2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 90 and 91. Please indicate your occupational group and level. Occupational Group EC

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 46 37 5 8 3 0 0 83 12 59
2014 EC-02 45 27 0 18 9 0 0 73 27 11
2014 EC-03 50 20 10 20 0 0 0 70 20 10
2014 EC-07 45 45 9 0 0 0 0 91 0 11
2011 EC 50 35 6 7 1 0 0 85 9 67
2011 EC-02 54 37 0 9 0 0 0 91 9 11
2011 EC-06 77 15 0 8 0 0 0 92 8 13

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 76 22 2 0 0 0 0 98 0 59
2014 EC-02 82 18 0 0 0 0 0 100 0 11
2014 EC-03 80 10 10 0 0 0 0 90 0 10
2014 EC-07 82 18 0 0 0 0 0 100 0 11
2011 EC 71 23 1 3 2 0 0 94 5 67
2011 EC-02 64 27 0 9 0 0 0 91 9 11
2011 EC-06 77 15 0 8 0 0 0 92 8 13

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 63 27 10 0 0 0 0 90 0 59
2014 EC-02 73 18 9 0 0 0 0 91 0 11
2014 EC-03 60 20 20 0 0 0 0 80 0 10
2014 EC-07 73 27 0 0 0 0 0 100 0 11
2011 EC 61 28 6 5 0 0 0 89 5 67
2011 EC-02 63 19 18 0 0 0 0 82 0 11
2011 EC-06 61 23 0 16 0 0 0 84 16 13

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 46 37 10 5 2 0 0 83 7 59
2014 EC-02 36 36 18 9 0 0 0 73 9 11
2014 EC-03 40 30 20 10 0 0 0 70 10 10
2014 EC-07 45 55 0 0 0 0 0 100 0 11
2011 EC 52 31 8 6 3 0 0 83 9 67
2011 EC-02 54 19 9 9 9 0 0 73 19 11
2011 EC-06 77 15 0 8 0 0 0 92 8 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 39 25 14 14 7 2 0 66 21 59
2014 EC-02 64 9 0 18 9 0 0 73 27 11
2014 EC-03 30 30 20 10 10 0 0 60 20 10
2014 EC-07 45 18 27 9 0 0 0 64 9 11
2011 EC 25 35 17 9 11 1 1 62 20 67
2011 EC-02 36 36 9 9 10 0 0 72 19 11
2011 EC-06 31 25 7 15 17 7 0 59 33 13

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 37 29 10 19 5 0 0 66 24 59
2014 EC-02 64 9 0 27 0 0 0 73 27 11
2014 EC-03 20 50 10 10 10 0 0 70 20 10
2014 EC-07 45 27 27 0 0 0 0 73 0 11
2011 EC 28 41 8 9 11 1 1 71 20 66
2011 EC-02 49 30 0 10 11 0 0 79 21 10
2011 EC-06 31 40 0 15 8 7 0 75 25 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 31 24 22 14 8 2 0 55 22 59
2014 EC-02 36 18 9 27 9 0 0 55 36 11
2014 EC-03 30 20 30 10 10 0 0 50 20 10
2014 EC-07 36 18 18 18 9 0 0 55 27 11
2011 EC 30 25 11 13 16 4 1 59 30 67
2011 EC-02 45 9 9 9 28 0 0 55 37 11
2011 EC-06 41 7 15 15 8 15 0 56 27 13
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 54 29 2 8 5 2 0 84 14 59
2014 EC-02 64 18 0 9 9 0 0 82 18 11
2014 EC-03 50 30 0 20 0 0 0 80 20 10
2014 EC-07 55 27 9 9 0 0 0 82 9 11
2011 EC 47 28 12 7 4 0 1 76 12 66
2011 EC-02 74 18 9 0 0 0 0 91 0 11
2011 EC-06 57 13 7 23 0 0 0 70 23 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 46 27 12 10 5 0 0 73 15 59
2014 EC-02 64 9 0 18 9 0 0 73 27 11
2014 EC-03 40 50 0 10 0 0 0 90 10 10
2014 EC-07 45 36 18 0 0 0 0 82 0 11
2011 EC 42 34 12 7 4 0 1 76 11 65
2011 EC-02 36 64 0 0 0 0 0 100 0 11
2011 EC-06 46 22 16 9 7 0 0 68 16 12

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 49 27 15 3 5 0 0 76 8 59
2014 EC-02 55 27 9 0 9 0 0 82 9 11
2014 EC-03 40 30 30 0 0 0 0 70 0 10
2014 EC-07 55 36 9 0 0 0 0 91 0 11

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 46 20 12 8 10 3 0 68 19 59
2014 EC-02 64 0 9 0 27 0 0 64 27 11
2014 EC-03 40 30 10 10 10 0 0 70 20 10
2014 EC-07 45 18 18 0 0 18 0 78 0 11
2011 EC 22 31 17 7 11 9 3 60 21 66
2011 EC-02 45 19 9 10 0 18 0 77 12 11
2011 EC-06 24 40 13 0 17 0 7 68 18 13

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 39 27 17 8 8 0 0 66 17 59
2014 EC-02 45 18 9 9 18 0 0 64 27 11
2014 EC-03 40 30 20 0 10 0 0 70 10 10
2014 EC-07 36 36 18 9 0 0 0 73 9 11
2011 EC 21 34 14 13 11 4 3 59 26 66
2011 EC-02 27 36 37 0 0 0 0 63 0 11
2011 EC-06 22 33 0 21 17 0 7 59 41 13

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 37 24 15 14 5 5 0 64 20 59
2014 EC-02 45 18 18 18 0 0 0 64 18 11
2014 EC-03 50 0 10 10 10 20 0 63 25 10
2014 EC-07 45 18 9 18 0 9 0 70 20 11
2011 EC 13 33 20 22 6 3 3 49 29 67
2011 EC-02 19 45 17 19 0 0 0 64 19 11
2011 EC-06 22 26 7 30 8 0 7 52 41 13

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 29 22 20 12 12 5 0 54 25 59
2014 EC-02 45 18 9 9 18 0 0 64 27 11
2014 EC-03 20 10 20 20 10 20 0 38 38 10
2014 EC-07 27 36 18 18 0 0 0 64 18 11
2011 EC 19 27 19 20 8 4 3 49 30 67
2011 EC-02 36 26 19 19 0 0 0 62 19 11
2011 EC-06 15 26 13 23 8 8 7 48 36 13

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 25 32 19 14 10 0 0 58 24 59
2014 EC-02 45 18 9 0 27 0 0 64 27 11
2014 EC-03 20 30 20 20 10 0 0 50 30 10
2014 EC-07 36 27 9 27 0 0 0 64 27 11
2011 EC 13 31 12 26 13 1 3 47 41 67
2011 EC-02 10 45 18 28 0 0 0 55 28 11
2011 EC-06 24 21 8 25 15 0 7 48 43 13

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 59 27 7 3 3 0 0 86 7 59
2014 EC-02 73 18 0 9 0 0 0 91 9 11
2014 EC-03 60 20 10 0 10 0 0 80 10 10
2014 EC-07 64 18 9 9 0 0 0 82 9 11
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 34 37 10 12 7 0 0 71 19 59
2014 EC-02 36 27 9 18 9 0 0 64 27 11
2014 EC-03 30 20 40 0 10 0 0 50 10 10
2014 EC-07 55 27 9 9 0 0 0 82 9 11
2011 EC 33 42 11 7 7 0 0 75 15 67
2011 EC-02 46 44 9 0 0 0 0 91 0 11
2011 EC-06 32 53 0 15 0 0 0 85 15 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 15 24 19 14 17 12 0 44 35 59
2014 EC-02 9 18 9 18 27 18 0 33 56 11
2014 EC-03 10 0 30 0 40 20 0 13 50 10
2014 EC-07 18 36 27 9 0 9 0 60 10 11

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 47 32 10 7 3 0 0 80 10 59
2014 EC-02 64 18 9 0 9 0 0 82 9 11
2014 EC-03 20 60 20 0 0 0 0 80 0 10
2014 EC-07 45 36 9 9 0 0 0 82 9 11
2011 EC 43 34 7 9 6 0 1 78 15 66
2011 EC-02 64 28 0 9 0 0 0 91 9 11
2011 EC-06 34 43 8 8 7 0 0 77 15 13

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 42 29 8 8 5 5 2 76 15 59
2014 EC-02 45 55 0 0 0 0 0 100 0 11
2014 EC-03 40 20 20 0 20 0 0 60 20 10
2014 EC-07 36 36 18 0 0 0 9 80 0 11
2011 EC 40 32 9 10 6 0 3 74 17 66
2011 EC-02 36 64 0 0 0 0 0 100 0 11
2011 EC-06 26 36 0 30 8 0 0 62 38 13

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 21 57 14 0 0 7 0 85 0 14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 39 37 7 8 7 2 0 78 16 59
2014 EC-02 36 45 9 9 0 0 0 82 9 11
2014 EC-03 30 30 0 20 20 0 0 60 40 10
2014 EC-07 64 27 0 0 0 9 0 100 0 11
2011 EC 34 34 14 7 8 0 3 71 15 67
2011 EC-02 63 27 9 0 0 0 0 91 0 11
2011 EC-06 42 35 8 7 8 0 0 77 15 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 37 27 10 12 8 3 2 68 21 59
2014 EC-02 27 27 18 18 0 0 9 60 20 11
2014 EC-03 40 20 0 20 20 0 0 60 40 10
2014 EC-07 45 36 9 0 0 9 0 90 0 11
2011 EC 35 25 12 8 12 6 1 65 22 67
2011 EC-02 45 9 9 10 19 9 0 58 31 11
2011 EC-06 55 28 8 8 0 0 0 83 8 13

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 34 32 17 12 3 0 2 67 16 59
2014 EC-02 45 18 18 9 9 0 0 64 18 11
2014 EC-03 30 20 10 40 0 0 0 50 40 10
2014 EC-07 27 55 9 0 0 0 9 90 0 11
2011 EC 20 42 16 13 8 0 1 62 21 67
2011 EC-02 26 45 19 0 10 0 0 71 10 11
2011 EC-06 13 62 0 16 8 0 0 76 24 13

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 49 37 7 5 2 0 0 86 7 59
2014 EC-02 36 45 9 0 9 0 0 82 9 11
2014 EC-03 40 40 0 20 0 0 0 80 20 10
2014 EC-07 64 36 0 0 0 0 0 100 0 11
2011 EC 53 25 12 9 0 0 0 79 9 67
2011 EC-02 45 28 9 19 0 0 0 73 19 11
2011 EC-06 68 16 17 0 0 0 0 83 0 13

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 47 37 7 8 0 0 0 85 8 59
2014 EC-02 55 18 0 27 0 0 0 73 27 11
2014 EC-03 30 40 20 10 0 0 0 70 10 10
2014 EC-07 64 36 0 0 0 0 0 100 0 11
2011 EC 49 36 12 2 0 0 1 86 2 67
2011 EC-02 36 47 18 0 0 0 0 82 0 11
2011 EC-06 61 31 8 0 0 0 0 92 0 13

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 32 27 14 10 12 5 0 63 23 59
2014 EC-02 36 9 45 0 0 9 0 50 0 11
2014 EC-03 20 30 10 20 20 0 0 50 40 10
2014 EC-07 45 27 9 0 0 18 0 89 0 11
2011 EC 17 37 11 15 17 1 1 56 33 67
2011 EC-02 36 26 10 0 28 0 0 62 28 11
2011 EC-06 7 54 0 15 24 0 0 61 39 13

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 14 17 15 17 32 2 3 32 52 59
2014 EC-02 27 9 18 0 36 9 0 40 40 11
2014 EC-03 0 10 20 20 50 0 0 10 70 10
2014 EC-07 18 18 27 18 0 0 18 44 22 11
2011 EC 4 11 10 25 36 3 12 17 71 67
2011 EC-02 9 19 18 26 28 0 0 28 54 11
2011 EC-06 0 21 0 41 23 0 15 25 75 13

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 31 41 8 15 5 0 0 71 20 59
2014 EC-02 36 27 0 27 9 0 0 64 36 11
2014 EC-03 30 40 10 10 10 0 0 70 20 10
2014 EC-07 36 36 9 18 0 0 0 73 18 11
2011 EC 50 29 8 6 7 0 0 79 13 67
2011 EC-02 64 9 18 9 0 0 0 73 9 11
2011 EC-06 46 30 0 8 15 0 0 77 23 13

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 44 31 14 7 5 0 0 75 12 59
2014 EC-02 64 27 0 0 9 0 0 91 9 11
2014 EC-03 50 30 10 0 10 0 0 80 10 10
2014 EC-07 55 18 18 9 0 0 0 73 9 11

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 39 31 12 14 3 0 2 71 17 59
2014 EC-02 55 27 0 9 9 0 0 82 18 11
2014 EC-03 30 40 20 10 0 0 0 70 10 10
2014 EC-07 45 27 18 9 0 0 0 73 9 11
2011 EC 30 46 15 1 5 0 3 78 6 67
2011 EC-02 36 46 18 0 0 0 0 82 0 11
2011 EC-06 22 61 0 0 17 0 0 83 17 13

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 47 32 10 8 2 0 0 80 10 59
2014 EC-02 64 18 9 9 0 0 0 82 9 11
2014 EC-03 30 30 30 10 0 0 0 60 10 10
2014 EC-07 55 36 0 9 0 0 0 91 9 11
2011 EC 47 28 9 7 4 0 4 78 12 67
2011 EC-02 54 36 0 10 0 0 0 90 10 11
2011 EC-06 53 28 8 0 0 0 10 91 0 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 27 34 10 7 17 0 5 64 25 59
2014 EC-02 18 36 18 0 9 0 18 67 11 11
2014 EC-03 30 20 10 10 30 0 0 50 40 10
2014 EC-07 27 45 0 9 9 0 9 80 20 11
2011 EC 29 30 11 8 14 1 7 65 24 67
2011 EC-02 45 36 19 0 0 0 0 81 0 11
2011 EC-06 45 25 0 0 22 0 8 76 24 13

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 42 37 5 10 5 0 0 80 15 59
2014 EC-02 73 9 9 0 9 0 0 82 9 11
2014 EC-03 60 30 0 10 0 0 0 90 10 10
2014 EC-07 27 45 0 27 0 0 0 73 27 11
2011 EC 39 32 12 11 4 0 1 72 16 67
2011 EC-02 55 36 0 10 0 0 0 90 10 11
2011 EC-06 52 18 7 23 0 0 0 70 23 13

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 68 15 2 5 7 2 2 86 12 59
2014 EC-02 91 0 0 0 0 0 9 100 0 11
2014 EC-03 70 20 0 10 0 0 0 90 10 10
2014 EC-07 64 9 9 0 9 9 0 80 10 11
2011 EC 47 32 6 1 6 3 5 85 8 66
2011 EC-02 64 36 0 0 0 0 0 100 0 11
2011 EC-06 59 24 9 0 9 0 0 82 9 12

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 EC 37 22 41 59
2014 EC-02 55 0 45 11
2014 EC-03 50 40 10 10
2014 EC-07 27 36 36 11
2011 EC 37 33 30 67
2011 EC-02 38 26 36 11
2011 EC-06 39 45 16 13

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 EC 9 9 59 9 14 22
2011 EC 8 4 72 9 8 25
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 51 34 8 5 2 0 0 85 7 59
2014 EC-02 55 27 0 9 9 0 0 82 18 11
2014 EC-03 60 10 10 20 0 0 0 70 20 10
2014 EC-07 55 36 9 0 0 0 0 91 0 11
2011 EC 56 27 8 5 4 0 0 83 9 67
2011 EC-02 73 18 0 9 0 0 0 91 9 11
2011 EC-06 49 35 8 0 8 0 0 83 8 13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 27 51 17 3 2 0 0 78 5 59
2014 EC-02 36 36 27 0 0 0 0 73 0 11
2014 EC-03 20 70 0 0 10 0 0 90 10 10
2014 EC-07 36 27 18 18 0 0 0 64 18 11
2011 EC 28 37 12 12 9 0 3 67 21 67
2011 EC-02 72 19 0 9 0 0 0 91 9 11
2011 EC-06 22 24 29 8 17 0 0 46 25 13

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 34 41 7 8 2 8 0 81 11 59
2014 EC-02 36 27 18 9 0 9 0 70 10 11
2014 EC-03 30 60 0 0 10 0 0 90 10 10
2014 EC-07 45 18 0 27 0 9 0 70 30 11
2011 EC 22 33 15 12 10 4 3 60 25 67
2011 EC-02 36 36 0 19 0 9 0 79 21 11
2011 EC-06 7 38 16 23 16 0 0 45 39 13

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 3 20 29 34 12 2 0 47 24 59
2014 EC-02 9 9 18 55 9 0 0 64 18 11
2014 EC-03 10 30 20 40 0 0 0 40 40 10
2014 EC-07 0 18 55 18 9 0 0 27 18 11
2011 EC 8 18 39 16 15 0 4 33 27 67
2011 EC-02 0 26 28 28 18 0 0 45 26 11
2011 EC-06 17 15 28 24 10 0 7 37 33 13

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 5 19 22 24 29 2 0 53 24 59
2014 EC-02 0 27 18 18 36 0 0 55 27 11
2014 EC-03 10 20 10 30 30 0 0 60 30 10
2014 EC-07 0 9 45 18 27 0 0 45 9 11
2011 EC 18 7 18 32 18 1 6 53 27 67
2011 EC-02 19 0 9 54 9 0 9 69 21 11
2011 EC-06 31 7 32 10 13 0 7 25 41 13

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 5 7 36 32 19 2 0 52 12 59
2014 EC-02 9 0 45 18 27 0 0 45 9 11
2014 EC-03 10 10 40 30 0 10 0 33 22 10
2014 EC-07 0 9 36 18 36 0 0 55 9 11
2011 EC 8 21 14 26 25 0 6 54 31 66
2011 EC-02 11 21 20 19 29 0 0 48 32 10
2011 EC-06 15 30 15 26 8 0 7 37 48 13

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 5 17 24 31 22 0 2 53 22 59
2014 EC-02 9 0 27 18 45 0 0 64 9 11
2014 EC-03 10 0 40 40 10 0 0 50 10 10
2014 EC-07 0 36 27 18 18 0 0 36 36 11
2011 EC 0 15 25 37 17 0 6 58 16 66
2011 EC-02 0 27 27 28 18 0 0 46 27 11
2011 EC-06 0 9 16 52 16 0 7 73 10 12

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 19 19 22 19 22 0 0 41 37 59
2014 EC-02 18 0 18 18 45 0 0 64 18 11
2014 EC-03 10 50 20 10 10 0 0 20 60 10
2014 EC-07 9 18 45 0 27 0 0 27 27 11
2011 EC 21 13 31 8 15 3 9 26 39 67
2011 EC-02 19 9 44 9 9 0 9 20 32 11
2011 EC-06 38 0 34 0 21 0 7 23 41 13

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 3 7 27 27 31 3 2 61 11 59
2014 EC-02 0 0 36 18 36 9 0 60 0 11
2014 EC-03 0 20 20 40 20 0 0 60 20 10
2014 EC-07 0 9 9 36 36 9 0 80 10 11
2011 EC 17 12 28 18 16 1 8 37 31 66
2011 EC-02 19 9 18 26 18 0 9 49 31 11
2011 EC-06 17 28 34 8 7 0 7 16 48 13

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 7 14 31 27 20 2 0 48 21 59
2014 EC-02 0 0 45 9 45 0 0 55 0 11
2014 EC-03 0 20 30 30 10 10 0 44 22 10
2014 EC-07 0 18 27 36 18 0 0 55 18 11

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 66 29 3 2 0 0 0 95 2 59
2014 EC-02 73 18 0 9 0 0 0 91 9 11
2014 EC-03 60 30 10 0 0 0 0 90 0 10
2014 EC-07 55 36 9 0 0 0 0 91 0 11
2011 EC 53 38 3 4 0 0 1 93 4 67
2011 EC-02 56 26 0 18 0 0 0 82 18 11
2011 EC-06 55 45 0 0 0 0 0 100 0 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 51 20 8 10 8 0 2 72 19 59
2014 EC-02 45 18 9 18 9 0 0 64 27 11
2014 EC-03 60 20 0 10 10 0 0 80 20 10
2014 EC-07 64 18 9 9 0 0 0 82 9 11

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 56 27 7 7 3 0 0 83 10 59
2014 EC-02 64 27 0 0 9 0 0 91 9 11
2014 EC-03 60 10 10 20 0 0 0 70 20 10
2014 EC-07 73 18 9 0 0 0 0 91 0 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 47 27 14 5 5 0 2 76 10 59
2014 EC-02 73 18 9 0 0 0 0 91 0 11
2014 EC-03 30 40 20 0 10 0 0 70 10 10
2014 EC-07 45 18 27 9 0 0 0 64 9 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 42 34 10 8 3 0 2 78 12 59
2014 EC-02 55 27 9 9 0 0 0 82 9 11
2014 EC-03 40 30 10 20 0 0 0 70 20 10
2014 EC-07 55 27 9 9 0 0 0 82 9 11
2011 EC 39 37 10 4 6 0 3 78 11 66
2011 EC-02 56 26 9 9 0 0 0 82 9 11
2011 EC-06 42 15 11 16 9 0 7 61 27 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 54 31 3 5 7 0 0 85 12 59
2014 EC-02 73 0 9 18 0 0 0 73 18 11
2014 EC-03 40 50 0 0 10 0 0 90 10 10
2014 EC-07 64 27 0 9 0 0 0 91 9 11
2011 EC 44 34 10 2 8 0 3 80 10 67
2011 EC-02 63 18 19 0 0 0 0 81 0 11
2011 EC-06 45 17 15 0 17 0 7 67 18 13

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 32 32 7 10 15 0 3 67 26 59
2014 EC-02 45 18 9 0 27 0 0 64 27 11
2014 EC-03 20 30 0 20 20 0 10 56 44 10
2014 EC-07 18 55 9 0 9 0 9 80 10 11

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 59 31 2 7 2 0 0 90 8 59
2014 EC-02 73 27 0 0 0 0 0 100 0 11
2014 EC-03 50 40 0 0 10 0 0 90 10 10
2014 EC-07 73 18 0 9 0 0 0 91 9 11
2011 EC 36 43 11 2 3 3 1 83 5 66
2011 EC-02 63 19 18 0 0 0 0 82 0 11
2011 EC-06 53 39 8 0 0 0 0 92 0 13

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 51 27 8 5 5 3 0 81 11 59
2014 EC-02 36 27 9 18 9 0 0 64 27 11
2014 EC-03 60 30 0 0 10 0 0 90 10 10
2014 EC-07 55 9 27 9 0 0 0 64 9 11
2011 EC 38 24 13 16 1 4 3 67 19 67
2011 EC-02 55 36 0 9 0 0 0 91 9 11
2011 EC-06 24 29 15 24 0 8 0 58 27 13

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 27 37 10 14 8 3 0 67 23 59
2014 EC-02 18 36 0 27 18 0 0 55 45 11
2014 EC-03 20 70 0 0 10 0 0 90 10 10
2014 EC-07 27 18 36 9 0 9 0 50 10 11
2011 EC 21 26 25 11 8 6 4 52 20 66
2011 EC-02 55 0 36 0 9 0 0 55 9 11
2011 EC-06 16 41 23 13 0 0 7 61 14 13

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 19 14 15 22 17 8 5 37 45 59
2014 EC-02 27 9 0 18 27 9 9 44 56 11
2014 EC-03 20 10 20 30 20 0 0 30 50 10
2014 EC-07 9 9 18 27 9 9 18 25 50 11
2011 EC 5 19 15 9 15 29 7 38 38 66
2011 EC-02 9 28 9 0 19 36 0 56 29 11
2011 EC-06 7 8 15 15 8 41 7 28 44 13

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 54 36 2 8 0 0 0 90 8 59
2014 EC-02 64 27 0 9 0 0 0 91 9 11
2014 EC-03 40 40 10 10 0 0 0 80 10 10
2014 EC-07 64 36 0 0 0 0 0 100 0 11
2011 EC 39 54 1 4 2 0 0 93 6 67
2011 EC-02 63 37 0 0 0 0 0 100 0 11
2011 EC-06 36 56 0 0 8 0 0 92 8 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 47 29 5 12 7 0 0 76 19 58
2014 EC-02 45 36 9 0 9 0 0 82 9 11
2014 EC-03 40 30 10 10 10 0 0 70 20 10
2014 EC-07 55 27 0 18 0 0 0 82 18 11
2011 EC 45 38 4 11 0 0 1 84 11 67
2011 EC-02 63 37 0 0 0 0 0 100 0 11
2011 EC-06 61 15 8 17 0 0 0 76 17 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 51 39 2 8 0 0 0 90 8 59
2014 EC-02 64 27 0 9 0 0 0 91 9 11
2014 EC-03 50 40 0 10 0 0 0 90 10 10
2014 EC-07 55 36 9 0 0 0 0 91 0 11

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 83 14 2 2 0 0 0 97 2 59
2014 EC-02 82 18 0 0 0 0 0 100 0 11
2014 EC-03 90 10 0 0 0 0 0 100 0 10
2014 EC-07 82 9 9 0 0 0 0 91 0 11
2011 EC 84 8 4 4 0 0 0 92 4 67
2011 EC-02 91 9 0 0 0 0 0 100 0 11
2011 EC-06 83 17 0 0 0 0 0 100 0 13

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 69 20 2 8 0 0 0 90 8 59
2014 EC-02 82 9 9 0 0 0 0 91 0 11
2014 EC-03 60 20 0 20 0 0 0 80 20 10
2014 EC-07 73 18 0 9 0 0 0 91 9 11
2011 EC 65 23 3 8 2 0 0 87 10 66
2011 EC-02 83 17 0 0 0 0 0 100 0 11
2011 EC-06 56 30 7 0 8 0 0 85 8 13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 71 20 2 3 3 0 0 92 7 59
2014 EC-02 91 9 0 0 0 0 0 100 0 11
2014 EC-03 70 20 0 0 10 0 0 90 10 10
2014 EC-07 64 27 0 9 0 0 0 91 9 11
2011 EC 66 21 2 5 3 0 3 90 8 66
2011 EC-02 56 26 9 0 9 0 0 82 9 11
2011 EC-06 63 37 0 0 0 0 0 100 0 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 88 7 2 2 0 0 2 97 2 59
2014 EC-02 100 0 0 0 0 0 0 100 0 11
2014 EC-03 90 0 0 10 0 0 0 90 10 10
2014 EC-07 91 9 0 0 0 0 0 100 0 11
2011 EC 78 13 2 2 0 1 3 96 2 66
2011 EC-02 82 18 0 0 0 0 0 100 0 11
2011 EC-06 62 30 8 0 0 0 0 92 0 13

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 67 19 7 0 3 0 3 89 4 58
2014 EC-02 91 9 0 0 0 0 0 100 0 11
2014 EC-03 40 60 0 0 0 0 0 100 0 10
2014 EC-07 70 10 10 0 0 0 10 89 0 10

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 69 17 3 2 2 2 5 93 4 59
2014 EC-02 91 9 0 0 0 0 0 100 0 11
2014 EC-03 50 30 0 0 0 10 10 100 0 10
2014 EC-07 73 27 0 0 0 0 0 100 0 11
2011 EC 59 20 10 1 0 0 10 87 2 67
2011 EC-02 63 28 10 0 0 0 0 90 0 11
2011 EC-06 54 30 16 0 0 0 0 84 0 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 EC 25 75 59

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 60 15

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 47 15

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 0 15

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 0 15

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 0 15

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 0 15

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 33 15

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 47 15

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 40 15

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 53 15

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 40 15

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 0 15

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 0 15

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 40 15

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 EC 47 15

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 EC 43 14

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 EC 0 14

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 EC 0 14

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 EC 0 14

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 EC 0 14

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 EC 50 14

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 EC 0 14

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 EC 50 14

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 EC 0 14

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 19 17 7 12 10 29 7 55 34 59
2014 EC-02 18 9 0 9 18 45 0 50 50 11
2014 EC-03 10 10 20 0 10 30 20 40 20 10
2014 EC-07 27 9 18 0 0 36 9 67 0 11

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 29 29 10 14 8 8 2 64 25 59
2014 EC-02 36 27 0 9 18 9 0 70 30 11
2014 EC-03 30 30 10 0 10 10 10 75 13 10
2014 EC-07 36 27 9 9 0 18 0 78 11 11
2011 EC 23 33 20 8 3 10 3 64 12 67
2011 EC-02 64 18 0 0 0 9 9 100 0 11
2011 EC-06 16 25 31 22 0 7 0 44 23 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 EC-02 0 100 11
2014 EC-07 0 100 10

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 24 8 17 5 0 37 8 59 9 59
2014 EC-02 27 9 9 0 0 55 0 80 0 11
2014 EC-03 10 10 30 0 0 50 0 40 0 10
2014 EC-07 27 0 9 18 0 36 9 50 33 11

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 36 29 14 5 0 15 2 78 6 59
2014 EC-02 45 45 0 0 0 9 0 100 0 11
2014 EC-03 20 20 40 0 0 20 0 50 0 10
2014 EC-07 36 18 18 9 0 18 0 67 11 11
2011 EC 28 35 14 8 1 12 1 74 11 67
2011 EC-02 54 28 0 0 0 19 0 100 0 11
2011 EC-06 33 21 17 15 0 15 0 64 17 13

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 EC 17 83 59
2014 EC-02 0 100 11
2014 EC-07 0 100 11

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 EC 90 10 10

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 29 51 5 7 3 0 5 84 11 59
2014 EC-02 18 45 0 18 18 0 0 64 36 11
2014 EC-03 20 60 0 10 0 0 10 89 11 10
2014 EC-07 18 45 9 9 0 0 18 78 11 11
2011 EC 28 45 8 15 0 1 3 76 16 67
2011 EC-02 37 36 0 18 0 9 0 80 20 11
2011 EC-06 13 64 7 8 0 0 8 84 9 13

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 8 14 12 15 3 34 14 42 35 59
2014 EC-02 0 9 27 0 9 55 0 20 20 11
2014 EC-03 0 0 20 20 10 40 10 0 60 10
2014 EC-07 9 0 0 18 0 36 36 33 67 11
2011 EC 7 12 18 6 4 37 16 40 21 67
2011 EC-02 9 10 9 0 0 63 9 67 0 11
2011 EC-06 7 7 8 13 0 47 18 38 38 13

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 44 25 8 7 2 8 5 80 10 59
2014 EC-02 36 0 27 9 0 27 0 50 13 11
2014 EC-03 30 60 0 0 0 0 10 100 0 10
2014 EC-07 27 36 9 9 0 0 18 78 11 11
2011 EC 33 23 14 3 3 18 6 74 8 66
2011 EC-02 55 9 9 0 0 27 0 87 0 11
2011 EC-06 28 0 32 0 0 31 8 47 0 12

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EC 36 29 15 5 2 8 5 75 8 59
2014 EC-02 27 9 27 9 0 27 0 50 13 11
2014 EC-03 20 50 10 10 0 0 10 78 11 10
2014 EC-07 18 36 18 0 0 9 18 75 0 11
2011 EC 29 30 14 3 1 19 4 76 6 67
2011 EC-02 64 9 9 0 0 18 0 89 0 11
2011 EC-06 16 33 15 0 0 28 8 77 0 13