2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 90 and 91. Please indicate your occupational group and level. Occupational Group CR

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 42 26 3 23 6 0 0 68 29 31
2014 CR-04 40 20 5 25 10 0 0 60 35 20
2011 CR 31 31 20 8 11 0 0 61 19 45
2011 CR-04 30 26 22 13 9 0 0 56 21 28
2011 CR-05 32 38 12 0 18 0 0 70 18 14
2008 CR 44 22 16 16 2 0 0 67 18 45
2008 CR-04 46 14 21 18 0 0 0 61 18 28
2008 CR-05 40 40 10 10 0 0 0 80 10 10

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 74 19 0 3 0 0 3 97 3 31
2014 CR-04 65 30 0 0 0 0 5 100 0 20
2011 CR 65 33 3 0 0 0 0 97 0 46
2011 CR-04 68 32 0 0 0 0 0 100 0 29
2011 CR-05 65 26 9 0 0 0 0 91 0 14

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 68 13 13 3 0 0 3 83 3 31
2014 CR-04 60 15 20 0 0 0 5 79 0 20
2011 CR 57 30 9 0 5 0 0 86 5 46
2011 CR-04 55 32 10 0 3 0 0 87 3 29
2011 CR-05 59 23 9 0 9 0 0 82 9 14

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 61 16 13 10 0 0 0 77 10 31
2014 CR-04 55 20 15 10 0 0 0 75 10 20
2011 CR 44 37 8 8 3 0 0 80 11 46
2011 CR-04 44 33 10 9 4 0 0 77 13 29
2011 CR-05 47 37 7 9 0 0 0 85 9 14
2008 CR 42 33 16 7 0 0 2 77 7 45
2008 CR-04 43 32 11 11 0 0 4 78 11 28
2008 CR-05 40 40 20 0 0 0 0 80 0 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 48 26 10 6 10 0 0 74 16 31
2014 CR-04 45 25 15 5 10 0 0 70 15 20
2011 CR 33 33 16 10 8 0 0 67 17 45
2011 CR-04 32 31 18 11 8 0 0 63 19 28
2011 CR-05 38 36 9 9 9 0 0 74 18 14

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 48 23 10 13 6 0 0 71 19 31
2014 CR-04 45 20 15 10 10 0 0 65 20 20
2011 CR 33 42 7 12 5 0 0 76 18 46
2011 CR-04 35 43 3 15 4 0 0 77 19 29
2011 CR-05 32 42 9 9 9 0 0 74 18 14
2008 CR 31 36 22 7 4 0 0 67 11 45
2008 CR-04 32 39 14 7 7 0 0 71 14 28
2008 CR-05 30 50 10 10 0 0 0 80 10 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 48 16 6 16 13 0 0 65 29 31
2014 CR-04 45 15 5 20 15 0 0 60 35 20
2011 CR 38 23 14 14 10 2 0 62 24 46
2011 CR-04 37 29 12 11 11 0 0 65 22 29
2011 CR-05 42 15 13 14 9 6 0 61 25 14
2008 CR 37 20 22 9 9 4 0 59 18 46
2008 CR-04 38 17 24 7 14 0 0 55 21 29
2008 CR-05 30 40 10 20 0 0 0 70 20 10
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 61 26 13 0 0 0 0 87 0 31
2014 CR-04 60 30 10 0 0 0 0 90 0 20
2011 CR 39 28 11 8 9 3 2 70 18 46
2011 CR-04 43 25 14 3 11 4 0 71 14 29
2011 CR-05 32 27 7 22 6 0 6 63 30 14
2008 CR 39 33 15 7 7 0 0 72 13 46
2008 CR-04 41 24 14 10 10 0 0 66 21 29
2008 CR-05 30 50 20 0 0 0 0 80 0 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 61 23 10 0 6 0 0 84 6 31
2014 CR-04 55 30 10 0 5 0 0 85 5 20
2011 CR 39 33 9 8 10 2 0 73 18 45
2011 CR-04 48 28 7 9 8 0 0 75 17 28
2011 CR-05 29 41 6 9 15 0 0 70 23 14
2008 CR 26 48 11 9 7 0 0 74 15 46
2008 CR-04 24 48 7 10 10 0 0 72 21 29
2008 CR-05 30 50 10 10 0 0 0 80 10 10

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 68 19 3 3 6 0 0 87 10 31
2014 CR-04 65 20 5 5 5 0 0 85 10 20

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 33 27 10 17 10 3 0 62 28 30
2014 CR-04 32 21 11 21 11 5 0 56 33 19
2011 CR 26 43 17 2 10 3 0 71 12 46
2011 CR-04 27 40 15 3 11 4 0 70 14 29
2011 CR-05 23 50 18 0 9 0 0 74 9 14

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 29 39 6 10 13 3 0 70 23 31
2014 CR-04 30 30 10 5 20 5 0 63 26 20
2011 CR 29 34 14 11 9 3 0 65 21 46
2011 CR-04 31 30 14 11 11 4 0 63 23 29
2011 CR-05 26 41 18 6 9 0 0 67 15 14
2008 CR 24 48 17 4 2 2 2 75 7 46
2008 CR-04 28 48 10 3 3 3 3 81 7 29
2008 CR-05 20 60 10 10 0 0 0 80 10 10

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 26 26 13 16 10 10 0 57 29 31
2014 CR-04 25 20 10 15 15 15 0 53 35 20
2011 CR 23 37 16 4 13 7 0 64 18 46
2011 CR-04 21 37 12 6 16 8 0 63 24 29
2011 CR-05 32 44 15 0 9 0 0 76 9 14
2008 CR 24 26 22 9 7 13 0 58 18 46
2008 CR-04 31 24 14 7 10 14 0 64 20 29
2008 CR-05 10 40 30 20 0 0 0 50 20 10

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 23 26 10 16 16 10 0 54 36 31
2014 CR-04 25 25 5 15 20 10 0 56 39 20
2011 CR 23 34 17 5 12 9 0 63 18 46
2011 CR-04 23 34 14 3 15 12 0 65 20 29
2011 CR-05 23 40 13 9 9 6 0 67 19 14
2008 CR 26 24 24 4 9 13 0 58 15 46
2008 CR-04 28 31 17 0 14 10 0 65 15 29
2008 CR-05 20 20 30 20 0 10 0 44 22 10

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 32 23 10 13 13 6 3 61 29 31
2014 CR-04 35 20 0 15 15 10 5 65 35 20
2011 CR 18 44 14 5 12 6 0 66 19 46
2011 CR-04 16 47 12 6 12 7 0 68 19 29
2011 CR-05 26 36 17 6 15 0 0 62 21 14
2008 CR 28 39 17 4 9 2 0 69 13 46
2008 CR-04 34 45 7 7 7 0 0 79 14 29
2008 CR-05 20 40 30 0 10 0 0 60 10 10

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 45 32 16 3 3 0 0 77 6 31
2014 CR-04 40 30 20 5 5 0 0 70 10 20
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 35 39 13 6 6 0 0 74 13 31
2014 CR-04 30 45 15 5 5 0 0 75 10 20
2011 CR 28 36 9 12 12 3 0 66 25 45
2011 CR-04 31 36 12 6 11 4 0 70 18 28
2011 CR-05 26 31 0 27 15 0 0 58 42 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 19 26 6 13 13 19 3 58 33 31
2014 CR-04 15 15 10 15 15 25 5 43 43 20

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 61 16 13 0 6 0 3 80 7 31
2014 CR-04 65 15 10 0 5 0 5 84 5 20
2011 CR 35 35 15 6 7 0 2 72 13 46
2011 CR-04 44 32 10 6 8 0 0 76 14 29
2011 CR-05 23 35 29 7 6 0 0 58 13 14
2008 CR 46 28 9 13 4 0 0 74 17 46
2008 CR-04 55 21 3 14 7 0 0 76 21 29
2008 CR-05 30 50 10 10 0 0 0 80 10 10

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 58 23 6 3 6 0 3 83 10 31
2014 CR-04 50 25 10 5 5 0 5 79 11 20
2011 CR 31 34 9 3 11 12 0 74 16 45
2011 CR-04 34 29 10 4 10 13 0 72 16 29
2011 CR-05 31 46 0 0 16 7 0 82 18 13
2008 CR 35 26 15 7 4 13 0 70 13 46
2008 CR-04 45 28 7 7 7 7 0 78 15 29
2008 CR-05 10 40 20 10 0 20 0 63 13 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 42 35 3 10 3 0 6 83 14 31
2014 CR-04 25 45 5 10 5 0 10 78 17 20
2011 CR 38 31 8 11 5 6 0 74 18 46
2011 CR-04 42 23 12 11 4 7 0 71 16 29
2011 CR-05 38 47 0 15 0 0 0 85 15 14
2008 CR 37 26 13 9 9 7 0 67 19 46
2008 CR-04 31 31 14 14 7 3 0 64 21 29
2008 CR-05 40 30 10 0 10 10 0 78 11 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 29 26 19 3 13 6 3 61 18 31
2014 CR-04 20 25 20 5 15 10 5 53 24 20
2011 CR 31 20 17 6 10 14 3 61 19 46
2011 CR-04 39 12 15 6 12 16 0 60 22 29
2011 CR-05 20 41 15 0 6 9 9 74 8 14
2008 CR 26 22 22 13 4 13 0 55 20 46
2008 CR-04 21 31 17 17 3 10 0 58 23 29
2008 CR-05 40 10 30 0 10 10 0 56 11 10

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 65 26 3 6 0 0 0 90 6 31
2014 CR-04 65 20 5 10 0 0 0 85 10 20
2011 CR 32 36 12 9 7 3 2 71 17 46
2011 CR-04 29 32 7 14 11 4 3 65 27 29
2011 CR-05 38 45 18 0 0 0 0 82 0 14
2008 CR 22 46 20 7 2 0 4 70 9 46
2008 CR-04 21 55 7 10 0 0 7 81 11 29
2008 CR-05 30 20 50 0 0 0 0 50 0 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 48 23 6 16 6 0 0 71 23 31
2014 CR-04 45 15 10 20 10 0 0 60 30 20
2011 CR 30 29 25 7 3 5 3 63 10 46
2011 CR-04 25 32 22 10 4 7 0 61 16 29
2011 CR-05 41 23 27 0 0 0 9 70 0 14
2008 CR 33 33 22 9 4 0 0 65 13 46
2008 CR-04 31 31 21 10 7 0 0 62 17 29
2008 CR-05 40 30 20 10 0 0 0 70 10 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 55 16 10 16 3 0 0 71 19 31
2014 CR-04 55 5 15 20 5 0 0 60 25 20
2011 CR 38 25 20 5 13 0 0 62 18 46
2011 CR-04 24 33 18 7 18 0 0 56 25 29
2011 CR-05 69 13 13 0 6 0 0 81 6 14
2008 CR 41 28 13 11 4 0 2 71 16 46
2008 CR-04 38 24 14 14 7 0 3 64 21 29
2008 CR-05 40 50 0 10 0 0 0 90 10 10

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 32 35 3 10 13 3 3 72 24 31
2014 CR-04 40 15 0 15 20 5 5 61 39 20
2011 CR 39 17 17 2 18 5 2 60 22 46
2011 CR-04 36 17 20 3 12 8 3 60 17 29
2011 CR-05 47 20 7 0 26 0 0 67 26 14
2008 CR 28 35 20 11 4 2 0 64 16 46
2008 CR-04 28 38 17 10 7 0 0 66 17 29
2008 CR-05 40 30 30 0 0 0 0 70 0 10

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 13 29 10 10 32 3 3 45 45 31
2014 CR-04 10 10 15 15 40 5 5 22 61 20
2011 CR 11 12 26 10 33 2 5 25 47 46
2011 CR-04 11 12 32 10 27 3 6 25 40 29
2011 CR-05 14 14 20 6 45 0 0 29 51 14
2008 CR 13 22 22 24 13 2 4 37 40 46
2008 CR-04 10 24 17 24 14 3 7 38 42 29
2008 CR-05 10 20 30 40 0 0 0 30 40 10

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 26 42 16 6 3 0 6 72 10 31
2014 CR-04 20 50 10 5 5 0 10 78 11 20
2011 CR 35 27 19 8 9 0 2 63 18 46
2011 CR-04 38 28 20 4 7 0 3 68 11 29
2011 CR-05 35 32 6 13 14 0 0 67 27 14

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 45 39 10 0 6 0 0 84 6 31
2014 CR-04 40 50 5 0 5 0 0 90 5 20

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 48 32 13 0 3 0 3 83 3 31
2014 CR-04 50 30 15 0 0 0 5 84 0 20
2011 CR 39 34 16 9 3 0 0 72 12 46
2011 CR-04 47 20 18 15 0 0 0 67 15 29
2011 CR-05 29 56 7 0 9 0 0 85 9 14

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 55 29 6 6 0 0 3 87 7 31
2014 CR-04 55 30 10 0 0 0 5 89 0 20
2011 CR 42 31 11 11 3 0 3 75 14 46
2011 CR-04 36 42 10 7 0 0 4 82 8 29
2011 CR-05 56 6 15 14 9 0 0 62 23 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 35 19 10 3 3 0 29 77 9 31
2014 CR-04 30 25 5 0 5 0 35 85 8 20
2011 CR 34 25 7 5 10 2 17 73 18 46
2011 CR-04 27 23 8 3 16 3 20 64 25 29
2011 CR-05 57 20 6 9 0 0 9 84 10 14
2008 CR 39 20 11 7 4 4 15 73 14 46
2008 CR-04 34 10 14 10 0 7 24 65 15 29
2008 CR-05 50 30 10 0 10 0 0 80 10 10

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 71 23 0 3 3 0 0 94 6 31
2014 CR-04 75 25 0 0 0 0 0 100 0 20
2011 CR 58 17 12 5 2 0 4 79 8 46
2011 CR-04 62 18 12 4 4 0 0 81 8 29
2011 CR-05 62 13 8 9 0 0 9 82 10 14
2008 CR 46 30 17 2 2 0 2 78 4 46
2008 CR-04 52 28 10 3 3 0 3 82 7 29
2008 CR-05 30 30 40 0 0 0 0 60 0 10

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 65 16 0 6 0 0 13 93 7 31
2014 CR-04 60 15 0 5 0 0 20 94 6 20
2011 CR 49 15 6 2 18 0 10 71 23 46
2011 CR-04 46 18 3 3 15 0 15 75 21 29
2011 CR-05 51 11 8 0 30 0 0 62 30 14

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 CR 32 26 42 31
2014 CR-04 35 10 55 20
2011 CR 28 41 31 46
2011 CR-04 34 45 21 29
2011 CR-05 13 35 52 14

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 CR 0 10 70 0 20 10
2011 CR 9 16 55 0 20 13
2011 CR-04 0 20 54 0 25 10
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 55 35 3 3 3 0 0 90 6 31
2014 CR-04 45 45 5 5 0 0 0 90 5 20
2011 CR 44 33 8 5 5 5 2 82 10 46
2011 CR-04 38 34 6 7 7 7 0 78 16 29
2011 CR-05 65 29 7 0 0 0 0 93 0 14
2008 CR 49 27 18 2 2 0 2 77 5 45
2008 CR-04 46 25 21 4 0 0 4 74 4 28
2008 CR-05 60 20 10 0 10 0 0 80 10 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 48 29 6 3 6 6 0 83 10 31
2014 CR-04 45 25 10 5 5 10 0 78 11 20
2011 CR 36 34 22 3 3 3 0 71 6 45
2011 CR-04 27 43 21 4 0 4 0 74 5 28
2011 CR-05 54 22 15 0 9 0 0 76 9 14

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 39 29 13 0 6 13 0 78 7 31
2014 CR-04 30 25 20 0 5 20 0 69 6 20
2011 CR 30 36 16 7 3 8 0 72 11 45
2011 CR-04 28 34 14 11 0 13 0 71 13 28
2011 CR-05 35 48 9 0 9 0 0 82 9 14

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 3 16 29 29 16 0 6 48 21 31
2014 CR-04 5 15 20 30 20 0 10 56 22 20
2011 CR 15 24 25 24 7 2 4 32 42 45
2011 CR-04 13 18 29 21 11 3 6 34 34 28
2011 CR-05 23 29 12 36 0 0 0 36 52 14
2008 CR 4 22 35 28 7 2 2 36 27 46
2008 CR-04 7 21 38 28 3 3 0 32 29 29
2008 CR-05 0 20 30 40 10 0 0 50 20 10

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 6 6 10 35 29 3 10 74 15 31
2014 CR-04 5 5 10 35 25 5 15 75 13 20
2011 CR 10 17 22 24 18 2 8 47 29 45
2011 CR-04 13 12 22 24 17 3 11 47 28 28
2011 CR-05 6 24 17 31 23 0 0 54 30 14
2008 CR 7 4 28 24 26 4 7 56 12 46
2008 CR-04 10 7 28 17 24 7 7 48 20 29
2008 CR-05 0 0 40 30 30 0 0 60 0 10

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 6 10 26 16 29 3 10 52 19 31
2014 CR-04 5 5 25 20 25 5 15 56 13 20
2011 CR 18 19 24 15 8 5 11 27 45 45
2011 CR-04 19 13 21 17 6 8 15 31 41 28
2011 CR-05 20 30 25 13 11 0 0 24 50 14
2008 CR 9 4 28 37 13 2 7 55 14 46
2008 CR-04 10 3 24 41 10 3 7 58 15 29
2008 CR-05 0 0 60 30 10 0 0 40 0 10

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 0 3 13 39 39 0 6 83 3 31
2014 CR-04 0 5 10 35 40 0 10 83 6 20
2011 CR 8 15 18 31 23 0 6 57 24 45
2011 CR-04 12 7 21 32 22 0 6 58 20 29
2011 CR-05 0 30 0 35 28 0 7 68 32 13
2008 CR 4 11 20 26 35 2 2 64 16 46
2008 CR-04 7 7 17 28 38 3 0 68 14 29
2008 CR-05 0 30 10 30 30 0 0 60 30 10

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 3 6 6 32 42 3 6 82 11 31
2014 CR-04 0 5 0 35 45 5 10 94 6 20
2011 CR 10 20 24 21 16 4 5 41 33 46
2011 CR-04 12 12 30 21 10 6 9 37 28 29
2011 CR-05 9 29 7 24 32 0 0 56 37 14
2008 CR 13 9 17 22 30 4 4 57 24 46
2008 CR-04 14 10 14 21 34 3 3 59 26 29
2008 CR-05 20 10 10 30 20 10 0 56 33 10

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 3 7 17 30 30 3 10 69 12 30
2014 CR-04 0 11 16 26 32 5 11 69 13 19
2011 CR 5 19 20 20 19 5 11 47 29 45
2011 CR-04 8 21 16 20 17 9 10 46 35 28
2011 CR-05 0 14 33 15 26 0 12 47 16 14
2008 CR 9 7 22 30 17 9 7 56 18 46
2008 CR-04 10 10 21 31 17 7 3 54 23 29
2008 CR-05 10 0 30 40 10 10 0 56 11 10

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 3 10 27 20 30 3 7 56 15 30
2014 CR-04 5 11 21 21 26 5 11 56 19 19

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 74 26 0 0 0 0 0 100 0 31
2014 CR-04 70 30 0 0 0 0 0 100 0 20
2011 CR 58 35 2 3 3 0 0 92 5 45
2011 CR-04 69 24 3 4 0 0 0 92 4 28
2011 CR-05 41 59 0 0 0 0 0 100 0 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 52 32 10 6 0 0 0 84 6 31
2014 CR-04 45 35 10 10 0 0 0 80 10 20

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 61 19 10 6 3 0 0 81 10 31
2014 CR-04 55 25 10 5 5 0 0 80 10 20

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 55 29 10 0 3 3 0 87 3 31
2014 CR-04 60 25 5 0 5 5 0 89 5 20

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 55 26 13 3 3 0 0 81 6 31
2014 CR-04 55 30 10 0 5 0 0 85 5 20
2011 CR 28 49 12 9 2 0 0 77 11 46
2011 CR-04 29 43 12 14 3 0 0 72 17 29
2011 CR-05 26 65 9 0 0 0 0 91 0 14

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 61 23 13 0 3 0 0 84 3 31
2014 CR-04 65 20 10 0 5 0 0 85 5 20
2011 CR 42 37 9 6 3 3 0 82 9 46
2011 CR-04 43 31 11 10 0 4 0 78 11 29
2011 CR-05 43 48 0 0 9 0 0 91 9 14
2008 CR 41 35 20 2 2 0 0 76 4 46
2008 CR-04 38 38 17 3 3 0 0 76 7 29
2008 CR-05 40 40 20 0 0 0 0 80 0 10

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 39 29 6 6 3 10 6 81 12 31
2014 CR-04 35 35 5 10 0 10 5 82 12 20

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 52 39 0 3 0 6 0 97 3 31
2014 CR-04 50 35 0 5 0 10 0 94 6 20
2011 CR 42 43 7 5 0 4 0 88 6 46
2011 CR-04 45 38 7 4 0 6 0 88 4 29
2011 CR-05 38 53 0 9 0 0 0 91 9 14

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 45 26 3 16 10 0 0 71 26 31
2014 CR-04 50 25 5 15 5 0 0 75 20 20
2011 CR 35 31 7 12 9 5 2 70 23 46
2011 CR-04 37 33 7 8 10 4 0 73 19 29
2011 CR-05 38 24 6 17 9 7 0 66 27 14
2008 CR 26 41 13 4 7 7 2 74 12 46
2008 CR-04 31 41 10 0 7 7 3 81 8 29
2008 CR-05 30 40 10 10 0 10 0 78 11 10

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 39 19 23 10 0 3 6 64 11 31
2014 CR-04 40 20 25 5 0 0 10 67 6 20
2011 CR 22 25 25 11 5 10 2 53 18 45
2011 CR-04 26 19 29 10 4 13 0 52 15 29
2011 CR-05 19 33 16 16 9 7 0 55 27 13

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 35 13 10 16 13 6 6 56 33 31
2014 CR-04 40 10 0 15 15 10 10 63 38 20
2011 CR 22 16 19 5 22 10 5 45 32 46
2011 CR-04 19 21 17 3 26 10 4 47 33 29
2011 CR-05 26 0 22 12 18 13 9 34 38 14

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 77 19 0 3 0 0 0 97 3 31
2014 CR-04 75 20 0 5 0 0 0 95 5 20
2011 CR 49 42 3 2 3 0 0 92 5 46
2011 CR-04 47 47 3 4 0 0 0 94 4 29
2011 CR-05 50 42 0 0 9 0 0 91 9 14
2008 CR 57 39 2 0 2 0 0 96 2 46
2008 CR-04 59 38 3 0 0 0 0 97 0 29
2008 CR-05 70 20 0 0 10 0 0 90 10 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 68 23 0 3 3 0 3 93 7 31
2014 CR-04 55 35 0 0 5 0 5 95 5 20
2011 CR 38 35 3 13 10 0 0 74 23 46
2011 CR-04 37 30 5 16 12 0 0 67 27 29
2011 CR-05 43 39 0 9 9 0 0 82 18 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 68 23 6 3 0 0 0 90 3 31
2014 CR-04 70 20 10 0 0 0 0 90 0 20

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 87 10 3 0 0 0 0 97 0 31
2014 CR-04 85 10 5 0 0 0 0 95 0 20
2011 CR 74 18 8 0 0 0 0 92 0 46
2011 CR-04 74 18 8 0 0 0 0 92 0 29
2011 CR-05 68 23 9 0 0 0 0 91 0 14
2008 CR 61 26 7 0 4 0 2 89 4 46
2008 CR-04 62 24 7 0 3 0 3 89 4 29
2008 CR-05 60 30 0 0 10 0 0 90 10 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 74 23 0 0 3 0 0 97 3 31
2014 CR-04 80 15 0 0 5 0 0 95 5 20
2011 CR 66 28 4 3 0 0 0 94 3 46
2011 CR-04 63 31 6 0 0 0 0 94 0 29
2011 CR-05 74 18 0 9 0 0 0 91 9 14
2008 CR 59 20 7 9 4 0 2 80 13 46
2008 CR-04 62 14 7 7 7 0 3 79 14 29
2008 CR-05 60 20 0 20 0 0 0 80 20 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 77 16 0 6 0 0 0 94 6 31
2014 CR-04 80 15 0 5 0 0 0 95 5 20
2011 CR 83 15 2 0 0 0 0 98 0 46
2011 CR-04 80 17 3 0 0 0 0 97 0 29
2011 CR-05 86 14 0 0 0 0 0 100 0 14
2008 CR 57 22 7 4 4 0 7 84 9 46
2008 CR-04 62 24 3 3 3 0 3 89 7 29
2008 CR-05 50 20 10 10 10 0 0 70 20 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 74 16 3 0 3 0 3 93 3 31
2014 CR-04 70 20 0 0 5 0 5 95 5 20
2011 CR 78 20 0 0 2 0 0 98 2 46
2011 CR-04 83 17 0 0 0 0 0 100 0 29
2011 CR-05 70 23 0 0 7 0 0 93 7 14
2008 CR 76 2 11 2 0 0 9 86 2 46
2008 CR-04 79 0 7 3 0 0 10 88 4 29
2008 CR-05 70 10 20 0 0 0 0 80 0 10

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 74 16 3 0 3 0 3 93 3 31
2014 CR-04 75 15 0 0 5 0 5 95 5 20

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 77 19 0 3 0 0 0 97 3 31
2014 CR-04 80 15 0 5 0 0 0 95 5 20
2011 CR 66 16 4 0 0 5 8 95 0 46
2011 CR-04 68 12 3 0 0 8 9 96 0 29
2011 CR-05 70 21 0 0 0 0 9 100 0 14
2008 CR 67 20 4 2 0 2 4 93 2 46
2008 CR-04 69 21 3 3 0 0 3 93 4 29
2008 CR-05 70 20 10 0 0 0 0 90 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CR 19 81 31
2014 CR-04 25 75 20

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 29 10 16 6 6 26 6 57 19 31
2014 CR-04 30 10 25 0 5 25 5 57 7 20

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 42 13 13 10 6 13 3 65 19 31
2014 CR-04 45 20 15 0 10 10 0 72 11 20
2011 CR 38 29 19 5 5 4 0 70 10 46
2011 CR-04 37 31 20 4 4 4 0 71 9 29
2011 CR-05 40 30 21 0 9 0 0 70 9 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 35 10 19 0 3 26 6 67 5 31
2014 CR-04 35 10 25 0 5 20 5 60 7 20

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 45 13 23 0 3 16 0 69 4 31
2014 CR-04 50 15 20 0 5 10 0 72 6 20
2011 CR 42 20 15 6 0 16 0 74 7 46
2011 CR-04 43 22 16 7 0 12 0 74 8 29
2011 CR-05 40 21 18 6 0 15 0 72 7 14

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 30 33 23 0 0 0 13 73 0 30
2014 CR-04 26 42 11 0 0 0 21 87 0 19
2011 CR 30 35 24 5 5 2 0 66 10 46
2011 CR-04 35 34 24 4 3 0 0 69 7 29
2011 CR-05 26 44 22 9 0 0 0 69 9 14
2008 CR 22 48 13 4 7 4 2 74 12 46
2008 CR-04 28 41 10 3 10 7 0 74 15 29
2008 CR-05 0 90 0 10 0 0 0 90 10 10

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 10 20 30 0 0 10 30 50 0 30
2014 CR-04 11 21 21 0 0 11 37 60 0 19
2011 CR 14 9 40 7 7 16 6 30 18 46
2011 CR-04 17 7 45 6 7 11 6 29 16 29
2011 CR-05 11 15 32 0 9 24 9 39 13 14

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 33 27 27 0 0 0 13 69 0 30
2014 CR-04 26 32 21 0 0 0 21 73 0 19
2011 CR 35 24 20 5 2 11 2 69 8 46
2011 CR-04 33 36 17 0 3 8 3 77 4 29
2011 CR-05 47 6 23 9 0 15 0 63 10 14
2008 CR 33 33 17 0 2 11 4 77 3 46
2008 CR-04 31 38 10 0 3 14 3 83 4 29
2008 CR-05 40 30 20 0 0 10 0 78 0 10

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CR 43 23 17 0 3 0 13 77 4 30
2014 CR-04 42 26 5 0 5 0 21 87 7 19
2011 CR 27 31 20 2 5 12 2 68 8 46
2011 CR-04 23 40 14 4 3 13 3 75 8 29
2011 CR-05 41 19 23 0 9 9 0 65 10 14
2008 CR 30 35 13 2 2 13 4 79 5 46
2008 CR-04 31 41 7 0 3 14 3 88 4 29
2008 CR-05 30 40 0 10 0 20 0 88 13 10