2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 90 and 91. Please indicate your occupational group and level. Occupational Group CS

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 46 44 6 4 0 0 0 91 4 54
2014 CS-01 36 64 0 0 0 0 0 100 0 11
2014 CS-02 43 33 14 10 0 0 0 76 10 21
2014 CS-03 42 58 0 0 0 0 0 100 0 12
2014 CS-04 70 30 0 0 0 0 0 100 0 10
2011 CS 41 40 10 7 1 0 0 81 9 59
2011 CS-02 38 46 4 11 0 0 0 85 11 21
2011 CS-03 28 46 26 0 0 0 0 74 0 16
2011 CS-04 63 28 0 9 0 0 0 91 9 10
2008 CS 45 39 11 5 0 0 0 84 5 44
2008 CS-01 62 23 15 0 0 0 0 85 0 13
2008 CS-02 10 40 30 20 0 0 0 50 20 10
2008 CS-03 54 46 0 0 0 0 0 100 0 13

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 83 9 7 0 0 0 0 93 0 54
2014 CS-01 73 9 18 0 0 0 0 82 0 11
2014 CS-02 81 10 10 0 0 0 0 90 0 21
2014 CS-03 83 17 0 0 0 0 0 100 0 12
2014 CS-04 100 0 0 0 0 0 0 100 0 10
2011 CS 66 29 4 0 1 0 0 95 1 59
2011 CS-02 68 28 5 0 0 0 0 95 0 21
2011 CS-03 42 58 0 0 0 0 0 100 0 16
2011 CS-04 82 18 0 0 0 0 0 100 0 10

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 70 26 4 0 0 0 0 96 0 54
2014 CS-01 64 27 9 0 0 0 0 91 0 11
2014 CS-02 67 29 5 0 0 0 0 95 0 21
2014 CS-03 67 33 0 0 0 0 0 100 0 12
2014 CS-04 90 10 0 0 0 0 0 100 0 10
2011 CS 62 30 7 0 0 0 0 93 0 59
2011 CS-02 59 32 9 0 0 0 0 91 0 21
2011 CS-03 56 38 6 0 0 0 0 94 0 16
2011 CS-04 72 28 0 0 0 0 0 100 0 10

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 50 43 6 2 0 0 0 93 2 54
2014 CS-01 45 45 9 0 0 0 0 91 0 11
2014 CS-02 52 48 0 0 0 0 0 100 0 21
2014 CS-03 42 42 8 8 0 0 0 83 8 12
2014 CS-04 60 30 10 0 0 0 0 90 0 10
2011 CS 50 40 4 5 1 0 0 90 7 59
2011 CS-02 38 53 5 4 0 0 0 91 4 21
2011 CS-03 43 50 7 0 0 0 0 93 0 16
2011 CS-04 63 28 0 9 0 0 0 91 9 10
2008 CS 55 30 11 2 2 0 0 84 5 44
2008 CS-01 77 8 15 0 0 0 0 85 0 13
2008 CS-02 40 20 30 0 10 0 0 60 10 10
2008 CS-03 38 54 0 8 0 0 0 92 8 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 46 30 19 4 0 2 0 77 4 54
2014 CS-01 45 36 18 0 0 0 0 82 0 11
2014 CS-02 38 33 19 5 0 5 0 75 5 21
2014 CS-03 50 33 8 8 0 0 0 83 8 12
2014 CS-04 60 10 30 0 0 0 0 70 0 10
2011 CS 36 32 13 10 8 0 0 68 19 58
2011 CS-02 31 28 19 16 5 0 0 60 21 20
2011 CS-03 36 40 12 12 0 0 0 76 12 16
2011 CS-04 52 30 9 9 0 0 0 82 9 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 50 33 13 2 0 2 0 85 2 54
2014 CS-01 45 36 18 0 0 0 0 82 0 11
2014 CS-02 48 33 10 5 0 5 0 85 5 21
2014 CS-03 50 42 8 0 0 0 0 92 0 12
2014 CS-04 60 20 20 0 0 0 0 80 0 10
2011 CS 39 34 10 14 3 0 0 73 17 57
2011 CS-02 31 39 9 21 0 0 0 70 21 20
2011 CS-03 42 35 18 6 0 0 0 76 6 16
2011 CS-04 52 30 9 9 0 0 0 82 9 10
2008 CS 39 39 11 9 2 0 0 77 11 44
2008 CS-01 46 54 0 0 0 0 0 100 0 13
2008 CS-02 30 10 30 20 10 0 0 40 30 10
2008 CS-03 38 38 15 8 0 0 0 77 8 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 43 26 13 7 7 4 0 71 15 54
2014 CS-01 36 27 18 9 0 9 0 70 10 11
2014 CS-02 38 24 14 10 10 5 0 65 20 21
2014 CS-03 50 50 0 0 0 0 0 100 0 12
2014 CS-04 50 0 20 10 20 0 0 50 30 10
2011 CS 44 21 15 10 9 2 0 66 19 58
2011 CS-02 46 14 21 10 10 0 0 60 19 20
2011 CS-03 28 28 27 18 0 0 0 56 18 16
2011 CS-04 71 9 0 9 0 11 0 90 10 10
2008 CS 32 25 20 14 5 5 0 60 19 44
2008 CS-01 46 38 15 0 0 0 0 85 0 13
2008 CS-02 20 0 20 50 10 0 0 20 60 10
2008 CS-03 23 31 31 0 8 8 0 58 8 13
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 59 26 11 2 2 0 0 85 4 54
2014 CS-01 64 27 9 0 0 0 0 91 0 11
2014 CS-02 52 29 19 0 0 0 0 81 0 21
2014 CS-03 67 25 0 8 0 0 0 92 8 12
2014 CS-04 60 20 10 0 10 0 0 80 10 10
2011 CS 44 28 14 8 5 0 0 72 13 59
2011 CS-02 52 19 14 4 11 0 0 71 15 21
2011 CS-03 25 37 20 18 0 0 0 62 18 16
2011 CS-04 70 10 11 9 0 0 0 81 9 10
2008 CS 43 30 14 2 9 2 0 74 12 44
2008 CS-01 46 31 8 0 8 8 0 83 8 13
2008 CS-02 40 30 10 10 10 0 0 70 20 10
2008 CS-03 46 31 15 0 8 0 0 77 8 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 52 35 7 4 2 0 0 87 6 54
2014 CS-01 64 18 9 9 0 0 0 82 9 11
2014 CS-02 52 38 5 5 0 0 0 90 5 21
2014 CS-03 50 33 17 0 0 0 0 83 0 12
2014 CS-04 40 50 0 0 10 0 0 90 10 10
2011 CS 45 31 5 14 3 2 0 78 17 59
2011 CS-02 49 32 0 15 4 0 0 80 20 21
2011 CS-03 30 46 6 18 0 0 0 76 18 16
2011 CS-04 70 21 0 9 0 0 0 91 9 10
2008 CS 43 32 9 7 9 0 0 75 16 44
2008 CS-01 62 15 0 15 8 0 0 77 23 13
2008 CS-02 20 40 20 0 20 0 0 60 20 10
2008 CS-03 46 31 8 8 8 0 0 77 15 13

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 50 41 7 0 2 0 0 91 2 54
2014 CS-01 55 45 0 0 0 0 0 100 0 11
2014 CS-02 48 43 10 0 0 0 0 90 0 21
2014 CS-03 50 42 8 0 0 0 0 92 0 12
2014 CS-04 50 30 10 0 10 0 0 80 10 10

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 43 20 19 13 2 4 0 65 15 54
2014 CS-01 27 27 18 18 0 9 0 60 20 11
2014 CS-02 29 29 24 14 5 0 0 57 19 21
2014 CS-03 67 8 17 8 0 0 0 75 8 12
2014 CS-04 60 10 10 10 0 10 0 78 11 10
2011 CS 34 28 18 7 12 0 0 62 20 57
2011 CS-02 38 30 15 0 17 0 0 68 17 19
2011 CS-03 29 18 25 20 8 0 0 47 28 16
2011 CS-04 52 30 9 9 0 0 0 82 9 10

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 35 33 19 9 2 2 0 70 11 54
2014 CS-01 27 27 36 9 0 0 0 55 9 11
2014 CS-02 24 24 29 14 5 5 0 50 20 21
2014 CS-03 50 50 0 0 0 0 0 100 0 12
2014 CS-04 50 40 0 10 0 0 0 90 10 10
2011 CS 32 27 16 11 12 2 0 60 24 58
2011 CS-02 26 33 15 10 16 0 0 60 26 20
2011 CS-03 34 13 26 14 8 6 0 49 23 16
2011 CS-04 41 41 9 9 0 0 0 82 9 10
2008 CS 20 30 23 5 20 2 0 51 26 44
2008 CS-01 15 15 31 0 38 0 0 31 38 13
2008 CS-02 0 30 30 10 30 0 0 30 40 10
2008 CS-03 31 38 15 8 8 0 0 69 15 13

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 26 37 26 4 0 7 0 68 4 54
2014 CS-01 27 27 36 9 0 0 0 55 9 11
2014 CS-02 14 38 24 5 0 19 0 65 6 21
2014 CS-03 33 50 17 0 0 0 0 83 0 12
2014 CS-04 40 30 30 0 0 0 0 70 0 10
2011 CS 27 29 16 12 11 5 0 59 24 58
2011 CS-02 25 32 18 0 15 10 0 64 17 21
2011 CS-03 18 18 29 20 8 6 0 39 30 15
2011 CS-04 41 41 0 18 0 0 0 82 18 10
2008 CS 11 30 23 16 18 2 0 42 35 44
2008 CS-01 8 23 31 15 23 0 0 31 38 13
2008 CS-02 0 30 10 30 30 0 0 30 60 10
2008 CS-03 23 31 15 15 15 0 0 54 31 13

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 33 30 15 13 4 6 0 67 18 54
2014 CS-01 27 9 36 9 9 9 0 40 20 11
2014 CS-02 24 33 0 29 5 10 0 63 37 21
2014 CS-03 42 42 17 0 0 0 0 83 0 12
2014 CS-04 50 30 20 0 0 0 0 80 0 10
2011 CS 29 27 23 9 9 2 0 57 19 58
2011 CS-02 30 23 29 4 9 5 0 55 14 21
2011 CS-03 12 32 42 14 0 0 0 44 14 15
2011 CS-04 41 41 0 9 9 0 0 82 18 10
2008 CS 11 34 25 9 14 7 0 49 24 44
2008 CS-01 15 31 23 8 15 8 0 50 25 13
2008 CS-02 0 30 30 20 10 10 0 33 33 10
2008 CS-03 8 38 23 8 23 0 0 46 31 13

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 33 50 9 7 0 0 0 83 7 54
2014 CS-01 36 45 0 18 0 0 0 82 18 11
2014 CS-02 33 48 14 5 0 0 0 81 5 21
2014 CS-03 42 58 0 0 0 0 0 100 0 12
2014 CS-04 20 50 20 10 0 0 0 70 10 10
2011 CS 28 30 16 12 12 2 0 59 24 58
2011 CS-02 25 28 18 4 20 5 0 56 25 21
2011 CS-03 18 26 29 18 8 0 0 44 26 15
2011 CS-04 42 49 0 9 0 0 0 91 9 10
2008 CS 16 30 27 16 9 2 0 47 26 44
2008 CS-01 15 31 31 15 0 8 0 50 17 13
2008 CS-02 0 20 30 20 30 0 0 20 50 10
2008 CS-03 15 23 31 23 8 0 0 38 31 13

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 50 35 11 4 0 0 0 85 4 54
2014 CS-01 36 45 9 9 0 0 0 82 9 11
2014 CS-02 38 43 19 0 0 0 0 81 0 21
2014 CS-03 58 42 0 0 0 0 0 100 0 12
2014 CS-04 80 0 10 10 0 0 0 80 10 10
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 30 43 17 9 2 0 0 72 11 54
2014 CS-01 27 55 18 0 0 0 0 82 0 11
2014 CS-02 19 48 19 10 5 0 0 67 14 21
2014 CS-03 42 42 8 8 0 0 0 83 8 12
2014 CS-04 40 20 20 20 0 0 0 60 20 10
2011 CS 29 35 18 8 10 0 0 64 18 59
2011 CS-02 29 24 28 0 20 0 0 53 20 21
2011 CS-03 22 58 8 12 0 0 0 80 12 16
2011 CS-04 34 37 0 28 0 0 0 72 28 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 24 19 28 6 6 17 2 52 14 54
2014 CS-01 45 0 18 9 9 18 0 56 22 11
2014 CS-02 5 33 29 0 10 24 0 50 13 21
2014 CS-03 33 8 25 8 0 17 8 56 11 12
2014 CS-04 30 20 40 10 0 0 0 50 10 10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 43 41 13 0 4 0 0 83 4 54
2014 CS-01 64 27 9 0 0 0 0 91 0 11
2014 CS-02 43 33 24 0 0 0 0 76 0 21
2014 CS-03 33 67 0 0 0 0 0 100 0 12
2014 CS-04 30 40 10 0 20 0 0 70 20 10
2011 CS 32 46 10 6 5 0 0 78 12 59
2011 CS-02 38 42 5 4 11 0 0 80 15 21
2011 CS-03 25 51 12 12 0 0 0 76 12 16
2011 CS-04 43 37 11 9 0 0 0 81 9 10
2008 CS 32 45 9 7 7 0 0 77 14 44
2008 CS-01 46 38 8 8 0 0 0 85 8 13
2008 CS-02 10 40 20 10 20 0 0 50 30 10
2008 CS-03 38 46 8 0 8 0 0 85 8 13

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 41 44 9 0 2 2 2 88 2 54
2014 CS-01 27 55 18 0 0 0 0 82 0 11
2014 CS-02 43 48 5 0 0 5 0 95 0 21
2014 CS-03 50 42 8 0 0 0 0 92 0 12
2014 CS-04 40 30 10 0 10 0 10 78 11 10
2011 CS 47 30 8 10 3 0 2 78 13 59
2011 CS-02 53 23 9 11 4 0 0 76 15 21
2011 CS-03 37 39 0 18 0 0 6 81 19 16
2011 CS-04 72 19 0 9 0 0 0 91 9 10
2008 CS 32 34 18 5 9 2 0 67 14 44
2008 CS-01 46 8 31 0 8 8 0 58 8 13
2008 CS-02 10 30 30 10 20 0 0 40 30 10
2008 CS-03 38 38 8 8 8 0 0 77 15 13

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 53 27 7 0 7 7 0 86 7 15
2014 CS-04 50 20 10 0 10 10 0 78 11 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 46 35 13 4 0 0 2 83 4 54
2014 CS-01 55 45 0 0 0 0 0 100 0 11
2014 CS-02 24 48 19 5 0 0 5 75 5 21
2014 CS-03 50 25 17 8 0 0 0 75 8 12
2014 CS-04 80 10 10 0 0 0 0 90 0 10
2011 CS 27 43 12 10 5 1 1 73 15 59
2011 CS-02 32 35 9 20 4 0 0 67 24 21
2011 CS-03 23 49 16 12 0 0 0 72 12 16
2011 CS-04 24 56 11 0 0 0 9 88 0 10
2008 CS 43 36 9 5 5 2 0 81 9 44
2008 CS-01 54 23 8 0 8 8 0 83 8 13
2008 CS-02 30 40 20 0 10 0 0 70 10 10
2008 CS-03 46 31 8 15 0 0 0 77 15 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 44 30 15 0 2 9 0 82 2 54
2014 CS-01 45 45 9 0 0 0 0 91 0 11
2014 CS-02 24 33 24 0 0 19 0 71 0 21
2014 CS-03 50 25 8 0 8 8 0 82 9 12
2014 CS-04 80 10 10 0 0 0 0 90 0 10
2011 CS 45 31 7 6 6 3 1 79 13 58
2011 CS-02 40 34 14 7 5 0 0 74 11 20
2011 CS-03 54 26 8 6 6 0 0 80 12 16
2011 CS-04 54 37 0 0 0 0 9 100 0 10
2008 CS 48 23 9 7 9 2 2 74 17 44
2008 CS-01 54 15 0 8 8 8 8 82 18 13
2008 CS-02 40 20 10 20 10 0 0 60 30 10
2008 CS-03 54 15 15 0 15 0 0 69 15 13

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 41 39 7 9 4 0 0 80 13 54
2014 CS-01 36 36 9 9 9 0 0 73 18 11
2014 CS-02 33 43 14 5 5 0 0 76 10 21
2014 CS-03 50 42 0 8 0 0 0 92 8 12
2014 CS-04 50 30 0 20 0 0 0 80 20 10
2011 CS 34 32 19 12 2 0 2 67 14 59
2011 CS-02 25 32 28 11 4 0 0 57 15 21
2011 CS-03 30 45 12 13 0 0 0 75 13 16
2011 CS-04 52 30 9 9 0 0 0 82 9 10
2008 CS 34 41 11 9 5 0 0 75 14 44
2008 CS-01 46 31 15 8 0 0 0 77 8 13
2008 CS-02 10 30 30 10 20 0 0 40 30 10
2008 CS-03 31 54 0 15 0 0 0 85 15 13

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 54 43 4 0 0 0 0 96 0 54
2014 CS-01 55 45 0 0 0 0 0 100 0 11
2014 CS-02 43 48 10 0 0 0 0 90 0 21
2014 CS-03 42 58 0 0 0 0 0 100 0 12
2014 CS-04 90 10 0 0 0 0 0 100 0 10
2011 CS 49 37 11 3 0 0 0 86 3 59
2011 CS-02 34 53 9 4 0 0 0 86 4 21
2011 CS-03 54 27 20 0 0 0 0 80 0 16
2011 CS-04 82 9 0 9 0 0 0 91 9 10
2008 CS 57 32 9 2 0 0 0 89 2 44
2008 CS-01 85 8 8 0 0 0 0 92 0 13
2008 CS-02 30 30 30 10 0 0 0 60 10 10
2008 CS-03 46 54 0 0 0 0 0 100 0 13

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 69 24 6 0 2 0 0 93 2 54
2014 CS-01 73 9 18 0 0 0 0 82 0 11
2014 CS-02 57 38 5 0 0 0 0 95 0 21
2014 CS-03 58 33 0 0 8 0 0 92 8 12
2014 CS-04 100 0 0 0 0 0 0 100 0 10
2011 CS 51 45 0 4 0 0 0 96 4 59
2011 CS-02 48 48 0 4 0 0 0 96 4 21
2011 CS-03 45 55 0 0 0 0 0 100 0 16
2011 CS-04 61 30 0 9 0 0 0 91 9 10
2008 CS 52 36 9 0 2 0 0 89 2 44
2008 CS-01 54 38 8 0 0 0 0 92 0 13
2008 CS-02 20 40 30 0 10 0 0 60 10 10
2008 CS-03 69 31 0 0 0 0 0 100 0 13

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 35 37 19 4 4 2 0 74 8 54
2014 CS-01 36 45 9 0 0 9 0 90 0 11
2014 CS-02 33 38 19 10 0 0 0 71 10 21
2014 CS-03 33 33 25 0 8 0 0 67 8 12
2014 CS-04 40 30 20 0 10 0 0 70 10 10
2011 CS 35 34 14 6 10 2 0 70 17 59
2011 CS-02 24 29 14 13 15 5 0 55 30 21
2011 CS-03 29 52 13 0 6 0 0 81 6 16
2011 CS-04 61 21 9 9 0 0 0 82 9 10
2008 CS 25 32 20 11 9 2 0 58 21 44
2008 CS-01 31 31 23 15 0 0 0 62 15 13
2008 CS-02 0 40 30 10 20 0 0 40 30 10
2008 CS-03 31 23 23 8 15 0 0 54 23 13

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 11 19 22 20 22 2 4 31 45 54
2014 CS-01 27 9 18 18 18 0 9 40 40 11
2014 CS-02 10 14 19 29 24 5 0 25 55 21
2014 CS-03 8 33 33 8 17 0 0 42 25 12
2014 CS-04 0 20 20 20 30 0 10 22 56 10
2011 CS 8 11 25 16 31 2 7 21 52 59
2011 CS-02 5 5 20 9 56 5 0 10 69 21
2011 CS-03 0 28 31 18 12 0 11 31 34 16
2011 CS-04 14 0 50 28 9 0 0 14 37 10
2008 CS 7 23 18 11 32 7 2 33 48 44
2008 CS-01 15 31 8 8 31 8 0 50 42 13
2008 CS-02 10 0 30 20 30 10 0 11 56 10
2008 CS-03 0 15 23 15 38 8 0 17 58 13

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 43 39 13 4 2 0 0 81 6 54
2014 CS-01 27 55 18 0 0 0 0 82 0 11
2014 CS-02 38 48 10 0 5 0 0 86 5 21
2014 CS-03 50 33 8 8 0 0 0 83 8 12
2014 CS-04 60 10 20 10 0 0 0 70 10 10
2011 CS 49 31 7 10 3 0 0 79 13 59
2011 CS-02 49 31 9 11 0 0 0 80 11 21
2011 CS-03 41 39 14 6 0 0 0 80 6 16
2011 CS-04 72 19 0 0 9 0 0 91 9 10

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 46 39 9 6 0 0 0 85 6 54
2014 CS-01 36 45 18 0 0 0 0 82 0 11
2014 CS-02 43 38 10 10 0 0 0 81 10 21
2014 CS-03 42 58 0 0 0 0 0 100 0 12
2014 CS-04 70 10 10 10 0 0 0 80 10 10

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 46 43 7 2 0 2 0 91 2 54
2014 CS-01 36 55 9 0 0 0 0 91 0 11
2014 CS-02 38 52 5 0 0 5 0 95 0 21
2014 CS-03 42 42 17 0 0 0 0 83 0 12
2014 CS-04 80 10 0 10 0 0 0 90 10 10
2011 CS 41 45 9 1 4 0 0 86 5 59
2011 CS-02 34 55 4 0 6 0 0 89 6 21
2011 CS-03 43 46 12 0 0 0 0 88 0 16
2011 CS-04 72 19 0 9 0 0 0 91 9 10

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 46 35 11 7 0 0 0 81 7 54
2014 CS-01 64 18 0 18 0 0 0 82 18 11
2014 CS-02 33 48 19 0 0 0 0 81 0 21
2014 CS-03 42 42 8 8 0 0 0 83 8 12
2014 CS-04 60 20 10 10 0 0 0 80 10 10
2011 CS 55 25 9 9 2 0 0 80 12 59
2011 CS-02 52 14 14 14 6 0 0 66 20 21
2011 CS-03 54 40 0 6 0 0 0 94 6 16
2011 CS-04 62 28 11 0 0 0 0 89 0 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 56 28 2 9 2 2 2 87 12 54
2014 CS-01 64 18 0 9 0 9 0 90 10 11
2014 CS-02 67 29 0 0 0 0 5 100 0 21
2014 CS-03 42 25 0 33 0 0 0 67 33 12
2014 CS-04 40 40 10 0 10 0 0 80 10 10
2011 CS 31 35 10 9 11 2 3 69 20 59
2011 CS-02 25 37 14 5 11 5 4 68 17 21
2011 CS-03 29 26 6 19 14 0 6 59 35 16
2011 CS-04 28 53 10 0 9 0 0 81 9 10
2008 CS 55 26 7 2 5 0 5 85 8 42
2008 CS-01 67 17 8 0 0 0 8 91 0 12
2008 CS-02 40 10 20 10 10 0 10 56 22 10
2008 CS-03 58 33 0 0 8 0 0 92 8 12

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 33 50 11 6 0 0 0 83 6 54
2014 CS-01 64 27 9 0 0 0 0 91 0 11
2014 CS-02 14 76 5 5 0 0 0 90 5 21
2014 CS-03 42 33 17 8 0 0 0 75 8 12
2014 CS-04 30 40 20 10 0 0 0 70 10 10
2011 CS 37 44 16 2 2 0 0 80 4 58
2011 CS-02 48 39 9 0 4 0 0 87 4 21
2011 CS-03 28 42 22 8 0 0 0 70 8 16
2008 CS 27 39 20 7 7 0 0 66 14 44
2008 CS-01 38 31 15 8 8 0 0 69 15 13
2008 CS-02 30 20 20 10 20 0 0 50 30 10
2008 CS-03 8 69 23 0 0 0 0 77 0 13

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 57 22 11 4 2 4 0 83 6 54
2014 CS-01 73 18 0 9 0 0 0 91 9 11
2014 CS-02 38 24 24 5 5 5 0 65 10 21
2014 CS-03 67 33 0 0 0 0 0 100 0 12
2014 CS-04 70 10 10 0 0 10 0 89 0 10
2011 CS 38 35 15 5 5 0 2 74 10 58
2011 CS-02 40 30 10 14 7 0 0 70 20 20
2011 CS-03 37 45 18 0 0 0 0 82 0 16
2011 CS-04 33 48 19 0 0 0 0 81 0 10

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 CS 26 44 30 54
2014 CS-01 36 36 27 11
2014 CS-02 24 33 43 21
2014 CS-03 8 83 8 12
2014 CS-04 40 30 30 10
2011 CS 21 46 33 60
2011 CS-02 23 39 38 21
2011 CS-03 6 46 48 17
2011 CS-04 29 63 9 10

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 CS 7 7 71 14 0 14
2011 CS 8 8 70 8 7 13
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 57 38 2 2 2 0 0 94 4 53
2014 CS-01 64 36 0 0 0 0 0 100 0 11
2014 CS-02 52 38 0 5 5 0 0 90 10 21
2014 CS-03 58 42 0 0 0 0 0 100 0 12
2011 CS 61 20 12 7 0 0 0 80 7 59
2011 CS-02 57 19 14 11 0 0 0 76 11 21
2011 CS-03 56 24 20 0 0 0 0 80 0 16
2011 CS-04 72 9 11 9 0 0 0 81 9 10
2008 CS 50 34 9 5 2 0 0 84 7 44
2008 CS-01 77 23 0 0 0 0 0 100 0 13
2008 CS-02 10 30 40 20 0 0 0 40 20 10
2008 CS-03 54 38 0 0 8 0 0 92 8 13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 39 37 15 7 0 2 0 77 8 54
2014 CS-01 45 27 18 9 0 0 0 73 9 11
2014 CS-02 38 38 10 10 0 5 0 80 10 21
2014 CS-03 33 50 17 0 0 0 0 83 0 12
2014 CS-04 40 30 20 10 0 0 0 70 10 10
2011 CS 36 30 18 11 3 2 0 67 15 59
2011 CS-02 35 29 14 13 4 5 0 67 19 21
2011 CS-03 35 23 42 0 0 0 0 58 0 16
2011 CS-04 53 20 9 18 0 0 0 73 18 10

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 37 31 17 4 0 11 0 77 4 54
2014 CS-01 36 18 27 9 0 9 0 60 10 11
2014 CS-02 33 33 5 5 0 24 0 88 6 21
2014 CS-03 42 42 17 0 0 0 0 83 0 12
2014 CS-04 40 30 30 0 0 0 0 70 0 10
2011 CS 26 46 20 4 3 2 0 72 7 59
2011 CS-02 39 33 14 4 4 4 0 76 9 21
2011 CS-03 17 49 34 0 0 0 0 66 0 16
2011 CS-04 9 73 18 0 0 0 0 82 0 10

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 6 26 33 19 13 0 4 33 33 54
2014 CS-01 0 27 45 9 18 0 0 27 27 11
2014 CS-02 10 14 38 24 5 0 10 32 26 21
2014 CS-03 0 33 42 25 0 0 0 25 33 12
2014 CS-04 10 40 0 10 40 0 0 50 50 10
2011 CS 18 34 30 11 5 0 2 17 53 59
2011 CS-02 14 38 28 9 6 0 5 16 55 21
2011 CS-03 22 26 37 11 5 0 0 16 48 16
2011 CS-04 9 39 20 23 9 0 0 32 48 10
2008 CS 23 25 25 23 5 0 0 27 48 44
2008 CS-01 31 0 31 31 8 0 0 38 31 13
2008 CS-02 20 30 40 10 0 0 0 10 50 10
2008 CS-03 23 38 8 23 8 0 0 31 62 13

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 2 11 22 35 22 2 6 62 14 54
2014 CS-01 9 18 27 18 27 0 0 45 27 11
2014 CS-02 0 5 14 43 19 5 14 76 6 21
2014 CS-03 0 17 33 33 17 0 0 50 17 12
2014 CS-04 0 10 20 40 30 0 0 70 10 10
2011 CS 10 17 25 27 18 2 2 47 28 59
2011 CS-02 14 20 28 13 20 5 0 35 35 21
2011 CS-03 0 24 28 31 17 0 0 48 24 16
2011 CS-04 9 0 19 50 23 0 0 72 9 10
2008 CS 20 9 32 27 11 0 0 39 30 44
2008 CS-01 23 0 31 23 23 0 0 46 23 13
2008 CS-02 30 20 30 20 0 0 0 20 50 10
2008 CS-03 23 8 31 23 15 0 0 38 31 13

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 4 7 19 39 24 2 6 68 12 54
2014 CS-01 0 0 27 27 45 0 0 73 0 11
2014 CS-02 0 10 14 48 14 0 14 72 11 21
2014 CS-03 0 8 25 42 17 8 0 64 9 12
2014 CS-04 20 10 10 30 30 0 0 60 30 10
2011 CS 9 15 29 26 18 3 0 45 24 59
2011 CS-02 5 25 18 33 15 5 0 50 31 21
2011 CS-03 6 13 38 14 29 0 0 43 19 16
2011 CS-04 18 0 44 19 19 0 0 38 18 10
2008 CS 14 19 23 23 16 0 5 41 34 43
2008 CS-01 15 23 8 15 31 0 8 50 42 13
2008 CS-02 20 20 40 20 0 0 0 20 40 10
2008 CS-03 17 17 25 17 17 0 8 36 36 12

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 4 6 32 28 25 0 6 56 10 53
2014 CS-01 9 0 9 27 55 0 0 82 9 11
2014 CS-02 5 0 40 30 10 0 15 47 6 20
2014 CS-03 0 17 33 33 17 0 0 50 17 12
2014 CS-04 0 10 40 20 30 0 0 50 10 10
2011 CS 9 6 33 36 15 0 2 52 15 59
2011 CS-02 9 4 28 43 16 0 0 58 14 21
2011 CS-03 0 11 55 12 22 0 0 34 11 16
2011 CS-04 0 9 9 63 19 0 0 82 9 10
2008 CS 7 14 43 18 18 0 0 36 20 44
2008 CS-01 0 23 38 23 15 0 0 38 23 13
2008 CS-02 10 10 50 10 20 0 0 30 20 10
2008 CS-03 15 0 46 8 31 0 0 38 15 13

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 4 19 31 28 15 0 4 44 23 54
2014 CS-01 9 9 18 27 36 0 0 64 18 11
2014 CS-02 0 14 38 29 10 0 10 42 16 21
2014 CS-03 0 25 33 33 8 0 0 42 25 12
2014 CS-04 10 30 30 20 10 0 0 30 40 10
2011 CS 18 27 25 17 12 0 2 30 45 59
2011 CS-02 14 39 14 14 20 0 0 34 52 21
2011 CS-03 32 24 28 5 11 0 0 16 56 16
2011 CS-04 0 10 62 28 0 0 0 28 10 10
2008 CS 20 16 36 23 5 0 0 27 36 44
2008 CS-01 0 15 38 38 8 0 0 46 15 13
2008 CS-02 30 30 30 10 0 0 0 10 60 10
2008 CS-03 31 8 31 23 8 0 0 31 38 13

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 2 7 17 43 24 2 6 72 10 54
2014 CS-01 0 18 9 36 36 0 0 73 18 11
2014 CS-02 5 0 19 43 14 5 14 71 6 21
2014 CS-03 0 8 8 58 25 0 0 83 8 12
2014 CS-04 0 10 30 30 30 0 0 60 10 10
2011 CS 15 11 19 37 14 2 3 53 27 59
2011 CS-02 18 15 14 28 20 5 0 50 35 21
2011 CS-03 0 14 37 32 17 0 0 49 14 16
2011 CS-04 9 0 0 80 11 0 0 91 9 10
2008 CS 7 23 30 30 5 5 2 37 32 44
2008 CS-01 8 31 23 23 8 8 0 33 42 13
2008 CS-02 10 20 20 30 10 10 0 44 33 10
2008 CS-03 8 23 31 38 0 0 0 38 31 13

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 6 13 15 39 22 0 6 65 20 54
2014 CS-01 0 0 18 27 55 0 0 82 0 11
2014 CS-02 0 19 24 29 14 0 14 50 22 21
2014 CS-03 8 17 8 58 8 0 0 67 25 12
2014 CS-04 20 10 0 50 20 0 0 70 30 10

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 65 28 4 4 0 0 0 93 4 54
2014 CS-01 64 18 18 0 0 0 0 82 0 11
2014 CS-02 62 33 0 5 0 0 0 95 5 21
2014 CS-03 75 25 0 0 0 0 0 100 0 12
2014 CS-04 60 30 0 10 0 0 0 90 10 10
2011 CS 54 39 2 1 3 0 0 93 5 58
2011 CS-02 60 36 0 0 5 0 0 95 5 20
2011 CS-03 34 66 0 0 0 0 0 100 0 16
2011 CS-04 72 19 0 9 0 0 0 91 9 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 46 31 15 6 2 0 0 78 7 54
2014 CS-01 45 45 9 0 0 0 0 91 0 11
2014 CS-02 29 43 14 10 5 0 0 71 14 21
2014 CS-03 50 25 17 8 0 0 0 75 8 12
2014 CS-04 80 0 20 0 0 0 0 80 0 10

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 46 41 6 4 2 2 0 89 6 54
2014 CS-01 45 45 0 9 0 0 0 91 9 11
2014 CS-02 33 48 10 0 5 5 0 85 5 21
2014 CS-03 58 42 0 0 0 0 0 100 0 12
2014 CS-04 60 20 10 10 0 0 0 80 10 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 52 39 7 0 0 2 0 92 0 54
2014 CS-01 45 45 9 0 0 0 0 91 0 11
2014 CS-02 52 29 14 0 0 5 0 85 0 21
2014 CS-03 58 42 0 0 0 0 0 100 0 12
2014 CS-04 50 50 0 0 0 0 0 100 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 54 39 6 0 0 2 0 94 0 54
2014 CS-01 55 36 9 0 0 0 0 91 0 11
2014 CS-02 43 48 5 0 0 5 0 95 0 21
2014 CS-03 67 33 0 0 0 0 0 100 0 12
2014 CS-04 60 30 10 0 0 0 0 90 0 10
2011 CS 52 21 13 9 5 0 0 73 14 58
2011 CS-02 53 18 4 20 4 0 0 71 24 21
2011 CS-03 43 27 30 0 0 0 0 70 0 15
2011 CS-04 63 37 0 0 0 0 0 100 0 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 56 35 6 2 0 2 0 92 2 54
2014 CS-01 55 45 0 0 0 0 0 100 0 11
2014 CS-02 52 33 10 0 0 5 0 90 0 21
2014 CS-03 67 25 0 8 0 0 0 92 8 12
2014 CS-04 50 40 10 0 0 0 0 90 0 10
2011 CS 50 26 11 7 6 0 0 75 13 58
2011 CS-02 48 18 14 11 9 0 0 66 20 21
2011 CS-03 43 42 15 0 0 0 0 85 0 15
2011 CS-04 63 28 0 9 0 0 0 91 9 10
2008 CS 41 36 9 11 2 0 0 77 14 44
2008 CS-01 54 38 8 0 0 0 0 92 0 13
2008 CS-02 30 10 20 30 10 0 0 40 40 10
2008 CS-03 31 46 8 15 0 0 0 77 15 13

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 31 30 13 9 6 4 7 69 17 54
2014 CS-01 27 18 27 0 9 0 18 56 11 11
2014 CS-02 19 38 14 14 10 5 0 60 25 21
2014 CS-03 33 33 8 8 0 0 17 80 10 12
2014 CS-04 60 20 0 10 0 10 0 89 11 10

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 44 39 9 2 0 4 2 88 2 54
2014 CS-01 45 36 9 9 0 0 0 82 9 11
2014 CS-02 33 38 14 0 0 10 5 83 0 21
2014 CS-03 58 42 0 0 0 0 0 100 0 12
2014 CS-04 50 40 10 0 0 0 0 90 0 10
2011 CS 35 49 9 2 1 3 0 87 4 59
2011 CS-02 39 36 14 6 0 5 0 79 7 21
2011 CS-03 23 61 16 0 0 0 0 84 0 16
2011 CS-04 58 42 0 0 0 0 0 100 0 10

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 41 37 2 7 9 4 0 81 17 54
2014 CS-01 27 45 0 18 9 0 0 73 27 11
2014 CS-02 33 33 5 10 10 10 0 74 21 21
2014 CS-03 50 42 0 0 8 0 0 92 8 12
2014 CS-04 60 30 0 0 10 0 0 90 10 10
2011 CS 38 32 13 10 8 0 0 69 18 59
2011 CS-02 34 28 10 13 15 0 0 62 29 21
2011 CS-03 37 37 14 12 0 0 0 74 12 16
2011 CS-04 63 18 11 9 0 0 0 81 9 10
2008 CS 36 20 14 11 5 9 5 66 18 44
2008 CS-01 31 15 15 15 8 15 0 55 27 13
2008 CS-02 30 10 30 10 0 20 0 50 13 10
2008 CS-03 46 31 8 8 8 0 0 77 15 13

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 31 26 15 15 7 6 0 61 24 54
2014 CS-01 27 36 9 18 9 0 0 64 27 11
2014 CS-02 24 14 24 19 10 10 0 42 32 21
2014 CS-03 42 33 8 8 0 8 0 82 9 12
2014 CS-04 40 30 10 10 10 0 0 70 20 10
2011 CS 24 36 18 12 4 5 0 64 17 58
2011 CS-02 27 28 15 14 7 10 0 61 23 20
2011 CS-03 17 44 17 22 0 0 0 61 22 16
2011 CS-04 43 28 9 9 0 11 0 80 10 10

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 20 24 15 15 7 17 2 55 27 54
2014 CS-01 36 9 9 18 18 0 9 50 40 11
2014 CS-02 10 33 5 19 10 24 0 56 38 21
2014 CS-03 33 25 25 8 0 8 0 64 9 12
2014 CS-04 10 20 30 10 0 30 0 43 14 10
2011 CS 25 24 17 11 14 7 2 54 27 58
2011 CS-02 26 24 15 5 16 10 5 59 24 20
2011 CS-03 11 24 31 14 14 6 0 37 30 16
2011 CS-04 38 24 9 18 0 11 0 70 20 10

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 65 31 2 2 0 0 0 96 2 54
2014 CS-01 73 27 0 0 0 0 0 100 0 11
2014 CS-02 52 38 5 5 0 0 0 90 5 21
2014 CS-03 67 33 0 0 0 0 0 100 0 12
2014 CS-04 80 20 0 0 0 0 0 100 0 10
2011 CS 48 46 0 5 0 0 0 95 5 59
2011 CS-02 48 37 0 15 0 0 0 85 15 21
2011 CS-03 40 60 0 0 0 0 0 100 0 16
2011 CS-04 68 32 0 0 0 0 0 100 0 10
2008 CS 41 39 7 14 0 0 0 80 14 44
2008 CS-01 23 69 0 8 0 0 0 92 8 13
2008 CS-02 40 20 10 30 0 0 0 60 30 10
2008 CS-03 38 38 15 8 0 0 0 77 8 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 48 37 9 2 4 0 0 85 6 54
2014 CS-01 55 27 9 0 9 0 0 82 9 11
2014 CS-02 38 48 10 0 5 0 0 86 5 21
2014 CS-03 50 42 8 0 0 0 0 92 0 12
2014 CS-04 60 20 10 10 0 0 0 80 10 10
2011 CS 51 33 9 4 1 2 0 86 5 58
2011 CS-02 52 29 14 0 0 5 0 85 0 20
2011 CS-03 30 49 14 7 0 0 0 79 7 16
2011 CS-04 71 29 0 0 0 0 0 100 0 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 52 37 6 4 0 2 0 91 4 54
2014 CS-01 73 18 9 0 0 0 0 91 0 11
2014 CS-02 48 33 10 5 0 5 0 85 5 21
2014 CS-03 42 50 0 8 0 0 0 92 8 12
2014 CS-04 50 50 0 0 0 0 0 100 0 10

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 78 19 4 0 0 0 0 96 0 54
2014 CS-01 82 18 0 0 0 0 0 100 0 11
2014 CS-02 67 24 10 0 0 0 0 90 0 21
2014 CS-03 83 17 0 0 0 0 0 100 0 12
2014 CS-04 90 10 0 0 0 0 0 100 0 10
2011 CS 69 26 5 0 0 0 0 95 0 59
2011 CS-02 62 32 6 0 0 0 0 94 0 21
2011 CS-03 60 34 6 0 0 0 0 94 0 16
2011 CS-04 82 9 9 0 0 0 0 91 0 10
2008 CS 55 34 9 0 2 0 0 89 2 44
2008 CS-01 54 46 0 0 0 0 0 100 0 13
2008 CS-02 50 30 20 0 0 0 0 80 0 10
2008 CS-03 46 38 15 0 0 0 0 85 0 13

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 59 26 6 6 2 0 2 87 8 54
2014 CS-01 45 27 9 9 9 0 0 73 18 11
2014 CS-02 67 19 10 0 0 0 5 90 0 21
2014 CS-03 50 50 0 0 0 0 0 100 0 12
2014 CS-04 70 10 0 20 0 0 0 80 20 10
2011 CS 54 34 7 4 1 0 0 88 5 59
2011 CS-02 54 32 9 4 0 0 0 87 4 21
2011 CS-03 46 38 8 8 0 0 0 84 8 16
2011 CS-04 72 19 9 0 0 0 0 91 0 10
2008 CS 34 39 14 9 5 0 0 73 14 44
2008 CS-01 31 38 8 15 8 0 0 69 23 13
2008 CS-02 30 30 30 10 0 0 0 60 10 10
2008 CS-03 31 54 15 0 0 0 0 85 0 13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 65 24 4 6 2 0 0 89 7 54
2014 CS-01 64 18 0 9 9 0 0 82 18 11
2014 CS-02 57 29 10 5 0 0 0 86 5 21
2014 CS-03 58 42 0 0 0 0 0 100 0 12
2014 CS-04 90 0 0 10 0 0 0 90 10 10
2011 CS 60 29 8 4 0 0 0 89 4 57
2011 CS-02 57 23 11 10 0 0 0 80 10 21
2011 CS-03 58 36 6 0 0 0 0 94 0 15
2008 CS 57 27 7 2 0 2 5 90 2 44
2008 CS-01 54 23 8 8 0 0 8 83 8 13
2008 CS-02 40 30 10 0 0 10 10 88 0 10
2008 CS-03 54 38 8 0 0 0 0 92 0 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 85 9 2 4 0 0 0 94 4 54
2014 CS-01 91 9 0 0 0 0 0 100 0 11
2014 CS-02 81 10 5 5 0 0 0 90 5 21
2014 CS-03 92 8 0 0 0 0 0 100 0 12
2014 CS-04 80 10 0 10 0 0 0 90 10 10
2011 CS 84 8 2 6 0 0 0 92 6 59
2011 CS-02 76 9 0 16 0 0 0 84 16 21
2011 CS-03 92 8 0 0 0 0 0 100 0 16
2011 CS-04 100 0 0 0 0 0 0 100 0 10
2008 CS 70 14 5 9 0 0 2 86 9 44
2008 CS-01 62 8 0 23 0 0 8 75 25 13
2008 CS-02 70 20 10 0 0 0 0 90 0 10
2008 CS-03 77 8 8 8 0 0 0 85 8 13

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 63 24 7 2 2 2 0 89 4 54
2014 CS-01 64 18 0 0 9 9 0 90 10 11
2014 CS-02 52 33 10 5 0 0 0 86 5 21
2014 CS-03 67 25 8 0 0 0 0 92 0 12
2014 CS-04 80 10 10 0 0 0 0 90 0 10

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 70 24 4 0 0 0 2 96 0 54
2014 CS-01 82 9 0 0 0 0 9 100 0 11
2014 CS-02 62 33 5 0 0 0 0 95 0 21
2014 CS-03 67 25 8 0 0 0 0 92 0 12
2014 CS-04 80 20 0 0 0 0 0 100 0 10
2011 CS 65 20 8 2 2 0 4 89 3 59
2011 CS-02 62 18 15 0 4 0 0 80 4 21
2011 CS-03 57 32 0 6 0 0 5 94 6 16
2011 CS-04 73 18 0 0 0 0 9 100 0 10
2008 CS 59 23 9 5 0 2 2 86 5 44
2008 CS-01 62 23 8 8 0 0 0 85 8 13
2008 CS-02 30 20 30 0 0 10 10 63 0 10
2008 CS-03 77 23 0 0 0 0 0 100 0 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CS 15 85 54

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 19 15 19 6 6 28 9 53 18 54
2014 CS-01 36 0 27 0 9 18 9 50 13 11
2014 CS-02 5 10 29 5 5 48 0 27 18 21
2014 CS-03 17 25 8 8 8 8 25 63 25 12
2014 CS-04 30 30 0 10 0 20 10 86 14 10

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 31 28 28 2 2 9 0 65 4 54
2014 CS-01 45 9 45 0 0 0 0 55 0 11
2014 CS-02 33 14 33 0 0 19 0 59 0 21
2014 CS-03 33 33 17 0 8 8 0 73 9 12
2014 CS-04 10 70 10 10 0 0 0 80 10 10
2011 CS 38 24 17 5 7 8 0 68 13 59
2011 CS-02 30 18 18 9 11 14 0 56 23 21
2011 CS-03 43 20 20 0 6 11 0 71 7 16
2011 CS-04 54 37 9 0 0 0 0 91 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CS 0 100 54
2014 CS-01 0 100 11
2014 CS-02 0 100 21
2014 CS-03 0 100 12
2014 CS-04 0 100 10

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 22 11 15 0 0 41 11 69 0 54
2014 CS-01 45 9 9 0 0 18 18 86 0 11
2014 CS-02 5 5 24 0 0 57 10 29 0 21
2014 CS-03 17 17 17 0 0 33 17 67 0 12
2014 CS-04 40 20 0 0 0 40 0 100 0 10

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 35 30 13 2 0 19 2 81 2 54
2014 CS-01 36 36 9 0 0 18 0 89 0 11
2014 CS-02 33 10 24 0 0 33 0 64 0 21
2014 CS-03 50 25 8 0 0 8 8 90 0 12
2014 CS-04 20 70 0 10 0 0 0 90 10 10
2011 CS 44 27 18 3 0 7 2 77 3 59
2011 CS-02 43 24 9 9 0 10 5 79 10 21
2011 CS-03 43 24 22 0 0 11 0 75 0 16
2011 CS-04 52 48 0 0 0 0 0 100 0 10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CS 15 85 54
2014 CS-03 0 100 12

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 22 59 11 0 2 2 4 86 2 54
2014 CS-01 18 55 18 0 0 0 9 80 0 11
2014 CS-02 24 52 14 0 5 5 0 80 5 21
2014 CS-03 42 50 8 0 0 0 0 92 0 12
2014 CS-04 0 90 0 0 0 0 10 100 0 10
2011 CS 38 47 11 2 0 0 2 87 2 59
2011 CS-02 50 31 9 4 0 0 5 86 5 21
2011 CS-03 19 68 13 0 0 0 0 87 0 16
2011 CS-04 49 51 0 0 0 0 0 100 0 10
2008 CS 20 52 14 2 5 5 2 78 7 44
2008 CS-01 23 38 8 8 15 8 0 67 25 13
2008 CS-02 20 40 30 0 0 0 10 67 0 10
2008 CS-03 15 69 15 0 0 0 0 85 0 13

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 11 15 15 4 4 30 22 54 15 54
2014 CS-01 27 9 9 0 9 18 27 67 17 11
2014 CS-02 5 10 14 5 0 43 24 43 14 21
2014 CS-03 17 8 25 0 8 25 17 43 14 12
2014 CS-04 0 40 10 10 0 20 20 67 17 10
2011 CS 7 27 25 12 5 19 5 45 22 59
2011 CS-02 6 28 27 9 11 14 5 43 24 21
2011 CS-03 6 18 27 20 0 29 0 34 28 16
2011 CS-04 10 30 23 9 0 20 9 56 13 10

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 44 31 11 0 0 7 6 87 0 54
2014 CS-01 55 36 0 0 0 0 9 100 0 11
2014 CS-02 43 29 10 0 0 14 5 88 0 21
2014 CS-03 42 33 17 0 0 8 0 82 0 12
2014 CS-04 40 30 20 0 0 0 10 78 0 10
2011 CS 42 33 15 5 2 2 2 78 7 59
2011 CS-02 39 23 18 4 6 4 5 68 12 21
2011 CS-03 42 30 22 6 0 0 0 72 6 16
2011 CS-04 52 48 0 0 0 0 0 100 0 10
2008 CS 31 38 10 7 0 12 2 81 8 42
2008 CS-01 33 33 8 0 0 25 0 89 0 12
2008 CS-03 31 62 8 0 0 0 0 92 0 13

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 35 39 11 0 0 9 6 87 0 54
2014 CS-01 45 45 0 0 0 0 9 100 0 11
2014 CS-02 24 38 14 0 0 19 5 81 0 21
2014 CS-03 42 33 17 0 0 8 0 82 0 12
2014 CS-04 40 40 10 0 0 0 10 89 0 10
2011 CS 33 35 18 3 5 3 2 72 9 58
2011 CS-02 30 32 14 4 11 4 5 68 17 21
2011 CS-03 30 40 30 0 0 0 0 70 0 15
2011 CS-04 41 48 0 0 0 11 0 100 0 10
2008 CS 32 25 14 11 5 11 2 66 18 44
2008 CS-01 15 31 15 15 0 23 0 60 20 13
2008 CS-02 20 20 20 30 10 0 0 40 40 10
2008 CS-03 54 15 15 0 8 8 0 75 8 13