 20 32 12 12 16 4 4 57 30 25
2008 IS-04 0 50 10 20 10 10 0 56 33 10

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 31 31 16 9 4 9 0 68 15 45
2014 IS-03 25 8 17 17 8 25 0 44 33 12
2014 IS-04 28 44 17 6 6 0 0 72 11 18
2011 IS 17 48 11 9 9 4 2 69 19 52
2011 IS-04 13 59 9 5 9 4 0 76 15 21

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 20 11 29 16 9 9 7 37 29 45
2014 IS-03 25 8 42 0 8 8 8 40 10 12
2014 IS-04 6 17 28 28 11 6 6 25 44 18
2011 IS 12 27 7 19 11 22 2 51 40 53
2011 IS-04 4 27 14 24 10 22 0 39 43 21

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 56 38 0 7 0 0 0 93 7 45
2014 IS-03 67 33 0 0 0 0 0 100 0 12
2014 IS-04 56 33 0 11 0 0 0 89 11 18
2011 IS 46 44 4 6 0 0 0 90 6 53
2011 IS-04 36 43 9 11 0 0 0 79 11 21
2008 IS 48 36 8 8 0 0 0 84 8 25
2008 IS-04 40 50 0 10 0 0 0 90 10 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 56 20 9 4 9 0 2 77 14 45
2014 IS-03 42 42 8 8 0 0 0 83 8 12
2014 IS-04 39 17 17 6 17 0 6 59 24 18
2011 IS 50 27 10 7 6 0 0 77 13 53
2011 IS-04 58 24 13 0 5 0 0 82 5 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 56 24 16 4 0 0 0 80 4 45
2014 IS-03 50 25 17 8 0 0 0 75 8 12
2014 IS-04 56 17 22 6 0 0 0 72 6 18

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 78 16 0 7 0 0 0 93 7 45
2014 IS-03 83 17 0 0 0 0 0 100 0 12
2014 IS-04 83 11 0 6 0 0 0 94 6 18
2011 IS 82 10 4 3 0 0 0 92 3 53
2011 IS-04 70 18 11 0 0 0 0 89 0 21
2008 IS 64 24 4 4 4 0 0 88 8 25
2008 IS-04 80 10 0 10 0 0 0 90 10 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 51 22 7 13 7 0 0 73 20 45
2014 IS-03 17 50 17 17 0 0 0 67 17 12
2014 IS-04 67 6 6 22 0 0 0 72 22 18
2011 IS 63 16 4 11 2 0 4 83 13 53
2011 IS-04 57 24 5 10 0 0 4 85 10 21
2008 IS 32 28 0 32 4 0 4 63 38 25
2008 IS-04 30 20 0 40 0 0 10 56 44 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 62 16 9 4 7 0 2 80 11 45
2014 IS-03 42 25 17 8 8 0 0 67 17 12
2014 IS-04 72 11 11 0 0 0 6 88 0 18
2011 IS 66 12 5 9 6 0 2 79 16 53
2011 IS-04 52 15 8 14 6 0 4 70 22 21
2008 IS 52 32 0 12 4 0 0 84 16 25
2008 IS-04 50 40 0 10 0 0 0 90 10 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 73 18 4 0 2 2 0 93 2 45
2014 IS-03 67 17 0 0 8 8 0 91 9 12
2014 IS-04 83 11 6 0 0 0 0 94 0 18
2011 IS 82 9 0 7 2 0 0 91 9 53
2011 IS-04 86 5 0 9 0 0 0 91 9 21
2008 IS 72 16 0 12 0 0 0 88 12 25
2008 IS-04 80 0 0 20 0 0 0 80 20 10

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 64 18 7 11 0 0 0 82 11 44
2014 IS-03 50 25 8 17 0 0 0 75 17 12
2014 IS-04 72 17 6 6 0 0 0 89 6 18

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 68 18 2 2 0 5 5 95 3 44
2014 IS-03 67 17 0 0 0 17 0 100 0 12
2014 IS-04 72 11 6 6 0 0 6 88 6 18
2011 IS 68 14 4 2 0 4 7 93 2 53
2011 IS-04 57 23 11 0 0 4 5 88 0 21
2008 IS 60 16 12 4 0 4 4 83 4 25
2008 IS-04 50 20 10 0 0 10 10 88 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 IS 27 73 45
2014 IS-04 28 72 18

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 42 12

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 75 12

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 0 12

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 0 12

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 0 12

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 0 12

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 67 12

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 42 12

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 67 12

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 42 12

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 0 12

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 0 12

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 0 12

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 58 12

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 58 12

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IS 0 12

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 0 11

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 55 11

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 0 11

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 0 11

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 0 11

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 0 11

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 0 11

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 45 11

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 0 11

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 55 11

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IS 0 11

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 13 7 11 16 4 44 4 39 39 45
2014 IS-03 17 0 8 0 8 67 0 50 25 12
2014 IS-04 6 6 11 28 6 33 11 20 60 18

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 24 24 11 16 4 20 0 61 25 45
2014 IS-03 33 8 0 0 8 50 0 83 17 12
2014 IS-04 11 17 22 33 6 11 0 31 44 18
2011 IS 24 30 27 2 6 7 5 61 8 52
2011 IS-04 21 26 29 0 14 4 6 52 16 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 IS-03 0 100 12

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 9 11 18 2 0 47 13 50 6 45
2014 IS-03 8 8 17 0 0 58 8 50 0 12
2014 IS-04 6 6 17 6 0 50 17 33 17 18

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 31 27 20 4 0 16 2 70 5 45
2014 IS-03 33 8 17 0 0 33 8 71 0 12
2014 IS-04 17 33 28 6 0 17 0 60 7 18
2011 IS 28 45 13 4 2 9 0 80 6 53
2011 IS-04 17 56 8 5 5 9 0 81 11 21

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 IS 18 82 45

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 22 47 11 7 2 0 11 78 10 45
2014 IS-03 8 50 0 25 0 0 17 70 30 12
2014 IS-04 22 50 17 0 0 0 11 81 0 18
2011 IS 29 46 12 4 6 0 3 77 10 53
2011 IS-04 20 48 27 0 5 0 0 68 5 21
2008 IS 20 40 36 4 0 0 0 60 4 25
2008 IS-04 10 30 60 0 0 0 0 40 0 10

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 9 11 16 4 7 38 16 43 24 45
2014 IS-03 0 0 8 0 0 58 33 0 0 12
2014 IS-04 6 6 33 6 6 33 11 20 20 18
2011 IS 6 18 17 10 9 26 14 40 31 52
2011 IS-04 0 16 28 14 5 28 9 25 30 21

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 38 24 11 7 0 11 9 78 8 45
2014 IS-03 17 17 17 8 0 25 17 57 14 12
2014 IS-04 50 22 17 6 0 0 6 76 6 18
2011 IS 35 28 12 7 3 10 3 73 12 53
2011 IS-04 30 33 23 10 0 5 0 66 10 21
2008 IS 12 52 0 12 8 12 4 76 24 25
2008 IS-04 10 70 0 10 0 10 0 89 11 10

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IS 33 24 11 9 0 13 9 74 11 45
2014 IS-03 8 17 17 8 0 33 17 50 17 12
2014 IS-04 39 28 17 11 0 0 6 71 12 18
2011 IS 31 23 12 12 5 12 4 65 20 52
2011 IS-04 30 31 24 10 0 5 0 64 10 20
2008 IS 16 48 12 12 4 8 0 70 17 25
2008 IS-04 10 50 20 10 0 10 0 67 11 10