2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 90 and 91. Please indicate your occupational group and level. Occupational Group AS

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 38 40 11 8 3 0 0 79 10 258
2014 AS-01 36 40 12 9 3 0 0 76 12 75
2014 AS-02 27 48 8 15 2 0 0 75 17 48
2014 AS-03 38 41 14 2 5 0 0 79 6 63
2014 AS-04 27 59 9 5 0 0 0 86 5 22
2014 AS-05 50 39 11 0 0 0 0 89 0 18
2014 AS-06 53 13 7 20 7 0 0 67 27 15
2014 AS-07 69 15 8 8 0 0 0 85 8 13
2011 AS 37 39 13 5 7 0 0 75 12 248
2011 AS-01 32 29 15 13 11 0 0 61 24 47
2011 AS-02 36 39 13 4 8 0 0 75 12 49
2011 AS-03 27 48 13 4 8 0 0 75 12 63
2011 AS-04 35 44 9 0 12 0 0 79 12 34
2011 AS-05 51 40 9 0 0 0 0 91 0 22
2011 AS-06 47 36 17 0 0 0 0 83 0 17
2011 AS-07 64 17 12 7 0 0 0 82 7 16
2008 AS 40 41 11 5 3 0 0 81 8 164
2008 AS-01 34 38 14 10 3 0 0 72 14 29
2008 AS-02 40 42 12 5 2 0 0 81 7 43
2008 AS-03 45 36 9 6 3 0 0 82 9 33
2008 AS-04 29 48 14 5 5 0 0 76 10 21
2008 AS-05 41 47 6 0 6 0 0 88 6 17
2008 AS-06 45 36 18 0 0 0 0 82 0 11

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 76 19 3 1 2 0 0 95 2 258
2014 AS-01 76 17 5 0 1 0 0 93 1 75
2014 AS-02 75 23 0 2 0 0 0 98 2 48
2014 AS-03 81 14 5 0 0 0 0 95 0 63
2014 AS-04 64 27 5 0 5 0 0 91 5 22
2014 AS-05 78 22 0 0 0 0 0 100 0 18
2014 AS-06 53 27 0 7 13 0 0 80 20 15
2014 AS-07 92 8 0 0 0 0 0 100 0 13
2011 AS 75 21 2 1 1 0 0 96 2 250
2011 AS-01 79 16 2 3 0 0 0 95 3 47
2011 AS-02 76 19 2 2 2 0 0 95 4 51
2011 AS-03 75 23 2 0 0 0 0 98 0 63
2011 AS-04 66 22 6 2 3 0 0 89 5 34
2011 AS-05 69 31 0 0 0 0 0 100 0 22
2011 AS-06 78 22 0 0 0 0 0 100 0 17
2011 AS-07 82 18 0 0 0 0 0 100 0 16

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 70 19 7 2 2 0 0 89 4 258
2014 AS-01 71 20 7 1 1 0 0 91 3 75
2014 AS-02 67 19 10 4 0 0 0 85 4 48
2014 AS-03 71 16 8 3 2 0 0 87 5 63
2014 AS-04 64 27 9 0 0 0 0 91 0 22
2014 AS-05 67 28 6 0 0 0 0 94 0 18
2014 AS-06 67 13 0 7 13 0 0 80 20 15
2014 AS-07 85 15 0 0 0 0 0 100 0 13
2011 AS 66 22 7 2 2 0 0 89 4 249
2011 AS-01 58 22 15 5 0 0 0 80 5 47
2011 AS-02 73 18 5 0 4 0 0 91 4 51
2011 AS-03 65 24 7 3 0 0 0 90 3 63
2011 AS-04 63 26 8 0 3 0 0 89 3 33
2011 AS-05 73 27 0 0 0 0 0 100 0 22
2011 AS-06 72 22 0 0 6 0 0 94 6 17
2011 AS-07 70 18 5 7 0 0 0 88 7 16

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 47 35 10 4 4 0 0 82 8 258
2014 AS-01 45 33 11 4 5 0 1 80 9 75
2014 AS-02 42 31 15 6 6 0 0 73 13 48
2014 AS-03 51 37 8 2 3 0 0 87 5 63
2014 AS-04 36 55 0 9 0 0 0 91 9 22
2014 AS-05 50 33 17 0 0 0 0 83 0 18
2014 AS-06 40 33 13 7 7 0 0 73 13 15
2014 AS-07 62 31 8 0 0 0 0 92 0 13
2011 AS 42 43 7 4 5 0 0 84 9 250
2011 AS-01 36 37 12 9 6 0 0 73 15 47
2011 AS-02 42 41 6 4 8 0 0 83 12 51
2011 AS-03 33 51 6 3 6 0 0 85 9 63
2011 AS-04 40 45 5 4 5 0 0 85 9 34
2011 AS-05 55 41 4 0 0 0 0 96 0 22
2011 AS-06 53 42 6 0 0 0 0 94 0 17
2011 AS-07 65 28 7 0 0 0 0 93 0 16
2008 AS 43 41 9 5 2 0 0 84 7 165
2008 AS-01 38 38 17 3 3 0 0 76 7 29
2008 AS-02 42 44 9 5 0 0 0 86 5 43
2008 AS-03 48 36 9 6 0 0 0 85 6 33
2008 AS-04 33 52 5 5 5 0 0 86 10 21
2008 AS-05 44 39 6 6 6 0 0 83 11 18
2008 AS-06 55 27 9 9 0 0 0 82 9 11

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 39 31 15 9 4 1 0 71 14 258
2014 AS-01 44 21 17 12 4 1 0 66 16 75
2014 AS-02 33 27 13 15 13 0 0 60 27 48
2014 AS-03 38 40 16 5 2 0 0 78 6 63
2014 AS-04 41 36 9 14 0 0 0 77 14 22
2014 AS-05 33 39 17 6 6 0 0 72 11 18
2014 AS-06 27 40 27 7 0 0 0 67 7 15
2014 AS-07 62 23 8 0 0 8 0 92 0 13
2011 AS 31 29 20 9 9 1 0 61 19 250
2011 AS-01 23 22 23 16 13 2 0 46 30 47
2011 AS-02 37 35 12 7 9 0 0 72 17 51
2011 AS-03 23 26 29 11 10 2 0 50 21 63
2011 AS-04 31 41 12 2 15 0 0 71 17 34
2011 AS-05 41 32 22 4 0 0 0 74 4 22
2011 AS-06 41 28 32 0 0 0 0 68 0 17
2011 AS-07 43 18 12 20 7 0 0 61 27 16

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 41 33 13 9 4 0 0 74 13 258
2014 AS-01 45 24 16 11 4 0 0 69 15 75
2014 AS-02 35 33 8 10 13 0 0 69 23 48
2014 AS-03 41 37 16 6 0 0 0 78 6 63
2014 AS-04 41 41 9 9 0 0 0 82 9 22
2014 AS-05 33 39 11 11 6 0 0 72 17 18
2014 AS-06 27 47 20 0 7 0 0 73 7 15
2014 AS-07 62 23 8 8 0 0 0 85 8 13
2011 AS 33 32 18 9 8 1 0 65 17 249
2011 AS-01 25 25 25 17 7 2 0 50 24 47
2011 AS-02 38 33 10 11 8 0 0 71 19 50
2011 AS-03 26 33 22 7 10 2 0 61 17 63
2011 AS-04 39 32 12 2 15 0 0 71 17 34
2011 AS-05 36 42 18 4 0 0 0 78 4 22
2011 AS-06 41 41 19 0 0 0 0 81 0 17
2011 AS-07 38 23 21 11 7 0 0 61 17 16
2008 AS 38 35 15 9 4 0 0 72 13 165
2008 AS-01 41 28 14 10 7 0 0 69 17 29
2008 AS-02 37 23 21 12 7 0 0 60 19 43
2008 AS-03 36 39 18 3 3 0 0 76 6 33
2008 AS-04 33 38 19 10 0 0 0 71 10 21
2008 AS-05 33 44 11 11 0 0 0 78 11 18
2008 AS-06 36 45 0 18 0 0 0 82 18 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 37 19 21 12 9 2 0 57 22 258
2014 AS-01 44 15 15 15 9 3 0 60 25 75
2014 AS-02 35 17 17 17 13 2 0 53 30 48
2014 AS-03 30 24 27 11 6 2 0 55 18 63
2014 AS-04 36 18 27 14 5 0 0 55 18 22
2014 AS-05 28 33 11 6 17 0 6 65 24 18
2014 AS-06 33 20 40 0 7 0 0 53 7 15
2014 AS-07 62 0 15 8 8 8 0 67 17 13
2011 AS 31 22 21 7 14 5 0 56 23 250
2011 AS-01 27 17 18 11 22 6 0 46 35 47
2011 AS-02 36 22 15 6 15 7 0 62 22 51
2011 AS-03 20 24 28 6 16 6 0 47 23 63
2011 AS-04 38 24 14 10 11 3 0 64 21 34
2011 AS-05 32 33 22 4 9 0 0 65 13 22
2011 AS-06 37 28 18 5 0 6 6 74 6 17
2011 AS-07 40 6 35 7 12 0 0 46 18 16
2008 AS 35 25 15 15 10 1 0 61 25 165
2008 AS-01 41 17 14 21 7 0 0 59 28 29
2008 AS-02 26 23 12 19 16 5 0 51 37 43
2008 AS-03 30 30 21 9 9 0 0 61 18 33
2008 AS-04 33 24 24 14 5 0 0 57 19 21
2008 AS-05 44 28 0 22 6 0 0 72 28 18
2008 AS-06 27 45 9 0 18 0 0 73 18 11
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 50 29 10 4 5 1 1 80 9 258
2014 AS-01 55 25 12 1 5 0 1 81 7 75
2014 AS-02 48 29 6 10 4 0 2 79 15 48
2014 AS-03 37 38 14 2 6 2 2 77 8 63
2014 AS-04 50 27 9 9 5 0 0 77 14 22
2014 AS-05 50 33 6 6 6 0 0 83 11 18
2014 AS-06 67 20 7 0 0 7 0 93 0 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
2011 AS 42 29 12 7 7 2 1 73 14 250
2011 AS-01 32 28 7 15 14 4 0 63 31 47
2011 AS-02 47 19 19 4 4 2 5 72 8 51
2011 AS-03 39 32 14 3 10 2 0 72 13 63
2011 AS-04 40 31 14 12 3 0 0 71 15 34
2011 AS-05 46 46 9 0 0 0 0 91 0 22
2011 AS-06 59 24 0 11 0 0 6 89 11 17
2011 AS-07 50 27 12 6 5 0 0 77 11 16
2008 AS 44 30 15 4 5 2 0 76 9 164
2008 AS-01 43 32 11 4 7 4 0 78 11 28
2008 AS-02 44 21 26 2 2 5 0 68 5 43
2008 AS-03 55 30 12 3 0 0 0 85 3 33
2008 AS-04 29 43 14 5 10 0 0 71 14 21
2008 AS-05 44 22 6 11 17 0 0 67 28 18
2008 AS-06 36 36 18 0 0 9 0 80 0 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 48 33 9 8 2 0 0 81 10 258
2014 AS-01 56 25 9 5 4 0 0 81 9 75
2014 AS-02 42 33 10 15 0 0 0 75 15 48
2014 AS-03 37 46 10 6 2 0 0 83 8 63
2014 AS-04 55 27 9 0 9 0 0 82 9 22
2014 AS-05 50 22 11 17 0 0 0 72 17 18
2014 AS-06 60 40 0 0 0 0 0 100 0 15
2014 AS-07 62 31 0 8 0 0 0 92 8 13
2011 AS 46 28 9 7 9 0 0 75 16 248
2011 AS-01 32 31 4 13 17 2 0 65 31 47
2011 AS-02 53 22 10 8 8 0 0 74 16 50
2011 AS-03 46 32 6 7 10 0 0 77 16 62
2011 AS-04 41 34 17 3 5 0 0 74 8 34
2011 AS-05 59 31 9 0 0 0 0 91 0 22
2011 AS-06 65 18 6 6 5 0 0 83 11 17
2011 AS-07 50 27 12 11 0 0 0 77 11 16
2008 AS 43 36 9 7 5 1 0 79 12 164
2008 AS-01 43 36 4 11 7 0 0 79 18 28
2008 AS-02 44 37 12 0 5 2 0 83 5 43
2008 AS-03 45 33 9 12 0 0 0 79 12 33
2008 AS-04 29 48 10 10 5 0 0 76 14 21
2008 AS-05 50 17 6 11 17 0 0 67 28 18
2008 AS-06 36 45 9 0 9 0 0 82 9 11

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 60 24 6 5 5 0 0 84 11 256
2014 AS-01 64 19 7 3 8 0 0 83 11 75
2014 AS-02 58 23 2 8 8 0 0 81 17 48
2014 AS-03 54 33 8 2 3 0 0 87 5 61
2014 AS-04 64 23 5 5 5 0 0 86 9 22
2014 AS-05 56 17 6 22 0 0 0 72 22 18
2014 AS-06 60 33 7 0 0 0 0 93 0 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 35 38 12 6 7 2 0 74 13 258
2014 AS-01 39 35 11 3 9 4 0 76 13 75
2014 AS-02 33 33 8 13 13 0 0 67 25 48
2014 AS-03 27 41 21 5 5 2 0 69 10 63
2014 AS-04 32 55 5 9 0 0 0 86 9 22
2014 AS-05 28 39 22 6 6 0 0 67 11 18
2014 AS-06 40 40 7 7 7 0 0 80 13 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
2011 AS 30 29 13 14 9 5 0 62 24 249
2011 AS-01 16 35 11 17 14 7 0 54 33 46
2011 AS-02 42 26 11 4 12 6 0 72 16 51
2011 AS-03 22 23 19 19 10 7 0 48 31 63
2011 AS-04 32 25 16 20 3 4 0 59 24 34
2011 AS-05 46 32 9 13 0 0 0 78 13 22
2011 AS-06 45 25 11 13 6 0 0 71 19 17
2011 AS-07 32 50 5 6 7 0 0 82 13 16

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 32 36 15 9 8 0 0 68 17 257
2014 AS-01 29 40 13 5 12 0 0 69 17 75
2014 AS-02 33 23 21 13 10 0 0 56 23 48
2014 AS-03 31 37 16 11 5 0 0 68 16 62
2014 AS-04 36 36 18 9 0 0 0 73 9 22
2014 AS-05 22 50 6 11 11 0 0 72 22 18
2014 AS-06 33 33 20 7 7 0 0 67 13 15
2014 AS-07 54 38 0 8 0 0 0 92 8 13
2011 AS 29 28 18 10 12 3 0 59 23 249
2011 AS-01 24 26 16 23 11 0 0 50 34 46
2011 AS-02 41 17 18 4 15 6 0 61 20 51
2011 AS-03 18 23 26 8 18 6 0 45 28 63
2011 AS-04 23 36 18 9 11 4 0 61 20 34
2011 AS-05 36 47 4 13 0 0 0 82 13 22
2011 AS-06 46 38 11 5 0 0 0 84 5 17
2011 AS-07 43 32 12 5 7 0 0 76 12 16
2008 AS 35 31 16 9 7 1 1 67 16 164
2008 AS-01 43 25 18 4 7 4 0 70 11 28
2008 AS-02 26 35 14 12 14 0 0 60 26 43
2008 AS-03 33 33 24 6 3 0 0 67 9 33
2008 AS-04 29 29 24 19 0 0 0 57 19 21
2008 AS-05 44 33 11 0 11 0 0 78 11 18
2008 AS-06 45 27 9 9 9 0 0 73 18 11

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 23 38 18 11 8 2 0 62 19 258
2014 AS-01 16 35 24 12 9 4 0 53 22 75
2014 AS-02 35 25 10 17 10 2 0 62 28 48
2014 AS-03 17 49 24 3 6 0 0 67 10 63
2014 AS-04 32 32 14 23 0 0 0 64 23 22
2014 AS-05 6 44 22 17 11 0 0 50 28 18
2014 AS-06 27 53 7 7 7 0 0 80 13 15
2014 AS-07 46 38 0 8 0 8 0 92 8 13
2011 AS 21 35 20 12 7 5 0 59 20 250
2011 AS-01 18 23 27 10 9 13 0 47 22 47
2011 AS-02 28 33 14 10 7 8 0 66 18 51
2011 AS-03 17 33 28 11 10 2 0 50 22 63
2011 AS-04 20 34 16 22 8 0 0 54 30 34
2011 AS-05 17 59 14 9 0 0 0 76 9 22
2011 AS-06 34 41 19 5 0 0 0 76 5 17
2011 AS-07 23 47 7 17 7 0 0 70 23 16
2008 AS 25 36 19 10 7 3 0 63 18 165
2008 AS-01 34 24 21 0 7 14 0 68 8 29
2008 AS-02 14 37 19 19 12 0 0 51 30 43
2008 AS-03 27 39 21 9 3 0 0 67 12 33
2008 AS-04 19 33 29 14 0 5 0 55 15 21
2008 AS-05 39 33 11 6 11 0 0 72 17 18
2008 AS-06 18 45 18 9 9 0 0 64 18 11

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 28 33 18 10 8 3 0 63 18 258
2014 AS-01 27 29 19 9 12 4 0 58 22 75
2014 AS-02 33 25 15 6 15 6 0 62 22 48
2014 AS-03 19 38 24 13 3 3 0 59 16 63
2014 AS-04 45 36 9 9 0 0 0 82 9 22
2014 AS-05 6 56 22 11 6 0 0 61 17 18
2014 AS-06 33 27 20 13 7 0 0 60 20 15
2014 AS-07 46 31 8 8 0 8 0 83 8 13
2011 AS 29 28 15 12 11 6 0 61 24 250
2011 AS-01 25 23 9 13 16 14 0 56 34 47
2011 AS-02 36 27 12 4 9 12 0 72 15 51
2011 AS-03 20 26 19 16 15 3 0 48 32 63
2011 AS-04 32 28 17 9 11 4 0 62 20 34
2011 AS-05 32 31 14 24 0 0 0 63 24 22
2011 AS-06 28 55 11 6 0 0 0 83 6 17
2011 AS-07 49 14 19 11 7 0 0 63 17 16
2008 AS 27 33 15 8 10 6 1 64 19 165
2008 AS-01 31 31 17 0 10 10 0 69 12 29
2008 AS-02 14 28 16 5 23 14 0 49 32 43
2008 AS-03 30 39 18 9 3 0 0 70 12 33
2008 AS-04 24 33 19 14 0 5 5 63 16 21
2008 AS-05 39 33 11 6 11 0 0 72 17 18
2008 AS-06 27 36 9 18 9 0 0 64 27 11

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 21 40 16 14 9 1 0 62 22 258
2014 AS-01 17 36 19 12 12 4 0 56 25 75
2014 AS-02 23 31 21 13 13 0 0 54 25 48
2014 AS-03 13 52 14 14 6 0 0 65 21 63
2014 AS-04 32 41 5 23 0 0 0 73 23 22
2014 AS-05 17 39 17 22 6 0 0 56 28 18
2014 AS-06 27 47 7 13 7 0 0 73 20 15
2014 AS-07 54 31 15 0 0 0 0 85 0 13
2011 AS 20 34 16 17 11 3 0 55 28 250
2011 AS-01 11 29 11 21 22 6 0 43 45 47
2011 AS-02 32 30 13 11 8 6 0 66 20 51
2011 AS-03 15 35 16 18 15 2 0 50 33 63
2011 AS-04 13 33 26 20 8 0 0 46 27 34
2011 AS-05 27 40 18 14 0 0 0 67 14 22
2011 AS-06 28 47 6 19 0 0 0 76 19 17
2011 AS-07 23 34 25 11 7 0 0 57 17 16
2008 AS 23 42 7 19 8 0 0 65 27 165
2008 AS-01 38 21 10 21 10 0 0 59 31 29
2008 AS-02 14 37 9 26 14 0 0 51 40 43
2008 AS-03 21 52 6 18 3 0 0 73 21 33
2008 AS-04 14 43 14 24 5 0 0 57 29 21
2008 AS-05 33 50 0 6 11 0 0 83 17 18
2008 AS-06 9 64 0 18 9 0 0 73 27 11

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 52 28 9 6 4 1 0 81 10 257
2014 AS-01 44 29 9 8 9 0 0 73 17 75
2014 AS-02 52 29 8 6 2 2 0 83 9 48
2014 AS-03 41 35 11 6 3 2 2 79 10 63
2014 AS-04 62 29 10 0 0 0 0 90 0 21
2014 AS-05 72 22 0 6 0 0 0 94 6 18
2014 AS-06 47 27 13 7 7 0 0 73 13 15
2014 AS-07 100 0 0 0 0 0 0 100 0 13
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 36 37 8 13 7 0 0 72 20 258
2014 AS-01 36 39 3 12 11 0 0 75 23 75
2014 AS-02 35 35 8 13 8 0 0 71 21 48
2014 AS-03 25 41 13 14 6 0 0 67 21 63
2014 AS-04 36 45 9 9 0 0 0 82 9 22
2014 AS-05 44 28 11 11 6 0 0 72 17 18
2014 AS-06 40 27 13 13 7 0 0 67 20 15
2014 AS-07 62 31 0 8 0 0 0 92 8 13
2011 AS 33 35 15 7 9 0 0 68 17 250
2011 AS-01 33 28 16 4 18 0 0 61 22 47
2011 AS-02 39 40 6 4 12 0 0 79 15 51
2011 AS-03 30 34 16 10 10 2 0 64 20 63
2011 AS-04 29 30 19 16 7 0 0 59 22 34
2011 AS-05 51 41 9 0 0 0 0 91 0 22
2011 AS-06 21 50 28 0 0 0 0 72 0 17
2011 AS-07 23 34 19 17 6 0 0 57 23 16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 17 22 16 16 11 14 5 47 33 258
2014 AS-01 15 13 13 21 12 20 5 38 45 75
2014 AS-02 19 21 17 4 13 17 10 54 23 48
2014 AS-03 16 14 21 24 10 11 5 36 40 63
2014 AS-04 14 55 9 0 5 18 0 83 6 22
2014 AS-05 22 28 11 6 28 0 6 53 35 18
2014 AS-06 20 33 20 27 0 0 0 53 27 15
2014 AS-07 15 38 15 8 15 8 0 58 25 13

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 50 28 11 5 5 0 0 79 10 258
2014 AS-01 57 17 11 8 7 0 0 75 15 75
2014 AS-02 54 23 13 2 8 0 0 77 10 48
2014 AS-03 38 41 13 5 3 0 0 79 8 63
2014 AS-04 45 41 9 0 5 0 0 86 5 22
2014 AS-05 44 33 11 6 6 0 0 78 11 18
2014 AS-06 47 47 7 0 0 0 0 93 0 15
2014 AS-07 77 8 8 8 0 0 0 85 8 13
2011 AS 42 31 10 10 6 0 1 73 17 250
2011 AS-01 37 28 7 11 15 0 2 66 27 47
2011 AS-02 53 23 5 13 4 0 2 77 17 51
2011 AS-03 36 31 13 11 10 0 0 66 20 63
2011 AS-04 33 33 17 13 3 0 0 67 16 34
2011 AS-05 59 33 9 0 0 0 0 91 0 22
2011 AS-06 54 35 6 5 0 0 0 89 5 17
2011 AS-07 30 55 8 6 0 0 0 86 6 16
2008 AS 38 32 18 5 5 1 0 71 11 164
2008 AS-01 36 18 21 7 11 7 0 58 19 28
2008 AS-02 33 40 19 5 5 0 0 72 9 43
2008 AS-03 45 39 15 0 0 0 0 85 0 33
2008 AS-04 33 33 24 10 0 0 0 67 10 21
2008 AS-05 44 17 11 11 17 0 0 61 28 18
2008 AS-06 36 36 18 0 9 0 0 73 9 11

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 54 26 9 4 3 1 3 83 8 258
2014 AS-01 61 17 11 4 3 3 1 82 7 75
2014 AS-02 44 31 8 8 2 0 6 80 11 48
2014 AS-03 48 32 14 2 2 0 3 82 3 63
2014 AS-04 64 23 5 0 0 0 9 95 0 22
2014 AS-05 61 22 0 6 11 0 0 83 17 18
2014 AS-06 60 33 7 0 0 0 0 93 0 15
2014 AS-07 54 31 0 0 15 0 0 85 15 13
2011 AS 42 26 14 4 7 4 2 72 12 248
2011 AS-01 39 21 18 5 16 0 2 61 21 46
2011 AS-02 51 9 11 4 8 10 6 72 15 51
2011 AS-03 36 34 19 2 6 3 0 72 8 63
2011 AS-04 37 27 16 8 7 3 3 68 16 33
2011 AS-05 55 36 9 0 0 0 0 91 0 22
2011 AS-06 57 20 8 5 0 10 0 85 6 17
2011 AS-07 34 48 7 11 0 0 0 82 11 16
2008 AS 42 29 9 7 5 5 3 77 13 164
2008 AS-01 32 18 7 7 7 21 7 70 20 28
2008 AS-02 35 42 2 7 7 2 5 83 15 43
2008 AS-03 58 24 12 3 0 3 0 84 3 33
2008 AS-04 33 38 19 5 0 0 5 75 5 21
2008 AS-05 44 17 11 11 17 0 0 61 28 18
2008 AS-06 55 18 9 9 0 9 0 80 10 11

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 33 37 10 8 0 2 10 80 9 51
2014 AS-04 30 40 10 0 0 0 20 88 0 10
2014 AS-05 36 27 9 18 0 0 9 70 20 11
2014 AS-06 30 40 20 0 0 0 10 78 0 10
2014 AS-07 40 40 10 10 0 0 0 80 10 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 37 39 10 10 3 1 1 77 13 257
2014 AS-01 35 35 12 12 5 0 1 70 18 75
2014 AS-02 36 40 11 11 0 2 0 78 11 47
2014 AS-03 35 38 11 13 2 2 0 74 15 63
2014 AS-04 50 36 5 5 0 0 5 90 5 22
2014 AS-05 56 28 6 6 6 0 0 83 11 18
2014 AS-06 27 67 7 0 0 0 0 93 0 15
2014 AS-07 31 54 0 8 8 0 0 85 15 13
2011 AS 40 31 13 6 7 2 1 73 14 250
2011 AS-01 33 36 10 10 11 0 0 69 22 47
2011 AS-02 51 18 12 4 9 4 2 74 14 51
2011 AS-03 31 42 16 2 5 3 2 76 7 63
2011 AS-04 34 27 17 9 12 0 0 61 22 34
2011 AS-05 55 36 0 4 0 0 4 95 5 22
2011 AS-06 41 24 17 18 0 0 0 65 18 17
2011 AS-07 56 23 15 7 0 0 0 79 7 16
2008 AS 39 38 8 8 2 0 4 80 11 165
2008 AS-01 45 24 17 7 0 0 7 74 7 29
2008 AS-02 35 33 9 12 5 0 7 73 18 43
2008 AS-03 33 55 3 6 3 0 0 88 9 33
2008 AS-04 29 43 10 19 0 0 0 71 19 21
2008 AS-05 61 28 0 0 6 0 6 94 6 18
2008 AS-06 27 55 9 9 0 0 0 82 9 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 34 32 9 13 4 5 2 71 19 258
2014 AS-01 21 36 7 19 8 8 1 63 29 75
2014 AS-02 42 25 13 8 4 8 0 73 14 48
2014 AS-03 33 30 13 17 3 2 2 66 21 63
2014 AS-04 55 32 5 0 0 5 5 95 0 22
2014 AS-05 44 22 11 11 6 0 6 71 18 18
2014 AS-06 27 53 7 7 0 7 0 86 7 15
2014 AS-07 46 38 8 8 0 0 0 85 8 13
2011 AS 41 24 13 8 8 5 1 69 17 249
2011 AS-01 42 23 9 8 14 2 2 67 23 47
2011 AS-02 46 10 14 8 9 10 2 64 20 50
2011 AS-03 28 31 18 6 8 7 2 64 15 63
2011 AS-04 47 16 15 10 9 3 0 65 20 34
2011 AS-05 41 42 9 4 0 4 0 86 5 22
2011 AS-06 43 30 5 16 0 6 0 78 17 17
2011 AS-07 54 26 8 12 0 0 0 80 12 16
2008 AS 47 24 12 8 2 3 4 77 11 165
2008 AS-01 38 17 14 10 3 10 7 67 17 29
2008 AS-02 40 19 14 14 2 5 7 66 18 43
2008 AS-03 52 27 9 9 3 0 0 79 12 33
2008 AS-04 48 38 10 5 0 0 0 86 5 21
2008 AS-05 72 11 6 0 6 0 6 88 6 18
2008 AS-06 27 55 18 0 0 0 0 82 0 11

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 47 33 8 9 3 0 0 81 11 258
2014 AS-01 35 45 7 11 3 0 0 80 13 75
2014 AS-02 46 27 10 13 4 0 0 73 17 48
2014 AS-03 44 40 5 8 3 0 0 84 11 63
2014 AS-04 73 23 5 0 0 0 0 95 0 22
2014 AS-05 67 22 6 0 6 0 0 89 6 18
2014 AS-06 47 20 20 13 0 0 0 67 13 15
2014 AS-07 69 15 15 0 0 0 0 85 0 13
2011 AS 34 38 9 9 6 1 4 75 16 249
2011 AS-01 26 35 4 13 15 2 5 65 30 47
2011 AS-02 49 29 6 11 6 0 0 77 17 50
2011 AS-03 36 39 10 8 5 0 2 77 13 63
2011 AS-04 27 46 12 10 2 3 0 75 13 34
2011 AS-05 40 42 9 0 0 0 9 90 0 22
2011 AS-06 23 49 11 5 0 0 12 82 6 17
2011 AS-07 24 29 24 8 7 0 8 58 16 16
2008 AS 40 38 12 4 4 1 1 80 8 165
2008 AS-01 34 48 3 0 7 7 0 89 7 29
2008 AS-02 40 33 19 5 2 0 2 74 7 43
2008 AS-03 42 42 9 6 0 0 0 85 6 33
2008 AS-04 29 33 24 10 5 0 0 62 14 21
2008 AS-05 50 28 6 0 17 0 0 78 17 18
2008 AS-06 36 45 18 0 0 0 0 82 0 11

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 41 31 16 7 3 0 0 73 11 258
2014 AS-01 36 29 20 11 4 0 0 65 15 75
2014 AS-02 27 42 15 10 6 0 0 69 17 48
2014 AS-03 40 37 17 5 2 0 0 76 6 63
2014 AS-04 50 32 9 9 0 0 0 82 9 22
2014 AS-05 61 22 17 0 0 0 0 83 0 18
2014 AS-06 60 13 7 7 13 0 0 73 20 15
2014 AS-07 62 23 15 0 0 0 0 85 0 13
2011 AS 43 36 9 7 5 0 0 79 12 250
2011 AS-01 23 42 14 15 6 0 0 65 21 47
2011 AS-02 44 31 10 10 6 0 0 75 15 51
2011 AS-03 40 38 11 4 6 0 0 78 11 63
2011 AS-04 55 30 2 9 3 0 0 85 12 34
2011 AS-05 41 50 9 0 0 0 0 91 0 22
2011 AS-06 63 25 0 0 6 0 6 94 6 17
2011 AS-07 64 29 7 0 0 0 0 93 0 16
2008 AS 37 41 10 8 4 0 0 78 12 165
2008 AS-01 28 48 10 10 3 0 0 76 14 29
2008 AS-02 28 42 12 14 5 0 0 70 19 43
2008 AS-03 42 39 9 6 3 0 0 82 9 33
2008 AS-04 19 62 10 0 10 0 0 81 10 21
2008 AS-05 56 33 6 0 6 0 0 89 6 18
2008 AS-06 55 18 9 18 0 0 0 73 18 11

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 47 35 9 5 4 0 0 82 9 257
2014 AS-01 39 33 13 8 7 0 0 72 15 75
2014 AS-02 29 52 6 8 4 0 0 81 13 48
2014 AS-03 52 32 11 3 2 0 0 84 5 62
2014 AS-04 59 27 9 0 5 0 0 86 5 22
2014 AS-05 78 17 6 0 0 0 0 94 0 18
2014 AS-06 53 33 0 0 13 0 0 87 13 15
2014 AS-07 62 38 0 0 0 0 0 100 0 13
2011 AS 48 31 11 7 3 0 0 80 10 250
2011 AS-01 31 29 22 15 2 0 0 60 17 47
2011 AS-02 54 24 10 6 8 0 0 77 13 51
2011 AS-03 43 37 9 9 2 0 0 80 11 63
2011 AS-04 45 37 12 3 2 0 0 83 5 34
2011 AS-05 64 36 0 0 0 0 0 100 0 22
2011 AS-06 70 24 6 0 0 0 0 94 0 17
2011 AS-07 65 29 0 7 0 0 0 93 7 16
2008 AS 50 31 11 4 4 0 0 81 8 165
2008 AS-01 31 34 14 7 14 0 0 66 21 29
2008 AS-02 51 26 14 7 2 0 0 77 9 43
2008 AS-03 52 33 9 3 3 0 0 85 6 33
2008 AS-04 38 43 14 0 5 0 0 81 5 21
2008 AS-05 78 17 6 0 0 0 0 94 0 18
2008 AS-06 64 27 9 0 0 0 0 91 0 11

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 36 33 12 12 5 2 0 70 17 258
2014 AS-01 36 28 11 16 7 3 0 66 23 75
2014 AS-02 27 40 6 19 4 4 0 70 24 48
2014 AS-03 29 37 21 11 2 0 2 66 13 63
2014 AS-04 45 41 9 0 5 0 0 86 5 22
2014 AS-05 39 39 11 6 6 0 0 78 11 18
2014 AS-06 53 13 20 7 7 0 0 67 13 15
2014 AS-07 54 23 8 0 15 0 0 77 15 13
2011 AS 31 29 13 12 10 4 1 63 23 249
2011 AS-01 24 28 10 18 20 0 0 52 38 47
2011 AS-02 36 26 9 9 12 9 0 68 22 51
2011 AS-03 26 29 19 13 8 5 0 58 22 63
2011 AS-04 33 30 20 13 4 0 0 63 17 33
2011 AS-05 41 42 13 4 0 0 0 83 4 22
2011 AS-06 35 37 0 6 0 10 12 93 7 17
2011 AS-07 28 18 18 12 15 0 8 51 29 16
2008 AS 38 35 12 9 5 1 0 74 15 165
2008 AS-01 34 24 17 14 7 3 0 61 21 29
2008 AS-02 33 37 12 9 7 2 0 71 17 43
2008 AS-03 33 48 12 6 0 0 0 82 6 33
2008 AS-04 33 38 19 10 0 0 0 71 10 21
2008 AS-05 44 28 6 6 17 0 0 72 22 18
2008 AS-06 64 18 0 9 9 0 0 82 18 11

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 15 17 17 21 22 2 5 34 47 258
2014 AS-01 19 15 13 25 21 4 3 36 50 75
2014 AS-02 13 10 19 25 29 0 4 24 57 48
2014 AS-03 8 24 24 17 22 2 3 33 42 63
2014 AS-04 23 23 18 14 18 0 5 48 33 22
2014 AS-05 17 17 11 33 17 0 6 35 53 18
2014 AS-06 13 20 20 7 20 0 20 42 33 15
2014 AS-07 23 15 8 15 23 0 15 45 45 13
2011 AS 9 15 14 21 31 4 6 27 58 250
2011 AS-01 6 11 11 23 47 2 0 17 72 47
2011 AS-02 12 22 12 19 25 2 8 38 49 51
2011 AS-03 3 21 14 24 32 3 3 26 60 63
2011 AS-04 8 9 17 20 31 9 5 20 60 34
2011 AS-05 18 14 14 24 22 0 9 35 50 22
2011 AS-06 10 6 19 19 16 5 25 23 49 17
2011 AS-07 17 12 12 12 32 7 8 34 52 16
2008 AS 10 23 17 25 22 1 3 34 48 163
2008 AS-01 11 11 25 32 21 0 0 21 54 28
2008 AS-02 7 26 19 24 21 0 2 34 46 42
2008 AS-03 3 33 6 39 15 3 0 38 56 33
2008 AS-04 14 19 19 14 29 0 5 35 45 21
2008 AS-05 6 22 11 11 33 0 17 33 53 18
2008 AS-06 27 18 27 9 18 0 0 45 27 11

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 29 45 9 10 7 0 0 74 17 258
2014 AS-01 27 44 13 7 9 0 0 71 16 75
2014 AS-02 29 44 6 10 8 0 2 74 19 48
2014 AS-03 24 46 13 11 6 0 0 70 17 63
2014 AS-04 36 41 0 23 0 0 0 77 23 22
2014 AS-05 33 39 11 11 6 0 0 72 17 18
2014 AS-06 33 53 0 0 13 0 0 87 13 15
2014 AS-07 38 62 0 0 0 0 0 100 0 13
2011 AS 37 38 14 5 6 0 0 75 11 249
2011 AS-01 30 42 15 4 8 0 0 72 13 47
2011 AS-02 36 35 17 2 9 0 0 71 12 51
2011 AS-03 37 35 13 8 8 0 0 72 16 63
2011 AS-04 32 39 23 3 3 0 0 71 6 33
2011 AS-05 51 49 0 0 0 0 0 100 0 22
2011 AS-06 54 24 0 22 0 0 0 78 22 17
2011 AS-07 31 50 13 0 7 0 0 81 7 16

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 38 37 12 9 4 0 0 75 13 258
2014 AS-01 37 35 11 12 5 0 0 72 17 75
2014 AS-02 42 35 13 4 6 0 0 77 10 48
2014 AS-03 32 37 19 10 3 0 0 68 13 63
2014 AS-04 45 41 9 5 0 0 0 86 5 22
2014 AS-05 39 44 6 11 0 0 0 83 11 18
2014 AS-06 27 47 13 0 13 0 0 73 13 15
2014 AS-07 54 46 0 0 0 0 0 100 0 13

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 37 42 9 8 5 0 0 79 12 258
2014 AS-01 40 35 8 13 4 0 0 75 17 75
2014 AS-02 40 40 8 2 8 2 0 81 11 48
2014 AS-03 27 52 11 5 5 0 0 79 10 63
2014 AS-04 45 41 5 5 5 0 0 86 9 22
2014 AS-05 44 39 6 11 0 0 0 83 11 18
2014 AS-06 20 60 13 7 0 0 0 80 7 15
2014 AS-07 46 38 8 8 0 0 0 85 8 13
2011 AS 41 37 11 6 4 0 1 78 11 249
2011 AS-01 38 27 10 18 7 0 0 65 25 47
2011 AS-02 62 22 9 4 0 0 2 86 5 51
2011 AS-03 31 47 8 6 7 0 1 79 13 63
2011 AS-04 37 30 23 3 7 0 0 67 10 34
2011 AS-05 39 57 5 0 0 0 0 95 0 21
2011 AS-06 41 54 5 0 0 0 0 95 0 17
2011 AS-07 35 47 12 0 7 0 0 82 7 16

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 54 29 6 5 6 0 0 83 10 258
2014 AS-01 63 17 7 7 7 0 0 80 13 75
2014 AS-02 52 33 6 2 6 0 0 85 8 48
2014 AS-03 46 40 8 0 6 0 0 86 6 63
2014 AS-04 55 27 9 9 0 0 0 82 9 22
2014 AS-05 72 11 0 6 11 0 0 83 17 18
2014 AS-06 53 33 7 7 0 0 0 87 7 15
2014 AS-07 38 46 0 8 8 0 0 85 15 13
2011 AS 49 28 7 10 4 0 2 79 14 250
2011 AS-01 40 27 4 17 9 0 2 69 27 47
2011 AS-02 54 28 9 4 4 0 2 83 7 51
2011 AS-03 44 30 6 11 6 0 2 76 18 63
2011 AS-04 52 24 10 12 0 0 3 78 12 34
2011 AS-05 77 18 5 0 0 0 0 95 0 22
2011 AS-06 58 31 0 6 0 0 6 94 6 17
2011 AS-07 32 38 12 13 5 0 0 70 18 16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 48 22 6 5 7 1 11 80 13 258
2014 AS-01 49 17 3 1 7 1 21 86 10 75
2014 AS-02 40 21 10 2 6 0 21 76 11 48
2014 AS-03 49 32 5 3 8 2 2 84 11 63
2014 AS-04 59 18 14 5 0 5 0 81 5 22
2014 AS-05 56 17 6 6 17 0 0 72 22 18
2014 AS-06 53 13 7 20 7 0 0 67 27 15
2014 AS-07 38 31 0 23 0 0 8 75 25 13
2011 AS 35 22 11 9 10 1 13 66 22 250
2011 AS-01 22 22 20 4 16 0 16 52 24 47
2011 AS-02 45 19 6 9 6 2 12 75 17 51
2011 AS-03 33 27 8 13 6 2 11 69 22 63
2011 AS-04 37 13 11 8 14 0 18 61 26 34
2011 AS-05 46 37 13 0 0 0 4 86 0 22
2011 AS-06 34 19 12 16 8 0 11 59 27 17
2011 AS-07 39 5 5 13 25 0 12 50 44 16
2008 AS 44 23 7 7 9 1 9 74 17 165
2008 AS-01 41 21 7 10 10 3 7 69 23 29
2008 AS-02 51 16 0 2 9 0 21 85 15 43
2008 AS-03 42 30 9 9 6 0 3 75 16 33
2008 AS-04 48 19 14 10 10 0 0 67 19 21
2008 AS-05 28 17 22 6 22 0 6 47 29 18
2008 AS-06 55 45 0 0 0 0 0 100 0 11

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 46 34 12 4 2 0 2 81 6 258
2014 AS-01 49 32 9 3 1 0 5 86 4 75
2014 AS-02 54 27 17 2 0 0 0 81 2 48
2014 AS-03 48 33 13 3 2 0 2 82 5 63
2014 AS-04 41 36 14 5 5 0 0 77 9 22
2014 AS-05 39 39 11 11 0 0 0 78 11 18
2014 AS-06 33 47 13 0 7 0 0 80 7 15
2014 AS-07 23 38 8 23 8 0 0 62 31 13
2011 AS 40 36 14 6 3 0 0 76 9 248
2011 AS-01 39 31 13 9 7 0 0 70 17 46
2011 AS-02 57 31 9 4 0 0 0 88 4 50
2011 AS-03 40 39 14 5 2 0 0 79 7 63
2011 AS-04 19 55 12 6 8 0 0 74 14 34
2011 AS-05 42 31 14 13 0 0 0 72 13 22
2011 AS-06 42 35 23 0 0 0 0 77 0 17
2011 AS-07 32 27 30 5 5 0 0 59 11 16
2008 AS 35 41 14 9 2 0 0 76 10 164
2008 AS-01 41 38 17 3 0 0 0 79 3 29
2008 AS-02 42 33 14 7 5 0 0 74 12 43
2008 AS-03 30 48 9 12 0 0 0 79 12 33
2008 AS-04 24 57 14 5 0 0 0 81 5 21
2008 AS-05 33 28 17 17 6 0 0 61 22 18
2008 AS-06 9 64 18 9 0 0 0 73 9 11

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 58 19 6 4 7 1 5 82 12 258
2014 AS-01 68 13 1 4 11 0 3 84 15 75
2014 AS-02 54 15 4 8 6 0 13 79 17 48
2014 AS-03 49 27 13 0 3 3 5 83 3 63
2014 AS-04 68 5 9 9 0 0 9 80 10 22
2014 AS-05 61 17 6 0 17 0 0 78 17 18
2014 AS-06 53 27 13 7 0 0 0 80 7 15
2014 AS-07 38 38 0 8 8 0 8 83 17 13
2011 AS 45 18 9 9 10 3 5 69 21 248
2011 AS-01 43 12 6 10 19 8 2 61 32 47
2011 AS-02 59 12 6 9 4 2 9 79 14 50
2011 AS-03 38 27 10 9 8 3 5 71 19 63
2011 AS-04 26 37 13 12 6 3 3 67 19 33
2011 AS-05 71 10 9 5 5 0 0 81 10 22
2011 AS-06 52 6 12 0 22 0 8 63 23 17
2011 AS-07 38 0 17 15 23 0 7 40 41 16

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 AS 31 36 33 258
2014 AS-01 23 41 36 75
2014 AS-02 46 19 35 48
2014 AS-03 29 35 37 63
2014 AS-04 27 50 23 22
2014 AS-05 39 39 22 18
2014 AS-06 27 33 40 15
2014 AS-07 46 31 23 13
2011 AS 35 32 33 250
2011 AS-01 41 21 39 47
2011 AS-02 33 30 37 51
2011 AS-03 32 37 31 63
2011 AS-04 30 32 37 34
2011 AS-05 40 37 23 22
2011 AS-06 22 42 35 17
2011 AS-07 57 32 11 16

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 AS 23 10 53 4 11 80
2014 AS-01 6 18 65 0 12 17
2014 AS-02 18 14 55 5 9 22
2014 AS-03 39 0 50 0 11 18
2011 AS 26 9 51 5 8 89
2011 AS-01 5 5 71 7 11 19
2011 AS-02 25 6 62 0 6 17
2011 AS-03 37 5 53 5 0 21
2011 AS-04 30 13 36 0 22 10
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 55 32 6 4 3 0 0 87 7 258
2014 AS-01 47 35 8 4 7 0 0 81 11 75
2014 AS-02 48 35 8 8 0 0 0 83 8 48
2014 AS-03 65 22 8 0 3 0 2 89 3 63
2014 AS-04 45 50 5 0 0 0 0 95 0 22
2014 AS-05 61 28 0 11 0 0 0 89 11 18
2014 AS-06 47 47 0 7 0 0 0 93 7 15
2014 AS-07 92 8 0 0 0 0 0 100 0 13
2011 AS 51 35 7 3 3 0 0 87 6 249
2011 AS-01 47 29 13 7 2 2 0 77 10 47
2011 AS-02 65 28 4 2 2 0 0 93 4 51
2011 AS-03 48 37 8 3 5 0 0 84 8 62
2011 AS-04 31 51 10 0 5 0 2 84 6 34
2011 AS-05 55 40 5 0 0 0 0 95 0 22
2011 AS-06 58 42 0 0 0 0 0 100 0 17
2011 AS-07 67 21 5 6 0 0 0 89 6 16
2008 AS 54 41 4 1 1 0 0 95 2 165
2008 AS-01 45 45 7 0 3 0 0 90 3 29
2008 AS-02 60 40 0 0 0 0 0 100 0 43
2008 AS-03 58 39 3 0 0 0 0 97 0 33
2008 AS-04 29 52 14 5 0 0 0 81 5 21
2008 AS-05 61 33 0 6 0 0 0 94 6 18
2008 AS-06 64 36 0 0 0 0 0 100 0 11

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 36 45 10 6 3 0 0 81 9 258
2014 AS-01 33 41 11 7 7 1 0 76 14 75
2014 AS-02 38 44 8 10 0 0 0 81 10 48
2014 AS-03 29 51 16 3 2 0 0 79 5 63
2014 AS-04 41 50 9 0 0 0 0 91 0 22
2014 AS-05 50 28 0 17 6 0 0 78 22 18
2014 AS-06 33 60 7 0 0 0 0 93 0 15
2014 AS-07 54 38 8 0 0 0 0 92 0 13
2011 AS 34 37 13 6 8 2 0 73 14 249
2011 AS-01 28 36 16 2 14 4 0 67 17 46
2011 AS-02 41 32 10 2 15 0 0 73 17 51
2011 AS-03 22 43 13 13 5 3 0 68 19 63
2011 AS-04 35 37 23 3 3 0 0 72 6 34
2011 AS-05 49 32 18 0 0 0 0 82 0 22
2011 AS-06 51 38 0 10 0 0 0 90 10 17
2011 AS-07 43 39 5 6 7 0 0 82 13 16

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 32 45 11 3 2 7 0 83 6 258
2014 AS-01 29 37 16 4 4 9 0 74 9 75
2014 AS-02 31 40 6 8 0 15 0 83 10 48
2014 AS-03 29 52 16 0 0 3 0 84 0 63
2014 AS-04 32 50 14 0 0 5 0 86 0 22
2014 AS-05 33 50 0 11 6 0 0 83 17 18
2014 AS-06 27 73 0 0 0 0 0 100 0 15
2014 AS-07 62 38 0 0 0 0 0 100 0 13
2011 AS 32 35 17 5 6 5 0 71 12 249
2011 AS-01 25 37 15 8 4 10 0 69 14 47
2011 AS-02 42 33 6 4 14 2 0 76 18 50
2011 AS-03 27 33 22 7 5 5 0 64 13 63
2011 AS-04 23 35 27 7 3 6 0 62 10 34
2011 AS-05 41 42 18 0 0 0 0 82 0 22
2011 AS-06 45 31 24 0 0 0 0 76 0 17
2011 AS-07 42 40 5 6 7 0 0 82 13 16

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 8 23 31 19 16 0 2 36 32 258
2014 AS-01 4 27 31 20 12 0 7 34 33 75
2014 AS-02 8 27 23 19 23 0 0 42 35 48
2014 AS-03 10 16 37 19 17 0 2 37 26 63
2014 AS-04 5 27 32 23 14 0 0 36 32 22
2014 AS-05 11 22 50 6 11 0 0 17 33 18
2014 AS-06 0 27 40 27 7 0 0 33 27 15
2014 AS-07 15 23 15 23 23 0 0 46 38 13
2011 AS 11 28 29 18 10 0 5 29 41 248
2011 AS-01 16 36 18 22 4 0 4 28 53 46
2011 AS-02 11 25 22 13 18 0 10 35 40 50
2011 AS-03 11 29 28 20 7 0 5 29 41 63
2011 AS-04 14 27 36 18 5 0 0 23 41 34
2011 AS-05 0 27 41 14 14 0 4 29 28 22
2011 AS-06 5 21 42 15 11 0 5 28 28 17
2011 AS-07 7 31 31 14 12 0 5 27 40 16
2008 AS 10 26 27 20 10 1 5 32 39 164
2008 AS-01 14 24 24 17 10 3 7 31 42 29
2008 AS-02 16 26 14 23 14 0 7 40 45 43
2008 AS-03 6 25 34 19 9 0 6 30 33 32
2008 AS-04 5 33 38 19 5 0 0 24 38 21
2008 AS-05 11 28 22 28 6 0 6 35 41 18
2008 AS-06 0 27 45 9 18 0 0 27 27 11

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 7 15 22 26 24 2 2 53 24 257
2014 AS-01 8 19 23 17 25 1 7 46 29 75
2014 AS-02 8 17 21 25 23 6 0 51 27 48
2014 AS-03 6 11 19 40 19 2 2 62 18 62
2014 AS-04 0 23 18 23 36 0 0 59 23 22
2014 AS-05 0 17 28 22 28 6 0 53 18 18
2014 AS-06 13 7 40 33 7 0 0 40 20 15
2014 AS-07 15 8 15 31 31 0 0 62 23 13
2011 AS 10 19 26 24 15 0 6 42 31 247
2011 AS-01 12 29 26 18 9 2 4 29 43 46
2011 AS-02 16 7 23 22 17 0 15 45 28 50
2011 AS-03 10 17 29 21 20 0 3 42 28 62
2011 AS-04 9 19 25 34 11 0 2 45 29 34
2011 AS-05 0 13 32 37 13 0 4 52 14 22
2011 AS-06 0 24 13 33 25 0 5 61 25 17
2011 AS-07 13 31 25 14 12 0 5 27 46 16
2008 AS 7 14 29 23 19 1 6 45 23 163
2008 AS-01 10 7 38 10 28 0 7 41 19 29
2008 AS-02 5 21 23 21 21 5 5 46 28 43
2008 AS-03 3 13 32 19 19 0 13 44 19 31
2008 AS-04 0 14 43 29 10 0 5 40 15 21
2008 AS-05 17 11 17 39 11 0 6 53 29 18
2008 AS-06 9 27 27 18 18 0 0 36 36 11

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 5 11 30 27 23 0 3 52 17 258
2014 AS-01 7 15 33 15 24 0 7 41 23 75
2014 AS-02 2 8 40 23 25 0 2 49 11 48
2014 AS-03 5 8 33 32 19 0 3 52 13 63
2014 AS-04 0 14 23 41 23 0 0 64 14 22
2014 AS-05 0 17 11 44 28 0 0 72 17 18
2014 AS-06 13 13 33 20 20 0 0 40 27 15
2014 AS-07 0 8 8 54 31 0 0 85 8 13
2011 AS 10 20 25 24 16 0 6 42 32 248
2011 AS-01 19 22 24 20 12 0 4 33 42 46
2011 AS-02 12 20 16 19 19 0 13 44 37 50
2011 AS-03 12 26 26 22 9 0 5 33 40 63
2011 AS-04 3 15 37 27 13 0 5 43 19 34
2011 AS-05 0 13 32 33 22 0 0 55 13 22
2011 AS-06 6 6 18 41 24 0 5 68 12 17
2011 AS-07 7 26 17 12 38 0 0 50 33 16
2008 AS 8 15 29 20 22 1 6 45 24 163
2008 AS-01 17 7 34 14 21 0 7 37 26 29
2008 AS-02 12 26 26 14 19 0 5 34 39 43
2008 AS-03 0 10 29 23 23 0 16 54 12 31
2008 AS-04 5 19 33 24 19 0 0 43 24 21
2008 AS-05 6 11 33 28 17 0 6 47 18 18
2008 AS-06 9 9 18 27 36 0 0 64 18 11

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 2 11 26 33 23 0 4 59 14 255
2014 AS-01 3 9 23 33 25 0 7 63 13 75
2014 AS-02 2 10 19 40 25 0 4 67 13 48
2014 AS-03 2 13 29 34 19 0 3 55 15 62
2014 AS-04 5 15 35 30 15 0 0 45 20 20
2014 AS-05 0 6 28 33 33 0 0 67 6 18
2014 AS-06 0 7 40 27 27 0 0 53 7 15
2014 AS-07 0 23 31 31 15 0 0 46 23 13
2011 AS 5 12 31 29 18 0 5 49 18 248
2011 AS-01 12 11 26 32 13 0 6 48 25 46
2011 AS-02 4 8 22 20 29 2 15 59 15 50
2011 AS-03 5 12 35 32 15 0 2 47 18 63
2011 AS-04 0 21 41 23 14 0 0 38 21 34
2011 AS-05 0 4 33 41 22 0 0 63 4 22
2011 AS-06 0 11 33 37 14 0 5 54 12 17
2011 AS-07 7 18 32 19 24 0 0 43 25 16
2008 AS 9 9 31 24 23 0 4 49 19 163
2008 AS-01 3 7 31 24 28 0 7 56 11 29
2008 AS-02 19 5 28 21 23 0 5 46 24 43
2008 AS-03 0 16 35 13 29 0 6 45 17 31
2008 AS-04 10 10 24 43 14 0 0 57 19 21
2008 AS-05 11 0 39 22 22 0 6 47 12 18
2008 AS-06 9 18 27 27 18 0 0 45 27 11

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 13 18 26 17 22 1 4 40 32 257
2014 AS-01 12 12 24 19 24 1 8 47 26 75
2014 AS-02 9 21 23 13 30 2 2 44 31 47
2014 AS-03 13 19 30 16 17 0 5 35 33 63
2014 AS-04 14 18 27 18 23 0 0 41 32 22
2014 AS-05 17 17 33 11 22 0 0 33 33 18
2014 AS-06 13 13 40 27 7 0 0 33 27 15
2014 AS-07 15 38 15 23 8 0 0 31 54 13
2011 AS 15 20 25 18 15 1 5 36 37 248
2011 AS-01 21 24 19 19 11 0 6 31 48 46
2011 AS-02 8 10 17 20 28 4 13 58 22 50
2011 AS-03 13 21 36 11 13 2 4 26 36 63
2011 AS-04 14 32 18 26 11 0 0 37 46 34
2011 AS-05 18 9 36 18 18 0 0 36 28 22
2011 AS-06 10 14 30 33 8 0 5 43 25 17
2011 AS-07 31 26 23 8 12 0 0 20 57 16
2008 AS 11 20 26 19 17 0 7 39 33 161
2008 AS-01 7 17 21 21 24 0 10 50 27 29
2008 AS-02 12 14 36 14 17 0 7 33 28 42
2008 AS-03 10 26 26 13 13 0 13 30 41 31
2008 AS-04 5 29 29 29 10 0 0 38 33 21
2008 AS-05 24 6 24 24 18 0 6 44 31 17
2008 AS-06 9 36 9 18 27 0 0 45 45 11

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 6 16 22 26 25 2 4 54 23 257
2014 AS-01 7 13 15 36 20 1 8 62 22 75
2014 AS-02 4 19 15 27 23 2 10 57 26 48
2014 AS-03 2 14 32 21 29 3 0 51 16 63
2014 AS-04 5 10 29 24 33 0 0 57 14 21
2014 AS-05 0 22 17 28 33 0 0 61 22 18
2014 AS-06 7 33 53 7 0 0 0 7 40 15
2014 AS-07 23 8 8 31 31 0 0 62 31 13
2011 AS 14 18 24 22 14 1 7 39 35 246
2011 AS-01 17 27 23 13 12 0 8 27 48 46
2011 AS-02 15 9 24 17 14 4 16 39 31 49
2011 AS-03 15 21 19 26 12 2 5 41 39 63
2011 AS-04 13 22 27 31 8 0 0 39 34 33
2011 AS-05 0 14 37 28 17 0 4 47 14 22
2011 AS-06 6 10 18 35 26 0 5 64 17 17
2011 AS-07 24 17 27 12 20 0 0 32 41 16
2008 AS 13 18 22 25 15 2 6 43 33 165
2008 AS-01 7 17 21 21 21 7 7 48 28 29
2008 AS-02 14 16 16 33 14 2 5 50 33 43
2008 AS-03 9 21 24 18 15 0 12 38 34 33
2008 AS-04 5 29 29 24 10 0 5 35 35 21
2008 AS-05 28 6 22 33 6 0 6 41 35 18
2008 AS-06 18 18 18 18 27 0 0 45 36 11

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 6 14 32 25 20 1 3 46 20 256
2014 AS-01 4 12 30 27 22 1 4 51 17 74
2014 AS-02 4 13 40 17 19 2 6 39 18 48
2014 AS-03 6 13 35 27 16 0 3 44 20 63
2014 AS-04 0 32 18 23 23 5 0 48 33 22
2014 AS-05 11 6 44 17 22 0 0 39 17 18
2014 AS-06 14 7 21 50 7 0 0 57 21 14
2014 AS-07 0 23 23 23 31 0 0 54 23 13

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 63 32 3 2 1 0 0 94 3 257
2014 AS-01 64 28 5 1 1 0 0 92 3 74
2014 AS-02 69 27 0 2 2 0 0 96 4 48
2014 AS-03 59 33 2 5 2 0 0 92 6 63
2014 AS-04 68 23 9 0 0 0 0 91 0 22
2014 AS-05 72 28 0 0 0 0 0 100 0 18
2014 AS-06 40 60 0 0 0 0 0 100 0 15
2014 AS-07 54 46 0 0 0 0 0 100 0 13
2011 AS 66 28 2 2 1 0 0 94 3 249
2011 AS-01 59 33 6 2 0 0 0 92 2 47
2011 AS-02 76 20 0 2 2 0 0 96 4 51
2011 AS-03 62 30 5 2 2 0 0 92 3 63
2011 AS-04 62 33 0 3 3 0 0 94 6 34
2011 AS-05 58 42 0 0 0 0 0 100 0 21
2011 AS-06 83 17 0 0 0 0 0 100 0 17
2011 AS-07 76 18 0 5 0 0 0 95 5 16

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 41 34 8 9 7 0 0 75 17 258
2014 AS-01 41 28 5 12 13 0 0 69 25 75
2014 AS-02 44 35 10 4 6 0 0 79 10 48
2014 AS-03 33 48 10 6 3 0 0 81 10 63
2014 AS-04 50 23 9 18 0 0 0 73 18 22
2014 AS-05 44 17 11 11 11 0 6 65 24 18
2014 AS-06 40 40 7 0 13 0 0 80 13 15
2014 AS-07 38 38 0 15 0 8 0 83 17 13

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 46 36 7 7 4 0 0 82 11 258
2014 AS-01 44 37 7 5 7 0 0 81 12 75
2014 AS-02 46 38 6 8 2 0 0 83 10 48
2014 AS-03 44 37 6 8 5 0 0 81 13 63
2014 AS-04 59 36 0 5 0 0 0 95 5 22
2014 AS-05 56 17 17 11 0 0 0 72 11 18
2014 AS-06 33 47 7 7 7 0 0 80 13 15
2014 AS-07 38 38 15 8 0 0 0 77 8 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 48 32 10 3 2 4 1 83 6 258
2014 AS-01 45 28 8 8 4 7 0 79 13 75
2014 AS-02 42 31 13 0 6 6 2 80 7 48
2014 AS-03 48 38 13 0 0 2 0 87 0 63
2014 AS-04 64 23 0 9 0 5 0 90 10 22
2014 AS-05 44 33 17 0 0 0 6 82 0 18
2014 AS-06 47 33 13 7 0 0 0 80 7 15
2014 AS-07 54 38 8 0 0 0 0 92 0 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 44 36 12 5 3 0 0 81 7 258
2014 AS-01 43 36 12 4 5 0 0 79 9 75
2014 AS-02 44 35 10 8 2 0 0 79 10 48
2014 AS-03 49 33 16 0 0 2 0 84 0 63
2014 AS-04 59 32 5 0 5 0 0 91 5 22
2014 AS-05 28 50 6 17 0 0 0 78 17 18
2014 AS-06 33 40 13 7 7 0 0 73 13 15
2014 AS-07 46 38 15 0 0 0 0 85 0 13
2011 AS 35 39 15 4 5 2 0 75 10 250
2011 AS-01 33 35 14 2 12 4 0 71 14 47
2011 AS-02 45 33 13 2 6 2 0 79 8 51
2011 AS-03 26 44 15 10 3 2 0 71 13 63
2011 AS-04 28 46 18 2 5 0 0 74 8 34
2011 AS-05 50 32 13 4 0 0 0 82 4 22
2011 AS-06 49 35 16 0 0 0 0 84 0 17
2011 AS-07 35 41 12 5 7 0 0 76 12 16

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 57 29 7 4 2 0 0 86 7 258
2014 AS-01 59 29 5 3 4 0 0 88 7 75
2014 AS-02 54 25 8 6 4 2 0 81 11 48
2014 AS-03 52 33 8 5 2 0 0 86 6 63
2014 AS-04 64 23 9 5 0 0 0 86 5 22
2014 AS-05 56 33 6 6 0 0 0 89 6 18
2014 AS-06 60 27 7 7 0 0 0 87 7 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
2011 AS 46 33 10 6 5 0 0 79 11 250
2011 AS-01 43 30 7 13 7 0 0 73 20 47
2011 AS-02 56 24 8 8 4 0 0 80 12 51
2011 AS-03 36 41 13 6 3 0 0 78 10 63
2011 AS-04 40 36 9 5 10 0 0 77 15 34
2011 AS-05 55 32 13 0 0 0 0 87 0 22
2011 AS-06 65 29 6 0 0 0 0 94 0 17
2011 AS-07 49 33 12 0 7 0 0 82 7 16
2008 AS 47 34 10 5 4 0 0 81 9 165
2008 AS-01 45 21 14 10 10 0 0 66 21 29
2008 AS-02 44 35 14 5 2 0 0 79 7 43
2008 AS-03 45 42 6 6 0 0 0 88 6 33
2008 AS-04 48 38 10 0 5 0 0 86 5 21
2008 AS-05 50 39 0 6 6 0 0 89 11 18
2008 AS-06 45 27 18 9 0 0 0 73 9 11

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 31 28 16 13 7 3 3 63 21 258
2014 AS-01 32 17 21 15 9 4 1 52 25 75
2014 AS-02 33 33 15 8 6 0 4 70 15 48
2014 AS-03 25 30 22 11 3 5 3 60 16 63
2014 AS-04 32 50 0 14 0 5 0 86 14 22
2014 AS-05 44 22 0 11 17 0 6 71 29 18
2014 AS-06 27 40 7 13 13 0 0 67 27 15
2014 AS-07 31 15 15 15 0 15 8 60 20 13

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 48 35 9 5 0 2 0 85 5 258
2014 AS-01 47 31 12 5 1 4 0 81 7 75
2014 AS-02 50 35 6 6 0 2 0 87 6 48
2014 AS-03 51 33 8 3 0 3 2 88 3 63
2014 AS-04 59 32 5 5 0 0 0 91 5 22
2014 AS-05 39 50 6 6 0 0 0 89 6 18
2014 AS-06 27 40 27 7 0 0 0 67 7 15
2014 AS-07 54 38 8 0 0 0 0 92 0 13
2011 AS 44 34 12 2 4 3 0 81 7 250
2011 AS-01 41 26 18 5 4 6 0 71 10 47
2011 AS-02 50 27 6 0 12 6 0 82 12 51
2011 AS-03 33 43 16 3 2 3 0 78 5 63
2011 AS-04 41 54 2 0 3 0 0 95 3 34
2011 AS-05 50 41 9 0 0 0 0 91 0 22
2011 AS-06 52 23 19 0 0 0 6 80 0 17
2011 AS-07 69 13 6 5 7 0 0 82 12 16

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 44 34 9 6 6 2 0 80 12 258
2014 AS-01 39 33 9 4 11 4 0 75 15 75
2014 AS-02 35 46 2 8 8 0 0 81 17 48
2014 AS-03 46 33 11 6 2 2 0 81 8 63
2014 AS-04 55 23 9 9 5 0 0 77 14 22
2014 AS-05 50 33 11 0 6 0 0 83 6 18
2014 AS-06 40 33 20 7 0 0 0 73 7 15
2014 AS-07 85 8 0 8 0 0 0 92 8 13
2011 AS 42 26 12 5 10 4 1 72 16 248
2011 AS-01 35 16 13 9 18 7 2 56 29 45
2011 AS-02 53 22 6 7 10 2 0 77 17 51
2011 AS-03 36 26 16 5 11 6 0 66 17 63
2011 AS-04 39 40 12 0 7 3 0 81 7 34
2011 AS-05 50 32 9 5 0 0 4 86 5 22
2011 AS-06 45 29 17 0 8 0 0 75 8 17
2011 AS-07 51 31 5 0 13 0 0 82 13 16
2008 AS 45 30 8 10 5 2 0 77 15 165
2008 AS-01 48 24 10 7 7 3 0 75 14 29
2008 AS-02 30 37 5 14 9 5 0 71 24 43
2008 AS-03 45 36 3 12 3 0 0 82 15 33
2008 AS-04 38 38 14 10 0 0 0 76 10 21
2008 AS-05 56 17 17 6 6 0 0 72 11 18
2008 AS-06 45 27 9 9 0 9 0 80 10 11

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 26 33 17 10 7 7 0 64 18 258
2014 AS-01 21 31 13 15 9 11 0 58 27 75
2014 AS-02 29 31 17 6 8 8 0 66 16 48
2014 AS-03 24 40 19 6 5 6 0 68 12 63
2014 AS-04 32 27 18 14 5 5 0 62 19 22
2014 AS-05 22 50 11 6 6 6 0 76 12 18
2014 AS-06 20 20 33 20 0 7 0 43 21 15
2014 AS-07 54 15 23 0 8 0 0 69 8 13
2011 AS 25 31 18 9 9 9 0 61 20 248
2011 AS-01 14 37 15 5 16 13 0 59 24 46
2011 AS-02 23 33 14 6 12 12 0 64 19 51
2011 AS-03 18 30 20 15 10 8 0 52 27 63
2011 AS-04 28 15 29 12 7 9 0 47 21 34
2011 AS-05 43 38 9 5 0 5 0 85 6 21
2011 AS-06 42 28 25 5 0 0 0 70 5 17
2011 AS-07 40 39 8 12 0 0 0 80 12 16

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 20 21 19 14 13 12 2 47 31 258
2014 AS-01 16 17 19 16 15 16 1 40 37 75
2014 AS-02 21 25 13 10 13 17 2 56 28 48
2014 AS-03 14 25 22 16 16 6 0 42 34 63
2014 AS-04 41 23 9 9 5 14 0 74 16 22
2014 AS-05 22 17 17 6 17 11 11 50 29 18
2014 AS-06 20 0 40 27 7 0 7 21 36 15
2014 AS-07 31 31 15 0 8 15 0 73 9 13
2011 AS 20 19 19 13 14 10 4 46 32 249
2011 AS-01 18 17 15 15 22 11 2 40 43 46
2011 AS-02 24 17 22 2 16 12 8 51 22 51
2011 AS-03 14 19 19 15 13 14 6 41 34 63
2011 AS-04 17 17 22 20 12 12 0 39 36 34
2011 AS-05 23 46 4 18 4 0 5 72 23 22
2011 AS-06 34 11 22 5 11 11 6 55 19 17
2011 AS-07 23 17 21 25 13 0 0 40 38 16

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 53 40 2 3 1 0 0 93 4 258
2014 AS-01 49 45 1 3 1 0 0 95 4 75
2014 AS-02 58 33 4 4 0 0 0 92 4 48
2014 AS-03 57 38 0 3 2 0 0 95 5 63
2014 AS-04 50 41 5 5 0 0 0 91 5 22
2014 AS-05 56 44 0 0 0 0 0 100 0 18
2014 AS-06 27 47 13 7 7 0 0 73 13 15
2014 AS-07 69 31 0 0 0 0 0 100 0 13
2011 AS 51 36 4 7 2 0 0 87 9 250
2011 AS-01 43 37 7 9 5 0 0 80 14 47
2011 AS-02 61 27 0 12 0 0 0 88 12 51
2011 AS-03 49 39 3 3 5 0 0 89 8 63
2011 AS-04 50 36 7 8 0 0 0 86 8 34
2011 AS-05 64 36 0 0 0 0 0 100 0 22
2011 AS-06 45 44 6 5 0 0 0 89 5 17
2011 AS-07 51 32 11 7 0 0 0 83 7 16
2008 AS 57 35 2 4 1 0 0 92 5 164
2008 AS-01 48 28 7 14 3 0 0 76 17 29
2008 AS-02 62 36 0 0 2 0 0 98 2 42
2008 AS-03 52 39 6 3 0 0 0 91 3 33
2008 AS-04 48 52 0 0 0 0 0 100 0 21
2008 AS-05 78 17 0 6 0 0 0 94 6 18
2008 AS-06 45 45 0 9 0 0 0 91 9 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 56 28 7 7 3 0 0 83 9 258
2014 AS-01 53 29 5 5 7 0 0 83 12 75
2014 AS-02 52 31 8 8 0 0 0 83 8 48
2014 AS-03 52 29 11 8 0 0 0 81 8 63
2014 AS-04 59 18 14 9 0 0 0 77 9 22
2014 AS-05 72 17 0 6 6 0 0 89 11 18
2014 AS-06 47 40 0 7 7 0 0 87 13 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
2011 AS 52 26 6 8 7 0 0 78 15 248
2011 AS-01 42 21 9 14 12 0 2 65 26 47
2011 AS-02 66 22 4 6 2 0 0 88 8 50
2011 AS-03 43 40 3 10 5 0 0 82 15 63
2011 AS-04 54 9 13 8 17 0 0 62 25 34
2011 AS-05 52 29 10 9 0 0 0 81 9 21
2011 AS-06 57 37 0 0 6 0 0 94 6 17
2011 AS-07 61 28 5 0 5 0 0 89 5 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 55 33 7 4 1 0 0 87 5 258
2014 AS-01 53 29 8 7 3 0 0 83 9 75
2014 AS-02 52 35 4 8 0 0 0 88 8 48
2014 AS-03 51 38 10 2 0 0 0 89 2 63
2014 AS-04 64 27 9 0 0 0 0 91 0 22
2014 AS-05 61 22 11 6 0 0 0 83 6 18
2014 AS-06 47 47 0 0 7 0 0 93 7 15
2014 AS-07 69 31 0 0 0 0 0 100 0 13

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 72 21 2 3 2 0 0 93 5 258
2014 AS-01 72 23 0 4 1 0 0 95 5 75
2014 AS-02 75 17 4 4 0 0 0 92 4 48
2014 AS-03 70 22 3 3 2 0 0 92 5 63
2014 AS-04 68 23 5 0 5 0 0 91 5 22
2014 AS-05 78 22 0 0 0 0 0 100 0 18
2014 AS-06 73 13 0 7 7 0 0 87 13 15
2014 AS-07 77 23 0 0 0 0 0 100 0 13
2011 AS 71 20 2 5 1 1 0 93 5 250
2011 AS-01 56 32 0 7 3 0 2 90 10 47
2011 AS-02 79 12 4 6 0 0 0 91 6 51
2011 AS-03 72 24 0 5 0 0 0 95 5 63
2011 AS-04 66 24 4 4 0 2 0 92 4 34
2011 AS-05 80 10 0 5 0 5 0 95 5 22
2011 AS-06 83 17 0 0 0 0 0 100 0 17
2011 AS-07 83 5 6 5 0 0 0 88 5 16
2008 AS 78 18 3 1 0 0 1 96 1 164
2008 AS-01 75 14 7 4 0 0 0 89 4 28
2008 AS-02 88 12 0 0 0 0 0 100 0 43
2008 AS-03 76 21 3 0 0 0 0 97 0 33
2008 AS-04 71 24 0 0 0 0 5 100 0 21
2008 AS-05 78 11 11 0 0 0 0 89 0 18
2008 AS-06 73 27 0 0 0 0 0 100 0 11

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 67 18 5 8 2 0 1 85 10